Re: [asterisk-users] PRI timing settings

2014-08-20 Thread Johann Steinwendtner

On 2014-08-19 23:56, Jeff LaCoursiere wrote:

Hello,

I wrote earlier today about a new PRI installation in the Caribbean, where all outbound 
calls are functioning fine *except* calls to Sprint phone numbers, which get rejected 
immediately as busy.

The telco has been working with their switch manufacturer and took the output of 
pri show span 1 from me and came back with this:

quote---

Please check your timers below.  How did you determine your settings?

  * Timer and counter settings:
   N200: 3
   N202: 3
   K: 7
   T200: 1000
   T201: 1000
   T202: 2000
   T203: 1
   T303: 4000
   T305: 3
   T308: 4000
T309: 6000Our switch: Telcordia National ISDN 2: Range 10 - 90 seconds, 
default 90 seconds.

  *


   T312: 6000
   T313: 4000
T316: -1Our switch: Telcordia National ISDN 2: Range 10 - 120 
seconds, default 30 seconds.


   N316: 2
   T-HOLD: 4000
   T-RETRIEVE: 4000
   T-RESPONSE: 4000

---end quote---


Now I have no idea what T309 or T316 represent, but it seems odd that timers 
and counters would cause such an odd result... and the failure is immediate, 
not after some amount of timeout.  Can anyone
shed light on these settings and tell me if they are configurable?


I don't think that this has something to do with the timers. I recommend to 
enable debug of your pri connection to
get a trace to a sprint phone number. There you should get the disconnect cause 
of the call. Then your provider should be
able to help you out.
Maybe the reason of the problem is an incorrect number setting.

Regards

Hans


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Re: [asterisk-users] log caller hangup events

2014-08-20 Thread Gopalakrishnan N
Logically yes, once the call hangup, the hangup handler will execute.

Regards,


On Mon, Aug 18, 2014 at 7:04 PM, Paul Greenberg p...@greenberg.pro wrote:

  Hi,


  I am mostly concerned with inbound calls.

 Would it work the same?


  Regards,

 Paul
  --
 *From:* asterisk-users-boun...@lists.digium.com 
 asterisk-users-boun...@lists.digium.com on behalf of Gopalakrishnan N 
 gopalakrishnan...@gmail.com
 *Sent:* Monday, August 18, 2014 4:13 AM
 *To:* Asterisk Users Mailing List - Non-Commercial Discussion
 *Subject:* Re: [asterisk-users] log caller hangup events

  Hi,

  You can use Hangup handler. May be this post can you help you,
 http://gblades.blogspot.in/2013/07/how-to-get-sip-response-code-in.html

  Regards


 On Mon, Aug 18, 2014 at 9:45 AM, Paul Greenberg p...@greenberg.pro
 wrote:

  All,


  I would like to log a message whenever a party hangs up a call or
 session, i.e. no Dial(), user drops off a menu. The message should include
 the length of the user's session, the session's start time, and called ID.


  Theoretically, I could set up a channel variable and then ...


  Any advice would be most welcome!


  Regards,

 Paul

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Re: [asterisk-users] Connecting Asterisk and BT Versatility PBX via NT BRI port

2014-08-20 Thread Roberto Fichera
On 08/04/2014 03:03 PM, David Duffett wrote:

 Please come back to let us know if this actually does fix the issue.


So far so good the external voltage supply for the OpenVOX card has arrived and 
I can confirm
that the BT Versatility PBX worked like a charm. DAHDI channel has been 
configured in PtP mode.

Cheers,
Roberto Fichera.

 On 4 Aug 2014 14:36, Roberto Fichera ker...@tekno-soft.it 
 mailto:ker...@tekno-soft.it wrote:

 On 08/04/2014 01:21 PM, David Duffett wrote:

 If the OpenVox card can supply the voltage, then it will a configuration 
 option (probably in hardware, like some
 jumpers) of the card itself.


 Yep! The OpenVOX card has a jumper for each port and a connector where to 
 insert the external voltage supply device.

 I was going to point you to the Xorcom Astribank, which I know supplies 
 the required voltage.


 Ah! Ok! I was thinking you was giving me something like a temporary 
 solution for supply the voltage to the PBX.

 Cheers,
 Roberto Fichera.

 All the best,

 David

 On 4 Aug 2014 13:16, Roberto Fichera ker...@tekno-soft.it 
 mailto:ker...@tekno-soft.it wrote:

 On 08/03/2014 04:37 PM, David Duffett wrote:
 Does the BT Versatility system you are trying to connect require a 
 voltage on the line, which it would
 normally get from the BT connection?

 Some BRI equipment does, and some does not, and it may be the 
 Panasonic system you refer to is happy without
 the voltage, while, perhaps, the BT Versatility needs it.

 If you find out that it does need the voltage, I do not think the 
 OpenVox card you mentioned will supply it,
 but I can point you to a solution if required.

 Just checked if the BT Versatility takes or not the voltage from the 
 NT-1 and it does! So the problem looks
 really this!

 Can you point me to how supply voltage to the PBX while I'm waiting 
 the given OpenVox adapter being delivered?

 Cheers,
 Roberto Fichera.


