[asterisk-users] asterisk linkedin group

2008-08-28 Thread BerkHolz, Steven
asterisk linkedin group

I have created an asterisk linkedin group for anyone interested.

http://www.linkedin.com/e/gis/45252/66270A773F53
Thank You,
Steven BerkHolz
- MCSA - MCSE -
Manager of Information Systems
HIROTEC AMERICA


Please visit us on the web at www.hirotecamerica.com
HIROTEC AMERICA Ph. 248-836-5100 Fx. 248-836-5101

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[asterisk-users] FYI about my Mona Vie business venture

2008-03-24 Thread BerkHolz, Steven
Asterisk work does not pay all of my bills, so I have joined up with a company 
that has a very good payment plan.

I have recently become a Mona Vie Independent Distributor.

I am not going to go into a sales pitch.
This is just an FYI to this opportunity.

The company has grown into a Billion dollar company in just 2 years.
This company's compensation plan is the best and quickest that I have seen.
My brother-in-law has only been in the business for a month and is already 
making a profit.

The first thing that I noticed when researching the opportunity, was that I 
could find no negative statements about it.

The product itself has many health benefits.

So far:
My knees no longer ache.
We are both sleeping better. I literally do not stir once asleep.
My restless leg syndrome has not been noticed.
I seem to have more energy.

The main ingredient is the acai berry.

Here is a list of what it is supposed to do:
Boosts energy levels
Improves digestive function
Improves mental clarity/focus
Promotes sound sleep
Provides all vital vitamins
Contains several important minerals
Is an extremely powerful free radical fighter
Acai has very high levels of fibers
Cleanses and Detoxifies the body of infectious toxins
Strengthens your immune system
Enhances sexual desire and performance
Fights cancerous cells
Slows down the aging process
Promotes healthier and younger-looking skin
Alleviates diabetes
Normalizes and regulates cholesterol levels
Helps maintain healthy heart function
Minimizes inflammation
Improves circulation
Prevents artherosclerosis
Enhances visual acuity


The income can be made in two ways (actually more, but two primary ways)
1.  Reselling the product at a marked up price. This is something that I 
have no interest in, and do not personally know anyone doing this.
2.  Team Commissions.
a.  You make back 5 percent of the sales that occur below you in your tree.
b.  You only have to personally sign 2 people.  Other people above you will 
be adding to your tree.
c.  They call it a binary system, where you only have 2 people directly 
under you, and any other people that you add go down to the bottom and benefit 
others as well as yourself.
d.  I already have two people underneath me and have not personally signed 
anyone yet, so it is a quick growing tree, even for people that may not be as 
motivated.
e.  After a month, My brother-in-law has NO more out of pocket expenses to 
stay in this system.  The money he is earning is paying for his Minimum 
requirements. The rest is profit.

To sign up to be a distributor , which is required to make money, is $54
A case of Mona Vie is $120.
A case will last 2 people a month. (you only take 2 ounces a day)

This may seem like a lot, but:
1.  You will not need to buy any vitamins.
2.  My brother-in-law is already making $200 a month, after being in the 
system for a month, So his cost for the Mona Vie is covered and he is making 
$80 a month.
3.  As more people sign up, the amount he gets back will increase.


Anyway, I am not intending this to be pushy or salesy, I just wanted to let my 
associates, that may be looking for additional income,  know about this.

Here is the Website, if you are interested in researching this:
http://teamvie.blogspot.com/
http://www.monavie.com
Also, feel free to Google it.

I am very excited with this, both in the health benefits I am already seeing, 
and the income potential.

Please feel free to let me know if this is something that you may be interested 
in, and I can get you more information.

Thank You,
Steven B
[EMAIL PROTECTED]

Please visit us on the web at www.hirotecamerica.com
HIROTEC AMERICA  Ph. 248-836-5100 Fx. 248-836-5101

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awareness.

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[asterisk-users] FYI about my Mona Vie business venture - apology and rethink

2008-03-24 Thread BerkHolz, Steven
I feel the need to apologize for my previous email to the list.

I was thinking that I was sharing something that I am currently exited with, 
with my associates.

I now realize that I was sooo... off-topic, it's ridiculous.

Sorry for the improper post to the list.

Feel free to keep any further comments, concerning my improper use of the list, 
off-list.


Thank You,
Steven B
[EMAIL PROTECTED]
http://teamvie.blogspot.com/


Please visit us on the web at www.hirotecamerica.com
HIROTEC AMERICA  Ph. 248-836-5100 Fx. 248-836-5101

Please only print this email if it is necessary. Help spread environmental 
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or entity to which it is addressed and may contain confidential material and/or 
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be a violation of that law.  If you received this in error, please contact the 
sender and delete the material.

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[asterisk-users] best way for night ringer??

2007-12-21 Thread BerkHolz, Steven
Asterisk 1.2.13

I am trying to figure out the best way for a night bell at work.
Note: I have no spare buttons available on the phones. But I do have two lines 
and two park positions as buttons.

Option 1 (easiest and the one I just implemented)
When asterisk is in night mode,
Connect to IVR,
List all options and then if they dial 0 or timeout, ring every phone 
in the building.

Option 2 (This would require user training)
When asterisk is in night mode,
List all options and then if they dial 0 or timeout, ring an analog 
ringer and have a pickup code to grab the line.
I am not sure that I can even do directed pickup on asterisk 1.2.13

Option 3 (I believe this is best, but am not sure where to start)
When asterisk is in night mode,
List all options and then if they dial 0 or timeout, park the call, 
then overhead page a record stating that there
is a call that needs to be picked up on line 5401.
They already have a button (with BLF) for 5401.

