Re: [Asterisk-Users] Sipura Adapter SPA-2002
I'm still having trouble accessing voicemail with the SPA-2002's,
here's what happens:
SPA-2002
-- Executing VoiceMailMain("SIP/-0255", "") in new stack
-- Playing 'vm-login' (language 'en')
-- Playing 'vm-password' (language 'en')
-- Incorrect password '' for user '' (context = any)
-- Playing 'vm-incorrect-mailbox' (language 'en')
But here's what happens (sucessfully) on the SPA-2000's (setup almost
exactly the same way):
SPA-2000
-- Executing VoiceMailMain("SIP/-2e14", "") in new stack
-- Playing 'vm-password' (language 'en')
-- Channel 0/1, span 1 got hangup request
-- Hungup 'Zap/1-1'
-- Playing 'vm-youhave' (language 'en')
-- Playing 'vm-no' (language 'en')
-- Playing 'vm-messages' (language 'en')
-- Playing 'vm-opts' (language 'en')
What do you think is our problem?
Randy
Paul Hewlett wrote:
On Wednesday 05 October 2005 19:52, Rich Adamson wrote:
Hello. Has anyone run into problems accessing voicemail with the Sipura
SPA-2002's?
Our SPA-2000's work fine (registers fine, able to make and receive calls
properly also able to access voicemail). We've configured the 2002's
exactly the same way. However, with the SPA-2002 we're unable to access
the voicemail system (though it does register fine and is able to make
and receive calls properly). Here's Asterisk's log file as we try to
access the voicemail with the SPA-2002:
Oct 4 12:36:09 WARNING[6636] app_voicemail.c: No entry in voicemail
config file for ''
Oct 4 12:36:43 WARNING[6636] app_voicemail.c: No entry in voicemail
config file for ''
Oct 4 12:43:45 WARNING[7130] app_voicemail.c: Couldn't read username
Oct 4 12:45:35 WARNING[7287] app_voicemail.c: Couldn't read username
Oct 4 12:47:57 WARNING[7490] app_voicemail.c: Couldn't read username
Oct 4 12:54:18 WARNING[7931] app_voicemail.c: Couldn't read username
Oct 4 13:03:42 WARNING[8608] app_voicemail.c: Unable to read password
Oct 4 13:10:27 WARNING[9113] app_voicemail.c: Couldn't read username
Can anyone help us?
I had a similar problem with sipura and swissvoice phones whereby the phone
does not accept DTMF after the initial dial to the voicemail extension. The
above messages are generated when * does not recognise your input when asked
for the mailbox/password.
Look for a DTMF setting in the sipura webpage setup - it defaults to 'auto'
but maybe u should try experimenting with 'inband' - this also goes
hand-in-hand with the dtmfmode setting for each extension in sip.conf
Paul
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Re: [Asterisk-Users] Sipura Adapter SPA-2002
Oops, I forgot to include an important line below:
Randy Vinas wrote:
I'm still having trouble accessing voicemail with the SPA-2002's,
here's what happens:
SPA-2002
-- Executing VoiceMailMain("SIP/-0255", "") in new stack
-- Playing 'vm-login' (language 'en')
-- Playing 'vm-password' (language 'en')
-- Incorrect password '' for user '' (context = any)
-- Playing 'vm-incorrect-mailbox' (language 'en')
Oct 6 14:30:28 WARNING[30210]: app_voicemail.c:4507
vm_authenticate:
Couldn't read username
But here's what happens (sucessfully) on the SPA-2000's (setup almost
exactly the same way):
SPA-2000
-- Executing VoiceMailMain("SIP/-2e14", "") in new stack
-- Playing 'vm-password' (language 'en')
-- Channel 0/1, span 1 got hangup request
-- Hungup 'Zap/1-1'
-- Playing 'vm-youhave' (language 'en')
-- Playing 'vm-no' (language 'en')
-- Playing 'vm-messages' (language 'en')
-- Playing 'vm-opts' (language 'en')
What do you think is our problem?
