[Asterisk-Users] Queue falls through to personal voicemail

2006-05-31 Thread Paul Tinsley

This seems like a simple configuration but I must be missing something.

I have a queue setup with three members, if I do ring-all every phone 
gets one ring then one of the three continues to ring and the other two 
show missed calls.  After a few seconds the call goes to that persons 
voicemail box.


If I set it to round robin it will call the next available agent and put 
the call into their voicemail if they don't answer.


Am I missing something or doesn't it seem like it should try the next 
available agent instead of giving up and going to voicemail?


Thanks,
Paul

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[Asterisk-Users] sporadic voicemail delete problems

2006-03-15 Thread Paul Tinsley
I have an asterisk server that specific users have delete=yes set in the 
voicemail.conf file.  They are occasionally still recieving the 
voicemails in their voicemail inbox as well as their email inbox.  Is 
this a known issue, if so is there any work around?

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[Asterisk-Users] Voicemail 0 for operator call routing

2006-02-21 Thread Paul Tinsley
Does anyone know of a way to specify what extension is dialed when 0 is 
pressed in the voicemail system.  I have a situation where there is more 
than one secretary and they want the 0 to redirect to the appropriate 
secretary for the two groups of people. 


So an example would be:
555-1234 - voicemail - Secretary 1
555-1235 - voicemail - Secretary 2

Any help would be greatly appreciated.
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Re: [Asterisk-Users] Voicemail 0 for operator call routing

2006-02-21 Thread Paul Tinsley
Thats what I was afraid of ;)  I was hoping someone would have some 
magical solution that was easier like an undocumented feature of 
voicemail that would let me set the operator extension...  Never hurts 
to ask.



Don Pobanz wrote:


Paul Tinsley wrote:

Does anyone know of a way to specify what extension is dialed when 0 
is pressed in the voicemail system.  I have a situation where there 
is more than one secretary and they want the 0 to redirect to the 
appropriate secretary for the two groups of people.

So an example would be:
555-1234 - voicemail - Secretary 1
555-1235 - voicemail - Secretary 2



You will need to set up two contexts for your phones. If someone dials 
someone who should reach secretary 1 when they 0 out of voicemail, 
then send them to context1. For secretary 2, send them to context2.



[desks]
  exten = 5551234,1,GoTo(context1,5551234,1)
  exten = 5551235,1,GoTo(context2,5551235,1)

[context1]
  exten = 5551234,3,Dial(Zap/10,18,t)
  exten = 5551234,4,Voicemail,us5551234
  exten = 5551234,104,Voicemail,b5551234

  exten = o,1,dial(secretary1)

[context2]
  exten = 5551235,3,Dial(Zap/11,18,t)
  exten = 5551235,4,Voicemail,us5551235
  exten = 5551235,104,Voicemail,b5551235

  exten = o,1,dial(secretary2)

Don Pobanz

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Re: [Asterisk-Users] TDM04B

2006-01-20 Thread Paul Tinsley

yrving rivas wrote:


Hi all:
 
I just bought and installed a TDM04B (4 fxo ports). It is running and ok.

I have 2 lines from my provider.
I can make two incoming calls come through my box to its extensions, 
but only one going out.
I would like to make 2 calls from different extensions at the same 
time from my box out.
 
¿Where can I find information about? (I couldn´t find any at 
http://www.voip-info.org/wiki/view/Asterisk%40home+Handbook+Wiki)
 
I´ll appreciate your help.
 
Regards,
 
Yrving



Do You Yahoo!? La mejor conexión a Internet y *2GB* extra a tu correo 
por $100 al mes. http://net.yahoo.com.mx




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Could you please post your extensions.conf section that references how 
outbound calls work?  My assumption would be that you are only 
referencing one of the zap interfaces and should either be using a group 
or listing the zap interfaces sequentially in the dialplan so that if 
the first one is in use the second one will be used.


Example of using a group would be, in zapata.conf for the lines you are 
trying to dial out on:

group=2

in extensions.conf:
TRUNK=ZAP/g2

exten = _NXX,1,Dial(${TRUNK}/${EXTEN})
exten = _NXX,2,Congestion

Doing it without a group would work as follows:
exten = _NXX,1,Dial(Zap/1/${EXTEN})
exten = _NXX,2,Dial(Zap/2/${EXTEN})
exten = _NXX,3,Congestion

Using a group lets you setup several lines to be used when the group is 
referenced.


