Re: [asterisk-users] openvz

2010-09-08 Thread CunningPike
On Fri, Sep 3, 2010 at 6:11 AM, mattias m...@mjw.se wrote:
 Can i run asterisk on a openvz vps or do i need a kernel?
 I dont use dadi


 --

Works just fine for our voicemail server (~450 users).

CP.

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Re: [asterisk-users] Update the LCD with the callee's name after dialing

2010-06-30 Thread CunningPike
On Tue, Jun 29, 2010 at 2:53 PM, Matt Darnell mattdarn...@gmail.com wrote:
 Thank you Andrew,

 I will check it out.  We are currently running 1.4.

 -Matt

 On Mon, Jun 28, 2010 at 3:48 PM, Andrew Latham lath...@gmail.com wrote:
 Remote Party ID in trunk, it works  There are hacks for other versions.


We use the patch in https://issues.asterisk.org/view.php?id=6643. Works great.

CP

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Re: [asterisk-users] Is this failed Asterisk setup typical?

2010-06-21 Thread CunningPike
On Thu, Jun 3, 2010 at 6:16 AM, Gilles codecompl...@free.fr wrote:
 Hello

        I just read this article and would like some feedback from
 experienced Asterisk users:

 ===
 Failed open source VoIP deployment leads to hosted VoIP strategy By
 Jessica Scarpati


snip

 http://searchunifiedcommunications.techtarget.com/news/article/0,289142,sid186_gci1508323_mem1,00.html
 (free registration required)
 ===

 So it looks like this company had the following issues:
 * No in-house technical expertise to set up and maintain Asterisk
 * Not enough bandwidth
 * DID module apparently not reliable

 Based on your experience, are those problems typical?

 Thank you.


Not in our experience as a 500-phone, 20-site install for a municipal
government. We are just migrating from our first generation install to
replacement hardware (to new blades from servers that are now 5 years
old) and are still committed to Asterisk for it.

Done right, Asterisk saved us over three quarters of a million dollars
over a big-C install.

CP

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Re: [asterisk-users] RPID on called party

2010-04-06 Thread CunningPike
https://issues.asterisk.org/view.php?id=6643

CP

On Thu, Apr 1, 2010 at 7:36 AM, Ondrej Valousek webs...@s3group.cz wrote:
 Hello,

 Did anyone manage to force asterisk to put Remote-party-ID attribute on
 the SIP outgoing call? I.e. When A calls B, I want that A gets a name of
 B displayed on his phone.
 Note that name of A gets displayed on the B's phone fine, but this is
 not what I want.
 This works with Cisco Call manager fine - the RPID is sent as a part of
 the response to the SIP INVITE this way:


 SIP/2.0 180 Ringing
 Via: SIP/2.0/UDP 192.168.60.20:5060;branch=z9hG4bK42892c32;rport
 From: Ondrej Valousek sip:7...@192.168.60.20 sip:7...@192.168.60.20 
 ;tag=as4786d518
 To: sip:1...@192.168.62.12 sip:1...@192.168.62.12 
 ;tag=f75ff5d8-1023-4240-bc4b-d7eeb6d0d77d-42063104
 Date: Tue, 30 Mar 2010 13:53:15 GMT
 Call-ID: 465a9c200587260d164f451409489...@192.168.60.20
 CSeq: 102 INVITE
 Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, 
 SUBSCRIBE, NOTIFY
 Allow-Events: presence
 *Remote-Party-ID: Paul Ryan sip:1...@192.168.62.12 
 sip:1...@192.168.62.12 ;party=called;screen=yes;privacy=off*
 Contact: sip:1...@192.168.62.12:5060 sip:1...@192.168.62.12:5060
 Content-Length: 0


 But I can not make it working with Asterisk. Does anyone have any glue
 how to achieve this WITHOUT patching asterisk? I am happy to upgrade to
 the latest/greatest version, I just do not want to patch.
 Many thanks,

 Ondrej

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Re: [asterisk-users] Polycom phone DND state

2010-01-26 Thread CunningPike
On Fri, Jan 22, 2010 at 7:50 AM, Mike l...@virtutel.ca wrote:

 I know having Asterisk aware of Polycom Do No Disturb state wasn't working
 before (1.4), but is this working in any recent version? Is there any
 custom way of doing this?

Our Asterisk servers (1.2 and 1.4) get SIP response 603 Decline
when our Polycoms are on DND.