Randy
Paul Hewlett wrote:
On Wednesday 05 October 2005 19:52, Rich Adamson wrote:
Hello. Has anyone run into problems accessing voicemail with the Sipura
SPA-2002's?
Our SPA-2000's work fine (registers fine, able to make and receive calls
properly also able to access voicemail). We've configured the 2002's
exactly the same way. However, with the SPA-2002 we're unable to access
the voicemail system (though it does register fine and is able to make
and receive calls properly). Here's Asterisk's log file as we try to
access the voicemail with the SPA-2002:
Oct 4 12:36:09 WARNING[6636] app_voicemail.c: No entry in voicemail
config file for ''
Oct 4 12:36:43 WARNING[6636] app_voicemail.c: No entry in voicemail
config file for ''
Oct 4 12:43:45 WARNING[7130] app_voicemail.c: Couldn't read username
Oct 4 12:45:35 WARNING[7287] app_voicemail.c: Couldn't read username
Oct 4 12:47:57 WARNING[7490] app_voicemail.c: Couldn't read username
Oct 4 12:54:18 WARNING[7931] app_voicemail.c: Couldn't read username
Oct 4 13:03:42 WARNING[8608] app_voicemail.c: Unable to read password
Oct 4 13:10:27 WARNING[9113] app_voicemail.c: Couldn't read username
Can anyone help us?
I had a similar problem with sipura and swissvoice phones whereby the phone
does not accept DTMF after the initial dial to the voicemail extension. The
above messages are generated when * does not recognise your input when asked
for the mailbox/password.
Look for a DTMF setting in the sipura webpage setup - it defaults to 'auto'
but maybe u should try experimenting with 'inband' - this also goes
hand-in-hand with the dtmfmode setting for each extension in sip.conf
Paul
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[Asterisk-Users] Sipura Adapter SPA-2002
Hello. Has anyone run into problems accessing voicemail with the Sipura SPA-2002's? Our SPA-2000's work fine (registers fine, able to make and receive calls properly also able to access voicemail). We've configured the 2002's exactly the same way. However, with the SPA-2002 we're unable to access the voicemail system (though it does register fine and is able to make and receive calls properly). Here's Asterisk's log file as we try to access the voicemail with the SPA-2002: Oct 4 12:36:09 WARNING[6636] app_voicemail.c: No entry in voicemail config file for '' Oct 4 12:36:43 WARNING[6636] app_voicemail.c: No entry in voicemail config file for '' Oct 4 12:43:45 WARNING[7130] app_voicemail.c: Couldn't read username Oct 4 12:45:35 WARNING[7287] app_voicemail.c: Couldn't read username Oct 4 12:47:57 WARNING[7490] app_voicemail.c: Couldn't read username Oct 4 12:54:18 WARNING[7931] app_voicemail.c: Couldn't read username Oct 4 13:03:42 WARNING[8608] app_voicemail.c: Unable to read password Oct 4 13:10:27 WARNING[9113] app_voicemail.c: Couldn't read username Can anyone help us? Voicemail-less, Randy ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
[Asterisk-Users] Sipura Adapter SPA-2002
Hello. Has anyone run into problems accessing voicemail with the Sipura SPA-2002's? Our SPA-2000's work fine (registers fine, able to make and receive calls properly also able to access voicemail). We've configured the 2002's exactly the same way. However, with the SPA-2002 we're unable to access the voicemail system (though it does register fine and is able to make and receive calls properly). Here's Asterisk's log file as we try to access the voicemail with the SPA-2002: Oct 4 12:36:09 WARNING[6636] app_voicemail.c: No entry in voicemail config file for '' Oct 4 12:36:43 WARNING[6636] app_voicemail.c: No entry in voicemail config file for '' Oct 4 12:43:45 WARNING[7130] app_voicemail.c: Couldn't read username Oct 4 12:45:35 WARNING[7287] app_voicemail.c: Couldn't read username Oct 4 12:47:57 WARNING[7490] app_voicemail.c: Couldn't read username Oct 4 12:54:18 WARNING[7931] app_voicemail.c: Couldn't read username Oct 4 13:03:42 WARNING[8608] app_voicemail.c: Unable to read password Oct 4 13:10:27 WARNING[9113] app_voicemail.c: Couldn't read username Can anyone help us? Voicemail-less, Randy ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Sipura Adapter SPA-2002
