Re: [OSL | CCIE_Voice] 7961 unprovisioned ucme
Hi: Yes, the sip bind command is very important, if you don't configure it the system takes one by default, (the loo0 if i remember well), but this can be dangerous, one time integrating CUE with CME (using SIP), the mailboxes where working well, but the mwi were not working, the problem was that the SIP source interface was lo0, and the CUE default gw was fas0/0.1 so CME didn't recieved the MWI call, (this can be very difficult to trobleshoot becouse no dial-peer is hitted by MWI so you can't use deb voip dialpeer inout). But in this case it wasn't the source of the problem, becouse I added the sip source interface previously and the gw didn't show any sip message nor any deb voice register message, the problem is that if you don't specify the number 1 dn x the phone reads the config ... Mar 23 13:34:30.188: TFTP: Looking for SEP0017E066C72F.cnf.xml Mar 23 13:34:30.188: TFTP: Opened system:/cme/sipphone/SEP0017E066C72F.cnf.xml, fd 7, size 3277 for process 155 Mar 23 13:34:30.204: TFTP: Finished and becouse it doesn't find the dn in the first number it start to download the config again (and it remains in a loop and in unprovisoned state) so it never sends a sip message to register so deb ccsip message and deb voice register would show anything This is what the phone needs to read in the cnf.xml file in this case to register sipLines line button=1 featureID9/featureID featureLabel4001/featureLabel proxyUSECALLMANAGER/proxy port5060/port name4001/name /line /sipLines In my case I saw this: name/name, correcting this (I do this manually copying the file to my laptop, copying back to the router and reseting the phone) solves the issue, then I replicated the problem again and I fix it changing the config (number 1 dn 1) and then upgrade profile and reset the phone, this way the phone starts exchanging sip messages with the registrar server and finally it registers. Then I checked the cnf.xml file and name4001/name was there. The good thing of this issue is that can be easly replicated to test it HTH Regards Date: Wed, 24 Mar 2010 21:13:44 -0500 Subject: Re: [OSL | CCIE_Voice] 7961 unprovisioned ucme From: ill2...@gmail.com To: gorr...@hotmail.com CC: dberlin...@gmail.com; ccie_voice@onlinestudylist.com Angel, Thanks for the update. That was a tricky one a it required good observation, where we started to think about all the other common causes instead. One thing I want to bring out, is that the sip source command is very important, and whenever I miss it, I have similar symptoms where the debug ccsip messages does not show any output. I would assume that it was two things that was needed: the sip bind, and the correction on the dn. I assume this, because the bad dn should at least show something on the debug ccsip messages. My two cents. On Wed, Mar 24, 2010 at 10:30 AM, Angel Perez gorr...@hotmail.com wrote: Thanks, the problem was that the second phone had number 2 dn 2 and it should be number 1 dn 2, I've notice that if you don't configure a number or the first dn isn't at number 1 the phone will stay at unprovisioned. After changing that and then create profile and reset at voice ragister global solves this issue Regards Date: Thu, 25 Mar 2010 03:26:14 +1300 Subject: Re: [OSL | CCIE_Voice] 7961 unprovisioned ucme From: dberlin...@gmail.com To: gorr...@hotmail.com Hi Angel Have you tried to configure the username of the problem SIP phone as the first line you have configured on the phone, i.e. username 4001 password cisco. The bind control and media you have there is for the same interface as the one you are sourcing your SIP packets - 146.102.66.254 lastly ensure your ntp time source is synced and do another create profile before retrying regards Hotmail: Powerful Free email with security by Microsoft. Get it now. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com _ Hotmail: Free, trusted and rich email service. https://signup.live.com/signup.aspx?id=60969___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] 7961 unprovisioned ucme