More complex than you probably need but the letter used when referencing 
the group will change how the group works:

; g: select the lowest-numbered non-busy Zap channel
;(aka. ascending sequential hunt group).
; G: select the highest-numbered non-busy Zap channel
;(aka. descending sequential hunt group).
; r: use a round-robin search, starting at the next highest channel than 
last

;time (aka. ascending rotary hunt group).
; R: use a round-robin search, starting at the next lowest channel than last
;time (aka. descending rotary hunt group).
So Zap/g1 starts at the lowest line and Zap/G1 starts at the top of the 
available lines, etc

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Re: [Asterisk-Users] PERL AGI DIALSTATUS

2005-12-19 Thread Paul Tinsley
While his if statement will never do what he expects (check for the 
value ANSWER in $dialstatus) it should work when the call is answered 
as an assignment in an if statement will pretty much always return 
true... and he isn't overwriting a variable he uses in his execute 
so the thing should work in that case.


What you mean for your code to say is this:
$AGI-exec('Dial', $dialext);

my $dialstatus =  $AGI-get_variable(DIALSTATUS);

if($dialstatus eq ANSWER) {
   $Accounting_update-execute($fdatetime,$Cuniq,$UserName,$CalledN);
}

But like I am saying above, that won't fix your problem, without your 
other code there is no way to really diagnose the problem.  The only 
other thing I notice from the blurb is that you have a capital A in 
accounting where every other variable you reference other than $AGI is 
in lowercase.  Are you using strict to make sure you are referencing 
variables that exist?  You can do that by adding the following line to 
the top of your script:

use strict;

you might also try changing the execute line to say:
   
$Accounting_update-execute($fdatetime,$Cuniq,$UserName,$CalledN) or 
print STDERR update failed!;


So that you would know if it failed

Furqan wrote:


Hi Code Lover,

Please try this code :

if ($dialstatus eq 
ANSWER){$Accounting_update-execute($fdatetime,$Cuniq,$UserName,$CalledN);} 



I hope it will solve your problem. We use eq instead of = in perl 
or cgi for strings.


Thanks

Furqan Ahmed
Software Engineer
B.E. (Computer System), DBA
Super Technologies Inc., Pensacola, Florida

Http://www.SuperTec.com - Tommrow's Technology, Today.
Http://www.SuperTec.com/solutions/ - VOIP Billing Solutions.
Http://www.AsteriskSupport.com - Premium Asterisk Support  
Development Services.


- Original Message - From: Code Lover [EMAIL PROTECTED]
To: asterisk-users@lists.digium.com
Sent: Sunday, December 18, 2005 2:13 AM
Subject: [Asterisk-Users] PERL AGI DIALSTATUS


Hi all,

I wanted to execute one of mySQL query when the call is answered i
tried with the following code but it dones not seems to work.

$AGI-exec('Dial', $dialext);

my $dialstatus =  $AGI-get_variable(DIALSTATUS);
if($dialstatus=ANSWER){$Accounting_update-execute($fdatetime,$Cuniq,$UserName,$CalledN);} 



It is not updating my query when the call is successfull answered, and
i checked my query from outside using perl commond it is working well
without any issue.




--
Thank You,
Code Lover
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Re: [Asterisk-Users] SRV Lookups

2005-12-11 Thread Paul Tinsley
I fail to understand your combative attitude towards an open source 
project...


Did you pay to download it?
Are you having to pay to use it?

If you really want to talk about throwing money around to fix your 
problems the bounty idea has already been thrown at you, but also keep 
in mind that Digium has a custom development service that you could pay 
for... I'll even give you the link for free!

http://www.digium.com/index.php?menu=service_categorycategory=development

Douglas Garstang wrote:


I guess we can put that up there with the inability to share a common Realtime 
database between Asterisk servers for SIP peers too... another serious 
limitation.

-Original Message-
From: Douglas Garstang 
Sent: Sunday, December 11, 2005 12:49 PM

To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: RE: [Asterisk-Users] SRV Lookups


Sounds like your saying that a serious limitation that effectively makes 
Asterisk unusable in a production environment isn't a priority for the 
'official' developers. Awesome...

-Original Message-
From: Leif Madsen [mailto:[EMAIL PROTECTED]
Sent: Sunday, December 11, 2005 12:18 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] SRV Lookups


On 12/11/05, Douglas Garstang [EMAIL PROTECTED] wrote:
 


Anyone know when Asterisk is going to properly support DNS SRV Lookups?
   



Well, luckily Asterisk is open source so you have the ability to code
this yourself. If you can't program in C (like myself), then you have
the option of either hiring someone directly. Another option is to
create a bounty and see if anyone else also requires this
functionality and is willing to contribute some money for development.

Leif Madsen
http://www.oreilly.com/catalog/asterisk
http://www.leifmadsen.com
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