RE: [asterisk-users] Blind transfer 3/4 digits

2006-09-05 Thread Koopmann, Jan-Peter
On Monday, September 04, 2006 3:22 PM Ronald Wiplinger wrote:

 What's happen to you guys? 

Nothing. Why?

 I am not yelling, just asking.

Maybe in a bit stressed out kind of way.

 It is sure not a dialplan question! 

Without having all necessary information that is hard to say. Maybe one phone 
comes in a different context than the other etc. Lot's of things that could go 
wrong in the dialplan.

 If it would be a dialplan
 question, than it would be for each dialing, but it isn't. 

If we are talking about the same context and same way of dialing: True. 

 You mentioned SIP message and that makes me wonder! Are we not using
 here dtmf ?? 

I somehow had the impression that you are using the transfer button on the SNOM 
which would tell the SNOM to transfer the call. You are obviously talking about 
attended/unattended transfer via Asterisk only, correct? Then ignore my 
suggestion.

 If it is a sequence of tones, 

Well... If you are using inband DTMF: correct. Otherwise DTMF may correspond to 
SIP messages as well but let's not get into that. I suppose you are using 
inband DTMF and G.711?

 than why is it different if it is in
 a string (like snom) or another phone, with single tones? 

If the dialplan is not responsible obviously the phones are behaving 
differently. Maybe the DTMF sequence is not transmitted correctly but on the 
other hand I am using SNOMs with inband DTMF without any problems. Maybe the 
phone (as others suggested) is doing some number/pattern matching magic which 
you have to fiddle with.

 If we understand this part, than is the question, where can I turn on
 the system to take a longer break between tones still as a string? 

The default setup should not be a problem with SNOMs (at least I never read 
anything about it) but have a look at the features.conf options.

 That should proof my thoughts (and that
 without yelling, ... hehehehe)

But a lot of exclamationsmarks. :-) Just kidding.

As others pointed out: We (at least I) would need the entire picture (the 
relevant parts of your dialplan etc.) to really help you here.

Regards,
  JP
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RE: [asterisk-users] Blind transfer 3/4 digits

2006-09-05 Thread Koopmann, Jan-Peter
On Tuesday, September 05, 2006 2:06 AM Ronald Wiplinger wrote:

 In my opinion Asterisk remembers all numbers and therefore it does
 not wait for the 4, since it found a match. This is in VoIP (in my

If both phones enter the dialplan the same way and one phone does work then it 
should not be a problem with the dialplan or with the way Asterisk is doing the 
match. You pointed that out yourself. AFAIK there is no overlapping in the 
dialplan. Either the phone (when dialing, doing a SIP transfer etc.) or 
Asterisk (when doing an attended/unattended transfer) is waiting the specified 
time for more digits. If no other number is received it then feeds the received 
number in the dialplan. 

So either your phone is just transmitting 601, Asterisk only understands 601 or 
you do have a problem with your dialplan. The only other option would be a 
general dialplan bug which is not too likely since most of us would have run 
into the exact same problem.

What do debugs on the Asterisk show you? Do a SIP debug etc. Are you using 
inband or outband DTMF? 

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RE: [asterisk-users] Blind transfer 3/4 digits

2006-09-04 Thread Koopmann, Jan-Peter
On Sunday, September 03, 2006 3:40 AM Ronald Wiplinger wrote:

 try that way. However, I have doubts as well. If you are right, than
 why snom phone does not have this problem? Would not here also the
 first match count?   

Because the transfer button on the SNOM is using a totally different mechanism 
than sending # to Asterisk. On your snom configuration (like ours) the phone 
does not start to create/send a SIP message until you hit OK. At that time 
the entire number is there and a complete SIP transfer is created. Cool down a 
bit. The problem you are having is most probably just a dialplan problem. It 
takes some time and experience to get those things right. No need to yell 
here...

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Re: [asterisk-users] Blind transfer 3/4 digits

2006-09-04 Thread Ronald Wiplinger

Koopmann, Jan-Peter wrote:

On Sunday, September 03, 2006 3:40 AM Ronald Wiplinger wrote:

  

try that way. However, I have doubts as well. If you are right, than
why snom phone does not have this problem? Would not here also the
first match count?   



Because the transfer button on the SNOM is using a totally different mechanism than 
sending # to Asterisk. On your snom configuration (like ours) the phone does not start to 
create/send a SIP message until you hit OK. At that time the entire number is 
there and a complete SIP transfer is created. Cool down a bit. The problem you are having 
is most probably just a dialplan problem. It takes some time and experience to get those 
things right. No need to yell here...
  

What's happen to you guys? I am not yelling, just asking.
It is sure not a dialplan question! If it would be a dialplan question, 
than it would be for each dialing, but it isn't.


You mentioned SIP message and that makes me wonder! Are we not using 
here dtmf ?? that is in my opinion not a sip message, isn't it?
If it is a sequence of tones, than why is it different if it is in a 
string (like snom) or another phone, with single tones?
If we understand this part, than is the question, where can I turn on 
the system to take a longer break between tones still as a string?


Back to the dialplan:
A Voip number can have different length of digits. Each number is seen 
as a complete picture, and so a three digit and a four digit number is 
something different. While in the legacy telephony the digits are worked 
down one by one and if there is no more use of the digits, they are just 
garbage and will be not used. Unlike in VoIP, where you can have a three 
digit number and if you dial four digit, than it is a WRONG number  
I just verified that: I dialed from 601 to  61522, however, 61522 does 
not exist, but 615 exists. Guess what? I get a busy tone! That should 
proof my thoughts (and that without yelling, ... hehehehe)


bye

Ronald
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RE: [asterisk-users] Blind transfer 3/4 digits

2006-09-04 Thread David Gagnon
Ronald,

Like someone already told you, you should explain more clearly the
way you try to transfer, we need more details on the procedure, using which
button on which phone. We need every detail to help you. This as nothing to
do with the way the dial plan is loaded, this is totally false.

I'm sure most of the people here don't understand how you try to
transfer.

David

-Message d'origine-
De : [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] De la part de Ronald
Wiplinger
Envoyé : 4 septembre 2006 09:22
À : Asterisk Users Mailing List - Non-Commercial Discussion
Objet : Re: [asterisk-users] Blind transfer 3/4 digits

Koopmann, Jan-Peter wrote:
 On Sunday, September 03, 2006 3:40 AM Ronald Wiplinger wrote:

   
 try that way. However, I have doubts as well. If you are right, than
 why snom phone does not have this problem? Would not here also the
 first match count?   
 

 Because the transfer button on the SNOM is using a totally different
mechanism than sending # to Asterisk. On your snom configuration (like ours)
the phone does not start to create/send a SIP message until you hit OK. At
that time the entire number is there and a complete SIP transfer is created.
Cool down a bit. The problem you are having is most probably just a dialplan
problem. It takes some time and experience to get those things right. No
need to yell here...
   
