Re: [asterisk-users] Strange beep during calls

2008-08-07 Thread Guido Hecken
Hi Felippe,
 
in the past we had some trouble with a specific SNOM Firmware, which did not
handle dtmf tones correctly. As a workarround, we tried to set
relaxdtmf=yes in sip.conf.
As a result we had these beep-tones generated randomly.
Not shure, if this is your problem too...
 

Friendly Regards,


Guido

 

gwsNetTech
Guido Hecken

Quirrenbacher Str. 36
53639 Königswinter
Germany


fon +49(2244) 870663
fax +49(2244) 870664
mobil  +49(179) 1267353
web  http://www.gwsnettech.de/ http://www.gwsnettech.de
mail mailto:[EMAIL PROTECTED] [EMAIL PROTECTED]

 


  _  

Von: Felippe Silvestre [mailto:[EMAIL PROTECTED] 
Gesendet: Mittwoch, 6. August 2008 19:46
An: asterisk-users@lists.digium.com
Betreff: [asterisk-users] Strange beep during calls


Hi all,
 
Our users are complaining about beeps that happen in the middle of some
calls. They are similar to the sound heard you are in a call and press any
button in your phone. Please find bellow some examples of these beeps(the
recordings are in Portuguese, but the beeps are easy to identify):
 
 http://www.katizak.locaweb.com.br/asterisk/beep.mp3
http://www.katizak.locaweb.com.br/asterisk/beep.mp3
http://www.katizak.locaweb.com.br/asterisk/beep2.mp3
http://www.katizak.locaweb.com.br/asterisk/beep2.mp3 
http://www.katizak.locaweb.com.br/asterisk/beep3.mp3
http://www.katizak.locaweb.com.br/asterisk/beep3.mp3 
http://www.katizak.locaweb.com.br/asterisk/beep4.mp3
http://www.katizak.locaweb.com.br/asterisk/beep4.mp3 
 
We are sure that our users are not pressing any button in the softphones
during the conversations.
Do you guys are able to identify where these beeps are coming from? Maybe an
* functionality that we need to turn off... We are using Asterisk 1.4.21.2.
 
Thanks.
 
Felippe Silvestre

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Re: [asterisk-users] DTMF Issues

2008-04-30 Thread Guido Hecken
Not shure if it helps here, but we had nearly the same dtmf problem in an
asterisk 1.4 install with SNOM 320/360 phones.
After hours of fiddling arround, we used relaxdtmf=yes in sip.conf and the
problem went away.
 
Guido
 


  _  

Von: Ian [mailto:[EMAIL PROTECTED] 
Gesendet: Mittwoch, 30. April 2008 11:34
An: Asterisk Users Mailing List - Non-Commercial Discussion
Betreff: [asterisk-users] DTMF Issues


Hi all

I am getting the feeling you are going to be hearing alot more from me in
the near future.

I have yet another issue here. This time its with DTMF (again).

Ok the setup is as follows:

We have a few Grandstream BT 200 phones and a few X-Lite phones. When
dialing out to, say a bank, with the Grandstream the bank complains that it
is unable to detect our DTMF tones. However when I do the same with the
X-Lite it detects it correctly.

Now I am in the process of implementing authentication into the system. This
on the other hand detects Grandstream DTMF but not X-Lite DTMF.

The Grandstream phones have been set up to send their DTMF via sip info (I
set it up that way in order to use the *2 transfer feature). I have tried
Zoiper and when I set it up to also send DTMF via sip info, the asterisk
detects the DTMF correctly.

Can anyone tell me what I can do to enable the DTMF to work?

Thanks in advance.

Ian

-- 

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[asterisk-users] Asterisk SNOM and DTMF

2008-04-23 Thread Guido Hecken
For information purposes:
We had problems with proper dtmf recognition.
Asterisk Version: SVN-branch-1.4-r114083
SNOM FW: 7.1.30

With the above constellation dtmf tones sometimes worked and sometimes not.
Already a few hours and much testings later, we found and used the
configuration parm 
relaxdtmf.
In the past we diddn't use this parameter at all without any dtmf problems.
Perhaps a silent change in asterisk's way of handling dtmf?

With relaxdtmf=yes in sip.conf's general context, dtmf tones seem to work
reliable.
Not shure about other magic side-effects, but it helped.

In the hope of saving someone else a few hours...

Guido
 
gwsNetTech
Guido Hecken

Quirrenbacher Str. 36
53639 Königswinter
Germany

fon +49(2244) 870663
fax +49(2244) 870664
mobil  +49(179) 1267353
web http://www.gwsnettech.de
mail[EMAIL PROTECTED]

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Re: [asterisk-users] Queues +Exiting

2008-04-09 Thread Guido Hecken
 -Ursprüngliche Nachricht-
 Von: Rob Schall [mailto:[EMAIL PROTECTED] 
 Gesendet: Mittwoch, 9. April 2008 15:50
 An: Asterisk Users Mailing List - Non-Commercial Discussion
 Betreff: [asterisk-users] Queues +Exiting
 
 I'm having a problem getting my queue to function as it should.
 
 After 20 seconds or so, it should prompt the user with a 
 message thanks
 for holding. press # to leave a message or stay on the line to
 continue holding. I set up the context in the queues.conf 
 file, so if
 a user presses a digit, they should be able to leave. But I get a SIP
 BUSY message.
 
 Here are my confs:
 
 queues.conf
 [custserv]
 music=default
 strategy=ringall
 ;timeout=10
 retry=20
 wrapuptime=0
 maxlen=0
 context = queue-out
 periodic-announce=cont_holding
 periodic-announce-frequency=15
 ;announce-frequency=15
 ;announce-holdtime=yes
 member = SIP/2001
 member = SIP/2002
 member = SIP/1004


 extensions.conf
 [queue-out]
 exten = s,1,Voicemail(u${vmbox})
 exten = s,2,Hangup

Perhaps it's the s extension, did you try with

exten = 1,1,Voicemail(u${vmbox})
exten = 1,2,Hangup


Regards,

Guido
 
gwsNetTech
Guido Hecken

Quirrenbacher Str. 36
53639 Königswinter
Germany

fon +49(2244) 870663
fax +49(2244) 870664
mobil  +49(179) 1267353
web http://www.gwsnettech.de
mailto:[EMAIL PROTECTED]

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[asterisk-users] Parked calls and callerid

2008-04-07 Thread Guido Hecken
Hi list,
 
sorry if this has been discussed in the past and is also posted twice to the
list,
but I couldn't find anything wise about it.
 
Since we had some trouble with the builtin hold function of some (all?) SNOM
320/360
phones, we decided to use the call parking feature in asterisk instead.
 
Assume, a call comes in with CALLERID(num) 1234567 for extension 10.
Extension 10 parks this call into 801, dials extension 11 and asks if she/he
could
fetch the call on parkposition 801.
Extension 11 dials 801 and get's the call and can only see 801 in the phones
display.
 
So, how could we get the original CALLERID(num) 1234567 back in the phones
display?
Using a channel variable or use astdb comes in mind, but what is the best
way to achieve 
this?
In traditional pbx systems this seems to be a standard function.
Any ideas on how do handle these callerids?
 
 
Here some of the involved configs
---
in extensions.conf:
 
[parkedcalls]
exten =  80[1-5],1,NoCDR()
exten =  80[1-5],2,ParkedCall(${EXTEN})
 
in features.conf:
 
[general]
parkext = 800
parkpos = 801-805
context = parkedcalls  
parkingtime = 60
 
-

We are using SVN-branch-1.4-r96449 and other, older versions of asterisk

Kind regards,

 
Guido

 

 

gwsNetTech
Guido Hecken

Quirrenbacher Str. 36
53639 Königswinter
Germany


fon +49(2244) 870663
fax +49(2244) 870664
mobil  +49(179) 1267353
web  http://www.gwsnettech.de/ http://www.gwsnettech.de
 mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]

 
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[asterisk-users] Asterisk parked calls and callerid

2008-04-02 Thread Guido Hecken
Hi list,
 
sorry if this has been discussed in the past, but I couldn't find anything
wise about it.
 
Since we had some trouble with the builtin hold function of some (all?) SNOM
320/360
phones, we decided to use the call parking feature in asterisk instead.
 
Assume, a call comes in with CALLERID(num) 1234567 for extension 10.
Extension 10 parks this call into 801, dials extension 11 and asks if she/he
could
fetch the call on parkposition 801.
Extension 11 dials 801 and get's the call and can only see 801 in the phones
display.
 
So, how could we get the original CALLERID(num) 1234567 back in the phones
display?
Using a channel variable or use astdb comes in mind, but what is the best
way to achieve 
this?
In regular pbx systems this seems to be a standard function.
Any ideas on this?
 
 
Here some of the involved configs
---
in extensions.conf:
 
[parkedcalls]
exten =  80[1-5],1,NoCDR()
exten =  80[1-5],2,ParkedCall(${EXTEN})
 
in features.conf:
 
[general]
parkext = 800
parkpos = 801-805
context = parkedcalls  
parkingtime = 60
 
-

We are using SVN-branch-1.4-r96449 and other, older versions of asterisk

Regards 

Guido

 

 

gwsNetTech
Guido Hecken

Quirrenbacher Str. 36
53639 Königswinter
Germany


fon +49(2244) 870663
fax +49(2244) 870664
mobil  +49(179) 1267353
web  http://www.gwsnettech.de/ http://www.gwsnettech.de
 mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]

 
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Re: [asterisk-users] Asterisk parking hold and transferdigittimeo ut

2008-03-26 Thread Guido Hecken
 -Ursprüngliche Nachricht-
 Von: Mojo with Horan  Company, LLC [mailto:[EMAIL PROTECTED] 
 Gesendet: Dienstag, 25. März 2008 23:23
 An: Asterisk Users Mailing List - Non-Commercial Discussion
 Betreff: Re: [asterisk-users] Asterisk parking hold and 
 transferdigittimeout
 
 It seems that the dialplan comes into play.  If your parking 
 lot is 700, 
 and you have any extension patterns that COULD begin with that, then 
 asterisk will wait to make SURE you're not typing 700:
 
 Let's say that 700 is my parking lot extension.
 
 exten = _NXXNXX,1,blahblahblah
 
 This could match 7005551212, so asterisk waits around to make 
 sure I'm 
 not trying to find any more buttons before it accepts that I 
 meant 700.  
 As an example, if your parking lot extension was **, then 
 asterisk could 
 be pretty darn sure that that won't match anything else, and 
 will accept 
 it directly as a number to transfer too. 

