Re: [c-nsp] 2651xm packet loss with 200 ft ethernet link

2012-12-31 Thread Andy Dills

Just a quick followup, as I got this resolved this morning (after seeing 
the odd behavior continue on additional fastethernet interfaces on a 
replacement router).

Turns out, the issue was ultimately with the wiring between the Level3 
fuji ports and the jack panel where they officially hand us off the 
circuits.

We bypassed the panel, terminating directly into their mux card, and the 
packet loss vanished.

Still doesn't tell me why the 7200 interface was able to power it's way 
through whatever was wrong...it's an older PA-FE-TX so I'm guessing the 
old DEC chips are cranked up all the way to deal with older crappy wiring, 
and it had enough juice to power through whatever is faulty in the 
jackpanel.

Oh well. Fixed now. Thanks for all the replies on and off list suggesting 
avenues for narrowing down the problem.

Andy

On Fri, 28 Dec 2012, Andy Dills wrote:

 
 I'm having a weird problem that I can't quite seem to wrap my head around.
 
 I have customer who has a 2651XM that we're hooking up to a Level3 
 (copper) ethernet circuit. Because of the distance between our telco 
 handoff and his rack, he has about 200 feet. Which shouldn't be a problem. 
 
 However, we were seeing tremendous packet loss. After determining the 
 errors were coming from this end, and testing and replacing everything in 
 the path, we finally tried moving the router into the telco handoff room 
 so we could try to eliminate a lot of variables. With a short patch cable, 
 it worked fine, no packet loss.
 
 So, we made a 200 ft cable to simulate the issue, and hooked it up to the 
 router while it sat next to the Level3 handoff...major packet loss again. 
 We tried the other fastethernet interface on the 2651...same problem.
 
 However, if I take that same cable and terminate it into one of our 7200s, 
 we get zero packet loss.
 
 In sum:
 
 This 2651xm with long cable, major packet loss
 This 2651xm with short cable, works fine
 Our 7200 with the same long cable, works fine
 
 What's going on here? Is the controller in the 2651xm failing? Perhaps not 
 producing enough voltage?
 
 Thanks,
 Andy
 
 ---
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 301-682-9972
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[c-nsp] 2651xm packet loss with 200 ft ethernet link

2012-12-28 Thread Andy Dills

I'm having a weird problem that I can't quite seem to wrap my head around.

I have customer who has a 2651XM that we're hooking up to a Level3 
(copper) ethernet circuit. Because of the distance between our telco 
handoff and his rack, he has about 200 feet. Which shouldn't be a problem. 

However, we were seeing tremendous packet loss. After determining the 
errors were coming from this end, and testing and replacing everything in 
the path, we finally tried moving the router into the telco handoff room 
so we could try to eliminate a lot of variables. With a short patch cable, 
it worked fine, no packet loss.

So, we made a 200 ft cable to simulate the issue, and hooked it up to the 
router while it sat next to the Level3 handoff...major packet loss again. 
We tried the other fastethernet interface on the 2651...same problem.

However, if I take that same cable and terminate it into one of our 7200s, 
we get zero packet loss.

In sum:

This 2651xm with long cable, major packet loss
This 2651xm with short cable, works fine
Our 7200 with the same long cable, works fine

What's going on here? Is the controller in the 2651xm failing? Perhaps not 
producing enough voltage?

Thanks,
Andy

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Re: [c-nsp] 2651xm packet loss with 200 ft ethernet link

2012-12-28 Thread Andy Dills
On Fri, 28 Dec 2012, Pete Lumbis wrote:

 Are you terminating to the onboard ethernet port or a WIC? What code
 version?

Both onboard ports, no WICs installed.

It's running 12.4(25d).

Thanks,
Andy

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Re: [c-nsp] 3550-12 interrupts out of control, possibly hardware?

2012-08-18 Thread Andy Dills

Just to follow up on this on the off chance somebody runs into this in the 
future...a reload of the switch fixed the issue, and the traffic for the 
L3 port stopped hitting vlan 1.

Andy


On Thu, 16 Aug 2012, Andy Dills wrote:

 
 Thanks, I appreciate those suggestions. I verified both the SDM and VTP 
 configs are identical. 
 
 Did you see my followup from earlier? I identified that for some reason 
 unknown to me, the traffic was hitting the vlan1 interface before exiting 
 via the L3 interface facing that network, which was forcing all of the 
 traffic to get process switched. I have no idea why, though, and would 
 love suggestions.
 
 My best guess is that because they configured the port for L3 mode before 
 they enabled ip routing on the failover 3550-12, something didn't happen 
 right and perhaps a reload would have fixed it. I do know that in the past 
 when I have done ip routing on a live 3550, it goes unresponsive for 
 about 10-15 seconds, so I have to assume a lot goes on behind the scenes. 
 And I do know from the transcript of their changes that they configured 
 the port for L3 mode before realizing ip routing had never been enabled on 
 that switch. Given the illogical (in quotes because perhaps there 
 is some logic that is escaping me) nature of the behavior observed, I have 
 to assume it was some sort of quirk of bug like this. For what it's worth, 
 they're both running c3550-ipservices-mz.122-44.SE6.
 