CP

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Re: [asterisk-users] Echo issue

2009-12-08 Thread CunningPike
On Tue, Dec 8, 2009 at 7:37 AM, Noah Miller noahisaacmil...@gmail.com wrote:
 Hi -

 I am having echo issues on our Asterisk box using a PRI circuit.  I was
 using the software echo cancellation and that helped a bit but didn't solve
 it completely.  So I went and bought a Digium echo cancellation module for
 the TE121 card.  That made it even worst, getting more echo on external
 calls and between internal extension to extension.  The echo doesn't happen
 all the time, but enough to get complaints from our users.

 Completely fed up with the issue, I removed the module from the card.  Can
 someone guide me on how to fix/tune/address the echo issues.

 You can likely eliminate most echo on a PRI by setting txgain and rxgain.

 Are you using dahdi or zaptel?  If Dahdi, what do your system.conf and
 chan_dahdi.conf look like?  If zaptel, what do your zaptel.conf and
 zapata.conf look like?

 When you say you have echo on calls that are internal extension to
 internal extension, are the endpoints using dahdi/zaptel or some voip
 technology (sip, iax, mgcp, skinny, etc)?  If voip, any echo is
 acoustically generated by the endpoints themselves.  On voip calls
 I've often had this happen when the endpoints are using headsets, or
 have gain levels set very high.


 - Noah


We found ourselves in a similar situation during our rollout and
solved it with a quad-span Ditech echo-cancellation appliance
(http://www.ditechnetworks.com/products/quad-2_echo-canceller.html).
It's a couple of grand, but after months of playing with software EC,
the hardware modules and every zaptel setting we could find, this
appliance removed echo like flipping a switch. The metrics we later
obtained from it clearly showed that we simply had tail on a long loop
to an old CO switch that exceeded the maximum 128ms that either
software EC or the hardware module could handle.

The side benefits are that we get all sorts of metrics from the
appliance, and we also get adaptive gain, which solved another problem
we had with trying to find gain settings that suited both
softly-spoken and strident users. The support from Ditech was
excellent and we haven't looked back.

CP

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Re: [asterisk-users] Receptionist GUI?

2009-10-05 Thread CunningPike
On Mon, Oct 5, 2009 at 11:34 AM, Ken D'Ambrosio k...@jots.org wrote:

 Hey, all.  Just wondering if there's a GUI out there -- preferably OSS,
 but I'll take what-have-you -- that
 a) can run on an Ubuntu/Debian box, and
 b) allows a receptionist to see what calls are in-process, and forward
 calls from their phone to somewhere else.

 Thanks!

 -Ken


I can add a recommendation for iSymphony - cheaper than dirt, easy to
configure, and the users like it.

CP
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Re: [asterisk-users] is DNS SRV enough for failover?

2008-10-03 Thread CunningPike
This is so wrong it's not funny. The caching of DNS SRV records acts in
its favor when it comes to failover - the UAs already have the
information they need in their resolver cache to perform the failover
without having to make another DNS query.

The TTL you need to worry about is that of the SIP registration - UAs
will typically renew their SIP registration at the half-life of the TTL.
A short SIP registration TTL will permit devices which are not actively
placing calls to failover more quickly than they otherwise would. Of
course, a balance must be struck between short SIP registration TTLs,
and the amount of SIP registration traffic this generates. YMMV.

CP

On Tue, 2008-09-30 at 22:07 -0400, Alex Balashov wrote:
 Nhadie wrote:
  hi,
  
  i'm using DNS SRV for failover, i tried to test shutting the server 
  down, sip client should still register on the other server but it did 
  not.  i'm using x-lite which i don't know if it's doing a srv query. 
  does this mean SRV is not enough for failover? if a client has dns 
  caching would this cause a problem?
 
 SRV records are DNS.  DNS is cached.  Ergo, SRV records are cached. 
 Ergo, if they are cached excessively - either because the TTL is long, 
 or in defiance of the TTL - it can cause a problem.
 
 No, DNS is not a good way to do real-time failover for anything.
 


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[asterisk-users] Polycom phones and DNS SRV

2008-09-18 Thread CunningPike
Just in case anyone is having DNS SRV timeouts with their Polycom
phones, the following Polycom KB article should help:

http://knowledgebase.polycom.com/kb/search.do?cmd=displayKCdocType=kcexternalId=12856sliceId=SAL_PUBLIC_1_2dialogID=7620671stateId=1

We have set tcpIpApp.port.rtp.mediaPortRangeStart to 65000. Based on our
experience and the fact that the phone's DNS resolver starts over from
port 1026 on a reboot and increments from there, this should give us
about a year before the ports overlap again, in the unlikely event that
the phones won't get rebooted in the meantime. YMMV.

