[asterisk-users] VMX Locator

2011-06-23 Thread Darrin Henshaw
Hello All,

I've been doing some looking into VMX Locator(part of FreePBX from what I
see). One of my sales guys came from a company that was running FreePBX and
we are running straight asterisk installed using custom built RPM's.
Currently in the voicemail app the only key press that does anything is *,
which kicks the person out into their own voicemail at the moment.

However, VMX Locator gives options for pressing 0, 1 and 2 and have
different stuff happen based on those. My question is has anyone actually
tried or gotten this to work in Asterisk itself? I've been looking it up but
no luck so far. Thanks.
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Re: [asterisk-users] VMX Locator

2011-06-23 Thread Darrin Henshaw
I kind of thought it may be some dialplan magic, but wasn't able to figure
it out exactly. Like most interfaces that sit on top of Asterisk the diaplan
it creates is hard to read from the config files as it makes heavy use of
agi scripts and macros. I'm thinking I'll have to use some dialplan magic
myself. Thanks Ryan.

On Thu, Jun 23, 2011 at 10:06 AM, Ryan Wagoner rswago...@gmail.com wrote:

 On Thu, Jun 23, 2011 at 7:45 AM, Darrin Henshaw
 darrin.aster...@gmail.com wrote:
  Hello All,
 
  I've been doing some looking into VMX Locator(part of FreePBX from what I
  see). One of my sales guys came from a company that was running FreePBX
 and
  we are running straight asterisk installed using custom built RPM's.
  Currently in the voicemail app the only key press that does anything is
 *,
  which kicks the person out into their own voicemail at the moment.
 
  However, VMX Locator gives options for pressing 0, 1 and 2 and have
  different stuff happen based on those. My question is has anyone actually
  tried or gotten this to work in Asterisk itself? I've been looking it up
 but
  no luck so far. Thanks.
  --

 You can install FreePBX on a VM, etc and see the dialplan it generates
 for vmx. It looks like they are emulating the first part of the
 Asterisk voicemail system to give the menu choices.

 Ryan

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[asterisk-users] Asterisk SIP Trunking with Cisco UC 560

2011-05-11 Thread Darrin Henshaw
Hello,

I'm interested in knowing if anyone out there has successfully connected
Asterisk to a Cisco UC 560 via SIP trunking? We have a client of ours that
we put in an Asterisk install, one of their sister companies who we don't
control is putting in a Cisco UC 560. From my looking I think it can be
done, but the vendor is telling them it can't. Thought I'd ask around here
and see if anyone has done it? Thanks.

Cheers,

Darrin Henshaw
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[asterisk-users] Asterisk Sofaware Polycom

2010-03-04 Thread Darrin Henshaw
*Hello,*
*
*
*Just thought to post our experiences trying to get a Polycom Soundpoint 450
working through a Sofaware to an endpoint doing SIP natting.*
*
*
*As mentioned above our situation was such. We use Asterisk as our PBX and
have SIP natted through the corporate firewalls. A remote user has a Polycom
450, and we purchased for him a s...@office 500.*
*
*
*It was a bit of a struggle to get it working, but once we finished it the
setup is working like a champ for the user.*
*
*
*The highlight points for anyone attempting anything similar are:*
*
*
*1. If you want to provision the phone using boot options(which I highly
suggest), none of the DHCP options in the 500W match option 66 from DHCP.
that being said we programmed the Polycom to use a different option. The
Avays IP Phone option is 176, so you can configure the phone to use that
boot option instead of the default 66. We had to capture the traffic using
all three options to find out what they were exactly. Wireshark gave us the
exact details needed. Once we knew that you can simply enter the IP of your
ftp server used for provisioning.*
*
*
*2. If you are using provisioning like above, definitely look at the NAT
options available in the Polycom config files. The latest document I have
is:
http://www.polycom.com/global/documents/support/setup_maintenance/products/voice/spip_ssip_vvx_Admin_Guide_SIP_3_2_2_eng.pdf.
Check out page A - 151 for the natting options. We ended up not needing the
nat.ip option because the sofaware did pretty good natting already. However
we used the keepalive, signal and media port options:*
*
*
*   nat*
*  nat.keepalive.interval=7*
*  nat.signalPort=5060 *
*  nat.mediaPortStart=1*
*   /*
*
*
*3. The final touch was kind of surprising, the smartdefense options caused
more problems, another post on http://sofaware.infopop.cc, mentions
disabling both options which worked perfectly, using the console we turned
the smart defense option off like so:*
*
*
*set smartdefense ai voip sip alg disable enforce-rfc disabled*
*
*
*It seems that this option turned on caused the connection to time out
roughly every 65 seconds. At first this was stumping us as we figured it was
a UDP timeout issue on the firewalls, but we dug up the post suggesting to
turn it off.*
*
*
*All in all this setup is definitely possible, and seems to work quite well
for us. Just thought to post our adventures in case others need to do
something similar.*
*
*
*Cheers,*
*
*
*Darrin Henshaw*
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[asterisk-users] Crash with app_mixmonitor

2009-10-23 Thread Darrin Henshaw
Hello All,

I posted a bug on the 14th of this month, and haven't heard anything
back. However, I've since discovered that the problem is not in
chan_iax.c as I originally thought, it's actually app_mixmonitor.c.
Basically when I use 1.4.26.2 with an ilbc codec between two asterisk
servers trunked via IAX, with mixmonitor Asterisk crashes on me.
Here's a link to the post:
https://issues.asterisk.org/bug_view_advanced_page.php?bug_id=16070.
Can someone possibly assign it to the right application.

I started looking at 1.4.24 which didn't crash, and upped my revisions
until I found the problem. The bug was introduced in revision 204012
of 1.4, here's the info from the changelog:

2009-06-29 15:04 + [r204012] Mark Michelson mmichel...@digium.com

* apps/app_mixmonitor.c: Place unlock of mutex in an else block so
  that it does not get unlocked twice. (closes issue 0015400)
  Reported by: aragon

Here is a diff on the two app_mixmonitor.c files:
--- ./asterisk-204000/apps/app_mixmonitor.c 2009-10-23 13:40:21.0 -0400
+++ ./asterisk-204012/apps/app_mixmonitor.c 2009-10-23 14:03:27.0 -0400
@@ -35,7 +35,7 @@

 #include asterisk.h

-ASTERISK_FILE_VERSION(__FILE__, $Revision: 201423 $)
+ASTERISK_FILE_VERSION(__FILE__, $Revision: 204012 $)

 #include stdlib.h
 #include stdio.h
@@ -273,8 +273,9 @@
ast_writestream(*fs, cur);
}
}
+ } else {
+ ast_mutex_unlock(mixmonitor-mixmonitor_ds-lock);
}
- ast_mutex_unlock(mixmonitor-mixmonitor_ds-lock);

/* All done! free it. */
ast_frame_free(fr, 0);

Any chance someone can look at this? I've noticed it happens with
1.6.0.15 as well. I'm going to see if I can find out where it's
introduced in 1.6 as well. Thanks.

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Re: [asterisk-users] Check if a variable is set

2009-10-16 Thread Darrin Henshaw
My first though is using the isnull function.

http://www.voip-info.org/wiki/view/Asterisk+func+isnull

On 16/10/2009, Ishfaq Malik i...@pack-net.co.uk wrote:
 I'm basically trying to make an argument optional in a macro, I'm
 starting to think it's not possible

 If I do this in my macro
 exten = s,2,ExecIf(EXISTS(${ARG3})=1  ${ARG3}=1|whatever I want to do

 I see this in the console
 Executing [...@macro-extcall:2] ExecIf(SIP/PACK501-08222428, EXISTS()=1
  =1|whatever I want to do

 As I didn't pass a third argument.