How are others handling night calls when there is no receptionist available.



Thank You,
Steven BerkHolz

Board member of
Connectech Greater Detroit
www.connectech.org



Please visit us on the web at www.hirotecamerica.com
HIROTEC AMERICA  Ph. 248-836-5100 Fx. 248-836-5101

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[asterisk-users] asterisk linkedin group

2007-12-10 Thread BerkHolz, Steven
asterisk linkedin group

I have created an asterisk linkedin group for anyone interested.

http://www.linkedin.com/e/gis/45252/66270A773F53
Thank You,
Steven BerkHolz
- MCSA - MCSE -
Manager of Information Systems
HIROTEC AMERICA

Board member of
Connectech Greater Detroit
www.connectech.org



Please visit us on the web at www.hirotecamerica.com
HIROTEC AMERICA Ph. 248-836-5100 Fx. 248-836-5101

This e-mail and any files transmitted with it are intended only for the person 
or entity to which it is addressed and may contain confidential material and/or 
material protected by law. Any retransmission or use of this information may be 
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[asterisk-users] Split asterisk in two ?? One TDM and One IP only??

2007-10-22 Thread BerkHolz, Steven
I have built an asterisk server with a TE412P card on a Dell 2950.
It does incoming calls via DID over PRI, our IVR, SIP/IAX extensions, 
Fax/Analog extensions via an old PBX via PRI, voicemail, etc.

My issue now is that I find it difficult to test/upgrade to new versions.

This is what I am thinking of doing.

Server1
Keep one physical server just for TDM functions.
PRI to Telco
PRI to old PBX for Fax. (basically using it as a mux)
Keep meetme here for Digium card timing.

Server2
Build a new asterisk install within Xen VM with data stored on an iSCSI SAN. 
This would be all IP.
IAX and SIP extensions.
IAX and SIP providers.
IVR
Voicemail
Web access to voicemail
CDR

This way I can test different versions of the features of Server2 (clone with 
different IP) without affecting production.
I assume that I just use an IAX or SIP trunk between the two asterisk servers.

Does this make sense?
Are others doing similar?
Are there any other features that require the TDM card besides PRI, Fax and 
Meetme?
I have heard of people using Xen for IP only asterisk, but are there any known 
gotchas?

Thanks,


Thank You,
Steven BerkHolz

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[asterisk-users] Announce option for meetme - is it used?

2007-01-19 Thread BerkHolz, Steven
Announce option for meetme - is it used?

It makes a caller record their name, but I do not see where this name recording 
is ever used.

 
Thank You,
Steven BerkHolz
- MCSA - MCSE -
Manager of Information Systems
HIROTEC AMERICA
Fax. 248-836-5101
www.hirotecamerica.com
Board member of
www.glimasoutheast.org



Our company name has changed to
HIROTEC AMERICA
www.hirotecamerica.com
Please update any contact info with my new email address
[EMAIL PROTECTED]
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[asterisk-users] meetme list (unmonitored)?

2007-01-18 Thread BerkHolz, Steven

What does unmonitored mean in the below reference?

Ref:
CLI meetme list 
User #: 01 5665 zzz  Channel: SIP/5665-9f8038a0
(unmonitored)
User #: 02 5664 no nameChannel: SIP/5664-0096b660
(unmonitored)
2 users in that conference.

Also, is there a way to see durations via meetme CLI?


 
Thank You,
Steven


Our company name has changed to
HIROTEC AMERICA
www.hirotecamerica.com
Please update any contact info with my new email address
[EMAIL PROTECTED]
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[asterisk-users] Vonage SIP access via asterisk?

2006-12-08 Thread BerkHolz, Steven
Does anyone have a working connection to Vonage via asterisk? (SIP, not ATA)

I just signed up to test their service and they sent me a Number, Proxy, port 
and password.

Every reference I have tried leaves me with a 404 error coming from Vonage.

If you have a working setup, please post some config references.


 
Thank You,
Steven BerkHolz



Soon to be known as HIROTEC AMERICA
www.hirotecamerica.com
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[asterisk-users] metermaid and 1.2.13?

2006-11-17 Thread BerkHolz, Steven
It is unclear to me if the metermaid patch should be in 1.2.13 or not.

 

Please advise.

 

 

 

 

Thank You,

Steven BerkHolz
- MCSA - MCSE -
Manager of Information Systems
TESCO Group Companies
Fax. 248-836-5101
www.TESCOGroup.com

Board member of
www.glimasoutheast.org

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[asterisk-users] VM notification to pager and phone

2006-11-10 Thread BerkHolz, Steven
I looked for a reference to do this for some time to replace the callout
feature in my old AVT voicemail.
 
I never found one, so I decided to dig in.
 
Here is my first run.  It is in production, so unless I find a problem,
I am done.
 
Script set to run every 5 min. via cron.

