RE: [asterisk-users] How to detect long calls

2007-01-16 Thread Cullin J. Wible
You should:

Set(TIMEOUT(absolute)=14400)

When the call is received - this will set the maximum limit of a call and
asterisk will force hang-up when the limit is reached.

14400 seconds = 4 hours, which for our purposes is longer then any call we
expect. Even if you double-it or set it to several days some limit is better
then nothing.

When we found the same problem we had a call that was stuck open for 20
days. The call was stuck in a conference and was sending the on-hold music,
which is what kept it open.

Hope that helps.

Cullin J. Wible

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of yusuf
Sent: Tuesday, January 16, 2007 12:51 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] How to detect long calls

Savoy, Kevin - Williston, ND wrote:
 We have been running an Asterisk box with 1.2.9.1 on it since August 
 in a call center environment. We use the Asterisk box as an IVR and 
 then pass the calls on to a Nortel Option 11C. Today we found in our 
 long distance bill two calls that lasted a VERY long time. One was 58 
 hours and another was 38 DAYS!!!
 
  
 
 Nortel does not show this call being that long. Obviously the person 
 that called in didn't hold the line for 58 days so somehow between 
 Asterisk and MCI the call got stuck open and didn't hang up on the
network.
 
  
 
 My question is two parts, part one, has anyone heard of anything like 
 this where a call doesn't hang up properly and seems stuck in the 
 system. Part two is there anyway to monitor in Asterisk the length of 
 all active calls and then if a call lasts longer then, say one hour, 
 we could send off a text message or warning.
 

Hi ,

similiar thing happend to me.  Try looking at the L() optin in Dial.  I
define a max call time, say few hours, then warn every x seconds, then cut
the call.

--
thanks,
Yusuf

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RE: [asterisk-users] Audiocodes GPL

2007-01-16 Thread Cullin J. Wible
There is nothing in the GPL that prohibits you from selling the software
(RedHat Software). There is also nothing stops a sales person from denying
it.

They must provide a copy of the GPL and they must give you the source code
and related modifications if you ask (not sure if you have). There are other
terms and depending on who you ask, lots of interpretation.

If you truly believe there is a violation (which I doubt) you should contact
the Free Software Foundation - they wrote the license.

Cullin

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Anselm Martin
Hoffmeister
Sent: Tuesday, January 16, 2007 6:48 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Audiocodes GPL

Am Mittwoch, den 17.01.2007, 07:38 +0800 schrieb Leo Ann Boon:
 Andrew Joakimsen wrote:
  I have some Audiocodes units which appear to be running Linux, 
  according to the unit's own System Log
 
  kern.warn Linux version 2.4.21openrg-rmk1 #2 Wed Aug 30 17:05:29 IDT 
  2006
 
 Googling turns up:
 http://www.jungo.com/openrg/openrg.html
 
 OpenRG is a Linux based device platform. So, Audiocodes probably 
 licensed it from Jungo.
 
 Just because the unit runs Linux, doesn't necessarily imply that 
 there's a GPL violation.

Surely not. Linux is intented to be used in proprietary hardware,
applications et cetera.

But, if I am not mistaken, if a device uses any GPL'd software, this must be
clearly stated by the vendor, a copy of the GPL must be handed along with
the device and you have the right to obtain a copy of all open source source
code files involved in the project, for a marginal charge.

Outright denial of the usage of Linux in such a device seems to not comply
with that.

If you intend to pursue this, you could try to find information on
www.gpl-violations.org (and no, this is not an organisation that helps to
violate the GPL ;-)

BR
Anselm

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RE: [asterisk-users] same extension on softphones and hardphones

2006-11-12 Thread Cullin J. Wible
This is not a SIP issue, but a problem with your configuration.

We have all hard phones register/authenticate with their MAC address as the
user/peer name. Soft phones use user id's that correspond to the person. We
then have our dialplan ring the appropriate devices (soft or hard) depending
on which extension was dialed.

Use the  operator in the dial string to ring multiple devices.

Cheers,

Cullin 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jeronimo
Romero
Sent: Sunday, November 12, 2006 6:04 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] same extension on softphones and hardphones

Is this inherently an issue with sip? Is it possible for a sip server to
actually ring two different sip registration from the same account or is
this not possible under any sip enabled pbx?

Thanks again


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Anselm Martin
Hoffmeister
Sent: Sunday, November 12, 2006 4:55 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] same extension on softphones and hardphones

Am Sonntag, den 12.11.2006, 16:29 -0500 schrieb Jeronimo Romero:
 Sorry if you see this message repeated twice. I would like to set up 
 hard phones and softphones with the same extension so that when
anybody
 in the company dials an extension, each user's hardphone and softphone 
 will ring at the same time. I've tried setting this up before, but I 
 noticed that the last sip device to register with the same extension
is
 the only one that rings when the extension is dialed. The sip devices 
 they will be using are Grandstream GXP2000 desktop phones and Xten 
 Eyebeam softphones.  Each user will have one of each. What is the best 
 way to accomplish this?
 
 
 Xten eyebeam  ext 110  \
 \
-- Asterisk 1.2.8 
   /
 GXP2000 phone ext 110  /

One possible solution is to have one sip account for each _device_, not
extension; say sip110h and sip110s for the 110-user.

Then use the dial command in your extensions.conf like

exten = _1XX,1,Dial(SIP/sip${EXTEN}sSIP/sip${EXTEN}h)

This will cause parallel ringing phones. First come first serve.

Hth
Anselm

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RE: [asterisk-users] Increase VoiceMail Messages Recording Gain -AudioCalls are Ok

2006-10-11 Thread Cullin J. Wible
externnotify=/opt/asterisk-1.2.7.1/sbin/vm-audio

vm-audio uses 'sox -e' to determine how much to scale by without clipping
and then
Then 'sox -v' to scale the sound file.

This happens after the email message is sent, but by changing the order of a
few lines in the app_voicemail.c program you can have the externnotify run
before the email message is sent.

Cullin

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Aaron Daniel
Sent: Wednesday, October 11, 2006 12:49 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] Increase VoiceMail Messages Recording Gain
-AudioCalls are Ok

That doesn't always work :)

There's two options... either port the volgain patch from 1.4 to 1.2 (If
anyone wants a copy, we've been using it for months... however it also
converts to mp3 so we'd have to strip that out)... or use 1.4 which includes
the patch.

Let me know if I should post a copy of the older code somewhere.

The 1.4 patch is here:
http://bugs.digium.com/view.php?id=6237

Aaron Daniel
Computer Systems Technician
Sam Houston State University
[EMAIL PROTECTED]
(936) 294-4198

On Tue, 2006-10-10 at 21:18 -0500, Shawn Kelley wrote:
 I had the same problem. 
 Checking voicemail via the phone was perfectly normal but the email 
 attachments were so quiet we had to turn the computer volume all the 
 way up along with the speakers amps just to make the attachment
understandable.
 Then just wait until someone forgets to turn the volume back down and 
 a lovely windows message box pops up. Scares the (pick your word) out 
 of everyone in the office!
 
 After much searching I found the solution:
 In the voicemail.conf file change the order in which the recording 
 formats are specified. Asterisk will email the first format in the list.
 
 My original line: format=wav49|wav|gsm My new line: 
 format=wav|wav49|gsm
 
 NOTE: My understanding is that the wav files are much larger 
 attachments than the wav49 version. However, we haven't noticed much 
 difference, still fairly small attachments. Definitely no problems on 
 a LAN or Broadband connection.
 