 All the best,



 On Sunday, August 3, 2014, Mc GRATH Ricardo mcgra...@mail2web.com 
 mailto:mcgra...@mail2web.com wrote:

 Hi, it seems have problem with physical issue layer 1, first 
 check wiring connection, by the way  you
 can check with card led (If ISDN  plugs into the port, the LED 
 will not blink, but in red color.) after
  dahdi alarm status, and dahdi restart command.
 At last should be signalling mode to signalling = bri_cpe_ptmp
 Good luck

 Mc GRATH Ricardo
 E-Mail mcgra...@mail2web.com
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 6 Landscape Close, Weston on the Green · Bicester, Oxfordshire OX25 
 3SX · UK
 direct/fax: +1 256 428 6119 · mobile: +44 7722 442236
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Re: [asterisk-users] Connecting Asterisk and BT Versatility PBX via NT BRI port

2014-08-20 Thread David Duffett
Great news!

On Wednesday, August 20, 2014, Roberto Fichera ker...@tekno-soft.it wrote:

  On 08/04/2014 03:03 PM, David Duffett wrote:

 Please come back to let us know if this actually does fix the issue.


 So far so good the external voltage supply for the OpenVOX card has
 arrived and I can confirm
 that the BT Versatility PBX worked like a charm. DAHDI channel has been
 configured in PtP mode.

 Cheers,
 Roberto Fichera.

  On 4 Aug 2014 14:36, Roberto Fichera ker...@tekno-soft.it
 javascript:_e(%7B%7D,'cvml','ker...@tekno-soft.it'); wrote:

  On 08/04/2014 01:21 PM, David Duffett wrote:

 If the OpenVox card can supply the voltage, then it will a configuration
 option (probably in hardware, like some jumpers) of the card itself.


 Yep! The OpenVOX card has a jumper for each port and a connector where to
 insert the external voltage supply device.

  I was going to point you to the Xorcom Astribank, which I know supplies
 the required voltage.


 Ah! Ok! I was thinking you was giving me something like a temporary
 solution for supply the voltage to the PBX.

 Cheers,
 Roberto Fichera.

  All the best,

 David
 On 4 Aug 2014 13:16, Roberto Fichera ker...@tekno-soft.it
 javascript:_e(%7B%7D,'cvml','ker...@tekno-soft.it'); wrote:

  On 08/03/2014 04:37 PM, David Duffett wrote:

 Does the BT Versatility system you are trying to connect require a
 voltage on the line, which it would normally get from the BT connection?

  Some BRI equipment does, and some does not, and it may be the
 Panasonic system you refer to is happy without the voltage, while, perhaps,
 the BT Versatility needs it.

  If you find out that it does need the voltage, I do not think the
 OpenVox card you mentioned will supply it, but I can point you to a
 solution if required.


 Just checked if the BT Versatility takes or not the voltage from the
 NT-1 and it does! So the problem looks really this!

 Can you point me to how supply voltage to the PBX while I'm waiting the
 given OpenVox adapter being delivered?

 Cheers,
 Roberto Fichera.


  All the best,



 On Sunday, August 3, 2014, Mc GRATH Ricardo mcgra...@mail2web.com
 javascript:_e(%7B%7D,'cvml','mcgra...@mail2web.com'); wrote:

 Hi, it seems have problem with physical issue layer 1, first check
 wiring connection, by the way  you can check with card led (If ISDN  plugs
 into the port, the LED will not blink, but in red color.) after  dahdi
 alarm status, and dahdi restart command.
 At last should be signalling mode to signalling = bri_cpe_ptmp
 Good luck

 Mc GRATH Ricardo
 E-Mail mcgra...@mail2web.com
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 [image: Digium logo]
 *David Duffett*
 Digium, Inc. · Director, Worldwide Asterisk Community
 6 Landscape Close, Weston on the Green · Bicester, Oxfordshire OX25 3SX
  · UK
 direct/fax: +1 256 428 6119 · mobile: +44 7722 442236
 twitter: dduffett · linkedin: www.linkedin.com/in/davidduffett
 Check us out at: http://digium.com · http://asterisk.org
 http://www.asterisk.org/





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*David Duffett*
Digium, Inc. · Director, Worldwide Asterisk Community
6 Landscape Close, Weston on the Green · Bicester, Oxfordshire OX25 3SX · UK
direct/fax: +1 256 428 6119 · mobile: +44 7722 442236
twitter: dduffett · linkedin: www.linkedin.com/in/davidduffett
Check us out at: http://digium.com · http://asterisk.org
http://www.asterisk.org/
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Re: [asterisk-users] PRI timing settings

2014-08-20 Thread Scott L. Lykens

On Aug 19, 2014, at 5:56 PM, Jeff LaCoursiere 
j...@jeff.netmailto:j...@jeff.net wrote:

I wrote earlier today about a new PRI installation in the Caribbean, where all 
outbound calls are functioning fine *except* calls to Sprint phone numbers, 
which get rejected immediately as busy.

I don’t know what expectations for CLID your carrier might have, or for that 
matter the upstream carrier, however, we found through our CLEC here in the US 
that while the CLEC was happy to take e.164 formatted numbers from us as CLID, 
Global Crossing would reject them further upstream resulting in our calls to 
many toll frees being rejected.

Switching to 10 digit CLID on all outbound calls through that PRI solved the 
problem.