What's happen to you guys? I am not yelling, just asking.
It is sure not a dialplan question! If it would be a dialplan question, 
than it would be for each dialing, but it isn't.

You mentioned SIP message and that makes me wonder! Are we not using 
here dtmf ?? that is in my opinion not a sip message, isn't it?
If it is a sequence of tones, than why is it different if it is in a 
string (like snom) or another phone, with single tones?
If we understand this part, than is the question, where can I turn on 
the system to take a longer break between tones still as a string?

Back to the dialplan:
A Voip number can have different length of digits. Each number is seen 
as a complete picture, and so a three digit and a four digit number is 
something different. While in the legacy telephony the digits are worked 
down one by one and if there is no more use of the digits, they are just 
garbage and will be not used. Unlike in VoIP, where you can have a three 
digit number and if you dial four digit, than it is a WRONG number  
I just verified that: I dialed from 601 to  61522, however, 61522 does 
not exist, but 615 exists. Guess what? I get a busy tone! That should 
proof my thoughts (and that without yelling, ... hehehehe)

bye

Ronald
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Re: [asterisk-users] Blind transfer 3/4 digits

2006-09-04 Thread Ronald Wiplinger

David Gagnon wrote:

Ronald,

Like someone already told you, you should explain more clearly the
way you try to transfer, we need more details on the procedure, using which
button on which phone. We need every detail to help you. This as nothing to
do with the way the dial plan is loaded, this is totally false.

I'm sure most of the people here don't understand how you try to
transfer.

David

  


David,

I am not sure how the explanation how to punch the keys changes 
something,  ;-.)


Ok, here we go:

Snom:
pick up the phone and hit ##6014 followed by [ok]

Noname:
pick up the phone and hit ##6014 must be pushed very fast!!! No end 
# needed, since the phone 601 starts to ring as soon I reach 1.


In my opinion Asterisk remembers all numbers and therefore it does not 
wait for the 4, since it found a match. This is in VoIP (in my opinion) 
wrong, since overlapping numbers are allowed.


Sip message / dtmf, this is something different! How is the transfer 
made? Maybe snom does send a sip message, while the noname only send 
dtmf tones.


bye

Ronald


-Message d'origine-
De : [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] De la part de Ronald
Wiplinger
Envoyé : 4 septembre 2006 09:22
À : Asterisk Users Mailing List - Non-Commercial Discussion
Objet : Re: [asterisk-users] Blind transfer 3/4 digits

Koopmann, Jan-Peter wrote:
  

On Sunday, September 03, 2006 3:40 AM Ronald Wiplinger wrote:

  


try that way. However, I have doubts as well. If you are right, than
why snom phone does not have this problem? Would not here also the
first match count?   

  

Because the transfer button on the SNOM is using a totally different


mechanism than sending # to Asterisk. On your snom configuration (like ours)
the phone does not start to create/send a SIP message until you hit OK. At
that time the entire number is there and a complete SIP transfer is created.
Cool down a bit. The problem you are having is most probably just a dialplan
problem. It takes some time and experience to get those things right. No
need to yell here...
  
  


What's happen to you guys? I am not yelling, just asking.
It is sure not a dialplan question! If it would be a dialplan question, 
than it would be for each dialing, but it isn't.


You mentioned SIP message and that makes me wonder! Are we not using 
here dtmf ?? that is in my opinion not a sip message, isn't it?
If it is a sequence of tones, than why is it different if it is in a 
string (like snom) or another phone, with single tones?
If we understand this part, than is the question, where can I turn on 
the system to take a longer break between tones still as a string?


Back to the dialplan:
A Voip number can have different length of digits. Each number is seen 
as a complete picture, and so a three digit and a four digit number is 
something different. While in the legacy telephony the digits are worked 
down one by one and if there is no more use of the digits, they are just 
garbage and will be not used. Unlike in VoIP, where you can have a three 
digit number and if you dial four digit, than it is a WRONG number  
I just verified that: I dialed from 601 to  61522, however, 61522 does 
not exist, but 615 exists. Guess what? I get a busy tone! That should 
proof my thoughts (and that without yelling, ... hehehehe)


bye

Ronald
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--
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http://www.elmit.com  http://voip.elmit.com  http://e-paper.elmit.com 
Tel. (M) +886.939.775.516  (O) +886.2.2835.7765 (ENUM)   or FWD 511208

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RE: [asterisk-users] Blind transfer 3/4 digits

2006-09-04 Thread wendell hamilton
Please excuse the top-posting.

In features.conf, uncomment transferdigittimeout and adjust its timing as 
desired.  You may also want to uncomment and adjust featuredigittimeout to a 
higher value as well.  Also, since the dialplan does first match, you can 
eliminate the problem by putting the 4 digit extensions before the 3 digit 
extensions in the dialplan.

See the match as you go section at
http://www.voip-info.org/wiki/index.php?page=Asterisk+Extension+Matching

HTH

routerguy

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ronald Wiplinger
Sent: Monday, September 04, 2006 5:06 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Blind transfer 3/4 digits

David Gagnon wrote:
 Ronald,

   Like someone already told you, you should explain more clearly the
 way you try to transfer, we need more details on the procedure, using which
 button on which phone. We need every detail to help you. This as nothing to
 do with the way the dial plan is loaded, this is totally false.

   I'm sure most of the people here don't understand how you try to
 transfer.

   David

   

David,

I am not sure how the explanation how to punch the keys changes 
something,  ;-.)

Ok, here we go:

Snom:
pick up the phone and hit ##6014 followed by [ok]

Noname:
pick up the phone and hit ##6014 must be pushed very fast!!! No end 
# needed, since the phone 601 starts to ring as soon I reach 1.

In my opinion Asterisk remembers all numbers and therefore it does not 
wait for the 4, since it found a match. This is in VoIP (in my opinion) 
wrong, since overlapping numbers are allowed.

Sip message / dtmf, this is something different! How is the transfer 
made? Maybe snom does send a sip message, while the noname only send 
dtmf tones.

bye

Ronald



 -Message d'origine-
 De : [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] De la part de Ronald
 Wiplinger
 Envoyé : 4 septembre 2006 09:22
 À : Asterisk Users Mailing List - Non-Commercial Discussion
 Objet : Re: [asterisk-users] Blind transfer 3/4 digits

 Koopmann, Jan-Peter wrote:
   
 On Sunday, September 03, 2006 3:40 AM Ronald Wiplinger wrote:

   
 
 try that way. However, I have doubts as well. If you are right, than
 why snom phone does not have this problem? Would not here also the
 first match count?   
 