 Thanks,
 Andy
 
 On Fri, 17 Aug 2012, Tóth András wrote:
 
  Hi Andy,
  
  One idea is different SDM templates being used. The SDM template is
  not showing up in running-config, and changing it requires a reload as
  well. I would compare them with 'sh sdm prefer' command. You might be
  running out of IPv4 routes, which causes rest of routes to be applied
  in software, so packets are software switched by the CPU which can
  cause high utilization.
  
  http://www.cisco.com/en/US/products/hw/switches/ps646/products_tech_note09186a0080094bc6.shtml
  
  http://www.cisco.com/en/US/docs/switches/lan/catalyst3550/software/release/12.2_44_se/configuration/guide/swadmin.html#wp1235565
  
  Best regards,
  Andras
  
  On Thu, Aug 16, 2012 at 6:36 PM, Andy Dills a...@xecu.net wrote:
  
   I've got a customer with a weird situation.
  
   They have a pretty straightforward setup, two 7200s fronting two cisco
   3550-12s, distributing to a series of 48 port 3550s. It's a bit dated, but
   works very well for their needs.
  
   They have one special network attached to (only) one of the copper gige
   ports on (one of) the 3550-12s which gets a decent amount of traffic
   (~100mbps or so). It's a layer 3 connection.
  
   Well, one of their 3550-12s died, taking down that network. They moved the
   IP configuration of the port and moved the cable immediately, restoring
   service, and racked/configured a replacement switch, but left that network
   on the second 3550-12, as it seemed fine.
  
   However, once it began to come under load this morning, the CPU pegged
   (80-99%, normally at 1-2%), causing packet drops and latency.
  
   At that point I got involved, and for the life of me I can't figure out
   why this happened. Clearly it's interrupts, as there were no processes in
   the sh proc cpu that had more than 1% of CPU. However, cef was working
   fine, everything looked normal in terms of the traditional interrupt-based
   troubleshooting.
  
   So, after scratching our heads for a bit, I had them move the connection
   back to the original, newly-replaced switch. Note that these switches are
   configured 100% identically with the exception of IP address and hostname.
   Same IOS versions. I mean literally, if you diff the two in rancid, those
   are the only config changes.
  
   Zero problems from the point they moved the connection off of the switch
   in question, both switches now have 1-2% CPU and things are humming along
   fine.
  
   So, my question is: What could be the possible causes of this? Could this
   be a symptom of failing hardware, perhaps some bad memory requiring
   constant CPU corrections?
  
   Thanks,
   Andy
  
   ---
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   Xecunet, Inc.
   www.xecu.net
   301-682-9972
   ---
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 ---
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 Xecunet, Inc.
 www.xecu.net
 301-682-9972
 ---

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[c-nsp] 3550-12 interrupts out of control, possibly hardware?

2012-08-16 Thread Andy Dills

I've got a customer with a weird situation.

They have a pretty straightforward setup, two 7200s fronting two cisco 
3550-12s, distributing to a series of 48 port 3550s. It's a bit dated, but 
works very well for their needs.

They have one special network attached to (only) one of the copper gige 
ports on (one of) the 3550-12s which gets a decent amount of traffic 
(~100mbps or so). It's a layer 3 connection.

Well, one of their 3550-12s died, taking down that network. They moved the 
IP configuration of the port and moved the cable immediately, restoring 
service, and racked/configured a replacement switch, but left that network 
on the second 3550-12, as it seemed fine. 

However, once it began to come under load this morning, the CPU pegged 
(80-99%, normally at 1-2%), causing packet drops and latency.

At that point I got involved, and for the life of me I can't figure out 
why this happened. Clearly it's interrupts, as there were no processes in 
the sh proc cpu that had more than 1% of CPU. However, cef was working 
fine, everything looked normal in terms of the traditional interrupt-based 
troubleshooting.

So, after scratching our heads for a bit, I had them move the connection 
back to the original, newly-replaced switch. Note that these switches are 
configured 100% identically with the exception of IP address and hostname. 
Same IOS versions. I mean literally, if you diff the two in rancid, those 
are the only config changes.

Zero problems from the point they moved the connection off of the switch 
in question, both switches now have 1-2% CPU and things are humming along 
fine.

So, my question is: What could be the possible causes of this? Could this 
be a symptom of failing hardware, perhaps some bad memory requiring 
constant CPU corrections?

Thanks,
Andy

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Xecunet, Inc.
www.xecu.net
301-682-9972
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Re: [c-nsp] 3550-12 interrupts out of control, possibly hardware?

2012-08-16 Thread Andy Dills

In doing further investigation, looking at traffic graphs, I see that once 
they moved the network to the other switch, all of a sudden vlan1 
started seeing all of the traffic that was being routed to that network. 
Typically, the only traffic the switches see on vlan1 is traffic actually 
destined for the switch (config, ICMP, etc). And the switch they are 
currently on does not see any traffic on the vlan1, and once I had them 
move the connection, neither switch sees the big traffic spike on vlan1 
any longer.

This is quite odd, because as I mentioned, the two switches are configured 
the same...can anybody suggest an explanation or potential course of 
determining why the traffic that 

I'm wondering if it's some odd software bug relating to them enabling ip 
routing on that second switch last night, but not booting fresh after 
doing so. I just can't puzzle out in my head why traffic destined for an 
L3 port would transit the VLAN like that.

Thanks,
Andy

On Thu, 16 Aug 2012, Andy Dills wrote:

 
 I've got a customer with a weird situation.
 