I don’t know if this is your problem but be sure your CLID is in the most 
simple format possible for your region to help rule it out.

sl
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Re: [asterisk-users] PRI timing settings

2014-08-20 Thread Jeff LaCoursiere

On 08/20/2014 07:58 AM, Scott L. Lykens wrote:


On Aug 19, 2014, at 5:56 PM, Jeff LaCoursiere j...@jeff.net 
mailto:j...@jeff.net wrote:


I wrote earlier today about a new PRI installation in the Caribbean, 
where all outbound calls are functioning fine *except* calls to 
Sprint phone numbers, which get rejected immediately as busy.


I don’t know what expectations for CLID your carrier might have, or 
for that matter the upstream carrier, however, we found through our 
CLEC here in the US that while the CLEC was happy to take e.164 
formatted numbers from us as CLID, Global Crossing would reject them 
further upstream resulting in our calls to many toll frees being rejected.


Switching to 10 digit CLID on all outbound calls through that PRI 
solved the problem.


I don’t know if this is your problem but be sure your CLID is in the 
most simple format possible for your region to help rule it out.


sl



This makes me curious... what *is* the simplest format possible for 
NANPA numbers?  I'm sure there must be a spec to conform to.  Can anyone 
point me to it?


Cheers,

j
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Re: [asterisk-users] PRI timing settings

2014-08-20 Thread Don Kelly
For my NI2 PRIs I've always used 10 digits for everything and no +1

 

   --Don

 

 

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jeff
LaCoursiere
Sent: Wednesday, August 20, 2014 9:41 AM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] PRI timing settings

 

On 08/20/2014 07:58 AM, Scott L. Lykens wrote:

 

On Aug 19, 2014, at 5:56 PM, Jeff LaCoursiere j...@jeff.net wrote:





I wrote earlier today about a new PRI installation in the Caribbean, where
all outbound calls are functioning fine *except* calls to Sprint phone
numbers, which get rejected immediately as busy.

 

I don't know what expectations for CLID your carrier might have, or for that
matter the upstream carrier, however, we found through our CLEC here in the
US that while the CLEC was happy to take e.164 formatted numbers from us as
CLID, Global Crossing would reject them further upstream resulting in our
calls to many toll frees being rejected.

 

Switching to 10 digit CLID on all outbound calls through that PRI solved the
problem.

 

I don't know if this is your problem but be sure your CLID is in the most
simple format possible for your region to help rule it out.

 

sl

 


This makes me curious... what *is* the simplest format possible for NANPA
numbers?  I'm sure there must be a spec to conform to.  Can anyone point me
to it?

Cheers,

j

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Re: [asterisk-users] PRI timing settings

2014-08-20 Thread Eric Wieling
NXXNXX is the correct format of CallerID numbers in NANPA.   The leading 1 
is not part of any NANPA phone number.   Toll free area codes are also not 
valid for CallerID.

From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jeff LaCoursiere
Sent: Wednesday, August 20, 2014 2:41 PM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] PRI timing settings

On 08/20/2014 07:58 AM, Scott L. Lykens wrote:

On Aug 19, 2014, at 5:56 PM, Jeff LaCoursiere 
j...@jeff.netmailto:j...@jeff.net wrote:


I wrote earlier today about a new PRI installation in the Caribbean, where all 
outbound calls are functioning fine *except* calls to Sprint phone numbers, 
which get rejected immediately as busy.

I don't know what expectations for CLID your carrier might have, or for that 
matter the upstream carrier, however, we found through our CLEC here in the US 
that while the CLEC was happy to take e.164 formatted numbers from us as CLID, 
Global Crossing would reject them further upstream resulting in our calls to 
many toll frees being rejected.

Switching to 10 digit CLID on all outbound calls through that PRI solved the 
problem.

I don't know if this is your problem but be sure your CLID is in the most 
simple format possible for your region to help rule it out.

sl


This makes me curious... what *is* the simplest format possible for NANPA 
numbers?  I'm sure there must be a spec to conform to.  Can anyone point me to 
it?

Cheers,

j
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[asterisk-users] customizing internal calls

2014-08-20 Thread David Shauger
We have a client set up with an Elastix 2.5 install running Asterisk 11 and 
2.11 using Aastra 6731i IP phones.

The client would like to have the feature where all internal calls use a 
distinctive ring (alert-info) so it sounds different than incoming external 
calls and they want it to check if the extension being called is on another 
call. If they are on another call, the client would like an audio message to be 
played telling them that extension is on another call, but continue to ring (as 
call waiting is enabled on all extensions).

Example: Extension 1002 is on a call with a vendor. Extension 1001 dials 
extension 1002 and gets Bellcore-dr3 instead of Bellcore-dr1 followed by an 
audio file stating “this person is currently on another call”. The phone 
continues to ring and goes to their busy message at which time extension 1001 
leaves a voice message for extension 1002.


 
David Shauger
Vice President
   

678-317-9444 x5 - voice
404-886-7603 - cell
This email has been certified by Comodo
Email certification helps prevent identity theft

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Re: [asterisk-users] PRI timing settings

2014-08-20 Thread Jeff LaCoursiere


What about the text portion?  Should that never be sent?  I was indeed 
sending the '1', and I will remove that to see if it solves my problem, 
but I also have the company name in there.  I feel like a newb asking 
such questions, but I've never had this issue before :)


Company 1NXXNXX

Cheers,

j

On 08/20/2014 09:46 AM, Eric Wieling wrote:


NXXNXX is the correct format of CallerID numbers in NANPA.   The 
leading 1 is not part of any NANPA phone number.   Toll free “area 
codes” are also not valid for CallerID.


