[c-nsp] Traffic shaping does not work (and is not supported) on Port-Channel interfaces on Software based routers

2012-10-10 Thread Joe Maimon

All,

FYI, yet another occurrence of Cisco TAC coming to the conclusion that 
yes it does not work, and no, they dont have to fix it, because they 
have decided that it is not supported.


Is it an unreasonable expectation to expect product features to 
interoperate unless clearly stated that they may not?


Is it an unreasonable expectation to expect TAC support contracts to 
deliver results and resolutions instead of yet another thing we wont 
support?


Joe

 CSCtx75955 Bug Details
Shaping does not work on port-channel interfaces on ISR, ISR G2 and 7200
Symptom:

Traffic shaping doesn't work on port-channel interfaces and 
sub-interfaces on software-based routers, such as ISR, ISR G2 or Cisco 7200.


Conditions:

It was observed in IOS 15.1(4)M3a, but this defect is probably present 
in all IOS versions.


Workaround:

None
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Re: [c-nsp] Traffic shaping does not work (and is not supported) on Port-Channel interfaces on Software based routers

2012-10-10 Thread Gert Doering
Hi,

On Wed, Oct 10, 2012 at 10:05:50AM -0400, Joe Maimon wrote:
 Is it an unreasonable expectation to expect TAC support contracts to 
 deliver results and resolutions instead of yet another thing we wont 
 support?

But they *do* deliver results.  Documentation gets updated all the time,
documenting what features are missing or do not work on rainy tuesdays.

gert
   still pissed about the MPLS static crossconnect thing on SXI

-- 
USENET is *not* the non-clickable part of WWW!
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Re: [c-nsp] Traffic shaping does not work (and is not supported) on Port-Channel interfaces on Software based routers

2012-10-10 Thread Joe Maimon



Gert Doering wrote:

Hi,

On Wed, Oct 10, 2012 at 10:05:50AM -0400, Joe Maimon wrote:

Is it an unreasonable expectation to expect TAC support contracts to
deliver results and resolutions instead of yet another thing we wont
support?


But they *do* deliver results.  Documentation gets updated all the time,
documenting what features are missing or do not work on rainy tuesdays.

gert
still pissed about the MPLS static crossconnect thing on SXI



Documentation that a feature is wont-fix unsupported dated after the 
case was opened is inadmissible.


Their TAC costs must be absurdly smaller than their engineer costs, the 
amount of time they waste on this nonsense.


Of all things Cisco is good at, pissing of its users ranks #1 on the list.

Joe

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Re: [c-nsp] Traffic shaping does not work (and is not supported) on Port-Channel interfaces on Software based routers

2012-10-10 Thread Alan Buxey


Of all things Cisco is good at, pissing of its users ranks #1 on the list.

I'm hoping that their move to concentrate on switching and core business rather 
than eg digital cameras (what were they thinking with that? Did John Chambers 
ask his PA to buy a flip video and it was misheard?) will start to fix this


Alan

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Re: [c-nsp] Traffic shaping does not work (and is not supported) on Port-Channel interfaces on Software based routers

2012-10-10 Thread Gert Doering
Hi,

On Wed, Oct 10, 2012 at 11:10:55AM -0400, Joe Maimon wrote:
 Of all things Cisco is good at, pissing of its users ranks #1 on the list.

*That* seems to be what they really mastered in the last 10 years.

(Now what I'm not sure is what the piss-of-customers-BU is competing with,
seeems I don't understand the grand master plan yet)

gert
-- 
USENET is *not* the non-clickable part of WWW!
   //www.muc.de/~gert/
Gert Doering - Munich, Germany g...@greenie.muc.de
fax: +49-89-35655025g...@net.informatik.tu-muenchen.de


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Re: [c-nsp] Traffic shaping does not work (and is not supported) on Port-Channel interfaces on Software based routers

2012-10-10 Thread Daniel Verlouw
On Wednesday, October 10, 2012 at 5:21 PM, Gert Doering wrote:
 (Now what I'm not sure is what the piss-of-customers-BU is competing with,
 seeems I don't understand the grand master plan yet)


JTAC? :P

   --Daniel. 


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Re: [c-nsp] Traffic shaping does not work (and is not supported) on Port-Channel interfaces on Software based routers

2012-10-10 Thread Phil Mayers

On 10/10/12 15:48, Gert Doering wrote:

Hi,

On Wed, Oct 10, 2012 at 10:05:50AM -0400, Joe Maimon wrote:

Is it an unreasonable expectation to expect TAC support contracts to
deliver results and resolutions instead of yet another thing we wont
support?


But they *do* deliver results.  Documentation gets updated all the time,
documenting what features are missing or do not work on rainy tuesdays.


Yes indeed.

On *some* occasions, they even:

 a) Update all extant versions of a doc with a (serious) caveat
 b) Don't change the last updated time on the doc
 c) Deny that it's a bug, because see, it's documented

We've caught them doing this a couple of times. I think it's a mixture 
of incompetence and left hand, meet right hand rather than outright 
lying. But it still INFURIATES me.

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