RE: CF Mail Queue
Many thanks Joachem, good info. Jenny -Original Message- From: Jochem van Dieten [mailto:joch...@gmail.com] Sent: 29 August 2011 14:47 To: cf-talk Subject: Re: CF Mail Queue On Fri, Aug 26, 2011 at 1:42 PM, Jenny Gavin-Wear wrote: For some reason a mail item causes an error and then holds up the entire mail spool. All the mail.log shows is Error. Is there somewhere I can get further error details so I can prevent this happening? You could try to verify in your mailserver logfile if this problem occurs before sending (corrupt message) or after sending (problem during delete due to permissions / lock by virusscanner etc.). If this happens again in a few years, try to remember to make a tread dump of the CF server and see if any application is holding a lock on the file. Jochem -- Jochem van Dieten http://jochem.vandieten.net/ ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:347118 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: CF Mail Queue
On Fri, Aug 26, 2011 at 1:42 PM, Jenny Gavin-Wear wrote: For some reason a mail item causes an error and then holds up the entire mail spool. All the mail.log shows is Error. Is there somewhere I can get further error details so I can prevent this happening? You could try to verify in your mailserver logfile if this problem occurs before sending (corrupt message) or after sending (problem during delete due to permissions / lock by virusscanner etc.). If this happens again in a few years, try to remember to make a tread dump of the CF server and see if any application is holding a lock on the file. Jochem -- Jochem van Dieten http://jochem.vandieten.net/ ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:347084 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
RE: CF Mail Queue
Hi Claude, I agree that would help, but it just leave the message sitting in the spool and the spool crashes. I have examined the message file and I can't see anything wrong with it. Jenny -Original Message- From: Claude Schnéegans schneeg...@internetique.com [mailto:=?ISO-8859-1?Q?Claude_Schn=E9egans schneegans@interneti=71?= =?ISO-8859-1?Q?ue.com=3E?=] Sent: 27 August 2011 20:38 To: cf-talk Subject: Re: CF Mail Queue a corrupted email that cf cannot process. Really CF should delete it. Better, it moves it into the Undelivered directory so you can see what's wrong in the message. ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:347055 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
RE: CF Mail Queue
wel .. something more helpful as an error message such as incorrect format, corrupt file, would be useful ... Jenny -Original Message- From: Russ Michaels [mailto:r...@michaels.me.uk] Sent: 27 August 2011 18:30 To: cf-talk Subject: Re: CF Mail Queue because it isn't an undelivered email, it is a corrupted email that cf cannot process. Really CF should delete it. On Sat, Aug 27, 2011 at 10:50 AM, Jenny Gavin-Wear jenn...@fasttrackonline.co.uk wrote: Yes. My question was more that, all the mail log shows is Error. Is there no way to investigate exactly what the error could be? Also, why wasn't the mail moved into Undelivr as normal? -Original Message- From: Russ Michaels [mailto:r...@michaels.me.uk] Sent: 27 August 2011 00:53 To: cf-talk Subject: Re: CF Mail Queue if you delete the file does mail start working again On Fri, Aug 26, 2011 at 11:08 PM, Jenny Gavin-Wear jenn...@fasttrackonline.co.uk wrote: Yes .. 100% sure ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:347056 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: CF Mail Queue
why don;t you generate the exact same email and then compare the 2 files to look for differences. You can use a binary compare tool. might want to check the file permissions as well. On Sun, Aug 28, 2011 at 11:46 AM, Jenny Gavin-Wear jenn...@fasttrackonline.co.uk wrote: wel .. something more helpful as an error message such as incorrect format, corrupt file, would be useful ... Jenny -Original Message- From: Russ Michaels [mailto:r...@michaels.me.uk] Sent: 27 August 2011 18:30 To: cf-talk Subject: Re: CF Mail Queue because it isn't an undelivered email, it is a corrupted email that cf cannot process. Really CF should delete it. On Sat, Aug 27, 2011 at 10:50 AM, Jenny Gavin-Wear jenn...