This sets a lock file to prevent 2 scripts from running.
Check for a VM in our Emergency after hours support mailbox.
If found, it sends a numeric page to our rotating pager.
If no one has listened to the mail in 7 minutes, it calls a cell phone.
On this call, it connects directly to a prompt, then VoicemailMain with
the ext. already included.
If no one has listened to the mail in 7 minutes, it calls a second cell
phone.
On this call, it connects directly to a prompt, then VoicemailMain with
the ext. already included.
If no one has listened to the mail in 7 minutes, it calls the rotating
pager again.
This continues to loop until the VM is listened to.

 
isnotify.sh:
--
LOCKFILE=/tmp/5134outdial.lock
MESSAGEFILE=/var/spool/asterisk/voicemail/default/5134/INBOX/msg.txt
CALLFILE1=/tmp/5134outdial1.call
CALLFILE2=/tmp/5134outdial2.call
CALLFILE3=/tmp/5134outdial3.call
CALLUSER=asterisk
OUTGOING=/var/spool/asterisk/outgoing/
 
date
# echo lock file check
[ -f $LOCKFILE ]  echo $LOCKFILE exists  exit 0
touch $LOCKFILE
 
function recip1 {
if [ -f $MESSAGEFILE ] 
then 
echo $MESSAGEFILE exists! 
echo calling IS pager
echo Channel: ZAP/g0/1XXX892  $CALLFILE1
echo MaxRetries: 2  $CALLFILE1
echo RetryTime: 60  $CALLFILE1
echo WaitTime: 30  $CALLFILE1
echo Context: ext-local  $CALLFILE1
echo Extension: 5681  $CALLFILE1
echo Priority: 1  $CALLFILE1
echo CallerID: IT VoiceMail XX5682  $CALLFILE1
chown $CALLUSER:$CALLUSER $CALLFILE1
chmod 664 $CALLFILE1
echo move
echo moving $CALLFILE1 to $OUTGOING
mv $CALLFILE1 $OUTGOING
else echo No MV
rm -f $LOCKFILE
exit
fi
sleep 10m
recip2
}
 
function recip2 {
if [ -f $MESSAGEFILE ] 
then 
echo $MESSAGEFILE exists!
echo calling BerkHolz
echo Channel: ZAP/g0/1XXX083  $CALLFILE2
echo MaxRetries: 2  $CALLFILE2
echo RetryTime: 60  $CALLFILE2
echo WaitTime: 30  $CALLFILE2
echo Context: ext-local  $CALLFILE2
echo Extension: 5682  $CALLFILE2
echo Priority: 1  $CALLFILE2
echo CallerID: IT VoiceMail XX5682  $CALLFILE2
chown $CALLUSER:$CALLUSER $CALLFILE2
chmod 664 $CALLFILE2
echo moving $CALLFILE2 to $OUTGOING
mv $CALLFILE2 $OUTGOING
else echo No MV
rm -f $LOCKFILE
exit
fi
sleep 10m
recip3
}
 
function recip3 {
if [ -f $MESSAGEFILE ] 
then 
echo $MESSAGEFILE exists!
echo calling Gibson
echo Channel: ZAP/g0/1XXX061  $CALLFILE3
echo MaxRetries: 2  $CALLFILE3
echo RetryTime: 60  $CALLFILE3
echo WaitTime: 30  $CALLFILE3
echo Context: ext-local  $CALLFILE3
echo Extension: 5682  $CALLFILE3
echo Priority: 1  $CALLFILE3
echo CallerID: IT VoiceMail XX5682  $CALLFILE3
chown $CALLUSER:$CALLUSER $CALLFILE3
chmod 664 $CALLFILE3
echo moving $CALLFILE3 to $OUTGOING
mv $CALLFILE3 $OUTGOING
else echo No MV
rm -f $LOCKFILE
exit
fi
sleep 10m
recip1
}
 
recip1
rm -f $LOCKFILE
--
 
Dial Plan:
--
exten = 5681,1,Answer
exten = 5681,n,Wait(3)
exten = 5681,n,SendDTMF(X)
exten = 5681,n,SendDTMF(X)
exten = 5681,n,SendDTMF(X)
exten = 5681,n,SendDTMF(X)
exten = 5681,n,SendDTMF(X)
exten = 5681,n,SendDTMF(X)
exten = 5681,n,SendDTMF(X)
exten = 5681,n,SendDTMF(X)
exten = 5681,n,SendDTMF(X)
exten = 5681,n,SendDTMF(X)
exten = 5681,n,SendDTMF(#)
exten = 5681,n,Macro(hangupcall)
 
exten = 5682,1,Answer
exten = 5682,n,Wait(1)
exten = 5682,n,Macro(user-callerid)
exten = 5682,n,Playback(it-services)
exten = 5682,n,Macro(get-vmcontext,5134)
exten = 5682,n,VoiceMailMain([EMAIL PROTECTED])
exten = 5682,n,Macro(hangupcall)
--
 

Thank You,

Steven BerkHolz
- MCSA - MCSE -
Board member of
www.glimasoutheast.org


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[asterisk-users] dial D option with w for wait?

2006-10-31 Thread BerkHolz, Steven
From WIKI:
D(digits): After the called party answers, send digits as a DTMF stream,
then connect the call to the originating channel. (You can also use 'w'
to produce .5 second pauses.) 

When I use the D option to send a call to my paging system and pick a
zone, the Tone is too early.
I have tried the 'w' option, but it does not appear to work.

No matter how many 'w's I use, the tone is still immediately on answer.

Is this a known issue?
Is there a work around?

My current workaround is to send both channel to a meetme that runs a
macro to play the tone.
This is way to much overhead to play a single tone after .5 or 1
seconds.

Please advise.

 

Thank You,

Steven BerkHolz

Board member of
www.glimasoutheast.org


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[asterisk-users] some transfers dropped.