SOLUTION ###

Thanks for the tip, it was really the dialplan. In our * installations we
have an 
outgoing context, named capi-out starting with this:

[capi-out]
exten = _XXX.,1,DoSomethingReallyImpressive()
...

After I changed it to:

[capi-out]
include = notfall ; special context for 3-digit emergency numbers
exten = _.,1,DoSomethingReallyImpressive()
...

[notfall]
exten = _11X,1,Dial(CAPI/ISDN3/${EXTEN}/b,60,tT)
...

BTW these includes are really magic, cause sometimes they don't do what you 
(especially I) expext.
Please take a look at this:

EXAMPLE ###

;DIALPLAN
...

[capi-in]
include = capi-in-sub
exten = _955623XX,1,DoSomethingReallyImpressive()
...

[capi-in-sub]
exten = 9556230,1,DoSomethingReallyImpressive()
exten = 95562315,1,DoSomethingAnybodyWouldExpect()
...

Now, what happens:

Call for 9556230 reaches capi-in, is redirected through include statement to
capi-in-sub and executed.
So far so fine, expected behaviour.

Call for 95562315 reaches capi-in and is executed direct, the include
directive isn't executed at all!
Why?
Through the include statement, asterisk has to look first in capi-in-sub,
there it should
find this extension:
exten = 95562315,1,DoSomethingAnybodyWouldExpect()
...

and follow the dialplan under capi-in-sub since a valid extension was found.

What's wrong, any ideas?


Regards,

Guido Hecken
 
gwsNetTech
Guido Hecken

Quirrenbacher Str. 36
53639 Königswinter
Germany

fon +49(2244) 870663
fax +49(2244) 870664
mobil  +49(179) 1267353
web http://www.gwsnettech.de
mailto:[EMAIL PROTECTED]
 

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Re: [asterisk-users] Asterisk parking hold and transferdigittimeo ut

2008-03-26 Thread Guido Hecken
 -Ursprüngliche Nachricht-
 Von: Jared Smith [mailto:[EMAIL PROTECTED] 
 Gesendet: Mittwoch, 26. März 2008 13:01
 An: Asterisk Users Mailing List - Non-Commercial Discussion
 Betreff: Re: [asterisk-users] Asterisk parking hold and 
 transferdigittimeout
 
 On Wed, 2008-03-26 at 12:30 +0100, Guido Hecken wrote:
  Now, what happens:
  
  Call for 9556230 reaches capi-in, is redirected through 
 include statement to
  capi-in-sub and executed.
  So far so fine, expected behaviour.
  
  Call for 95562315 reaches capi-in and is executed direct, 
 the include
  directive isn't executed at all!
  Why?
  Through the include statement, asterisk has to look first 
 in capi-in-sub,
  there it should
  find this extension:
  exten = 95562315,1,DoSomethingAnybodyWouldExpect()
  ...
  
  and follow the dialplan under capi-in-sub since a valid 
 extension was found.
  
  What's wrong, any ideas?
 
 This is a very popular misconception regarding include statements, so
 let me try to reiterate how includes work.
 
 When a call comes into a particular context, Asterisk looks for the
 following items:
 
 1) Exact matches in the current context.  If a match is 
 found, Asterisk
 will not continue searching.
 2) Pattern matches in the current context.  If at least one pattern
 match is found that matches the dialed extension, Asterisk will not
 continue searching (even if a better match is included .
 3) Any switch = statements.  These can be used for remote dialplan
 lookups, realtime dialplan lookups, DUNDi, etc.  If Asterisk finds at
 least one match, it will not continue searching.
 4) Any included contexts.  These will be followed in order, 
 and for each
 included context, this same list will be applied.
 
 In your example above, you somehow assumed that the included context
 would be searched, even though Asterisk already found a match in the
 current context.

Hi Jared,

thanks for your general explanations on using contexts and includes.
Since I have your book in my rack, I really should have done some better
reading and obviously understanding ;-)
Homework done, lesson  learned!

Regards,

Guido
 
gwsNetTech
Guido Hecken

Quirrenbacher Str. 36
53639 Königswinter
Germany

fon +49(2244) 870663
fax +49(2244) 870664
mobil  +49(179) 1267353
web http://www.gwsnettech.de
mailto:[EMAIL PROTECTED]
 

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Re: [asterisk-users] Asterisk parking hold and transferdigittimeo ut

2008-03-26 Thread Guido Hecken

 According to this post:
 http://lists.digium.com/pipermail/asterisk-dev/2007-April/027281.html
 Includes are tacked on to the end of the dialplan they are mentioned 
 in, not where they stand.
 
 So, since your exten = _955623XX,1,DoSomethingReallyImpressive() 
 matches, asterisk doesn't need to even bother checking the 
 included context.
 
 Moj

Hi Moj,

thanks for pointing this out.
In the meantime I've learned how to use contexts and includes ;-)
Jared's post, some hours ago, was very helpful.

Regards,

Guido

gwsNetTech
Guido Hecken

Quirrenbacher Str. 36
53639 Königswinter
Germany

fon +49(2244) 870663
fax +49(2244) 870664
mobil  +49(179) 1267353
web http://www.gwsnettech.de
mailto:[EMAIL PROTECTED]

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[asterisk-users] Asterisk parking hold and transferdigittimeout

2008-03-25 Thread Guido Hecken
Hi,
 
anyone out there with the same problems and a possible solution to the
following?
 
The functions callparking and hold use the same transferdigittimeout in
features.conf.
While I think 3 to 5 seconds are enough to let the user find their keys on
the phone,
the double ammount of time ( 2 x 5 secs) you have to wait before a call is
parked and 
the parkposition is announced, is really too long.
Did I miss something in the documentation?

We are using SVN-branch-1.4-r96449.


Regards,

Guido Hecken

 
gwsNetTech
Guido Hecken

Quirrenbacher Str. 36
53639 Königswinter
Germany


fon +49(2244) 870663
fax +49(2244) 870664
mobil  +49(179) 1267353
web http://www.gwsnettech.de
mailto:[EMAIL PROTECTED]

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RE: [asterisk-users] [OT] Wifi SIP phon es - LinkSys WIP330

2006-12-28 Thread Guido Hecken
 -Ursprüngliche Nachricht-
 Von: Wayne [mailto:[EMAIL PROTECTED] 
 Gesendet: Donnerstag, 28. Dezember 2006 22:20
 An: asterisk-users@lists.digium.com
 Betreff: [asterisk-users] [OT] Wifi SIP phones - LinkSys WIP330
 
 Hi List,
 Hope everyone is recovering from the festive season :) (ok we 
 still have 
 new years i guess!)
 
 Anyways, I was wondering if anyone has had any successful 
 dealings with 
 WiFi phones and operation with '*' at all?
 
 I've been keeping my eye on the LinkSys WIP330 ( 
 http://preview.tinyurl.com/nccxn ) and wondered your 
 collective thoughts?
 
 Would I be correct in thinking that (as long as the relevant 
 ports were 
 open on the firewall) it would be possible to still be an 
 extension to * 
 if you could access the internet from, say, a wifi hot spot 
 that was not 
 a part of the lan?
 
 Thanks
 Wayne

We tried the Siemens Gigaset SL75 W-LAN in a customer's asterisk
installation.
Voice quality is superb, standbytime and range are ok, looks really
convincing.
Pricing about 169.- € 

Regards

Guido
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RE: [asterisk-users] Patton 1400

2006-11-04 Thread Guido Hecken
Hi Kevin,

you have to create a gateway in the Smart Node:

gateway sip sip
  bind interface eth1 router

  service default
domain gwsnettech.local
realm gwsnettech.local
authentication isdngw2 password huffvtzddzdjkhuztztufuz== encrypted
default
default-server hallinux2.gwsnettech.local 5060 loose-router
registrar hallinux2.gwsnettech.local 5060

In sip.conf, something like this:

[isdngw2]
type=friend
username=isdngw2
secret=the_unencrypted_password_from _above
host=192.168.161.135
;host=dynamic
fromuser=gwsnettech
fromdomain=gwsnettech.local
nat=no
context=isdngw2-in
canreinvite=no

If you need a complete running config, I can send it to you offlist.

Hope, it helps...


Guido


Von: Kevin Withnall [mailto:[EMAIL PROTECTED] 
Gesendet: Samstag, 4. November 2006 05:58
An: asterisk-users@lists.digium.com
Betreff: [asterisk-users] Patton 1400

I have a patton 1400 setup to handle the bri interface. As a trixbox user, I
wanted a sip trunk rather than having to re-compile bri support into
trixbix.

Anyway, I have it working now so that asterisk can make calls and they are
passed properly to the telephone network. Incoming calls however are another
matter. I have (after turning on cli debug in the 1400) determined that its
getting stuck in the routing system. I don't know what destination to make
to get it to sip connect to the asterisk box.

Ive tried making an interface that has a remote address of the asterisk box
but that doesn't work. Can someone send me a config for anything they have
done that is similar to this ? I believe the Patton 1200 is also the same
unit apart from extra ports.

Any help would be greatly appreciated.

Regards
Kevin

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RE: [asterisk-users] Re: ASTTAPI

2006-09-28 Thread Guido Hecken
 -Ursprüngliche Nachricht-
 Von: Tomislav Parcina [mailto:[EMAIL PROTECTED]
 Gesendet: Donnerstag, 28. September 2006 09:10
 An: Asterisk Users Mailing List - Non-Commercial Discussion
 Betreff: [asterisk-users] Re: ASTTAPI
 
 In article [EMAIL PROTECTED],
[EMAIL PROTECTED]
 says...
  Has anyone actually gotten ASTTAPI to work?  I can't seem to get it to
work, yet I
 have other TAPI setups (SNAP and xtelsio) working fine.  I have noticed
that SNAP
 and Xtelsio act differently.  Etelescript is the application that will be
calling TAPI.
 