   
 Because the transfer button on the SNOM is using a totally different
 
 mechanism than sending # to Asterisk. On your snom configuration (like ours)
 the phone does not start to create/send a SIP message until you hit OK. At
 that time the entire number is there and a complete SIP transfer is created.
 Cool down a bit. The problem you are having is most probably just a dialplan
 problem. It takes some time and experience to get those things right. No
 need to yell here...
   
   
 
 What's happen to you guys? I am not yelling, just asking.
 It is sure not a dialplan question! If it would be a dialplan question, 
 than it would be for each dialing, but it isn't.

 You mentioned SIP message and that makes me wonder! Are we not using 
 here dtmf ?? that is in my opinion not a sip message, isn't it?
 If it is a sequence of tones, than why is it different if it is in a 
 string (like snom) or another phone, with single tones?
 If we understand this part, than is the question, where can I turn on 
 the system to take a longer break between tones still as a string?

 Back to the dialplan:
 A Voip number can have different length of digits. Each number is seen 
 as a complete picture, and so a three digit and a four digit number is 
 something different. While in the legacy telephony the digits are worked 
 down one by one and if there is no more use of the digits, they are just 
 garbage and will be not used. Unlike in VoIP, where you can have a three 
 digit number and if you dial four digit, than it is a WRONG number  
 I just verified that: I dialed from 601 to  61522, however, 61522 does 
 not exist, but 615 exists. Guess what? I get a busy tone! That should 
 proof my thoughts (and that without yelling, ... hehehehe)

 bye

 Ronald
 ___
 --Bandwidth and Colocation provided by Easynews.com --

 asterisk-users mailing list
 To UNSUBSCRIBE or update options visit:
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 ___
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 ---
 avast! Antivirus: Inbound message clean.
 Virus Database (VPS): 0635-4, 2006/09/01
 Tested on: 2006/9/4 ¤U¤È 11:40:24
 avast! - copyright (c) 1988-2006 ALWIL Software.
 http://www.avast.com




   


-- 
Ronald Wiplinger  (CEO of ELMIT)
http://www.elmit.com  http://voip.elmit.com  http://e-paper.elmit.com 
Tel. (M) +886.939.775.516  (O

Re: [asterisk-users] Blind transfer 3/4 digits

2006-09-04 Thread Ronald Wiplinger

wendell hamilton wrote:

Please excuse the top-posting.

  

... so we are faster at the solution, ... ;-)

In features.conf, uncomment transferdigittimeout and adjust its timing as 
desired.  You may also want to uncomment and adjust featuredigittimeout to a 
higher value as well.

That was it!!! Now it works!!!


  Also, since the dialplan does first match, you can eliminate the problem by 
putting the 4 digit extensions before the 3 digit extensions in the dialplan.

See the match as you go section at
http://www.voip-info.org/wiki/index.php?page=Asterisk+Extension+Matching

  


Thank you for the link, btw. your comment above does not match the 
link. Copy of the important part of your provided link:




  Example

FooBar Incorporated wants their incoming telephone calls to be 
answered with a voice message welcoming the caller and inviting them 
to choose which extension they want. FooBar has six telephone 
extensions. Their extension numbers are 1, 2, 21, 22, 31, 32. So this 
is the context created for incoming calls for FooBar Incorporated:


   [incoming]
   exten = s,1,Background(welcome-to-foobar-incorporated)
   exten = 1,1,Dial(Zap/1)
   exten = 2,1,Dial(Zap/2)
   exten = 21,1,Dial(Zap/3)
   exten = 22,1,Dial(Zap/4
   exten = 31,1,Dial(Zap/5)
   exten = 32,1,Dial(Zap/6)

When you call FooBar, Asterisk plays the 
welcome-to-foobar-incorporated.gsm sound file. After that, having 
run out of commands to execute, it waits for you to dial something. 
This is what Asterisk would do if you dialed various options:


   Number DialedAsterisk's Action
 1  Immediately performs Dial (Zap/1)
 2  Waits for timeout, then performs Dial(Zap/2)
21  Immediately performs Dial (Zap/3)
22  Immediately performs Dial (Zap/4)
 3  Waits for timeout, then hangs up.
31  Immediately performs Dial (Zap/5)
32  Immediately performs Dial (Zap/6)
 4  Immediately hangs up.

Note that when a caller tries to dial extension 2, they are not 
connected immediately. Asterisk waits to see if the caller dials more 
digits, to determine whether the caller wants extension 2 or 21 or 22. 
As callers would like to be connected immediately if possible, it 
would be more user-friendly to avoid using ambiguous extension numbers. 




Thanks for the solution, 

bye

Ronald


HTH

routerguy

-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Ronald Wiplinger
Sent: Monday, September 04, 2006 5:06 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Blind transfer 3/4 digits

David Gagnon wrote:
  

Ronald,

Like someone already told you, you should explain more clearly the
way you try to transfer, we need more details on the procedure, using which
button on which phone. We need every detail to help you. This as nothing to
do with the way the dial plan is loaded, this is totally false.

I'm sure most of the people here don't understand how you try to
transfer.

David

  



David,

I am not sure how the explanation how to punch the keys changes 
something,  ;-.)


Ok, here we go:

Snom:
pick up the phone and hit ##6014 followed by [ok]

Noname:
pick up the phone and hit ##6014 must be pushed very fast!!! No end 
# needed, since the phone 601 starts to ring as soon I reach 1.


In my opinion Asterisk remembers all numbers and therefore it does not 
wait for the 4, since it found a match. This is in VoIP (in my opinion) 
wrong, since overlapping numbers are allowed.


Sip message / dtmf, this is something different! How is the transfer 
made? Maybe snom does send a sip message, while the noname only send 
dtmf tones.


bye

Ronald



  

-Message d'origine-
De : [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] De la part de Ronald
Wiplinger
Envoyé : 4 septembre 2006 09:22
À : Asterisk Users Mailing List - Non-Commercial Discussion
Objet : Re: [asterisk-users] Blind transfer 3/4 digits

Koopmann, Jan-Peter wrote:
  


On Sunday, September 03, 2006 3:40 AM Ronald Wiplinger wrote:

  

  

try that way. However, I have doubts as well. If you are right, than
why snom phone does not have this problem? Would not here also the
first match count?   

  


Because the transfer button on the SNOM is using a totally different

  

mechanism than sending # to Asterisk. On your snom configuration (like ours)
the phone does not start to create/send a SIP message until you hit OK. At
that time the entire number is there and a complete SIP transfer is created.
Cool down a bit. The problem you are having is most probably just a dialplan
problem. It takes some time and experience to get those things right. No
need to yell here...
  

  

  

What's happen to you guys? I am not yelling, just asking.
It is sure not a dialplan question! If it would be a dialplan question

RE: [asterisk-users] Blind transfer 3/4 digits

2006-09-04 Thread David Gagnon
Ronald,

If I understand well, the second phones have a building digit map.
It has nothing to do with Asterisk! Asterisk only executes what it receives
from the phone.