 They have a pretty straightforward setup, two 7200s fronting two cisco 
 3550-12s, distributing to a series of 48 port 3550s. It's a bit dated, but 
 works very well for their needs.
 
 They have one special network attached to (only) one of the copper gige 
 ports on (one of) the 3550-12s which gets a decent amount of traffic 
 (~100mbps or so). It's a layer 3 connection.
 
 Well, one of their 3550-12s died, taking down that network. They moved the 
 IP configuration of the port and moved the cable immediately, restoring 
 service, and racked/configured a replacement switch, but left that network 
 on the second 3550-12, as it seemed fine. 
 
 However, once it began to come under load this morning, the CPU pegged 
 (80-99%, normally at 1-2%), causing packet drops and latency.
 
 At that point I got involved, and for the life of me I can't figure out 
 why this happened. Clearly it's interrupts, as there were no processes in 
 the sh proc cpu that had more than 1% of CPU. However, cef was working 
 fine, everything looked normal in terms of the traditional interrupt-based 
 troubleshooting.
 
 So, after scratching our heads for a bit, I had them move the connection 
 back to the original, newly-replaced switch. Note that these switches are 
 configured 100% identically with the exception of IP address and hostname. 
 Same IOS versions. I mean literally, if you diff the two in rancid, those 
 are the only config changes.
 
 Zero problems from the point they moved the connection off of the switch 
 in question, both switches now have 1-2% CPU and things are humming along 
 fine.
 
 So, my question is: What could be the possible causes of this? Could this 
 be a symptom of failing hardware, perhaps some bad memory requiring 
 constant CPU corrections?
 
 Thanks,
 Andy
 
 ---
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 Xecunet, Inc.
 www.xecu.net
 301-682-9972
 ---
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Re: [c-nsp] 3550-12 interrupts out of control, possibly hardware?

2012-08-16 Thread Andy Dills

Thanks, I appreciate those suggestions. I verified both the SDM and VTP 
configs are identical. 

Did you see my followup from earlier? I identified that for some reason 
unknown to me, the traffic was hitting the vlan1 interface before exiting 
via the L3 interface facing that network, which was forcing all of the 
traffic to get process switched. I have no idea why, though, and would 
love suggestions.

My best guess is that because they configured the port for L3 mode before 
they enabled ip routing on the failover 3550-12, something didn't happen 
right and perhaps a reload would have fixed it. I do know that in the past 
when I have done ip routing on a live 3550, it goes unresponsive for 
about 10-15 seconds, so I have to assume a lot goes on behind the scenes. 
And I do know from the transcript of their changes that they configured 
the port for L3 mode before realizing ip routing had never been enabled on 
that switch. Given the illogical (in quotes because perhaps there 
is some logic that is escaping me) nature of the behavior observed, I have 
to assume it was some sort of quirk of bug like this. For what it's worth, 
they're both running c3550-ipservices-mz.122-44.SE6.

Thanks,
Andy

On Fri, 17 Aug 2012, Tóth András wrote:

 Hi Andy,
 
 One idea is different SDM templates being used. The SDM template is
 not showing up in running-config, and changing it requires a reload as
 well. I would compare them with 'sh sdm prefer' command. You might be
 running out of IPv4 routes, which causes rest of routes to be applied
 in software, so packets are software switched by the CPU which can
 cause high utilization.
 
 http://www.cisco.com/en/US/products/hw/switches/ps646/products_tech_note09186a0080094bc6.shtml
 
 http://www.cisco.com/en/US/docs/switches/lan/catalyst3550/software/release/12.2_44_se/configuration/guide/swadmin.html#wp1235565
 
 Best regards,
 Andras
 
 On Thu, Aug 16, 2012 at 6:36 PM, Andy Dills a...@xecu.net wrote:
 
  I've got a customer with a weird situation.
 
  They have a pretty straightforward setup, two 7200s fronting two cisco
  3550-12s, distributing to a series of 48 port 3550s. It's a bit dated, but
  works very well for their needs.
 
  They have one special network attached to (only) one of the copper gige
  ports on (one of) the 3550-12s which gets a decent amount of traffic
  (~100mbps or so). It's a layer 3 connection.
 
  Well, one of their 3550-12s died, taking down that network. They moved the
  IP configuration of the port and moved the cable immediately, restoring
  service, and racked/configured a replacement switch, but left that network
  on the second 3550-12, as it seemed fine.
 
  However, once it began to come under load this morning, the CPU pegged
  (80-99%, normally at 1-2%), causing packet drops and latency.
 
  At that point I got involved, and for the life of me I can't figure out
  why this happened. Clearly it's interrupts, as there were no processes in
  the sh proc cpu that had more than 1% of CPU. However, cef was working
  fine, everything looked normal in terms of the traditional interrupt-based
  troubleshooting.
 
  So, after scratching our heads for a bit, I had them move the connection
  back to the original, newly-replaced switch. Note that these switches are
  configured 100% identically with the exception of IP address and hostname.
  Same IOS versions. I mean literally, if you diff the two in rancid, those
  are the only config changes.
 
  Zero problems from the point they moved the connection off of the switch
  in question, both switches now have 1-2% CPU and things are humming along
  fine.
 
  So, my question is: What could be the possible causes of this? Could this
  be a symptom of failing hardware, perhaps some bad memory requiring
  constant CPU corrections?
 
  Thanks,
  Andy
 
  ---
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  Xecunet, Inc.
  www.xecu.net
  301-682-9972
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[c-nsp] Possible to make NAT decisions based on source address, on ASA?

