It's just the standard ARERR 90 and these menus pull back less than 20
records. After further testing, I believe it may be a firewall issue
since another midtier server on the inside of the firewall works fine
pulling from the same database server. Everything seems to work on the
two midtier servers outside of the firewall except those search menus.
The menu does work from outside the firewall if accessing these same
forms/menus via Remedy User. Since this database server is a new one
that was just added to the existing firewall exception, my guess is it
may not be entered properly. Does anyone know whether a midtier
search-type menu attached to a character field uses an alternate
port/process (other than the default port of or whatever is defined
between the midtier and database)? I'm not sure why it would but it's
real strange everything else appears to work except for those menus.
Craig Carter
Software Engineer, RSP
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing
Sent: Wednesday, March 26, 2008 8:00 AM
To: arslist@ARSLIST.ORG
Subject: Re: RPC Bind Error (Search Menus Only)
I was getting an error...I don't recall if it was an RPC error or not,
took forever to figure out...it was only happening when there were ~
2000 records returned. I opened a support ticket and they supposedly
fixed it in 7.1 Patch 2, but I haven't tested to verify. Can you look
at your mid-tier logs at the time you get the error and see if it
generates an error, that will help me determine if it's the same problem
or not
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Craig Carter
Sent: Wednesday, March 26, 2008 6:57 AM
To: arslist@ARSLIST.ORG
Subject: Q: RPC Bind Error (Search Menus Only)
**
Has anyone encountered a problem where you receive RPC Bind errors when
opening a search menu attached to a character field but everything else
works fine?
When accessing forms, workflow, and data via the Midtier, everything
works fine except for menus (search type) attached to character fields.
It's also only doing this on one server and they work fine when accessed
via Remedy User. I don't see any differences in the server
configuration settings between this server and the other two running the
same versions.
ARS/Midtier V7.0.1 P5
SQL Server 2005
Craig Carter
Software Engineer, RSP
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