 
 
 From: Marco Mouta [mailto:[EMAIL PROTECTED]
 Sent: Tuesday, October 10, 2006 2:18 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: [asterisk-users] Increase VoiceMail Messages Recording Gain - 
 AudioCalls are Ok
 
 Hi all
 
 I'm deploying a  VoiceMailserver with Asterisk behind a legacy pbx, 
 providing Voicemail to email services for Lecagy PBX extensions.
 On busy or unanswered calls, Legacy pbx will dial a specific DID (one 
 per
 extension) to asterisk, and the call is handled by Voicemail application. 
 
 I've several SIP extensions on this Asterisk box, and calls between 
 Asterisk extensions and legacy PBX are just fine, at least no 
 complaining from users, seems good to me:)
 
 The problem is:
 Right now, and i'm referring only to calls directly handled by 
 VoiceMail application, the users get their audio files in email but 
 the audio is very very low.
 I've thought about changing RX gain on PRI interface between legacy 
 pbx and asterisk, but until now no complaining with audio calls.
 
 I'm afraid that changing this parameter to solve voicemail issues will 
 get me in troubles with Voice Calls .
 
 Any advice, or previous similar experience?
 

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RE: [asterisk-users] Understanding NAT Traversal

2006-10-10 Thread Cullin J. Wible
1) The difference between a web browser using port 80 and SIP on port 5060
is as follows:

- HTTP uses TCP, which maintains state and therfore can be tracked in a NAT
table. SIP uses UDP, which is a stateless protocol, which is more difficult
to track. (This by itself isn't a big deal, since UDP+NAT work well
together).

- The source port for a web browser is random, the destination port is 80.
So you have an random-80 request and 80-random response. In SIP you have a
5060-5060 request and a 5060-5060 response. It is very difficult to track
a a many-to-one NAT (technically port address translation (PAT)) when you
can't change the source or destination ports. For those who have ever had
problems NAT'ing GRE/IPSec VPN's this is the same issue.

2) Responses to new port numbers to a NAT'ed host don't work without special
code on the NAT'ing box. Linux has code to support this for Real Audio,
Quake, FTP, and others. Perhaps someone needs to write the
iptables_sip_helper module.

3) The Upnp network device would be the smame as #2, except that UPNP
doesn't do this type of thing so it's totally irrevelant here.

4) STUN Can help with discovering the external address, but this, combined
with a fixed port PAT is what really causes the underlying issues with SIP
NAT traversal. Additionally, due to the X-OR checksums that are done with
STUN it will only work through 1-level of NAT. 1 Levels of NAT will cause
STUN to determine that its IP address has immediately changed and to
re-fresh and re-register as soon as possible (which could easily bring down
your server, as we have seen).

Conclusions:

If you can eliminate 1/2 of the NAT issue (run asterisk or a SIP proxy on a
public address) you will be able to solve all of your issues. This combined
whith a few settings such as responding to the report port (instaed of
5060), etc (asterisk standard NAT settigns) will do all that you need.

After spending lots of time with all of this: If you're running STUN you're
trying too hard.

Cullin J. Wible


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of hugolivude
Sent: Tuesday, October 10, 2006 9:12 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Understanding NAT Traversal

Thanks Moj!  The RTP packet problem makes sense.  Still unclear on some of
the other points:

 I think the biggest problem with SIP is the RTP ports.  The initial 
 SIP request goes out (for example) to port 5060, and FROM port 5060 as
well.
   The response needs to get back to the SIP UA on that port (which 
 would limit the nat router to only be able to deal with ONE internal 
 ua at a time, if they were both using the standard port 5060), which 
 could conceivably happen easily enough.

An Internet browser uses port 80.  I might have two or more behind a NAT
both using port 80.  Isn't that the same thing?

 But in the SIP handshake more ports
 are chosen, typically in the 10,000 to 20,000 range.  The NAT router 
 would then need to be configured to direct that anticipated RTP stream 
 to the proper internal client.  That just doesn't happen :)

Hmmm, that makes sense.

 For various reasons, I'm not too partial to UPnP, but maybe there 
 needs to be a SIP UA that uses UPnP to configure a NAT router for it, 
 when an RTP stream is begun?

Not following this part...

 Now the clincher to all of this is that I'm merely talking about the 
 ip packets transferred and their return addresses.  While I'm not 
 qualified or experienced enough to comment on problems that might 
 arise with the contents of the SIP headers themselves, I suspect 
 that's where the REAL trouble lies with SIP NAT traversal.  The SIP UA 
 needs to put the proper return address in the SIP headers before the 
 lower layers of the OSI model take over.  It can't know its 
 externally-visible ip address unless
 A) the user manually enters it or B) it can ask some outside server 
 what it's perceived address is.

Isn't this what a STUN server does?  Sends an HTTP message to SIP UA so that
the SIP UA can strip out the external IP address of the NAT?

Thanks again,
H
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RE: [asterisk-users] 1.2.10 - g726 Issues

2006-08-16 Thread Cullin J. Wible
Yeah, that's exactly the problem that I am having here (also switched to
g729 and gsm).

However, Teliax has told me that the g726 issue is with the * 1.2.10 release
and as a result not an issue with their service. I'm not entirely convinced,
but since we also use g726 for some of our internal phones we must support
it and if it's broken in 1.2.10 then I won't upgrade.

What version of * are you runing?

Thanks,

Cullin

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Rich Adamson
Sent: Tuesday, August 15, 2006 3:15 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] 1.2.10 - g726 Issues

Cullin J. Wible wrote:
 I have hard that 1.2.10 has issues with voice quality through g726. 
 Can anyone provide any feedback or point me in the right direction 
 about the current status of this problem?

Been using g726 between multiple * systems for some time and the quality has
been very good.

Recently, however, all calls via teliax.com using g726 have had very poor
quality. Switching back to gsm for them cleared up the iax audio nicely. Not
sure if teliax changed something or what, but had been working fine for
several months.

R.

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RE: [asterisk-users] 1.2.10 - g726 Issues

2006-08-16 Thread Cullin J. Wible
Thanks. 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Rich Adamson
Sent: Wednesday, August 16, 2006 11:53 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] 1.2.10 - g726 Issues

I'm running SVN-trunk-r16869M (compiled 2006-04-01) with iax trunks to five
remote systems most of which are v1.2.10. No problems with any of those
trunks using g726.

Teliax is the only system that I've had any issues with using iax and g726.
I've not tried sip to them and don't have any intentions of doing that right
now.

R.

Cullin J. Wible wrote:
 Yeah, that's exactly the problem that I am having here (also switched 
 to
 g729 and gsm).
 
 However, Teliax has told me that the g726 issue is with the * 1.2.10 
 release and as a result not an issue with their service. I'm not 
 entirely convinced, but since we also use g726 for some of our 
 internal phones we must support it and if it's broken in 1.2.10 then I
won't upgrade.
 
 What version of * are you runing?
 
 Thanks,
 
 Cullin
 
 -Original Message-
 
 Cullin J. Wible wrote:
 I have hard that 1.2.10 has issues with voice quality through g726. 
 Can anyone provide any feedback or point me in the right direction 
 about the current status of this problem?
 
 Been using g726 between multiple * systems for some time and the 
 quality has been very good.
 
 Recently, however, all calls via teliax.com using g726 have had very 
 poor quality. Switching back to gsm for them cleared up the iax audio 
 nicely. Not sure if teliax changed something or what, but had been 
 working fine for several months.
 
 R.

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[asterisk-users] 1.2.10 - g726 Issues

2006-08-15 Thread Cullin J. Wible



I have hard that 
1.2.10 has issues with voice quality through g726. Can anyone provide any 
feedback or point me in the right direction about the current status of this 
problem?

Thanks,

Cullin
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RE: [Asterisk-Users] Voicemail volume adjustment

2006-06-28 Thread Cullin J. Wible
Good catch - I hadn't realized that.