2012-05-17 Thread Andy Dills

Hi there,

I'm looking to do something along the following, and while in my head it 
should be doable, I can't seem to find a mechanism to enable me to 
configure it:

I want users, accessing a public address on the ASA (let's call it 
5.5.5.5) from subnet A out on the public side, let's say from a specific 
remote office (20.0.0.0/24), to get NATed to private server 10.0.0.100, 
where everybody else gets NATed to 10.0.0.200.

So:

20.0.0.0/24 - 5.5.5.5 gets NATed to 10.0.0.100
0.0.0.0/0 - 5.5.5.5 gets NATed to 10.0.0.200

So, in essence, I want to consider source address when determining which 
server on the private network the traffic is NATed to.

Is this possible?

Thanks,
Andy

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Re: [c-nsp] Possible to make NAT decisions based on source address, on ASA?

2012-05-17 Thread Andy Dills
On Thu, 17 May 2012, Peter Rathlev wrote:

 On Thu, 2012-05-17 at 14:36 -0400, Andy Dills wrote:
  So, in essence, I want to consider source address when determining which 
  server on the private network the traffic is NATed to.
  
  Is this possible?
 
 No problem. Take a look at Configuring Dynamic NAT or Dynamic PAT:
 
 http://www.cisco.com/en/US/docs/security/asa/asa82/configuration/guide/nat_dynamic.html#wp1081940
 
 This is for 8.2 and earlier with the old NAT configuration style. With
 version 8.3 or later the commands are different.
 
 Quick example:
 
 ! Policy NAT 20.0.0.0/24 towards 5.5.5.5
 access-list PolicyNAT-example permit ip 20.0.0.0 255.255.255.0 host 5.5.5.5
 nat (inside) 1 access-list PolicyNAT-example
 global (outside) 1 10.0.0.100
 ! Regular NAT everything else
 nat (inside) 2 0.0.0.0 0.0.0.0
 global (outside) 2 10.0.0.200

Yeah, I had looked at that, and it's not quite what I'm trying to 
accomplish.

What I want is to take a single public IP and NAT it to two seperate 
private IPs, based on source address of the incoming request.

As best I can tell policy NAT is used in situations (such as what you 
describe above) where you're trying to dynamically control the source of 
queries after translation...

Thanks for your input, and for any other suggestions.

Thanks,
Andy

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[c-nsp] ASA SSL VPN client communicating across IPsec tunnel

2012-02-12 Thread Andy Dills

I have a customer who has a couple of ASA 5510s connected with a typical 
IPsec tunnel, and on one of them he has a 10 seat Anyconnect SSL license.

He'd like for the Anyconnect VPN users to be able to communicate with the 
network on the other side of IPsec tunnel. In theory that would work, but 
I've found the ASAs to sometimes ignore theory.

I updated the NAT exemption ACL (to include traffic from the VPN users to 
the remote network and vice versa), the split-tunnel ACL (to have it 
advertise the remote network in addition to the local), and the crypto map 
ACL (so that the VPN users are included in the ipsec sa).

It didn't seem to work...I didn't have good access to test, but before I 
arrange for better access to really work with it, is this indeed possible? 
Any configuration tips?

Thanks,
Andy

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Re: [c-nsp] DS3 Nubie

2010-09-26 Thread Andy Dills
On Sat, 25 Sep 2010, Christopher J. Wargaski wrote:

 Hey Jeff--
 
This year I installed a video WAN comprised of several 3845 routers
 with the NM-1T3/E3 for point to point DS3s (that is all, nothing
 else). The 3845 routers list at $13,000 and the network module at
 $8,500. You should do yourself and your firm a favor and look at
 business class Ethernet. DS3s are so expensive and sometimes a major
 pain in the butt.

...or you can buy a 7204 with a DS3 adapter on the secondary market for a 
tenth of that cost.

That said, ethernet is getting cheaper and more widely deployed. We were 
very pleased to discover that Verizon was finally offering this service in 
our LATA. NxT1 now upgrades to ethernet instead of frac DS3 for our 
customers.

Andy

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[c-nsp] Migrating to a 7200 for DSL aggregation

2010-08-17 Thread Andy Dills

For the last decade, we've been using a Redback SMS 500 to terminate our 
DSL customers, delivered via ATM DS3.

Recently, however, a few customers (as well as the partners of the 
company) have expressed a desire to bond 2 DSL circuits.

Unfortunately, we've discovered that the customers who have Comtrend 
modems cannot negotiate LCP with the Redback when ppp multilink is 
enabled...after working through this with Comtrend, they demonstrated that 
the Redback is violating RFC 1990, and because of this and the fact that 
the Comtrend modem didn't support MP, it was unable to negotiate LCP.

At the same time, we're starting to get a little nervous about relying on 
Redback as a platform, given that all the equipment we currently use is 
EOL and Redback has long since been acquired. We have spares, but clearly 
it's a deadend.

So, we're investigating migrating to a 7200(VXR) platform for DSL 
aggregation.

I was curious about a couple of things:

1) Given that Verizon delivers all of the DSL connections on a 
region-based series of UBR PVCs, what is the best way to bond two DSL 
circuits, given that they would not be on private PVCs? Is MLPPP possible 
in that configuration? Or would I need to do CEF per-packet? Given the 
archives on this list, I'm leaning toward per-packet CEF via radius 
assigned routes. I know we won't get ideal performance, but it should be 
an improvement over a single DSL connection nonetheless.

