Hi All, We are unable to access the AR System Config page after deploying the Midtier via a war file on Websphere.
Issue Details: We took a snapshot of AIX 6.1 environment wherein midtier 8.1.02 was installed with IBM Websphere Once the snapshot was complete we deployed 8.1 midtier war file for IBM Websphere following steps from BMC docs Now when we login to Remedy Midtier configuration page, after entering Password, it is redirected to config_auth_failed.jsp page every time. 1. Go to http://:/shared/config/config.jsp and enter password (correct /or wrong) 2. Getting below Config_auth failed page I tried solutions from below KB's, but no luck https://kb.bmc.com/infocenter/index?page=content&id=KA406032&actp=search&viewlocale=en_US&searchid=1456722210291 https://kb.bmc.com/infocenter/index?page=content&id=KA362261&actp=search&viewlocale=en_US&searchid=1456722210291 Environment Details : OS : AIX 6.1 Web Server : Websphere 8.5 Thanks and Regards, Rudra K _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
