Stus-List Defender Annual Sale

[CHARLES SCHEAFFER via CnC-List]

FWIW, the Defender sale started today.  I see some good prices on bottom paint 
compared to other sites but not sure of the shipping charges.

Chuck S
Please show your appreciation for this list and the Photo Album site and help 
me pay the associated bills.  Make a contribution at:
https://www.paypal.me/stumurray
Thanks for your help.
Stu

Stus-List Defender

[Don Kern via CnC-List]

Defender sale has started.  Not like it has been in the past.  Very 
little savings over their every day Defender pricing and the UPS 
shipping - ouch.  Almost cheaper to go to local West Marine, who will be 
seeing more of my business


Don Kern
/Fireball,/ C Mk2
Bristol, RI

Stus-List Defender Sale

[John McCrea via CnC-List]

All,

 

For the local sale they do seem to have some decent discounts that should
carry over the online sale next week.

 

My suggestion is, if you have an online account, put things in your basket
now or at least know what the $$ is for your items before the sale and then
see how much the pricing changes when the sale starts on the 27th. Good
luck!

 

John McCrea

Talisman

1979 36-1

Mystic, CT

Stus-List Defender sale scheduled this month

[CHARLES SCHEAFFER via CnC-List]

Hi all,
I have no affiliation but wanted to share news that Defender, recently under 
new ownership, is advertising their annual sale this month.  I have no way to 
know if prices will be as good as in past years, but I have saved hundreds of 
dollars by ordering stuff from them during their annual blowout sale when their 
whole store was discounted 15% to 20% for a four day period.  Again, I have no 
affiliation and can not predict the ammount of discount. 

Maybe someone in Connecticut, closer to Defender, knows or can find out?

Chuck Scheaffer Resolute 1989 C 34R Annapolis



> -- Original Message --
> From: CHARLES SCHEAFFER 
> To: CHARLES SCHEAFFER 
> Date: 03/04/2022 11:59 AM
> Subject: defender sale
> 
> 
> 
> https://mediacdn.espssl.com/3648/Shared/--Promo-banners/2022/Winter/SLS-2022-banner-600.jpg
> 
Customized C Cutting Boards available at:
http://www.cncphotoalbum.com/cutting_boards

Stus-List Defender, West, Sea Dog

[Bill Coleman via CnC-List]

All sold! I hate to see these things going to hedge funds and private
equity. It's not the same as dealing with their founders.

 

FortNine Acquires Defender Industries

*   Gary Reich  
*   1 hour ago

1_DEFENDER

Canadian powersports company FortNine, which sells equipment through an
e-commerce platform, yesterday announced that it acquired Defender
Industries in partnership with private equity firm Novacap.

"FortNine and Defender share a passion for serving sports enthusiasts. We
both have a very loyal customer base who trust our knowledge and experience
to outfit them with the equipment they need," FortNine founder and president
Amin Sawaf said in a statement
 . "It is truly a privilege to acquire a company with such a
stellar reputation, and we look forward to bringing our unique go-to-market
expertise to the marine industry."

Added Defender president Stephan Lance: "The Lance family has been honored
to serve our customers since 1938, and in FortNine, we believe that we have
found the perfect match in our shared values. We are a marine outfitter
staffed by passionate boaters that enable us to deliver on our mission of
great customer service. We are proud to unite with FortNine's team of
enthusiasts to drive Defender into its next stage of expansion."

 

cnc-list@cnc-list.com   cnc-list

Stus-List Defender last day

[CHARLES SCHEAFFER via CnC-List]

I think today is the last day for Defender's sale

Chuck SThanks to all of the subscribers that contributed to the list to help with the 
costs involved.  If you want to show your support to the list - use PayPal to 
send contribution --   https://www.paypal.me/stumurray  Thanks - Stu

Re: Stus-List Defender Sale

[Joel Aronson via CnC-List]

Chuck,

Thanks for the reminder.  Hope it is worth the trip for you.