2006-10-20 Thread BerkHolz, Steven
We are having an issue with transferred calls being dropped.
 
Looking at the asterisk 1.2.10 logs, it appears that when it is dropped,
the  SIP  unit send a CANCEL message to the server.
On successful transfers this is not seen.
 
The errors logged in the  SIP Unit error  log, I believe are from the
second attempt to transfer the call, after it has actually been
disconnected.
 
Nothing is deferent in the logs above the CANCEL request for successful
or failed transfers.
So, I am not sure why the CANCEL is being sent.
 
I can not discern what may be different when it fails.
 

 

Thank You,

Steven BerkHolz
Board member of
www.glimasoutheast.org 

 

 
 
ref: from SIP Phone (I think these are the second invite after it is
hung up)

2006-OCT-20 17:49:52 GMT +++ Current Timestamp +++
2006-OCT-20 17:19:47 GMT NLPA ERROR: sipFailureResponseToRefer: received
603 response to REFER
2006-OCT-20 15:56:37 GMT NLPA ERROR: sipFailureResponseToRefer: received
603 response to REFER
2006-OCT-20 15:50:00 GMT NLPA ERROR: sipFailureResponseToRefer: received
603 response to REFER
2006-OCT-20 15:45:38 GMT NLPA ERROR: sipFailureResponseToRefer: received
603 response to REFER
2006-OCT-20 15:11:28 GMT NLPA ERROR: sipFailureResponseToRefer: received
603 response to REFER
2006-OCT-20 15:10:58 GMT NLPA ERROR: sipFailureResponseToRefer: received
603 response to REFER
2006-OCT-20 14:59:26 GMT NLPA ERROR: sipFailureResponseToRefer: received
603 response to REFER
2006-OCT-20 12:45:30 GMT NLPA ERROR: sipFailureResponseToRefer: received
603 response to REFER
2006-OCT-19 19:53:25 GMT NLPA ERROR: sipFailureResponseToRefer: received
603 response to REFER
2006-OCT-19 18:40:52 GMT NLPA ERROR: sipFailureResponseToRefer: received
603 response to REFER
2006-OCT-19 18:03:45 GMT NLPA ERROR: sipFailureResponseToRefer: received
603 response to REFER
2006-OCT-19 17:55:55 GMT NLPA ERROR: sipFailureResponseToRefer: received
603 response to REFER
2006-OCT-19 15:09:13 GMT NLPA ERROR: sipFailureResponseToRefer: received
603 response to REFER
2006-OCT-19 15:04:33 GMT NLPA ERROR: sipFailureResponseToRefer: received
603 response to REFER
2006-OCT-19 14:52:12 GMT NLPA ERROR: sipFailureResponseToRefer: received
603 response to REFER
2006-OCT-19 14:34:35 GMT NLPA ERROR: sipFailureResponseToRefer: received
603 response to REFER
2006-OCT-19 14:20:17 GMT NLPA ERROR: sipFailureResponseToRefer: received
603 response to REFER
2006-OCT-19 13:45:33 GMT NLPA ERROR: sipFailureResponseToRefer: received
603 response to REFER

 


 
ref. from asterisk 1.2.10 logs:
 
Oct 20 13:19:45 VERBOSE[10652] logger.c: -- Requested transfer
capability: 0x00 - SPEECH
Oct 20 13:19:45 DEBUG[8159] channel.c: Avoiding initial deadlock for
'Zap/25-1'
Oct 20 13:19:45 VERBOSE[10652] logger.c: -- Called g2/5155
Oct 20 13:19:45 VERBOSE[10652] logger.c: Transmitting (no NAT) to
172.16.8.200:5065:
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP
172.16.8.200:5065;branch=z9hG4bKline0-2425957956;received=172.16.8.200
From: From Desksip:[EMAIL PROTECTED];tag=2425948795
To: sip:[EMAIL PROTECTED];tag=as279eb184
Call-ID: [EMAIL PROTECTED]
CSeq: 2 INVITE
User-Agent: Asterisk PBX
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY
Contact: sip:[EMAIL PROTECTED]
Content-Length: 0
 

---
Oct 20 13:19:45 DEBUG[10658] app_queue.c: Device 'Zap/25' changed to
state '2' (In use) but we don't care because they're not a member of any
queue.
Oct 20 13:19:45 DEBUG[8159] devicestate.c: Changing state for Zap/25 -
state 2 (In use)
Oct 20 13:19:45 DEBUG[10659] app_queue.c: Device 'Zap/25' changed to
state '2' (In use) but we don't care because they're not a member of any
queue.
Oct 20 13:19:45 DEBUG[8167] chan_zap.c: Enabled echo cancellation on
channel 25
Oct 20 13:19:45 VERBOSE[10652] logger.c: -- Zap/25-1 is ringing
Oct 20 13:19:45 DEBUG[8159] devicestate.c: Changing state for Zap/25 -
state 6 (Ringing)
Oct 20 13:19:45 DEBUG[10660] app_queue.c: Device 'Zap/25' changed to
state '6' (Ringing) but we don't care because they're not a member of
any queue.
Oct 20 13:19:45 DEBUG[8171] chan_sip.c: Header 0:  (0)
Oct 20 13:19:46 VERBOSE[8171] logger.c: 
-- SIP read from 172.16.8.200:5065: 
CANCEL sip:[EMAIL PROTECTED] SIP/2.0
Via: SIP/2.0/UDP 172.16.8.200:5065;branch=z9hG4bKline0-2425957956
To: sip:[EMAIL PROTECTED]
From: From Desksip:[EMAIL PROTECTED];tag=2425948795
Call-Id: [EMAIL PROTECTED]
Max-Forwards: 70
CSeq: 2 CANCEL
Content-Length: 0
 