CP


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Re: [asterisk-users] Resilience using DNS or phone feature ?

2008-09-10 Thread CunningPike
Oliver,

We use DNS SRV records combined with short TTLs to provide failover.
Thankfully, we have only used it when moving phones from one server to
another in preparation for upgrades, but it worked like a champ then.

CP

On Wed, 2008-09-10 at 15:02 +0200, Olivier wrote:
 Hi,
 
 I'm planning to deploy SIP hardphones in a serverless location.
 Phones would be connected to 2 different Asterisk servers, one backing
 up the other.
 
 I would like to offer resilience and I'm wondering about the best way
 to do it.
 
 Phones themselves can register to a backup SIP proxy if first proxy
 fails but, AFAIK, can't fall back to main server from backup server
 when main server recovers.
 
 I'm wondering if should use DNS, phone multi-registration feature, or
 a combination of DNS and phone multi-registration feature, to
 implement resilience.
 Your opinion ?
 
 Cheers
 
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Re: [asterisk-users] Voicemail- Recorded Mesage Low Volume

2008-06-30 Thread CunningPike
Well, that was sorta my point.

CP

Steve Edwards wrote:
 A quick grep through the Asterisk (1.2.28) sources shows res_monitor using 
 soxmix if the channel variable MONITOR_EXEC is not defined -- but nothing 
 in app_voicemail. Am I missing something?
 


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Re: [asterisk-users] Voicemail- Recorded Mesage Low Volume

2008-06-27 Thread CunningPike
Hi Daniel,

I'm intrigued by this and wanted to try it out - but I'm wondering how 
you get Asterisk to call sox at all during Voicemail()? Our server 
doesn't even have sox installed, so I'm not sure how to go about 
tricking Asterisk into running a different one.

CP

Daniel Hazelbaker wrote:
 On Apr 1, 2008, at 5:22 PM, [EMAIL PROTECTED]  
 wrote:
 
  Can the volume of the recorded voice mail message be changed?  If
 so, what I am doing wrong?  Any input would be greatly appreciated.
 Thanks.
 
 I had a similar problem in our setup where we e-mail the recorded  
 messages to e-mail retrieval.  But this also helps standard phone  
 retrieval too.  What I did was edit the /usr/sbin/safe_asterisk script  
 and add:
 
 PATH=/usr/local/bin:$PATH
 
 At the top of the script. This would let me override the default sox  
 implementation that Asterisk uses.  Then I loaded in a script (called  
 sox) that would compress and normalize the recorded audio (It  
 compresses to deal with the spikes of the noise of the handset being  
 hung up, etc.). It works pretty well for us and makes the volume  
 pretty good so we don't have to crank up the volume on our computers  
 or phones to listen to voicemail messages.  And we can't adjust the  
 rxgain as it is already a good volume for normal calls.
 
 Daniel
 
 --CUT--
 #!/bin/sh
 #
 # $1 = -v
 # $2 = number
 # $3 = inFile
 # $4 = outFile
 #
 REALSOX=/usr/bin/sox
 
 if [ $1 != -v ]; then
$REALSOX $*
exit $?
 fi
 
 INFILE=$3
 OUTFILE=$4
 
 #
 # Perform the gain adjustment.
 #
 $REALSOX $INFILE $OUTFILE compand 0.1,0.3  
 -60,-60,-30,-15,-20,-12,-4,-8,-2,-7 0 0 0.2
 --CUT--
 
 
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Re: [asterisk-users] Connecting Asterisk to Nortel Succession 4.0 sip...

2008-04-11 Thread CunningPike
What type of Nortel? How are you connected to the Nortel?

CP

Eugen Soare wrote:
 Well I am entering into a realm that I don't know.
 
 
 3 sites with Asterisk
 1 site with Nortel
 
 
 Asterisk/Sip calls working fine between the 3 sites.
 
 Asterisk to Nortel set calls working fine.  (call comes from asterisk to 
 nortel and rings telephone, people answer and talk happens, hangup call 
 clears)
 
 Nortel to Asterisk. Set on Nortel gets a busy signal.
 
 Any suggestions on what to look for?
 
 Much appreciated!
 
 Eugen
 

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Re: [asterisk-users] Polycom IP600 + PC share same switch port with VLAN

2008-02-29 Thread CunningPike
Have you set the VLAN tag on the phone?