## In your scenario is the Asterisk built-in transfer function? The
ways your phone sends the DTMF depend on what you have configured in you
SIP.conf.

http://www.voip-info.org/wiki/index.php?page=Asterisk+sip+dtmfmode

 David
-Message d'origine-
De : [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] De la part de Ronald
Wiplinger
Envoyé : 4 septembre 2006 20:06
À : Asterisk Users Mailing List - Non-Commercial Discussion
Objet : Re: [asterisk-users] Blind transfer 3/4 digits

David Gagnon wrote:
 Ronald,

   Like someone already told you, you should explain more clearly the
 way you try to transfer, we need more details on the procedure, using
which
 button on which phone. We need every detail to help you. This as nothing
to
 do with the way the dial plan is loaded, this is totally false.

   I'm sure most of the people here don't understand how you try to
 transfer.

   David

   

David,

I am not sure how the explanation how to punch the keys changes 
something,  ;-.)

Ok, here we go:

Snom:
pick up the phone and hit ##6014 followed by [ok]

Noname:
pick up the phone and hit ##6014 must be pushed very fast!!! No end 
# needed, since the phone 601 starts to ring as soon I reach 1.

In my opinion Asterisk remembers all numbers and therefore it does not 
wait for the 4, since it found a match. This is in VoIP (in my opinion) 
wrong, since overlapping numbers are allowed.

Sip message / dtmf, this is something different! How is the transfer 
made? Maybe snom does send a sip message, while the noname only send 
dtmf tones.

bye

Ronald

 -Message d'origine-
 De : [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] De la part de Ronald
 Wiplinger
 Envoyé : 4 septembre 2006 09:22
 À : Asterisk Users Mailing List - Non-Commercial Discussion
 Objet : Re: [asterisk-users] Blind transfer 3/4 digits

 Koopmann, Jan-Peter wrote:
   
 On Sunday, September 03, 2006 3:40 AM Ronald Wiplinger wrote:

   
 
 try that way. However, I have doubts as well. If you are right, than
 why snom phone does not have this problem? Would not here also the
 first match count?   
 
   
 Because the transfer button on the SNOM is using a totally different
 
 mechanism than sending # to Asterisk. On your snom configuration (like
ours)
 the phone does not start to create/send a SIP message until you hit OK.
At
 that time the entire number is there and a complete SIP transfer is
created.
 Cool down a bit. The problem you are having is most probably just a
dialplan
 problem. It takes some time and experience to get those things right. No
 need to yell here...
   
   
 
 What's happen to you guys? I am not yelling, just asking.
 It is sure not a dialplan question! If it would be a dialplan question, 
 than it would be for each dialing, but it isn't.

 You mentioned SIP message and that makes me wonder! Are we not using 
 here dtmf ?? that is in my opinion not a sip message, isn't it?
 If it is a sequence of tones, than why is it different if it is in a 
 string (like snom) or another phone, with single tones?
 If we understand this part, than is the question, where can I turn on 
 the system to take a longer break between tones still as a string?

 Back to the dialplan:
 A Voip number can have different length of digits. Each number is seen 
 as a complete picture, and so a three digit and a four digit number is 
 something different. While in the legacy telephony the digits are worked 
 down one by one and if there is no more use of the digits, they are just 
 garbage and will be not used. Unlike in VoIP, where you can have a three 
 digit number and if you dial four digit, than it is a WRONG number  
 I just verified that: I dialed from 601 to  61522, however, 61522 does 
 not exist, but 615 exists. Guess what? I get a busy tone! That should 
 proof my thoughts (and that without yelling, ... hehehehe)

 bye

 Ronald
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-- 
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http://www.elmit.com  http://voip.elmit.com  http://e-paper.elmit.com 
Tel. (M) +886.939.775.516  (O) +886.2.2835.7765 (ENUM)   or FWD 511208
- I'm a SpamCon Foundation Member, #694

RE: [asterisk-users] Blind transfer 3/4 digits

2006-09-03 Thread Fabio
Hi all,

Ronald, if you are using #, try adjusting the featuredigittimeout
parameter in features.conf.This is the max time between digits for feature
activation. If is small, * could dial the wrong number, in your case 601
instead of 6014.

I think that you are not using # while your are using snom, because you said
that you needed to dial # in order to finish the transfer (this it's no
necessary for *). Or snom is catching the # and driving the transfer.

fabay


-Mensaje original-
De: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] nombre de Ronald
Wiplinger
Enviado el: Sábado, 02 de Septiembre de 2006 10:40 p.m.
Para: Asterisk Users Mailing List - Non-Commercial Discussion
Asunto: Re: [asterisk-users] Blind transfer 3/4 digits


Tim St. Pierre wrote:
 Are you using # to transfer?  If so, it's not sending it as a new call,
it's
 just sending asterisk digits using whatever DTMF mode.  Asterisk parses
these
 based on a first match in the dialplan.  Make sure that the longer
 extension numbers are loaded first in the dialplan.



That is a good thought. I can remember that the docs said that you
cannot force the order of the dialplan, except with includes. I will try
that way.
However, I have doubts as well. If you are right, than why snom phone
does not have this problem? Would not here also the first match count?

bye

Ronald
 -Tim

 On September 2, 2006 20:12, Ronald Wiplinger wrote:

 Kevin Smith wrote:

 Dialing a number and transferring a number are two different things.
 And no offense, you are not really providing a lot of details along
 with your problem. So you can dial the numbers but not transfer from
 one to the other.

 I was not thinking that it would be too much difference. Therefore I
 also do not know what more info could help to distinguish the problem. I
 hardly can post my entire configuration.


 What does the CLI say when you try the transfer? That would provide a
 lot of information that could clue you in to what is going on.

 You hit another problem with that. I hardly see here anything anymore.
 The messages fly by so fast,  Especially annoying messages:
  chan_sip.c:10888 handle_request_register: Registration from
 'sip:192.168.250.20' failed for '192.168.250.244' - Username/auth name
 mismatch
  -- Got SIP response 486 Busy Here back from 192.168.250.244
  -- Got SIP response 400 Bad Request back from xx.xx.xx.126
 NOTICE[5936]: chan_sip.c:9600 handle_response_register: Failed to
 authenticate on REGISTER to '[EMAIL PROTECTED]' (Tries 3)
 .

 It would be nice to filter the CLI for such investigation for a moment.


 What type of phones are you using? Some phones have the ability to
 pattern match and wait for a certain number of seconds before sending
 the number to asterisk. For example. On our Polycom phones a user has
 3 seconds (between digits) to enter in 10 digits. This could be where
 most of your problem is.

 That is a very good point and I will contact the manufacturer of these
 no-name phones.


 My guess the problem lies with the Phones, not Asterisk form the
 information you provided.