@fasttrackonline.co.uk wrote: Yes. My question was more that, all the mail log shows is Error. Is there no way to investigate exactly what the error could be? Also, why wasn't the mail moved into Undelivr as normal? -Original Message- From: Russ Michaels [mailto:r...@michaels.me.uk] Sent: 27 August 2011 00:53 To: cf-talk Subject: Re: CF Mail Queue if you delete the file does mail start working again On Fri, Aug 26, 2011 at 11:08 PM, Jenny Gavin-Wear jenn...@fasttrackonline.co.uk wrote: Yes .. 100% sure ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:347058 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: CF Mail Queue
I agree that would help, but it just leave the message sitting in the spool and the spool crashes. Ooops, never seen that.May be the problem is not with the message but with CF itself. ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:347062 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
RE: CF Mail Queue
Indeed, but with Error to go on from the CF mail.log, I'm not sure how to investigate. -Original Message- From: Claude Schnéegans schneeg...@internetique.com [mailto:=?ISO-8859-1?Q?Claude_Schn=E9egans schneegans@interneti=71?= =?ISO-8859-1?Q?ue.com=3E?=] Sent: 28 August 2011 15:59 To: cf-talk Subject: Re: CF Mail Queue I agree that would help, but it just leave the message sitting in the spool and the spool crashes. Ooops, never seen that.May be the problem is not with the message but with CF itself. ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:347075 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
RE: CF Mail Queue
Yes. My question was more that, all the mail log shows is Error. Is there no way to investigate exactly what the error could be? Also, why wasn't the mail moved into Undelivr as normal? -Original Message- From: Russ Michaels [mailto:r...@michaels.me.uk] Sent: 27 August 2011 00:53 To: cf-talk Subject: Re: CF Mail Queue if you delete the file does mail start working again On Fri, Aug 26, 2011 at 11:08 PM, Jenny Gavin-Wear jenn...@fasttrackonline.co.uk wrote: Yes .. 100% sure ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:347048 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: CF Mail Queue
because it isn't an undelivered email, it is a corrupted email that cf cannot process. Really CF should delete it. On Sat, Aug 27, 2011 at 10:50 AM, Jenny Gavin-Wear jenn...@fasttrackonline.co.uk wrote: Yes. My question was more that, all the mail log shows is Error. Is there no way to investigate exactly what the error could be? Also, why wasn't the mail moved into Undelivr as normal? -Original Message- From: Russ Michaels [mailto:r...@michaels.me.uk] Sent: 27 August 2011 00:53 To: cf-talk Subject: Re: CF Mail Queue if you delete the file does mail start working again On Fri, Aug 26, 2011 at 11:08 PM, Jenny Gavin-Wear jenn...@fasttrackonline.co.uk wrote: Yes .. 100% sure ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:347050 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: CF Mail Queue
a corrupted email that cf cannot process. Really CF should delete it. Better, it moves it into the Undelivered directory so you can see what's wrong in the message. ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:347051 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
CF Mail Queue
I have had a very rare problem occur with the CF mail spool, perhaps 3 times in 5 years. For some reason a mail item causes an error and then holds up the entire mail spool. All the mail.log shows is Error. Is there somewhere I can get further error details so I can prevent this happening? Why would a mail just sit in Spool and not be moved to Undelivr if it is causing an error? Many thanks, Jenny Gavin-Wear Fast Track Online Tel: 01262 602013 http://www.fasttrackonline.co.uk/ ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:347024 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: CF Mail Queue
