Re: [cisco-voip] Jabber Phone Services Issue (when connect externally)

[Ryan Huff]

Also may want to make sure EXP-C has a good CA trust built for the EXP-E SSL 
cert (add the the CA root and intermediate certs to the trust store of EXP-C).

Sent from my iPhone

On Feb 1, 2018, at 9:18 PM, naresh rathore 
> wrote:


hi Ryan




Thanks for the reply.




I am able to resolve _cisco-uds from my laptop (using the same dns as exp c). 
and i can see the exp c resolved cucm ip address as well. i took logs of both 
2xexpressway  E and Expressway C. i upload logs on Collaboration solutions 
Analyzer. see the attached logs and error. it seems like i have to reboot exp c.




Regards


Naray


From: Ryan Huff >
Sent: Friday, February 2, 2018 5:47 AM
To: naresh rathore
Cc: up
Subject: Re: [cisco-voip] Jabber Phone Services Issue (when connect externally)

Everything still good with the internal _cisco-uds SRV record? Can the EXP-C 
resolve this in DNS?

What shows in the event log of EXP-E/C when Jabber MRA registration is 
attempted?

Thanks,
Ryan

Sent from my iPhone

On Feb 1, 2018, at 7:27 PM, naresh rathore 
> wrote:


hi,



I am facing issue when i connect jabber via internet (MRA). on IPhone, I see 
following error.


"Cannot connect to Unified Communications Manager server. check your network 
settings"


for windows Jabber, see the attached Error.


Jabber Version 10.6.0

CUCM Version: 11.5.1.11900-26

Expressway E and C: 8.9


External Jabber was working before. In January, Expressway C certificate was 
expired. I installed new client and server certificate on C and also uploaded 
root certificate on E. After that i reboot both Expressway C and E.  After 
that, i was able to login externally but phone service is not working and i am 
not able make calls.




Regards


Naray


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Re: [cisco-voip] Jabber Phone Services Issue (when connect externally)

[Ryan Huff]

Everything still good with the internal _cisco-uds SRV record? Can the EXP-C 
resolve this in DNS?

What shows in the event log of EXP-E/C when Jabber MRA registration is 
attempted?

Thanks,
Ryan

Sent from my iPhone

On Feb 1, 2018, at 7:27 PM, naresh rathore 
> wrote:


hi,



I am facing issue when i connect jabber via internet (MRA). on IPhone, I see 
following error.


"Cannot connect to Unified Communications Manager server. check your network 
settings"


for windows Jabber, see the attached Error.


Jabber Version 10.6.0

CUCM Version: 11.5.1.11900-26

Expressway E and C: 8.9


External Jabber was working before. In January, Expressway C certificate was 
expired. I installed new client and server certificate on C and also uploaded 
root certificate on E. After that i reboot both Expressway C and E.  After 
that, i was able to login externally but phone service is not working and i am 
not able make calls.




Regards


Naray


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[cisco-voip] Jabber Phone Services Issue (when connect externally)

[naresh rathore]

hi,



I am facing issue when i connect jabber via internet (MRA). on IPhone, I see 
following error.


"Cannot connect to Unified Communications Manager server. check your network 
settings"


for windows Jabber, see the attached Error.


Jabber Version 10.6.0

CUCM Version: 11.5.1.11900-26

Expressway E and C: 8.9


External Jabber was working before. In January, Expressway C certificate was 
expired. I installed new client and server certificate on C and also uploaded 
root certificate on E. After that i reboot both Expressway C and E.  After 
that, i was able to login externally but phone service is not working and i am 
not able make calls.




Regards


Naray
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Re: [cisco-voip] anyone try solaborate hello?

[Ed Leatherman]

Just tossing my "ditto" into the ring here with Lelio, and Terry as a
customer from higher education. Budget issues yadda yadda. I think Cisco UC
products are worth it, but I also get asked "what other solution is out
there for XYZ" from time to time, and it definitely helps to know. Some
use-cases are probably small enough that its worth throwing a "boutique"
solution at it.