Joel

On Wed, Mar 21, 2018 at 3:48 PM Chuck Gilchrest via CnC-List <
cnc-list@cnc-list.com> wrote:

> Come Wind, Rain, and Snow, Defender’s annual warehouse sale starts this
> afternoon online and will run all weekend at their facility in Waterford,
> Ct.  I’ll be there representing my company Novatec Braids (Novabraid Rope)
> from Yarmouth, NS and there will be a myriad of other factory reps on hand
> to answer questions and give recommendations on everything from
> refrigeration to anchor chain to foul weather gear and more.  I was told by
> one of the GM’s at Defender that in celebration of their 80th year in
> business, the normal discount for virtually every item in the store has
> been increased from 7-10% in past years up to 20% for the sale.  Thursday
> is typically mobbed at the warehouse, but I suspect that the weather is
> going to keep more than a few folks at home.
>
> Should you be in the area, it is truly worth stopping by if for no other
> reason than to peruse the clothing selection.  I’ve bought a brand new
> Henri Lloyd Dry Suit (for dinghy racing) there for $150 when the regular
> retail was well over $500.  Item such a bottom paint, brushes, fenders,
> electronics, close outs on radios and speakers, and the largest inflatable
> boat assortment in the country very  aggressively priced.
>
> Stop by and ask for me in the rope and cut goods area.  Would love to talk
> C with anyone interested..  Put the SUV in 4WD and bash through the
> drifts to go shopping for the boat!
>
> Cheers,
>
> Chuck Gilchrest
>
> S/V Half Magic
>
> 1983 35 Landfall
>
> Padanaram, MA
> ___
>
> Thanks everyone for supporting this list with your contributions.  Each
> and every one is greatly appreciated.  If you want to support the list -
> use PayPal to send contribution --   https://www.paypal.me/stumurray
>
> --
Joel
301 541 8551
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Stus-List Defender Sale

[Chuck Gilchrest via CnC-List]

Come Wind, Rain, and Snow, Defender's annual warehouse sale starts this
afternoon online and will run all weekend at their facility in Waterford,
Ct.  I'll be there representing my company Novatec Braids (Novabraid Rope)
from Yarmouth, NS and there will be a myriad of other factory reps on hand
to answer questions and give recommendations on everything from
refrigeration to anchor chain to foul weather gear and more.  I was told by
one of the GM's at Defender that in celebration of their 80th year in
business, the normal discount for virtually every item in the store has been
increased from 7-10% in past years up to 20% for the sale.  Thursday is
typically mobbed at the warehouse, but I suspect that the weather is going
to keep more than a few folks at home.  

Should you be in the area, it is truly worth stopping by if for no other
reason than to peruse the clothing selection.  I've bought a brand new Henri
Lloyd Dry Suit (for dinghy racing) there for $150 when the regular retail
was well over $500.  Item such a bottom paint, brushes, fenders,
electronics, close outs on radios and speakers, and the largest inflatable
boat assortment in the country very  aggressively priced.

Stop by and ask for me in the rope and cut goods area.  Would love to talk
C with anyone interested..  Put the SUV in 4WD and bash through the
drifts to go shopping for the boat!

Cheers,

Chuck Gilchrest

S/V Half Magic

1983 35 Landfall

Padanaram, MA

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Re: Stus-List Defender sale is live!

[bushmark4--- via CnC-List]

 Chuck, I can't make it in person, (obviously) but I've already bought two 
gallons of bottom paint!

 


Richard
s/v Bushmark4; 1985 C 37 CB; Ohio River, mile 596

Richard N. Bush  
2950 Breckenridge Lane, Suite Nine
Louisville, Kentucky 40220-1462 
502-584-7255

 

 

-Original Message-
From: Chuck Gilchrest via CnC-List <cnc-list@cnc-list.com>
To: cnc-list <cnc-list@cnc-list.com>
Cc: Chuck Gilchrest <csgilchr...@comcast.net>
Sent: Wed, Mar 29, 2017 4:52 pm
Subject: Re: Stus-List Defender sale is live!

Anyone heading to Defenders sale this weekend, I'll be working in the cut 
goods/rope/dock lines/ mooring pendants area tomorrow through Sunday.  Stop by 
and introduce yourself and we can talk about our boats!
Chuck Gilchrest 
Novabraid USA
S/V Half Magic
1983 35 Landfall
Padanaram MA

Sent from my iPhone

> On Mar 29, 2017, at 2:39 PM, Joel Aronson via CnC-List 
> <cnc-list@cnc-list.com> wrote:
> 
> The website sale prices went live at 2:00.
> 
> -- 
> Joel 
> 301 541 8551
> ___
> 
> This list is supported by the generous donations of our members. If you wish 
> to make a contribution to offset our costs, please go to:  
> https://www.paypal.me/stumurray
> 
> All Contributions are greatly appreciated!