 I disagree with that! Why Asterisk treats dialing and transfer
 different. That makes not really sense, does it?

 bye

 Ronald


 Kevin

 Ronald Wiplinger wrote:

 David Gagnon wrote:

 Ronald,

 You seem to be a little bit angry about VoIP. If so, I could give
 you my old Nortel system. Does this would make you happy?

 David

 David,

 I am not angry about VoIP, but please send my your old Nortel system
 !

 I just do not understand why I can DIAL 601 and 6014, but not use
 blind transfer. Is the question too difficult?

 I am sure there is somewhere a switch to say, wait two seconds (as
 for dialing) before you assume it is a complete number.
 It is also strange that snom phone can do it correct, because it uses
 the ok key.


 -Message d'origine-
 De : [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] De la part de Ronald
 Wiplinger
 Envoyé : 2 septembre 2006 04:20
 À : Asterisk Users Mailing List - Non-Commercial Discussion
 Objet : Re: [asterisk-users] Blind transfer 3/4 digits

 Anthony Rodgers wrote:

 With respect, the problem is with your numbering plan..

 This answer is therefore totally nonsense !!! (With all respect!!!)


 Both answers have actually not lead to any step further, but to more
 messages. I use to refer to such answers as NON-ANSWERS.
 Please only reply if and really only if you know a solution for the
 problem! Thanks for your understanding.

 bye

 Ronald - again, I am not angry at all.


 WHERE do you see a problem in the numbering plan?
 I see the problem in ASTERISK, because it does not wait for the last
 digit!!!
 Where can I set that it waits for it?

 The beauty on voip IS that you can have different length and
 overlapping, 

 bye

 Ronald


 CP

 On 1-Sep-06, at 10:37 PM, Ronald Wiplinger wrote:

 I found a problem in blind transfer:

 I have an extension number 601 and I have an extension 6014 

 If I get

Re: [asterisk-users] Blind transfer 3/4 digits

2006-09-02 Thread Anthony Rodgers

With respect, the problem is with your numbering plan..

CP

On 1-Sep-06, at 10:37 PM, Ronald Wiplinger wrote:


I found a problem in blind transfer:

I have an extension number 601 and I have an extension 6014 

If I get a call on 615 (snom) and transfer to 6014 it works, since  
snom

requires me to hit ok

If I get a call on 601 and transfer to 6014, than 601 will get the  
busy

signal and I hang up as usually with transfer.
Howerver the caller get the announcements: I could not get that, 

What could be the problem ?

bye

Ronald


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Re: [asterisk-users] Blind transfer 3/4 digits

2006-09-02 Thread Ronald Wiplinger

Anthony Rodgers wrote:

With respect, the problem is with your numbering plan..



WHERE do you see a problem in the numbering plan?
I see the problem in ASTERISK, because it does not wait for the last 
digit!!!

Where can I set that it waits for it?

The beauty on voip IS that you can have different length and 
overlapping, 


bye

Ronald

CP

On 1-Sep-06, at 10:37 PM, Ronald Wiplinger wrote:


I found a problem in blind transfer:

I have an extension number 601 and I have an extension 6014 

If I get a call on 615 (snom) and transfer to 6014 it works, since snom
requires me to hit ok

If I get a call on 601 and transfer to 6014, than 601 will get the busy
signal and I hang up as usually with transfer.
Howerver the caller get the announcements: I could not get that, 

What could be the problem ?

bye

Ronald


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--
Ronald Wiplinger  (CEO of ELMIT)
http://www.elmit.com  http://voip.elmit.com  http://e-paper.elmit.com 
Tel. (M) +886.939.775.516  (O) +886.2.2835.7765 (ENUM)   or FWD 511208

- I'm a SpamCon Foundation Member, #694, Verify it at http://www.spamcon.org

PS: Spam prevention!
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After receiving this confirmation message, our system will send the hold message (one) and all future messages (after the received confirmation message) to me without asking you again.


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RE: [asterisk-users] Blind transfer 3/4 digits

2006-09-02 Thread David Gagnon
Ronald,

You seem to be a little bit angry about VoIP. If so, I could give
you my old Nortel system. Does this would make you happy?

David

-Message d'origine-
De : [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] De la part de Ronald
Wiplinger
Envoyé : 2 septembre 2006 04:20
À : Asterisk Users Mailing List - Non-Commercial Discussion
Objet : Re: [asterisk-users] Blind transfer 3/4 digits

Anthony Rodgers wrote:
 With respect, the problem is with your numbering plan..


WHERE do you see a problem in the numbering plan?
I see the problem in ASTERISK, because it does not wait for the last 
digit!!!
Where can I set that it waits for it?

The beauty on voip IS that you can have different length and 
overlapping, 

bye

Ronald
 CP

 On 1-Sep-06, at 10:37 PM, Ronald Wiplinger wrote:

 I found a problem in blind transfer:

 I have an extension number 601 and I have an extension 6014 

 If I get a call on 615 (snom) and transfer to 6014 it works, since snom
 requires me to hit ok

 If I get a call on 601 and transfer to 6014, than 601 will get the busy
 signal and I hang up as usually with transfer.
 Howerver the caller get the announcements: I could not get that, 

 What could be the problem ?

 bye

 Ronald


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-- 
Ronald Wiplinger  (CEO of ELMIT)
http://www.elmit.com  http://voip.elmit.com  http://e-paper.elmit.com 
Tel. (M) +886.939.775.516  (O) +886.2.2835.7765 (ENUM)   or FWD 511208
- I'm a SpamCon Foundation Member, #694, Verify it at http://www.spamcon.org

PS: Spam prevention!
Our system is protected with a spam prevention program. 
If you send us an e-mail, our system will send you a confirmation message
back. Just reply to this confirmation message please. 
After receiving this confirmation message, our system will send the hold
message (one) and all future messages (after the received confirmation
message) to me without asking you again.

___
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Re: [asterisk-users] Blind transfer 3/4 digits

2006-09-02 Thread Ronald Wiplinger

David Gagnon wrote:

Ronald,

You seem to be a little bit angry about VoIP. If so, I could give
you my old Nortel system. Does this would make you happy?

David

  


David,

I am not angry about VoIP, but please send my your old Nortel system !

I just do not understand why I can DIAL 601 and 6014, but not use blind 
transfer. Is the question too difficult?


I am sure there is somewhere a switch to say, wait two seconds (as for 
dialing) before you assume it is a complete number.
It is also strange that snom phone can do it correct, because it uses 
the ok key.




-Message d'origine-
De : [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] De la part de Ronald
Wiplinger
Envoyé : 2 septembre 2006 04:20
À : Asterisk Users Mailing List - Non-Commercial Discussion
Objet : Re: [asterisk-users] Blind transfer 3/4 digits

Anthony Rodgers wrote:
  

With respect, the problem is with your numbering plan..




  


This answer is therefore totally nonsense !!! (With all respect!!!)