Sometimes we're not even asked in central IT here - as decentralized as we
are, I wouldn't be surprised to see Lelio's "fluxcollaborator 5000"  show
up in a dean's conference room tomorrow with the expectation to make it
work. Luckily that type of thing is becoming rarer :)

On Thu, Feb 1, 2018 at 2:49 PM, Terry Oakley  wrote:

> I will chime in as well.   From a higher ed funded institution (publicly
> funded by tax dollars) the ability to find less costly solutions is always
> at the forefront.   We fortunately are a Cisco shop from VC to network but
> we are constantly under pressure to find a cheaper solution.   That in
> itself causes a lot of dollars to be spent on purchasing a third party
> product and then massaging it to work as intended.   Sometimes the capital
> dollars are easy to solve for the purchase, it is the operational dollars
> that get hard to justify and even harder to acquire and resource.   It is a
> never ending battle to see where and what direction we will go with every
> shrinking budgets.   With so much invested in our infrastructure to date it
> seems odd that that investment would not be valued but sadly it does not
> always seem that way.Not like it is in the corporate side or what
> appears to be like.
>
>
>
> Just my 2 (1 ½) cents worth.
>
>
>
> Terry
>
>
>
> *Terry Oakley*
>
> Telecommunications Coordinator *| *Information Technology Services
>
> *Red Deer College **|*100 College Blvd. *|* Box 5005 *| *Red Deer *|* Alberta
> *| *T4N 5H5
>
> work (403) 342-*3521   **| * FAX (403) 343-4034
>
>
>
>
>
> *From:* cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] *On Behalf
> Of *Lelio Fulgenzi
> *Sent:* Thursday, February 1, 2018 12:39 PM
> *To:* Anthony Holloway 
>
> *Cc:* Cisco VoIP Group 
> *Subject:* Re: [cisco-voip] anyone try solaborate hello?
>
>
>
> I think what you’ll find is that in a higher ed scenario, the ability to
> dictate what products are used doesn’t go as far as in a corporate
> environment.
>
>
>
> If someone wants a Cisco room based system, they’re shelling out thousands
> of dollars. Even if a business case can be made, the money may simply not
> be there.
>
>
>
> I was looking at bridging AV solutions with existing PC conferencing
> solution, like Jabber and WebEx from Cisco, and found some interesting HDMI
> to USB streaming devices.
>
>
>
> But this solution allows someone to participate in the enterprise
> collaboration space, i.e. Spark and WebEx, with an economical solution.
>
>
>
> I guess I see this as hardware using the existing platforms. I’m ok with
> that. For the most part. Something like HighFive which offers a
> subscription conferencing service, I wouldn’t condone, cause that just
> causes confusion.
>
>
>
>
>
>
>
>
>
> ---
>
> *Lelio Fulgenzi, B.A.* | Senior Analyst
>
> Computing and Communications Services | University of Guelph
>
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
>
> 519-824-4120 Ext. 56354 <(519)%20824-4120> | le...@uoguelph.ca
>
>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram, Twitter and Facebook
>
>
>
> [image: University of Guelph Cornerstone with Improve Life tagline]
>
>
>
> *From:* Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com
> ]
> *Sent:* Thursday, February 1, 2018 1:27 PM
> *To:* Lelio Fulgenzi 
> *Cc:* Cisco VoIP Group 
> *Subject:* Re: [cisco-voip] anyone try solaborate hello?
>
>
>
> I'm kind of curious to know who on this mailing list would have tried it,
> because this list seems to be made up of mostly people interested in Cisco
> products and technology.  Save for a few people of course, who have an
> indirect Cisco interest.
>
>
>
> Granted, Cisco doesn't always make the first, the best, or the cheapest,
> and alternatives in the market are a good thing, but, from my perspective,
> which is through the eyes of a Cisco Engineer, I would never be installing
> a COTS product which competes directly with Cisco's own offerings.  Be it
> this product, or a Microsoft product.
>
>
>
> Sure, I might see one in the field, but I wouldn't take any responsibility
> for managing it.
>
>
>
> Since Lelio, you're on the customer side, is it different for you?  Do you
> have the freedom of just buying and trying any product you want, regardless
> of manufacturer?  Even when I was on the customer side for a few years, I
> was still a Cisco Engineer, and only worked on Cisco products.  Perhaps you
> wear more hats than just Cisco 

Re: [cisco-voip] anyone see audit log files fill up with a bunch of dbipphone entries?