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All Contributions are greatly appreciated!

Re: Stus-List Defender sale is live!

[Chuck Gilchrest via CnC-List]

Anyone heading to Defenders sale this weekend, I'll be working in the cut 
goods/rope/dock lines/ mooring pendants area tomorrow through Sunday.  Stop by 
and introduce yourself and we can talk about our boats!
Chuck Gilchrest 
Novabraid USA
S/V Half Magic
1983 35 Landfall
Padanaram MA

Sent from my iPhone

> On Mar 29, 2017, at 2:39 PM, Joel Aronson via CnC-List 
>  wrote:
> 
> The website sale prices went live at 2:00.
> 
> -- 
> Joel 
> 301 541 8551
> ___
> 
> This list is supported by the generous donations of our members. If you wish 
> to make a contribution to offset our costs, please go to:  
> https://www.paypal.me/stumurray
> 
> All Contributions are greatly appreciated!


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All Contributions are greatly appreciated!

Re: Stus-List Defender sale is live!

[Edd Schillay via CnC-List]

Great! The Defender Sale!! 

… or as my wife calls it: 



All the best,

Edd


Edd M. Schillay
Starship Enterprise
C 37+ | Sail No: NCC-1701-B
City Island, NY 



> On Mar 29, 2017, at 2:39 PM, Joel Aronson via CnC-List 
>  wrote:
> 
> The website sale prices went live at 2:00.
> 
> -- 
> Joel 
> 301 541 8551
> ___

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Stus-List Defender sale is live!

[Joel Aronson via CnC-List]

The website sale prices went live at 2:00.

-- 
Joel
301 541 8551
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Re: Stus-List Defender sale - Raymarine eS78 Navionics? plus SH GX2200 VHF/AIS

[Tim Goodyear via CnC-List]

I purchased an es128 with Navionics charts from the same sale, plus Raymarine's 
new chirp radar (17W transmit power and wifi connection to the MFD sold me) and 
AIS.  I'm looking forward to setting it up!

Tim

> On Apr 2, 2016, at 5:03 PM, Nate Flesness via CnC-List 
>  wrote:
> 
> seeking any advice or comments before I pull the trigger tomorrow on a 
> chartplotter and VHF with AIS to overlay on the plotter. Total with rebate 
> just over one BOAT buck. I'm used to Navionics - my only reason for picking 
> it over the other chart options. I have ST60 Raymarine instruments, 
> connecting them nice but not essential, cruising Lake Superior and 
> particularly the Canadian side. Not a whiz at marine electronics.. Your 
> thoughts appreciated.
> 
> Nate
> 
> Sarah Jean
> 1980 30-1
> 
> and
> 
> Tartan 31
> 
> 
> ___
> 
> This list is supported by the generous donations of our members. If you like 
> what we do, please help us pay for our costs by donating. All Contributions 
> are greatly appreciated!

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Re: Stus-List Defender sale - Raymarine eS78 Navionics? plus SH GX2200 VHF/AIS

[Frederick G Street via CnC-List]

Actually, the “S” in eS doesn’t mean sonar; the eS75 doesn’t have it.  The “eS” 
Series is an update of the “e” Series, with more of a glass-bridge look and a 
slightly faster processor.  I’d recommend going with that for Nate; as far as 
pricing goes, I’m not sure I can compete with Defender during their sale, but I 
can beat them the rest of the year.

Nate — consider getting the eS variant that comes bundled with the Navionics+ 
North America charts; that’ll give you detailed charts on both the US and 
Canadian side of Lake Superior (and the rest of the Great Lakes).  And unless 
you’re planning on using the fish finder built into the eS78, you could just 
get the eS75 without instead and save a few bucks.

You’ll also need to order the NMEA0183 data cable separately, as it’s not 
included with the 7” eS Series; that’ll allow you to interface the GX2200 with 
the MFD for AIS and DSC functions.  The Raymarine part number is R70414.