Hello. Has anyone run into problems accessing voicemail with the Sipura SPA-2002's? Our SPA-2000's work fine (registers fine, able to make and receive calls properly also able to access voicemail). We've configured the 2002's exactly the same way. However, with the SPA-2002 we're unable to access the voicemail system (though it does register fine and is able to make and receive calls properly). Here's Asterisk's log file as we try to access the voicemail with the SPA-2002: Oct 4 12:36:09 WARNING[6636] app_voicemail.c: No entry in voicemail config file for '' Oct 4 12:36:43 WARNING[6636] app_voicemail.c: No entry in voicemail config file for '' Oct 4 12:43:45 WARNING[7130] app_voicemail.c: Couldn't read username Oct 4 12:45:35 WARNING[7287] app_voicemail.c: Couldn't read username Oct 4 12:47:57 WARNING[7490] app_voicemail.c: Couldn't read username Oct 4 12:54:18 WARNING[7931] app_voicemail.c: Couldn't read username Oct 4 13:03:42 WARNING[8608] app_voicemail.c: Unable to read password Oct 4 13:10:27 WARNING[9113] app_voicemail.c: Couldn't read username Can anyone help us? I don't use the 2002's, but do have a spa3k that is working fine. The above messages tend to suggest that either the definition in voicemail.conf for extn does not exist, or, you might have a 'context' problem, or, the syntax in voicemail.conf is messed up. Copy/paste the key sections of sip.conf (for this adapter), the extensions.conf section that is supposed to handle voicemail, and the definitions in voicemail.conf. Maybe we can spot the problem from that. ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Sipura Adapter SPA-2002
Here you are: - sip.conf [] type=friend username= secret=password host=dynamic context=sip-trusted [EMAIL PROTECTED] nat=yes qualify=yes canreinvite=no - voicemail.conf = ,Randy Vinas,[EMAIL PROTECTED] - extensions.conf exten = ,1,Macro(sip-stdext,,Bellcore-r2) Randy Rich Adamson wrote: Hello. Has anyone run into problems accessing voicemail with the Sipura SPA-2002's? Our SPA-2000's work fine (registers fine, able to make and receive calls properly also able to access voicemail). We've configured the 2002's exactly the same way. However, with the SPA-2002 we're unable to access the voicemail system (though it does register fine and is able to make and receive calls properly). Here's Asterisk's log file as we try to access the voicemail with the SPA-2002: Oct 4 12:36:09 WARNING[6636] app_voicemail.c: No entry in voicemail config file for '' Oct 4 12:36:43 WARNING[6636] app_voicemail.c: No entry in voicemail config file for '' Oct 4 12:43:45 WARNING[7130] app_voicemail.c: Couldn't read username Oct 4 12:45:35 WARNING[7287] app_voicemail.c: Couldn't read username Oct 4 12:47:57 WARNING[7490] app_voicemail.c: Couldn't read username Oct 4 12:54:18 WARNING[7931] app_voicemail.c: Couldn't read username Oct 4 13:03:42 WARNING[8608] app_voicemail.c: Unable to read password Oct 4 13:10:27 WARNING[9113] app_voicemail.c: Couldn't read username Can anyone help us? I don't use the 2002's, but do have a spa3k that is working fine. The above messages tend to suggest that either the definition in voicemail.conf for extn does not exist, or, you might have a 'context' problem, or, the syntax in voicemail.conf is messed up. Copy/paste the key sections of sip.conf (for this adapter), the extensions.conf section that is supposed to handle voicemail, and the definitions in voicemail.conf. Maybe we can spot the problem from that. ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Sipura Adapter SPA-2002
