[Asterisk-Users] Realtime goto problem

2006-04-18 Thread Pedro Nunes


Hi,


Sample database
++---+---+--+-+-

-+

| id | context   | exten | priority | app | appdata
|

++---+---+--+-+-

-+

|  1 | incoming| 6069  |1 | Goto|
incoming-next|6069|1 |

|  2 | incoming| 6069  |2 | Hangup  |
|

|  3 | incoming-next | 6069  |1 | DigitTimeout| 10
|

|  4 | incoming-next | 6069  |2 | ResponseTimeout | 30
|

|  5 | incoming-next | 6069  |3 | Background  | welcome


If i dont declare the incoming-next context in extensions.conf I get:
Channel 'Zap/21-1' sent into invalid extension '1' in context
'incoming-next ', but no invalid handler.

But if I put on extensions.conf:
[incoming-next]
Switch = Realtime/@
,it works fine.

Do we need to declare all contexts in extensions.conf so we can use it
on Realtime??

Another question:
Its possible to include contexts in Realtime like we made on
extensions.conf?


Thanks in advance,

Pedro Nunes


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RE: [Asterisk-Users] Leading 0 on caller ID with internal S0 (HFC)

2006-02-09 Thread Pedro Nunes

Hi Sven,

Same problem... Not solved...
With CAPI and mISDN. 

I think it as to do with 

nationalprefix=0
internationalprefix=00

on capi.conf/misdn.conf. I already try to nationalprefix= but always
get that damn 0. If I change nationalprefix=5 I get a leading 5 and so
on... But without any leading digit I couldn't do it yet.

Pedro Nunes


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Sven
Fischer
Sent: quinta-feira, 9 de Fevereiro de 2006 9:23
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] Leading 0 on caller ID with internal S0 (HFC)

Hi all,

I have a problem: On my internal S0 where phones are connected via HFC I
get 
all the number with a leading 0 (either from internal SIP phones or
external 
dialins via CAPI). I don't know where to look for this 0. Any ideas?

Greetings, Sven

-- 
Sven Fischer (Dipl.-Phys.) - FACIT Consulting GmbH
  Hausinger Str. 6 - 40764 Langenfeld
  Tel: 02173/16700-55 Fax: 02173/16700-60

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[Asterisk-Users] mISDN errors on asterisk CLI

2006-01-30 Thread Pedro Nunes

Hi there guys,

Does anyone know what this is??
Every time a mISDN channel connects to anything, I get this message on
the CLI of asterisk. 

Unhandled Message: prim 281 len -22 from addr 51400101, dinfo 0 on port:
1

Thanks 


Pedro Nunes
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RE: [Asterisk-Users] Starting RTP with Dial and MusicOnHold

2005-12-15 Thread Pedro Nunes
Hello,

Do you try

Answer() and then Dial(SIP/xyz,,m)???

Exten = ???,1,Answer()
Exten = ???,2,Dial(SIP/xyz,,m)

You need to answer the call before you can hear music on hold.

Pedro Nunes

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Aaron
Clauson
Sent: quinta-feira, 15 de Dezembro de 2005 4:45
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: [Asterisk-Users] Starting RTP with Dial and MusicOnHold

Hi,

I'm trying to get Asterisk working with a supplier's Cerpack switch and
everything is working except audio ringback for calls coming from
Cerpack to
Asterisk.

The Cerpack switch only does out of band progress indication (seems a
bit
strange for SIP to SIP calls?!) so I've spent the last two days trying
to
find a way to force Asterisk to send an RTP stream to Cerpack for ring
back.

Theoretically the Dial command with the m option looks to be exactly
what I
need:

Dial(SIP/xyz,,m)

This should play musiconhold back to the caller and in my case I just
took a
recording of the PSTN tones I wanted to play and created a musiconhold
class
for them. The command will work correctly when dialled from a SIP phone
connected to Asterisk but not for calls coming from Cerpack. As far as I
can
tell this is because Asterisk won't initiate the RTP stream and waits
for a
packet from the client before starting to play the musiconhold, perhaps
assuming the connection is not available until it gets a packet. In this
case Cerpack isn't sending a packet so no audio is heard until the call
is
answered.

Has anybody seen anything like this before?

Thanks,

Aaron


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[Asterisk-Users] mISDN Caller ID problem

2005-12-13 Thread Pedro Nunes


Hello everyone,

I am trying mISDN driver with asterisk 1.2.1 but when i call from SIP to
mISDN and from mISDN to SIP, the caller ID appears always with a leading
0 (0X). I think the problem is with nationalprefix.

How can I remove that zero

Here is my config.