*From:*asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] *On Behalf Of *Jeff 
LaCoursiere

*Sent:* Wednesday, August 20, 2014 2:41 PM
*To:* asterisk-users@lists.digium.com
*Subject:* Re: [asterisk-users] PRI timing settings

On 08/20/2014 07:58 AM, Scott L. Lykens wrote:

On Aug 19, 2014, at 5:56 PM, Jeff LaCoursiere j...@jeff.net
mailto:j...@jeff.net wrote:



I wrote earlier today about a new PRI installation in the
Caribbean, where all outbound calls are functioning fine *except*
calls to Sprint phone numbers, which get rejected immediately as
busy.

I don’t know what expectations for CLID your carrier might have,
or for that matter the upstream carrier, however, we found through
our CLEC here in the US that while the CLEC was happy to take
e.164 formatted numbers from us as CLID, Global Crossing would
reject them further upstream resulting in our calls to many toll
frees being rejected.

Switching to 10 digit CLID on all outbound calls through that PRI
solved the problem.

I don’t know if this is your problem but be sure your CLID is in
the most simple format possible for your region to help rule it out.

sl


This makes me curious... what *is* the simplest format possible for 
NANPA numbers?  I'm sure there must be a spec to conform to.  Can 
anyone point me to it?


Cheers,

j





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Re: [asterisk-users] PRI timing settings

2014-08-20 Thread Eric Wieling
CallerID Name doesn't really matter.  Either your carrier will remove it when 
handing the call off to the next hop or the terminating carrier will ignore any 
CallerID name data and do a name lookup in their own database using the 
CallerID number.   This is why your CallerID name can be different depending on 
which carrier is used for the receiving phone number.

From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jeff LaCoursiere
Sent: Wednesday, August 20, 2014 3:03 PM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] PRI timing settings


What about the text portion?  Should that never be sent?  I was indeed sending 
the '1', and I will remove that to see if it solves my problem, but I also have 
the company name in there.  I feel like a newb asking such questions, but I've 
never had this issue before :)

Company 1NXXNXX

Cheers,

j

On 08/20/2014 09:46 AM, Eric Wieling wrote:
NXXNXX is the correct format of CallerID numbers in NANPA.   The leading 1 
is not part of any NANPA phone number.   Toll free area codes are also not 
valid for CallerID.

From: 
asterisk-users-boun...@lists.digium.commailto:asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jeff LaCoursiere
Sent: Wednesday, August 20, 2014 2:41 PM
To: asterisk-users@lists.digium.commailto:asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] PRI timing settings

On 08/20/2014 07:58 AM, Scott L. Lykens wrote:

On Aug 19, 2014, at 5:56 PM, Jeff LaCoursiere 
j...@jeff.netmailto:j...@jeff.net wrote:



I wrote earlier today about a new PRI installation in the Caribbean, where all 
outbound calls are functioning fine *except* calls to Sprint phone numbers, 
which get rejected immediately as busy.

I don't know what expectations for CLID your carrier might have, or for that 
matter the upstream carrier, however, we found through our CLEC here in the US 
that while the CLEC was happy to take e.164 formatted numbers from us as CLID, 
Global Crossing would reject them further upstream resulting in our calls to 
many toll frees being rejected.

Switching to 10 digit CLID on all outbound calls through that PRI solved the 
problem.

I don't know if this is your problem but be sure your CLID is in the most 
simple format possible for your region to help rule it out.

sl


This makes me curious... what *is* the simplest format possible for NANPA 
numbers?  I'm sure there must be a spec to conform to.  Can anyone point me to 
it?

Cheers,

j



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Re: [asterisk-users] PRI timing settings

2014-08-20 Thread Don Kelly
It's possible that Sprint is burping on the name. Try first dropping the
1.  Then try dropping the name also, if necessary.

 

  --Don

 

 

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jeff
LaCoursiere
Sent: Wednesday, August 20, 2014 10:03 AM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] PRI timing settings

 


What about the text portion?  Should that never be sent?  I was indeed
sending the '1', and I will remove that to see if it solves my problem, but
I also have the company name in there.  I feel like a newb asking such
questions, but I've never had this issue before :)

Company 1NXXNXX

Cheers,

j

On 08/20/2014 09:46 AM, Eric Wieling wrote:

NXXNXX is the correct format of CallerID numbers in NANPA.   The leading
1 is not part of any NANPA phone number.   Toll free area codes are also
not valid for CallerID.

 

From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jeff
LaCoursiere
Sent: Wednesday, August 20, 2014 2:41 PM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] PRI timing settings

 

On 08/20/2014 07:58 AM, Scott L. Lykens wrote:

 

On Aug 19, 2014, at 5:56 PM, Jeff LaCoursiere j...@jeff.net wrote:






I wrote earlier today about a new PRI installation in the Caribbean, where
all outbound calls are functioning fine *except* calls to Sprint phone
numbers, which get rejected immediately as busy.

 

I don't know what expectations for CLID your carrier might have, or for that
matter the upstream carrier, however, we found through our CLEC here in the
US that while the CLEC was happy to take e.164 formatted numbers from us as
CLID, Global Crossing would reject them further upstream resulting in our
calls to many toll frees being rejected.