 Hi Mike!
 
 I have been using ASTTAPI, but it takes time to configure it and I'm not
sure it's
 developing any more. Now I'm using SNAP for several days but it seams that
it has
 some bugs. I'm using Snap's forum to check with developer about this, but
it's going
 slowly. I don't think that Snap is for business production yet.
 
 If developer doesn't solve those problems with Snap, I'll try Etelescript.
Is Etelescript
 free? Is it open source?

After spending many many hours on asttapi and other tapisolutions, we found
Tapi for Asterisk here:
http://www.phonesuite.de/de/produkte/ast_tsp/phonesuite_tapi_for_asterisk.ht
m
It works like a charm and the licensefee with 25.-€/10 Clients is really
fair.
We couldn't find any bugs in the software and in combination with tapicall
www.tapicall.de it's our preferred link-up to Outlook/Exchange in all of our
asterisk installations.
Since it's language is in german, you might have a closer look on some
german dictionaries, but after configuration is done (5 minutes) you can
forget about ever installed it. 
;-)

Hope, these informations saved you some time, money and nerves

Guido
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[asterisk-users] asterisk 1.4 branch and chan-capi-0.7.0

2006-09-26 Thread Guido Hecken
Hi List,

is there a known problem compiling chan-capi-0.7.0 against asterisk branch
1.4?

System:
Fedora Core 4 with Kernel 2.6.17-1.2142_FC4
AVM Fritz Card is present and fcpci running and up
isdn4k-utils and isdn4k-utils-devel installed
capi4hylafax installed

make in chan_capi source said:

gcc -pipe -fPIC -Wall -Wmissing-prototypes -Wmissing-declarations -g
-I/usr/include -D_REENTRANT -D_GNU_SOURCE  -O6 -march=i686
-Wno-missing-prototypes -Wno-missing-declarations -DCRYPTO   -c -o
chan_capi.o chan_capi.c
chan_capi.c:146: warning: type defaults to 'int' in declaration of
'STANDARD_LOCAL_USER'
chan_capi.c:146: warning: data definition has no type or storage class
chan_capi.c:147: warning: type defaults to 'int' in declaration of
'LOCAL_USER_DECL'
chan_capi.c:147: warning: data definition has no type or storage class
chan_capi.c: In function 'capi_new':
chan_capi.c:2078: error: 'struct ast_channel' has no member named 'type'
chan_capi.c: In function 'pbx_capicommand_exec':
chan_capi.c:4582: warning: implicit declaration of function 'LOCAL_USER_ADD'
chan_capi.c:4597: warning: implicit declaration of function
'LOCAL_USER_REMOVE'
chan_capi.c: At top level:
chan_capi.c:5244: error: unknown field 'send_digit' specified in initializer
chan_capi.c:5244: warning: initialization from incompatible pointer type
make: *** [chan_capi.o] Error 1

Thanks for any hints and ideas

Guido


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RE: [asterisk-users] asterisk 1.4 branch and chan-capi-0.7.0

2006-09-26 Thread Guido Hecken
 -Ursprüngliche Nachricht-
 Von: Armin Schindler [mailto:[EMAIL PROTECTED]
 Gesendet: Dienstag, 26. September 2006 13:37
 An: Asterisk Users Mailing List - Non-Commercial Discussion
 Betreff: Re: [asterisk-users] asterisk 1.4 branch and chan-capi-0.7.0
 
 On Tue, 26 Sep 2006, Guido Hecken wrote:
  Hi List,
 
  is there a known problem compiling chan-capi-0.7.0 against asterisk
branch
  1.4?
 
 chan-capi was not ported to Asterisk 1.4 yet. See bug
  http://bugs.melware.net/mantis/view.php?id=20
 
 Armin

Armin,

thanks for the info.
Are there any plans on porting it to 1.4 and if yes, is there an approximate
release date?

Regards,

Guido
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RE: [asterisk-users] fast SIP failover (outgoing sIP requests) wi th 1.2

2006-09-19 Thread Guido Hecken
 -Ursprüngliche Nachricht-
 Von: Klaus Darilion [mailto:[EMAIL PROTECTED]
 Gesendet: Dienstag, 19. September 2006 16:03
 An: asterisk-users@lists.digium.com
 Betreff: [asterisk-users] fast SIP failover (outgoing sIP requests) with
1.2
 
 Hi!
 
 I have the following problem: I route calls from one office to the other
 office via SIP, but if for any reason this SIP call fails, I want a
 backup route via the PSTN.
 
 Thus, I use:
 
 
 exten =  _[1-9].,4,Dial(SIP/${enumresult},90)
 exten =  _[1-9].,5,GotoIf($[${DIALSTATUS} = CHANUNAVAIL]?103:6)
 exten =  _[1-9].,6,GotoIf($[${DIALSTATUS} = CONGESTION]?103:7)
 exten =  _[1-9].,7,Hangup
 exten =  _[1-9].,103,Dial(ZAP/g1/${EXTEN},90)
 
 The problem is, if the SIP server at the remote office is down, thus no
 responses to the INVITE, it takes 64 seconds to timeout.
 
 Is there a method to shorten this interval - e.g. if there is no
 response within 10 seconds give up - without changing the hardcoded
 retransmission value (6) in chan_sip ?
 
 regards
 klaus

Hi,

maybe I'm wrong, but what about using the ChanisAvail function?

We did something like this in a customer installation:

exten = _XXX.,1,Set(LANGUAGE()=de)
exten = _XXX.,2,ChanisAvail(CAPI/ISDN3/${EXTEN},s)
exten = _XXX.,3,Dial(CAPI/ISDN3/${EXTEN}/b,60,tT)
exten = _XXX.,4,Congestion
exten = _XXX.,103,ChanisAvail(CAPI/ISDN2/${EXTEN},s)
exten = _XXX.,104,Dial(CAPI/ISDN2/${EXTEN}/b,60,tT)
exten = _XXX.,105,Congestion


Hope, it helps ...


Guido
 
gwsNetTech
Guido Hecken

Quirrenbacher Str. 36
53639 Königswinter
Germany

fon +49(2244) 870663
fax +49(2244) 870664
mobil  +49(179) 1267353
web http://www.gwsnettech.de
mailto:[EMAIL PROTECTED]

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RE: [asterisk-users] Fedora

2006-09-18 Thread Guido Hecken
Hi,

we're using Fedora Core 3-5 on all of our customer asterisk installations,
as well as on other projects like mythtv, mailservers and general servers
without any problems.
We like Fedora's bleeding edge state.

Guido 
 
 
 Hi list;
 
 Does asterisk work with fedora because redhat
 enterprise is licensed and costly.
 

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RE: [asterisk-users] Asterisk Server Down

2006-09-17 Thread Guido Hecken
Hi,

obviously asterisk doesn't start with the installed(?) start script.
Try to start it manually and watch the cli for informations with
asterisk -vvvc
AFAIK a make config in the asterisk source should install the start script
for your system.

Hope it helps...

Guido

Von: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
Gesendet: Sonntag, 17. September 2006 15:27
An: asterisk-users@lists.digium.com
Betreff: [asterisk-users] Asterisk Server Down

I rebooted the server on which the Asterisk is hosted on. The * did not come
back up and I get this message when I attempt to use CLI
 
[EMAIL PROTECTED] ~]# asterisk -r
Unable to connect to remote asterisk (does /var/run/asterisk.ctl exist?)
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RE: [asterisk-users] Asterisk Server Down

2006-09-17 Thread Guido Hecken
 -Ursprüngliche Nachricht-
 Von: Tzafrir Cohen [mailto:[EMAIL PROTECTED]
 Gesendet: Sonntag, 17. September 2006 15:56
 An: asterisk-users@lists.digium.com
 Betreff: Re: [asterisk-users] Asterisk Server Down
 
 On Sun, Sep 17, 2006 at 03:54:46PM +0200, Guido Hecken wrote:
  Hi,
 
  obviously asterisk doesn't start with the installed(?) start script.
  Try to start it manually and watch the cli for informations with
  asterisk -vvvc
 
 One warning: if your system is normally configured to run as non-root,
 this may cause it to write some fiels as root, and not start properly
 next time you start it with the standard script.
 
 With the Debian packages, use:
 
 /etc/init.d/asterisk debug
 
 Which is normally just a glorified:
 
   asterisk -U asterisk -vv

Tzafrir,

you're right, one should proof, under which user asterisk runs...
Besides security reasons, running asterisk as root, doesn't it allow a
higher prioritization of asterisk processes?

Guido

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RE: [asterisk-users] Asterisk 1.2 and SATA drives

2006-09-08 Thread Guido Hecken
 -Ursprüngliche Nachricht-
 Von: Tharanga [mailto:[EMAIL PROTECTED]
 Gesendet: Freitag, 8. September 2006 07:35
 An: asterisk-users@lists.digium.com
 Betreff: [asterisk-users] Asterisk 1.2 and SATA drives
 
 Greeitngs !,
 
 I am haivng asterisk 1.0.x verison and going to upgrade it to version
1.2.4.
 with zaptel 1.2.8. i have PATA drives. asterisk 1.0.x verison didnt
support
 SATA (IRQ problems). so..this new relaeasr 1.2.x can support SATA drives
on
 dual core processor ??
 
 iam using TDM04B card.
 
 hope u guys can comment on this..
 thxs in advance
 Tharanga

Hi,

AFAIK, this isn't an asterisk related problem. We used SATA Disks in early
0.9 and 1.0 Asterisk versions without any problems. I think it has to do
with OS and Kernelversions and the hardware you have chosen. Sometimes ago
we set up an asterisk server with sata2 (3 Gbit/s) and had permanent kernel
panics. After setting the jumpers on the disk to 1,5 Gbit/s transfer rate,
every thing worked great.


Hope, it helps...