— Fred
> On Apr 2, 2016, at 4:37 PM, Edd Schillay via CnC-List  
> wrote:
> 
> Nate,
> 
> I'm looking to get the e95 myself. Raymarine looks to be top quality and very 
> well reviewed. 
> 
> While it is the newer model, the "S" in the eS78 means the unit comes with 
> sonar, which has no use for me. So I'd rather save a few bucks and get the 
> older non-S model. 
> 
> No matter which one you buy, software updates are free and there's a great 
> warranty.
> 
> And make sure you get the mobile app for your smartphone or tablet so you can 
> mimic the screen and use some of the controls remotely through the system's 
> WiFi. 
> 
> 
> All the best,
> 
> Edd
> 
> ---
> Edd M. Schillay
> Starship Enterprise
> NCC-1701-B
> C 37+ | City Island, NY
> www.StarshipSailing.com 
> ---
> 914.332.4400  | Office
> 914.774.9767  | Mobile
> ---
> Sent via iPhone 6
> iPhone. iTypos. iApologize
> 
> On Apr 2, 2016, at 5:03 PM, Nate Flesness via CnC-List  > wrote:
> 
> seeking any advice or comments before I pull the trigger tomorrow on a 
> chartplotter and VHF with AIS to overlay on the plotter. Total with rebate 
> just over one BOAT buck. I'm used to Navionics - my only reason for picking 
> it over the other chart options. I have ST60 Raymarine instruments, 
> connecting them nice but not essential, cruising Lake Superior and 
> particularly the Canadian side. Not a whiz at marine electronics.. Your 
> thoughts appreciated.
> 
> Nate
> 
> Sarah Jean
> 1980 30-1
> 
> and
> 
> Tartan 31

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Stus-List Defender sale - Raymarine eS78 Navionics? plus SH GX2200 VHF/AIS

[Bradley Lumgair via CnC-List]

I bought the a95 last year, redid all the electronics/instruments on the boat. 
Went all Raymarine as everything networks and displays on the plotter at the 
helm. Installing an Icom VHF/AIS  now as it links through the STng network with 
nmea2000 adapter cable, no muss no fuss (apparently)
Brad
1985 C 33 "Pulse"
Lake Huron


I'd rather be sailing

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Stus-List Defender sale - Raymarine eS78 Navionics? plus SH GX2200 VHF/AIS

[Nate Flesness via CnC-List]

seeking any advice or comments before I pull the trigger tomorrow on a
chartplotter and VHF with AIS to overlay on the plotter. Total with rebate
just over one BOAT buck. I'm used to Navionics - my only reason for picking
it over the other chart options. I have ST60 Raymarine instruments,
connecting them nice but not essential, cruising Lake Superior and
particularly the Canadian side. Not a whiz at marine electronics.. Your
thoughts appreciated.

Nate

Sarah Jean
1980 30-1

and

Tartan 31
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Re: Stus-List Defender sale

[detroito91 via CnC-List]

How would this unit compare with the nicor unit as far as installation? Both 
seem about the same price.Jim Schwartz C 38 landfall Sea Ya!


Sent from my Verizon Wireless 4G LTE smartphone

 Original message 
From: David via CnC-List <cnc-list@cnc-list.com> 
Date: 03/31/2016  11:14 AM  (GMT-05:00) 
To: CNC CNC <cnc-list@cnc-list.com>, njgallag...@optonline.net 
Cc: David <davidrisc...@msn.com> 
Subject: Re: Stus-List Defender sale 

Neil,

I replaced my Corsair's refrigeration system last year.   Call me if you want 
details.

David F. Risch
1981 40-2
(401) 419-4650 (cell)


Date: Thu, 31 Mar 2016 10:57:27 -0400
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender sale
From: cnc-list@cnc-list.com
CC: njgallag...@optonline.net


  

  
  
Neil,



When you finish the installation of the refrigeration I be
interested in hearing how it went, where you located the compressor,
etc.  I'm considering the same for Weatherly.



Neil Gallagher

Weatherly 35-1

Glen Cove, NY



On 3/31/2016 8:47 AM, schiller via
  CnC-List wrote:



  
  Just ordered a Adler Barbour refrigeration
system for Corsair.  We used the ice box for storage when we day
sailed and have an AC/DC portable that we used for cold drinks. 
Now that we are going to be spending weekends (and more) on the
boat we will appreciate the refrigeration.