Hi again: Just a side note: line button=1 name4001/name means that number 1 is associated with dn 1 (4001) = number 1 dn 1, don't mistake with label, or name commands, you can find this commands at the cnf.xml file as following: featureLabelbr2 phone 1/featureLabel displayNamebr2 phone 1 /displayName hth From: gorr...@hotmail.com To: ill2...@gmail.com Date: Thu, 25 Mar 2010 08:52:34 + CC: ccie_voice@onlinestudylist.com; dberlin...@gmail.com Subject: Re: [OSL | CCIE_Voice] 7961 unprovisioned ucme Hi: Yes, the sip bind command is very important, if you don't configure it the system takes one by default, (the loo0 if i remember well), but this can be dangerous, one time integrating CUE with CME (using SIP), the mailboxes where working well, but the mwi were not working, the problem was that the SIP source interface was lo0, and the CUE default gw was fas0/0.1 so CME didn't recieved the MWI call, (this can be very difficult to trobleshoot becouse no dial-peer is hitted by MWI so you can't use deb voip dialpeer inout). But in this case it wasn't the source of the problem, becouse I added the sip source interface previously and the gw didn't show any sip message nor any deb voice register message, the problem is that if you don't specify the number 1 dn x the phone reads the config ... Mar 23 13:34:30.188: TFTP: Looking for SEP0017E066C72F.cnf.xml Mar 23 13:34:30.188: TFTP: Opened system:/cme/sipphone/SEP0017E066C72F.cnf.xml, fd 7, size 3277 for process 155 Mar 23 13:34:30.204: TFTP: Finished and becouse it doesn't find the dn in the first number it start to download the config again (and it remains in a loop and in unprovisoned state) so it never sends a sip message to register so deb ccsip message and deb voice register would show anything This is what the phone needs to read in the cnf.xml file in this case to register sipLines line button=1 featureID9/featureID featureLabel4001/featureLabel proxyUSECALLMANAGER/proxy port5060/port name4001/name /line /sipLines In my case I saw this: name/name, correcting this (I do this manually copying the file to my laptop, copying back to the router and reseting the phone) solves the issue, then I replicated the problem again and I fix it changing the config (number 1 dn 1) and then upgrade profile and reset the phone, this way the phone starts exchanging sip messages with the registrar server and finally it registers. Then I checked the cnf.xml file and name4001/name was there. The good thing of this issue is that can be easly replicated to test it HTH Regards Date: Wed, 24 Mar 2010 21:13:44 -0500 Subject: Re: [OSL | CCIE_Voice] 7961 unprovisioned ucme From: ill2...@gmail.com To: gorr...@hotmail.com CC: dberlin...@gmail.com; ccie_voice@onlinestudylist.com Angel, Thanks for the update. That was a tricky one a it required good observation, where we started to think about all the other common causes instead. One thing I want to bring out, is that the sip source command is very important, and whenever I miss it, I have similar symptoms where the debug ccsip messages does not show any output. I would assume that it was two things that was needed: the sip bind, and the correction on the dn. I assume this, because the bad dn should at least show something on the debug ccsip messages. My two cents. On Wed, Mar 24, 2010 at 10:30 AM, Angel Perez gorr...