Guido
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RE: [asterisk-users] Incoming call problem-calling part is busy(I PKall)

2006-09-07 Thread Guido Hecken
Von: Crazy Boy [mailto:[EMAIL PROTECTED] 
Gesendet: Donnerstag, 7. September 2006 14:25
An: asterisk-users@lists.digium.com
Betreff: [asterisk-users] Incoming call problem-calling part is busy(IPKall)

Hi,

I have registered with IPKall ang got the number i.e., 206XXX. When I
call to this number, It is telling that The party you are calling is
currently busy. Here I am giving my config details.

When I registered with IPKall, I entered these below values:

SIP Phone number: 7312567
SIP Proxy: voip-co1.teliax.com

Contents in sip.conf file:

[7312567]
type=peer
dtmfmode=rfc2833
context=inbound
insecure=very
host=voiper.ipkall.com

Contents in extensions.conf file:

[inbound]
exten = 7312567,1,Dial(SIP/250,20)
include = internal

Here, 250 is the SIP account.

I have given my total configuration. Please tell me the solution. Looking
forward to your response. Thank you.

Hi,

might be I'm wrong, but you need a at least a register statement in the
general section in your sip.conf

register = USER-ID:[EMAIL PROTECTED]/USER-ID

Hope, it helps...

Guido
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RE: [asterisk-users] Experience Patton BRI gateways and Asterisk?

2006-09-05 Thread Guido Hecken
 -Ursprüngliche Nachricht-
 Von: Koopmann, Jan-Peter [mailto:[EMAIL PROTECTED]
 Gesendet: Dienstag, 5. September 2006 13:54
 An: Asterisk Users Mailing List - Non-Commercial Discussion
 Betreff: [asterisk-users] Experience Patton BRI gateways and Asterisk?
 
 Hi,
 
 can anybody comment on patton inalp voice gateways and Asterisk? How good
is
 there echo cancellation? How good is the interop with Asterisk? I am
especially
 looking for reports on 4630 and 45xx series with BRI.

Hi JP,

we used the Smartnodes 1400 and the Smartnodes 2300 in the past.
Echo canceler is great and they work really rock stable.
Good Support from Patton/Inalp was included.
You get many functions for your money, (integrated DSL-Router,QOS,SIP/H323
Support etc.).
But eventuallly you pay for functions, you don't really need.
I found the BRI Cards from Gerdes Primux2S0/Te/NT and Primux4S0/Te/NT work
great and you have to configure only one device, your Asterisk.
Another benefit of ISDN cards I see in handling the ISDN-Ports direct in
Asterisk, in your dialplan. This gives you a more flexible way of call
routing.
BTW, multiple Primux Cards in one system are supported!
On the other hand, you have some kind of backup by using the Smartnodes, if
your 
asterisk dies.

Hope, the informations are usefull

Guido 
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RE: [asterisk-users] Queue timeout problems

2006-09-03 Thread Guido Hecken
 -Ursprüngliche Nachricht-
 Von: Mr. Jones [mailto:[EMAIL PROTECTED]
 Gesendet: Sonntag, 3. September 2006 06:10
 An: Asterisk Users Mailing List - Non-Commercial Discussion
 Betreff: Re: [asterisk-users] Queue timeout problems
 
 Thanks Guido -
 
 I tried that and still have the same problem. The call never seems to
 leave the queue.
 
 Any other ideas?

Hmm, to have a closer look on the problem, one could do the following

Activate debugging, error and verbose logging in logger.conf by having a
line like this:
console = notice,warning,error,debug,verbose

Open the cli and do a logger reload
set verbose to 5 or even 255

Initiate a call to the queue and watch for errors/informations.

Perhaps, define a context named test and put a really simple command in it.
Something like this

[test]
exten = 120,1,Answer()
exten = 120,2,Playback(some-sound-file)
exten = 120,3,Hangup

Change your queue to call this context in the second priority.
Also have a closer look on your include commands in the dialplan...
Normally an extensions reload on the cli should activate the changes to the
dialplan, but with a restart now you should be save.

Good luck

Guido

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RE: [asterisk-users] Queue timeout problems

2006-09-02 Thread Guido Hecken
 -Ursprüngliche Nachricht-
 Von: Mr. Jones [mailto:[EMAIL PROTECTED]
 Gesendet: Sonntag, 3. September 2006 01:12
 An: asterisk-users@lists.digium.com
 Betreff: [asterisk-users] Queue timeout problems
 
 Hi Folks,
 
 I'm trying to use the Queue feature to essentially implement a
 multiple call appearance situation for some of our executives.
 
 Essentially I have a queue defined per executive like:
 exten=9495551212,1, Queue(stever|tTr|||25)
 exten=9495551212,2, Goto(druid-users,1212,1)

Give these settings a try:

exten=9495551212,1,Wait(2)
exten=9495551212,2,(Playback(some-announce) ; could be an empty sound file
exten=9495551212,3,Queue(stever|tT|||60) ; try without option r
exten=9495551212,4,Goto(druid-users,1212,1)

[stever]
strategy=ringall
context=druid-default
joinempty=yes
member= SIP/1200
member= SIP/1201
member= SIP/1212
timeout=15 


 
 So the user hits the queue ok, but they never fallout to the 2nd
 priorty, which has macros for follow-me, and handles the voice mail.

What happens to the call instead? Dropped, endless in the queue?

 
 in queues.conf I have
 
 [stever]
 strategy=ringall
 context=druid-default
 joinempty=yes
 member= SIP/1200
 member= SIP/1201
 member= SIP/1212
 timeoutreset = no

Hope, it helps

Guido
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RE: [asterisk-users] Snom Function keys

2006-08-31 Thread Guido Hecken
 Having an issue with Snom function keys. I've tried it all doesn't work...
 
 Extension has a voicemail message as the MWI is flashing. Hits Retrieve
 button, automatically goes to Comedian mail and is prompted for his
 username...
 
 What I'd like to do is have Comedian stop being a Comedian, recognize
 that extension and simply ask for the password. (and thanks to those who
 responded before but nothing seems to work...)
 
 Updated all my phones to 6.2.3 and tried the following unsuccessfully:

You should have something like this in your default section of
extensions.conf
exten = asterisk,1,VoiceMailMain(s${CALLERIDNUM})

leave the Retrieve button on it's default:
RETRIEVE:Key EventF_RETRIEVE

 RETRIEVE:Speed Dialsip:[EMAIL PROTECTED];user=extension_number
 RETRIEVE:Speed Dialsip:[EMAIL PROTECTED];username=extension_number
 RETRIEVE:Speed Dialsip:[EMAIL PROTECTED];user=extension_number
 RETRIEVE:Speed Dialsip:[EMAIL PROTECTED];username=extension_number
 RETRIEVE:Speed Dialsip:[EMAIL PROTECTED];user=extension_number
 RETRIEVE:Speed Dialsip:[EMAIL PROTECTED];username=extension_number
 RETRIEVE:Key EventF_RETRIEVE
 
 Nothing seems to work. Any suggestions?
 
 And for the sidecar, same applies... I have a sidecar on one phone, and
 I wanted that sidecar to show me who is on the phone...

Do you have something like this in the context of the snoms in
extensions.conf?

exten = 10,hint,SIP/10,name

This works for us in all * installs.

Hope, it will help

Guido
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[asterisk-users] Changes in handling anonymous calls entering ast erisk

2006-08-28 Thread Guido Hecken
Hi list,

after too much time of googling and trial and error, I need some help.

In older Asterisk Versions 0.9 - 1.0 (Asterisk CVS-HEAD-02/13/05-15:26:28)
we used this setup:

extensions.conf

exten = 876779,1,AGI,reverse.agi| ${CALLERIDNUM}
exten = 876779,2,SetCIDName(Privat ${LONGNAME})
exten = 876779,3,SetCIDNum(${CALLERIDNUM})
exten = 876779,4,Dial(SIP/6303SIP/6301SIP/6302SIP/6304,120,tTo)
exten = 876779,5,SetLanguage(de)
exten = 876779,6,Voicemail(6301)
exten = 876779,7,Hangup

Everything works great, calls coming in with an existing CIDNUM are shown on
the display (SNOM 360) with Privat somename somenumber.
Calls without CIDNUM are displayed Privat anonymous.

The Problem in a newer Asterisk 1.2 Version (SVN-branch-1.2-r30874 built by
root @ x on a i686 running Linux on 2006-05-31 12:22:14 UTC):

With the above config, all Clients (SNOM 190, SNOM 360, SJPhone) only show 
unknown for both, name and number, if the CIDNUM sent from the ISDN-Card is
empty. Although the CDRs seem to be correct after tweaking with some 
GotoIf($[${CALLERID(num)} = ...and do some SetCALLERID(num)=anonymous,
it only works, if a CIDNUM is sent from the ISDN.

CDR With CIDNUM and SNOM Display ok:

,02244872000,2507017,capi-in,Privat-gwsNetTech Guido Hecken
02244872000,CAPI/ISDN1/2507017-44,SIP/19-1edc,Dial,SIP/19|65|tT,
2006-08-28 16:05:22,,2006-08-28 16:05:26,4,0,NO ANSWER,DOCUMENTATION


CDR Without CIDNUM and SNOM Display unknown:

,anonymous,2507017,capi-in,Privat-anonymous
anonymous,CAPI/ISDN1/2507017-4e,SIP/19-9ee0,Dial,SIP/19|65|tTo,2
006-08-28 16:34:59,,2006-08-28 16:35:03,4,0,NO ANSWER,DOCUMENTATION

I also noticed, that the Dial String displayed in Sjphone changed between
the older and newer * versions from sip:[EMAIL PROTECTED] to
sip:[EMAIL PROTECTED] .


Any help would be really great

Guido
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RE: [asterisk-users] Changes in handling anonymous calls entering asterisk

2006-08-28 Thread Guido Hecken
FYI and to answer my own question, 

SetCallerPres(allowed) did the trick.

exten = msn,n,SetCallerPres(allowed)

Background:
If a call arrives with the flag CallerPres() set to prohib, you can change
the CALLERID(num) or CALLERID(name) with the corresponding set function and
the cdrs look good, but the sip channel still has something like
sip:[EMAIL PROTECTED] in the from field. So the Phone/Softphone only
reports about Unknown number and Unknown name. 

