Sounds like what you want to do is a push fields. If the data population is to be automated and you don't need the user to see the fields to be populated that a simple push fields to that form would do the trick for you. If the data is coming from the current form then select a trigger and uise an active link at the appropriate time. Other wise there may be more to your request then is readily apparent and I could use a bit more info. Ed LeBlanc, RAC, ITIL Sr. Solutions Consultant AttivaSoft 10440 little Patuxent Parkway Suite 200 Columbia, MD 21044 Office 904-619-3685 Cell 904-607-9387 Fax 410-715-0848 www.AttivaSoft.com <http://www.attivasoft.com/> Check out the new AttivaSoft blog page at: http://www.AttivaSoft.com/wordpress
________________________________ From: Action Request System discussion list(ARSList) on behalf of T. Dee Sent: Thu 6/12/2008 12:15 PM To: arslist@ARSLIST.ORG Subject: Question: Launch a Dialog window in the background Good afternoon - I was wondering is it possible to launch a dialog window in the background OR not even launch it period. The issue is I have a dialog window in the Remedy workflow for ITSM 7 that I need to populate 3 fields with data and then "automatically" hit the save button on the dialog window and let it continue on it's way with the workflow. I don't want the users seeing the dialog window. Any suggestions would be greatly appreciated. Thanks! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ............................................................................................... RIGID Systems, LLC., a leading IT Services Management Consultancy and Systems Integrator has rebranded and will be doing business from this point foreword as AttivaSoft. The corporate rebranding to AttivaSoft is the result of more than six (6) months of strategic brand analysis of the IT marketplace. AttivaSoft will continue to offer ITIL compliant, Service Management solutions with an emphasis on best practices implementations. ............................................................................................... _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