You are correct that in app_voicemail.c sendmail is run prior to the
externnotify script.

I see a few options: 1) change the code in app_voicemail.c 2) Use the
externotify script to assemble and send the email messages 3) Run a web
server and include a link to the voicemail message instead of attaching it.

None of them look fun.

Not sure how many * developers read this list, but it would be great of the
run_externnotify(vmu-context, vmu-mailbox); call in
notify_new_message() in app_voicemail.c could be moved to the top of the
function as it is probably the preferred solution.

Cullin J. Wible
Co-Founder  CTO
Email Data Source, Inc.
212-514-8900 x1006


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Adam Robins
Sent: Wednesday, June 28, 2006 8:46 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [Asterisk-Users] Voicemail volume adjustment

This works great, however, when I look at the full log, it says that the
sendmail is executing prior to vm-audio.  Any way to change this? 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Cullin J.
Wible
Sent: Tuesday, June 27, 2006 8:41 PM
To: [EMAIL PROTECTED]; 'Asterisk Users Mailing List - Non-Commercial
Discussion'
Subject: RE: [Asterisk-Users] Voicemail volume adjustment

In voicemail.conf:
externnotify=/opt/asterisk-1.2.7.1/sbin/vm-audio
 
The attached script should increase as much as possible without clipping.

Cheers,

Cullin

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Technical
Support
Sent: Tuesday, June 27, 2006 3:51 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Voicemail volume adjustment

I frequently find voice messages are emailed to users with insufficient
volume - barely audible. I would like to have asterisk run a sox command to
adjust the volume of each message before emailing (perhaps once the message
has been left). 

Has anyone done this?  Care to share the steps?

Thanks,
MD



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RE: [Asterisk-Users] Asterisk 1.2.7.1 with Polycom 501 on SIP - ConfCalling

2006-06-28 Thread Cullin J. Wible
We run them with 1 call per line, but when we first set them up they would
do 8. The problem was switching between calls on a single line. At that
time, however, the phone did not return busy and allowed the calls to stack
up.

This is set in the XML configuration files.

Cullin 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Jerry Jones
Sent: Wednesday, June 28, 2006 10:08 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Asterisk 1.2.7.1 with Polycom 501 on SIP -
ConfCalling

Do you have more than one call per line enabled on the Poly? Is it the phone
or asterisk returning the busy? What does the console say?


On Jun 27, 2006, at 5:29 PM, Mike Staver wrote:

 I have one extension setup for each Polycom 501 I have, and when I try 
 to call out on a conference call, I get all circuits busy for the 
 second call.  I have one sip trunk set up for each DID that I have 
 through our VoIP provider.  Each trunk is capable of having one call 
 placed on it at one time.  So, I'm thinking I need a way to tell 
 Asterisk to have the second call go out on one of the other empty 
 trunks at the time if one exists, which more than likely, it will.  Is 
 this possible?
 --

 -Mike Staver
  [EMAIL PROTECTED]
  [EMAIL PROTECTED] 
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RE: [Asterisk-Users] Remote employees using Polycom 501 lose abilityto receive incoming calls after few minutes.

2006-06-28 Thread Cullin J. Wible
Polycom phones support STUN - that should solve the issue too.

Cullin 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dr. Michael J.
Chudobiak
Sent: Wednesday, June 28, 2006 1:30 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Remote employees using Polycom 501 lose
abilityto receive incoming calls after few minutes.

Von L. wrote:
 plugged in. They work immediately after being plugged in, but they 
 lose the ability shortly thereafter. They can always make outbound 
 calls, but only to real phone numbers, not extensions.
 
 They each have NAT routers, and I have triple checked that they have 
 opened/forwarded the correct ports, basically 5060-3 UDP. Once 
 they


See the NAT Issues section at http://www.voip-info.org/wiki/view/IAX.
(The page is for IAX2, but the NAT issues are relevant for UDP SIP ports
too).

Basically, some NAT routers forget UDP mappings after a VERY short time
(like 30 seconds). Took me a while to figure that out.


- Mike

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RE: [Asterisk-Users] Voicemail volume adjustment

2006-06-28 Thread Cullin J. Wible
Because: usg(2)[EMAIL PROTECTED] causes the app to exit with a non-zero status,

Because: [EMAIL PROTECTED]|g(2) causes asterisk to hard crash.

And trying to use g2 in either case doesn't work either.

Cullin

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dustin Wildes
Sent: Wednesday, June 28, 2006 1:03 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Voicemail volume adjustment

Why use an application like sox - when you can make the voicemail
application do it natively:

exten = s,1,Dial(SIP/100,10)
exten = s,2,Voicemail([EMAIL PROTECTED]|ug(10))

The key is the g(10) parameter:

 From the 'show application voicemail':
 g(#) - Use the specified amount of gain when recording the voicemail
   message. The units are whole-number decibels (dB).



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Technical 
Support
Sent: Tuesday, June 27, 2006 3:51 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Voicemail volume adjustment

I frequently find voice messages are emailed to users with insufficient 
volume - barely audible. I would like to have asterisk run a sox 
command to adjust the volume of each message before emailing (perhaps 
once the message has been left).

Has anyone done this?  Care to share the steps?

Thanks,
MD



  


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RE: [Asterisk-Users] Modifying Voicemail menus?

2006-06-27 Thread Cullin J. Wible
We did it by comment out a number of lines in the code and then re-compiled
just that module.

We also did the same for the company directory.

Other then that I'm not sure if there's much you can do.

Cullin J. Wible
Co-Founder  CTO
Email Data Source, Inc.
212-514-8900 x1006
 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dan Elder
Sent: Tuesday, June 27, 2006 12:52 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Modifying Voicemail menus?

Is there a way to edit the options available in the voicemail menu trees? My
users are complaining that it's too complicated (I know, it's not really
complicated), and I wanted to remove some of the options if this is
possible. So far I havent' found any info on the wiki or searches, not that
it isn't out there.. I just cant' seem to find it.. Any pointers?

Thanks

Dan

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RE: [Asterisk-Users] Voicemail volume adjustment

2006-06-27 Thread Cullin J. Wible
In voicemail.conf:
externnotify=/opt/asterisk-1.2.7.1/sbin/vm-audio
 
The attached script should increase as much as possible without clipping.

Cheers,

Cullin

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Technical
Support
Sent: Tuesday, June 27, 2006 3:51 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Voicemail volume adjustment

I frequently find voice messages are emailed to users with insufficient
volume - barely audible. I would like to have asterisk run a sox command to
adjust the volume of each message before emailing (perhaps once the message
has been left). 

Has anyone done this?  Care to share the steps?

Thanks,
MD



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vm-audio
Description: Binary data
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RE: [Asterisk-Users] best hardphone for Asterisk?

2006-06-26 Thread Cullin J. Wible
We've used a number of the polycom 301 and 501 phones in our office.

We have also deployed a dozen of the Linksys SPA-1001 single-line FXS
adapters using G726, SIP, NAT and STUN. They are extremely reliable and easy
to deploy - $60-$70 US each.

We tested a number of IAX hard phones and didn't find anything that was
reliable and/or suitable for our corporate setting. We really wanted to run
IAX for remote users, but eventually decided that SIP/STUN was easier to
support.

We also tested the IAXy device and found that it's inability to use DNS
resolution, only be configured on Linux, and only run ulaw/alaw made and
that it cost more then the SPA-1001, which can use DNS, G726/G729 and has
web-based configuration for less money the more attractive option.

We also tested the IAX hard phone made by AT-COM only to find that a number
of features such as call transfer do not work.