2) What IOS do people suggest for ATM DSL aggregation...the router won't 
be doing anything else other than OSPF.

Thanks,
Andy

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[c-nsp] problems migrating to a 3550

2010-02-03 Thread Andy Dills

I'm migrating a network from an old HP Procurve switch to a Cisco 3550. 

Simple setup, public and private vlans. Setup a port to be tagged on both 
vlans on the HP side, and on the cisco end set it to be in trunking mode. 
The cisco sees the vlans. I'm getting the full table from 'show mac 
address-table', with the appropriate vlans attached to the appropriate mac 
addresses. 

Things in vlan2 on the HP switch can reach the IP address of the 3550 on 
vlan2 just fine, vlan2 is solid. 

However, things in vlan1 on the HP switch cannot reach the IP of the 3550 
on vlan1, and anything attached to 3550 on vlan1 ports cannot reach 
anything on vlan1 on the HP switch.

Both switches have all of the correct mac addresses in their layer 2 
forwarding table. However, whereas things on vlan2 are consistently 
reachable and populate the arp table, on vlan1 some things will show up in 
the arp table, most will not, and none will be pingable.

Another symptom I'm noticing is that nothing on vlan1 on the HP switch can 
see the mac address for the vlan1 interface on the 3550, or of anything 
attached to vlan1 of the 3550. However, these mac addresses will be in 
both switches forwarding tables. And likewise, there will be addresses in 
the forwarding table of the 3550, but somehow the server is unable to get 
arp resolution for any of those very hosts.

Config:

!
interface FastEthernet0/48
 switchport trunk encapsulation dot1q
 switchport trunk allowed vlan 1,2
 switchport mode trunk
!

!
interface Vlan1
 description Public
 ip address 10.0.0.126 255.255.255.128
!
interface Vlan2
 description Private
 ip address 10.0.0.254 255.255.255.128
!
ip route 0.0.0.0 0.0.0.0 10.0.0.1

public#sh interfaces trunk 

PortMode Encapsulation  StatusNative vlan
Fa0/48  on   802.1q trunking  1

PortVlans allowed on trunk
Fa0/48  1-2

PortVlans allowed and active in management domain
Fa0/48  1-2

PortVlans in spanning tree forwarding state and not pruned
Fa0/48  1-2


Running Version 12.2(44)SE6.


Any suggestions?

Thanks,
Andy

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[c-nsp] IOS Version for 7206VXR

2009-12-04 Thread Andy Dills

We just picked up a 7206VXR w/NPE-G2.

It currently has 12.4(15)T1, which looks pretty old.

This won't be used for anything crazy...bgp, ospf, access lists. It's a 
box full of ethernet interfaces that will push packets.

The router its replacing runs 12.0(31)S, to give you an idea of the goals 
involved: Stability, PPS, stability, stability.

What would people suggest for a nice, stable IOS?

Thanks,
Andy

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[c-nsp] Netflow analyzer suggestions

2009-06-02 Thread Andy Dills

Hi there,

Apologies for the non-cisco specific post, but I couldn't think of a 
better list to post to off of the top of my head.

A friend of mine is looking to get some better visibility into their 
network usage (low bandwidth, T1 type scenario). I got them setup with an 
IOS that supports netflow v9, and since they had a freebsd box being 
barely used, I built ntop to be their collector/analyzer.

It works reasonably well, but it's perhaps not quite...user friendly 
enough for them.

What they're looking for is a graphical representation at the host level. 
In essence, they're looking for something like cricket/mrtg but with each 
IP having its own graph (rather than each interface). Additional features, 
such as protocol breakdown and so forth are helpful, but the primary 
desire is to be able to see how much bandwidth a given IP address is using 
currently and was using in the past.

They're open to commercial solutions, but would prefer to keep costs down. 
Host operating system requirements for the collector/analyzer aren't 
important.

Does anybody have any suggestions they could pass along?

Thanks,
Andy

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Re: [c-nsp] CRS-1 too complicated?

2008-01-27 Thread Andy Dills
On Sat, 26 Jan 2008, Frank Bulk wrote:

 It sounds like they want to guarantee that each of these sales turns into a
 successful installation.  It's relationship and satisfaction protection.

If that's the goal, why not price it into the product and tell them the 
install is free?

The cost of installation must be a very small percentage of the total 
cost, it's not like price is a primary factor for the target market. Then, 
not only do you guarantee the customer's satisfaction, you remove the 
issue of some customers feeling forced to buy something they aren't 
completely sure they need and replace it with appreciation.

Basically, if it's mandatory, why make it a line item...

Andy

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Re: [c-nsp] telecommuting support jobs for BGP guys?

2008-01-26 Thread Andy Dills
On Fri, 25 Jan 2008, neal rauhauser wrote:

   There are thriving markets for remote workers in the software field but
 its far less common for infrastructure support.
 
   Regarding accessibility in the event of BGP troubles all of my customers
 have a little collection of static /32s on their border routers coming back
 to a couple of different hosts - troubles do arise, but I've never been
 completely shut out. If it were genuinely that serious there would be a dial
 in line to the facility in place, or better yet DSL from a totally unrelated
 carrier.