[Lelio Fulgenzi]

Sorry, meant to add, there was nothing else visibly wrong with this host. No 
other alerts. Even a syslog tail (of errors, mind you) were not showing 
anything.

If it happens again, I’ll have to change the enterprise parameters to log info 
(too bad I can’t change it on one host).

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio 
Fulgenzi
Sent: Thursday, February 1, 2018 4:14 PM
To: Brian Meade 
Cc: voyp list, cisco-voip (cisco-voip@puck.nether.net) 

Subject: Re: [cisco-voip] anyone see audit log files fill up with a bunch of 
dbipphone entries?

When downloading, it appears in host\date\audit\informixauditlogs

To answer your other question, yes, we have them turned up and tuned to what we 
think works best with our Uplinx deployment.

We’ve been running fine for about a year now. All other nodes are less than 30% 
utilization. Something happened that made this host go nuts some time before 
5pm. And then stop. Great.

The host in question is a subscriber, there should not be that many db changes 
initiated from this guy.

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: bmead...@gmail.com [mailto:bmead...@gmail.com] 
On Behalf Of Brian Meade
Sent: Thursday, February 1, 2018 3:46 PM
To: Lelio Fulgenzi >
Cc: voyp list, cisco-voip 
(cisco-voip@puck.nether.net) 
>
Subject: Re: [cisco-voip] anyone see audit log files fill up with a bunch of 
dbipphone entries?

Which audit log was it in?

Only bugs I'm seeing are these 2:
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCtx70811
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCty20409


On Thu, Feb 1, 2018 at 3:24 PM, Lelio Fulgenzi 
> wrote:

We ran into a condition where the audit log files on one of our nodes was 
filling up the log partition. Built in systems were deleting files 
appropriately, but the disk would just fill up again. Alerts started around 
5:30 yesterday but I suspect the issue started before that since it needed time 
to go from about 30% full (the norm) to 95% full. Files would be purged to 
about 80% full and need about 45 minutes to fill up.

Turns out the logs were full of entries like this:

ONLN|2018-02-01 
09:11:45.000|nodeXYZ|28945|nodeXYZ_ccm9_1_2_11900_12|dbuser|0:RDRW:ccm9_1_2_11900_12:590:7342272:2244099
ONLN|2018-02-01 
09:11:45.000|nodeXYZ|28945|nodeXYZ_ccm9_1_2_11900_12|dbuser|0:RDRW:ccm9_1_2_11900_12:590:7342272:2244353
ONLN|2018-02-01 
09:11:45.000|nodeXYZ|28945|nodeXYZ_ccm9_1_2_11900_12|dbuser|0:RDRW:ccm9_1_2_11900_12:590:7342272:2244354
ONLN|2018-02-01 
09:11:45.000|nodeXYZ|28945|nodeXYZ_ccm9_1_2_11900_12|dbuser|0:RDRW:ccm9_1_2_11900_12:590:7342272:2244355
ONLN|2018-02-01 
09:11:45.000|nodeXYZ|28945|nodeXYZ_ccm9_1_2_11900_12|dbuser|0:RDRW:ccm9_1_2_11900_12:590:7342272:2244609

Anyone seen anything like this before?

It took a while to convince TAC that I wasn't looking to delete the files as my 
primary focus, but what was causing the files to be created. By that time, it 
stopped. Magically. At around 10:30.

We're collecting logs, but just thought I'd ask.


---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca>

www.uoguelph.ca/ccs | 
@UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]


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Re: [cisco-voip] anyone see audit log files fill up with a bunch of dbipphone entries?

[Brian Meade]

Do you have any Informix/A Cisco DB/Audit log trace levels turned up to a
level other than default?