In olden days CF used to make zero byte files which broke the mail spooler. Haven't seen that in ages though. More recently it could be a file lock or something. maybe a CF restart is in order? On 26/08/2011 9:42 PM, Jenny Gavin-Wear wrote: I have had a very rare problem occur with the CF mail spool, perhaps 3 times in 5 years. For some reason a mail item causes an error and then holds up the entire mail spool. All the mail.log shows is Error. Is there somewhere I can get further error details so I can prevent this happening? Why would a mail just sit in Spool and not be moved to Undelivr if it is causing an error? Many thanks, Jenny Gavin-Wear Fast Track Online Tel: 01262 602013 http://www.fasttrackonline.co.uk/ -- Yours, Kym Kovan mbcomms.net.au ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:347025 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: CF Mail Queue
I believe this happens if it is a corrupt file, usually it is zero bytes and has no content, so I guess CF doesn't know what to do with it. you can setup a directory watcher to monitor the spool for such problems. On Fri, Aug 26, 2011 at 12:42 PM, Jenny Gavin-Wear jenn...@fasttrackonline.co.uk wrote: I have had a very rare problem occur with the CF mail spool, perhaps 3 times in 5 years. For some reason a mail item causes an error and then holds up the entire mail spool. All the mail.log shows is Error. Is there somewhere I can get further error details so I can prevent this happening? Why would a mail just sit in Spool and not be moved to Undelivr if it is causing an error? Many thanks, Jenny Gavin-Wear Fast Track Online Tel: 01262 602013 http://www.fasttrackonline.co.uk/ ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:347026 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
RE: CF Mail Queue
Thanks your reply, Kym, When I look at the format of the mail message I can see nothing wrong with it. I tried a CF restart to no avail. Jenny Gavin-Wear Fast Track Online -Original Message- From: Kym Kovan [mailto:dev-li...@mbcomms.net.au] Sent: 26 August 2011 12:50 To: cf-talk Subject: Re: CF Mail Queue In olden days CF used to make zero byte files which broke the mail spooler. Haven't seen that in ages though. More recently it could be a file lock or something. maybe a CF restart is in order? On 26/08/2011 9:42 PM, Jenny Gavin-Wear wrote: I have had a very rare problem occur with the CF mail spool, perhaps 3 times in 5 years. For some reason a mail item causes an error and then holds up the entire mail spool. All the mail.log shows is Error. Is there somewhere I can get further error details so I can prevent this happening? Why would a mail just sit in Spool and not be moved to Undelivr if it is causing an error? Many thanks, Jenny Gavin-Wear Fast Track Online Tel: 01262 602013 http://www.fasttrackonline.co.uk/ -- Yours, Kym Kovan mbcomms.net.au ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:347032 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
RE: CF Mail Queue
When I open the mail item it looks perfectly normal. Jenny Gavin-Wear Fast Track Online -Original Message- From: Russ Michaels [mailto:r...@michaels.me.uk] Sent: 26 August 2011 12:49 To: cf-talk Subject: Re: CF Mail Queue I believe this happens if it is a corrupt file, usually it is zero bytes and has no content, so I guess CF doesn't know what to do with it. you can setup a directory watcher to monitor the spool for such problems. On Fri, Aug 26, 2011 at 12:42 PM, Jenny Gavin-Wear jenn...@fasttrackonline.co.uk wrote: I have had a very rare problem occur with the CF mail spool, perhaps 3 times in 5 years. For some reason a mail item causes an error and then holds up the entire mail spool. All the mail.log shows is Error. Is there somewhere I can get further error details so I can prevent this happening? Why would a mail just sit in Spool and not be moved to Undelivr if it is causing an error? Many thanks, Jenny Gavin-Wear Fast Track Online Tel: 01262 602013 http://www.fasttrackonline.co.uk/ ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:347033 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: CF Mail Queue