 Essentially, what I'm trying to do in php terms would be this
 if(isset($var)  $var==1)

 Ish

 ABBAS SHAKEEL wrote:
 Sorry its macro I called it a function.

 This link will be helpful to you
 http://www.voip-info.org/wiki/index.php?page=Asterisk+variables


 On Fri, Oct 16, 2009 at 3:13 PM, ABBAS SHAKEEL
 shakeel.abbas@gmail.com mailto:shakeel.abbas@gmail.com wrote:

 If you want to check in Console then NOOP can be used .
 if in case of function call you can check its length if there
 exists some thing


 On Fri, Oct 16, 2009 at 3:04 PM, Ishfaq Malik i...@pack-net.co.uk
 mailto:i...@pack-net.co.uk wrote:

 Hi

 Is there any way to check if a variable is set in asterisk?
 I've had a
 look around and can't find a purpose built function for it.

 I'm going to be using it to see if an argument has been passed
 with a
 macro or not (e.g. see if ${ARG3} is set or not)

 Thanks in advance

 Ish
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Re: [asterisk-users] Check if a variable is set

2009-10-16 Thread Darrin Henshaw
Mind posting the macro itself? I think we might need to store the
return value of isnull then test with execif.

On 16/10/2009, Ishfaq Malik i...@pack-net.co.uk wrote:
 That fails to execute in both conditions

 ABBAS SHAKEEL wrote:
 Please try this

 xten = s,2,ExecIf( 0EXISTS(${ARG3})=1  0${ARG3}=1|

 On Fri, Oct 16, 2009 at 3:45 PM, Ishfaq Malik i...@pack-net.co.uk
 mailto:i...@pack-net.co.uk wrote:

 I'm basically trying to make an argument optional in a macro, I'm
 starting to think it's not possible

 If I do this in my macro
 exten = s,2,ExecIf(EXISTS(${ARG3})=1  ${ARG3}=1|whatever I want
 to do

 I see this in the console
 Executing [...@macro-extcall:2] ExecIf(SIP/PACK501-08222428,
 EXISTS()=1
  =1|whatever I want to do

 As I didn't pass a third argument.

 Essentially, what I'm trying to do in php terms would be this
 if(isset($var)  $var==1)

 Ish

 ABBAS SHAKEEL wrote:
  Sorry its macro I called it a function.
 
  This link will be helpful to you
  http://www.voip-info.org/wiki/index.php?page=Asterisk+variables
 
 
  On Fri, Oct 16, 2009 at 3:13 PM, ABBAS SHAKEEL
  shakeel.abbas@gmail.com
 mailto:shakeel.abbas@gmail.com
 mailto:shakeel.abbas@gmail.com
 mailto:shakeel.abbas@gmail.com wrote:
 
  If you want to check in Console then NOOP can be used .
  if in case of function call you can check its length if there
  exists some thing
 
 
  On Fri, Oct 16, 2009 at 3:04 PM, Ishfaq Malik
 i...@pack-net.co.uk mailto:i...@pack-net.co.uk
  mailto:i...@pack-net.co.uk mailto:i...@pack-net.co.uk wrote:
 
  Hi
 
  Is there any way to check if a variable is set in asterisk?
  I've had a
  look around and can't find a purpose built function for it.
 
  I'm going to be using it to see if an argument has been
 passed
  with a
  macro or not (e.g. see if ${ARG3} is set or not)
 
  Thanks in advance
 
  Ish
  --
  Ishfaq Malik
  Software Developer
  PackNet Ltd
 
  Office:   0161 660 3062
 
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http://lists.digium.com/mailman/listinfo/asterisk-users
 
 
 
 
  --
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  Shakeel Abbas
 
 
 
 
  --
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Re: [asterisk-users] Check if a variable is set

2009-10-16 Thread Darrin Henshaw
Something like:

exten = s,1,ExecIf(${${ISNULL(${ARG3})} = 1]|Set,ARG3=1)

Should work from what I read on voip-info.org.

On Fri, Oct 16, 2009 at 10:19 AM, Darrin Henshaw
darrin.aster...@gmail.com wrote:
 Mind posting the macro itself? I think we might need to store the
 return value of isnull then test with execif.

 On 16/10/2009, Ishfaq Malik i...@pack-net.co.uk wrote:
 That fails to execute in both conditions

 ABBAS SHAKEEL wrote:
 Please try this

 xten = s,2,ExecIf( 0EXISTS(${ARG3})=1  0${ARG3}=1|

 On Fri, Oct 16, 2009 at 3:45 PM, Ishfaq Malik i...@pack-net.co.uk
 mailto:i...@pack-net.co.uk wrote:

     I'm basically trying to make an argument optional in a macro, I'm
     starting to think it's not possible

     If I do this in my macro
     exten = s,2,ExecIf(EXISTS(${ARG3})=1  ${ARG3}=1|whatever I want
     to do

     I see this in the console
     Executing [...@macro-extcall:2] ExecIf(SIP/PACK501-08222428,
     EXISTS()=1
      =1|whatever I want to do

     As I didn't pass a third argument.

     Essentially, what I'm trying to do in php terms would be this
     if(isset($var)  $var==1)

     Ish

     ABBAS SHAKEEL wrote:
      Sorry its macro I called it a function.
     
      This link will be helpful to you
      http://www.voip-info.org/wiki/index.php?page=Asterisk+variables
     
     
      On Fri, Oct 16, 2009 at 3:13 PM, ABBAS SHAKEEL
      shakeel.abbas@gmail.com
     mailto:shakeel.abbas@gmail.com
     mailto:shakeel.abbas@gmail.com
     mailto:shakeel.abbas@gmail.com wrote:
     
          If you want to check in Console then NOOP can be used .
          if in case of function call you can check its length if there
          exists some thing
     
     
          On Fri, Oct 16, 2009 at 3:04 PM, Ishfaq Malik
     i...@pack-net.co.uk mailto:i...@pack-net.co.uk
          mailto:i...@pack-net.co.uk mailto:i...@pack-net.co.uk wrote:
     
              Hi
     
              Is there any way to check if a variable is set in asterisk?
              I've had a
              look around and can't find a purpose built function for it.
     
              I'm going to be using it to see if an argument has been
     passed
              with a
              macro or not (e.g. see if ${ARG3} is set or not)
     
              Thanks in advance
     
              Ish
              --
              Ishfaq Malik
              Software Developer
              PackNet Ltd
     
              Office:   0161 660 3062
     
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              To UNSUBSCRIBE or update options visit:
                http://lists.digium.com/mailman/listinfo/asterisk-users
     
     
     
     
          --
          Best Regards
          Shakeel Abbas
     
     
     
     
      --
      Best Regards
      Shakeel Abbas
     
     

 
     
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     --
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     Office:   0161 660 3062

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Re: [asterisk-users] Check if a variable is set

2009-10-16 Thread Darrin Henshaw
Actually just noticed a typo try:

exten = s,1,ExecIf($[${ISNULL(${ARG3})} = 1]|Set,ARG3=1)

Had { instead of [ in the ExecIf.

