Re: Returning to Remedy after a long hiatus
Hey Rick... Welcome back! If you really want to ramp up quick - I would suggest some of the online courses (they are not that expensive anymore). http://www.bmc.com/education/learning-paths It's not like the old days where one guy can know all the modules - let alone the ARS platform. Hey Lee - great idea about the annual fee!!! On Wednesday, July 25, 2012 8:44:17 AM UTC-4, Lee Cullom wrote: > > Rick, > > The Remedy culture lives on! Welcome back! I had to leave home for a > time too... in order to ensure that this home was the best home. Let me > tell you this... after exploring Service-Now, CA SDM, HP SM, IBM TSRM, > Remedy and SDE in-depth. Remedy still remains the best. What's > interesting is that the real threat to Remedy is Remedyforce because of the > force.com platform. But, what's even more interesting than that is that > Remedy ARS is still a better platform than force.com. I wish BMC would > turn Remedy into a PaaS before it's too late! > > Anyone up for paying $999/year to be part of a Remedy development > community for unlimited development access to Remedy? Please vote yay now > on the list... BMC - please watch the revenue stack up as the yes's come > in... > > And then, let's build some apps that go head to head with force.com... and > let 'em feel the ARSlist dev community heat! > > Lee > > Lee Cullom | Northcraft Analytics > IT Metrics Specialist | Business Intelligence for ITSM > Direct - 678-438-7244 | lee.cul...@northcraftanalytics.com > Main - (678) 664-ITSM > > http://www.northcraftanalytics.com > Click on "View Demo" to see the product in action > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock > Sent: Tuesday, July 24, 2012 6:34 PM > To: arslist@ARSLIST.ORG > Subject: Returning to Remedy after a long hiatus > > Hello listers- > > Some of you might possibly remember me from several years ago when I was > working at a large national retailer. I was only able to devote about 30% > of my time to Remedy and after several years of trying to convince > management that IT could provide many more benefits to the company as a > whole (and not just IT) I finally gave up on repeating my message to deaf > ears. > > Fast forward quite a few years and I've left that retailer to work as a > full-time developer with QMX. I am very happy to be back but I've got a lot > to learn not only on the current version of ARS (we were still on 7.0.1 at > my old shop) but also learning ITSM from the ground up. I will be lurking > here and trying to get back to my old habit of picking up bits of knowledge > here and there by reading posts to the list. > > > -Rick > __ > Rick Westbrock > Remedy Developer > QMX Support Systems > > ___ > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 > www.wwrug12.com ARSList: "Where the Answers Are" > > ___ > > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Returning to Remedy after a long hiatus
Rick, The Remedy culture lives on! Welcome back! I had to leave home for a time too... in order to ensure that this home was the best home. Let me tell you this... after exploring Service-Now, CA SDM, HP SM, IBM TSRM, Remedy and SDE in-depth. Remedy still remains the best. What's interesting is that the real threat to Remedy is Remedyforce because of the force.com platform. But, what's even more interesting than that is that Remedy ARS is still a better platform than force.com. I wish BMC would turn Remedy into a PaaS before it's too late! Anyone up for paying $999/year to be part of a Remedy development community for unlimited development access to Remedy? Please vote yay now on the list... BMC - please watch the revenue stack up as the yes's come in... And then, let's build some apps that go head to head with force.com... and let 'em feel the ARSlist dev community heat! Lee Lee Cullom | Northcraft Analytics IT Metrics Specialist | Business Intelligence for ITSM Direct - 678-438-7244 | lee.cul...@northcraftanalytics.com Main - (678) 664-ITSM http://www.northcraftanalytics.com Click on "View Demo" to see the product in action -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: Tuesday, July 24, 2012 6:34 PM To: arslist@ARSLIST.ORG Subject: Returning to Remedy after a long hiatus Hello listers- Some of you might possibly remember me from several years ago when I was working at a large national retailer. I was only able to devote about 30% of my time to Remedy and after several years of trying to convince management that IT could provide many more benefits to the company as a whole (and not just IT) I finally gave up on repeating my message to deaf ears. Fast forward quite a few years and I've left that retailer to work as a full-time developer with QMX. I am very happy to be back but I've got a lot to learn not only on the current version of ARS (we were still on 7.0.1 at my old shop) but also learning ITSM from the ground up. I will be lurking here and trying to get back to my old habit of picking up bits of knowledge here and there by reading posts to the list. -Rick __ Rick Westbrock Remedy Developer QMX Support Systems ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Returning to Remedy after a long hiatus
Welcome to the 'Hotel California' - you can check out any time you like, but you can never leave. - Original Message - From: "Rick Westbrock" To: arslist@ARSLIST.ORG Sent: Tuesday, July 24, 2012 6:34:08 PM Subject: Returning to Remedy after a long hiatus Hello listers- Some of you might possibly remember me from several years ago when I was working at a large national retailer. I was only able to devote about 30% of my time to Remedy and after several years of trying to convince management that IT could provide many more benefits to the company as a whole (and not just IT) I finally gave up on repeating my message to deaf ears. Fast forward quite a few years and I've left that retailer to work as a full-time developer with QMX. I am very happy to be back but I've got a lot to learn not only on the current version of ARS (we were still on 7.0.1 at my old shop) but also learning ITSM from the ground up. I will be lurking here and trying to get back to my old habit of picking up bits of knowledge here and there by reading posts to the list. -Rick __ Rick Westbrock Remedy Developer QMX Support Systems ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Returning to Remedy after a long hiatus
