[AusNOG] Take the 2020 APNIC Survey – LAST DAY today!

[Elly Tawhai]

Take the 2020 APNIC Survey – LAST DAY today!


Hi AUSNOG Community,

Today is the last day to take the 2020 APNIC Survey and share your
feedback about how APNIC can better meet your needs.

https://survey.apnic.net

Take the survey before it closes today and be in the draw to win an
Amazon Echo Show 8 or a pair of Apple Airpods Pros.

If you have already taken the 2020 APNIC Survey - thank you! Your
feedback is very important as it helps guide APNIC's future activities.

Congratulations to the three winners of the virtual gift cards (valued
at AUD 500 each) from Cambodia, Hong Kong and Myanmar, and the two
winners from Bangladesh and Fiji, who won an Amazon Echo Show 8 and a
pair of Apple Airpods Pros, respectively.

Thank you for your continued support of APNIC.



APNIC Secretariat secretar...@apnic.net
Asia Pacific Network Information Centre (APNIC)   Tel: +61 7 3858 3100
PO Box 3646 South Brisbane, QLD 4101 AustraliaFax: +61 7 3858 3199
6 Cordelia Street, South Brisbane, QLDhttp://www.apnic.net


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Re: [AusNOG] auDA help

[Bruce Tonkin]

Hello Greg,

Just submit a support ticket via:
https://www.auda.org.au/about-auda/our-services/submit-a-general-enquiry/

auDA will generally send an initial response within a day.   From your
email sounds like some sort of mis-communication.  It should be resolvable
quickly.

Regards,

Bruce Tonkin

auDA employee

On Thu, Jul 30, 2020 at 7:26 PM Greg M  wrote:

> Hi Noggers,
>
>
>
> Wondering if anyone a contact at AUDA or Godaddy who can assist with a
> domain issue.
>
>
>
> History:
>
>- Jun 30, Godaddy advises the domain has a de-registered ABN/ACN
>associated to it.
>- Jul 6 – Stat dec, Updated ABN/ASIC details sent to Godaddy
>- Jul 8 – Godaddy update the domain details (change visible via whois)
>even requiring a 2 year upfront “payment”  to renew it as part of the
>“update”
>- Jul 30 – The .com.au/.net.au domains suddenly cease working with an
>email from Goddady advising we did not respond in 30 days since the
>original email and that the domain is now cancelled.
>
>
>
> We have contacted them today, twice and of course we are unable to speak
> to anyone there who “handles these specific requests” – and have been
> advised by Customer Service it will take “auDA weeks to months” to process
> our support request.
>
>
>
> Seriously?
>
>
>
> Any help is appreciated as the business has been crippled by this, as
> their CRM/practise software is all linked to their website/domain with
> complex Azure/O365 integrations that no longer function.
>
>
>
> Cheers,
>
>
>
> Greg
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Re: [AusNOG] auDA help

[Nathan Reilly-list]

I’ve been using opensrs for a few years and it’s been painless. 