On Fri, Oct 16, 2009 at 10:26 AM, Darrin Henshaw
darrin.aster...@gmail.com wrote:
 Something like:

 exten = s,1,ExecIf(${${ISNULL(${ARG3})} = 1]|Set,ARG3=1)

 Should work from what I read on voip-info.org.

 On Fri, Oct 16, 2009 at 10:19 AM, Darrin Henshaw
 darrin.aster...@gmail.com wrote:
 Mind posting the macro itself? I think we might need to store the
 return value of isnull then test with execif.

 On 16/10/2009, Ishfaq Malik i...@pack-net.co.uk wrote:
 That fails to execute in both conditions

 ABBAS SHAKEEL wrote:
 Please try this

 xten = s,2,ExecIf( 0EXISTS(${ARG3})=1  0${ARG3}=1|

 On Fri, Oct 16, 2009 at 3:45 PM, Ishfaq Malik i...@pack-net.co.uk
 mailto:i...@pack-net.co.uk wrote:

     I'm basically trying to make an argument optional in a macro, I'm
     starting to think it's not possible

     If I do this in my macro
     exten = s,2,ExecIf(EXISTS(${ARG3})=1  ${ARG3}=1|whatever I want
     to do

     I see this in the console
     Executing [...@macro-extcall:2] ExecIf(SIP/PACK501-08222428,
     EXISTS()=1
      =1|whatever I want to do

     As I didn't pass a third argument.

     Essentially, what I'm trying to do in php terms would be this
     if(isset($var)  $var==1)

     Ish

     ABBAS SHAKEEL wrote:
      Sorry its macro I called it a function.
     
      This link will be helpful to you
      http://www.voip-info.org/wiki/index.php?page=Asterisk+variables
     
     
      On Fri, Oct 16, 2009 at 3:13 PM, ABBAS SHAKEEL
      shakeel.abbas@gmail.com
     mailto:shakeel.abbas@gmail.com
     mailto:shakeel.abbas@gmail.com
     mailto:shakeel.abbas@gmail.com wrote:
     
          If you want to check in Console then NOOP can be used .
          if in case of function call you can check its length if there
          exists some thing
     
     
          On Fri, Oct 16, 2009 at 3:04 PM, Ishfaq Malik
     i...@pack-net.co.uk mailto:i...@pack-net.co.uk
          mailto:i...@pack-net.co.uk mailto:i...@pack-net.co.uk wrote:
     
              Hi
     
              Is there any way to check if a variable is set in asterisk?
              I've had a
              look around and can't find a purpose built function for it.
     
              I'm going to be using it to see if an argument has been
     passed
              with a
              macro or not (e.g. see if ${ARG3} is set or not)
     
              Thanks in advance
     
              Ish
              --
              Ishfaq Malik
              Software Developer
              PackNet Ltd
     
              Office:   0161 660 3062
     
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Re: [asterisk-users] Soft phone not registering

2009-10-16 Thread Darrin Henshaw
First suggestion is if this Asterisk server is accessible from the
internet put a secret in the peer definition. What you have now is
wide open. Second thing is if I understand it you are going:

PC(Soft Phone)  ADSL Router  Internet  Asterisk box. Is that
correct? If not, can you descibe it better.

On Fri, Oct 16, 2009 at 7:56 AM, Rakesh Sabharwal
sabharwal_rak...@yahoo.co.uk wrote:

 HI All,

 I have installed Asterisk 1.4.26.2 on a centOS box on a public IP and trying 
 to connect from softphone behind ADSL router.

 The softphone is not able to register, we get some SIP messages on the 
 server, which look like below.

 Please advise where could be the issue.

 Thnx
 Rakesh

 ---
 Retransmitting #3 (NAT) to x.x.x.x:38155:
 OPTIONS sip:te...@192.168.1.7:5060;rinstance=5b19b87f10954011;transport=UDP 
 SIP/2.0
 Via: SIP/2.0/UDP x.x.x.x:5060;branch=z9hG4bK39432aec;rport
 From: asterisk sip:aster...@x.x.x.x;tag=as7d8aae9d
 To: sip:te...@192.168.1.7:5060;rinstance=5b19b87f10954011;transport=UDP
 Contact: sip:aster...@203.211.60.167
 Call-ID: 3c92389c5e72d3e92fd8d20b70055...@x.x.x.x
 CSeq: 102 OPTIONS
 User-Agent: Asterisk PBX
 Max-Forwards: 70
 Date: Fri, 16 Oct 2009 10:47:56 GMT
 Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
 Supported: replaces
 Content-Length: 0


 ---
 Retransmitting #4 (NAT) to x.x.x.x:38155:
 OPTIONS sip:te...@192.168.1.7:5060;rinstance=5b19b87f10954011;transport=UDP 
 SIP/2.0
 Via: SIP/2.0/UDP x.x.x.x:5060;branch=z9hG4bK39432aec;rport
 From: asterisk sip:aster...@203.211.60.167;tag=as7d8aae9d
 To: sip:te...@192.168.1.7:5060;rinstance=5b19b87f10954011;transport=UDP
 Contact: sip:aster...@x.x.x.x
 Call-ID: 3c92389c5e72d3e92fd8d20b70055...@x.x.x.x
 CSeq: 102 OPTIONS
 User-Agent: Asterisk PBX
 Max-Forwards: 70
 Date: Fri, 16 Oct 2009 10:47:56 GMT
 Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, SUBSCRIBE, NOTIFY, INFO
 Supported: replaces
 Content-Length: 0

 

 sip.conf 

 [general]
 context = tutorial
 bindport = 5060
 bindaddr =0.0.0.0
 domain = x.x.x.x
 nat=yes
 disallow = all
 allow = alaw
 keeprtpalive = yes
 notifyringing = yes
 canreinvite = no
 type = peer
 realm = asterisk
 qualify = yes

 [test2]
 type = peer
 host = dynamic
 username = test2
 context = tutorial
 port = 5060
 notifyringing = yes
 nat = yes
 type = friend
 canreinvite = no
 realm = asterisk
 qualify = yes
 mailbox=...@mb_tutorial

 ---




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Re: [asterisk-users] inquire if SIP connections are active or not

2009-10-16 Thread Darrin Henshaw
You could validate whether it has a physical connection I believe. Add
qualify=yes in the sip definition and use something like:

/usr/sbin/asterisk -rx sip show peer  | grep UNREACHABLE | wc -l

Where  is the name of the sip definition on your system. If the
return is 0 then all is well, if the return is 1 then you have a
connection issue. Not sure how to do any other type of validation, but
no doubt it's possible.

On Fri, Oct 16, 2009 at 11:40 AM, Jerry Geis ge...@pagestation.com wrote:
 Is there a way to ask asterisk from a shell script if its connection (SIP)
 is valid to another system. Lets say for example to cisco call manager?

 Thanks,

 Jerry

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[asterisk-users] Transfers from Queue Calls

2009-10-06 Thread Darrin Henshaw
Hello,

I thought to post this here before my manager starts his own coding
project to give us a workaround. My situation I'm running into is as
follows:

1. A call comes into our Asterisk system, it's trunked from one office
to another via IAX.
2. Call enters a queue and is picked up by one of the agents.
3. That agent has to transfer the call, could be for a number of
reasons the client wanted someone in particular, or maybe an
escalation(we are a helpdesk).

My problem is that the second part of the conversation after the
transfer is not logged in the queue_log. Now this is by design from
what I've found out, but we want the second part of the conversation
to be recorded in the queue_log as well, for stats reporting for
reviews of employee performance. Is anyone aware of a relatively easy
way of implementing this? Whether it's by a patch or something else?
Basically something similar to audiohook_inherit, which we use to
allow mixmonitor to continue recording the call after it's been
transferred. I've looked around, but haven't found anything. Thanks.