 

Switching to 10 digit CLID on all outbound calls through that PRI solved the
problem.

 

I don't know if this is your problem but be sure your CLID is in the most
simple format possible for your region to help rule it out.

 

sl

 


This makes me curious... what *is* the simplest format possible for NANPA
numbers?  I'm sure there must be a spec to conform to.  Can anyone point me
to it?

Cheers,

j





 

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Re: [asterisk-users] customizing internal calls

2014-08-20 Thread jg
I would let the phone handle the different ring tones, if possible. For my phones a SIPAddHeader 
with something like Alert-Info: http://127.0.0.1/Ringer3 does the trick, but the syntax 
might be vendor specific. The other problem should be taken care of with call queues.


jg

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[asterisk-users] Asterisk listening on undefined IP as per bindaddr

2014-08-20 Thread Zohair Raza
Hello all,

I am running asterisk on VMs with standby heartbeat configuration,
Heartbeat assigns a virtual IP 172.20.255.40 on machine afterwards asterisk
is started. In the sip.conf, I have explicitly define
bindaddr=172.20.255.40 but sometimes I see packets coming from physical IP
172.20.255.41

I have both tcp and udp transport enabled

Here is the lsof -ni :5060 output

asterisk 2878 asterisk  613r  IPv4 40060683  0t0  TCP
172.20.255.41:52381-10.100.210.110:sip (ESTABLISHED)
asterisk 2878 asterisk  528u  IPv4 29757779  0t0  TCP
172.20.255.41:55627-10.200.14.29:sip (ESTABLISHED)
asterisk 2878 asterisk  530u  IPv4 19211854  0t0  TCP 172.20.255.40:
sip-10.100.157.32:49227 (ESTABLISHED)

 sip show settings


Global Settings:

  UDP Bindaddress:172.20.255.40:5060
  TCP SIP Bindaddress:172.20.255.40:5060


Anyone has idea what could be the reason?



Regards,
Zohair Raza
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Re: [asterisk-users] PRI timing settings

2014-08-20 Thread Jeff LaCoursiere


Sadly none of these changes have made any difference.  I'll report the 
resolution for posterity once we find it.


Thanks,

j

On 08/20/2014 10:13 AM, Don Kelly wrote:


It’s possible that Sprint is burping on the name. Try first dropping 
the “1.”  Then try dropping the name also, if necessary.


--Don

*From:*asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] *On Behalf Of *Jeff 
LaCoursiere

*Sent:* Wednesday, August 20, 2014 10:03 AM
*To:* asterisk-users@lists.digium.com
*Subject:* Re: [asterisk-users] PRI timing settings


What about the text portion?  Should that never be sent?  I was indeed 
sending the '1', and I will remove that to see if it solves my 
problem, but I also have the company name in there.  I feel like a 
newb asking such questions, but I've never had this issue before :)


Company 1NXXNXX

Cheers,

j

On 08/20/2014 09:46 AM, Eric Wieling wrote:

NXXNXX is the correct format of CallerID numbers in NANPA. The
leading 1 is not part of any NANPA phone number. Toll free “area
codes” are also not valid for CallerID.

*From:*asterisk-users-boun...@lists.digium.com
mailto:asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] *On Behalf Of
*Jeff LaCoursiere
*Sent:* Wednesday, August 20, 2014 2:41 PM
*To:* asterisk-users@lists.digium.com
mailto:asterisk-users@lists.digium.com
*Subject:* Re: [asterisk-users] PRI timing settings

On 08/20/2014 07:58 AM, Scott L. Lykens wrote:

On Aug 19, 2014, at 5:56 PM, Jeff LaCoursiere j...@jeff.net
mailto:j...@jeff.net wrote:




I wrote earlier today about a new PRI installation in the
Caribbean, where all outbound calls are functioning fine
*except* calls to Sprint phone numbers, which get rejected
immediately as busy.

I don’t know what expectations for CLID your carrier might
have, or for that matter the upstream carrier, however, we
found through our CLEC here in the US that while the CLEC was
happy to take e.164 formatted numbers from us as CLID, Global
Crossing would reject them further upstream resulting in our
calls to many toll frees being rejected.

Switching to 10 digit CLID on all outbound calls through that
PRI solved the problem.

I don’t know if this is your problem but be sure your CLID is
in the most simple format possible for your region to help
rule it out.

sl


This makes me curious... what *is* the simplest format possible
for NANPA numbers?  I'm sure there must be a spec to conform to. 
Can anyone point me to it?


Cheers,

j







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Re: [asterisk-users] PRI timing settings

2014-08-20 Thread Steve Totaro
PRI intense debug should show all you need to fix this.


On Wed, Aug 20, 2014 at 12:13 PM, Jeff LaCoursiere j...@jeff.net wrote:


 Sadly none of these changes have made any difference.  I'll report the
 resolution for posterity once we find it.

 Thanks,

 j


 On 08/20/2014 10:13 AM, Don Kelly wrote:

  It’s possible that Sprint is burping on the name. Try first dropping the
 “1.”  Then try dropping the name also, if necessary.



