Re: webservice integration via middleware
Thanks Vamsi,LJ and Karthick for your replies. Out of Tibco,webmethods and custom java tool,which one is the best middleware? What are its benefits? How to implement it? How much is the approximate cost for the tool? How many days effort is required for implementing it? Regards Robin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: webservice integration via middleware
Robin, I have used both WebMethods and Tibco, both seem to be good tools that are flexible and able to do the job needed. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Robin Mathew Sent: Monday, October 01, 2012 12:27 AM To: arslist@ARSLIST.ORG Subject: Re: webservice integration via middleware Thanks Vamsi,LJ and Karthick for your replies. Out of Tibco,webmethods and custom java tool,which one is the best middleware? What are its benefits? How to implement it? How much is the approximate cost for the tool? How many days effort is required for implementing it? Regards Robin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: webservice integration via middleware
How are you planning to integrate between remedy and middleware? If you use webservices to talk to middleware, then your original issue still be there unless your transitional issues are related to be able to queue up and retry messages so that you wont loose transactions incase of connection issues etc.. Regardless I think it is a good approach and will help you scale your remedy application. I think with 16 apps talking to remedy using webservices is worthwhile to look into middleware. We often times come across scenarios where external systems have to adhere to remedy web service limitations just because remedy did not have full feature set natively. In the same way remedy cannot use external systems web service directly without translations unless it is very plain and simple SOAP webservice. I have worked in several places where they used webmethods, tibco, custom java jms as their middleware. By introducing the middleware you can overcome majority of those limitations. These middleware tools are built for the very specific purpose so usually they are more versatile and support lot of features or standards that plain remedy web services cannot support. The middleware will abstract lot of tasks like SSL,Firewalls, corporate security standards, authentication etc... Usually corporate will have dedicated middleware teams with the know how and they will take care of those things. Also you get the added benefits like single point of contact, transactional persistence, queues and be able to hold and retry transactions incase of lost communication, logs etc... The only draw back I experienced was since you are introducing one more layer between remedy and external systems you have one more team to coordinate for changes or new deployments which could cause potentials delays to projects. Additional work of mapping to middle ware and one more failure point. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: webservice integration via middleware
Robin, In addition to a middleware solution, you may want to think about putting up another Mid-Tier server and have it connected to a specific rpc queue that is isolated from your general user community. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Robin Mathew Sent: Thursday, September 27, 2012 11:46 PM To: arslist@ARSLIST.ORG Subject: webservice integration via middleware Hi all, Currently, 16 external applications are integrated with our Remedy system via webservices.We are facing many transactional issues in our environment.I am thinking of introducing a middleware for addressing these issues. Do you recommend my approach? What are the pros and cons? Which is the best middleware? Please advise me on this. Regards Robin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: webservice integration via middleware
Agreewith LJ. If you have 16 integrtions, i would definately recommend having a middlware in place. I have seen transactional issues with web services integations as well. When we built the next integration, we used .Net build a middleware. Even BMC Atrium Orcheastrator does the job well. It uses SOAP an has adapters available for most of the 3rd party applications. You can build workflows very easily and persist a transaction before passing it forward. So, if need comes, you can retrgger from a particulr point of failure. AO Also provides very good exception handling mechnisms. - Karthik On 28 September 2012 18:35, Longwing, LJ CTR MDA/IC lj.longwing@mda.mil wrote: Robin, In addition to a middleware solution, you may want to think about putting up another Mid-Tier server and have it connected to a specific rpc queue that is isolated from your general user community. -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Robin Mathew Sent: Thursday, September 27, 2012 11:46 PM To: arslist@ARSLIST.ORG Subject: webservice integration via middleware Hi all, Currently, 16 external applications are integrated with our Remedy system via webservices.We are facing many transactional issues in our environment.I am thinking of introducing a middleware for addressing these issues. Do you recommend my approach? What are the pros and cons? Which is the best middleware? Please advise me on this. Regards Robin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
Re: webservice integration via middleware
Correction. That was Vamsi, Sorry who recommended Middleware. -Karthik On 28 September 2012 22:47, Karthik karthik...@gmail.com wrote: Agreewith LJ. If you have 16 integrtions, i would definately recommend having a middlware in place. I have seen transactional issues with web services integations as well. When we built the next integration, we used .Net build a middleware. Even BMC Atrium Orcheastrator does the job well. It uses SOAP an has adapters available for most of the 3rd party applications. You can build workflows very easily and persist a transaction before passing it forward. So, if need comes, you can retrgger from a particulr point of failure. AO Also provides very good exception handling mechnisms. - Karthik On 28 September 2012 18:35, Longwing, LJ CTR MDA/IC lj.longwing@mda.mil wrote: Robin, In addition to a middleware solution, you may want to think about putting up another Mid-Tier server and have it connected to a specific rpc queue that is isolated from your general user community. -Original Message- From: Action Request System discussion list(ARSList) [mailto: arslist@ARSLIST.ORG] On Behalf Of Robin Mathew Sent: Thursday, September 27, 2012 11:46 PM To: arslist@ARSLIST.ORG Subject: webservice integration via middleware Hi all, Currently, 16 external applications are integrated with our Remedy system via webservices.We are facing many transactional issues in our environment.I am thinking of introducing a middleware for addressing these issues. Do you recommend my approach? What are the pros and cons? Which is the best middleware? Please advise me on this. Regards Robin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are
webservice integration via middleware
Hi all, Currently, 16 external applications are integrated with our Remedy system via webservices.We are facing many transactional issues in our environment.I am thinking of introducing a middleware for addressing these issues. Do you recommend my approach? What are the pros and cons? Which is the best middleware? Please advise me on this. Regards Robin ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are