For home/remote users: setup STUN, and use a SPA-1001. For a corporate
setting I highly recommend the Polycom phones.

Cheers,

Cullin J. Wible
Co-Founder  CTO
Email Data Source, Inc.
212-514-8900 x1006
 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Doug Crompton
Sent: Monday, June 26, 2006 11:49 PM
To: Iain Barker
Cc: asterisk-users@lists.digium.com
Subject: RE: [Asterisk-Users] best hardphone for Asterisk?

Iain,

 Thanks for the repsonse but you are kidding me right? From what I can see
if I bought this phone and two remotes my outlay would be close to $800 US.
This is NOT a home device unless you have nothing better to do with your
money!

You can buy a lot of single line wireless phones and FXS devices for that
amount!

Doug

On Mon, 26 Jun 2006, Iain Barker wrote:

 Doug,

 What you are describing sounds like the Aastra 480-CT, a base 
 Ethernet/SIP screenphone supporting multiple wireless handsets [but as 
 this is a non-commercial list I won't go into more detail here, google 
 for the above model number if you're interested in more info.]

 - Iain

 ---
 Message: 4
 Date: Mon, 26 Jun 2006 00:08:48 -0400 (EDT)
 From: Doug Crompton [EMAIL PROTECTED]
 Subject: RE: [Asterisk-Users] best hardphone for Asterisk?
 To: Asterisk Users Mailing List - Non-Commercial Discussion
   asterisk-users@lists.digium.com
 Message-ID:
   [EMAIL PROTECTED]
 Content-Type: TEXT/PLAIN; charset=US-ASCII

 Still awfully pricey for home use and the styling is not there for a 
 bedroom or many other areas of a modern home. What we need is a 
 wireless sip phone modeled like the panasonic or uniden which allow 
 multiple extension off of one base. The base would connect to the 
 internet. The other problem is many of these phones require power, so 
 even if you have backup for your central system the phone still needs 
 to be on it. Power over ethernet would help.

 Doug



Those that sacrifice essential liberty to obtain a little temporary safety
deserve neither liberty nor safety.  -- Ben Franklin (1759)


*  Doug Crompton   *
*  Richboro, PA 18954  *
*  215-431-6307*
*  *
* [EMAIL PROTECTED]*
* http://www.crompton.com  *



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RE: [Asterisk-Users] Question about ring groups and ext. busy in call

2006-06-26 Thread Cullin J. Wible



There is a difference between call waiting (a single line 
with multiple call instances) and a multi-line phone.

We use a Polycom phone that has 3 lines with a single call 
instance per line. The configuration is set so that once a line has a single 
call it will return busy.

Therefore, we have use the local channels to acheive the 
functionality that you are looking for as outlined below. It results in a number 
of macro's being run in parallel, but as long as you have enough horse power it 
shouldn't be a problem.

Hope that helps.



Cullin J. 
Wible
Co-Founder  
CTO
Email Data Source, 
Inc.
212-514-8900 
x1006




exten = 
all,1,Dial(local/SIP-0004f2026a53local/SIP-0004f2035e5f)

exten = 
SIP-0004f2026a53,1,Macro(exten-chain,SIP/0004f2026a53-1,SIP/0004f2026a53-2,SIP/0004f2026a53-3)
exten = 
SIP-0004f2035e5f,1,Macro(exten-chain,SIP/0004f2035e5f-1,SIP/0004f2035e5f-2,SIP/0004f2035e5f-3)

;; Ring a chain of two devices (no 
voicemail):; ${ARG1} - Device(s) to ring; 
${ARG2} - Device(s) to ring (when busy); ${ARG3} - Device(s) to 
ring (when busy);[macro-exten-chain]exten = 
s,1,Playtones(ring)exten = s,2,Dial(${ARG1}, 30, 
r) 
; do the callexten = 
s,3,Goto(207) 
; error, busy

exten = s,103,GotoIf($[ "${ARG2}" != "" ]?104:207); try 
the 2nd deviceexten = s,104,Dial(${ARG2}, 30, 
r) 
; do the callexten = 
s,105,Playtones(busy) 
; play busyexten = 
s,106,Busy() 
; mark busy

exten = s,205,GotoIf($[ "${ARG3}" != "" ]?206:207); try 
the 3rd deviceexten = s,206,Dial(${ARG3}, 30, 
jr) 
; do the callexten = 
s,207,Playtones(busy) 
; play busyexten = 
s,208,Busy() 
; mark busy

exten = i,1,Playtones(busy)exten = 
i,2,Busy()

exten = t,1,Playtones(busy)exten = 
t,2,Busy()


From: [EMAIL PROTECTED] 
[mailto:[EMAIL PROTECTED] On Behalf Of Chris 
SuttonSent: Monday, June 26, 2006 11:15 PMTo: 
asterisk-users@lists.digium.comSubject: [Asterisk-Users] Question 
about ring groups and ext. busy in call


I have a ring group set up with 3 
extensions well use 14, 15 and 16.

When a call comes in, it rings all 
three extensions. If one particular extension already is on the phone, it 
completely skips that phone and only rings the other 2. Example to 
explanation sake is:

Call comes in, ext. 14 is already in 
the middle of a call, 15 and 16 will ring normally, but 14 does not have any 
indication that another call came in.

What Im trying to accomplish 
is:

I would like the ring group to 
always ring all 3 phones, even if one is on the phone. Similar to call 
waiting I guess on the multi-line phones, it could ring line 2 or 3 or which 
ever line is available if that phone is already in 
progress.

This is necessary because some times 
there is only 1 person in the office and may not always be able to hear the 
other phones ringing 

Call pick up is not what Im looking 
for.. (mainly because again, the person may not hear/know the other phones are 
ringing).

Thank you for any 
help!

Chris

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RE: [Asterisk-Users] Looking for SIP provider with minimal call setuptime

2006-06-19 Thread Cullin J. Wible
Use Teliax - http://www.teliax.com/

Cullin J. Wible
Co-Founder  CTO
Email Data Source, Inc.
212-514-8900 x1006
  

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of  Arnaud 
Sent: Monday, June 19, 2006 7:48 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] Looking for SIP provider with minimal call
setuptime

I am looking for a PSTN-SIP provider with minimal call setup time. That is

When a POTS phone calls my SIP number, RTP traffic between the SIP provider
and my SIP phone should start flowing ASAP. SIP client uses auto-answer.

I tried IPKall that resulted in intermittent total failure. With Broadvoice
plan at $9.99 call setup time is about 7 seconds.

We have a fast IP network here , so I am quite sure that the limiting factor
is the SIP provider, not bandwidth or RTT. BTW RTT to broadvoice proxy was
20ms.

US west coast number prefferred. If _you_ are a provider, please contact me
off list.

thanks - Arnaud
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RE: [Asterisk-Users] A2Billing

2005-11-09 Thread Cullin J. Wible
Not that this is an ideal situation, but can you wrap the php code in a
shell script and trap the HUP signal?

Just a thought.

Cullin 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Areski K
Sent: Wednesday, November 09, 2005 1:20 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] A2Billing

Well what is happening is that Asterisk is sending a SIGHUP signal to
the AGI script.
I guess this feature was always implemented in Asterisk but wasn't
working before
and has been corrected with the pthread_sigmask(SIG_UNBLOCK (see
res_agi.c)...

PHP CLI/CGI doesn't normally include the pcntl module for signal
handler so the SIGHUP
is killing the AGI process, snifff ;(

So what the solution for those that want to use the cvs or start to
enjoy 1.2.0-rc1, well
there 2 solutions :

1# Remove the kill(pid,SIGHUP) in res_agi :D Kidding, some would like
to kill me for saying smth like that.