   --Don





 *From:* asterisk-users-boun...@lists.digium.com [
 mailto:asterisk-users-boun...@lists.digium.com
 asterisk-users-boun...@lists.digium.com] *On Behalf Of *Jeff LaCoursiere
 *Sent:* Wednesday, August 20, 2014 10:03 AM
 *To:* asterisk-users@lists.digium.com
 *Subject:* Re: [asterisk-users] PRI timing settings




 What about the text portion?  Should that never be sent?  I was indeed
 sending the '1', and I will remove that to see if it solves my problem, but
 I also have the company name in there.  I feel like a newb asking such
 questions, but I've never had this issue before :)

 Company 1NXXNXX

 Cheers,

 j

 On 08/20/2014 09:46 AM, Eric Wieling wrote:

  NXXNXX is the correct format of CallerID numbers in NANPA.   The
 leading 1 is not part of any NANPA phone number.   Toll free “area codes”
 are also not valid for CallerID.



 *From:* asterisk-users-boun...@lists.digium.com [
 mailto:asterisk-users-boun...@lists.digium.com
 asterisk-users-boun...@lists.digium.com] *On Behalf Of *Jeff LaCoursiere
 *Sent:* Wednesday, August 20, 2014 2:41 PM
 *To:* asterisk-users@lists.digium.com
 *Subject:* Re: [asterisk-users] PRI timing settings



 On 08/20/2014 07:58 AM, Scott L. Lykens wrote:



 On Aug 19, 2014, at 5:56 PM, Jeff LaCoursiere j...@jeff.net wrote:




  I wrote earlier today about a new PRI installation in the Caribbean,
 where all outbound calls are functioning fine *except* calls to Sprint
 phone numbers, which get rejected immediately as busy.



 I don’t know what expectations for CLID your carrier might have, or for
 that matter the upstream carrier, however, we found through our CLEC here
 in the US that while the CLEC was happy to take e.164 formatted numbers
 from us as CLID, Global Crossing would reject them further upstream
 resulting in our calls to many toll frees being rejected.



 Switching to 10 digit CLID on all outbound calls through that PRI solved
 the problem.



 I don’t know if this is your problem but be sure your CLID is in the most
 simple format possible for your region to help rule it out.



 sl




 This makes me curious... what *is* the simplest format possible for NANPA
 numbers?  I'm sure there must be a spec to conform to.  Can anyone point me
 to it?

 Cheers,

 j








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Re: [asterisk-users] PRI timing settings

2014-08-20 Thread Andres

On 8/20/14, 11:28 AM, Steve Totaro wrote:

PRI intense debug should show all you need to fix this.

Right, the sooner you post this debug here the sooner we can help. 
Otherwise its just guesswork.


On Wed, Aug 20, 2014 at 12:13 PM, Jeff LaCoursiere j...@jeff.net 
mailto:j...@jeff.net wrote:



Sadly none of these changes have made any difference. I'll report
the resolution for posterity once we find it.

Thanks,

j







--
Technical Support
http://www.cellroute.net

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Re: [asterisk-users] PRI timing settings

2014-08-20 Thread Jeff LaCoursiere

On 08/20/2014 12:04 PM, Andres wrote:

On 8/20/14, 11:28 AM, Steve Totaro wrote:

PRI intense debug should show all you need to fix this.

Right, the sooner you post this debug here the sooner we can help.  
Otherwise its just guesswork.


On Wed, Aug 20, 2014 at 12:13 PM, Jeff LaCoursiere j...@jeff.net 
mailto:j...@jeff.net wrote:



Sadly none of these changes have made any difference. I'll report
the resolution for posterity once we find it.

Thanks,

j





Ok, here is an intense debug trace.  I've replaced the phone numbers to 
protect the innocent.  The smoking gun seems to be this:


Ext: 1  Cause: Destination out of order (27)

Though I have no idea why... calling the same destination from my cell 
phone works fine.  We only send seven digits for local on-island calls 
like this, and calls to other carriers work fine with the same format.  
I'm starting to doubt there is anything I can do to fix this... seems 
like an issue between my telco and Sprint?