Very annoying, but solved :-)

Hope, the above will help someone in the future

Guido

 Betreff: [asterisk-users] Changes in handling anonymous calls entering ast
erisk
 
 Hi list,
 
 after too much time of googling and trial and error, I need some help.
 
 In older Asterisk Versions 0.9 - 1.0 (Asterisk CVS-HEAD-02/13/05-15:26:28)
 we used this setup:
 
 extensions.conf
 
 exten = 876779,1,AGI,reverse.agi| ${CALLERIDNUM}
 exten = 876779,2,SetCIDName(Privat ${LONGNAME})
 exten = 876779,3,SetCIDNum(${CALLERIDNUM})
 exten = 876779,4,Dial(SIP/6303SIP/6301SIP/6302SIP/6304,120,tTo)
 exten = 876779,5,SetLanguage(de)
 exten = 876779,6,Voicemail(6301)
 exten = 876779,7,Hangup
 
 Everything works great, calls coming in with an existing CIDNUM are shown
on
 the display (SNOM 360) with Privat somename somenumber.
 Calls without CIDNUM are displayed Privat anonymous.
 
 The Problem in a newer Asterisk 1.2 Version (SVN-branch-1.2-r30874 built
by
 root @ x on a i686 running Linux on 2006-05-31 12:22:14 UTC):
 
 With the above config, all Clients (SNOM 190, SNOM 360, SJPhone) only show
 unknown for both, name and number, if the CIDNUM sent from the ISDN-Card
is
 empty. Although the CDRs seem to be correct after tweaking with some
 GotoIf($[${CALLERID(num)} = ...and do some SetCALLERID(num)=anonymous,
 it only works, if a CIDNUM is sent from the ISDN.
 
 CDR With CIDNUM and SNOM Display ok:
 
 ,02244872000,2507017,capi-in,Privat-gwsNetTech Guido Hecken

02244872000,CAPI/ISDN1/2507017-44,SIP/19-1edc,Dial,SIP/19|65|tT,
 2006-08-28 16:05:22,,2006-08-28 16:05:26,4,0,NO
 ANSWER,DOCUMENTATION
 
 
 CDR Without CIDNUM and SNOM Display unknown:
 
 ,anonymous,2507017,capi-in,Privat-anonymous

anonymous,CAPI/ISDN1/2507017-4e,SIP/19-9ee0,Dial,SIP/19|65|tTo,2
 006-08-28 16:34:59,,2006-08-28 16:35:03,4,0,NO ANSWER,DOCUMENTATION
 
 I also noticed, that the Dial String displayed in Sjphone changed between
 the older and newer * versions from sip:[EMAIL PROTECTED] to
 sip:[EMAIL PROTECTED] .
 
 
 Any help would be really great
 
 Guido
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RE: [asterisk-users] IP phone with 2 ethernet jacks

2006-08-25 Thread Guido Hecken
We like the SNOM 360 Phones. They have really good features.

Guido

 -Ursprüngliche Nachricht-
 Von: Mindaugas Kuprys [mailto:[EMAIL PROTECTED]
 Gesendet: Freitag, 25. August 2006 09:40
 An: asterisk-users
 Betreff: [asterisk-users] IP phone with 2 ethernet jacks
 
 Hi,
 Can anyone suggest good quality IP phone with 2 Ethernet jacks. I wanted
 Sipura but they don't have such product.
 
 Thanks,
 Mindaugas
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RE: [asterisk-users] Unable to receive Incoming calls to my DID. Please tell me the solution

2006-08-12 Thread Guido Hecken
Hi,

you have in your sip.conf:

register = xyz.abc:[EMAIL PROTECTED]
This register command doesn't tell asterisk what to do with it.

Take for example this register command and other definitions in sip.conf:

register = sipgate-id:[EMAIL PROTECTED]/sipgate-id

and this peer definition

[sipgate]
type=friend
username=sipgate-id
secret=password
host=sipgate.de
fromuser=sigate-id
fromdomain=sipgate.de
nat=yes
context=incomingsipgate
qualify=yes
defaultexpirey=no
canreinvite=no
insecure=very

and in extensions.conf a context named incomingsipgate

[incomingsipgate]

exten = sipgate-id,1,DIAL(SIP/1234,60,tT)
exten = sipgate-id,2,SetLanguage(de)
exten = sipgate-id,3,Voicemail(1234)
exten = sipgate-id,4,Hangup

With the above, incoming calls from sipgate are routed to the context
incomingsipgate and are processed by a simple dial command, which forwards
the call to internal extension 1234.

Hope, it helps...

Guido

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RE: [asterisk-users] How to connect Snom softphone from my home?

2006-08-04 Thread Guido Hecken
Open Firewallports in Office: 5060, 1-2 

Edit sip.conf:

;nat 
externip=xxx.xxx.xxx.xxx
externrefresh=10
localnet=192.168.0.0/255.255.0.0 ; fit to your net
nat=no

[19]
type=friend
username=19
secret=
;canreinvite=no
host=dynamic
disallow=all
;allow=g723
allow=alaw
allow=ulaw
allow=gsm
dtmfmode=rfc2833
mailbox=20
context=your main context
callgroup=1
pickupgroup=1
group=2
nat=yes
callerid = Someone 19

Don't know much about SNOM Softphones, I like the real ;-) but things from
sjphone should be straight equal:

Proxydomain: Extern IP from Asterisk
Userdomain: Extern IP from Asterisk
Port:5060

Initialize:
Account: 19
Passwort:

You need a natted account in sip.conf, like the above 19

Hope it helps...

Guido 



Von: Crazy Boy [mailto:[EMAIL PROTECTED] 
Gesendet: Freitag, 4. August 2006 12:17
An: asterisk-users@lists.digium.com
Betreff: [asterisk-users] How to connect Snom softphone from my home?

Hi Friends,

We have installed Asterisk in our office and using it successfully. I have
given public IP to our Asterisk server. We are using Snom360 5.3 softphone
for communication. I tried to connect to our Asterisk server with my Snom360
5.3 softphone from my house. But, it is not connecting. How can I connect
from my house to my Asterisk server through Snom softphone?

This is very urgent. Looking forward to your kind response. Thank you.

Regards,
Chandra.
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RE: [asterisk-users] AgentCallBackLogin+Queue

2006-08-04 Thread Guido Hecken
this asks only for a password

exten = 123,1,AgentCallbackLogin(${CALLERIDNUM},${EXTEN})

hope it helps...

Guido 
 
 -Ursprüngliche Nachricht-
 Von: Gleidson Antonio Henriques [mailto:[EMAIL PROTECTED]
 Gesendet: Samstag, 8. April 2006 18:38
 An: Asterisk-Digium
 Betreff: [asterisk-users] AgentCallBackLogin+Queue
 
 Hi all,
 
 I´m begginner with asterisk and i need to setup one Support Call
Center.
 
 First of all,
 
 I want to authenticate my users in call center with AgentCallBackLogin
 or something similar and the tranfer the Logged Agent to main queue.
 I play with some setups from www.voip-info.org.
 But in all of them I have the same problem.
 
 Call center user dial 123
 AgentCallBackLogin prompt for User and Password
 I enter the same user and password that i have in my agents.conf
 AgentCallBackLogin prompt for a new extension  That´s my
problem...
 
 Is there some way to cancel that prompt for a new extension ? I don´t
 wanna give a valid extension to attendant, i only wanna put they on the
main
 queue.
 I´ll put my configs below just for checking.
 Any suggestions are pretty welcome.
 
 Thanks in Advance,
 
 Gleidson Antonio Henriques
 
 
 - extensions.conf
 
 [trunk-group1]
 
 
 exten = 0400,1,Answer
 exten = 0400,2,Queue(queue-group1|t|||45)
 exten = 0400,3,Hangup
 
 [nulled]
 
 exten = 123,1,Answer
 exten = 123,2,AgentCallBackLogin(|,@nulled)
 
 exten = 205,1,Answer
 exten = 205,2,Wait(2)
 exten = 205,3,Record(asterisk-recording%d:gsm)
 exten = 205,4,Wait(2)
 exten = 205,5,Playback(${RECORDED_FILE})
 exten = 205,6,Wait(2)
 exten = 205,7,Hangup
 
 -
 
 --- agents.conf
 
 agent = 01,123,Name1
 agent = 02,1234,Name2
 
 -
 
 --- queues.conf
 
 persistentmembers = no
 
 [queue-group1]
 musiconhold = default
 strategy = ringall
 member = Agent/01
 member = Agent/02
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RE: [asterisk-users] NAT and externip problem or bug

2006-07-22 Thread Guido Hecken
posting the relevant parts of your config (sip.conf, extensions.conf) could
help to solve your problem. 

Guido 
 
 I've recently got asterisk running on it's own pc inside my firwewall.
 Mostly it's working fine, but there is one silly problem I can't figure
out.
 (For reference, Asterisk is the latest stable version as of last weekend
 14th July. All connectivity is SIP or IAX).
 
 I initially had 'externip' set to my public IP. I have the appropriate
5000
 range ports forwarded to the asterisk PC and external calls seem OK.
 
 The 'local' phones are a mixture of Sipura boxes and softphones.
 
 Problem:
 No or one-way audio in internal calls.
 
 Reason: Asterisk appears to be using the 'externip' address for all SIP
 devices, regardless of their NAT setting.
 Once a call starts, some softphones change the address they are responding
 to  use the external IP rather than the asterisk PCs local IP on the same
 subnet...
 
 I have tried all NAT options and spent quite a while reading everything I
 can find about sip.conf, but I can't so far find any way of changing this
 behaviour.
 
 All the internal phones work fine if I comment out the externip line, but
 then the connections outside the firewall are likely to have problems.
 
 Is there any way of configuring externip on a per-device basis, or should
it
 only have effect on NATed devices?
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RE: [asterisk-users] Redundant Ethernet

2006-07-20 Thread Guido Hecken
LOL 

found this:

http://fcp.homelinux.org/modules/smartfaq/faq.php?faqid=549

hope it helps...

Guido 
 
 
 We're using OSPF...
 
 Is That?
 
 Oh
 Shit
 PBX
 Failed?
 