2# install php-pcntl according to your php version (PHP 5 have it already)
- u can download from here
http://sourceforge.net/project/showfiles.php?group_id=112092
and then add this at the beginning of a2billing.php (after
#!/usr/bin/php -q  ?php...  )
declare(ticks = 1);
if (function_exists('pcntl_signal')) {
   pcntl_signal(SIGHUP,  SIG_IGN);
}

This will ignore the signal SIGHUP.


Anyway, I will release tonight or tomorrow (if I am lazy) so you can
catch this changes from the packages.


Don't bill too high  save the killed process,
/Areski
http://areski.net/a2billing/


On 11/9/05, Administrator TOOTAI [EMAIL PROTECTED] wrote:
 John Fraser a écrit :

 Hi all,
 
 I am having an issue with individual access vs simultaneous access.
 If I set a card for individual access, make a call with that card the
counter
 goes to 1.  If the call complets normally shouldnt the counter reset to
0?
 Second call tells me that card is already in use.
 
 
 If you're using CVS/1.2, A2Billing is broken and don't recognize hangup.
 It's ok with 1.0 branch. Other solution is not to hangup and let
 A2Billing do the stuff ;-)

 [...]

 --
 Daniel
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RE: [Asterisk-Users] sill looking for a provider

2005-11-05 Thread Cullin J. Wible
We have been using Teliax (www.teliax.com) for a while now and have 3
accounts with them (one for each of our asterisk servers). They've had their
ups and downs but have been working to improve their support and now we are
now able to speak with someone during their business hours (8-5PM MST). 

There was recently an issue with a high-latency link between our backbone
and their backbone providers. We called them about it to find out that they
had already escalated the issue with the backbone carrier and the issue was
resolved. The long and short of it is that when we have had issues (which
are few and far between) they have been quickly resolved.

There is no question in my mind that a growing industry and growing
companies are going to face customer service issues. It's bad for us now,
but I think it's a good sign for the open source VoIP community. I think
patience is key.

Originally we looked at a number of carriers, based on the following
requirements:

1) Be located in the US.
2) Have a customer support phone number and answer the phone.
3) Accept major credit cards and automatically bill my account (no need to
recharge via pay-pal).
4) Allow for business/corporate usage.
5) Support IAX and g726/g729 codec's
6) Support Set Caller ID
7) Support multiple-inbound DID's

We didn't care about call forwarding, voicemail, 3-way calling or any of the
other features that must residential carriers tout as features. I wish I had
done my research a but more formally, but the answer after about a week of
research and test accounts was to use Teliax.

Hope that helps.

Cullin J. Wible
President  CEO
Algorim Technologies, LLC
212-535-3238 x102
[EMAIL PROTECTED]
 
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Piotr A.
Sygula
Sent: Friday, November 04, 2005 6:44 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] sill looking for a provider

That concept is not bad; except when the CEO from the same company as the
tech that calls all the time happens to call you from what appears to be the
same caller id, and the CEO ends up hearing rap or hard rock...


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Paul
Sent: Friday, November 04, 2005 5:32 PM
To: [EMAIL PROTECTED]; Asterisk Users Mailing List - Non-Commercial
Discussion
Subject: Re: [Asterisk-Users] sill looking for a provider

Jason Brashear wrote:

 Is there a provider that has good support and answers the phone? (=

 I need to get lines for my Asterisk server and want to move from 
 broadvoice.com.

 So far I haven't been able to get anyone on the phone.

 Too funny...

I was able to get them on the phone today but it means waiting on hold a 
very very long time.

Maybe I should look for a provider that uses good quality comedy instead 
of music on hold?

Even better we could add a feature to asterisk where you set your 
preference. Press 1 for rock, 2 for rap, etc. and the system uses your 
caller ID to remember that for subsequent calls.

The latest acronym is the industry is HOIP. That stands for hold over 
IP. Rumors are that it will be patented in the US soon.

You've been a great audience. Thank you very much.


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RE: [Asterisk-Users] RE: [Asterisk-biz] Asterisk as a Voice ConferenceServer

2005-11-02 Thread Cullin J. Wible
We used to run a conference server on a PII 400Mhz with 512MB of RAM. We had
2 separate conference rooms with 15 users each (30 simultaneous) calls with
no problem.

We have since upgraded it to a P4 2.0Ghz with 1GB of RAM (just because it
was getting old) and it still works just fine with even higher call volumes.

No degradation of quality either that we can see.

Cullin 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Kanuri, Seshu
(Company IT)
Sent: Wednesday, November 02, 2005 2:51 PM
To: Iain Barker
Cc: Asterisk-Users@lists.digium.com
Subject: [Asterisk-Users] RE: [Asterisk-biz] Asterisk as a Voice
ConferenceServer

Iain Barker Wrote:
-
Our experience with over 10 or more participants 
in a single Asterisk conference was that quality 
degraded quite rapidly.
 
Is this really true as there were many in this list 
who had confirmed that they have used the conference 
bridge for a lot more connections than what you have
Suggested as the upper limit.

Logically the conference bridge should work at the 
same capacity as the number of calls Asterisk can 
handle in a given configuration.

Though your solution looks impressive and probably is
the best for upto 30 simultaneous calls, I am more
interested in knowing what it takes for Asterisk to be 
able to handle the 100 channels I need to run 
Simultaneously.

Seshu Kanuri



-Original Message-
From: Iain Barker [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, November 02, 2005 1:41 PM
To: Kanuri, Seshu (Company IT)
Subject: Re: [Asterisk-biz] Asterisk as a Voice Conference Server

Seshu,

Our experience with over 10 or more participants in a single Asterisk
conference was that quality degraded quite rapidly.

The solution was a dedicated hardware bridge for conference mixing

http://www.aastra.com/enterpriseip/pro_238.asp



Kanuri, Seshu (Company IT) wrote:

I am working on a bid for a New York State requirement where we need to

provide access to 100 Simulataneous Investors to get into a conference 
with the Pension Funds Officer for discussions.

As you might have guessed it, I am presenting an Asterisk enabled 
Conference solution.

One of the Bid requirement is to provide three verifiable references 
who have implemented a similar voice conference solution for more or 
less 100 simultaneous calls, with a possible recording of the entire
call.

If anyone has implemented this on a commercial scale, I am looking for 
referrals at this time, and a possible co-operation in future.

I would appreciate if you can send me your name, contact Info, company 
name and a one para description of the solution and the name/type of 
client whom/where this solution is running at this time.

A couple of minutes of your time is needed when the guys at Albany may 
like to speak to you for a confirmation that Asterisk is real and it 
can do the 100 people conference, what they are looking for.

  


I do thousands of conferences a day using asterisk as the backend, most
are in the 5-50 user range, but many are in the 150+ range. (but, I use
app_conference, not app_meetme for them).

I can give you my contact information off-list if you want it.

-SteveK


NOTICE: If received in error, please destroy and notify sender.  Sender does
not waive confidentiality or privilege, and use is prohibited.
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RE: [Asterisk-Users] Voicemail -- newbie question

2005-08-06 Thread Cullin J. Wible
 
1) Create the following in your dialplan:
exten = 100,1,VoiceMailMain()

2) Set their password to 1234. They can change it in the voicemail menu.

3) See: Getting MWI on Polycom Phones to work with Asterisk
http://www.voip-info.org/wiki-Getting+MWI+on+Polycom+Phones+to+work+with+Ast
erisk
I don't know about Firefly.