Cheers,

j

astsouth*CLI pri intense debug span 1
Enabled debugging on span 1
PRI Span: 1 t203_expire
PRI Span: 1
PRI Span: 1  TEI: 0 State 7(Multi-frame established)
PRI Span: 1  V(A)=17, V(S)=17, V(R)=73
PRI Span: 1  K=7, RC=0, l3_initiated=0, reject_except=0, ack_pend=0
PRI Span: 1  T200_id=0, N200=3, T203_id=0
PRI Span: 1  [ 00 01 01 93 ]
PRI Span: 1  Supervisory frame:
PRI Span: 1  SAPI: 00  C/R: 0 EA: 0
PRI Span: 1   TEI: 000EA: 1
PRI Span: 1  Zero: 0 S: 0 01: 1  [ RR (receive ready) ]
PRI Span: 1  N(R): 073 P/F: 1
PRI Span: 1  0 bytes of data
PRI Span: 1 -- Starting T200 timer
PRI Span: 1
PRI Span: 1  TEI: 0 State 8(Timer recovery)
PRI Span: 1  V(A)=17, V(S)=17, V(R)=73
PRI Span: 1  K=7, RC=0, l3_initiated=0, reject_except=0, ack_pend=0
PRI Span: 1  T200_id=8192, N200=3, T203_id=0
PRI Span: 1  [ 02 01 01 23 ]
PRI Span: 1  Supervisory frame:
PRI Span: 1  SAPI: 00  C/R: 1 EA: 0
PRI Span: 1   TEI: 000EA: 1
PRI Span: 1  Zero: 0 S: 0 01: 1  [ RR (receive ready) ]
PRI Span: 1  N(R): 017 P/F: 1
PRI Span: 1  0 bytes of data
PRI Span: 1
PRI Span: 1  TEI: 0 State 8(Timer recovery)
PRI Span: 1  V(A)=17, V(S)=17, V(R)=73
PRI Span: 1  K=7, RC=0, l3_initiated=0, reject_except=0, ack_pend=0
PRI Span: 1  T200_id=8192, N200=3, T203_id=0
PRI Span: 1  [ 02 01 01 93 ]
PRI Span: 1  Supervisory frame:
PRI Span: 1  SAPI: 00  C/R: 1 EA: 0
PRI Span: 1   TEI: 000EA: 1
PRI Span: 1  Zero: 0 S: 0 01: 1  [ RR (receive ready) ]
PRI Span: 1  N(R): 073 P/F: 1
PRI Span: 1  0 bytes of data
PRI Span: 1 -- Got ACK for N(S)=17 to (but not including) N(S)=17
PRI Span: 1 Done handling message for SAPI/TEI=0/0
PRI Span: 1
PRI Span: 1  TEI: 0 State 8(Timer recovery)
PRI Span: 1  V(A)=17, V(S)=17, V(R)=73
PRI Span: 1  K=7, RC=0, l3_initiated=0, reject_except=0, ack_pend=0
PRI Span: 1  T200_id=8192, N200=3, T203_id=0
PRI Span: 1  [ 00 01 01 23 ]
PRI Span: 1  Supervisory frame:
PRI Span: 1  SAPI: 00  C/R: 0 EA: 0
PRI Span: 1   TEI: 000EA: 1
PRI Span: 1  Zero: 0 S: 0 01: 1  [ RR (receive ready) ]
PRI Span: 1  N(R): 017 P/F: 1
PRI Span: 1  0 bytes of data
PRI Span: 1 -- Got ACK for N(S)=17 to (but not including) N(S)=17
PRI Span: 1 -- Stopping T200 timer
PRI Span: 1 -- Starting T203 timer
PRI Span: 1 Done handling message for SAPI/TEI=0/0
  == Using SIP RTP CoS mark 5
-- Executing [998@business:1] Dial(SIP/bolongo-1c78, 
DAHDI/g0/998,60) in new stack

PRI Span: 1 -- Making new call for cref 32897
-- Requested transfer capability: 0x00 - SPEECH
PRI Span: 1
PRI Span: 1  DL-DATA request
PRI Span: 1  Protocol Discriminator: Q.931 (8)  len=56
PRI Span: 1  TEI=0 Call Ref: len= 2 (reference 129/0x81) (Sent from 
originator)

PRI Span: 1  Message Type: SETUP (5)
PRI Span: 1 TEI=0 Transmitting N(S)=17, window is open V(A)=17 K=7
PRI Span: 1
PRI Span: 1  TEI: 0 State 7(Multi-frame established)
PRI Span: 1  V(A)=17, V(S)=17, V(R)=73
PRI Span: 1  K=7, RC=0, l3_initiated=0, reject_except=0, ack_pend=0
PRI Span: 1  T200_id=0, N200=3, T203_id=8192
PRI Span: 1  [ 00 01 22 92 08 02 00 81 05 04 03 80 90 a2 18 03 a1 83 81 
1e 02 80 83 28 0b b1 33 34 30 37 37 35 31 38 30 30 6c 0c 21 80 33 34 30 
37 37 35 31 38 30 30 70 08 80 39 39 38 39 39 36 35 ]

PRI Span: 1  Informational frame:
PRI Span: 1  SAPI: 00  C/R: 0 EA: 0
PRI Span: 1   TEI: 000EA: 1
PRI Span: 1  N(S): 017   0: 0
PRI Span: 1  N(R): 073   P: 0
PRI Span: 1  56 bytes of data
PRI Span: 1  Protocol Discriminator: Q.931 (8)  len=56
PRI Span: 1  TEI=0 Call Ref: len= 2 (reference 129/0x81) (Sent from 
originator)

PRI Span: 1  Message Type: SETUP (5)
PRI Span: 1  [04 03 80 90 a2]
PRI Span: 1  Bearer Capability (len= 5) [ Ext: 1  Coding-Std: 0 Info 
transfer capability: Speech (0)
PRI Span: 1   Ext: 1  Trans mode/rate: 
64kbps, circuit-mode (16)
PRI Span: 1 User information layer 1: 
u-Law (34)

PRI Span: 1  [18 03 a1 83 81]
PRI Span: 1  Channel ID (len= 5) [ Ext: 1  IntID: Implicit Other(PRI)  
Spare: 0 

Re: [asterisk-users] PRI timing settings

2014-08-20 Thread Eric Wieling
Do you also dial only 7 digits when calling from your cellphone when it works?  
 Have you tried using the whole number in your dial?


From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Jeff LaCoursiere
Sent: Wednesday, August 20, 2014 5:29 PM
To: asterisk-users@lists.digium.com
Subject: Re: [asterisk-users] PRI timing settings

On 08/20/2014 12:04 PM, Andres wrote:

Ok, here is an intense debug trace.  I've replaced the phone numbers to protect 
the innocent.  The smoking gun seems to be this:

Ext: 1  Cause: Destination out of order (27)

Though I have no idea why... calling the same destination from my cell phone 
works fine.  We only send seven digits for local on-island calls like this, 
and calls to other carriers work fine with the same format.  I'm starting to 
doubt there is anything I can do to fix this... seems like an issue between my 
telco and Sprint?

