Re: Question: Launch a Dialog window in the background

[T. Dee]

Thanks Ed!

I'm trying to use Remedy's workflow for when you are in incident and
you make a relationship Remedy allows you to Relate multiple CIs, but
does not allow you to relate multiple Unavailability for CIs.

I'm trying to by-pass the Configuration Item Unavailability dialog
window and just set the fields and then do a table loop.



On 6/12/08, Ed LeBlanc <[EMAIL PROTECTED]> wrote:
> Sounds like what you want to do is a push fields. If the data population is 
> to be automated and you don't need the user to see the fields to be populated 
> that a simple push fields to that form would do the trick for you.
>
> If the data is coming from the current form then select a trigger and uise an 
> active link at the appropriate time.  Other wise there may be more to your 
> request then is readily apparent and I could use a bit more info.
>
> Ed LeBlanc, RAC, ITIL
> Sr. Solutions Consultant
> AttivaSoft
> 10440 little Patuxent Parkway
> Suite 200
> Columbia, MD 21044
>
> Office 904-619-3685
> Cell 904-607-9387
> Fax 410-715-0848
> www.AttivaSoft.com 
>
> Check out the new AttivaSoft blog page at: http://www.AttivaSoft.com/wordpress
>
>
>
> 
>
> From: Action Request System discussion list(ARSList) on behalf of T. Dee
> Sent: Thu 6/12/2008 12:15 PM
> To: arslist@ARSLIST.ORG
> Subject: Question: Launch a Dialog window in the background
>
>
>
> Good afternoon - I was wondering is it possible to launch a dialog
> window in the background OR not even launch it period.
>
> The issue is I have a dialog window in the Remedy workflow for ITSM 7
> that I need to populate 3 fields with data and then "automatically"
> hit the save button on the dialog window and let it continue on it's
> way with the workflow.
>
> I don't want the users seeing the dialog window.
>
> Any suggestions would be greatly appreciated.
>
> Thanks!
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
>
>
>
> ...
> RIGID Systems, LLC., a leading IT Services Management Consultancy and Systems 
> Integrator has rebranded
> and will be doing business from this point foreword as AttivaSoft.
> The corporate rebranding to AttivaSoft is the result of more than six (6)
> months of strategic brand analysis of the IT marketplace. AttivaSoft will 
> continue to offer ITIL compliant,
> Service Management solutions with an emphasis on best practices 
> implementations.
> ...
>
>
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Re: Question: Launch a Dialog window in the background

[Ed LeBlanc]

Sounds like what you want to do is a push fields. If the data population is to 
be automated and you don't need the user to see the fields to be populated that 
a simple push fields to that form would do the trick for you.
 
If the data is coming from the current form then select a trigger and uise an 
active link at the appropriate time.  Other wise there may be more to your 
request then is readily apparent and I could use a bit more info.
 
Ed LeBlanc, RAC, ITIL
Sr. Solutions Consultant
AttivaSoft
10440 little Patuxent Parkway
Suite 200
Columbia, MD 21044
 
Office 904-619-3685
Cell 904-607-9387
Fax 410-715-0848
www.AttivaSoft.com  
 
Check out the new AttivaSoft blog page at: http://www.AttivaSoft.com/wordpress
 
 



From: Action Request System discussion list(ARSList) on behalf of T. Dee
Sent: Thu 6/12/2008 12:15 PM
To: arslist@ARSLIST.ORG
Subject: Question: Launch a Dialog window in the background



Good afternoon - I was wondering is it possible to launch a dialog
window in the background OR not even launch it period.

The issue is I have a dialog window in the Remedy workflow for ITSM 7
that I need to populate 3 fields with data and then "automatically"
hit the save button on the dialog window and let it continue on it's
way with the workflow.

I don't want the users seeing the dialog window.

Any suggestions would be greatly appreciated.

Thanks!

___
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...
RIGID Systems, LLC., a leading IT Services Management Consultancy and Systems 
Integrator has rebranded
and will be doing business from this point foreword as AttivaSoft.
The corporate rebranding to AttivaSoft is the result of more than six (6) 
months of strategic brand analysis of the IT marketplace. AttivaSoft will 
continue to offer ITIL compliant, 
Service Management solutions with an emphasis on best practices implementations.
...


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Re: Question: Launch a Dialog window in the background

[Thad K Esser]

Have you looked at the "Push Fields" active link action?

Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard 
Bach



"T. Dee" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 

06/12/2008 09:15 AM
Please respond to
arslist@ARSLIST.ORG


To
arslist@ARSLIST.ORG
cc

Subject
Question: Launch a Dialog window in the background






Good afternoon - I was wondering is it possible to launch a dialog
window in the background OR not even launch it period.

The issue is I have a dialog window in the Remedy workflow for ITSM 7
that I need to populate 3 fields with data and then "automatically"
hit the save button on the dialog window and let it continue on it's
way with the workflow.

I don't want the users seeing the dialog window.

Any suggestions would be greatly appreciated.

Thanks!

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Re: Question: Launch a Dialog window in the background

[Andrew Fremont]

Instead of open a dialog, you could create an active link to populate value
to fields, then perform the same actions as user hit the save button.

AF

On Thu, Jun 12, 2008 at 9:15 AM, T. Dee <[EMAIL PROTECTED]> wrote:

> Good afternoon - I was wondering is it possible to launch a dialog
> window in the background OR not even launch it period.
>
> The issue is I have a dialog window in the Remedy workflow for ITSM 7
> that I need to populate 3 fields with data and then "automatically"
> hit the save button on the dialog window and let it continue on it's
> way with the workflow.
>
> I don't want the users seeing the dialog window.
>
> Any suggestions would be greatly appreciated.
>
> Thanks!
>
>
> ___
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
>

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