 
 SNIP
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RE: [asterisk-users] CDRTools please help

2006-07-13 Thread Guido Hecken
Von: ravi reddy [mailto:[EMAIL PROTECTED] 
Gesendet: Donnerstag, 13. Juli 2006 10:03
An: asterisk-users@lists.digium.com
Betreff: [asterisk-users] CDRTools please help

...
but when i gave command  #mysqladmin -uroot -px -hlocalhost
./setup_mysql.sh create cdrtool
it is creating cdrtool database in mysql server but with no tables and
nothing just creating databse 
and then i tried to run the commands like #mysqladmin -uroot -px
-hlocalhost ./create_tables.mysql 

I don't know much about CDRTool, but I think you've a typo in your
mysqladmin statement. Perhaps try this:
mysqladmin -u root -px -h localhost ./setup_mysql.sh create cdrtool

With your command you try to export something out of your database:
mysqladmin -uroot -px -hlocalhost ./setup_mysql.sh create cdrtool

Also, have a look at your setup_mysql.sh script, it is broken after the
above command.
This happens normaly when it's too late at night ;-)

Hope it helps...

Guido
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RE: [Asterisk-Users] Snom firmwares suck --additional datapoint to consider

2006-05-29 Thread Guido Hecken
 On Fri, 26 May 2006, Guido Hecken wrote:
  We had the same problems with some cheap LevelOne Switches.
  The Snoms rebooted during a call, calls dropped etc.
  Replacing the switches was the solution.
 
 A switch should NEVER cause ANY device to lockup, ever. Period.
 If a phone locks up / reboots due to something a switch sends, then the
 phone is faulty.
 
Okay, it shouldn't reboot if not told to do so but a switch with e.g.
corrupt mac tables can bring your whole network down and the phone has no
chance too. 
However, if the SNOMS still reboot with the follwing settings attached, I
would also think of a possible bug in the firmware.
Setup/Advanced

Detect Ethernet Cable Unplug: off  
Action on Ethernet cable replug: ignore

Guido

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RE: [Asterisk-Users] Snom firmwares suck --additional datapoint to consider

2006-05-26 Thread Guido Hecken
 
 I looked long and hard at the LAN and it was basically narrowed down to
the
 switches. In this smaller install, several cheapo Dlink ($30) switches
 de-aggregate a Cisco Catalyst switch. What I noticed was that any phone
 plugged direcly into the Catalyst did *not* lock up or reboot. Any phone
 plugged into the crap switches experienced the lockup. So now we are down
to
 the cheap switches themselves. We are nuking the Dlink switches and
 replacing them with 3com workgroup switches, same as what we use in the
 large install to good effect, and I fully expect the problem to dissapear.

We had the same problems with some cheap LevelOne Switches.
The Snoms rebooted during a call, calls dropped etc.
Replacing the switches was the solution.

Guido
 
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Re: [Asterisk-Users] SIP TAPI

2006-05-24 Thread Guido Hecken

Clint,

thanks for your comments and documentation on asttapi, great work!
Some weeks ago after hours of reverseengineering we gave up on asttapi :(
Provided with your informations, things seem to become clearer now and we'll
try again.

Guido 

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RE: [Asterisk-Users] Quad BRI card

2006-05-18 Thread Guido Hecken
 On Thursday 18 May 2006 03:35, Mark Coccimiglio wrote:
   Otherwise the Diva server cards
  are a good option (extensive, but come highly recomended from most that
  I hear).  Good luck and happy hunting.
 Ouch, you weren't joking. 1453 Euro!

What about the Gerdes Primux Cards. They can be used in NT and TE Mode.
Price ~ 670.- EURO
We have a 2S0 card running on a customer site with chan_capi-cm and all
looks good.
Have a look at http://www.primuxisdn.de

Perhaps it helps...

Regards 

Guido
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RE: [Asterisk-Users] Beeps and noises during calls

2006-04-07 Thread Guido Hecken
First, you could use a softphone like sjphone or X-Lite.
If the problem is still there, pull any card from your server and try from
internal (sip) extension to another internal extension. Also have a closer
look on your nic.

only some ideas to isolate the problem...
hope it helps a little

Regards

Guido 
 
 The beeps are not DTMF tones (at least they don't sound like it).  It
 sounds more like the system is trying to compensate for something or
 adjusting something.  There is a beep, sometimes several, or maybe one
 or 2 in a row, and it can be faint, or loud, or whatever, but is always
 the same pitch and tone.  Sometimes it is accompanied with loud talkback
 to the earpiece.   I'm going nuts, and cannot in good conscience,
 install or recommend this to anyone till I can resolve this.  It has
 happened with 2 separate installs of *, with different hardware,
 different packages installed (one is * 1.2.4 with freepbx, the other was
 * 1.0 with nothing), and different digium hardware.  The only thing that
 was the same is the Polycom phones, and SBC as a provider for the POTS
 lines...
 
 HELP
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RE: [Asterisk-Users] Snom 360 problems

2006-03-24 Thread Guido Hecken
 Anyone have a Snom they're happy with?   How did you manage that?  :)
 
 I have a system of:
 
 Asterisk 1.2.3
 2 Wildcard TDM400P  Rev I and E/F
 1 Snom 360 + sidecar
 ~15 Sipura/Linsys SPA-841
 ~15 Grandstream 101
 
 Everything (currently) is on the same network, not a router to be seen
 between any two.  Also everything, except the snom, is working sweetly.
 
 The main problem is ECHO.. awful echo and only on the Snom.  When using
 a Zap line or to another sip phone.  I've tweaked the * for echo and
 managed to only create echo and piss everyone else off, pounded the
 settings in the Snom trying to find anything, and updated the firmware
 to Application-Version:snom360-SIP 5.2 Rootfs-Version:snom360 jffs2
 v3.36 after noticing a changelog that sounded like it may have related
 to echo.  Not even a slight reduction in echo so far.
 
 A second serious problem is Call join.   Even with Call join on Xfer (2
 calls) OFF if the user is doing a transfer of one call when a second
 starts ringing the 2 callers get bridged, no transfer.  Really nice, now
 I have two customers talking to each other with no clue what's going on
 and neither gets who they were trying to reach.
 
 Any ideas on what I can try next?

This firmware works well for us: snom360-SIP 4.1 available here:
http://snom.com/download/share/snom360-4.1-SIP-j.bin
No echo and overall voice quality is excellent.

Did you check the codecs on the snom and on asterisk (sip.conf)?
Is Silence Suppression off on the snom?
If you would post your config (under settings on the snom) we could have a
closer look in the problem.

Regards, 

Guido
 
gwsNetTech
Guido Hecken

Quirrenbacher Str. 36
53639 Königswinter
Germany

fon +49(2244) 870663
fax +49(2244) 870664
mobil  +49(179) 1267353
web http://www.gwsnettech.de
mailto:[EMAIL PROTECTED]


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RE: [Asterisk-Users] Looking for Windows based Asterisk

2005-11-25 Thread Guido Hecken
 Well I disagree on the untraedit, since vi does a far better job. :)

you're right, if you know the secrets of this operating system ;-)

Regards and nice weekend to all out there

Guido Hecken
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RE: [Asterisk-Users] Looking for Windows based Asterisk

2005-11-24 Thread Guido Hecken
also add winscp and ultraedit to your windows system, it works great.
http://winscp.net/eng/index.php
http://www.ultraedit.com/

Regards 

Guido Hecken

  Without putty, my windows would be meaningless.
 
  PaulH
 
 Subtle Paul! but nice! :)
 Mike
 UK

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RE: [Asterisk-Users] is there any free pocket pc softphone??

2005-11-21 Thread Guido Hecken
I was able to register Portrait with our Asterisk box, but no audio, no
signaling at all.
Played a while with different codecs but no success.

Did anybody make it really work with asterisk?
Any hints, configs etc.

Regards

Guido Hecken

 I've also had some luck with Microsoft Portrait
 
 Guido Hecken wrote:
 
 is there any free pocket pc softphone
 
 Try sjphone from http://www.sjlabs.com/sjp.html
 
 Regards
 

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RE: [Asterisk-Users] is there any free pocket pc softphone??

2005-11-17 Thread Guido Hecken
is there any free pocket pc softphone
 
Try sjphone from http://www.sjlabs.com/sjp.html

Regards 

Guido Hecken

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RE: [Asterisk-Users] Suggestions for tunning SJphone with Asteris k?

2005-11-17 Thread Guido Hecken
Did you try using Sjphone with allow=alaw in sip.conf instead of g729?

In our Asterisk Installations we used:
...
allow=alaw
allow=ulaw
allow=gsm
...

and didn't have any echo or scratchy problems.

Hope it helps...

Regards
Guido Hecken

 -Ursprüngliche Nachricht-
 Von: Chuck Bunn [mailto:[EMAIL PROTECTED]
 Gesendet: Donnerstag, 17. November 2005 15:15
 An: Asterisk - Users
 Betreff: [Asterisk-Users] Suggestions for tunning SJphone with Asterisk?
 
 Hi,
 
 I am having voice quality problems with SJPhone under certain
 conditions. Setup is Fedora 4 with Asterisk 1.2rc2 and Digium TDM 400P
 (2FXO's and 2 FXS's).
 