[general]

debug=0
trace_calls=false
trace_dir=/var/log/
bridging=yes
stop_tone_after_first_digit=yes
append_digits2exten=yes
l1_info_ok=yes
clear_l3=no
method=standard
dynamic_crypt=no

crypt_prefix=**
crypt_keys=test,muh

[default]
context=default
language=en
nationalprefix=0
internationalprefix=00
rxgain=0
txgain=0
te_choose_channel=no
dialplan=0
use_callingpres=yes

;always_immediate=no
;immediate=no
;hold_allowed=yes
;callgroup=1
;pickupgroup=1
;presentation=not_screened
;echocancel=no
echocancelwhenbridged=no
echotraining=yes

[group1]
ports=1
context=bri_card_1
msns=*


Thanks in advance

Pedro Nunes
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[Asterisk-Users] Need advice on BRI

2005-12-12 Thread Pedro Nunes
Hello all,

I need to install a production server with BRI support.
I know that exists bristuff, misdn, chan_capi ...

I have hcfpci based cards.

For a very stable environment, what driver should I use??

Thanks in advance

Pedro Nunes

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RE: [Asterisk-Users] Fritz!Card PCI ver2.0

2005-11-02 Thread Pedro Nunes

What chipset that card use??

Pedro Nunes


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Stephen Arulraj
Sent: terça-feira, 1 de Novembro de 2005 23:30
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [Asterisk-Users] Fritz!Card PCI ver2.0

Anyone knows how I can use this ISDN card for asterisk as a BRI trunk
interface?


Thanks,
Stephen



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[Asterisk-Users] Bristuff question

2005-10-27 Thread Pedro Nunes








Hi there,



I have 2 ISDN modems (HFC chipset). I use bristuff
from junghanns. Its
possible to load one cards as NT (T-Bus) and the other as S-Bus.



When I do make load the 2 cards loads
as S-Bus and when I do make loadNT the 2 cards loads as T-Bus.

Can someone help me??



Thanks in advance



Pedro Nunes






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RE: [Asterisk-Users] Bristuff question

2005-10-27 Thread Pedro Nunes








Giordano,



Thanks, stupid question.
Ive look to that page 100 of times but I do not remember that part of
the page about loading more than one card :S.



Thanks again









From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Giordano Grandis
Sent: quinta-feira, 27 de Outubro
de 2005 15:30
To: Asterisk Users Mailing List -
Non-Commercial Discussion
Subject: R: [Asterisk-Users]
Bristuff question





http://www.voip-info.org/wiki-Asterisk+zaphfc



look this





Giordano 











Da: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Per conto di Pedro Nunes
Inviato: giovedì 27 ottobre 2005
16.23
A: asterisk-users@lists.digium.com
Oggetto: [Asterisk-Users] Bristuff
question





Hi there,



I have 2 ISDN modems (HFC chipset). I use bristuff
from junghanns. Its
possible to load one cards as NT (T-Bus) and the other as S-Bus.



When I do make load the 2 cards loads
as S-Bus and when I do make loadNT the 2 cards loads as T-Bus.

Can someone help me??



Thanks in advance



Pedro Nunes






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RE: [Asterisk-Users] ACD/queues question

2005-10-13 Thread Pedro Nunes
Thanks,

That will fix my problem... And agent skills, is that possible too??

Thanks again

Pedro Nunes

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Lorenzo
Emilitri
Sent: quinta-feira, 13 de Outubro de 2005 8:17
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] ACD/queues question


Hello Pedro,
you should do this using agent priority groups; this way first all low  
priority agents are filled, then another group is used up.
Thanks
l.


On Wed, 12 Oct 2005 19:30:43 +0200, Pedro Nunes [EMAIL PROTECTED]

wrote:

 Hi there,


 Does anyone know how to setup an overflow queue? When a call rings on
 the queue A, if all agents were busy, the call goes to the queue B.

 If all agents in queue B were busy, then the call stays on both queues
 until somebody answers it.


 I think this is a basic ACD feature available on most PBX that support
 ACD functionality.

 Does anybody knows how to do it with asterisk??



 Thanks in advance



 Pedro Nunes





-- 
Loway Research - Home of QueueMetrics
http://queuemetrics.loway.it
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RE: [Asterisk-Users] ACD/queues question

2005-10-13 Thread Pedro Nunes
Thanks,

That will fix my problem... And agent skills, is that possible too??

Thanks again

Pedro Nunes

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Tom Rymes
Sent: quarta-feira, 12 de Outubro de 2005 23:39
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [Asterisk-Users] ACD/queues question

On Oct 12, 2005, at 1:30 PM, Pedro Nunes wrote:
 Hi there,

 Does anyone know how to setup an overflow queue? When a call rings  
 on the queue A, if all agents were busy, the call goes to the queue B.