@hotmail.com wrote: Thanks, the problem was that the second phone had number 2 dn 2 and it should be number 1 dn 2, I've notice that if you don't configure a number or the first dn isn't at number 1 the phone will stay at unprovisioned. After changing that and then create profile and reset at voice ragister global solves this issue Regards Date: Thu, 25 Mar 2010 03:26:14 +1300 Subject: Re: [OSL | CCIE_Voice] 7961 unprovisioned ucme From: dberlin...@gmail.com To: gorr...@hotmail.com Hi Angel Have you tried to configure the username of the problem SIP phone as the first line you have configured on the phone, i.e. username 4001 password cisco. The bind control and media you have there is for the same interface as the one you are sourcing your SIP packets - 146.102.66.254 lastly ensure your ntp time source is synced and do another create profile before retrying regards Hotmail: Powerful Free email with security by Microsoft. Get it now. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com Hotmail: Free, trusted and rich email service. Get it now. _ Hotmail: Free, trusted and rich email service. https://signup.live.com/signup.aspx?id=60969___ For more information
Re: [OSL | CCIE_Voice] 7961 unprovisioned ucme
Thanks, the problem was that the second phone had number 2 dn 2 and it should be number 1 dn 2, I've notice that if you don't configure a number or the first dn isn't at number 1 the phone will stay at unprovisioned. After changing that and then create profile and reset at voice ragister global solves this issue Regards Date: Thu, 25 Mar 2010 03:26:14 +1300 Subject: Re: [OSL | CCIE_Voice] 7961 unprovisioned ucme From: dberlin...@gmail.com To: gorr...@hotmail.com Hi Angel Have you tried to configure the username of the problem SIP phone as the first line you have configured on the phone, i.e. username 4001 password cisco. The bind control and media you have there is for the same interface as the one you are sourcing your SIP packets - 146.102.66.254 lastly ensure your ntp time source is synced and do another create profile before retrying regards _ Hotmail: Powerful Free email with security by Microsoft. https://signup.live.com/signup.aspx?id=60969___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
Re: [OSL | CCIE_Voice] 7961 unprovisioned ucme
Angel, Thanks for the update. That was a tricky one a it required good observation, where we started to think about all the other common causes instead. One thing I want to bring out, is that the sip source command is very important, and whenever I miss it, I have similar symptoms where the debug ccsip messages does not show any output. I would assume that it was two things that was needed: the sip bind, and the correction on the dn. I assume this, because the bad dn should at least show something on the debug ccsip messages. My two cents. On Wed, Mar 24, 2010 at 10:30 AM, Angel Perez gorr...@hotmail.com wrote: Thanks, the problem was that the second phone had number 2 dn 2 and it should be number 1 dn 2, I've notice that if you don't configure a number or the first dn isn't at number 1 the phone will stay at unprovisioned. After changing that and then create profile and reset at voice ragister global solves this issue Regards Date: Thu, 25 Mar 2010 03:26:14 +1300 Subject: Re: [OSL | CCIE_Voice] 7961 unprovisioned ucme From: dberlin...@gmail.com To: gorr...@hotmail.com Hi Angel Have you tried to configure the username of the problem SIP phone as the first line you have configured on the phone, i.e. username 4001 password cisco. The bind control and media you have there is for the same interface as the one you are sourcing your SIP packets - 146.102.66.254 lastly ensure your ntp time source is synced and do another create profile before retrying regards Hotmail: Powerful Free email with security by Microsoft. Get it now. ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com ___ For more information regarding industry leading CCIE Lab training, please visit www.ipexpert.com