Cullin

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Rudolf
Ladyzhenskii
Sent: Saturday, August 06, 2005 7:50 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] Voicemail -- newbie question

Hi, all

I am trying to set up voicemail. I've done it to the point where I can leave

messages.
How do I retrieve them?
Actually I have few questions:
1. I want voice mail to be available at certain extension, say 100. How do I

set it up so all users can call this number and get to their respective 
mailboxes.
2. How do I let users to create their own voicemail passwords from the 
phone?
3. How do I tell users that they have message? I use Polycom SP300 phones 
and FireFly IAX phones. I can do it via e-mails, but prefer visual 
indication on the phone.

I have looked at wiki, but did not find answers to all questions. Is there a

voicemail setup for dummies type of resource? Any help is appreciated.

Thanks,
Rudolf 

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RE: [Asterisk-Users] Polycom Phones

2005-08-06 Thread Cullin J. Wible
A few comments:

1) We are using quite a few SoundPoint 300 and 501's with no problem. 

2) Your intermittent ring issues sounds like what we saw when we tested the
phones through NAT (which doesn't really work at all despite what the
documentation says).

3) We also upgraded to the latest boot rom and firmware before testing. See:
http://www.freedomphones.net/polycom/files/

We also set the call count for each line to 1 so that once it has a call
going it is marked as busy causing asterisk to use the second call instance.
We have a macro that tries all of the call instances for a given phone in
order (the devices are marked MAC-1, MAC-2, etc). That way calls only ring
line 1, then line 2, then line 3, etc.

Try that and then see what happens.

Cullin


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tom Hayden
Sent: Friday, August 05, 2005 7:01 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Polycom Phones

Uhmm. Well, he may just be using the typical asterisk configuration of
just editing the .conf files rather than using AMP or [EMAIL PROTECTED] 
For the first issue, that kind of sounds like a problem with the
polycom configuration. I don't have my pdf of the polycom config in it
with me right now, but I'll bet there is a setting you can toggle to
fix that on the boot server files (or maybe even on the phones
config).  What version are you using?

Second, it sounds like you may be having problems with SIP or NAT or
registration somehow. I'm curious to see the CLI output on that before
I could diagnose it.

Hope you like the Polycoms! I love them! I suggest you check out the
wiki page on them - it's EXTREMELY helpful at getting things setup
correctly with all the great features they built into those phones.

--
Tom Polycom Fanboy Hayden
Astoria Telecom, LLC
www.astoriatelecom.net

On 8/5/05, Ariel Batista [EMAIL PROTECTED] wrote:
 Chris Gamble wrote:
  Just got in a bunch of polycom phones for use on my shiny new
  asterisk box, but found 2 small issues I was wandering if someone
  could help me with.
 
 Are you using AMP or Asterisk @ Home?
 
  First, though the phones support 2 call appearances, if I am on a
  call, the second call does not ring through -- it goes to voicemail
  instead of letting me put the first on hold to talk to the second. Is
  there a way to fix this?
 
 If you are then you need to turn call waiting on * 70
 
  The second is: a lot of my phones will not ring for internal
  extensions. They show up on the screen as a call ringing in, but the
  phone itself wont ring. About 50% however do ring. What could cause
  this?
 
 Are the phone registered correctly? What are the settings you have on
them.
 
  As usual, thank you all for your kind  support in getting this far!
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-- 
Tom
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RE: [Asterisk-Users] call transfer

2005-08-01 Thread Cullin J. Wible
You must use the 't' 'T' options in the Dial() command when placing calls to
and from the device.

We had extensions that were combinations of SIP and IAX devices and didn't
want/need this behavior on all of our devices so we setup our extensions
with something as follows:

Exten = 1000,1,Dial(Local/IAX-1000/[EMAIL PROTECTED]Local/SIP-1000/[EMAIL 
PROTECTED], 60,
r)

[devices]
Exten = SIP-1000,1,Dial(SIP-XYZ, 60, tr)
Exten = IAX-1000,1,Dial(IAX-ABC, 60, r)


That will ring both devices using different dial statements for each.

Cullin

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Monday, August 01, 2005 2:07 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] call transfer



Hi!

I have searched answer how can I transfer calls with asterisk,with no
result.
Can you advice me and show some example file how can I use SIP phone to
transfer calls by hitting # and get the Transfer prompt and enter an
extension I want to transfer to?

Thanks for your answers




This mail sent through L-secure: http://www.l-secure.net/

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RE: [Asterisk-Users] Voicemail envelope time is 4 hours ahead

2005-08-01 Thread Cullin J. Wible
I had the same problem in 1.0.9. We fixed it by moving the [zonemessages]
section above the [general] section so that it gets processed first.

Cullin

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Frank
Tarczynski
Sent: Monday, August 01, 2005 6:53 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Voicemail envelope time is 4 hours ahead

I'm running a recent CVS build under Solaris 10.

In the shell than I'm running the Asterisk console I have TZ=US/Eastern 
and in my voicemail.conf I have tz=eastern and 
eastern=America/New_York|'vm-received' Q 'digits/at' IMp.

The voicemail envelope information seems to be exactly 4 hours ahead.

No matter what I try I can't seem to find the cause.

Any ideas?

Frank


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RE: [Asterisk-Users] Polycom digitmap question

2005-07-26 Thread Cullin J. Wible
It is my understanding that the purpose digitmap is to determine when the
phone should transmit the digits entered to the server. I do not believe
that it has any method for changing the dialstring.

However, you could place the Polycom phones in their own context which would
perform this mangling for you.

Cullin

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Eric Wieling
aka ManxPower
Sent: Tuesday, July 26, 2005 4:48 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Polycom digitmap question

[EMAIL PROTECTED] wrote:
 via google, I found the reference regarding digit maps for the Polycom 
 phones:
 http://lists.digium.com/pipermail/asterisk-users/2005-January/082884.html
 
 But I don't see any instruction for prepending digits to the number 
 dialed.  Does anyone know how to prepend a digit to the number dialed 
 (from the Polycom side, not Asterisk)? I can do this pretty easily on a 
 Sipura. i.e. Say I want to add the digit 9 to what the user dials 
 1xx, the Polycom should actually send 91xx to Asterisk.

I've never seen this option in the Polycom Admin Guide (which doesn't 
say much about the digitmap and refers you to the MGCP RFC digitmap 
handling.

--Eric
-- 
Eric Wieling * BTEL Consulting * 504-210-3699 x2120
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RE: [Asterisk-Users] Generate ring while waiting for SIP connection toinitiate

2005-07-26 Thread Cullin J. Wible
Use the r option in the Dial() command.

Cullin 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Nick
Kartsioukas
Sent: Tuesday, July 26, 2005 4:57 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Generate ring while waiting for SIP connection
toinitiate

We're passing PSTN traffic on to a SIP proxy.  The SIP phone customers
have voicemail that will answer if their phone isn't picked up in a
certain amount of time.  However, if their phone is not on the network,
a caller will get nothing but dead air as Asterisk keeps attempting to
initiate the SIP connection.  Is there a way to generate a ringtone for
the caller while Asterisk is trying to make the SIP connection?

-- 
Nick Kartsioukas
Sky Way Networks, LLC
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RE: [Asterisk-Users] Automatic setup of calls between two externallines

2005-07-26 Thread Cullin J. Wible
I think you could accomplish this with EAGI or the manager interface. You
should also read:
http://www.voip-info.org/tiki-index.php?page=Asterisk+auto-dial+out 

On a side note, we spent lots of time when we setup our Asterisk system
dealing with the answer detection for PSTN calls. We use Teliax for VoIP
traffic as well as a 4-port Digium FXO card. We have come to understand that
POTS lines can not accurately handle answer detection and that some of the
800 numbers (e.g. American Airlines, Staples, etc.) also pose problems even
for all-digital services (including T1 carriers).