Oct 20 13:19:46 DEBUG[8171] chan_sip.c: Header 0: CANCEL
sip:[EMAIL PROTECTED] SIP/2.0 (36)
Oct 20 13:19:46 DEBUG[8171] chan_sip.c: Header 1: Via: SIP/2.0/UDP
172.16.8.200:5065;branch=z9hG4bKline0-2425957956 (65)
Oct 20 13:19:46 DEBUG[8171] chan_sip.c: Header 2: To:
sip:[EMAIL PROTECTED] (27)
Oct 20 13:19:46 DEBUG[8171] chan_sip.c: Header 3: From: From
Desksip:[EMAIL PROTECTED];tag=2425948795 (55)
Oct 20 13:19:46 DEBUG[8171] chan_sip.c: Header 4: Call-Id:
[EMAIL PROTECTED] (43)
Oct 20 13:19:46 DEBUG[8171] chan_sip.c: Header 5: Max-Forwards: 70 (16)
Oct 20 13:19:46 

[asterisk-users] Inhouse SIP to ZAP has echo sometimes.

2006-10-13 Thread BerkHolz, Steven



Sometimes we get 
echo heard on SIP phone when dialing out.

Zap channel is on 
aTE411 Card.
It is using a PRI to 
XO.

As far as I know 
echo is created on the far side.
Could the Zaptel 
card be the far side as far as the SIP phone is concerned?

Calls from our soon 
to retire legacy PBX do not have this problem.
Those calls are 
Legacy - PRI - asterisk -PRI - XO - Dest.


Any 
suggestions?






Zaptel.conf:

context=from-pstnswitchtype=nationalpridialplan=unknown 
prilocaldialplan=unknownpriindication=inbandsignalling=pri_cpeusecallerid=yeshidecallerid=no
usecallingpres=yesechocancel=yesechocancelwhenbridged=yesechotraining=yesgroup=0callgroup=1pickupgroup=1useincomingcalleridonzaptransfer=yescallerid=asreceivedaccountcode=Imusiconhold=defaultoverlapdial=nofacilityenable=yesnsf=nonechannel 
= 1-23

I also set "static int vpmdtmfsupport = 0;" in wct4xxp.c to remove sporotic DTMF 
tones.







Thank You,
Steven 
BerkHolz- MCSA 
- MCSE -Manager of Information SystemsTESCO Group 
CompaniesFax. 248-836-5101www.TESCOGroup.com
Board member 
ofwww.glimasoutheast.org

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[asterisk-users] Odd echo issue with speaker phone

2006-10-09 Thread BerkHolz, Steven





I assume that this 
is from the echo canceller, but I am not sure.

A call is started 
via SIP speakerphone.
When the handset is 
picked up, there is a slight echo of your own voice after you speak.(duh, is 
there any other kind of echo)

If the call is made 
without the speaker phone, there is no echo.

I am stumped by this 
one.



Thank You,

Board member 
ofwww.glimasoutheast.org

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[asterisk-users] Odd echo issue with speaker phone

2006-10-08 Thread BerkHolz, Steven



I assume that this 
is from the echo canceller, but I am not sure.

A call is started 
via SIP speakerphone.
When the handset is 
picked up, there is a slight echo of your own voice after you speak.(duh, is 
there any other kind of echo)

If the call is made 
without the speaker phone, there is no echo.

I am stumped by this 
one.



Thank You,

Board member 
ofwww.glimasoutheast.org

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[asterisk-users] hint status from dialplan?

2006-09-22 Thread BerkHolz, Steven
Can I get the hint status from the dialplan?
 
I am intending to add lit buttons for the parking slots.
 
currently I am using 1.2.11 with 1 parking button and several pickup
buttons (speed dials to the parking slots)
 
since 1.4 allows park() to specify a parking slot, I figure that I can
remove the park button and just have several buttons for the slots.
 
plan:
 
button assigned to a virtual extension (we will call it 2001)
the hint for 2001 will point to parking slot 701.
There fore the button will be lit if a call is parked.
If the button pressed will call 2001, check the hint status of 701 and
either park(701) or ParkedCall(701) depending on the status of the slot.

So, Can I get the hint status from the dialplan?
 

 

Thank You,

Steven BerkHolz
- MCSA - MCSE -
Manager of Information Systems
TESCO Group Companies
Fax. 248-836-5101
www.TESCOGroup.com

Board member of
www.glimasoutheast.org


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[asterisk-users] Setting QOS settings in asterisk and/or CentOS?

2006-09-21 Thread BerkHolz, Steven



How would I go 
about setting the TOS bit to "RTP IP TOS Byte: 18 (hex)" for SIP and IAX traffic at the asterisk 
server?

Also, 
Do you have a quick 
reference on how to configure a Cisco switch to prioritize SIP 
traffic?
I check in various 
Cisco docs, and there are so many references, and none of them seem to relate 
directly to using the TOS bit for QOS.