 If all agents in queue B were busy, then the call stays on both  
 queues until somebody answers it.

 I think this is a basic ACD feature available on most PBX that  
 support ACD functionality.

 Does anybody knows how to do it with asterisk??

 Thanks in advance

  Pedro Nunes
What we have done is to set up a single queue that all calls come  
into. For the agents that we want to be our Front Line (i.e.:  
Customer Service Reps), we give them a penalty of 0. Our Overflow  
group (i.e.: Customer service reps who are also dealing with walk-in  
customers and therefore should not be bothered unless we're really  
busy) gets a penalty of 1, and our Last Resort (i.e.: Everyone  
else) people get a penalty of 2.

That way, all of the calls are answered by our front line people,  
unless they are all busy/unavailable. Then, and only then, the calls  
start going to our overflow people, and if they are also all  
unavailable, the calls go to our last resort people. Seeing as how we  
have more than 23 people between the three groups, there should  
technically be no waiting on hold in the queue, even with the PRI  
saturated.

I don't know if this is what you are looking for, but it works  
extremely well for us. To whomever coded this feature, THANK YOU!

To set this up, just edit the queues.conf file and add the penalty to  
each agent's  member = line like this:

; Front-line - Penalty of 0
member = 100,0
; Overflow - Penalty of 1
member = 101,1
;Last Resort - Penalty of 2
member = 102,2

Hope that proves useful to someone

Tom

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RE: [Asterisk-Users] AGI and set_callerid for number and name

2005-10-12 Thread Pedro Nunes
Curse,

Look at this php script ...

Contactlookup.agi

#!/usr/local/bin/php -q
 ?php
 ob_implicit_flush(true);
 set_time_limit(6);
 $in = fopen(php://stdin,r);
 $stdlog = fopen(/var/log/asterisk/my_agi.log, w);

 // toggle debugging output (more verbose)
 $debug = true;

 // Do function definitions before we start the main loop
 function read() {
   global $in, $debug, $stdlog;
   $input = str_replace(\n, , fgets($in, 4096));
   if ($debug) fputs($stdlog, read: $input\n);
   return $input;
 }

 function errlog($line) {
   global $err;
   echo VERBOSE \$line\\n;
 }

 function write($line) {
   global $debug, $stdlog;
   if ($debug) fputs($stdlog, write: $line\n);
   echo $line.\n;
 }

 // parse agi headers into array
 while ($env=read()) {
   $s = split(: ,$env);
   $agi[str_replace(agi_,,$s[0])] = trim($s[1]);
   if (($env == ) || ($env == \n)) {
 break;
   }
 }

 // main program
 echo VERBOSE \Here we go!\ 2\n;
 read();
 $session = mssql_connect('mssql server' , 'username' , 'password' );
$result = mssql_query(select * from ContactDB WHERE
extension=.$agi['callerid'],$session );
 $row = mssql_fetch_array($result);
 mssql_close($session);
 if ($row['Name'] == ){
  write('SET VARIABLE NAME Not Found');
  read();
 } else {
  write('SET VARIABLE NAME '.$row['Name'].'');
  read();
 }
 fclose($in);
 fclose($stdlog);


And in extensions.conf

[extensions]
exten = 4501,1,agi,contactlookup.agi
exten = 4501,2,SetCIDName(${Name})
exten = 4501,3,Dial(SIP/421,15)


It looks to an mssql DB, try to find the callerID number in table
extensions, and then sets a variable named Name to the value of
table Name. Cool hah...



Pedro Nunes



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Serge
Lhermitte
Sent: quarta-feira, 12 de Outubro de 2005 17:57
To: asterisk-users@lists.digium.com
Subject: [Asterisk-Users] AGI and set_callerid for number and name


Hi,


I've been trying to use the set_callerid function in the AGI. It sets
the CallerIDname properly but I can't figure out how to set the
CallerIDnumber. 

Is it at at possible ?

Cheers.
SL


 
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[Asterisk-Users] ACD/queues question

2005-10-12 Thread Pedro Nunes










Hi there,



Does anyone know how to
setup an overflow queue? When a call rings on the queue A, if all agents were
busy, the call goes to the queue B.

If all agents in queue B were
busy, then the call stays on both queues until somebody answers it. 



I think this is a basic
ACD feature available on most PBX that support ACD functionality. 

Does anybody knows how to
do it with asterisk??





Thanks in advance





Pedro Nunes










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