Regards,
Nathan

> On 31 Jul 2020, at 9:41 am, Jim Woodward  wrote:
> 
> 
> Hi Greg,
>  
> I can also recommend Synergy Wholesale, I had domains all over the place and 
> had multiple issues dealing with Melbourne IT takeovers of several of my 
> registrars, the last being Uber Global/AussieHQ - Suffice to say I couldn’t 
> get away from them fast enough!
>  
> Synergy have been great – everything is manageable in one place, and like Rob 
> they are a +1 from me, I’ve never needed to call or email them to fix 
> anything.
>  
>  
> Kind Regards,
> Jim.
>  
>  
> From: AusNOG  On Behalf Of Rob Thomas
> Sent: Friday, 31 July 2020 6:33 AM
> To: Greg M 
> Cc: ausnog@lists.ausnog.net
> Subject: Re: [AusNOG] auDA help
>  
> I suggest you just transfer your domain away from GoDaddy, to a different 
> registrar, as they are notoriously useless.
>  
> If you do a bunch of domains, it might be best to go with a wholesaler and 
> whilst I personally recommend Synergy Wholesale, there are others you can 
> pick from - look at the accredited registrars here:
>  
> https://www.auda.org.au/industry-information/registrars/ 
>  
>  
>  
> On Thu, 30 Jul 2020 at 19:26, Greg M  wrote:
> Hi Noggers,
>  
> Wondering if anyone a contact at AUDA or Godaddy who can assist with a domain 
> issue.
>  
> History:
> Jun 30, Godaddy advises the domain has a de-registered ABN/ACN associated to 
> it.
> Jul 6 – Stat dec, Updated ABN/ASIC details sent to Godaddy
> Jul 8 – Godaddy update the domain details (change visible via whois) even 
> requiring a 2 year upfront “payment”  to renew it as part of the “update”
> Jul 30 – The .com.au/.net.au domains suddenly cease working with an email 
> from Goddady advising we did not respond in 30 days since the original email 
> and that the domain is now cancelled.
>  
> We have contacted them today, twice and of course we are unable to speak to 
> anyone there who “handles these specific requests” – and have been advised by 
> Customer Service it will take “auDA weeks to months” to process our support 
> request.
>  
> Seriously?
>  
> Any help is appreciated as the business has been crippled by this, as their 
> CRM/practise software is all linked to their website/domain with complex 
> Azure/O365 integrations that no longer function.
>  
> Cheers,
>  
> Greg
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Re: [AusNOG] auDA help

[Jim Woodward]

Hi Greg, 

 

I can also recommend Synergy Wholesale, I had domains all over the place and 
had multiple issues dealing with Melbourne IT takeovers of several of my 
registrars, the last being Uber Global/AussieHQ - Suffice to say I couldn’t get 
away from them fast enough!

 

Synergy have been great – everything is manageable in one place, and like Rob 
they are a +1 from me, I’ve never needed to call or email them to fix anything.

 

 

Kind Regards,

Jim.

 

 

From: AusNOG  On Behalf Of Rob Thomas
Sent: Friday, 31 July 2020 6:33 AM
To: Greg M 
Cc: ausnog@lists.ausnog.net
Subject: Re: [AusNOG] auDA help

 

I suggest you just transfer your domain away from GoDaddy, to a different 
registrar, as they are notoriously useless.

 

If you do a bunch of domains, it might be best to go with a wholesaler and 
whilst I personally recommend Synergy Wholesale, there are others you can pick 
from - look at the accredited registrars here:

 

https://www.auda.org.au/industry-information/registrars/ 

 

 

 

On Thu, 30 Jul 2020 at 19:26, Greg M mailto:gr...@servu.net.au> > wrote:

Hi Noggers,

 

Wondering if anyone a contact at AUDA or Godaddy who can assist with a domain 
issue. 

 

History:

*   Jun 30, Godaddy advises the domain has a de-registered ABN/ACN 
associated to it.
*   Jul 6 – Stat dec, Updated ABN/ASIC details sent to Godaddy
*   Jul 8 – Godaddy update the domain details (change visible via whois) 
even requiring a 2 year upfront “payment”  to renew it as part of the “update”
*   Jul 30 – The .com.au/.net.au   domains suddenly 
cease working with an email from Goddady advising we did not respond in 30 days 
since the original email and that the domain is now cancelled.

 

We have contacted them today, twice and of course we are unable to speak to 
anyone there who “handles these specific requests” – and have been advised by 
Customer Service it will take “auDA weeks to months” to process our support 
request.

 

Seriously?

 

Any help is appreciated as the business has been crippled by this, as their 
CRM/practise software is all linked to their website/domain with complex 
Azure/O365 integrations that no longer function.

 

Cheers,

 

Greg

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Re: [AusNOG] auDA help

[Rob Thomas]

I suggest you just transfer your domain away from GoDaddy, to a
different registrar, as they are notoriously useless.