I am looking into using the TOS bit because that is the only 
method that my SIP devices use. (Citel Handset 
Gateway)

ref:
QOS settings from Citel Handset 
Gateway:
Handset Gateway - QoS 
Configuration
IP Type of Service RTP IP TOS Byte: 18 (hex) 
Silence Suppression Mute Mode: On, UDP keep-alive every 10 
secondsG.711 Voice Activity Detection: Off
Codec Preferences G.711u: 1 (Highest priority) G.711a: 
2



Thank You,
Steven 
BerkHolz- MCSA 
- MCSE -Manager of Information SystemsTESCO Group 
CompaniesFax. 248-836-5101www.TESCOGroup.com
Board member 
ofwww.glimasoutheast.org

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[asterisk-users] All circuits are busy now???

2006-09-12 Thread BerkHolz, Steven




"All 
circuits are busy now" makes perfect sense in my 
PRI trunk is full.

How do I stop 
asterisk from playing this recording when it is a wrong/bad 
number?

I gat a call 
today that a user was trying "all day" to call a number in Mexico and kept 
getting the above recording.

I said, try in 
on your cell phone, and they received a "this number is not is 
service".

I would like 
to either hear the far recording (I think I will get billed for this), or 
internally play a different message.

I think the 
issue is that I am using a PRI and am receive the cause code that is triggering 
the above recording.

Can asterisk 
play a different message for this? and only play the above message if "MY" 
circuit is busy?




Thank You,
Steven 
BerkHolz- MCSA 
- MCSE -Manager of Information SystemsTESCO Group 
CompaniesFax. 248-836-5101www.TESCOGroup.com
Board member 
ofwww.glimasoutheast.org

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[asterisk-users] iax vs. sip?

2006-08-30 Thread BerkHolz, Steven



I have no NAT 
issues. My PBX is multihomed and the outside IP is locked down for all 
except IAX and SIP ports.

With the current 
version of asterisk, which transport is better right now?

I am looking at 6-10 
simultaneous calls over a half T1.

I am not asking 
about codecs here, I am asking about SIP vs. IAX if the provider does either. 
(we are looking at testing Teliax next)

I have seen posts 
about jitter in IAX, so I am not sure if SIPmight bebetter to use 
right now.

Also, since IAX uses 
the same port for all of the calls, the call separation has to be done higher in 
the OSI stack. I do not know if this is better or worse or 
neither.



Thank You,
Steven 
BerkHolz- MCSA 
- MCSE -Manager of Information SystemsTESCO Group 
CompaniesFax. 248-836-5101www.TESCOGroup.com
Board member 
ofwww.glimasoutheast.org

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[asterisk-users] Iaxy and SendDTMF??

2006-08-18 Thread BerkHolz, Steven
I have an Iaxy that I am using to access our overhead paging system.
It is ext 5480 and required a 1 (office), 2 (Shop), or 3 (all) DTMF tone
after it answers.

If I dial 5480, I hear a tone to let me know that it is ready for the
digit.

I made an extension 5481 that using a macro and sendDTMF to send the
digit.

; exten = 5481,1,Answer()
exten = 5481,1,NoOp(${TIMESTAMP} paging Group 1 Office Page)
exten = 5481,2,DIAL(IAX2/5480,,M(MYDTMF1))
; exten = 5481,2,DIAL(IAX2/5480,,D(w1)) 

[macro-MYDTMF1]
; exten = s,1,SIPDtmfMode(inband)
exten = s,1,Wait(2)
exten = s,2,SendDTMF(1)

The problem is that I never hear any tone from the Paging Unit.
It pages, but there appears to be a 3-4 second delay before the audio
comes out of the speakers.
If I Dial 5480 and then the 1, the audio is immediate.

I did a test to my SIP phone first and I could hear the digit if I set
the SIPDtmfMode(inband).
But I am trying to do this with an Iaxy.

Worst case, I could buy an ATA, but I wouild like to get this working
with the iaxy if possible.

Please advise.

 

Thank You,

Steven BerkHolz
-  MCSA  -  MCSE  -
Manager of Information Systems
TESCO Group Companies
Fax. 248-836-5101
www.TESCOGroup.com

boardmember of
www.glimasoutheast.org


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[asterisk-users] nat and qualify questions

2006-08-01 Thread BerkHolz, Steven



Are there any 
problems with always having nat=yes and qualify=yes?

We just opened up 
our server to be accessible to SIP from the internet. (used to require 
VPN)

I had to set the SIP 
setting for my test softphone to nat=yes and qualify=yes.
This makes 
sense.

Some of these phone 
will never leave our building.
Some of these phone 
will come and go. (laptops)

Is the any negatives 
to just have all phones set to nat=yes and qualify=yes?
If not, why is it 
not the default?



Thank You,
Steven 
BerkHolz- MCSA 
- MCSE -Manager of Information SystemsTESCO Group 
CompaniesFax. 248-836-5101www.TESCOGroup.com
Board member 
ofwww.glimasoutheast.org

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[asterisk-users] IVR with LDAP query for phone number and mobile number??

2006-07-12 Thread BerkHolz, Steven
We still have a lot of users on a legacy PBX, so the Directory app is
not sufficient.
We also have users with mobile phones.

Has anyone made an LDAP lookup that will pull this info from MS Active
Directory?

My thinking is to add this function to my main IVR.
As long as my AD is accurate, it should contain all my info.
Replace the current directory app in my main IVR with this function.
When someone presses 9 in my IVR, do a lookup to AD with all of the
possible number combinations. ex. 222 is aaa aab aac aba abb 
abc, etc.
I am not sure how I would do the desk phone vs. mobile phone number
options.
Submit the accepted number to the dialplan so that 4 local digit
extensions dial local, 4 digit legacy extensions dial out that PRI 
and mobiles dial out to PSTN or GSM gateway.