 SJPhone = outside line = echo's, scratchy
 ZyXel P2000WV2 = outside line = clear as a bell
 
 SJPhone = recording voice mail = clear as a bell
 ZyXel P2000WV2 = recording voice mail = clear as a bell
 
 SJPhone = picking up voice mail = clear as a bell
 ZyXel P2000WV2 = picking up voice mail = clear as a bell
 
 SJPhone = to any voice mail (connected remotely via VPN to network
 containing Asterisk) = clear as a bell
 
 SJPhone = 3 way conference with Meet me = echo's, scratchy
 ZyXel P2000WV2 = 3 way conference with Meet me = unsure since
 conference was with 2 SJPhones
 
 SJphone = internal extension = echo's, scratchy
 ZyXel P2000WV2 = internal extension = unsure since talking with SJPhone
 
 **
 Here is my 'sip.conf'
 
 general]
 context=default
 srvlookup=yes
 
 ;Zyxel - P2000WV2
 [300]
 context=internal-home
 type=friend
 username=300
 secret=xx
 callerid=300
 nat=no
 host=dynamic
 mailbox=300
 careinvite=no
 disallow=all
 allow=alaw
 dtmfmode=rfc2833
 
 ;SJphone
 [301]
 context=internal-home
 type=friend
 username=301
 secret=xx
 callerid=301
 qualify=yes
 nat=no
 host=dynamic
 mailbox=301
 ;careinvite=no
 allow=g729
 dtmfmode=rfc2833
 
 ;SJphone
 [302]
 context=internal-home
 type=friend
 username=302
 secret=xx
 callerid=302
 qualify=yes
 nat=no
 host=dynamic
 mailbox=302
 ;careinvite=no
 allow=g729
 dtmfmode=rfc2833
 
 ;SJphone
 [303]
 context=internal-home
 type=friend
 username=303
 secret=xx
 callerid=303
 qualify=yes
 nat=no
 host=dynamic
 mailbox=303
 ;careinvite=no
 allow=g729
 dtmfmode=rfc2833
 
 ;SJphone
 [304]
 context=internal-home
 type=friend
 username=304
 secret=xx
 callerid=304
 qualify=yes
 nat=no
 host=dynamic
 mailbox=304
 ;careinvite=no
 allow=g729
 dtmfmode=rfc2833
 
 ;SJphone
 [305]
 context=internal-home
 type=friend
 username=305
 secret=xx
 callerid=305
 qualify=yes
 nat=no
 host=dynamic
 mailbox=305
 ;careinvite=no
 allow=alaw
 allow=g729
 dtmfmode=rfc2833
 
 ;Zyxel - P2000WV2
 [306]
 context=internal-home
 type=friend
 username=306
 secret=xx
 callerid=306
 nat=no
 host=dynamic
 mailbox=306
 careinvite=no
 disallow=all
 allow=alaw
 dtmfmode=rfc2833
 
 ;SJphone
 [307]
 context=internal-home
 type=friend
 username=307
 secret=xx
 callerid=307
 qualify=yes
 nat=yes
 host=dynamic
 mailbox=307
 ;careinvite=no
 allow=g729
 dtmfmode=rfc2833
 
 ;Zyxel - P2000WV2
 [500]
 context=internal-rest
 type=friend
 username=500
 secret=xx
 callerid=500
 nat=no
 host=dynamic
 mailbox=500
 careinvite=no
 disallow=all
 allow=alaw
 dtmfmode=rfc2833
 
 
  HERE IS MY 'zapata.conf'
 
 [trunkgroups]
 
 [channels]
 usecallerid=yes
 hidecallerid=no
 callwaiting=no
 threewaycalling=no
 transfer=yes
 echocancel=yes
 echotraining=yes
 
 context=incoming-home
 signalling=fxs_ks
 group=1
 channel = 1,2
 
 context=trunkdial
 signalling=fxo_ks
 group=2
 channel = 3,4
 
 
 Any suggestions for what to tune would be greatly appreciated.
 
 Thanks
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RE: [Asterisk-Users] Where is the text of the voicemail email ??

2005-10-24 Thread Guido Hecken
 I was looking for the text in the /etc/asterisk directory, but it must
 be somewhere else. Can anybody tell me where? And can it include Chinese
 as well?

Isn't it in /etc/asterisk/voicemail.conf ?
In our installations we change the voicemail text in this file.
Maybe you could include another file in this file, so different charsets
could be possible.

Hope it helps a bit...

Regards 
Guido Hecken
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RE: [Asterisk-Users] Where is the text of the voicemail email ??

2005-10-24 Thread Guido Hecken


  I was looking for the text in the /etc/asterisk directory, but it must
  be somewhere else. Can anybody tell me where? And can it include Chinese
  as well?
 Check voicemail.conf in /etc/asterisk or voicemail.conf.sample in the
 /configs directory of your source code tree.
 
 I have never tried with Chinese, but it can handle Swedish :-)

BTW wouldn't it be helpfull if the voicemailtext could depend on the
language, the user has choosen in extensions.conf? 
Example:
User has language set to de, include language file de in voicemail.conf .

Regards

Guido Hecken


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RE: [Asterisk-Users] Patton SmartNode

2005-10-13 Thread Guido Hecken

Actually we 're running the sip protocol but in the past we did also use
h323 in combination with tedas phoneware server (german voip solution). Both
ran on SmartNode side very stable. Caller ID Name with sip/h323 should not
be a problem, but here in Germany I'm not really shure, if the telco (T-COM)
does support this feature on the PSTN side. I guess the SmartNodes should do
the job anyway.

Regards

Guido Hecken

 Are you running SIP, or H323, or MGCP?  Also, do you get callerid name
 passed through?
 
 Guido Hecken wrote:
  We use the SmartNodes SN1400 and SN2300 as ISDN Gateways in our customer
  Asterisk installations and are really happy with them. They run very
stable
  and you can configure nearly everything. Support from INALP is also
great.
  With the interface cards for the SmartNode 2300 you should be able to
  connect nearly everything to VOIP.
 
  Regards
 
  Guido Hecken
 
 
 Does anybody have any experience using a Patton SmartNode as a SIP/Telco
 gateway with Asterisk?  They seem really inexpensive and appear to
 support all of the necessary features, but I don't have any experience
 with their products, so I don't know if they are any good.  We are
 currently using a Cisco 2600 w/ PRI card and it works fine, but I was
 looking for someone else as a possible alternative.  Thanks.
 
 Peder
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RE: [Asterisk-Users] Patton SmartNode

2005-10-12 Thread Guido Hecken
We use the SmartNodes SN1400 and SN2300 as ISDN Gateways in our customer
Asterisk installations and are really happy with them. They run very stable
and you can configure nearly everything. Support from INALP is also great.
With the interface cards for the SmartNode 2300 you should be able to
connect nearly everything to VOIP.

Regards

Guido Hecken
 
 Does anybody have any experience using a Patton SmartNode as a SIP/Telco
 gateway with Asterisk?  They seem really inexpensive and appear to
 support all of the necessary features, but I don't have any experience
 with their products, so I don't know if they are any good.  We are
 currently using a Cisco 2600 w/ PRI card and it works fine, but I was
 looking for someone else as a possible alternative.  Thanks.
 
 Peder
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RE: [Asterisk-Users] *8 and group pickup not working

2005-10-09 Thread Guido Hecken
Shouldn't it be pickupexten = *8 
instead of pickupextn = *8 ?


Regards

Guido Hecken

 
 Hello
 
 I have a Junghanns ISDN BRI card for incoming calls and use SIP Polycom
 IP300 phones.
 
 My config files look like this:
 
 features.conf
 pickupextn = *8
 
 zapata.conf
 context=frompstnisdn
 group=1
 callgroup=1
 pickupgroup=1
 
 I also edited sip.conf like this:
 group=1
 callgroup=1
 pickupgroup=1
 
 
 But on internal and incoming calls if I dial *8 from any phone I cannot
 pickup.  Do I need to add anything to extensions.conf?  do something else.
I
 also tested with a Snom 190 and that cannot pickup using *8 either!
 
 Angus
 
 
 
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RE: [Asterisk-Users] Asterisk won't listen on different port

2005-08-30 Thread Guido Hecken








AFAIK
you have to add port=5062 in the context general.

Stop
and restart asterisk, and everything should be fine..



[general]

port=5062













Regards



Guido



gwsNetTech
Guido Hecken

Quirrenbacher Str. 36
53639 Königswinter
Germany


fon  +49(2244)
870663
fax  +49(2244)
870664
mobil+49(179) 1267353
web http://www.gwsnettech.de
mailto:[EMAIL PROTECTED] 
















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[Asterisk-Users] RE:Asterisk-Users] PhoneCALL v2.6.1 - Released

2005-08-16 Thread Guido Hecken
Really great job, it looks like exactly what we were searching for, since
get started with asterisk.
Keep on going with this excellent work.

Regards

Guido Hecken
 
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RE: [Asterisk-Users] Transcoding

2005-07-19 Thread Guido Hecken
AFAIK you need a license from Digium if you want to transcode to/from
G729a...

Hope this information is correct and it helps

Regards

Guido Hecken
 
 I though that Asterisk would transcode between codecs! All my SIP devices
support
 G729a  711a/u but my ISDN PRI/BRI lines use 711a/u. Asterisk is quite
happy to
 accept a call from a SIP device using G729a and then complains that it
can't translate
 into G711 to go onto the ISDN network. Does anybody know if there is some
setting
 somewhere or if this is how it is supposed to work
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[Asterisk-Users] Strange dropped calls

2005-06-30 Thread Guido Hecken
Hello List,

has anybody seen (and perhaps decoded) this messages in Asterisk debug:

...
Jun 30 17:46:23 DEBUG[11033]: Didn't get a frame from channel:
SIP/192.168.1.30-ed86
Jun 30 17:46:23 DEBUG[11033]: Bridge stops bridging channels SIP/5602-c545
and SIP/192.168.1.30-ed86
...

This happens always, when a call get's dropped and today we had more than 10
calls which ended this way. The Problem was only with one phone, the others
are ok.
My first thought, some kind of network error?!

Hope, someone can help 

Regards,

Guido Hecken
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RE: [Asterisk-Users] Asterisk does not function without a DNS ser ver

2005-06-21 Thread Guido Hecken
 We have our Asterisk server running smoothly with a SIP BRI gateway
 for inbound calls. However if the Internet connection goes down and a
 DNS server becomes unreachable Asterisk basically does not function.
 By this I mean it does not answer call coming in from the gateway
 (which is on the local LAN) and you can't even reload it - just hangs
 there. If I change the DNS setting in resolv.conf to something else
 which is reachable all is well again.
 
 I have tried setting srvlookup=no in sip.conf but it made no difference.
 
 Does anyone know how I to make Asterisk continue working for local LAN
 users/gateways when a DNS server is not reachable?

Try to use bind on the * Machine and configure it as a caching only
nameserver.