We have had the most success placing PSTN calls if we Answer() the call
first and then Dial() the PSTN telephone number. This also allows VoIP users
to accurately hear telco messages (such as this number is not in service)
that happen before the channel is answered.

After weeks of debugging and testing I think that accurate answer detection
on the PSTN will be the most complicated part of what you are attempting to
do. Granted if you are calling a limited set of numbers you can probably
test it and see how it works but I would proceed with caution.

And just remember that this has nothing to do with Asterisk it is an
unfortunate part of the PSTN.

The better solution would be to call user 1 and play a repeated prompt
saying Press # to initiate your connection. Then on DTMF# you would
initiate the second call. It's not elegant but it's bullet proof.

Hope that helps,

Cullin


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Billy Dunn
Sent: Tuesday, July 26, 2005 6:18 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Automatic setup of calls between two
externallines

Rob Scott wrote:

Is it possible to automatically set up a call between two external
lines?
I would like Asterisk is call a cellphone number, wait for it to answer,
and then call another cellphone, when that answers connect the two
together.
I assume it is possible but can someone point me how to do it.

Thanks.
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I think this is possible, but the conversation will look like this:

1st cell phone -- asterisk -- 2nd cell phone



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RE: [Asterisk-Users] mpg123 - two processes

2005-07-26 Thread Cullin J. Wible
I always have two as well - not sure why though. 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Billy Dunn
Sent: Tuesday, July 26, 2005 6:25 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] mpg123 - two processes

Does everyone have two processes running for mpg123?  I always have them 
when I'm running an idle Asterisk box.  No calls going in or out and 
nothing off hook.  Is this normal?  Thanks!

5008 ?S  0:00 mpg123 -q -s --mono -r 8000 -b 2048 -f 4096 
fpm-calm-ri
5015 ?S  0:00 /usr/sbin/asterisk
5061 ?S  0:00 mpg123 -q -s --mono -r 8000 -b 2048 -f 4096 
fpm-calm-ri

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[Asterisk-Users] RE: Voicemail Send Message (Options 3, 5) Patch

2005-07-25 Thread Cullin J. Wible






From: Cullin J. Wible 
[mailto:[EMAIL PROTECTED] Sent: Monday, July 25, 2005 3:36 
PMTo: 'Asterisk Users Mailing List - Non-Commercial Discussion'; 
'asterisk-dev@lists.digium.com'Cc: 'David Rule'Subject: 
Voicemail Send Message (Options 3, 5) Patch

We run Asterisk 
1.0.9 with multiple voicemail contexts and realized that there was a bug in the 
Voicemail Send Message feature that allows you to send a message to another 
user. We have fixed the bug with a patch and thought that other people might 
want to see it.

The problem is that 
the context was being left off of the destination extension when you entered a 
voicemail message to forward to.

I hope this 
helps.

Cullin
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RE: [Asterisk-Users] Call forwarding

2005-07-25 Thread Cullin J. Wible
1) You could use asterisk realtime and a mysql database.

2) You could use an asterisk database and allow users to set call forwarding
by calling an extension.

3) You could write some scripts to use an external database (what we did)
and either allow users to update their forwarding options via a web page or
telephone.

I have attached some simple shell AGI-scripts and parts of our dial-plan so
you can see how it all works. We authenticate against the mysql voicemail
database and then our standard extension macro checks the database, possibly
adding another channel to the dial command.

I hope this helps.

Cullin

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Adrian A
Sent: Monday, July 25, 2005 4:15 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] Call forwarding

Is there an easy way to allow the users to go to a webpage or dial an
extension and enter a phone number that their extension can be
forwarded to?
I'm using SER+Asterisk so doing this in sip.conf for example would not
work since all users are registered to SER.  Currently in
extensions.conf I have:
exten = s,2,Dial(SIP/[EMAIL PROTECTED],20)
Is there a way to check that the user at ${ARG1} has setup forwarding
and retrieve the forwarding destination?
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extensions-vmauth.conf
Description: Binary data


forward-get.agi
Description: Binary data


forward-set.agi
Description: Binary data


voicemail-auth.agi
Description: Binary data


extensions.conf
Description: Binary data


extensions-forward.conf
Description: Binary data
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RE: [Asterisk-Users] Unable to call certain 800 numbers through Teliax

2005-07-18 Thread Cullin J. Wible
After digging into this further, it appears that removing the r from the
Dial plan doesn't fix the problem. While removing the r option allows you
to hear the answered message at the remote end Asterisk does not consider
the call to be answered so the extension will move onto the next priority
when the Dial timeout is reached.

I have reproduced this problem now directly with a Zap channel and a FXO
POTS device. So I think this is probably a but with the answer detection in
the Zap channel device driver.

Does anyone have any thoughts before I report this as a bug?

Cullin 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Cullin J.
Wible
Sent: Thursday, July 14, 2005 11:58 AM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Cc: 'David Rule'
Subject: RE: [Asterisk-Users] Unable to call certain 800 numbers through
Teliax

After all of your feedback and a discussion at Teliax we have fixed this
issues.

It appears that when dialing a PSTN number, using the 'r' option is really
unnecessary.

Furthermore, some IAX clients and older phones (e.g. Cisco 20 VIP) require
us to Answer() the call before dialing the PSTN network or Teliax.

For more information, see the thread on Teliax at
http://www.teliax.com/forum/viewtopic.php?p=544#544.

Thanks for all the help!

Cullin

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Wednesday, July 13, 2005 12:38 PM
To: asterisk-users@lists.digium.com
Cc: asterisk-users@lists.digium.com; [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Unable to call certain 800 numbers through
Teliax

   We are unable to call certain 800 numbers through Teliax but I 
thought 
   I would post this here and see if anyone else had the same problem 
   with either Teliax or other carriers.
  
   The 800 numbers causing problems pick-up the call right away and are 

   in the US - American Airlines (8004337300) and Staples 
(800-378-2753) 
   - we can call many other 800 numbers just fine.
  
  My users have reported the same problem with AA, we also use Teliax. I 

  coul care less about Staples but American Airlines is the airline that 

  serves this destination, so it is important to us.
 
 I'm not the OP, but I tested both the AA and Staples numbers again this 
 morning via teliax. Still working just fine here (C7960, cvs-head from 
 last night).
 
 So, if its not working for both of you, the problem must be:
  - already fixed in asterisk head, or,
  - the iax2 call termination equipment (not necessarily asterisk) used
by teliax to complete your calls is different from my calls.
 

We use teliax and I had a similar problem with UPS. I can currently call 
Staples and AA fine.

The problem was with numbers that did not generate a ring tone before 
answering. I solved this problem by changing my Dial command for outbound. 
I had the 'r' option in there before, so essentially the number would just 
keep ringing to the user, while on the other end it had actually answered.

If this is not your problem, please specify in more detail the behavior 
you are seeing. What is the output on the asterisk console when one of 
these calls is made? What version of Asterisk are you using?

-Ron
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RE: [Asterisk-Users] Unable to call certain 800 numbers through Teliax

2005-07-14 Thread Cullin J. Wible
After all of your feedback and a discussion at Teliax we have fixed this
issues.

It appears that when dialing a PSTN number, using the 'r' option is really
unnecessary.

Furthermore, some IAX clients and older phones (e.g. Cisco 20 VIP) require
us to Answer() the call before dialing the PSTN network or Teliax.

For more information, see the thread on Teliax at
http://www.teliax.com/forum/viewtopic.php?p=544#544.

Thanks for all the help!