If you do a bunch of domains, it might be best to go with a wholesaler and
whilst I personally recommend Synergy Wholesale, there are others you can
pick from - look at the accredited registrars here:

https://www.auda.org.au/industry-information/registrars/



On Thu, 30 Jul 2020 at 19:26, Greg M  wrote:

> Hi Noggers,
>
>
>
> Wondering if anyone a contact at AUDA or Godaddy who can assist with a
> domain issue.
>
>
>
> History:
>
>- Jun 30, Godaddy advises the domain has a de-registered ABN/ACN
>associated to it.
>- Jul 6 – Stat dec, Updated ABN/ASIC details sent to Godaddy
>- Jul 8 – Godaddy update the domain details (change visible via whois)
>even requiring a 2 year upfront “payment”  to renew it as part of the
>“update”
>- Jul 30 – The .com.au/.net.au domains suddenly cease working with an
>email from Goddady advising we did not respond in 30 days since the
>original email and that the domain is now cancelled.
>
>
>
> We have contacted them today, twice and of course we are unable to speak
> to anyone there who “handles these specific requests” – and have been
> advised by Customer Service it will take “auDA weeks to months” to process
> our support request.
>
>
>
> Seriously?
>
>
>
> Any help is appreciated as the business has been crippled by this, as
> their CRM/practise software is all linked to their website/domain with
> complex Azure/O365 integrations that no longer function.
>
>
>
> Cheers,
>
>
>
> Greg
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Re: [AusNOG] auDA help

[TWIG Security]

Good luck Greg!
The "Support" for AUDA seems to be a answering service only from my 
experience calling them today.  Take a message and maybe pass it on to 
Afilias support.


I have been trying to get Telstra, WebCentral and AUDA propagation 
problem sorted to no avail either.


Tomorrow if no luck I am registering a new domain for my client.

Cheers,

Mal


On 30/07/2020 7:26 pm, Greg M wrote:


Hi Noggers,

Wondering if anyone a contact at AUDA or Godaddy who can assist with a 
domain issue.


History:

  * Jun 30, Godaddy advises the domain has a de-registered ABN/ACN
associated to it.
  * Jul 6 – Stat dec, Updated ABN/ASIC details sent to Godaddy
  * Jul 8 – Godaddy update the domain details (change visible via
whois) even requiring a 2 year upfront “payment”  to renew it as
part of the “update”
  * Jul 30 – The .com.au/.net.au domains suddenly cease working with
an email from Goddady advising we did not respond in 30 days since
the original email and that the domain is now cancelled.

We have contacted them today, twice and of course we are unable to 
speak to anyone there who “handles these specific requests” – and have 
been advised by Customer Service it will take “auDA weeks to months” 
to process our support request.


Seriously?

Any help is appreciated as the business has been crippled by this, as 
their CRM/practise software is all linked to their website/domain with 
complex Azure/O365 integrations that no longer function.


Cheers,

Greg


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[AusNOG] auDA help

[Greg M]

Hi Noggers,

Wondering if anyone a contact at AUDA or Godaddy who can assist with a domain 
issue.

History:

  *   Jun 30, Godaddy advises the domain has a de-registered ABN/ACN associated 
to it.
  *   Jul 6 - Stat dec, Updated ABN/ASIC details sent to Godaddy
  *   Jul 8 - Godaddy update the domain details (change visible via whois) even 
requiring a 2 year upfront "payment"  to renew it as part of the "update"
  *   Jul 30 - The .com.au/.net.au domains suddenly cease working with an email 
from Goddady advising we did not respond in 30 days since the original email 
and that the domain is now cancelled.

We have contacted them today, twice and of course we are unable to speak to 
anyone there who "handles these specific requests" - and have been advised by 
Customer Service it will take "auDA weeks to months" to process our support 
request.

Seriously?

Any help is appreciated as the business has been crippled by this, as their 
CRM/practise software is all linked to their website/domain with complex 
Azure/O365 integrations that no longer function.

Cheers,

Greg
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