RE: EOF error message in email.log

2008-11-05 Thread Nick Gleason
Rob,

Thanks for your response.  To answer your question, this is part of a
member search feature on a web site where you can search a directory for a
list of contacts with a certain criteria (e.g. members in chicago).  Then,
you can email a message to the list.  It's an old feature and was created by
adding the full list of emails into the bcc line.  It could add them into
the to line I suppose, but I imagine that would still have the same
problem.

So, are you saying that a single (or multiple) bad email addresses in a list
on the bcc (or to) line of the email could lead to it being rejected by the
mail server?

We can go into the undelivr folder and manualy drag it back into the spool
folder.  After trying this several times, the email finally sends?  Does
that suggest that it might be more of a timeout issue?

N 

 -Original Message-
 From: Rob Parkhill [mailto:[EMAIL PROTECTED] 
 Sent: Tuesday, November 04, 2008 9:29 PM
 To: cf-talk
 Subject: Re: EOF error message in email.log
 
 I would guess that it is a bad e-mail causing the problem.  
 Why are you BCC-ing a bunch of e-mails?  Why not just send 
 direct?  Of course looking at the e-mails may lead you to the 
 problem, or see what is in the undeliverable folder.
 Rob
 
 On Tue, Nov 4, 2008 at 7:56 PM, Nick Gleason 
 [EMAIL PROTECTED] wrote:
 
  Hey there - another cfmail related question.  A client is having 
  problems sending out an email through our application using 
 cfmail.  
  We are seeing the following record in mail.log:
  Error,scheduler-8,11/04/08,15:10:23,,[EOF]
 
  I gather that EOF stands for end of file, but I'm not sure 
 what that 
  really means in this case.  Is it a timeout?  If so, why?
 
  In this case, there are a lot of email addresses in the bcc 
 field, so 
  that may be the culprit.  But, even so, we're not sure if there are 
  bad email addresses in the list that are causing the 
 problem or just 
  too many to process before a timeout, or something else.
 
  Any ideas about how to further diagnose this?
 
  Thanks again in advance!
 
  Nick
 
 
 
 
 
  
 
 

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Re: EOF error message in email.log

2008-11-05 Thread Rob Parkhill
Nick,

I usually just loop over the single e-mail address, and do not send a
single e-mail to like 200 recipients at one time.  I usually will
customize the e-mail body, rather than using a BCC.  Taking this
approach would probably save you on both accounts of a possible time
out, and any bad e-mails, as they would be identified.  The load on
the mail server would increase, but I think the results would be
easier to manage.  Of course that is just my 2 cents.

Is there anyway that you could check the e-mails to see that they are
all properly formed? Or  perhaps there is an unusual character in one
of them?

Or you could set a limit of lets say 100 emails in the bcc and just
divide the list up and try sending it that way?  I think that limiting
the # of e-mail addresses will help with any potential time-out
issues.

Rob

On 11/5/08, Nick Gleason [EMAIL PROTECTED] wrote:
 Rob,

 Thanks for your response.  To answer your question, this is part of a
 member search feature on a web site where you can search a directory for a
 list of contacts with a certain criteria (e.g. members in chicago).  Then,
 you can email a message to the list.  It's an old feature and was created by
 adding the full list of emails into the bcc line.  It could add them into
 the to line I suppose, but I imagine that would still have the same
 problem.

 So, are you saying that a single (or multiple) bad email addresses in a list
 on the bcc (or to) line of the email could lead to it being rejected by the
 mail server?

 We can go into the undelivr folder and manualy drag it back into the spool
 folder.  After trying this several times, the email finally sends?  Does
 that suggest that it might be more of a timeout issue?

 N

 -Original Message-
 From: Rob Parkhill [mailto:[EMAIL PROTECTED]
 Sent: Tuesday, November 04, 2008 9:29 PM
 To: cf-talk
 Subject: Re: EOF error message in email.log

 I would guess that it is a bad e-mail causing the problem.
 Why are you BCC-ing a bunch of e-mails?  Why not just send
 direct?  Of course looking at the e-mails may lead you to the
 problem, or see what is in the undeliverable folder.
 Rob

 On Tue, Nov 4, 2008 at 7:56 PM, Nick Gleason
 [EMAIL PROTECTED] wrote:

  Hey there - another cfmail related question.  A client is having
  problems sending out an email through our application using
 cfmail.
  We are seeing the following record in mail.log:
  Error,scheduler-8,11/04/08,15:10:23,,[EOF]
 
  I gather that EOF stands for end of file, but I'm not sure
 what that
  really means in this case.  Is it a timeout?  If so, why?
 
  In this case, there are a lot of email addresses in the bcc
 field, so
  that may be the culprit.  But, even so, we're not sure if there are
  bad email addresses in the list that are causing the
 problem or just
  too many to process before a timeout, or something else.
 
  Any ideas about how to further diagnose this?
 
  Thanks again in advance!
 
  Nick
 
 
 
 
 
 



 

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date
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RE: EOF error message in email.log

2008-11-05 Thread Nick Gleason
Rob, 

Thanks, that is solid advice.  We'll look into making those kinds of
changes.  When this feature was initially created, it did not anticipate
this many emails going out so I think it's a case of an unexpected load.