On Thu, Feb 1, 2018 at 3:46 PM, Brian Meade  wrote:

> Which audit log was it in?
>
> Only bugs I'm seeing are these 2:
> https://bst.cloudapps.cisco.com/bugsearch/bug/CSCtx70811
> https://bst.cloudapps.cisco.com/bugsearch/bug/CSCty20409
>
>
> On Thu, Feb 1, 2018 at 3:24 PM, Lelio Fulgenzi  wrote:
>
>>
>> We ran into a condition where the audit log files on one of our nodes was
>> filling up the log partition. Built in systems were deleting files
>> appropriately, but the disk would just fill up again. Alerts started around
>> 5:30 yesterday but I suspect the issue started before that since it needed
>> time to go from about 30% full (the norm) to 95% full. Files would be
>> purged to about 80% full and need about 45 minutes to fill up.
>>
>> Turns out the logs were full of entries like this:
>>
>> ONLN|2018-02-01 09:11:45.000|nodeXYZ|28945|nod
>> eXYZ_ccm9_1_2_11900_12|dbuser|0:RDRW:ccm9_1_2_11900_12:590:
>> 7342272:2244099
>> ONLN|2018-02-01 09:11:45.000|nodeXYZ|28945|nod
>> eXYZ_ccm9_1_2_11900_12|dbuser|0:RDRW:ccm9_1_2_11900_12:590:
>> 7342272:2244353
>> ONLN|2018-02-01 09:11:45.000|nodeXYZ|28945|nod
>> eXYZ_ccm9_1_2_11900_12|dbuser|0:RDRW:ccm9_1_2_11900_12:590:
>> 7342272:2244354
>> ONLN|2018-02-01 09:11:45.000|nodeXYZ|28945|nod
>> eXYZ_ccm9_1_2_11900_12|dbuser|0:RDRW:ccm9_1_2_11900_12:590:
>> 7342272:2244355
>> ONLN|2018-02-01 09:11:45.000|nodeXYZ|28945|nod
>> eXYZ_ccm9_1_2_11900_12|dbuser|0:RDRW:ccm9_1_2_11900_12:590:
>> 7342272:2244609
>>
>> Anyone seen anything like this before?
>>
>> It took a while to convince TAC that I wasn't looking to delete the files
>> as my primary focus, but what was causing the files to be created. By that
>> time, it stopped. Magically. At around 10:30.
>>
>> We're collecting logs, but just thought I'd ask.
>>
>>
>> ---
>> Lelio Fulgenzi, B.A. | Senior Analyst
>> Computing and Communications Services | University of Guelph
>> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
>> N1G 2W1
>> 519-824-4120 Ext. 56354 <(519)%20824-4120> | le...@uoguelph.ca> le...@uoguelph.ca>
>>
>> www.uoguelph.ca/ccs | @UofGCCS on Instagram,
>> Twitter and Facebook
>>
>> [University of Guelph Cornerstone with Improve Life tagline]
>>
>>
>> ___
>> cisco-voip mailing list
>> cisco-voip@puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>
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Re: [cisco-voip] anyone see audit log files fill up with a bunch of dbipphone entries?

[Brian Meade]

Which audit log was it in?

Only bugs I'm seeing are these 2:
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCtx70811
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCty20409


On Thu, Feb 1, 2018 at 3:24 PM, Lelio Fulgenzi  wrote:

>
> We ran into a condition where the audit log files on one of our nodes was
> filling up the log partition. Built in systems were deleting files
> appropriately, but the disk would just fill up again. Alerts started around
> 5:30 yesterday but I suspect the issue started before that since it needed
> time to go from about 30% full (the norm) to 95% full. Files would be
> purged to about 80% full and need about 45 minutes to fill up.
>
> Turns out the logs were full of entries like this:
>
> ONLN|2018-02-01 09:11:45.000|nodeXYZ|28945|nodeXYZ_ccm9_1_2_11900_12|
> dbuser|0:RDRW:ccm9_1_2_11900_12:590:7342272:2244099
> ONLN|2018-02-01 09:11:45.000|nodeXYZ|28945|nodeXYZ_ccm9_1_2_11900_12|
> dbuser|0:RDRW:ccm9_1_2_11900_12:590:7342272:2244353
> ONLN|2018-02-01 09:11:45.000|nodeXYZ|28945|nodeXYZ_ccm9_1_2_11900_12|
> dbuser|0:RDRW:ccm9_1_2_11900_12:590:7342272:2244354
> ONLN|2018-02-01 09:11:45.000|nodeXYZ|28945|nodeXYZ_ccm9_1_2_11900_12|
> dbuser|0:RDRW:ccm9_1_2_11900_12:590:7342272:2244355
> ONLN|2018-02-01 09:11:45.000|nodeXYZ|28945|nodeXYZ_ccm9_1_2_11900_12|
> dbuser|0:RDRW:ccm9_1_2_11900_12:590:7342272:2244609
>
> Anyone seen anything like this before?
>
> It took a while to convince TAC that I wasn't looking to delete the files
> as my primary focus, but what was causing the files to be created. By that
> time, it stopped. Magically. At around 10:30.
>
> We're collecting logs, but just thought I'd ask.
>
>
> ---
> Lelio Fulgenzi, B.A. | Senior Analyst
> Computing and Communications Services | University of Guelph
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
> 519-824-4120 Ext. 56354 | le...@uoguelph.ca
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram,
> Twitter and Facebook
>
> [University of Guelph Cornerstone with Improve Life tagline]
>
>
> ___
> cisco-voip mailing list
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> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
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Re: [cisco-voip] anyone try solaborate hello?

[Terry Oakley]

I will chime in as well.   From a higher ed funded institution (publicly funded 
by tax dollars) the ability to find less costly solutions is always at the 
forefront.   We fortunately are a Cisco shop from VC to network but we are 
constantly under pressure to find a cheaper solution.   That in itself causes a 
lot of dollars to be spent on purchasing a third party product and then 
massaging it to work as intended.   Sometimes the capital dollars are easy to 
solve for the purchase, it is the operational dollars that get hard to justify 
and even harder to acquire and resource.   It is a never ending battle to see 
where and what direction we will go with every shrinking budgets.   With so 
much invested in our infrastructure to date it seems odd that that investment 
would not be valued but sadly it does not always seem that way.Not like it 
is in the corporate side or what appears to be like.

Just my 2 (1 ½) cents worth.

Terry

Terry Oakley
Telecommunications Coordinator | Information Technology Services
Red Deer College |100 College Blvd. | Box 5005 | Red Deer | Alberta | T4N 5H5
work (403) 342-3521   |  FAX (403) 343-4034


From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of Lelio 
Fulgenzi
Sent: Thursday, February 1, 2018 12:39 PM
To: Anthony Holloway 
Cc: Cisco VoIP Group 
Subject: Re: [cisco-voip] anyone try solaborate hello?

I think what you’ll find is that in a higher ed scenario, the ability to 
dictate what products are used doesn’t go as far as in a corporate environment.

If someone wants a Cisco room based system, they’re shelling out thousands of 
dollars. Even if a business case can be made, the money may simply not be there.

I was looking at bridging AV solutions with existing PC conferencing solution, 
like Jabber and WebEx from Cisco, and found some interesting HDMI to USB 
streaming devices.

But this solution allows someone to participate in the enterprise collaboration 
space, i.e. Spark and WebEx, with an economical solution.

I guess I see this as hardware using the existing platforms. I’m ok with that. 
For the most part. Something like HighFive which offers a subscription 
conferencing service, I wouldn’t condone, cause that just causes confusion.




---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com]
Sent: Thursday, February 1, 2018 1:27 PM
To: Lelio Fulgenzi >
Cc: Cisco VoIP Group 
>
Subject: Re: [cisco-voip] anyone try solaborate hello?

I'm kind of curious to know who on this mailing list would have tried it, 
because this list seems to be made up of mostly people interested in Cisco 
products and technology.  Save for a few people of course, who have an indirect 
Cisco interest.

Granted, Cisco doesn't always make the first, the best, or the cheapest, and 
alternatives in the market are a good thing, but, from my perspective, which is 
through the eyes of a Cisco Engineer, I would never be installing a COTS 
product which competes directly with Cisco's own offerings.  Be it this 
product, or a Microsoft product.