I guess the problem might be a shortage of networks who utilize BGP yet 
don't have somebody on staff or an existing relationship with a consultant 
to manage their BGP.

Besides, correct me if I'm wrong, but don't the vast majority of networks 
that use outside help with BGP have relatively static configurations? 

Best of luck regardless.

Andy

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Re: [c-nsp] Strange DS3 Problems

2008-01-07 Thread Andy Dills
On Mon, 7 Jan 2008, Adam Piasecki wrote:

 1) The max download speed i've ever gotten is 700kb/s, this doesn't seem
 right at all for 10/10mb dedicated, 45mb burstable.

Is there anything you can download directly on the other end of the DS3, 
to confirm it's an issue with your DS3 and not with upstream capacity? 
Also, sorry to be pedantic, but you're sure it's 700kbps and not 700kBps? 

 2) the Ds3 is bouncing. It goes into a down/down state and i'll have a FERF
 alarm light on the router. This will clear in about 20-30secs without me
 doing anything.
 It seems to happen more when the Ds3 is under load, though it has happend
 without any load.

What does the provider see on their interface stats?

 What I can do,
 
 1) I can ping the living daylight out of the ISP serial side IP, 2 pings
 3700byte packets with 0% lost, 3ms max.
 In past this to me, would mean a clean working ds3.

Just to be safe, try doing a range sweep with 0x (alternating 1s and 
0s). DS3s are a lot more sensitive to alternating bits, and will help 
expose seemingly solid circuits. Might turn out that you need to increase 
attentuation, wouldn't be the first time.

 1) What is the rx FEBE since last clear counter mean? I notice this is the
 only sort of error i'm getting now.

It's an indicator that the far end received a c-bit parity error. It's  
possible you need to attenutate the tx from your router to the fiber 
converter, in addition to the rx.

 2) Is a 7206 non-VXR NPE 200 strong enough for a full DS3, if i'm just doing
 a default route, and a very small ACL.

Definitely.

 3) Is it possible that i have a BAD PA-T3, I did have it connected without
 the Attunator for sometime,

Have you done loopback testing with a short hard loop cable? It generally 
eliminates the hardware. See: 

http://www.cisco.com/en/US/tech/tk713/tk628/technologies_tech_note09186a008034418d.shtml

 4) Has anyone used Fiber to DS3 converters in the past? Good/Bad?

I have not, so in my mind that's the most suspicious issue, especially in 
the absence of detected errors on the ISP side.

  cablelength 10

Try making that  50, see what happens. Probably nothing, but just in 
case.

Andy

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Re: [c-nsp] OT: Pingsta spam

2008-01-02 Thread Andy Dills
On Wed, 2 Jan 2008, Robert Blayzor wrote:

 Pingsta is clearly breaking federal laws.
 
 http://www.ftc.gov/bcp/conline/pubs/buspubs/canspam.shtm
 
 
 It's obvious they are harvesting email addresses from this list.
 Regardless if someone was carefully selected to receive their
 mailings, if someone didn't opt in, it's spam.

I have no idea who pingsta is, nor do I like spam, but I don't think you 
can quite say it's obvious they are harvesting email addresses and 
accuse them of breaking a federal law without posting some evidence to 
support that.

To me, it's not obvious because I've been posting to cisco-nsp for years 
and can't remember getting an email from them.

That doesn't mean you're not correct, but you have to admit you're being a 
little over the top.

Andy

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Re: [c-nsp] Cisco ASA static tcp forwarding question

2007-12-30 Thread Andy Dills
On Sat, 29 Dec 2007, Michael Smith wrote:

 Hello All:
 
 Is it possible to have a scenario where traffic coming in to a server  
 on either port 443 or port 80 is sent to the inside host only on port  
 443?  Something like:
 
 static (inside,outside) tcp x.x.x.x https 192.168.1.1 https
 static (inside,outside) tcp x.x.x.x http 192.168.1.1 https
 
 The above commands don't work because a previous entry is seen when  
 trying to add the second so I'm curious if anyone has gotten this  
 working and how?  This configuration is on a 5510 running 8.0(3).

You have to have one-to-one correspondence, the IP/port outside/inside 
addresses cannot have multiple static bindings. Otherwise, the ASA wont 
know which rule to use on the reply packets.

Bind an additional IP to the server at 192.168.1.1, say 192.168.1.2, and 
then:

static (inside,outside) tcp x.x.x.x https 192.168.1.1 https
static (inside,outside) tcp x.x.x.x http 192.168.1.2 https

Andy

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Re: [c-nsp] OT: How do you fight spam in your enterprise? I needhelp

2007-12-20 Thread Andy Dills
On Thu, 20 Dec 2007, Ted Mittelstaedt wrote:

 The expensive commercial spamfiltering solutions only make sense
 for mid-tier ISPs, that is, the ISPs that have networks too big
 for a single admin to do everything, but are not large enough to
 be capitalized to the extent that they can hire a programming team
 to just chase spam.  They have enough money to pay a commercial
 firm to do it, but not enough money to hire a warm body and
 put them on staff to do it.

Our solution: FreeBSD boxes running postfix interfacing with amavisd-new, 
which scans the mail with ClamAV (with the additional 3rd party dbs), and 
also with spamassassin (with DCC, RAZOR, FuzzyOCR). L4 switch on the 
front, MySQL and NFS on the back...private DCC as well as DNS mirroring of 
the RBLs. Custom web interface for the customers to enable individual 
management of filter settings and white/black lists. Tools to monitor the 
queue sizes. I would consider this a very commonly used solution, it's not 
like we're doing anything special.