Cheers,

Darrin Henshaw

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[asterisk-users] Queue wrapuptime as Global option

2009-07-15 Thread Darrin Henshaw
Hello,

The call center I manage previously had almost all calls entering a
single queue. In order to differentiate the calls to the techs we set
the callerid name based on the caller id number offered to us.
Basically, it was a gosubif the callerid number matches this, and in
the sub we set the callerid name to a certain value.

We've been slowly moving some clients into separate queues within
queues.conf, for ease of reporting and to differentiate between the
level of calls. However, one side effect of this is that it looks like
the wrapuptime is not shared between queues, for example:

1.  Mr. A Technician takes a call from Company A, he solves the users
issue and hangs up the call.
2.  If there is acall in the queue from Company B, and it's a separate
queue within Asterisk. It’s possible for this call to be offered to
Mr. A Technician immediately, without giving them a chance to finish
off any tasks for the previous call.

My question is does anyone know of a way to make wrapuptime a global
option across all queues? Or some other method of giving my techs a
chance to finish any tasks related to the previous call. Thanks.

Running Asterisk 1.4.25, on CentOS 4.7, with DAHDI 2.1.0.4.

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Re: [asterisk-users] Restarting of B-channel on span 1

2009-07-09 Thread Darrin Henshaw
Bah, my mistake, as Steve said the entry goes in zapata.conf.

On 09/07/2009, Steve Totaro stot...@asteriskhelpdesk.com wrote:
 resetinterval=never in zapata.conf.

 you may want to reset them though, just not as frequently.  The
 resetinterval can take an integer as well.

 Thanks,
 Steve Totaro

 On Wed, Jul 8, 2009 at 9:35 AM, Aman Dhallyaman.dha...@live.com wrote:
 Hi All,

 Hope you all are fine and good, Today i have found that Mine all PRI
 Channels are restating after every interval of one hour, and i have search
 and psot on
 fourms and everyone said that this is a normal behaviour.
 If this is a normal behaviour is there is any way to stop it { i still
 don't
 know what is the reson to restart ever hour } . Because this is listed
 everywhere that this is a normal behaviour, but not one mention {may be i
 am
 not able to find it is listed some where} why this is nesessary? and if
 this
 is not nessary how to stop it...
 I think we all already know the message , but posting it for future
 reference..

 Thanks a lot .
 Aman Dhally

 --
 ul 8 04:02:03] VERBOSE[9007] logger.c: Asterisk Event Logger restarted
 [Jul 8 04:02:03] VERBOSE[9007] logger.c: Asterisk Queue Logger restarted
 [Jul 8 04:02:03] VERBOSE[9007] logger.c: -- Remote UNIX connection
 disconnected
 [Jul 8 04:51:30] VERBOSE[3300] logger.c: -- B-channel 0/1 successfully
 restarted on span 1
 [Jul 8 04:51:35] VERBOSE[3300] logger.c: -- B-channel 0/2 successfully
 restarted on span 1
 [Jul 8 04:51:40] VERBOSE[3300] logger.c: -- B-channel 0/3 successfully
 restarted on span 1
 [Jul 8 04:51:45] VERBOSE[3300] logger.c: -- B-channel 0/4 successfully
 restarted on span 1
 [Jul 8 04:51:50] VERBOSE[3300] logger.c: -- B-channel 0/5 successfully
 restarted on span 1
 [Jul 8 04:51:55] VERBOSE[3300] logger.c: -- B-channel 0/6 successfully
 restarted on span 1
 [Jul 8 04:52:00] VERBOSE[3300] logger.c: -- B-channel 0/7 successfully
 restarted on span 1
 [Jul 8 04:52:05] VERBOSE[3300] logger.c: -- B-channel 0/8 successfully
 restarted on span 1
 [Jul 8 04:52:10] VERBOSE[3300] logger.c: -- B-channel 0/9 successfully
 restarted on span 1
 [Jul 8 04:52:15] VERBOSE[3300] logger.c: -- B-channel 0/10 successfully
 restarted on span 1
 [Jul 8 04:52:20] VERBOSE[3300] logger.c: -- B-channel 0/11 successfully
 restarted on span 1
 [Jul 8 04:52:25] VERBOSE[3300] logger.c: -- B-channel 0/12 successfully
 restarted on span 1
 [Jul 8 04:52:30] VERBOSE[3300] logger.c: -- B-channel 0/13 successfully
 restarted on span 1
 [Jul 8 04:52:35] VERBOSE[3300] logger.c: -- B-channel 0/14 successfully
 restarted on span 1
 [Jul 8 04:52:40] VERBOSE[3300] logger.c: -- B-channel 0/15 successfully
 restarted on span 1
 [Jul 8 04:52:45] VERBOSE[3300] logger.c: -- B-channel 0/17 successfully
 restarted on span 1
 [Jul 8 04:52:50] VERBOSE[3300] logger.c: -- B-channel 0/18 successfully
 restarted on span 1
 [Jul 8 04:52:55] VERBOSE[3300] logger.c: -- B-channel 0/19 successfully
 restarted on span 1
 [Jul 8 04:53:00] VERBOSE[3300] logger.c: -- B-channel 0/20 successfully
 restarted on span 1
 [Jul 8 04:53:05] VERBOSE[3300] logger.c: -- B-channel 0/21 successfully
 restarted on span 1
 [Jul 8 04:53:10] VERBOSE[3300] logger.c: -- B-channel 0/22 successfully
 restarted on span 1
 [Jul 8 04:53:15] VERBOSE[3300] logger.c: -- B-channel 0/23 successfully
 restarted on span 1
 [Jul 8 04:53:20] VERBOSE[3300] logger.c: -- B-channel 0/24 successfully
 restarted on span 1
 [Jul 8 04:53:25] VERBOSE[3300] logger.c: -- B-channel 0/25 successfully
 restarted on span 1
 [Jul 8 04:53:30] VERBOSE[3300] logger.c: -- B-channel 0/26 successfully
 restarted on span 1
 [Jul 8 04:53:35] VERBOSE[3300] logger.c: -- B-channel 0/27 successfully
 restarted on span 1
 [Jul 8 04:53:40] VERBOSE[3300] logger.c: -- B-channel 0/28 successfully
 restarted on span 1
 [Jul 8 04:53:45] VERBOSE[3300] logger.c: -- B-channel 0/29 successfully
 restarted on span 1
 [Jul 8 04:53:50] VERBOSE[3300] logger.c: -- B-channel 0/30 successfully
 restarted on span 1
 [Jul 8 04:53:55] VERBOSE[3300] logger.c: -- B-channel 0/31 successfully
 restarted on span 1
 

 
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 --
 Thanks,
 Steve Totaro
 +18887771888 (Toll Free)
 +12409381212 (Cell)
 +12024369784 (Skype)

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Re: [asterisk-users] MixMonitor/Queue and Tranfers

2009-07-08 Thread Darrin Henshaw
Thanks for the reply.

1. The extensions in the Queues are setup as Agent members, defined in
Agents.conf, then within the definition of the queue in queues.conf
they are made members of the queue.