Anyway, I haven't fully thought it through, but I figured I would ask if
anyone else had done this yet.


-- 
-- 
Steven

http://www.glimasoutheast.org

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[Asterisk-Users] metermaid patch

2006-06-28 Thread BerkHolz, Steven
Olle,

Will the metermaid patch help this issue?:
http://bugs.digium.com/view.php?id=7435

I believe that the fix is in res_features.c , but I do not want to
pursue it if it is already there.

Also, thanks for your hard work on that patch.
Our receptionist will really like the PARKINGEXTEN feature.

Do you know if this patch will end up in 1.4?




-- 
-- 
Steven

http://www.glimasoutheast.org

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[Asterisk-Users] SE Michigan asterisk users group

2006-06-22 Thread BerkHolz, Steven
I am thinking of getting an asterisk user group together for either SE
Michigan or just Metro-Detroit.

How much interest in asterisk in Michigan is there on this list?

I am already on the board of glimasoutheast, with is a group for
technology professionals. (very broad range)
It is a spin-off from Automation Alley, which is SE Michigan's version
of Silicone Valley.

-- 
Steven

http://www.glimasoutheast.org 

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[Asterisk-Users] me, voip.trxtel.com and early media

2006-06-21 Thread BerkHolz, Steven
I was testing using trxtel for outbound toll free because I have an
issue on my PRI where it will not handle early media. (IVRs that 
play as a ringback tone)
There was a bug that was supposed to fix this Q4 of 2005, but I never
saw any relief for it.

voip.trxtel.com has the same issue, so at least I know that I am not
alone.

The number I am testing is 18663402763.
On my cell phone, hitting any digit stops the recording.
On my asterisk system, over PRI or trxtel, none of my DTMF goes through.
If I wait for the timeout, the call gets answered and I can 
talk to an operator.

I am using the latest stable of Libri, Zaptel and asterisk.

If anyone has got a solution to this, please advise.

If not, I suppose I should open a new bugs for this.




-- 
Steven

http://www.glimasoutheast.org
where business and technology meet

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[Asterisk-Users] Backup Question?

2006-06-15 Thread BerkHolz, Steven



This may be slightly 
off topic.

I am using FreePBX, 
and using it's backup feature. 

Here is the question 
part:

I would like to copy 
my backup off the asterisk server.

From your 
experiences, which approach seems more resilient to failure:
Push the backup from 
asterisk to another server using STFP or FTP?
Pull the backups 
from asterisk from another server using SFTP or other?
The 
destinationwould most likely be going to a Windows 
Server.

I also have the 
option of installing Veritas Netbackup Client on the asterisk server, but I 
assume that this would not be good for the PBX's 
performance.


steveb
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[Asterisk-Users] calleridname.agi patch to only overwrite name if it is missing

2006-06-13 Thread BerkHolz, Steven
 
 I edited the calleridname.agi patch to only overwrite the name if it is
missing.
The asteridex option still overwrites the name since it is our master
list for known numbers.

-- 

Steven


calleridname.agi.patch:
--- C:\Documents and Settings\steveb\Desktop\calleridname.agi-orig Tue
Jun 13 14:37:09 2006
+++ C:\Documents and Settings\steveb\Desktop\calleridname.agi Tue Jun 13
14:37:09 2006
@@ -16,6 +16,7 @@

 my $callerid = $input{'calleridnum'};
 my $calleridfull = $input{'callerid'};
+my $calleridname = $input{'calleridname'};

 if($callerid eq ''){
 $callerid=$input{'callerid'};
@@ -31,7 +32,8 @@

 $calleridfull =~ s/[\,\\']+/ /g;

-$AGI-verbose(CALLERID IS: $calleridfull\n);
+$AGI-verbose(CALLERID IS: $calleridfull\n);
+$AGI-verbose(CALLERID Name IS: $calleridname\n);

 if ($callerid =~ /^(\d{3})(\d{3})(\d{4})$/) {
 $npa = $1;
@@ -54,7 +56,7 @@
 #$nxx='892';
 #$station='8019';

-if ($Fonetastic  '0') {
+if (($Fonetastic  '0')  ($calleridname != 'unknown')){
 $AGI-verbose(Ready for Fonetastic.US lookup... \n);
 if ($name = fonetastic_lookup ($npa, $nxx)) {
  $newcallerid = \$name $npa$nxx$station\;
@@ -68,7 +70,7 @@
 $AGI-verbose(Fonetastic.US lookup disabled.);
 }

-if ($AnyWho  '0') {
+if (($AnyWho  '0')  ($calleridname != 'unknown')){
 $AGI-verbose(Ready for AnyWho lookup... \n);
 if ($name = anywho_lookup ($npa, $nxx, $station)) {
 $newcallerid = \$name $npa$nxx$station\;
@@ -82,7 +84,7 @@
 $AGI-verbose(AnyWho lookup disabled.);
 }

-if ($Google  '0') {
+if (($Google  '0')  ($calleridname != 'unknown')){
 $AGI-verbose(Ready for Google lookup... \n);
 if ($name = google_lookup ($npa, $nxx, $station)) {
 $newcallerid = \$name $npa$nxx$station\; 


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[Asterisk-Users] Cell gateway for T-Mobile US??

2006-06-12 Thread BerkHolz, Steven
Most gateways I have found are only sold overseas.
Do these work in the US?