While installing, configuring, and tweaking everything from scratch does 
take every bit of 5 hours, perhaps several days if you aren't familiar 
with the process, implementing additional servers to accomodate the 
increasing load takes us less than 30 minutes, as they are implemented by 
booting the FreeBSD install disk, going into a fixit shell, mounting a 
fileserver, and restoring from a dump (changing a couple of config files). 
Takes about 30 minutes total, most of which is waiting for the restore to 
complete.

I don't think the amount of time required to manage the actual mail 
infrastructure (the abuse mail being a seperate issue) scales with volume, 
unless you implement a solution that doesn't scale. 

I would assume most of the companies using a commercial mail product are 
companies without technical talent. 

Andy

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Re: [c-nsp] [ASAP] STP port-state

2007-12-20 Thread Andy Dills
On Thu, 20 Dec 2007, Hiromasa Sekiguchi wrote:

 Hi,
 
 In what situation does Port-State output type-inconsis?
 We use cat6k.
 
  (enable) sh spantree
 VLAN 1
 Spanning tree mode  PVST+
 Spanning tree type  ieee
 Spanning tree enabled
 
 Designated Root **
 Designated Root Priority32769
 Designated Root Cost0
 Designated Root Port1/0
 Root Max Age   20 sec   Hello Time 2  sec   Forward Delay 15 sec
 
 Bridge ID MAC ADDR  **
 Bridge ID Priority  32769  (bridge priority: 32768, sys ID ext: 1)
 Bridge Max Age 20 sec   Hello Time 2  sec   Forward Delay 15 sec
 
 Port Vlan Port-StateCost  Prio Portfast Channel_id
   - -   --
  2/1 1type-inconsis 4   32 disabled 0
 ^
 Is type-inconsis the same meaning as type-pvid-inconsistent?

This URL should help you identify what is causing the STP inconsistency:

http://www.cisco.com/warp/public/473/pvid_inconsistency_24063.html

Andy

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Re: [c-nsp] Rate-Limit Problem

2007-12-20 Thread Andy Dills


On Thu, 20 Dec 2007, Paul Stewart wrote:

 Can anyone tell me why this doesn't work?  We have this implemented in
 dozens of other locations and it works fine...

  rate-limit input 420 2100 2100 conform-action transmit exceed-action
 drop

Your burst buckets are too small.

The general formula you will find to yield the desired bandwidth is:

rate limit direction A B C conform-action transmit exceed-action drop

A: Your desired bps
B: 1.5*A/8
C: 2*B

What's happening is you don't allow enough burst, which causes severe TCP 
sawtoothing (where it drops several packets at the max bps, and which then 
causes a fresh slow start, thus making a sawtooth pattern on a graph).

It seems somewhat counterintuitive to allow so much burst, but once you 
configure it and try it out you will probably find it does what you want, 
and under load testing you'll see a nice line on the graph at the desired 
rate.

Andy


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Re: [c-nsp] RSP redundancy with SSO?

2007-12-18 Thread Andy Dills
On Tue, 18 Dec 2007, neal rauhauser wrote:

  Can anyone comment on RSP redundancy with SSO mode?
 
  I have a test 7507 with rsp-k4pv-mz.120-32.S8.bin on both RSP2s. I've done
 this:
 
 service single-slot-reload-enable
 
 
 redundancy
  no keepalive-enable
  mode sso
 
   And it doesn't seem to ever sync the slave

Try adding:

hw-module slot 2 image slot0:/rsp-k4pv-mz.120-32.S8.bin
hw-module slot 3 image slot0:/rsp-k4pv-mz.120-32.S8.bin
slave auto-sync config 

And then (make sure to wr mem first):

hw-module standby-cpu reset

 Peer (slot: 3) information is not available because it is in 'DISABLED'
 state

Sounds like the slave RSP didn't boot, I'm guessing because of one of the 
above. Make sure the image exists in both slot0 and slaveslot0.

Andy

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Re: [c-nsp] Ethernet debugging...MTU?

2007-10-29 Thread Andy Dills
On Sat, 27 Oct 2007, Pekka Savola wrote:

 On Fri, 26 Oct 2007, Andy Dills wrote:
  Cliff notes:
  
  Is the inability to get ping replies with datagrams of larger than 9216
  bytes across a 100mbps ethernet circuit an indication that the far end is
  setup with an MTU consistent with jumbo frames?
  
  What to do if the far end swears it's set for 1500?
 
 (Note that 100mbit/s FE interfaces may also support jumbo frames so the fact
 that it's FE interfaces isn't a guarantee that it won't be using 9216 MTU.)
 
 When you ping with 9216 bytes, most likely your router fragments the ping
 packets to multiple datagrams (maximum at 1500 bytes; verify this).  When the
 target responds, how are the response datagram(s) fragmented?  You should be
 able to figure out the path MTU by checking the largest size of the fragments
 received.

 You may need to ping from a unix host in order to more easily diagnose this
 issue (e.g., run tcpdump to see the fragment offsets).

When I start up a ping and trap the responses with tcpdump, I find that 
the responses are indeed fragmented at 1500 bytes. That said, I don't get 
any reply packets once the 9216 byte barrier is surpassed.