CP

Lee, John (Sydney) wrote:
 Hi all,
 
 I have been googling and testing without any luck and would appreciate
 any guidance from anyone.
 
 A port has already been configured on the CISCO switch with the
 following:
 interface FastEthernet2/0/1
 description VOIP VLAN 100
 switchport access vlan 100
 switchport mode access
 duplex full
 speed 100
 
 I plugged the phone into the port and everything worked as far as VOIP
 is concerned.
 
 Then I plug a PC into the PC port of the Polycom phone with the hope
 that I only need one port to support 2 devices.
 (I wanted the VOIP phone to use VLAN 100 and PC just the native VLAN)
 
 PROBLEM: However, I found that I could not get the PC (using DHCP) to
 get an IP address at all. It seems to be that the traffic from the PC is
 also tagged as VLAN 100 as well.
 I was told by others that there is a setting on the Polycom phone which
 allows the traffic of the PC, under this type of settings, to go native.
 
 Can anyone please help?
 
 Thanks.
 
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Re: [asterisk-users] Polycom IP4000 - Device does not match ACL

2008-01-07 Thread CunningPike
Try 'ip4000_1' instead of '207' for your address.

CP

Kevin DeGraaf wrote:
 I am trying to configure a Polycom IP4000 for use with Asterisk 1.4.5 on
 a flat local network.
 
 I followed the provisioning guides that I found on the Web, and I have
 the phone downloading bootrom.ld, sip.ld, and a bunch of configuration
 files.  This all works properly.
 
 However, I receive the following error:
 
 NOTICE[27345]: chan_sip.c:14725 handle_request_register: Registration
 from 'sip:[EMAIL PROTECTED]' failed for 'x.x.x.229' - Device does not match 
 ACL
 
 I can place calls from the IP4000, but I cannot receive them:
 
 WARNING[27480]: app_dial.c:1106 dial_exec_full: Unable to create channel
 of type 'SIP' (cause 3 - No route to destination)
 
 Here are the relevant (IMHO) config sections.
 
 == sip.conf ==
 [ip4000_1]
 [EMAIL PROTECTED]
 type=friend
 secret=password
 qualify=yes
 nat=no
 host=dynamic
 canreinvite=no
 
 == Polycom per-phone config on TFTP server ==
 reg.1.displayName=207
 reg.1.address=207
 reg.1.label=207
 reg.1.type=private
 reg.1.lcs=
 reg.1.thirdPartyName=
 reg.1.auth.userId=ip4000_1
 reg.1.auth.password=password
 
 == Polycom company-wide config on TFTP server ==
 server voIpProt.server.1.address=x.x.x.55/
 SIP
 outboundProxy voIpProt.SIP.outboundProxy.address=x.x.x.55/
 /SIP
 
 I've tried using x.x.x.55 as both the proxy value only, the server
 value only, and (in the given example) both.
 
 I also added the following to sip.conf, to no avail:
 
 deny=0.0.0.0/0.0.0.0
 permit=x.x.x.0/255.255.255.0
 
 Any ideas about what I've missed would be appreciated.  Thanks.
 

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Re: [asterisk-users] hi

2007-12-11 Thread CunningPike
Sounds like good security practice to me. YMMV.

CP

sandeep.s wrote:
 Hi,
 my sip phone is unreachable for external network(global ip)
 
 
 Thanks,
 sandeep.s
 

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Re: [asterisk-users] Open Asterisk Exchange Project

2007-12-10 Thread CunningPike
Hi Michelle,

We added to the bounty for this feature some time ago[1], and had a
developer all lined up. He was unwilling to proceed, because Digium said
 that our work would never get accepted because they were already
working on it. The IMAP support in 1.4 must have been it - doesn't work
for us.

I'm sure we'd still be interested in providing the bounty for MS
Exchange VM integration if there's enough interest to get it going again.

CP

[1]
http://www.voip-info.org/wiki/view/Asterisk+Bounty+VoiceMail-n-Email+Synchronization

Michelle Dupuis wrote:
 Well, we can already integrate to major platforms via SMTP.  The real value
 is in deep integration to the most popular email platform in business:
 Exchange. 
 
 I would love to see smart Exchange integration, where deleting the VM
 attached email will delete the corresponding message from asterisk.  My
 clients would eat that up.
 