are u sure that is the file causing the problem ? On Fri, Aug 26, 2011 at 2:49 PM, Jenny Gavin-Wear jenn...@fasttrackonline.co.uk wrote: When I open the mail item it looks perfectly normal. Jenny Gavin-Wear Fast Track Online -Original Message- From: Russ Michaels [mailto:r...@michaels.me.uk] Sent: 26 August 2011 12:49 To: cf-talk Subject: Re: CF Mail Queue I believe this happens if it is a corrupt file, usually it is zero bytes and has no content, so I guess CF doesn't know what to do with it. you can setup a directory watcher to monitor the spool for such problems. On Fri, Aug 26, 2011 at 12:42 PM, Jenny Gavin-Wear jenn...@fasttrackonline.co.uk wrote: I have had a very rare problem occur with the CF mail spool, perhaps 3 times in 5 years. For some reason a mail item causes an error and then holds up the entire mail spool. All the mail.log shows is Error. Is there somewhere I can get further error details so I can prevent this happening? Why would a mail just sit in Spool and not be moved to Undelivr if it is causing an error? Many thanks, Jenny Gavin-Wear Fast Track Online Tel: 01262 602013 http://www.fasttrackonline.co.uk/ ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:347034 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
RE: CF Mail Queue
Yes .. 100% sure -Original Message- From: Russ Michaels [mailto:r...@michaels.me.uk] Sent: 26 August 2011 15:22 To: cf-talk Subject: Re: CF Mail Queue are u sure that is the file causing the problem ? On Fri, Aug 26, 2011 at 2:49 PM, Jenny Gavin-Wear jenn...@fasttrackonline.co.uk wrote: When I open the mail item it looks perfectly normal. Jenny Gavin-Wear Fast Track Online -Original Message- From: Russ Michaels [mailto:r...@michaels.me.uk] Sent: 26 August 2011 12:49 To: cf-talk Subject: Re: CF Mail Queue I believe this happens if it is a corrupt file, usually it is zero bytes and has no content, so I guess CF doesn't know what to do with it. you can setup a directory watcher to monitor the spool for such problems. On Fri, Aug 26, 2011 at 12:42 PM, Jenny Gavin-Wear jenn...@fasttrackonline.co.uk wrote: I have had a very rare problem occur with the CF mail spool, perhaps 3 times in 5 years. For some reason a mail item causes an error and then holds up the entire mail spool. All the mail.log shows is Error. Is there somewhere I can get further error details so I can prevent this happening? Why would a mail just sit in Spool and not be moved to Undelivr if it is causing an error? Many thanks, Jenny Gavin-Wear Fast Track Online Tel: 01262 602013 http://www.fasttrackonline.co.uk/ ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:347042 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
Re: CF Mail Queue
if you delete the file does mail start working again On Fri, Aug 26, 2011 at 11:08 PM, Jenny Gavin-Wear jenn...@fasttrackonline.co.uk wrote: Yes .. 100% sure -Original Message- From: Russ Michaels [mailto:r...@michaels.me.uk] Sent: 26 August 2011 15:22 To: cf-talk Subject: Re: CF Mail Queue are u sure that is the file causing the problem ? On Fri, Aug 26, 2011 at 2:49 PM, Jenny Gavin-Wear jenn...@fasttrackonline.co.uk wrote: When I open the mail item it looks perfectly normal. Jenny Gavin-Wear Fast Track Online -Original Message- From: Russ Michaels [mailto:r...@michaels.me.uk] Sent: 26 August 2011 12:49 To: cf-talk Subject: Re: CF Mail Queue I believe this happens if it is a corrupt file, usually it is zero bytes and has no content, so I guess CF doesn't know what to do with it. you can setup a directory watcher to monitor the spool for such problems. On Fri, Aug 26, 2011 at 12:42 PM, Jenny Gavin-Wear jenn...@fasttrackonline.co.uk wrote: I have had a very rare problem occur with the CF mail spool, perhaps 3 times in 5 years. For some reason a mail item causes an error and then holds up the entire mail spool. All the mail.log shows is Error. Is there somewhere I can get further error details so I can prevent this happening? Why would a mail just sit in Spool and not be moved to Undelivr if it is causing an error? Many thanks, Jenny Gavin-Wear Fast Track Online Tel: 01262 602013 http://www.fasttrackonline.co.uk/ ~| Order the Adobe Coldfusion Anthology now! http://www.amazon.com/Adobe-Coldfusion-Anthology/dp/1430272155/?tag=houseoffusion Archive: http://www.houseoffusion.com/groups/cf-talk/message.cfm/messageid:347043 Subscription: http://www.houseoffusion.com/groups/cf-talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/groups/cf-talk/unsubscribe.cfm