Cheers,

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Re: [asterisk-users] PRI timing settings

2014-08-20 Thread Jeff LaCoursiere


Ok, here is an intense debug trace.  I've replaced the phone numbers 
to protect the innocent.  The smoking gun seems to be this:


Ext: 1  Cause: Destination out of order (27)

Though I have no idea why... calling the same destination from my cell 
phone works fine.  We only send seven digits for local on-island 
calls like this, and calls to other carriers work fine with the same 
format.  I'm starting to doubt there is anything I can do to fix 
this... seems like an issue between my telco and Sprint?


Cheers,

j


[snip long trace]

From here http://www.cnes.com/causecodes.html:

*Cause No. 27 - destination out of order [Q.850] *
This cause indicates that the destination indicated by the user cannot 
be reached because the interface to the destination is not functioning 
correctly. The term not functioning correctly indicates that a signal 
message was unable to be delivered to the remote party; e.g., a physical 
layer or data link layer failure at the remote party or user equipment 
off-line.


I am betting this is simply what my telco is sending because they were 
unable to pass the call on to Sprint.  It would be more informative 
perhaps to see what kind of trace the telco has of the handoff to 
Sprint.  I'm going to see if they will give it to me.


Cheers,

j
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Re: [asterisk-users] PRI timing settings

2014-08-20 Thread Jeff LaCoursiere


Yes from the local cell phone seven digits is enough.  We have tried 
sending ten digits with the same result over the PRI.


Cheers,

j

On 08/20/2014 12:38 PM, Eric Wieling wrote:


Do you also dial only 7 digits when calling from your cellphone when 
it works?   Have you tried using the whole number in your dial?


*From:*asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] *On Behalf Of *Jeff 
LaCoursiere

*Sent:* Wednesday, August 20, 2014 5:29 PM
*To:* asterisk-users@lists.digium.com
*Subject:* Re: [asterisk-users] PRI timing settings

On 08/20/2014 12:04 PM, Andres wrote:


Ok, here is an intense debug trace.  I've replaced the phone numbers 
to protect the innocent.  The smoking gun seems to be this:


Ext: 1  Cause: Destination out of order (27)

Though I have no idea why... calling the same destination from my cell 
phone works fine.  We only send seven digits for local on-island 
calls like this, and calls to other carriers work fine with the same 
format.  I'm starting to doubt there is anything I can do to fix 
this... seems like an issue between my telco and Sprint?


Cheers,





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[asterisk-users] Dispatching calls question

2014-08-20 Thread Jerry Geis
I have a question about dispatching calls...

If I try to dispatch a call on line 1 using the AMI
and I check in my table to see if line 1 is available and it is
So I have done my checking now I dispatch my call
and at that same time a call comes in on line 1 and now its no longer
available
for me to make a call, I connect on AMI and my call fails

How do I prevent this from happening? Sure I can start at 23 instead of 1
and work down
instead of up  but eventually the same thing may happen.

I'm using Asterisk 11.11 if that matters.

Thanks,

Jerry
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Re: [asterisk-users] Dispatching calls question

2014-08-20 Thread Steve Edwards

On Wed, 20 Aug 2014, Jerry Geis wrote:


I have a question about dispatching calls...
If I try to dispatch a call on line 1 using the AMI
and I check in my table to see if line 1 is available and it is
So I have done my checking now I dispatch my call 
and at that same time a call comes in on line 1 and now its no longer available 
for me to make a call, I connect on AMI and my call fails

How do I prevent this from happening? Sure I can start at 23 instead of 1 and 
work down
instead of up  but eventually the same thing may happen.


If you're using something like MySQL, use 'get_lock/release_lock.'

If you're using some other database, see what locking features you have 
available.


--
Thanks in advance,
-
Steve Edwards   sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
Newline  Fax: +1-760-731-3000-- 
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Re: [asterisk-users] Dispatching calls question

2014-08-20 Thread Eric Wieling
-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Steve Edwards
Sent: Wednesday, August 20, 2014 9:01 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Dispatching calls question

On Wed, 20 Aug 2014, Jerry Geis wrote:

 I have a question about dispatching calls...
 If I try to dispatch a call on line 1 using the AMI
 and I check in my table to see if line 1 is available and it is
 So I have done my checking now I dispatch my call 
 and at that same time a call comes in on line 1 and now its no longer 
 available 
 for me to make a call, I connect on AMI and my call fails
 
 How do I prevent this from happening? Sure I can start at 23 instead of 1 
 and work down
 instead of up  but eventually the same thing may happen.

If you're using something like MySQL, use 'get_lock/release_lock.'

If you're using some other database, see what locking features you have 
available.

Asterisk 1.8 and later have lock functions available in the dialplan.   This 
might be better if you have a single Asterisk server.

pbx*CLI core show functions like LOCK
Matching Custom Functions:

LOCK  LOCK(lockname)   Attempt to obtain a 
named mutex.
TRYLOCK   TRYLOCK(lockname)Attempt to obtain a 
named mutex.
UNLOCKUNLOCK(lockname) Unlocks a named 
mutex.
3 matching custom functions installed.


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