[OSL | CCIE_Voice] 7961 unprovisioned ucme
Hi: I've the following scenario: cume with two sip phones After change firmware from sccp to sip both phones get the fw correctly, but only one of them get registered, the other one gets the configuration file but never gets registered. The voice register global and voice register pool configuration looks find as one of the phone is registered, so I think that the problem is behind some problems after upgradin the fw. voice service voip sip registrar server expires max 600 min 60 ! voice register global mode cme source-address 142.102.66.254 port 5060 max-dn 4 max-pool 4 load 7961 SIP41.8-3-3S authenticate register timezone 43 hold-alert create profile sync 0004152480221706 ! voice register dn 1 number 4001 ! voice register dn 2 number 4002 ! ! voice register pool 1 id mac 0017.E066.C903 type 7961 number 1 dn 1 username stc1 password cisco codec g711ulaw ! voice register pool 2 id mac 0017.E066.C72F type 7961 number 2 dn 2 username stc2 password cisco codec g711ulaw ! ephone 2 is not registered Also I can find the .xml config file binded to voice register sh voice register tftp-bind tftp-server syncinfo.xml url system:/cme/sipphone/syncinfo.xml tftp-server SIPDefault.cnf url system:/cme/sipphone/SIPDefault.cnf tftp-server softkeyDefault_kpml.xml url system:/cme/sipphone/softkeyDefault_kpml.xml tftp-server softkeyDefault.xml url system:/cme/sipphone/softkeyDefault.xml tftp-server SEP0017E066C903.cnf.xml url system:/cme/sipphone/SEP0017E066C903.cnf.xml tftp-server SEP0017E066C72F.cnf.xml url system:/cme/sipphone/SEP0017E066C72F.cnf.xml dir system:cme/sipphone Directory of system:cme/sipphone/ 237 -rw- 1 Mar 23 2010 21:31:04 +08:00 OS79XX.TXT 241 -rw-3277 Mar 23 2010 21:31:11 +08:00 SEP0017E066C72F.cnf.xml 240 -rw-2651 Mar 23 2010 21:31:11 +08:00 SEP0017E066C903.cnf.xml 235 -rw-1881 Mar 23 2010 21:31:11 +08:00 SIPDefault.cnf 238 -rw-3613 Mar 23 2010 21:31:11 +08:00 softkeyDefault.xml 239 -rw-3579 Mar 23 2010 21:31:11 +08:00 softkeyDefault_kpml.xml 236 -rw- 69 Mar 23 2010 21:31:11 +08:00 syncinfo.xml I can see the phone at voice registered pool sh voice register all VOICE REGISTER POOL === Pool Tag 1 Config: Mac address is 0017.E066.C903 Type is 7961 Number list 1 : DN 1 Proxy Ip address is 0.0.0.0 DTMF Relay is disabled Call Waiting is enabled DnD is disabled keep-conference is enabled username stc1 password cisco kpml signal is enabled service-control mechanism is supported registration Call ID is 0017e066-c9030002-9a3da480-7791d...@142.102.66.50 active primary line is: 4001 contact IP address: 142.102.66.50 port 5060 Dialpeers created: dial-peer voice 40001 voip destination-pattern 4001 session target ipv4:142.102.66.50:5060 session protocol sipv2 digit collect kpml codec g711ulaw bytes 160 after-hours-exempt FALSE Statistics: Active registrations : 1 Total SIP phones registered: 1 Total Registration Statistics Registration requests : 7 Registration success : 7 Registration failed: 0 unRegister requests: 6 unRegister success : 6 unRegister failed : 0 Pool Tag 2 Config: Mac address is 0017.E066.C72F Type is 7961 Number list 2 : DN 2 Proxy Ip address is 0.0.0.0 DTMF Relay is disabled Call Waiting is enabled DnD is disabled keep-conference is enabled username stc2 password cisco kpml signal is enabled service-control mechanism is not supported Dialpeers created: Statistics: Active registrations : 0 Total SIP phones registered: 0 Total Registration Statistics Registration requests : 0 Registration success : 0 Registration failed: 0 unRegister