Hope, this helps

Regards,

Guido Hecken
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RE: [Asterisk-Users] Voicemail and MS Exchange Synchronization

2005-06-10 Thread Guido Hecken
I would like to support these plans for exchange/outlook integration with at
least $250 as well.

Please have a closer look at http://www.click-and-call.com/ .
Mediastreams has developed their product e-phone, which we could test a
couple of months ago. Their Outlook Integration is really great:
- see missed calls in inbox
- right click a contact or missed call entry to dial
- starting outlook, registers the extension in the system (on
asterisk-server ?!)
- incoming call pops up, transfer it with one click to voicemail or other
extension
- Managing Call Groups within outlook
- Managing voicemail
- Recording of calls
...
But if you also have a closer look on their prices... ;-(

If the community would be able to develop such a killer-app, Asterisk
could really become the leading telephone application, perhaps world-wide!
Developers like Thorben Jensen did a realy good job, to get things work on
the client side. Perhaps, these guys with the power to code things well,
should work - more - together on an Outlook Integration.
My experiences with asterisk in short are, that the server-apps are running
really stable, many features are developed, tested and made there way to the
stable version.
But what's really missing, are GUIs that normal users can work with. They
have to accept them and should love to work with them. If we can't provide
users with these GUIs, the powerfull features within Asterisk are only
something for techies  like us.

Now, this is my 2cts to this discussion.

Nice weekend to all and let's make Asterisk a more powerfull application

Guido Hecken
 
gwsNetTech
Guido Hecken

Quirrenbacher Str. 36
53639 Königswinter
Germany

fon +49(2244) 870663
fax +49(2244) 870664
mobil  +49(179) 1267353
web http://www.gwsnettech.de
mailto:[EMAIL PROTECTED]
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RE: [Asterisk-Users] call queues problem

2005-06-04 Thread Guido Hecken
I think you have missed something with your agents.conf and with the member
lines in queues.conf.

This works for us:

In queues.conf:

[gws-wartefeld]

music = default
strategy = ringall
context = queue-out
timeout = 15
wrapuptime=10
announce-frequency = 0
announce-holdtime = no
queue-youarenext = queue-youarenext ;   (You are now first
in line.)
queue-thereare  = queue-thereare;   (There are)
queue-callswaiting = queue-callswaiting ;   (calls waiting.)
queue-holdtime = queue-holdtime ;   (The current est. holdtime
is)
queue-minutes = queue-minutes   ;   (minutes.)
queue-seconds = queue-seconds   ;   (seconds.)
queue-thankyou = queue-thankyou ;   (Thank you for your
patience.)
queue-lessthan = queue-less-than;   (less than)
queue-reporthold = queue-reporthold ;   (Hold time)
joinempty = no
member = Agent/6301
member = Agent/6302
member = Agent/6303
member = Agent/6304
member = Agent/6305

In agents.conf:

[general]

persistentagents=yes
[agents]
ackcall=no
musiconhold = default
updatecdr=yes
agent = 6301,,Agent 1
agent = 6302,,Agent 2
agent = 6303,,Agent 3
agent = 6304,,Agent 4
agent = 6305,,Agent 5

Hope this helps

Regards

Guido Hecken

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RE: [Asterisk-Users] Little Php question

2005-05-26 Thread Guido Hecken
Instead of
fputs($socket, Context: mainmenu\r\n\);
use
fputs($socket, Context: mainmenu\r\n);
The trailing backslash was the bug
Now every thing works fine...

Regards 

Guido Hecken


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RE: [Asterisk-Users] Hotel billing in IPSwitchBoard

2005-04-23 Thread Guido Hecken
This seems to be exactly the application I was looking for :-).
Since I'm working on a project where accounting and billing (http and voip
traffic) is an issue, I'm glad to read that there will be a solution within
a reasonable GUI.
While dealing with squid and the great Squid2MYSQL script - used for
Accounting and Billing - from Eugene V. Chernyshev [EMAIL PROTECTED], I
wasn't shure about the udp traffic.
A time based Billing seems to be a good solution.

Keep on going with your great work on IPSwitchboard.

Guido Hecken

 I am currently working on implementing Hotel Billing in IPSwitchBoard.
 
 The idea is that a receptionist in a hotel can just right click an
extension
 button and choose Account; IPS will now calculate the call charges made
 from that extension and show all calls and charges on a form.
 
 The receptionist now has the option to close the account which will reset
 the account.
 
 I will add a table for editing call charges, and there will be a
possibility
 to add a fee for connection charges and also an option to charge calls per
 xx seconds and to add/subtract a percentage to all calls.
 
 I will add a family/key to the asterisk database to indicate if the
 extension is closed, this way you can stop outgoing calls from being made
 from a closed extension by checking the dial plan.
 
 
 Please let me know if there are any other features you would like to see
in
 IPSwitchBoard.
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RE: [Asterisk-Users] Asterisk Restart after crash

2005-04-22 Thread Guido Hecken
Could you give some more information on where to remove 'daemon' and the
effects?
Since all our productionservers running FC2 I'm a bit concerned. 

 There is a bug with safe_asterisk and FC2, you must edit the script to
 remove 'daemon' from the the startup command and then it will auto
restart.

Thanks a lot

Guido Hecken

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RE: [Asterisk-Users] Asterisk Restart after crash

2005-04-22 Thread Guido Hecken

 In your asterisk in init.d that calls safe_asterisk change this:
...

 fi
 $DAEMON $ASTARGS
 RETVAL=$?
 [ $RETVAL -eq 0 ]  touch /var/lock/subsys/asterisk
 echo
 return $RETVAL
 }
 
 ie remove 'daemon' from the command.

After applying the change to the init script, it seems to restart the
asterisk processes which get killed, but do you have a functional system
with this?
Our Testsystem spits out some '100% CPU-Loaded mpg123 processes' and
asterisk was somehow dead.
Did I miss something?

 Test it by kill -9 asterisk pid and see if it restarts - it is quite
 aggressive.
Yeah, really aggressive ;-)

Guido Hecken

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RE: [Asterisk-Users] Backup for linux/asterisk

2005-03-25 Thread Guido Hecken
What about imaging?
We use acronis true image 8.0.
You can create an image of your asterisk box within 20 minutes (120 GB HD !)
and deploy it to another server in the same time. Even if changing your
hardware from VIA to SIS and back to INTEL wasn't a problem for us.
Btw we use Fedora Core 2 for our * servers.

Regards,

Guido Hecken


after getting my feet wet with [EMAIL PROTECTED], I want to set up a second
asterisk box to add a call shop billing and other add-ons such as LCR.
My question is as follows.  Is there a backup program that will save to a
tape drive or a USB CD Writer so if I mess up an install I don't have to go
through a complete reinstall?
I saw a few programs out there but they required X windows and from what I
read it is suggested that X windows not be installed on an Asterisk box.

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RE: [Asterisk-Users] Regex howto proof and change a dialed number

2005-03-22 Thread Guido Hecken
  this would change +49(2244)870663 to 002244870663 in every line of the
  file,
  named number.
 
  But how can I achieve this in asterisk dialplan?
  ...
 
 It sounds like an AGI perl script would work well.

Thanks for the tip with AGI I'll have a closer look at it.
Neveretheless I put an easy number-manipulation tool on my asterisk
wishlist.
Wouldn't it be nice if something like this could do the job:
exten = \+(XX)\((X.)\)(X.),1,Dial/SIP/[EMAIL PROTECTED],60,tTr)

Regards

Guido Hecken

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RE: [Asterisk-Users] Call Queues and Transfers

2005-03-15 Thread Guido Hecken
We had the same problems with transferring calls in queues.
Sometimes, after pressing the # Key twice !!, we hear Allison say
Transferring.
Which Phones do you use?
What shows up in the cli debug?
Are you using t and T options in the dial command?

Regards,

Guido Hecken

 Guys.. Why is it that when a call comes to a call queue and in term gets
 assigned to an agent, if that agent tries to xfer the call using # or any
 other feature, it doesn't do anything? I just hear the pleeps on the
phone
 but asterisk doesn't intervene with the Transfer prompt.
 
 Am I missing something?
 
 Thx!

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RE: [Asterisk-Users] Parked Call

2005-03-12 Thread Guido Hecken
Try using dtmfmode=rfc2833 in your sip.conf.
It should work...

Hope, this could help.

Guido Hecken

 I have a question,
 I am unclear on how to park a call. I know that you are supposed to be
 able to press # and then transfer the call to extension 700. However,
 * doesn't seem to be graping the dtmf. I am using dtmfmode=inband.
 Asterisk is in the media path as well.
 
 
 Thanks in advance
 Justin
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RE: [Asterisk-Users] CVS-HEAD change: queue/agent persistence

2005-03-04 Thread Guido Hecken
 For anyone using CVS HEAD, if you are using queue member persistence or
 agent persistence, your next update will cause the persistence to break.
 The storage format for these elements has been changed so that it can be
 more easily extended in the future, but this required breaking
 compatibility. This should be the last time these features will be
 broken by an upgrade :-)

Thanks for these informations.
But what does it mean exactly update will cause the persistence to break.
Which actions are required to maintain this feature after updating?

Regards,

Guido Hecken 
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RE: [Asterisk-Users] RE: Getting phpconfig to work?

2005-03-03 Thread Guido Hecken
 When I do click on the phpconfig.php link from
 http://ip-of-machine/phpconfig/, it returns a page with the actual
 contents of that file (phpconfig.php) and doesn't load the page. See some
 of the output below;

Try a simple php-script in this directory.
Something like this, name it test.php

?PHP
print (test)
?
If it does not print test, and you see the code instead, check your
httpd.conf for a general php-parsing problem.

Regards

Guido Hecken
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RE: [Asterisk-Users] RE: Getting phpconfig to work?

2005-03-03 Thread Guido Hecken
 True, I have tried that and all I see is code instead. How do I go about
 solving the php-parsing problem in my httpd.conf then?

Try this in your (actual!!) httpd.conf
AddType application/x-httpd-php .php
Perhaps (not shure) this too, but the above should work

# LoadModule php4_module modules/libphp4.so
# DirectoryIndex index.php


Regards,

Guido Hecken

 

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