[Asterisk-Users] Kedpad less extension

2004-01-08 Thread Michael
Does anyone know of a resource for extensions in which the server
(whether asterisk or custom scripts) can trigger the phone to be
answered?
So for example an operator can have a headset and when a call comes
through the call is automatically (through a script) connected to the
headset instead of the operator having to manually answer the call.  

Any responses, help or ideas of a type of supplier to contact for more
information would be greatly appreciated.

Thanks

Michael Blood

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Re: [Asterisk-Users] Kedpad less extension

2004-01-08 Thread Michael Van Donselaar
On Thu, 8 Jan 2004 13:58:45 -0700, [EMAIL PROTECTED] wrote:

Does anyone know of a resource for extensions in which the server
(whether asterisk or custom scripts) can trigger the phone to be
answered?
So for example an operator can have a headset and when a call comes
through the call is automatically (through a script) connected to the
headset instead of the operator having to manually answer the call.  

Any responses, help or ideas of a type of supplier to contact for more
information would be greatly appreciated.

I don't know if you are wanting a hard phone or a softphone.

If a softphone is acceptable, iaxComm can  do this on a Windows or Linux PC with
the intercom feature.


Thanks

Michael Blood

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Re: [Asterisk-Users] Kedpad less extension

2004-01-08 Thread Philipp von Klitzing
Hi!

 Does anyone know of a resource for extensions in which the server
 (whether asterisk or custom scripts) can trigger the phone to be
 answered?

A queue can do that for you. Look at:
http://www.voip-info.org/wiki-Asterisk+cmd+AgentLogin

Cheers, Philipp

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Re: [Asterisk-Users] Kedpad less extension

2004-01-08 Thread Andy Powell
You can use

immediate=yes  ;like the bat phone (old Batman)

in your zapata.conf for the channel... but that means it just gets answered.. I think 
your problem is having the operator signal that they can take the call... otherwise 
when they get bag from the toilet/coffee break/ciggie break they'll find an irate 
customer on the other end.

if they also have a pc you could write an interface to the management console to 
answer the call with a click...

personally I prefer hardware solutions.. :D

Andy

*** REPLY SEPARATOR  ***

On 08/01/2004 at 13:58 [EMAIL PROTECTED] wrote:

Does anyone know of a resource for extensions in which the server
(whether asterisk or custom scripts) can trigger the phone to be
answered?
So for example an operator can have a headset and when a call comes
through the call is automatically (through a script) connected to the
headset instead of the operator having to manually answer the call.

Any responses, help or ideas of a type of supplier to contact for more
information would be greatly appreciated.

Thanks

Michael Blood

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Re: [Asterisk-Users] Kedpad less extension

2004-01-08 Thread John Todd
On Thu, 8 Jan 2004 13:58:45 -0700, [EMAIL PROTECTED] wrote:

Does anyone know of a resource for extensions in which the server
(whether asterisk or custom scripts) can trigger the phone to be
answered?
So for example an operator can have a headset and when a call comes
through the call is automatically (through a script) connected to the
headset instead of the operator having to manually answer the call. 

Any responses, help or ideas of a type of supplier to contact for more
information would be greatly appreciated.
I don't know if you are wanting a hard phone or a softphone.

If a softphone is acceptable, iaxComm can  do this on a Windows or 
Linux PC with
the intercom feature.


The Cisco 7960 with SIP 6.0 has auto-answer at this point, and would 
probably serve the purpose.

JT
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RE: [Asterisk-Users] Kedpad less extension

2004-01-08 Thread Michael
I was looking for a hardphone since it made sense to me that it would be
better quality. 
But I like the scalability of this option since it is an IP Phone.

Also may there is another option here.  Is there any way that an server
could have multiple instances of an iax type client and then have
multiple headsets attached to each?

Thanks again.

Michael Blood

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Michael Van
Donselaar
Sent: Thursday, January 08, 2004 4:01 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Kedpad less extension


On Thu, 8 Jan 2004 13:58:45 -0700, [EMAIL PROTECTED] wrote:

Does anyone know of a resource for extensions in which the server 
(whether asterisk or custom scripts) can trigger the phone to be 
answered? So for example an operator can have a headset and when a call

comes through the call is automatically (through a script) connected to

the headset instead of the operator having to manually answer the call.

Any responses, help or ideas of a type of supplier to contact for more 
information would be greatly appreciated.

I don't know if you are wanting a hard phone or a softphone.

If a softphone is acceptable, iaxComm can  do this on a Windows or Linux
PC with the intercom feature.


Thanks

Michael Blood

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Re: [Asterisk-Users] Kedpad less extension

2004-01-08 Thread Michael Van Donselaar
On Thu, 8 Jan 2004 18:48:35 -0700, [EMAIL PROTECTED] wrote:

I was looking for a hardphone since it made sense to me that it would be
better quality. 
But I like the scalability of this option since it is an IP Phone.

I think that you'll be surprised with the audio quality.  Especially after Steve
put in the noise reduction code!

Also may there is another option here.  Is there any way that an server
could have multiple instances of an iax type client and then have
multiple headsets attached to each?

I don't think that the audio library works and plays well with others.

Thanks again.

Michael Blood

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Michael Van
Donselaar
Sent: Thursday, January 08, 2004 4:01 PM
To: [EMAIL PROTECTED]
Subject: Re: [Asterisk-Users] Kedpad less extension


On Thu, 8 Jan 2004 13:58:45 -0700, [EMAIL PROTECTED] wrote:

Does anyone know of a resource for extensions in which the server 
(whether asterisk or custom scripts) can trigger the phone to be 
answered? So for example an operator can have a headset and when a call

comes through the call is automatically (through a script) connected to

the headset instead of the operator having to manually answer the call.

Any responses, help or ideas of a type of supplier to contact for more 
information would be greatly appreciated.

I don't know if you are wanting a hard phone or a softphone.

If a softphone is acceptable, iaxComm can  do this on a Windows or Linux
PC with the intercom feature.


Thanks

Michael Blood

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