 Based on that you should be able to figure out what IP mtu the remote end is
 using.
 
 If it's set to 1500 but ping (with  9216) still fails the reason might have
 more to do with the fragmentation capabilities/policies of fragmenting devices
 (routers or the hosts at each end).

This appears to be the case. I'll focus on this. It's just so odd that the 
fragmentation problem occurs at the boundary size for jumbo packets.

The original reason I discovered this is, when we try to pass a couple of 
mbps across the link, we start getting significant packet loss...with no 
incrementing error counters anywhere on any layer. So I started trying 
different things and discovered the issue I mentioned in the email, as I 
have to assume once we resolve that issue the overall issue of packet loss 
will be fixed.

Thanks,
Andy

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[c-nsp] Ethernet debugging...MTU?

2007-10-26 Thread Andy Dills

Ok, I have a weird situation that I'd like to get some input on.

Cliff notes:

Is the inability to get ping replies with datagrams of larger than 9216 
bytes across a 100mbps ethernet circuit an indication that the far end is 
setup with an MTU consistent with jumbo frames? 

What to do if the far end swears it's set for 1500?


Background:

We're in the process of turning up a new fast-e to a company located in 
Equinix. We are not located in Equinix, but Level3 is, and we have Level3 
fiber in our datacenter. There are two major segments of this circuit: the 
long haul to Ashburn and the cross connect in Equinix. The run at Equinix 
is too long for copper, and Level3 for some reason insisted upon a copper 
handoff, so Equinix supplied and installed transceivers to enable a fiber 
x-con that is delivered via copper to the cage.

In our datacenter, the ethernet circuit is connected directly via a short 
copper run from Level3's space to a standard FE port on a Cisco router, 
that has previously been in use and is known to be working. If it matters, 
for now it's on a PA-2FEISL-TX (but will later be moved to a more current 
PA when put into production...to my knowledge, even though that PA isn't 
ideal, it should still work fine at lower bandwidth levels and with proper 
full-duplex, etc. The previously attached customer had no problems pushing 
30mbps, for example).

When testing the circuit, using the cisco ping utility, with datagrams of 
9216 bytes or less, we have no packet loss. When datagrams larger than 
9216 bytes are used, we have 100% packet loss.

Given the packet size when total failure occurs, my first reaction is that 
the other company has somehow misconfigured their switch to use jumbo 
frames, as if the circuit was a gig-e.

According to the company at the far end, their device doesn't even support 
jumbo frames, and other people are attached and working fine. They seem to 
be quite certain the problem isn't on their end. I have a hard time not 
believing them; checking the MTU is a pretty cut and dry thing, and I'm 
working with senior level people at the other company, who I'm assuming 
(perhaps an incorrect assumption) run and manage their international 
network.


To narrow down the problem, we have had Level3 setup a laptop in their 
cage at Equinix, attached to the interface facing our datacenter. When 
testing to that, I had no packet loss with packets of any size up to the 
maximum of 18024 bytes. To me this eliminates the long-haul portion from 
consideration.

We've also had Equinix double check (at the supervisor level) that the 
transceivers are 10/100, hardcoded for 100 full-duplex (as is everything 
else end to end). I also have a hard time believing that Equinix would 
have any difficulties installing the correct model and properly configured 
ethernet transceivers; Ashburn is a top notch facility with good people. 
(I was hoping with my fingers crossed they had accidently installed gig-e 
transceivers, or that Level3 had accidentally ordered gig-e 
transceivers...no luck).

As this has been a lingering issue for some time, I'm currently pushing 
for technical reps from all of the companies involved to meet up at 
Equinix, sit in a room, and figure it out. This is a bit difficult for the 
other company as they don't have any real local staffing. So, I'm hoping 
to come up with a solution that doesn't involve them getting on an 
airplane, but it's starting to look like our only avenue of resolution.

That said, has anybody encountered this before, or has any theories about 
ways I can debug this short of having the other company (who doesn't have 
local staff) visit their cage and attach a laptop facing us, to localize 
the issue to either their switch or the Equinix cross connect?

Am I likely correct in my theory that something is configured for the 
jumbo frame MTU and thus response packets aren't being properly 
fragmented?

Thanks for any insight.

Andy

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Re: [c-nsp] BGP path preference

2007-08-29 Thread Andy Dills
On Tue, 28 Aug 2007, Justin Shore wrote:

 Does anyone have any suggestions on how to work around this?  L3 will 
 eventually fix it when they eliminate 19094 but who knows when that will 
 be.  I thought about trying to use a regex to match 19094 3356 to 
 raise local pref even higher.  I also see plenty of routes that from 
 3356 directly to 22773 (L3 peering w/ Cox wo/ Telcove in the middle).  I 
 could try to match routes that originate on 3356 and 19094 and raise the 
 local pref of those prefixes.  Do I need to raise it on one AND lower it 
 on the other border router or would doing it on one suffice and be 
 manageable?  Would this regex matching be a good best (better?) practice 
 for all circuits over matching an ACL or prefix-list of prefixes?  If so 
 would one match on origin or simply if the ASN was in the path?

Don't forget that you can prepend incoming announcements as well as 
outgoing announcements.

For instance, to account for the fact that there is essentially an 
extra AS in your transit path to 3356, you might just prepend a 
single 22773 to everything Cox announces you.

You might find that to be a more useful tool in this scenario than the 
heavy-handed localpref and weights.

Andy

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