Both answers have actually not lead to any step further, but to more 
messages. I use to refer to such answers as NON-ANSWERS.
Please only reply if and really only if you know a solution for the 
problem! Thanks for your understanding.


bye

Ronald - again, I am not angry at all.

WHERE do you see a problem in the numbering plan?
I see the problem in ASTERISK, because it does not wait for the last 
digit!!!

Where can I set that it waits for it?

The beauty on voip IS that you can have different length and 
overlapping, 


bye

Ronald
  

CP

On 1-Sep-06, at 10:37 PM, Ronald Wiplinger wrote:



I found a problem in blind transfer:

I have an extension number 601 and I have an extension 6014 

If I get a call on 615 (snom) and transfer to 6014 it works, since snom
requires me to hit ok

If I get a call on 601 and transfer to 6014, than 601 will get the busy
signal and I hang up as usually with transfer.
Howerver the caller get the announcements: I could not get that, 

What could be the problem ?

bye

Ronald


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http://www.avast.com








  



--
Ronald Wiplinger  (CEO of ELMIT)
http://www.elmit.com  http://voip.elmit.com  http://e-paper.elmit.com 
Tel. (M) +886.939.775.516  (O) +886.2.2835.7765 (ENUM)   or FWD 511208

- I'm a SpamCon Foundation Member, #694, Verify it at http://www.spamcon.org

PS: Spam prevention!
Our system is protected with a spam prevention program. 
If you send us an e-mail, our system will send you a confirmation message back. Just reply to this confirmation message please. 
After receiving this confirmation message, our system will send the hold message (one) and all future messages (after the received confirmation message) to me without asking you again.


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Re: [asterisk-users] Blind transfer 3/4 digits

2006-09-02 Thread Kevin Smith
Dialing a number and transferring a number are two different things. And 
no offense, you are not really providing a lot of details along with 
your problem. So you can dial the numbers but not transfer from one to 
the other.


What does the CLI say when you try the transfer? That would provide a 
lot of information that could clue you in to what is going on.


What type of phones are you using? Some phones have the ability to 
pattern match and wait for a certain number of seconds before sending 
the number to asterisk. For example. On our Polycom phones a user has 3 
seconds (between digits) to enter in 10 digits. This could be where most 
of your problem is.


My guess the problem lies with the Phones, not Asterisk form the 
information you provided.


Kevin


Ronald Wiplinger wrote:

David Gagnon wrote:

Ronald,

You seem to be a little bit angry about VoIP. If so, I could give
you my old Nortel system. Does this would make you happy?

David

  


David,

I am not angry about VoIP, but please send my your old Nortel system 
!


I just do not understand why I can DIAL 601 and 6014, but not use 
blind transfer. Is the question too difficult?


I am sure there is somewhere a switch to say, wait two seconds (as for 
dialing) before you assume it is a complete number.
It is also strange that snom phone can do it correct, because it uses 
the ok key.




-Message d'origine-
De : [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] De la part de Ronald
Wiplinger
Envoyé : 2 septembre 2006 04:20
À : Asterisk Users Mailing List - Non-Commercial Discussion
Objet : Re: [asterisk-users] Blind transfer 3/4 digits

Anthony Rodgers wrote:
 

With respect, the problem is with your numbering plan..




  


This answer is therefore totally nonsense !!! (With all respect!!!)


Both answers have actually not lead to any step further, but to more 
messages. I use to refer to such answers as NON-ANSWERS.
Please only reply if and really only if you know a solution for the 
problem! Thanks for your understanding.


bye

Ronald - again, I am not angry at all.

WHERE do you see a problem in the numbering plan?
I see the problem in ASTERISK, because it does not wait for the last 
digit!!!

Where can I set that it waits for it?

The beauty on voip IS that you can have different length and 
overlapping, 


bye

Ronald
 

CP

On 1-Sep-06, at 10:37 PM, Ronald Wiplinger wrote:

   

I found a problem in blind transfer:

I have an extension number 601 and I have an extension 6014 

If I get a call on 615 (snom) and transfer to 6014 it works, since 
snom

requires me to hit ok

If I get a call on 601 and transfer to 6014, than 601 will get the 
busy

signal and I hang up as usually with transfer.
Howerver the caller get the announcements: I could not get that, 

What could be the problem ?

bye

Ronald


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Re: [asterisk-users] Blind transfer 3/4 digits

2006-09-02 Thread Nick Ellson



I have just noticed that my X-Lite soft phones don't dial 3-4 digit 
extensions without first dialing it in the display and then hitting send. 
So tthat is an issue with the phone you think? Ok, I'll start there for 
the inter digit timeout, see if there is a certain dial string lenth 
before it will transmit.


Nick


--
Nick Ellson
CCDA, CCNP, CCSP, CCAI,
MCSE 2000, Security+, Network+
Network Hobbyist, VFR Private Pilot.


On Sat, 2 Sep 2006, Kevin Smith wrote:

Dialing a number and transferring a number are two different things. And no 
offense, you are not really providing a lot of details along with your 
problem. So you can dial the numbers but not transfer from one to the other.


What does the CLI say when you try the transfer? That would provide a lot of 
information that could clue you in to what is going on.


What type of phones are you using? Some phones have the ability to pattern 
match and wait for a certain number of seconds before sending the number to 
asterisk. For example. On our Polycom phones a user has 3 seconds (between 
digits) to enter in 10 digits. This could be where most of your problem is.


My guess the problem lies with the Phones, not Asterisk form the information 
you provided.


Kevin


Ronald Wiplinger wrote:

 David Gagnon wrote:
  Ronald,
 
  You seem to be a little bit angry about VoIP. If so, I could give

  you my old Nortel system. Does this would make you happy?
 
  David
 
 


 David,

 I am not angry about VoIP, but please send my your old Nortel system !

 I just do not understand why I can DIAL 601 and 6014, but not use blind
 transfer. Is the question too difficult?

 I am sure there is somewhere a switch to say, wait two seconds (as for
 dialing) before you assume it is a complete number.
 It is also strange that snom phone can do it correct, because it uses the
 ok key.


  -Message d'origine-
  De : [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED] De la part de Ronald
  Wiplinger
  Envoyé : 2 septembre 2006 04:20
  À : Asterisk Users Mailing List - Non-Commercial Discussion
  Objet : Re: [asterisk-users] Blind transfer 3/4 digits
 
  Anthony Rodgers wrote:
 
   With respect, the problem is with your numbering plan..
  
  
 
 


 This answer is therefore totally nonsense !!! (With all respect!!!)


 Both answers have actually not lead to any step further, but to more
 messages. I use to refer to such answers as NON-ANSWERS.
 Please only reply if and really only if you know a solution for the
 problem! Thanks for your understanding.

 bye

 Ronald - again, I am not angry at all.
  WHERE do you see a problem in the numbering plan?
  I see the problem in ASTERISK, because it does not wait for the last 
  digit!!!