2. As for the recording my diaplan is as follows:

[main-line]
exten = s,1,NoOp()
exten = s,n,NoOp(CallerID-dnid ${CALLERID(dnid)}))
exten = s,n,NoOp(CallerID-number ${CALLERID(number)}))
exten = s,n,NoOp(CallerID-name ${CALLERID(name)}))
exten = s,n,Wait(2)
exten = s,n,Answer
exten = s,n,Playback(/var/lib/asterisk/sounds/custom/queue_greeting)
exten = 
s,n,MixMonitor(/var/www/monitor/${STRFTIME(${EPOCH},,%Y%m%d-%H%M%S)}_${CALLERID(number)}_${UNIQUEID}.WAV||)
exten = s,n,GotoIfTime(20:00-7:45|mon-fri|*|*?Afterhours)
exten = s,n,GotoIfTime(*|sat-sun|*|*?Afterhours)
exten = s,n,GotoIfTime(*|*|25-26|dec?Afterhours)
exten = s,n,GotoIfTime(*|*|1|jan?Afterhours)
exten = s,n,GotoIfTime(*|*|1|sep?Afterhours)
exten = s,n,GotoIfTime(*|*|21|mar?Afterhours)
exten = s,n,GotoIfTime(17:30-20:00|*|10|apr?Afterhours)
exten = s,n,GotoIfTime(*|*|11|nov?Afterhours)
exten = s,n(Businesshours),Queue(MainQueue|t|||3600)
exten = s,n,Hangup
exten = s,n(Afterhours),Queue(AFTERHOURS|t|||3600)
exten = s,n,Hangup

I am under the impression that MixMonitor records both streams and
mixes them at the same time, meaning I'm not recording on the caller
or callee but both. However, I could be mistaken. Thanks.

On Tue, Jul 7, 2009 at 7:08 PM, Miguel Molina mmol...@millenium.com.co wrote:

 Darrin Henshaw escribió:

 2.   The issue does seem to be limited to MixMonitor and the Queue 
 application, as in testing I setup mixmonitor on my extension dialed it from 
 outside the company(my cell phone) and transferred the call without stopping 
 the recording.

 I have a couple of questions on this:

 1. Are you using SIP/IAX2/whatever extensions as queue members or Agent type 
 members?
 2. If you are using Agent members, on the queued calls (though is the same 
 call) are you recording from the Agent channel (callee) or from the client 
 channel (caller)? That would make a difference in case of a transfer, because 
 the callee leg changes but the caller leg is the same.

 Cheers,

 --
 Ing. Miguel Molina
 Grupo de Tecnología
 Millenium Phone Center

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Re: [asterisk-users] Restarting of B-channel on span 1

2009-07-08 Thread Darrin Henshaw
add resetinterval=never in your zaptel.conf, or chan_dahdi.conf
depending on what you are running. zaptel or dahdi.


On Wed, Jul 8, 2009 at 10:35 AM, Aman Dhallyaman.dha...@live.com wrote:
 Hi All,

 Hope you all are fine and good, Today i have found that Mine all PRI
 Channels are restating after every interval of one hour, and i have search
 and psot on
 fourms and everyone said that this is a normal behaviour.
 If this is a normal behaviour is there is any way to stop it { i still don't
 know what is the reson to restart ever hour } . Because this is listed
 everywhere that this is a normal behaviour, but not one mention {may be i am
 not able to find it is listed some where} why this is nesessary? and if this
 is not nessary how to stop it...
 I think we all already know the message , but posting it for future
 reference..

 Thanks a lot .
 Aman Dhally

 --
 ul 8 04:02:03] VERBOSE[9007] logger.c: Asterisk Event Logger restarted
 [Jul 8 04:02:03] VERBOSE[9007] logger.c: Asterisk Queue Logger restarted
 [Jul 8 04:02:03] VERBOSE[9007] logger.c: -- Remote UNIX connection
 disconnected
 [Jul 8 04:51:30] VERBOSE[3300] logger.c: -- B-channel 0/1 successfully
 restarted on span 1
 [Jul 8 04:51:35] VERBOSE[3300] logger.c: -- B-channel 0/2 successfully
 restarted on span 1
 [Jul 8 04:51:40] VERBOSE[3300] logger.c: -- B-channel 0/3 successfully
 restarted on span 1
 [Jul 8 04:51:45] VERBOSE[3300] logger.c: -- B-channel 0/4 successfully
 restarted on span 1
 [Jul 8 04:51:50] VERBOSE[3300] logger.c: -- B-channel 0/5 successfully
 restarted on span 1
 [Jul 8 04:51:55] VERBOSE[3300] logger.c: -- B-channel 0/6 successfully
 restarted on span 1
 [Jul 8 04:52:00] VERBOSE[3300] logger.c: -- B-channel 0/7 successfully
 restarted on span 1
 [Jul 8 04:52:05] VERBOSE[3300] logger.c: -- B-channel 0/8 successfully
 restarted on span 1
 [Jul 8 04:52:10] VERBOSE[3300] logger.c: -- B-channel 0/9 successfully
 restarted on span 1
 [Jul 8 04:52:15] VERBOSE[3300] logger.c: -- B-channel 0/10 successfully
 restarted on span 1
 [Jul 8 04:52:20] VERBOSE[3300] logger.c: -- B-channel 0/11 successfully
 restarted on span 1
 [Jul 8 04:52:25] VERBOSE[3300] logger.c: -- B-channel 0/12 successfully
 restarted on span 1
 [Jul 8 04:52:30] VERBOSE[3300] logger.c: -- B-channel 0/13 successfully
 restarted on span 1
 [Jul 8 04:52:35] VERBOSE[3300] logger.c: -- B-channel 0/14 successfully
 restarted on span 1
 [Jul 8 04:52:40] VERBOSE[3300] logger.c: -- B-channel 0/15 successfully
 restarted on span 1
 [Jul 8 04:52:45] VERBOSE[3300] logger.c: -- B-channel 0/17 successfully
 restarted on span 1
 [Jul 8 04:52:50] VERBOSE[3300] logger.c: -- B-channel 0/18 successfully
 restarted on span 1
 [Jul 8 04:52:55] VERBOSE[3300] logger.c: -- B-channel 0/19 successfully
 restarted on span 1
 [Jul 8 04:53:00] VERBOSE[3300] logger.c: -- B-channel 0/20 successfully
 restarted on span 1
 [Jul 8 04:53:05] VERBOSE[3300] logger.c: -- B-channel 0/21 successfully
 restarted on span 1
 [Jul 8 04:53:10] VERBOSE[3300] logger.c: -- B-channel 0/22 successfully
 restarted on span 1
 [Jul 8 04:53:15] VERBOSE[3300] logger.c: -- B-channel 0/23 successfully
 restarted on span 1
 [Jul 8 04:53:20] VERBOSE[3300] logger.c: -- B-channel 0/24 successfully
 restarted on span 1
 [Jul 8 04:53:25] VERBOSE[3300] logger.c: -- B-channel 0/25 successfully
 restarted on span 1
 [Jul 8 04:53:30] VERBOSE[3300] logger.c: -- B-channel 0/26 successfully
 restarted on span 1
 [Jul 8 04:53:35] VERBOSE[3300] logger.c: -- B-channel 0/27 successfully
 restarted on span 1
 [Jul 8 04:53:40] VERBOSE[3300] logger.c: -- B-channel 0/28 successfully
 restarted on span 1
 [Jul 8 04:53:45] VERBOSE[3300] logger.c: -- B-channel 0/29 successfully
 restarted on span 1
 [Jul 8 04:53:50] VERBOSE[3300] logger.c: -- B-channel 0/30 successfully
 restarted on span 1
 [Jul 8 04:53:55] VERBOSE[3300] logger.c: -- B-channel 0/31 successfully
 restarted on span 1
 

 
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[asterisk-users] MixMonitor/Queue and Tranfers

2009-07-07 Thread Darrin Henshaw
Hello,



First off to lay the ground work, I’m running Asterisk 1.4.25, which was
recently upgraded from 1.2 about one month ago. We are running it on CentOS
4.7, on Dell PoweEdge 1950’s.