Also, if anyone else has insight into the meaning of the EOF error in the
mail.log, I'd still be interested.

Thanks!

Nick


 -Original Message-
 From: Rob Parkhill [mailto:[EMAIL PROTECTED] 
 Sent: Wednesday, November 05, 2008 12:30 PM
 To: cf-talk
 Subject: Re: EOF error message in email.log
 
 Nick,
 
 I usually just loop over the single e-mail address, and do 
 not send a single e-mail to like 200 recipients at one time.  
 I usually will customize the e-mail body, rather than using a 
 BCC.  Taking this approach would probably save you on both 
 accounts of a possible time out, and any bad e-mails, as they 
 would be identified.  The load on the mail server would 
 increase, but I think the results would be easier to manage.  
 Of course that is just my 2 cents.
 
 Is there anyway that you could check the e-mails to see that 
 they are all properly formed? Or  perhaps there is an unusual 
 character in one of them?
 
 Or you could set a limit of lets say 100 emails in the bcc 
 and just divide the list up and try sending it that way?  I 
 think that limiting the # of e-mail addresses will help with 
 any potential time-out issues.
 
 Rob
 
 On 11/5/08, Nick Gleason [EMAIL PROTECTED] wrote:
  Rob,
 
  Thanks for your response.  To answer your question, this is 
 part of a 
  member search feature on a web site where you can search 
 a directory 
  for a list of contacts with a certain criteria (e.g. members in 
  chicago).  Then, you can email a message to the list.  It's an old 
  feature and was created by adding the full list of emails 
 into the bcc 
  line.  It could add them into the to line I suppose, but 
 I imagine 
  that would still have the same problem.
 
  So, are you saying that a single (or multiple) bad email 
 addresses in 
  a list on the bcc (or to) line of the email could lead to it being 
  rejected by the mail server?
 
  We can go into the undelivr folder and manualy drag it back 
 into the 
  spool folder.  After trying this several times, the email finally 
  sends?  Does that suggest that it might be more of a timeout issue?
 
  N
 
  -Original Message-
  From: Rob Parkhill [mailto:[EMAIL PROTECTED]
  Sent: Tuesday, November 04, 2008 9:29 PM
  To: cf-talk
  Subject: Re: EOF error message in email.log
 
  I would guess that it is a bad e-mail causing the problem.
  Why are you BCC-ing a bunch of e-mails?  Why not just send 
 direct?  
  Of course looking at the e-mails may lead you to the 
 problem, or see 
  what is in the undeliverable folder.
  Rob
 
  On Tue, Nov 4, 2008 at 7:56 PM, Nick Gleason 
 [EMAIL PROTECTED] 
  wrote:
 
   Hey there - another cfmail related question.  A client is having 
   problems sending out an email through our application using
  cfmail.
   We are seeing the following record in mail.log:
   Error,scheduler-8,11/04/08,15:10:23,,[EOF]
  
   I gather that EOF stands for end of file, but I'm not sure
  what that
   really means in this case.  Is it a timeout?  If so, why?
  
   In this case, there are a lot of email addresses in the bcc
  field, so
   that may be the culprit.  But, even so, we're not sure 
 if there are 
   bad email addresses in the list that are causing the
  problem or just
   too many to process before a timeout, or something else.
  
   Any ideas about how to further diagnose this?
  
   Thanks again in advance!
  
   Nick
  
  
  
  
  
  
 
 
 
  
 
 

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EOF error message in email.log

2008-11-04 Thread Nick Gleason
Hey there - another cfmail related question.  A client is having problems
sending out an email through our application using cfmail.  We are seeing
the following record in mail.log:
Error,scheduler-8,11/04/08,15:10:23,,[EOF]

I gather that EOF stands for end of file, but I'm not sure what that really
means in this case.  Is it a timeout?  If so, why?

In this case, there are a lot of email addresses in the bcc field, so that
may be the culprit.  But, even so, we're not sure if there are bad email
addresses in the list that are causing the problem or just too many to
process before a timeout, or something else.

Any ideas about how to further diagnose this?

Thanks again in advance!

Nick
 




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date
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Re: EOF error message in email.log

2008-11-04 Thread Rob Parkhill
I would guess that it is a bad e-mail causing the problem.  Why are you
BCC-ing a bunch of e-mails?  Why not just send direct?  Of course looking at
the e-mails may lead you to the problem, or see what is in the undeliverable
folder.
Rob

On Tue, Nov 4, 2008 at 7:56 PM, Nick Gleason [EMAIL PROTECTED] wrote:

 Hey there - another cfmail related question.  A client is having problems
 sending out an email through our application using cfmail.  We are seeing
 the following record in mail.log:
 Error,scheduler-8,11/04/08,15:10:23,,[EOF]

 I gather that EOF stands for end of file, but I'm not sure what that really
 means in this case.  Is it a timeout?  If so, why?

 In this case, there are a lot of email addresses in the bcc field, so that
 may be the culprit.  But, even so, we're not sure if there are bad email
 addresses in the list that are causing the problem or just too many to
 process before a timeout, or something else.

 Any ideas about how to further diagnose this?

 Thanks again in advance!

 Nick





 

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date
Get the Free Trial
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