Sure, I might see one in the field, but I wouldn't take any responsibility for 
managing it.

Since Lelio, you're on the customer side, is it different for you?  Do you have 
the freedom of just buying and trying any product you want, regardless of 
manufacturer?  Even when I was on the customer side for a few years, I was 
still a Cisco Engineer, and only worked on Cisco products.  Perhaps you wear 
more hats than just Cisco Engineer, and that's our difference.

Anyway, just curious.

By the way, this product actually looks pretty cool and he price is very 
affordable.  So, my above comments are not tied to the product itself, more to 
the idea of 3rd party COTS products competing against Cisco products, when 
viewed from a Cisco Engineer's perspective.
On Wed, Jan 31, 2018 at 2:13 PM Lelio Fulgenzi 
> wrote:
Has anyone tried this product?

https://www.solaborate.com/hello



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca>

www.uoguelph.ca/ccs | 
@UofGCCS on Instagram, Twitter and 

Re: [cisco-voip] anyone try solaborate hello?

[Lelio Fulgenzi]

I think what you’ll find is that in a higher ed scenario, the ability to 
dictate what products are used doesn’t go as far as in a corporate environment.

If someone wants a Cisco room based system, they’re shelling out thousands of 
dollars. Even if a business case can be made, the money may simply not be there.

I was looking at bridging AV solutions with existing PC conferencing solution, 
like Jabber and WebEx from Cisco, and found some interesting HDMI to USB 
streaming devices.

But this solution allows someone to participate in the enterprise collaboration 
space, i.e. Spark and WebEx, with an economical solution.

I guess I see this as hardware using the existing platforms. I’m ok with that. 
For the most part. Something like HighFive which offers a subscription 
conferencing service, I wouldn’t condone, cause that just causes confusion.




---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | le...@uoguelph.ca

www.uoguelph.ca/ccs | @UofGCCS on Instagram, 
Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

From: Anthony Holloway [mailto:avholloway+cisco-v...@gmail.com]
Sent: Thursday, February 1, 2018 1:27 PM
To: Lelio Fulgenzi 
Cc: Cisco VoIP Group 
Subject: Re: [cisco-voip] anyone try solaborate hello?

I'm kind of curious to know who on this mailing list would have tried it, 
because this list seems to be made up of mostly people interested in Cisco 
products and technology.  Save for a few people of course, who have an indirect 
Cisco interest.

Granted, Cisco doesn't always make the first, the best, or the cheapest, and 
alternatives in the market are a good thing, but, from my perspective, which is 
through the eyes of a Cisco Engineer, I would never be installing a COTS 
product which competes directly with Cisco's own offerings.  Be it this 
product, or a Microsoft product.

Sure, I might see one in the field, but I wouldn't take any responsibility for 
managing it.

Since Lelio, you're on the customer side, is it different for you?  Do you have 
the freedom of just buying and trying any product you want, regardless of 
manufacturer?  Even when I was on the customer side for a few years, I was 
still a Cisco Engineer, and only worked on Cisco products.  Perhaps you wear 
more hats than just Cisco Engineer, and that's our difference.

Anyway, just curious.

By the way, this product actually looks pretty cool and he price is very 
affordable.  So, my above comments are not tied to the product itself, more to 
the idea of 3rd party COTS products competing against Cisco products, when 
viewed from a Cisco Engineer's perspective.
On Wed, Jan 31, 2018 at 2:13 PM Lelio Fulgenzi 
> wrote:
Has anyone tried this product?

https://www.solaborate.com/hello



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca>

www.uoguelph.ca/ccs | 
@UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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Re: [cisco-voip] anyone try solaborate hello?

[Ben Amick]

I’m a man of many hats myself, both on the customer side as well as when I was 
on the partner and MSP sides. I’d hate to have something like this in my 
corporate environment, but also acknoladge that it’s likely the only price 
point that some companies would even be willing to look at videoconferencing 
at, and as much as I would never want to take responsibility for managing it, I 
also wouldn’t be completely against throwing these at my executives as part of 
a budgetary plan to cut down on travel costs.