We are a small MSP(Managed Service Provider) providing
Network/Server/Desktop support for companies based out of the Carribean. The
problem I’m having is as the subject states deals with MixMonitor and
transferring.



When a call comes into our system, it is trunked through IAX to another
office, and then we do some setting of the callerid name based on the
callerid number(so the tech knows what client they are talking to), start
MixMonitor to record the call(helps tremendously in a he said she said
scenario) and also depending on the time drop the call into the right queue.
Then obviously the call is picked up and Bob’s your uncle hopefully the tech
can fix the issue.



The problem we are running into is when the initial tech cannot fix the
issue, or the person needs to speak to someone else. I can see in my CDR
records and queue logs where the call is transferred, but the second leg of
the conversation is not recorded. I can see on the console and through the
logs where MixMonitor stops recording and nothing else is recorded.



I’ve posted a bug here, https://issues.asterisk.org/view.php?id=15426, but
haven’t heard feedback so I thought to post here. If you want configs I
should be able to provide them.



Now for some things we have tried:



1.   We’ve set the AUDIOHOOK_INHERIT variable however, that does not
work.

2.   The issue does seem to be limited to MixMonitor and the Queue
application, as in testing I setup mixmonitor on my extension dialed it from
outside the company(my cell phone) and transferred the call without stopping
the recording.



This did work fine in 1.2, however, switching to 1.4 seems to have
introduced this into our environment. Thank you for any assistance you can
provide.



Cheers,



Darrin Henshaw
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Re: [asterisk-users] IAX2 help needed...

2009-07-01 Thread Darrin Henshaw
Check out http://www.voip-info.org/wiki/view/Asterisk+iax+qualify.

I've ran into problems with home routers not keeping the connection alive, udp 
timeouts most likely. These options particularly, the qualifyfreqnotok will 
have asterisk send out a poke to the soft phone if it reports the phone is 
offline. Might not be the best for a soft phone which is not always in use, but 
we use it on our iax trunks.


From: asterisk-users-boun...@lists.digium.com 
[asterisk-users-boun...@lists.digium.com] On Behalf Of David Backeberg 
[dbackeb...@gmail.com]
Sent: Wednesday, July 01, 2009 9:02 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] IAX2 help needed...

On Tue, Jun 30, 2009 at 10:47 AM, Ade
Vickersaster...@solutionengineers.com wrote:

 I run a phone in a remote office using the IAX2 protocol. It mostly works
 fine; except that every 5 mins it loses connection with Asterisk, before
 reconnecting 30 seconds later; rinse  repeat.

I used to have that happen a lot. I had no idea what caused it, or
what the solution was. I ended up using SIP instead. Problem no longer
existed, but I never found a solution.

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[asterisk-users] Voicemail Password

2009-06-18 Thread Darrin Henshaw
Does anyone know of a way to force the voicemail password for users to be of a 
certain length? We've setup operator=yes within our voicemail.conf and want to 
have the users use a long password to prevent possible guessing by external 
parties. I'm not seeing any such option in my research. If it doesn't exist it 
might be a decent feature. Thanks.

Running:  1.4.25, on CentOS 4.7

Cheers,

Darrin Henshaw


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Re: [asterisk-users] Voicemail Password

2009-06-18 Thread Darrin Henshaw
As usual my manager comes up with some obscure reference I didn't find. There 
seems to be a parameter called minpassword described here:

http://www.asterisk.org/doxygen/trunk/Config_vm.html

But from further digging it looks like it's a 1.6.1.0 feature. Might see about 
a backport if possible.

Cheers,

Darrin Henshaw

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Steve Edwards
Sent: Thursday, June 18, 2009 15:19
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Voicemail Password

On Thu, 18 Jun 2009, Darrin Henshaw wrote:

 Does anyone know of a way to force the voicemail password for users to
 be of a certain length? We've setup operator=yes within our
 voicemail.conf and want to have the users use a long password to prevent
 possible guessing by external parties. I'm not seeing any such option in
 my research. If it doesn't exist it might be a decent feature. Thanks.

Sounds like a cool feature. I started looking into it, checking out
voicemail.conf (1.2) to get an idea of a good name to call the parameter
and I found this:

; If you need to have an external program, i.e. /usr/bin/myapp called when
; a voicemail password is changed, uncomment this:
externpass=/usr/bin/myapp

Who knew?

Thanks in advance,

Steve Edwards  sedwa...@sedwards.com  Voice: +1-760-468-3867 PST
Newline Fax: +1-760-731-3000

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[asterisk-users] External PRI Appliance

2009-06-10 Thread Darrin Henshaw
Hello,

I'm supporting an Asterisk setup in the Cayman Islands(I'm in Canada), which is 
running a PRI to a local telecom provider. We are looking at improving the 
setup, setting up high availability etc. My manager is interested in putting a 
TDMOE device in place, so we can easily switch the line remotely. He's looking 
at the following device:

http://www.red-fone.com/index.php?page=shop.product_detailsflypage=flypage.tplproduct_id=26category_id=6option=com_virtuemartItemid=55

Anyone have any experience with this device? I'm interested in success/horror 
stories on it. Thanks.

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[asterisk-users] Converting Cisco 7961 to SIP

2009-05-26 Thread Darrin Henshaw
As part of a project to move a clients Cisco phones to SIP to work with an 
Avaya system, I'm taking a Cisco 7961 we bought and adding it to our Asterisk 
setup. Now, I've gotten the firmware files from the site, the latest version is 
8.4 which contains the following files:

apps41.8-4-3-16.sbn
cnu41.8-4-3-16.sbn
cvm41sip.8-4-3-16.sbn
dsp41.8-4-3-16.sbn
jar41sip.8-4-3-16.sbn
SIP41.8-4-4S.loads
term41.default.loads
term61.default.loads

Now I've read over loads of documentation on it, but am getting tripped up. 
Most of what I've seen talks about the older firmware versions usually 7.4. I 
have a feeling I'm still missing a lot of stuff. Anyone have any recent links 
or information?

Also, anyone know of a decent way to generate the config files? I'd hate to 
have to go through all of it manually? Thanks.

Cheers,

Darrin Henshaw

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Re: [asterisk-users] Converting Cisco 7961 to SIP

2009-05-26 Thread Darrin Henshaw
Ok, ignore what I said below. I've got it working now, thanks a million for 
this link: 
http://www.greenwireit.com/blog/2009/04/reflash-your-cisco-7940-7941-7960-or-7961-phone-to-sip/.

However, now I'm wondering about the dialplan.xml, can it handle regular 
expressions like 9[2-9]..? Thanks.