On Wednesday 05 October 2005 19:52, Rich Adamson wrote: Hello. Has anyone run into problems accessing voicemail with the Sipura SPA-2002's? Our SPA-2000's work fine (registers fine, able to make and receive calls properly also able to access voicemail). We've configured the 2002's exactly the same way. However, with the SPA-2002 we're unable to access the voicemail system (though it does register fine and is able to make and receive calls properly). Here's Asterisk's log file as we try to access the voicemail with the SPA-2002: Oct 4 12:36:09 WARNING[6636] app_voicemail.c: No entry in voicemail config file for '' Oct 4 12:36:43 WARNING[6636] app_voicemail.c: No entry in voicemail config file for '' Oct 4 12:43:45 WARNING[7130] app_voicemail.c: Couldn't read username Oct 4 12:45:35 WARNING[7287] app_voicemail.c: Couldn't read username Oct 4 12:47:57 WARNING[7490] app_voicemail.c: Couldn't read username Oct 4 12:54:18 WARNING[7931] app_voicemail.c: Couldn't read username Oct 4 13:03:42 WARNING[8608] app_voicemail.c: Unable to read password Oct 4 13:10:27 WARNING[9113] app_voicemail.c: Couldn't read username Can anyone help us? I had a similar problem with sipura and swissvoice phones whereby the phone does not accept DTMF after the initial dial to the voicemail extension. The above messages are generated when * does not recognise your input when asked for the mailbox/password. Look for a DTMF setting in the sipura webpage setup - it defaults to 'auto' but maybe u should try experimenting with 'inband' - this also goes hand-in-hand with the dtmfmode setting for each extension in sip.conf Paul -- Paul Hewlett - CottonPickinMinds - www.cottonpickinminds.co.za Tel: +27 21 852 8812 Cel: +27 84 420 9282 Fax: +27 86 672 0563 -- ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Sipura Adapter SPA-2002
Here you are: - sip.conf [] type=friend username= secret=password host=dynamic context=sip-trusted [EMAIL PROTECTED] nat=yes qualify=yes canreinvite=no - voicemail.conf = ,Randy Vinas,[EMAIL PROTECTED] - extensions.conf exten = ,1,Macro(sip-stdext,,Bellcore-r2) That all looks very reasonable. I assume the entry in voicemail.conf is in the [local] section/context. Might double-check that. Also, it seems to me that I seen some patches come through on the asterisk-cvs list involving vm and contexts. A quick google search only found a couple hundred entries with only a few from the last couple of months. What version of asterisk are you running? ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Sipura Adapter SPA-2002
That all looks very reasonable. I assume the entry in voicemail.conf is in the [local] section/context. Might double-check that. It's actually in the [remote] section, but the other Sipura 2000's that are also there work normal (able to check voicemail, send receive calls, etc.) Also, it seems to me that I seen some patches come through on the asterisk-cvs list involving vm and contexts. A quick google search only found a couple hundred entries with only a few from the last couple of months. What version of asterisk are you running? So maybe a newer version will patch this? Randy ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [Asterisk-Users] Sipura Adapter SPA-2002
Look for a DTMF setting in the sipura webpage setup - it defaults to 'auto' but maybe u should try experimenting with 'inband' - this also goes hand-in-hand with the dtmfmode setting for each extension in sip.conf I tried changing the DTMF settings on the Sipura (Inband, Inband+INFO, AVT, INFO) still was not able to get into voicemail. Also, I tried setting dtmfmode=inband on sip.conf, same result. randy ___ --Bandwidth and Colocation sponsored by Easynews.com -- Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