Cullin

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Wednesday, July 13, 2005 12:38 PM
To: asterisk-users@lists.digium.com
Cc: asterisk-users@lists.digium.com; [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Unable to call certain 800 numbers through
Teliax

   We are unable to call certain 800 numbers through Teliax but I 
thought 
   I would post this here and see if anyone else had the same problem 
   with either Teliax or other carriers.
  
   The 800 numbers causing problems pick-up the call right away and are 

   in the US - American Airlines (8004337300) and Staples 
(800-378-2753) 
   - we can call many other 800 numbers just fine.
  
  My users have reported the same problem with AA, we also use Teliax. I 

  coul care less about Staples but American Airlines is the airline that 

  serves this destination, so it is important to us.
 
 I'm not the OP, but I tested both the AA and Staples numbers again this 
 morning via teliax. Still working just fine here (C7960, cvs-head from 
 last night).
 
 So, if its not working for both of you, the problem must be:
  - already fixed in asterisk head, or,
  - the iax2 call termination equipment (not necessarily asterisk) used
by teliax to complete your calls is different from my calls.
 

We use teliax and I had a similar problem with UPS. I can currently call 
Staples and AA fine.

The problem was with numbers that did not generate a ring tone before 
answering. I solved this problem by changing my Dial command for outbound. 
I had the 'r' option in there before, so essentially the number would just 
keep ringing to the user, while on the other end it had actually answered.

If this is not your problem, please specify in more detail the behavior 
you are seeing. What is the output on the asterisk console when one of 
these calls is made? What version of Asterisk are you using?

-Ron
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RE: [Asterisk-Users] extension mobility and CDR logging questions

2005-07-13 Thread Cullin J. Wible
While I have never done this, it appears that you could use the agents.conf
to allow people to login to an extension and have calls forwarded to their
current phone. The dialplan would then reference the Agent/XXX rather then
the device they are working at.

Hope that points you in the right direction.

Cullin 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of KRTorio
Sent: Wednesday, July 13, 2005 7:39 AM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] extension mobility and CDR logging questions

I intend to add to my asterisk system a feature similar to cisco call
manager's extension mobility so that  agents can log in to any phone
in the office and keep their profile (ex. the agent's specific
directory number). But before doing that, I need to confirm that
asterisk doesn't have a native solution for that (ex.
application/addon), and that nobody has come up with their own
solution to it.

Is it also possible for asterisk to include in the CDR any information
about the agent who made/received the call?

Ideas/suggestions are also welcome.
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RE: RE: [Asterisk-Users] Any suggestions for an IP phone?

2005-07-13 Thread Cullin J. Wible
We debated using TFTP for our phones since that is what we already used for
our Cisco 30 VIP phones. However, we decided to install FTP instead since
the Polycom's have the ability to write their log files and config
modifications back to the server, which is very helpful and we weren't going
to enable write-based tftp access on our network.

FTP also allows the phones to check the modification dates on the files to
determine what has changed. Unless there is a good reason not to, I would
use FTP.

Cullin 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Wednesday, July 13, 2005 12:08 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: RE: [Asterisk-Users] Any suggestions for an IP phone?


Polycom does not support Asterisk. 
Thsi does not mean phones do not work with it.

Rudolf
P.S. I am having troubles setting up Polycom 300 with tftp server. By some
reason phones always say can not contact boot server. Phones are set to
use tftp and correct boot server IP is set via dhcp.
I will investigate further, but any suggestions are appreciated.


 List Receiver [EMAIL PROTECTED] wrote:
 
 According to voipsupply.com
 http://www.voipsupply.com/product_info.php?cPath=95_112products_id=817 
 --Please Note: Polycom phones are not supported under Asterisk Open 
 Source
 PBX. Polycom certified platform partners include Path Navigator, 
 Broadsoft,
 Interactive Intelligence, Sphere, Sylantro, Vertical Networks, 
 VocalData,
 Alcatel and 3COM. For more information on Polycom supported IP
 Communications platforms--
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Cullin J.
 Wible
 Sent: Tuesday, July 12, 2005 7:55 PM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: RE: [Asterisk-Users] Any suggestions for an IP phone?
 
 We just purchased 4 of the Polycom SoundPoint 301's. 
 
 We are very happy with them so far.
 
 Cullin 
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of
 [EMAIL PROTECTED]
 Sent: Tuesday, July 12, 2005 8:22 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [Asterisk-Users] Any suggestions for an IP phone?
 
 Polycom SP300 is a pretty good phone.
 
 Rudolf
 
 
 
  Alexandre Leclerc [EMAIL PROTECTED] wrote:
  
  Hi all,
  
  We are in the process of selection IP Phones to work with our *new*
  Asterisk PBX.
  
  We want to buy 4 for something less than 1000$ but with a nice set of
  features to work with our mail box, lines, good sound quality, full
  duplex (and maybe speaker phone).
  
  Any suggestions for something with good voice quality and not much
  troubles to setup with Asterisk?
  
  Voici quality is the most important point.
  
  Thanks for any sugestion.
  
  -- 
  Alexandre Leclerc
  
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[Asterisk-Users] Unable to call certain 800 numbers through Teliax

2005-07-12 Thread Cullin J. Wible




We are unable to call certain 800 numbers through Teliax but I thought I 
would post this here and see if anyone else had the same problem with either 
Teliax or other carriers.
The 800 numbers causing problems pick-up the call right away and are in the 
US - American Airlines (8004337300) and Staples (800-378-2753) - we can call 
many other 800 numbers just fine. 
Our asterisk setup has a 4-port digium analog card as well as a Teliax 
account, currently connected via IAX2. We are able to call the 800-numbers above 
through the digium card but not through Teliax. We have also tried calling the 
numbers with Asterisk and SIP through Teliax with no-luck either. We have also 
tried using several IAX soft-phones (using iaxComm) directly with Teliax account 
(no Asterisk) and have the same problem. 
The *only* way that we have been able to call these numbers through Teliax is 
to directly X-Lite directly connected to Teliax through SIP - so Teliax claims 
that it is not a problem with their service, but with Asterisk.
In examining the asterisk log output it appears that the channel is never 
answered and continues to ring indefinately. My guess is that there is a timing 
issue with the signals being sent and recieved by Asterisk and Teliax and that 
the "answered" is probably being transmitted before the "ringing" signal and is 
therefore being ignored by asterisk and iaxComm. 
If anyone could give this a shot and see what works or doesn't work that 
would be great. 
We have reproduced this with Asterisk 1.0.7 and 1.0.9. 
Thanks, 
Cullin
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RE: [Asterisk-Users] Any suggestions for an IP phone?

2005-07-12 Thread Cullin J. Wible
We just purchased 4 of the Polycom SoundPoint 301's. 

We are very happy with them so far.

Cullin 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Tuesday, July 12, 2005 8:22 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] Any suggestions for an IP phone?

Polycom SP300 is a pretty good phone.

Rudolf



 Alexandre Leclerc [EMAIL PROTECTED] wrote:
 
 Hi all,
 
 We are in the process of selection IP Phones to work with our *new*
 Asterisk PBX.
 
 We want to buy 4 for something less than 1000$ but with a nice set of
 features to work with our mail box, lines, good sound quality, full
 duplex (and maybe speaker phone).
 
 Any suggestions for something with good voice quality and not much
 troubles to setup with Asterisk?
 
 Voici quality is the most important point.
 
 Thanks for any sugestion.
 
 -- 
 Alexandre Leclerc
 
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RE: [Asterisk-Users] NO calling tone

2005-07-12 Thread Cullin J. Wible
Add the r parameter to the end of the Dial() statement. 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Bill Wong
Sent: Tuesday, July 12, 2005 10:38 PM
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] NO calling tone

Hi,

When I make a call by using sip phone or softphone, there is no calling 
sound, how do I get the calling sound ?


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