Cheers,


Darrin Henshaw | IT Administrator | MCTS: Exchange 2007 | MCSE 2003 | LPIC
Ignition Support Center | www.ignition.bm
Bermuda (441) 496-4319 | Cayman (345) 947-4357 | Halifax (902) 482-1288
Atlanta | Bermuda | Cayman | Halifax


-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Darrin Henshaw
Sent: Tuesday, May 26, 2009 08:40
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] Converting Cisco 7961 to SIP

As part of a project to move a clients Cisco phones to SIP to work with an 
Avaya system, I'm taking a Cisco 7961 we bought and adding it to our Asterisk 
setup. Now, I've gotten the firmware files from the site, the latest version is 
8.4 which contains the following files:

apps41.8-4-3-16.sbn
cnu41.8-4-3-16.sbn
cvm41sip.8-4-3-16.sbn
dsp41.8-4-3-16.sbn
jar41sip.8-4-3-16.sbn
SIP41.8-4-4S.loads
term41.default.loads
term61.default.loads

Now I've read over loads of documentation on it, but am getting tripped up. 
Most of what I've seen talks about the older firmware versions usually 7.4. I 
have a feeling I'm still missing a lot of stuff. Anyone have any recent links 
or information?

Also, anyone know of a decent way to generate the config files? I'd hate to 
have to go through all of it manually? Thanks.

Cheers,

Darrin Henshaw

This email and its attachments may be confidential and are intended solely for 
the use of the individual or parties' to whom it is addressed. All comments are 
solely those of the author and do not necessarily represent those of Ignition.  
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must take no action based upon them, nor must you copy or show them to anyone.  
Please contact the sender if you believe you have received this email in error. 
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[asterisk-users] OpenSIPS on CentOS

2009-03-20 Thread Darrin Henshaw
Hello,

I've been looking into OpenSIPS to see if it's a worthwhile addition to our 
setup. We're currently running a cluster, using Heartbeat, between two servers. 
It works well but I'm interested in seeing if we can improve it. My manager 
heavily uses RPM's for installations rather than source, particularly using yum 
to update. I'm trying to actually install OpenSips via that method. Does anyone 
have/know of where I can find an rpm aimed at EL4? And how I can nab libxml2, 
with the dependencies. I can get an RPM from for libxml2 from 
ftp://xmlsoft.org/libxml2/, but the dependencies for it are causing me 
headaches. Any suggestions would be helpful. Thanks.

Cheers,

Darrin Henshaw



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[asterisk-users] Timeout for Queue

2009-03-12 Thread Darrin Henshaw
Hello,

We had an incident recently where a call was in queue for an extended period of 
time. We use queuemetrics for reporting, and it reports that the call was 
waiting for 20 minutes. The different thing about it is that the disconnect 
reason is stated as Timeout. Is there a set maximum time a call will wait in 
the queue before being automatically disconnected? I tried looking through the 
code directly, but I humbly admit my programming skills are lax.

I'm running Asterisk 1.2.31 on CentOS 4.7. Thanks.


Cheers,

[cid:image001.jpg@01C9A33E.72349BC0]
Darrin Henshaw | IT Administrator | MCTS: Exchange 2007 | MCSE 2003 | LPIC
Ignition Support Center | www.ignition.bmhttp://www.ignition.bm/
Bermuda (441) 496-4319 | Cayman (345) 947-4357 | Halifax (902) 482-1288
Atlanta | Bermuda | Cayman | Halifax



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solely those of the author and do not necessarily represent those of Ignition. 
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Re: [asterisk-users] Setting up an outgoing trunk group

2009-01-20 Thread Darrin Henshaw
I would use the ${DIALSTATUS} variable. In your dialplan dial the first trunk 
you wish, then afterwards examine the ${DIALSTATUS} variable. If that is not 
equal to ANSWER then dial your second trunk and so on.

For example:

exten = s,1,Dial(ZAP/1/${EXTEN})
exten = s,n,ExecIf($[${DIALSTATUS} != ANSWER]|Dial|(SIP/out1/${EXTEN})
exten = s,n,ExecIf($[${DIALSTATUS} != ANSWER]|Dial|(SIP/out2/${EXTEN})

That's kind of rough but it should work.

Cheers,


Darrin Henshaw | IT Administrator | MCTS: Exchange 2007 | MCSE 2003 | LPIC
Ignition Support Center | www.ignition.bm
Bermuda (441) 496-4319 | Cayman (345) 947-4357 | Halifax (902) 482-1288
Atlanta | Bermuda | Cayman | Halifax


-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Geoff Lane
Sent: Tuesday, January 20, 2009 13:31
To: Asterisk Users
Subject: [asterisk-users] Setting up an outgoing trunk group

Hi All,

I'm confused! My Asterisk system has a Zap trunk and three SIP trunks.
I'd like to configure the dialplan to route via the first trunk in a
list and if that's not available or it's busy, fall over to the
second, then to the third, etc.

AIUI Dial(Zap/1SIP/out1SIP/out2/${EXTEN}) rings all the trunks in
the list and bridges to the first to answer. Unfortunately, that's not
what I want, which is (in pseudocode):
 if Zap/1 is available then
Dial(Zap/1/${EXTEN})
 elseif SIP/out1 is available then
Dial(SIP/out1/${EXTEN})
 else
Dial(SIP/out2/${EXTEN})
 end if

Also, to make it easier to reconfigure quickly, I've got a variable
defined in [globals] thus:

MainOutbound=Zap/1SIP/out1SIP/out2

so the Dial statement above would be written in the dialplan thus:

Dial(${MainOutbound}/${EXTEN})

So if I can't find the syntax to get the Dial application to do what I
want I guess I'd need to use a dialplan function or AGI.

Can anyone help?

TIA,

--
Geoff


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[asterisk-users] Goto Question

2009-01-08 Thread Darrin Henshaw
Hello,

I'm running three asterisk boxes, spread across three different countries. One 
of the offices is running Asterisk 1.2.18 on the Druid Telephony Platform(not 
my choice, has been in before I started and haven't had the time to remove it).

My situation I have is based on the contexts already in place, particularly for 
outbound calls, I need to do a Goto sending the call back into the extension it 
currently is. The reason for this is they want to implement call recording 
using MixMonitor. To do so they are going to prefix all calls they want to 
record with an *. However, I only have one context for outgoing calls, meaning 
once I invoke MixMonitor, I need to strip the fist digit from the call and send 
it back into that same extension.

Is this possible? I haven't tried it before, and am not sure if it will work. 
Thanks.

Cheers,

[cid:image001.jpg@01C97187.D1841DF0]
Darrin Henshaw | IT Administrator | MCTS: Exchange 2007 | MCSE 2003 | LPIC
Ignition Support Center | www.ignition.bmhttp://www.ignition.bm/
Bermuda (441) 496-4319 | Cayman (345) 947-4357 | Halifax (902) 482-1288
Atlanta | Bermuda | Cayman | Halifax



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Re: [asterisk-users] Goto Question

2009-01-08 Thread Darrin Henshaw
Jeez, I feel like a tool right now. I totally missed the fact that I can send 
it to a priority by itself. Thanks Tilghman.

-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Tilghman Lesher
Sent: Thursday, January 08, 2009 12:24
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Goto Question

On Thursday 08 January 2009 09:56:04 Darrin Henshaw wrote:
 My situation I have is based on the contexts already in place, particularly
 for outbound calls, I need to do a Goto sending the call back into the
 extension it currently is. The reason for this is they want to implement
 call recording using MixMonitor. To do so they are going to prefix all
 calls they want to record with an *. However, I only have one context for
 outgoing calls, meaning once I invoke MixMonitor, I need to strip the fist
 digit from the call and send it back into that same extension.

 Is this possible? I haven't tried it before, and am not sure if it will
 work. Thanks.