So far the completion list for this spring is:

1.  New fixed ports

2.  LED interior lights (dual red and white in main fixtures)

3.  Added a second bank of group 27 batteries (and added a fuse
to the original group 24 pair)

4.  New cushions ordered and due before launch.



Before launch I still need to replace the fuel filter and water
pump impeller.  Still looking at replacing the navigation bulbs
with LED.



Neil Schiller

1970 Redwing 35, Hull #7

(C 35, Mark I)

"Corsair"

  

  On 3/30/2016 3:20 PM, Joel Aronson
via CnC-List wrote:

  
  
The annual Defender sale is on.  Already placed
  an order.

  

  
  -- 

  Joel 

301 541 8551






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Virus-free. www.avast.com


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Re: Stus-List Defender sale - LED nav lights

[Eric Frank via CnC-List]

Allen, If you mean that combination masthead light (steaming and anchoring) 
that Aqua Signals provides, I just replaced the bulbs in mine with LEDs from 
MarineBeam LED Lighting.  They work perfectly.  The tricolor steaming light 
actually has a three color bulb, which makes all 3 colors very bright.  I did 
replace the old lens, though, which was crazed after years of weathering at the 
top of the mast.  Defender sells the replacement.  Only 0.1 boat buck!

Here was my order, but check their website to make sure they fit your 
AquaSignal light.  Mine is series 40, I think.

BAY15d Replacement LED Bulb for Aqua Signal Series 40, 50 & 55
(Output Color: Cool White (for clear lenses)) 
TW-1157-60-CW   1   $27.00 USD  $27.00 USD

Tri-Color Navigation Lamp Replacement LED Bulb 
(Choose Hella or Aqua Signal Type: Aqua-Signal) 
TW-1157-AS  1   $40.00 USD  $40.00 USD

Eric Frank
Cat's Paw
C 35 Mk II
Mattapoisett, MA

> Question about LED replacement bulbs for nav lights.  Is there a conversion 
> chart for our Aqua Signal lights.  My steaming and anchoring lights are out 
> and I want to convert if I have to climb the mast.  Might as well do the deck 
> accessible ones at the same time.
> 
> Allen Miles


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Re: Stus-List Defender sale

[Jack Fitzgerald via CnC-List]

Just make sure that you use the green LED bulbs behind the green lens and
the same for the red.

I found out the hard way that using white LED bulbs behind the colored lens
reduced the visibility dramatically and had to purchase the matching LED
bulbs in order for the forward running lights to work properly

Best regards,
Jack Fitzgerald - C 39 TM
HONEY
US12788

On Fri, Apr 1, 2016 at 9:11 AM, allen via CnC-List <cnc-list@cnc-list.com>
wrote:

> Question about LED replacement bulbs for nav lights.  Is there a
> conversion chart for our Aqua Signal lights.  My steaming and anchoring
> lights are out and I want to convert if I have to climb the mast.  Might as
> well do the deck accessible ones at the same time.
>
> Allen Miles
> S/v Septima
> 30-2
>
> *From:* schiller via CnC-List <cnc-list@cnc-list.com>
> *Sent:* Thursday, March 31, 2016 8:47 AM
> *To:* cnc-list@cnc-list.com
> *Cc:* schiller <schil...@bloomingdalecom.net>
> *Subject:* Re: Stus-List Defender sale
>
> Just ordered a Adler Barbour refrigeration system for Corsair.  We used
> the ice box for storage when we day sailed and have an AC/DC portable that
> we used for cold drinks.  Now that we are going to be spending weekends
> (and more) on the boat we will appreciate the refrigeration.
>
> So far the completion list for this spring is:
> 1.  New fixed ports
> 2.  LED interior lights (dual red and white in main fixtures)
> 3.  Added a second bank of group 27 batteries (and added a fuse to the
> original group 24 pair)
> 4.  New cushions ordered and due before launch.
>
> Before launch I still need to replace the fuel filter and water pump
> impeller.  Still looking at replacing the navigation bulbs with LED.
>
> Neil Schiller
> 1970 Redwing 35, Hull #7
> (C 35, Mark I)
> "Corsair"
>
> On 3/30/2016 3:20 PM, Joel Aronson via CnC-List wrote:
>
> The annual Defender sale is on.  Already placed an order.
>
> --
> Joel
> 301 541 8551
>
>
> ___
>
> This list is supported by the generous donations of our members. If you like 
> what we do, please help us pay for our costs by donating. All Contributions 
> are greatly appreciated!
>
>
> --
>
> ___
>
> This list is supported by the generous donations of our members. If you
> like what we do, please help us pay for our costs by donating. All
> Contributions are greatly appreciated!
>
>
> ___
>
> This list is supported by the generous donations of our members. If you
> like what we do, please help us pay for our costs by donating. All
> Contributions are greatly appreciated!
>
>
___