requests: 0 unRegister success : 0 unRegister failed : 0 Everything looks find, but the phone is in a loop triying to register deb tftp events Mar 23 13:34:29.184: TFTP: Looking for CTLSEP0017E066C72F.tlv Mar 23 13:34:30.188: TFTP: Looking for SEP0017E066C72F.cnf.xml Mar 23 13:34:30.188: TFTP: Opened system:/cme/sipphone/SEP0017E066C72F.cnf.xml, fd 7, size 3277 for process 155 Mar 23 13:34:30.204: TFTP: Finished system:/cme/sipphone/SEP0017E066C72F.cnf.xml, time 00:00:00 for process 155 Mar 23 13:34:36.428: TFTP: Looking for English_United_States/mk-sip.jar Mar 23 13:34:37.388: TFTP: Looking for United_States/g3-tones.xml Mar 23 13:34:38.284: TFTP: Looking for softkeyDefault_kpml.xml Mar 23 13:34:38.284: TFTP: Opened system:/cme/sipphone/softkeyDefault_kpml.xml, fd 7, size 3579 for process 155 Mar 23 13:34:38.324: TFTP: Finished system:/cme/sipphone/softkeyDefault_kpml.xml, time 00:00:00 for process 155 And then it downloads the same files again and again Any suggestions would be appreciated Thanks
Re: [OSL | CCIE_Voice] 7961 unprovisioned ucme
Hi Angel, I has a few problems with SIP Phone registration to CUCME as well. Same thing like yours where one phone will register and the other will not. Try doing a debug ccsip messages to see what the problem is. Also, Few things to try out: 1) Under voice register global config, redo the create profile command 2) You have the authenticate register command but no username/pwd under the voice register pools 3) Add the bind all source-interface command under the SIP. HTH On Tue, Mar 23, 2010 at 9:38 AM, Angel Perez gorr...@hotmail.com wrote: Hi: I've the following scenario: cume with two sip phones After change firmware from sccp to sip both phones get the fw correctly, but only one of them get registered, the other one gets the configuration file but never gets registered. The voice register global and voice register pool configuration looks find as one of the phone is registered, so I think that the problem is behind some problems after upgradin the fw. *voice service voip sip registrar server expires max 600 min 60 !* *voice register global mode cme source-address 142.102.66.254 port 5060 max-dn 4 max-pool 4 load 7961 SIP41.8-3-3S authenticate register timezone 43 hold-alert create profile sync 0004152480221706 ! voice register dn 1 number 4001 ! voice register dn 2 number 4002 ! ! voice register pool 1 id mac 0017.E066.C903 type 7961 number 1 dn 1 username stc1 password cisco codec g711ulaw ! voice register pool 2 id mac 0017.E066.C72F type 7961 number 2 dn 2 username stc2 password cisco codec g711ulaw !* ephone 2 is not registered Also I can find the .xml config file binded to voice register *sh voice register tftp-bind * *tftp-server syncinfo.xml url system:/cme/sipphone/syncinfo.xml tftp-server SIPDefault.cnf url system:/cme/sipphone/SIPDefault.cnf tftp-server softkeyDefault_kpml.xml url system:/cme/sipphone/softkeyDefault_kpml.xml tftp-server softkeyDefault.xml url system:/cme/sipphone/softkeyDefault.xml tftp-server SEP0017E066C903.cnf.xml url system:/cme/sipphone/ SEP0017E066C903.cnf.xml tftp-server SEP0017E066C72F.cnf.xml url system:/cme/sipphone/ SEP0017E066C72F.cnf.xml* *dir system:cme/sipphone * * Directory of system:cme/sipphone/* * 237 -rw- 1 Mar 23 2010 21:31:04 +08:00 OS79XX.TXT 241 -rw-3277 Mar 23 2010 21:31:11 +08:00 SEP0017E066C72F.cnf.xml 240 -rw-2651 Mar 23 2010 21:31:11 +08:00 SEP0017E066C903.cnf.xml 235 -rw-1881 Mar 23 2010 21:31:11 +08:00 SIPDefault.cnf 238 -rw-3613 Mar 23 2010 21:31:11 +08:00 softkeyDefault.xml 239 -rw-3579 Mar 23 2010 21:31:11 +08:00 softkeyDefault_kpml.xml 236 -rw- 69 Mar 23 2010 21:31:11 +08:00 syncinfo.xml* ** I can see the phone at voice registered pool *sh voice register all * *VOICE REGISTER POOL === Pool Tag 1 Config: Mac address is 0017.E066.C903 Type is 7961 Number list 1 : DN 1 Proxy Ip address is 0.0.0.0 DTMF Relay is disabled Call Waiting is enabled DnD is disabled keep-conference is enabled username stc1 password cisco kpml signal is enabled service-control mechanism is supported registration Call ID is ** 0017e066-c9030002-9a3da480-7791d...