 MD
 

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Re: [asterisk-users] asterisk as non-root/best practices

2007-11-30 Thread CunningPike
Well, there you go then - either add /usr/sbin to your path, or provide
a full path thusly:

/usr/sbin/asterisk -r

CP


Robert McNaught wrote:
 not in path
 
 [EMAIL PROTECTED] echo $PATH
 /usr/kerberos/bin:/usr/lib/courier-imap/bin:/usr/local/bin:/bin:/usr/bin:/usr/X11R6/bin:/home/admin/bin
 

 Is /sbin in your path?

 CP

 Robert McNaught wrote:
  
  my problem is that a non-privileged user, eg admin, cannot log in and
  connect to the console by issuing the following
  
  [EMAIL PROTECTED] asterisk -r
  bash: asterisk: command not found
  
  [EMAIL PROTECTED] whereis asterisk
  asterisk: /usr/sbin/asterisk /usr/lib/asterisk /usr/include/asterisk
  /usr/include/asterisk.h /usr/share/man/man8/asterisk.8
  
  what is the best way to solve this problem?
  
  i have tried adding
  
  admin   ALL=(ALL)   ALL- I will prune back once I verify I can
  get this working
  
  into visudo, but even that returns asterisk:command not found
  
  Does anyone out there know the best way around this - I tried adding in
  a symbolic link in /usr/bin/asterisk to point to the
  /home/asterisk/asterisk-bin/sbin/asterisk file, which worked, but is a
  hack around the problem and don't believe this is the way
  
  It seems that non-privileged users cannot run commands in sbin, but can
  in bin directories
  
  Robert


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Re: [asterisk-users] asterisk as non-root/best practices

2007-11-30 Thread CunningPike
Is /sbin in your path?

CP

Robert McNaught wrote:
 
 my problem is that a non-privileged user, eg admin, cannot log in and
 connect to the console by issuing the following
 
 [EMAIL PROTECTED] asterisk -r
 bash: asterisk: command not found
 
 [EMAIL PROTECTED] whereis asterisk
 asterisk: /usr/sbin/asterisk /usr/lib/asterisk /usr/include/asterisk
 /usr/include/asterisk.h /usr/share/man/man8/asterisk.8
 
 what is the best way to solve this problem?
 
 i have tried adding
 
 admin   ALL=(ALL)   ALL- I will prune back once I verify I can
 get this working
 
 into visudo, but even that returns asterisk:command not found
 
 Does anyone out there know the best way around this - I tried adding in
 a symbolic link in /usr/bin/asterisk to point to the
 /home/asterisk/asterisk-bin/sbin/asterisk file, which worked, but is a
 hack around the problem and don't believe this is the way
 
 It seems that non-privileged users cannot run commands in sbin, but can
 in bin directories
 
 Robert
 


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Re: [asterisk-users] Voice mail Uniden UIP-200 phones

2007-11-26 Thread CunningPike
Try dtmfmode=inband

CP

Lyle Giese wrote:
 I had a working system using * 1.0 and then 1.2 and now Asterisk 1.4.13
 with addons 1.4.4, zaptel 1.4.6, libpri 1.4.2.  I have a mix of
 Grandstream (GXP2000), Uniden uip-200, Linksys Wireless G, and analog
 phones via Adtran chan bank.  When I went to * 1.4.13, the Uniden phones
 stopped being able to login to voicemail.  All phones are on same lan
 with Asterisk.
 
 I get 'Login incorrect' from Allison.  I go to any other phone and I can
 log in just fine.  Just not from our two Uniden phones.  I have no
 problem placing calls.  In the messages log, I see:
 
 app_voicemail.c: Unable to read password
 or
 app_voicemail.c:Couldn't read username
 
 Again, going to a different phone other than one of my two Uniden phones
 and no problem accessing and retreiving voicemail.
 
 In sip.conf against the UIP-200's I have:
 
 nat=never
 dtmfmode=rfc2833
 
 
 Otherwise, I stayed with the standard Uniden provided config files
 served up via tftp and only made the minimum required changes to config
 files in Asterisk.  I am running firmware 4.77(also tried downgrading
 firmware on phones to 4.63).
 
 Any suggestions?
 
 Thanks,
 Lyle Giese
 
 
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Re: [asterisk-users] Caller ID Question

2007-11-21 Thread CunningPike
Disable URI dialing on your phones.

CP

Rob Schall wrote:
 I have an asterisk 1.4 setup with a PRI installed and working. We are
 using a Polycom 501 to test the setup..


 Inbound calls work great as do phone to phone calls.

 However in all cases, the caller id is a bit odd. It shows:

 99
 sip:[EMAIL PROTECTED]

 what cause's this? How do I get just 99?

 Thanks

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