Re: [asterisk-users] queue report problem
An open source queue log analyzer that we find useful... http://www.micpc.com/qloganalyzer/ in combination with CDR analysis... http://www.areski.net/asterisk-stat-v2/about.php regards, Drew Rilawich Ango wrote: HI all, I have a queue say 5000 and there are 10 member in the queue. When there is a call to the queue, the members will ring according to the defined strategy. In day end, I have to create a report about the queue and its member. But I found that it is very difficult to find the relation for the call to queue and the member who pick the call in CDR. Say, caller A calls the queue, queue member 9 pick the call. I want to know the caller A waiting time, conversion time for Caller A and member 9. Such relationship is very difficult to find in CDR. Anyone have such experience and how can I get such information? ango -- Drew Gibson Systems Administrator OANDA Corporation www.oanda.com ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] queue report problem
Where can I get the meaning of each field in queue_log? On 4/15/07, Darryl Dunkin [EMAIL PROTECTED] wrote: You will probably find what you are looking for here: /var/log/asterisk/queue_log -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rilawich Ango Sent: Saturday, April 14, 2007 21:07 To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] queue report problem HI all, I have a queue say 5000 and there are 10 member in the queue. When there is a call to the queue, the members will ring according to the defined strategy. In day end, I have to create a report about the queue and its member. But I found that it is very difficult to find the relation for the call to queue and the member who pick the call in CDR. Say, caller A calls the queue, queue member 9 pick the call. I want to know the caller A waiting time, conversion time for Caller A and member 9. Such relationship is very difficult to find in CDR. Anyone have such experience and how can I get such information? ango ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] queue report problem
Here: http://www.voip-info.org/wiki/view/Asterisk+log+queue_log On 4/15/07, Rilawich Ango [EMAIL PROTECTED] wrote: Where can I get the meaning of each field in queue_log? On 4/15/07, Darryl Dunkin [EMAIL PROTECTED] wrote: You will probably find what you are looking for here: /var/log/asterisk/queue_log -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rilawich Ango Sent: Saturday, April 14, 2007 21:07 To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] queue report problem HI all, I have a queue say 5000 and there are 10 member in the queue. When there is a call to the queue, the members will ring according to the defined strategy. In day end, I have to create a report about the queue and its member. But I found that it is very difficult to find the relation for the call to queue and the member who pick the call in CDR. Say, caller A calls the queue, queue member 9 pick the call. I want to know the caller A waiting time, conversion time for Caller A and member 9. Such relationship is very difficult to find in CDR. Anyone have such experience and how can I get such information? ango ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
Re: [asterisk-users] queue report problem
Queuemetrics is a nice commercial product if you want a very nice UI with all sorts of reporting and functionality including live monitoring and VNC. They also have a free script that will load your queue_log file into a database. Then you can run queries quite easily. If you do any of that, I suggest you put the DB on a separate box than your production Asterisk server. Thanks, Steve Yossi Ben Hagai wrote: Here: http://www.voip-info.org/wiki/view/Asterisk+log+queue_log On 4/15/07, *Rilawich Ango* [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: Where can I get the meaning of each field in queue_log? On 4/15/07, Darryl Dunkin [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: You will probably find what you are looking for here: /var/log/asterisk/queue_log -Original Message- From: [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]] On Behalf Of Rilawich Ango Sent: Saturday, April 14, 2007 21:07 To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] queue report problem HI all, I have a queue say 5000 and there are 10 member in the queue. When there is a call to the queue, the members will ring according to the defined strategy. In day end, I have to create a report about the queue and its member. But I found that it is very difficult to find the relation for the call to queue and the member who pick the call in CDR. Say, caller A calls the queue, queue member 9 pick the call. I want to know the caller A waiting time, conversion time for Caller A and member 9. Such relationship is very difficult to find in CDR. Anyone have such experience and how can I get such information? ango ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
RE: [asterisk-users] queue report problem
You will probably find what you are looking for here: /var/log/asterisk/queue_log -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rilawich Ango Sent: Saturday, April 14, 2007 21:07 To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] queue report problem HI all, I have a queue say 5000 and there are 10 member in the queue. When there is a call to the queue, the members will ring according to the defined strategy. In day end, I have to create a report about the queue and its member. But I found that it is very difficult to find the relation for the call to queue and the member who pick the call in CDR. Say, caller A calls the queue, queue member 9 pick the call. I want to know the caller A waiting time, conversion time for Caller A and member 9. Such relationship is very difficult to find in CDR. Anyone have such experience and how can I get such information? ango ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users ___ --Bandwidth and Colocation provided by Easynews.com -- asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