  Where can I set that it waits for it?
 
  The beauty on voip IS that you can have different length and 
  overlapping, 
 
  bye
 
  Ronald
 
   CP
  
   On 1-Sep-06, at 10:37 PM, Ronald Wiplinger wrote:
  
  
I found a problem in blind transfer:
   
I have an extension number 601 and I have an extension 6014 
   
If I get a call on 615 (snom) and transfer to 6014 it works, since 
snom

requires me to hit ok
   
If I get a call on 601 and transfer to 6014, than 601 will get the 
busy

signal and I hang up as usually with transfer.
Howerver the caller get the announcements: I could not get that, 

   
What could be the problem ?
   
bye
   
Ronald
   
   

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Re: [asterisk-users] Blind transfer 3/4 digits

2006-09-02 Thread Ronald Wiplinger

Kevin Smith wrote:
Dialing a number and transferring a number are two different things. 
And no offense, you are not really providing a lot of details along 
with your problem. So you can dial the numbers but not transfer from 
one to the other.
I was not thinking that it would be too much difference. Therefore I 
also do not know what more info could help to distinguish the problem. I 
hardly can post my entire configuration.


What does the CLI say when you try the transfer? That would provide a 
lot of information that could clue you in to what is going on.


You hit another problem with that. I hardly see here anything anymore. 
The messages fly by so fast,  Especially annoying messages:
chan_sip.c:10888 handle_request_register: Registration from 
'sip:192.168.250.20' failed for '192.168.250.244' - Username/auth name 
mismatch

-- Got SIP response 486 Busy Here back from 192.168.250.244
-- Got SIP response 400 Bad Request back from xx.xx.xx.126
NOTICE[5936]: chan_sip.c:9600 handle_response_register: Failed to 
authenticate on REGISTER to '[EMAIL PROTECTED]' (Tries 3)

.

It would be nice to filter the CLI for such investigation for a moment.
What type of phones are you using? Some phones have the ability to 
pattern match and wait for a certain number of seconds before sending 
the number to asterisk. For example. On our Polycom phones a user has 
3 seconds (between digits) to enter in 10 digits. This could be where 
most of your problem is.
That is a very good point and I will contact the manufacturer of these 
no-name phones.


My guess the problem lies with the Phones, not Asterisk form the 
information you provided.
I disagree with that! Why Asterisk treats dialing and transfer 
different. That makes not really sense, does it?


bye

Ronald


Kevin


Ronald Wiplinger wrote:

David Gagnon wrote:

Ronald,

You seem to be a little bit angry about VoIP. If so, I could give
you my old Nortel system. Does this would make you happy?

David

  


David,

I am not angry about VoIP, but please send my your old Nortel system 
!


I just do not understand why I can DIAL 601 and 6014, but not use 
blind transfer. Is the question too difficult?


I am sure there is somewhere a switch to say, wait two seconds (as 
for dialing) before you assume it is a complete number.
It is also strange that snom phone can do it correct, because it uses 
the ok key.




-Message d'origine-
De : [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] De la part de Ronald
Wiplinger
Envoyé : 2 septembre 2006 04:20
À : Asterisk Users Mailing List - Non-Commercial Discussion
Objet : Re: [asterisk-users] Blind transfer 3/4 digits

Anthony Rodgers wrote:
 

With respect, the problem is with your numbering plan..




  


This answer is therefore totally nonsense !!! (With all respect!!!)


Both answers have actually not lead to any step further, but to more 
messages. I use to refer to such answers as NON-ANSWERS.
Please only reply if and really only if you know a solution for the 
problem! Thanks for your understanding.


bye

Ronald - again, I am not angry at all.

WHERE do you see a problem in the numbering plan?
I see the problem in ASTERISK, because it does not wait for the last 
digit!!!

Where can I set that it waits for it?

The beauty on voip IS that you can have different length and 
overlapping, 


bye

Ronald
 

CP

On 1-Sep-06, at 10:37 PM, Ronald Wiplinger wrote:

  

I found a problem in blind transfer:

I have an extension number 601 and I have an extension 6014 

If I get a call on 615 (snom) and transfer to 6014 it works, since 
snom

requires me to hit ok

If I get a call on 601 and transfer to 6014, than 601 will get the 
busy

signal and I hang up as usually with transfer.
Howerver the caller get the announcements: I could not get that, 

What could be the problem ?

bye

Ronald




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Re: [asterisk-users] Blind transfer 3/4 digits

2006-09-02 Thread Tim St. Pierre
Are you using # to transfer?  If so, it's not sending it as a new call, it's 
just sending asterisk digits using whatever DTMF mode.  Asterisk parses these 
based on a first match in the dialplan.  Make sure that the longer 
extension numbers are loaded first in the dialplan.

-Tim

On September 2, 2006 20:12, Ronald Wiplinger wrote:
 Kevin Smith wrote:
  Dialing a number and transferring a number are two different things.
  And no offense, you are not really providing a lot of details along
  with your problem. So you can dial the numbers but not transfer from
  one to the other.

 I was not thinking that it would be too much difference. Therefore I
 also do not know what more info could help to distinguish the problem. I
 hardly can post my entire configuration.

  What does the CLI say when you try the transfer? That would provide a
  lot of information that could clue you in to what is going on.

 You hit another problem with that. I hardly see here anything anymore.
 The messages fly by so fast,  Especially annoying messages:
  chan_sip.c:10888 handle_request_register: Registration from
 'sip:192.168.250.20' failed for '192.168.250.244' - Username/auth name
 mismatch
  -- Got SIP response 486 Busy Here back from 192.168.250.244
  -- Got SIP response 400 Bad Request back from xx.xx.xx.126
 NOTICE[5936]: chan_sip.c:9600 handle_response_register: Failed to
 authenticate on REGISTER to '[EMAIL PROTECTED]' (Tries 3)
 .

 It would be nice to filter the CLI for such investigation for a moment.

  What type of phones are you using? Some phones have the ability to
  pattern match and wait for a certain number of seconds before sending
  the number to asterisk. For example. On our Polycom phones a user has
  3 seconds (between digits) to enter in 10 digits. This could be where
  most of your problem is.

 That is a very good point and I will contact the manufacturer of these
 no-name phones.

  My guess the problem lies with the Phones, not Asterisk form the
  information you provided.

 I disagree with that! Why Asterisk treats dialing and transfer
 different. That makes not really sense, does it?

 bye

 Ronald

  Kevin
 
  Ronald Wiplinger wrote:
  David Gagnon wrote:
  Ronald,
 
  You seem to be a little bit angry about VoIP. If so, I could give
  you my old Nortel system. Does this would make you happy?
 