@142.102.66.50*0017e066-c9030002-9a3da480-7791d...@142.102.66.50 * active primary line is: 4001* * contact IP address: 142.102.66.50 port 5060* *Dialpeers created:* *dial-peer voice 40001 voip destination-pattern 4001 session target ipv4:142.102.66.50:5060 session protocol sipv2 digit collect kpml codec g711ulaw bytes 160 after-hours-exempt FALSE * *Statistics: Active registrations : 1* * Total SIP phones registered: 1 Total Registration Statistics Registration requests : 7 Registration success : 7 Registration failed: 0 unRegister requests: 6 unRegister success : 6 unRegister failed : 0* *Pool Tag 2 Config: Mac address is 0017.E066.C72F Type is 7961 Number list 2 : DN 2 Proxy Ip address is 0.0.0.0 DTMF Relay is disabled Call Waiting is enabled DnD is disabled keep-conference is enabled username stc2 password cisco kpml signal is enabled service-control mechanism is not supported* *Dialpeers created:* *Statistics: Active registrations : 0* * Total SIP phones registered: 0 Total Registration Statistics Registration requests : 0 Registration success : 0 Registration failed: 0 unRegister requests: 0 unRegister success : 0 unRegister failed : 0* ** ** Everything looks find, but the phone is in a loop triying to register *deb tftp events* Mar 23 13:34:29.184: TFTP: Looking for CTLSEP0017E066C72F.tlv Mar 23 13:34:30.188: TFTP: Looking for SEP0017E066C72F.cnf.xml Mar 23 13:34:30.188: TFTP: Opened system:/cme/sipphone/SEP0017E066C72F.cnf.xml, fd 7, size 3277
Re: [OSL | CCIE_Voice] 7961 unprovisioned ucme
Hi thanks for your answer. I've added the sip source interface The username and pass were there Also I tried to re create profile several times Debug ccsip mess all don't show any output But still no luck... I also I've seen this before, I think a manage to solve this converting the phone to sccp and then to sip again but I'm not sure Any other suggestions? Best regards Date: Tue, 23 Mar 2010 09:46:14 -0400 Subject: Re: [OSL | CCIE_Voice] 7961 unprovisioned ucme From: kparam2...@gmail.com To: gorr...@hotmail.com CC: ccie_voice@onlinestudylist.com Hi Angel, I has a few problems with SIP Phone registration to CUCME as well. Same thing like yours where one phone will register and the other will not. Try doing a debug ccsip messages to see what the problem is. Also, Few things to try out: 1) Under voice register global config, redo the create profile command 2) You have the authenticate register command but no username/pwd under the voice register pools 3) Add the bind all source-interface command under the SIP. HTH On Tue, Mar 23, 2010 at 9:38 AM, Angel Perez gorr...@hotmail.com wrote: Hi: I've the following scenario: cume with two sip phones After change firmware from sccp to sip both phones get the fw correctly, but only one of them get registered, the other one gets the configuration file but never gets registered. The voice register global and voice register pool configuration looks find as one of the phone is registered, so I think that the problem is behind some problems after upgradin the fw. voice service voip sip registrar server expires max 600 min 60 ! voice register global mode cme source-address 142.102.66.254 port 5060 max-dn 4 max-pool 4 load 7961 SIP41.8-3-3S authenticate register timezone 43 hold-alert create profile sync 0004152480221706 ! voice register dn 1 number 4001 ! voice register dn 