That said, I’d never be able to run them in my environment – as we’re a 
healthcare organization and do not have a BAA with Amazon, the always listening 
capabilities of Alexa would put us in breach of HIPAA.

Ben Amick
Unified Communications Analyst

From: cisco-voip [mailto:cisco-voip-boun...@puck.nether.net] On Behalf Of 
Anthony Holloway
Sent: Thursday, February 1, 2018 1:27 PM
To: Lelio Fulgenzi 
Cc: Cisco VoIP Group 
Subject: Re: [cisco-voip] anyone try solaborate hello?

I'm kind of curious to know who on this mailing list would have tried it, 
because this list seems to be made up of mostly people interested in Cisco 
products and technology.  Save for a few people of course, who have an indirect 
Cisco interest.

Granted, Cisco doesn't always make the first, the best, or the cheapest, and 
alternatives in the market are a good thing, but, from my perspective, which is 
through the eyes of a Cisco Engineer, I would never be installing a COTS 
product which competes directly with Cisco's own offerings.  Be it this 
product, or a Microsoft product.

Sure, I might see one in the field, but I wouldn't take any responsibility for 
managing it.

Since Lelio, you're on the customer side, is it different for you?  Do you have 
the freedom of just buying and trying any product you want, regardless of 
manufacturer?  Even when I was on the customer side for a few years, I was 
still a Cisco Engineer, and only worked on Cisco products.  Perhaps you wear 
more hats than just Cisco Engineer, and that's our difference.

Anyway, just curious.

By the way, this product actually looks pretty cool and he price is very 
affordable.  So, my above comments are not tied to the product itself, more to 
the idea of 3rd party COTS products competing against Cisco products, when 
viewed from a Cisco Engineer's perspective.
On Wed, Jan 31, 2018 at 2:13 PM Lelio Fulgenzi 
> wrote:
Has anyone tried this product?

https://www.solaborate.com/hello



---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | 
le...@uoguelph.ca>

www.uoguelph.ca/ccs>
 | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

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hereby notified that any dissemination, distribution 

Re: [cisco-voip] anyone try solaborate hello?

[Anthony Holloway]

I'm kind of curious to know who on this mailing list would have tried it,
because this list seems to be made up of mostly people interested in Cisco
products and technology.  Save for a few people of course, who have an
indirect Cisco interest.

Granted, Cisco doesn't always make the first, the best, or the cheapest,
and alternatives in the market are a good thing, but, from my perspective,
which is through the eyes of a Cisco Engineer, I would never be installing
a COTS product which competes directly with Cisco's own offerings.  Be it
this product, or a Microsoft product.

Sure, I might see one in the field, but I wouldn't take any responsibility
for managing it.

Since Lelio, you're on the customer side, is it different for you?  Do you
have the freedom of just buying and trying any product you want, regardless
of manufacturer?  Even when I was on the customer side for a few years, I
was still a Cisco Engineer, and only worked on Cisco products.  Perhaps you
wear more hats than just Cisco Engineer, and that's our difference.

Anyway, just curious.

By the way, this product actually looks pretty cool and he price is very
affordable.  So, my above comments are not tied to the product itself, more
to the idea of 3rd party COTS products competing against Cisco products,
when viewed from a Cisco Engineer's perspective.

On Wed, Jan 31, 2018 at 2:13 PM Lelio Fulgenzi  wrote:

> Has anyone tried this product?
>
> https://www.solaborate.com/hello
>
>
>
> ---
> Lelio Fulgenzi, B.A. | Senior Analyst
> Computing and Communications Services | University of Guelph
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
> 519-824-4120 Ext. 56354 <(519)%20824-4120> | le...@uoguelph.ca le...@uoguelph.ca>
>
> www.uoguelph.ca/ccs | @UofGCCS on Instagram,
> Twitter and Facebook
>
> [University of Guelph Cornerstone with Improve Life tagline]
>
> ___
> cisco-voip mailing list
> cisco-voip@puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
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