Re: Unable to login into Mid-Tier config page
Hi Gourav, I have applied solution from above KB, but no luck. Thanks and Regards, Rudra On Wed, Mar 9, 2016 at 11:59 AM, Jain, Gourav <gourav_j...@bmc.com> wrote: > ** > > This issue comes session is expired. So try below KB article. > > > > > https://kb.bmc.com/infocenter/index?page=content=KA377228=search=en_US=1368038699602 > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *AR System > *Sent:* 08 March 2016 23:15 > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Unable to login into Mid-Tier config page > > > > ** > > Yes , > > I have tried with default password "arsystem" , also tried encrypted > password with modifying config.properties file. > > Thanks, > > Rudra K > > > > On Tue, Mar 8, 2016 at 8:56 PM, LJ LongWing <lj.longw...@gmail.com> wrote: > > ** > > have you tried the default password? In case it got reset with the war > deploy? > > > > On Tue, Mar 8, 2016 at 1:21 AM, AR System <arsyst...@gmail.com> wrote: > > ** > > Hi All, > > We are unable to access the AR System Config page after deploying the > Midtier via a war file on Websphere. > > Issue Details: > > We took a snapshot of AIX 6.1 environment wherein midtier 8.1.02 was > installed with IBM Websphere Once the snapshot was complete we deployed 8.1 > midtier war file for IBM Websphere following steps from BMC docs Now when > we login to Remedy Midtier configuration page, after entering Password, it > is redirected to config_auth_failed.jsp page every time. > > > > 1. > > Go to http://:/shared/config/config.jsp and enter password (correct /or > wrong) > > > > 2. > > Getting below Config_auth failed page > > > > > > > > I tried solutions from below KB's, but no luck > > > https://kb.bmc.com/infocenter/index?page=content=KA406032=search=en_US=1456722210291 > > > https://kb.bmc.com/infocenter/index?page=content=KA362261=search=en_US=1456722210291 > > > > Environment Details : > > OS : AIX 6.1 > > Web Server : Websphere 8.5 > > > > Thanks and Regards, > > Rudra K > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Unable to login into Mid-Tier config page
Hi All, We are unable to access the AR System Config page after deploying the Midtier via a war file on Websphere. Issue Details: We took a snapshot of AIX 6.1 environment wherein midtier 8.1.02 was installed with IBM Websphere Once the snapshot was complete we deployed 8.1 midtier war file for IBM Websphere following steps from BMC docs Now when we login to Remedy Midtier configuration page, after entering Password, it is redirected to config_auth_failed.jsp page every time. 1. Go to http://:/shared/config/config.jsp and enter password (correct /or wrong) 2. Getting below Config_auth failed page I tried solutions from below KB's, but no luck https://kb.bmc.com/infocenter/index?page=content=KA406032=search=en_US=1456722210291 https://kb.bmc.com/infocenter/index?page=content=KA362261=search=en_US=1456722210291 Environment Details : OS : AIX 6.1 Web Server : Websphere 8.5 Thanks and Regards, Rudra K ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
Re: Unable to login into Mid-Tier config page
Yes , I have tried with default password "arsystem" , also tried encrypted password with modifying config.properties file. Thanks, Rudra K On Tue, Mar 8, 2016 at 8:56 PM, LJ LongWing <lj.longw...@gmail.com> wrote: > ** > have you tried the default password? In case it got reset with the war > deploy? > > On Tue, Mar 8, 2016 at 1:21 AM, AR System <arsyst...@gmail.com> wrote: > >> ** >> Hi All, >> >> We are unable to access the AR System Config page after deploying the >> Midtier via a war file on Websphere. >> >> Issue Details: >> >> We took a snapshot of AIX 6.1 environment wherein midtier 8.1.02 was >> installed with IBM Websphere Once the snapshot was complete we deployed 8.1 >> midtier war file for IBM Websphere following steps from BMC docs Now when >> we login to Remedy Midtier configuration page, after entering Password, it >> is redirected to config_auth_failed.jsp page every time. >> >> >> >> 1. >> >> Go to http://:/shared/config/config.jsp and enter password (correct /or >> wrong) >> >> >> >> 2. >> >> Getting below Config_auth failed page >> >> >> >> >> >> >> >> I tried solutions from below KB's, but no luck >> >> >> https://kb.bmc.com/infocenter/index?page=content=KA406032=search=en_US=1456722210291 >> >> >> https://kb.bmc.com/infocenter/index?page=content=KA362261=search=en_US=1456722210291 >> >> >> >> Environment Details : >> >> OS : AIX 6.1 >> >> Web Server : Websphere 8.5 >> >> >> >> Thanks and Regards, >> >> Rudra K >> >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