2 number 4002 ! ! voice register pool 1 id mac 0017.E066.C903 type 7961 number 1 dn 1 username stc1 password cisco codec g711ulaw ! voice register pool 2 id mac 0017.E066.C72F type 7961 number 2 dn 2 username stc2 password cisco codec g711ulaw ! ephone 2 is not registered Also I can find the .xml config file binded to voice register sh voice register tftp-bind tftp-server syncinfo.xml url system:/cme/sipphone/syncinfo.xml tftp-server SIPDefault.cnf url system:/cme/sipphone/SIPDefault.cnf tftp-server softkeyDefault_kpml.xml url system:/cme/sipphone/softkeyDefault_kpml.xml tftp-server softkeyDefault.xml url system:/cme/sipphone/softkeyDefault.xml tftp-server SEP0017E066C903.cnf.xml url system:/cme/sipphone/SEP0017E066C903.cnf.xml tftp-server SEP0017E066C72F.cnf.xml url system:/cme/sipphone/SEP0017E066C72F.cnf.xml dir system:cme/sipphone Directory of system:cme/sipphone/ 237 -rw- 1 Mar 23 2010 21:31:04 +08:00 OS79XX.TXT 241 -rw-3277 Mar 23 2010 21:31:11 +08:00 SEP0017E066C72F.cnf.xml 240 -rw-2651 Mar 23 2010 21:31:11 +08:00 SEP0017E066C903.cnf.xml 235 -rw-1881 Mar 23 2010 21:31:11 +08:00 SIPDefault.cnf 238 -rw-3613 Mar 23 2010 21:31:11 +08:00 softkeyDefault.xml 239 -rw-3579 Mar 23 2010 21:31:11 +08:00 softkeyDefault_kpml.xml 236 -rw- 69 Mar 23 2010 21:31:11 +08:00 syncinfo.xml I can see the phone at voice registered pool sh voice register all VOICE REGISTER POOL === Pool Tag 1 Config: Mac address is 0017.E066.C903 Type is 7961 Number list 1 : DN 1 Proxy Ip address is 0.0.0.0 DTMF Relay is disabled Call Waiting is enabled DnD is disabled keep-conference is enabled username stc1 password cisco kpml signal is enabled service-control mechanism is supported registration Call ID is 0017e066-c9030002-9a3da480-7791d...@142.102.66.50 active primary line is: 4001 contact IP address: 142.102.66.50 port 5060 Dialpeers created: dial-peer voice 40001 voip destination-pattern 4001 session target ipv4:142.102.66.50:5060 session protocol sipv2 digit collect kpml codec g711ulaw bytes 160 after-hours-exempt FALSE Statistics: Active registrations : 1 Total SIP phones registered: 1 Total Registration Statistics Registration requests : 7 Registration success : 7 Registration failed: 0 unRegister requests: 6 unRegister success : 6 unRegister failed : 0 Pool Tag 2 Config: Mac address is 0017.E066.C72F Type is 7961 Number list 2 : DN 2 Proxy Ip address is 0.0.0.0 DTMF Relay is disabled Call Waiting is enabled DnD is disabled keep-conference is enabled username stc2 password cisco kpml signal is enabled service-control mechanism is not supported Dialpeers created: Statistics: Active registrations : 0 Total SIP phones registered: 0 Total Registration Statistics Registration requests : 0 Registration success : 0 Registration failed: 0 unRegister requests: 0
Re: [OSL | CCIE_Voice] 7961 unprovisioned ucme
I've also try to factory default and also to go to sccp fw (plugin the phone to ucm) and then back to ucme but the problem is still there... Any suggestions? From: gorr...@hotmail.com To: kparam2...@gmail.com Date: Tue, 23 Mar 2010 14:02:18 + CC: ccie_voice@onlinestudylist.com Subject: Re: [OSL | CCIE_Voice] 7961 unprovisioned ucme Hi thanks for your answer. I've added the sip source interface The username and pass were there Also I tried to re create profile several times Debug ccsip mess all don't show any output But still no luck... I also I've seen this before, I think a manage to solve this converting the phone to sccp and then to sip again but I'm not sure Any other suggestions? Best regards Date: Tue, 23 Mar 2010 09:46:14 -0400 Subject: Re: [OSL | CCIE_Voice] 7961 unprovisioned ucme From: kparam2...@gmail.com To: gorr...