My provider is T-Mobile (using their Blackberries).
They support:
GSM (I am pretty sure)
GPRS
EDGE

We get unlimited Cell to Cell minutes and would like to leverage the
possible savings.

Does anyone know of a product that they have been happy with?

SIP or Analog is fine although SIP (or IAX) is preferred for the
asterisk side.

Thanks.
 
Steven 
 

 

Thank You,

Steven BerkHolz
- MCSA - MCSE -
Manager of Information Systems
TESCO Group Companies
Fax. 248-836-5101
www.TESCOGroup.com

Board member of
www.glimasoutheast.org


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[Asterisk-Users] Re: CallerID name inbound from PRI

2006-06-12 Thread BerkHolz, Steven
XO fixed my caller ID name.
I am using FreePBX and I can include a wait to my custom extensions.

Is there a way to add a wait to the whole PRI?

I assume that if I set immediate to yes, I can then have a s extension
do the wait, but how would it get from the s to the DID extension?
(also, I would rather not answer every call)

Is there a magic spot in Free PBX's configs to add the wait for all
calls on that PRI, or do I need to alter the FreePBX code to add it when
creating the conf. Files?
 

 

Thank You,

Steven BerkHolz
- MCSA - MCSE -
Manager of Information Systems
TESCO Group Companies
Fax. 248-836-5101
www.TESCOGroup.com

Board member of
www.glimasoutheast.org




Steven [EMAIL PROTECTED] wrote in message
news:[EMAIL PROTECTED]
 Thanks for the info.
 
 I went to add the Wait(2), but am unsure where to do it.
 My context is from-pstn.
 
 My [from-pstn] is:
 [from-pstn]
 exten = s,1,NoOp(${TIMESTAMP} PRI call in)   ;I tried adding this
to see if s is used, but lothing was logged.
 include = from-pstn-custom ; create this context
in extensions_custom.conf to include customizations
 include = ext-did
 exten = fax,1,Goto(ext-fax,in_fax,1)
 
 My from-pstn-custom is non-existent and my ext-did is just an
include for ext-local, which is my inside extensions.
 
 If I understand you correctly, I need the wait before I pick up the
line.
 If I change the span to immediate=yes, I can use the s extension,
but It would also answer the line early.
 
 I am drawing a blank where to put the wait.
 
 Please advise.
 
 
 
 
 
 
 -- 
 -- 
 Steven
 
 http://www.glimasoutheast.org
 
 
 
 Alexander Lopez [EMAIL PROTECTED] wrote in message
news:[EMAIL PROTECTED]
 There is nothing you really need 'to do' if your PRI is working
already,
 If you are able to receive and make calls your D-Channel is
functioning
 properly.  In the case of CallerID, some telcos provide this extra
 function via the FACILITY messages instead of the SETUP messages, If
 that is the case, you will get no Name but you will get a number. IT
 simply means that Asterisk answered the call with the SETUP message
but
 was unable to read in the CALLERID Name to pass on to your devices
 because it comes later on in the call via the FACILITY.
 
 Add a Wait(2) before you answer the call for your PRI, see if that
 helps.
 
 
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Steven
 Sent: Monday, April 10, 2006 8:57 AM
 To: asterisk-users@lists.digium.com
 Subject: [Asterisk-Users] callerid name inboune from PRI

 I switched PRI vendors recently, and one of my questions was
 do you provide caller ID name in addition to number?
 ATT Local did not, But XO communications said they did.

 Before I call to complain, is there an setting to turn this
 on in asterisk?
 I want to make sure that I have my side covered before I call XO.

 My current zaptel.conf is:

 context=from-pstn
 switchtype=national
 pridialplan=unknown
 prilocaldialplan=unknown
 priindication = outofband
 signalling=pri_cpe
 usecallerid=yes
 hidecallerid=no
 usecallingpres=yes
 echocancel=yes
 echocancelwhenbridged=no
 group=0
 callgroup=1
 pickupgroup=1
 accountcode=I
 musiconhold=default
 channel = 1-23




 --
 --
 Steven

 http://www.glimasoutheast.org




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[Asterisk-Users] revisit to legacy PBX and CID over PRI

2006-06-08 Thread BerkHolz, Steven

My legacy PBX accepts CID number, but not name.
My old PRI vendor never sent the name, so there was never an issue.

I have wedged asterisk between the Legacy PBX and PSTN.  PSTN - PRI
- asterisk - PRI - Legacy.
Any calls from asterisk (sip and iax extensions) which have callerID
set, will not connect.
The legacy PBX hangs up, but asterisk thinks that it is still ringing.

I have added hidecallerid=yes to zapata.conf and no longer have the
problem.

But, now I have Legacy PBX users complaining about having no caller ID.

I tried this, but it still would not complete the call.
hidecallerid=no ;fix for no answer
restrictcid=yes
usecallingpres=no

I have also tried to make the callerid name null, but asterisk still
tries to send the data.
I have also tried to dumb it down from NI2 to NI1, but asterisk still
tries to send the callerID name in the PRI debug.

Is there a way to send callerid number and not the name?

ref. zapata.conf:

context=panasonic
swichtype=national
pridialplan=unknown
prilocaldialplan=unknown
signalling=pri_net
usecallerid=yes
facilityenable=no
hidecallerid=yes ;fix for no answer
restrictcid=yes
usecallingpres=no
echocancel=no
echocancelwhenbridged=no
group=2
channel = 25-47

Steven

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