Goto(${EXTEN:1},1)

--
Tilghman

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Re: [asterisk-users] Queue

2009-01-06 Thread Darrin Henshaw
Check out the r parameter,

http://www.voip-info.org/wiki-Asterisk+cmd+Queue

Cheers,


Darrin Henshaw | IT Administrator | MCTS: Exchange 2007 | MCSE 2003 | LPIC
Ignition Support Center | www.ignition.bm
Bermuda (441) 496-4319 | Cayman (345) 947-4357 | Halifax (902) 482-1288
Atlanta | Bermuda | Cayman | Halifax


-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Danny Nicholas
Sent: Tuesday, January 06, 2009 16:08
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] Queue

Why not just make a moh file of a ring-tone?

-Original Message-
From: asterisk-users-boun...@lists.digium.com
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Mateusz
Pawlowski
Sent: Tuesday, January 06, 2009 1:59 PM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] Queue

Hi,

I was asked to create a Queue which instead of playing MoH it generates
the ringing tone. I had a look around but could find anything, I would
welcome and help.

Regards
Mateusz


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Re: [asterisk-users] Asterisk 1.4.22 Queues problems (Fifo or not ?)

2008-12-18 Thread Darrin Henshaw
I believe you are correct Atis.

Philipp within your queue setup do you have any announcements? If so read the 
posting on 
queues.conf(http://www.voip-info.org/wiki/view/Asterisk+config+queues.conf), 
announcements will have an effect on the order that calls are picked up.

Cheers,


Darrin Henshaw | IT Administrator | MCTS: Exchange 2007 | MCSE 2003 | LPIC
Ignition Support Center | www.ignition.bm
Bermuda (441) 496-4319 | Cayman (345) 947-4357 | Halifax (902) 482-1288
Atlanta | Bermuda | Cayman | Halifax


-Original Message-
From: asterisk-users-boun...@lists.digium.com 
[mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Atis Lezdins
Sent: Thursday, December 18, 2008 14:45
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Asterisk 1.4.22 Queues problems (Fifo or not ?)

On Thu, Dec 18, 2008 at 8:39 PM, Philipp Kempgen
philipp.kemp...@amooma.de wrote:
 Benoit schrieb:

 I'm having a question with asterisk queue system, is it a fifo or a lifo
 or random ?

 Depends on the strategy.
 http://www.voip-info.org/wiki-Asterisk+call+queues


Strategy affects which agent will be next to get call, but not which
call will be sent to next agent (if i understood OP correctly)

Regards,
Atis

--
Atis Lezdins,
VoIP Project Manager / Developer,
IQ Labs Inc,
a...@iq-labs.net
Skype: atis.lezdins
Cell Phone: +371 28806004
Cell Phone: +1 800 7300689
Work phone: +1 800 7502835

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Re: [asterisk-users] about trasncoders

2008-12-09 Thread Darrin Henshaw
Usually aren't those loaded using zaptel. On my machines you edit the 
/etc/sysconfig/zaptel file, and comment out the unused modules leaving only the 
ones you need.

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David fire
Sent: Tuesday, December 09, 2008 10:31
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] about trasncoders

i know but i dont want to write modprobe every time i reboot the server...
there is a file but i cant remember the name...
2008/12/9 Danny Nicholas [EMAIL PROTECTED]mailto:[EMAIL PROTECTED]

Modprobe wctc400p will load the module.  You will then need to (re)start 
asteriskl.





From: [EMAIL PROTECTED]mailto:[EMAIL PROTECTED] [mailto:[EMAIL 
PROTECTED]mailto:[EMAIL PROTECTED]] On Behalf Of David fire
Sent: Tuesday, December 09, 2008 8:13 AM
To: asterisk-users@lists.digium.commailto:asterisk-users@lists.digium.com
Subject: [asterisk-users] about trasncoders



hi

where i should load the module for the trasncoder wctc4XX (lspci shows TC400P)
thanks
David
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Re: [asterisk-users] Priority between calls from different queues

2008-11-28 Thread Darrin Henshaw
One thing you also will run into is listed here: 
http://www.voip-info.org/wiki/view/Asterisk+config+queues.conf.

Here is the interesting part:

Note that calls are not offered to queue members whilst the announcement is 
playing and it is possible for callers to slip ahead in the queue as a result. 
For example, call 1 arrives and is queued. Call 2 arrives ten seconds later and 
is queued. After twenty seconds, call 1 is played the periodic announce 
message. Exactly one second after call 1 starts hearing the message an agent 
becomes free. Since call 1 is tied up with announcements, call 2 is 
successfully offered to the agent. Call 1 remains on hold and yet a call which 
arrived later has been serviced.

Basically you can see that if you have announcements played, that could cause 
your order of answered calls to be not what you expect.

Cheers,

[cid:image001.jpg@01C95142.5DF134F0]
Darrin Henshaw | IT Administrator | MCTS: Exchange 2007 | MCSE 2003 | LPIC
Ignition Support Center | www.ignition.bmhttp://www.ignition.bm/
Bermuda (441) 496-4319 | Cayman (345) 947-4357 | Halifax (902) 482-1288
Atlanta | Bermuda | Cayman | Halifax

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of equis software
Sent: Friday, November 28, 2008 10:06
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Priority between calls from different queues

I saw QUEUE_PRIO but it works inside a queue not between queues.

I need to use two queues because their have different settings like max time 
waiting, max amount of calls in queue and others.

Regards
On Fri, Nov 28, 2008 at 11:34 AM, Atis Lezdins [EMAIL PROTECTED]mailto:[EMAIL 
PROTECTED] wrote:
On Fri, Nov 28, 2008 at 1:13 PM, equis software [EMAIL 
PROTECTED]mailto:[EMAIL PROTECTED] wrote:
 Hi!
 I want to know the way that calls are answer in this case...
 I have queue1 and queue2, one agent that receive call from both queues.

 queue1 - call1
 queue1 - call2
 queue2 - call3
 queue2 - call4

 In my test the agent answer calls in this order: call1,call3,call2 and
 call4.
 I think this must be in this order call1,call2, call3, call4 like a big
 FIFO.

 Its ok this behavior?
 Could I set priority between queues?

Hello,

Queue has lot of different settings, like wrapuptime, strategy, etc.
Also two queues usually don't know about each other, with few
exceptions. One of them is shared_lastcall (introduced in Asterisk
1.6.0). There's also weight - it will help to give priority to
specific queue if multiple calls are ready to go to agent in different
queues. Also, you can give priority to different callers within queue
by setting QUEUE_PRIO variable before sending call to queue.

You could try to describe why you need two queues and what should be
rules to distribute calls - so we can help you with overall
architecture.

Regards,
Atis





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VoIP Project Manager / Developer,
IQ Labs Inc,
[EMAIL PROTECTED]mailto:[EMAIL PROTECTED]
Skype: atis.lezdins
Cell Phone: +371 28806004
Cell Phone: +1 800 7300689
Work phone: +1 800 7502835

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Re: [asterisk-users] Collect digits from the Callee after the Call is connected.

2008-11-20 Thread Darrin Henshaw
Yeah what Doug said ;), for more info check out: 
http://www.voip-info.org/wiki-Asterisk+cmd+Read

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Doug Lytle
Sent: Thursday, November 20, 2008 8:49 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Collect digits from the Callee after the Call is 
connected.

Simith Nambiar wrote:
 Hello All,
   I want to collect the Digits input by the Callee after
 the Call is connected, i use the Dial Application to connect the Caller



You'll want to look at the read application.

Doug


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