@hotmail.com CC: ccie_voice@onlinestudylist.com Hi Angel, I has a few problems with SIP Phone registration to CUCME as well. Same thing like yours where one phone will register and the other will not. Try doing a debug ccsip messages to see what the problem is. Also, Few things to try out: 1) Under voice register global config, redo the create profile command 2) You have the authenticate register command but no username/pwd under the voice register pools 3) Add the bind all source-interface command under the SIP. HTH On Tue, Mar 23, 2010 at 9:38 AM, Angel Perez gorr...@hotmail.com wrote: Hi: I've the following scenario: cume with two sip phones After change firmware from sccp to sip both phones get the fw correctly, but only one of them get registered, the other one gets the configuration file but never gets registered. The voice register global and voice register pool configuration looks find as one of the phone is registered, so I think that the problem is behind some problems after upgradin the fw. voice service voip sip registrar server expires max 600 min 60 ! voice register global mode cme source-address 142.102.66.254 port 5060 max-dn 4 max-pool 4 load 7961 SIP41.8-3-3S authenticate register timezone 43 hold-alert create profile sync 0004152480221706 ! voice register dn 1 number 4001 ! voice register dn 2 number 4002 ! ! voice register pool 1 id mac 0017.E066.C903 type 7961 number 1 dn 1 username stc1 password cisco codec g711ulaw ! voice register pool 2 id mac 0017.E066.C72F type 7961 number 2 dn 2 username stc2 password cisco codec g711ulaw ! ephone 2 is not registered Also I can find the .xml config file binded to voice register sh voice register tftp-bind tftp-server syncinfo.xml url system:/cme/sipphone/syncinfo.xml tftp-server SIPDefault.cnf url system:/cme/sipphone/SIPDefault.cnf tftp-server softkeyDefault_kpml.xml url system:/cme/sipphone/softkeyDefault_kpml.xml tftp-server softkeyDefault.xml url system:/cme/sipphone/softkeyDefault.xml tftp-server SEP0017E066C903.cnf.xml url system:/cme/sipphone/SEP0017E066C903.cnf.xml tftp-server SEP0017E066C72F.cnf.xml url system:/cme/sipphone/SEP0017E066C72F.cnf.xml dir system:cme/sipphone Directory of system:cme/sipphone/ 237 -rw- 1 Mar 23 2010 21:31:04 +08:00 OS79XX.TXT 241 -rw-3277 Mar 23 2010 21:31:11 +08:00 SEP0017E066C72F.cnf.xml 240 -rw-2651 Mar 23 2010 21:31:11 +08:00 SEP0017E066C903.cnf.xml 235 -rw-1881 Mar 23 2010 21:31:11 +08:00 SIPDefault.cnf 238 -rw-3613 Mar 23 2010 21:31:11 +08:00 softkeyDefault.xml 239 -rw-3579 Mar 23 2010 21:31:11 +08:00 softkeyDefault_kpml.xml 236 -rw- 69 Mar 23 2010 21:31:11 +08:00 syncinfo.xml I can see the phone at voice registered pool sh voice register all VOICE REGISTER POOL === Pool Tag 1 Config: Mac address is 0017.E066.C903 Type is 7961 Number list 1 : DN 1 Proxy Ip address is 0.0.0.0 DTMF Relay is disabled Call Waiting is enabled DnD is disabled keep-conference is enabled username stc1 password cisco kpml signal is enabled service-control mechanism is supported registration Call ID is 0017e066-c9030002-9a3da480-7791d...@142.102.66.50 active primary line is: 4001 contact IP address: 142.102.66.50 port 5060 Dialpeers created: dial-peer voice 40001 voip destination-pattern 4001 session target ipv4:142.102.66.50:5060 session protocol sipv2 digit collect kpml codec g711ulaw bytes 160 after-hours-exempt FALSE Statistics: Active registrations : 1 Total SIP phones registered: 1 Total Registration Statistics Registration requests : 7 Registration success : 7 Registration failed: 0 unRegister requests: 6 unRegister success : 6 unRegister failed : 0 Pool Tag 2 Config: Mac address is 0017.E066.C72F Type is 7961 Number list 2 : DN 2 Proxy Ip address is 0.0.0.0 DTMF Relay is disabled Call Waiting is enabled DnD is disabled keep-conference is enabled username