  David
 
  David,
 
  I am not angry about VoIP, but please send my your old Nortel system
  !
 
  I just do not understand why I can DIAL 601 and 6014, but not use
  blind transfer. Is the question too difficult?
 
  I am sure there is somewhere a switch to say, wait two seconds (as
  for dialing) before you assume it is a complete number.
  It is also strange that snom phone can do it correct, because it uses
  the ok key.
 
  -Message d'origine-
  De : [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED] De la part de Ronald
  Wiplinger
  Envoyé : 2 septembre 2006 04:20
  À : Asterisk Users Mailing List - Non-Commercial Discussion
  Objet : Re: [asterisk-users] Blind transfer 3/4 digits
 
  Anthony Rodgers wrote:
  With respect, the problem is with your numbering plan..
 
  This answer is therefore totally nonsense !!! (With all respect!!!)
 
 
  Both answers have actually not lead to any step further, but to more
  messages. I use to refer to such answers as NON-ANSWERS.
  Please only reply if and really only if you know a solution for the
  problem! Thanks for your understanding.
 
  bye
 
  Ronald - again, I am not angry at all.
 
  WHERE do you see a problem in the numbering plan?
  I see the problem in ASTERISK, because it does not wait for the last
  digit!!!
  Where can I set that it waits for it?
 
  The beauty on voip IS that you can have different length and
  overlapping, 
 
  bye
 
  Ronald
 
  CP
 
  On 1-Sep-06, at 10:37 PM, Ronald Wiplinger wrote:
  I found a problem in blind transfer:
 
  I have an extension number 601 and I have an extension 6014 
 
  If I get a call on 615 (snom) and transfer to 6014 it works, since
  snom
  requires me to hit ok
 
  If I get a call on 601 and transfer to 6014, than 601 will get the
  busy
  signal and I hang up as usually with transfer.
  Howerver the caller get the announcements: I could not get that, 
 
  What could be the problem ?
 
  bye
 
  Ronald

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-- 
Tim St. Pierre

IP telephony specialist
sip://[EMAIL PROTECTED]
Toronto: 647 722 6930
Toll-Free 1 888 488 6940
[EMAIL PROTECTED]


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Re: [asterisk-users] Blind transfer 3/4 digits

2006-09-02 Thread Ronald Wiplinger

Tim St. Pierre wrote:
Are you using # to transfer?  If so, it's not sending it as a new call, it's 
just sending asterisk digits using whatever DTMF mode.  Asterisk parses these 
based on a first match in the dialplan.  Make sure that the longer 
extension numbers are loaded first in the dialplan.


  


That is a good thought. I can remember that the docs said that you 
cannot force the order of the dialplan, except with includes. I will try 
that way.
However, I have doubts as well. If you are right, than why snom phone 
does not have this problem? Would not here also the first match count?


bye

Ronald

-Tim

On September 2, 2006 20:12, Ronald Wiplinger wrote:
  

Kevin Smith wrote:


Dialing a number and transferring a number are two different things.
And no offense, you are not really providing a lot of details along
with your problem. So you can dial the numbers but not transfer from
one to the other.
  

I was not thinking that it would be too much difference. Therefore I
also do not know what more info could help to distinguish the problem. I
hardly can post my entire configuration.



What does the CLI say when you try the transfer? That would provide a
lot of information that could clue you in to what is going on.
  

You hit another problem with that. I hardly see here anything anymore.
The messages fly by so fast,  Especially annoying messages:
 chan_sip.c:10888 handle_request_register: Registration from
'sip:192.168.250.20' failed for '192.168.250.244' - Username/auth name
mismatch
 -- Got SIP response 486 Busy Here back from 192.168.250.244
 -- Got SIP response 400 Bad Request back from xx.xx.xx.126
NOTICE[5936]: chan_sip.c:9600 handle_response_register: Failed to
authenticate on REGISTER to '[EMAIL PROTECTED]' (Tries 3)
.

It would be nice to filter the CLI for such investigation for a moment.



What type of phones are you using? Some phones have the ability to
pattern match and wait for a certain number of seconds before sending
the number to asterisk. For example. On our Polycom phones a user has
3 seconds (between digits) to enter in 10 digits. This could be where
most of your problem is.
  

That is a very good point and I will contact the manufacturer of these
no-name phones.



My guess the problem lies with the Phones, not Asterisk form the
information you provided.
  

I disagree with that! Why Asterisk treats dialing and transfer
different. That makes not really sense, does it?

bye

Ronald



Kevin

Ronald Wiplinger wrote:
  

David Gagnon wrote:


Ronald,

You seem to be a little bit angry about VoIP. If so, I could give
you my old Nortel system. Does this would make you happy?

David
  

David,

I am not angry about VoIP, but please send my your old Nortel system
!

I just do not understand why I can DIAL 601 and 6014, but not use
blind transfer. Is the question too difficult?

I am sure there is somewhere a switch to say, wait two seconds (as
for dialing) before you assume it is a complete number.
It is also strange that snom phone can do it correct, because it uses
the ok key.



-Message d'origine-
De : [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] De la part de Ronald
Wiplinger
Envoyé : 2 septembre 2006 04:20
À : Asterisk Users Mailing List - Non-Commercial Discussion
Objet : Re: [asterisk-users] Blind transfer 3/4 digits

Anthony Rodgers wrote:
  

With respect, the problem is with your numbering plan..


This answer is therefore totally nonsense !!! (With all respect!!!)


Both answers have actually not lead to any step further, but to more
messages. I use to refer to such answers as NON-ANSWERS.
Please only reply if and really only if you know a solution for the
problem! Thanks for your understanding.

bye

Ronald - again, I am not angry at all.



WHERE do you see a problem in the numbering plan?
I see the problem in ASTERISK, because it does not wait for the last
digit!!!
Where can I set that it waits for it?

The beauty on voip IS that you can have different length and
overlapping, 

bye

Ronald

  

CP

On 1-Sep-06, at 10:37 PM, Ronald Wiplinger wrote:


I found a problem in blind transfer:

I have an extension number 601 and I have an extension 6014 

If I get a call on 615 (snom) and transfer to 6014 it works, since
snom
requires me to hit ok

If I get a call on 601 and transfer to 6014, than 601 will get the
busy
signal and I hang up as usually with transfer.
Howerver the caller get the announcements: I could not get that, 

What could be the problem ?

bye

  


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[asterisk-users] Blind transfer 3/4 digits

2006-09-01 Thread Ronald Wiplinger

I found a problem in blind transfer:

I have an extension number 601 and I have an extension 6014 

If I get a call on 615 (snom) and transfer to 6014 it works, since snom 
requires me to hit ok


If I get a call on 601 and transfer to 6014, than 601 will get the busy 
signal and I hang up as usually with transfer.

Howerver the caller get the announcements: I could not get that, 

What could be the problem ?

bye

Ronald


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