And if you're really into the whole "pain is pleasure" thing, go right into working on SRM! :) Sent from my iPhone On Jul 24, 2012, at 7:27 PM, Susan Palmer wrote: ** Hi Rick, Always nice to have fellow Remedy folks return! Hold on for an interesting ride. Susan On Tue, Jul 24, 2012 at 5:34 PM, Rick Westbrock wrote: > Hello listers- > > Some of you might possibly remember me from several years ago when I was > working at a large national retailer. I was only able to devote about 30% > of > my time to Remedy and after several years of trying to convince management > that IT could provide many more benefits to the company as a whole (and not > just IT) I finally gave up on repeating my message to deaf ears. > > Fast forward quite a few years and I've left that retailer to work as a > full-time developer with QMX. I am very happy to be back but I've got a lot > to learn not only on the current version of ARS (we were still on 7.0.1 at > my old shop) but also learning ITSM from the ground up. I will be lurking > here and trying to get back to my old habit of picking up bits of knowledge > here and there by reading posts to the list. > > > -Rick > __ > Rick Westbrock > Remedy Developer > QMX Support Systems > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > _attend WWRUG12 www.wwrug.com ARSlist: "Where the Answers Are"_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Returning to Remedy after a long hiatus
Et tu Brute? Welcome back to the future, Monsignor Rick! R -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Tuesday, July 24, 2012 5:58 PM To: arslist@ARSLIST.ORG Subject: Re: Returning to Remedy after a long hiatus Welcome home, Rick. -David J. Easter Manager of Product Management, AR System BSM & Atrium Solutions Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: Tuesday, July 24, 2012 3:34 PM To: arslist@ARSLIST.ORG Subject: Returning to Remedy after a long hiatus Hello listers- Some of you might possibly remember me from several years ago when I was working at a large national retailer. I was only able to devote about 30% of my time to Remedy and after several years of trying to convince management that IT could provide many more benefits to the company as a whole (and not just IT) I finally gave up on repeating my message to deaf ears. Fast forward quite a few years and I've left that retailer to work as a full-time developer with QMX. I am very happy to be back but I've got a lot to learn not only on the current version of ARS (we were still on 7.0.1 at my old shop) but also learning ITSM from the ground up. I will be lurking here and trying to get back to my old habit of picking up bits of knowledge here and there by reading posts to the list. -Rick __ Rick Westbrock Remedy Developer QMX Support Systems ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Returning to Remedy after a long hiatus
Hi Rick, Always nice to have fellow Remedy folks return! Hold on for an interesting ride. Susan On Tue, Jul 24, 2012 at 5:34 PM, Rick Westbrock wrote: > Hello listers- > > Some of you might possibly remember me from several years ago when I was > working at a large national retailer. I was only able to devote about 30% > of > my time to Remedy and after several years of trying to convince management > that IT could provide many more benefits to the company as a whole (and not > just IT) I finally gave up on repeating my message to deaf ears. > > Fast forward quite a few years and I've left that retailer to work as a > full-time developer with QMX. I am very happy to be back but I've got a lot > to learn not only on the current version of ARS (we were still on 7.0.1 at > my old shop) but also learning ITSM from the ground up. I will be lurking > here and trying to get back to my old habit of picking up bits of knowledge > here and there by reading posts to the list. > > > -Rick > __ > Rick Westbrock > Remedy Developer > QMX Support Systems > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Re: Returning to Remedy after a long hiatus
Welcome home, Rick. -David J. Easter Manager of Product Management, AR System BSM & Atrium Solutions Management BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Westbrock Sent: Tuesday, July 24, 2012 3:34 PM To: arslist@ARSLIST.ORG Subject: Returning to Remedy after a long hiatus Hello listers- Some of you might possibly remember me from several years ago when I was working at a large national retailer. I was only able to devote about 30% of my time to Remedy and after several years of trying to convince management that IT could provide many more benefits to the company as a whole (and not just IT) I finally gave up on repeating my message to deaf ears. Fast forward quite a few years and I've left that retailer to work as a full-time developer with QMX. I am very happy to be back but I've got a lot to learn not only on the current version of ARS (we were still on 7.0.1 at my old shop) but also learning ITSM from the ground up. I will be lurking here and trying to get back to my old habit of picking up bits of knowledge here and there by reading posts to the list. -Rick __ Rick Westbrock Remedy Developer QMX Support Systems ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are" ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
Returning to Remedy after a long hiatus
Hello listers- Some of you might possibly remember me from several years ago when I was working at a large national retailer. I was only able to devote about 30% of my time to Remedy and after several years of trying to convince management that IT could provide many more benefits to the company as a whole (and not just IT) I finally gave up on repeating my message to deaf ears. Fast forward quite a few years and I've left that retailer to work as a full-time developer with QMX. I am very happy to be back but I've got a lot to learn not only on the current version of ARS (we were still on 7.0.1 at my old shop) but also learning ITSM from the ground up. I will be lurking here and trying to get back to my old habit of picking up bits of knowledge here and there by reading posts to the list. -Rick __ Rick Westbrock Remedy Developer QMX Support Systems ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: "Where the Answers Are"
