Thanks Ed! I'm trying to use Remedy's workflow for when you are in incident and you make a relationship Remedy allows you to Relate multiple CIs, but does not allow you to relate multiple Unavailability for CIs.
I'm trying to by-pass the Configuration Item Unavailability dialog window and just set the fields and then do a table loop. On 6/12/08, Ed LeBlanc <[EMAIL PROTECTED]> wrote: > Sounds like what you want to do is a push fields. If the data population is > to be automated and you don't need the user to see the fields to be populated > that a simple push fields to that form would do the trick for you. > > If the data is coming from the current form then select a trigger and uise an > active link at the appropriate time. Other wise there may be more to your > request then is readily apparent and I could use a bit more info. > > Ed LeBlanc, RAC, ITIL > Sr. Solutions Consultant > AttivaSoft > 10440 little Patuxent Parkway > Suite 200 > Columbia, MD 21044 > > Office 904-619-3685 > Cell 904-607-9387 > Fax 410-715-0848 > www.AttivaSoft.com <http://www.attivasoft.com/> > > Check out the new AttivaSoft blog page at: http://www.AttivaSoft.com/wordpress > > > > ________________________________ > > From: Action Request System discussion list(ARSList) on behalf of T. Dee > Sent: Thu 6/12/2008 12:15 PM > To: [email protected] > Subject: Question: Launch a Dialog window in the background > > > > Good afternoon - I was wondering is it possible to launch a dialog > window in the background OR not even launch it period. > > The issue is I have a dialog window in the Remedy workflow for ITSM 7 > that I need to populate 3 fields with data and then "automatically" > hit the save button on the dialog window and let it continue on it's > way with the workflow. > > I don't want the users seeing the dialog window. > > Any suggestions would be greatly appreciated. > > Thanks! > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > ............................................................................................... > RIGID Systems, LLC., a leading IT Services Management Consultancy and Systems > Integrator has rebranded > and will be doing business from this point foreword as AttivaSoft. > The corporate rebranding to AttivaSoft is the result of more than six (6) > months of strategic brand analysis of the IT marketplace. AttivaSoft will > continue to offer ITIL compliant, > Service Management solutions with an emphasis on best practices > implementations. > ............................................................................................... > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