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Re: Stus-List Defender sale

[allen via CnC-List]

Question about LED replacement bulbs for nav lights.  Is there a conversion 
chart for our Aqua Signal lights.  My steaming and anchoring lights are out and 
I want to convert if I have to climb the mast.  Might as well do the deck 
accessible ones at the same time.

Allen Miles
S/v Septima
30-2


From: schiller via CnC-List 
Sent: Thursday, March 31, 2016 8:47 AM
To: cnc-list@cnc-list.com 
Cc: schiller 
Subject: Re: Stus-List Defender sale


Just ordered a Adler Barbour refrigeration system for Corsair.  We used the ice 
box for storage when we day sailed and have an AC/DC portable that we used for 
cold drinks.  Now that we are going to be spending weekends (and more) on the 
boat we will appreciate the refrigeration.

So far the completion list for this spring is:
1.  New fixed ports
2.  LED interior lights (dual red and white in main fixtures)
3.  Added a second bank of group 27 batteries (and added a fuse to the original 
group 24 pair)
4.  New cushions ordered and due before launch.

Before launch I still need to replace the fuel filter and water pump impeller.  
Still looking at replacing the navigation bulbs with LED.

Neil Schiller
1970 Redwing 35, Hull #7
(C 35, Mark I)
"Corsair"


On 3/30/2016 3:20 PM, Joel Aronson via CnC-List wrote:

  The annual Defender sale is on.  Already placed an order.



  -- 

  Joel 
  301 541 8551

   

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greatly appreciated!







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greatly appreciated!
___

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Re: Stus-List Defender sale

[David via CnC-List]

Neil,

I replaced my Corsair's refrigeration system last year.   Call me if you want 
details.

David F. Risch
1981 40-2
(401) 419-4650 (cell)


Date: Thu, 31 Mar 2016 10:57:27 -0400
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender sale
From: cnc-list@cnc-list.com
CC: njgallag...@optonline.net


  

  
  
Neil,



When you finish the installation of the refrigeration I be
interested in hearing how it went, where you located the compressor,
etc.  I'm considering the same for Weatherly.



Neil Gallagher

Weatherly 35-1

Glen Cove, NY



On 3/31/2016 8:47 AM, schiller via
  CnC-List wrote:



  
  Just ordered a Adler Barbour refrigeration
system for Corsair.  We used the ice box for storage when we day
sailed and have an AC/DC portable that we used for cold drinks. 
Now that we are going to be spending weekends (and more) on the
boat we will appreciate the refrigeration.



So far the completion list for this spring is:

1.  New fixed ports

2.  LED interior lights (dual red and white in main fixtures)

3.  Added a second bank of group 27 batteries (and added a fuse
to the original group 24 pair)

4.  New cushions ordered and due before launch.



Before launch I still need to replace the fuel filter and water
pump impeller.  Still looking at replacing the navigation bulbs
with LED.



Neil Schiller

1970 Redwing 35, Hull #7

(C 35, Mark I)

"Corsair"

  

  On 3/30/2016 3:20 PM, Joel Aronson
via CnC-List wrote:

  
  
The annual Defender sale is on.  Already placed
  an order.
  

  
  -- 

  Joel 

301 541 8551






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Re: Stus-List Defender sale

[Neil Gallagher via CnC-List]

Neil,

When you finish the installation of the refrigeration I be interested in 
hearing how it went, where you located the compressor, etc.  I'm 
considering the same for Weatherly.


Neil Gallagher
Weatherly 35-1
Glen Cove, NY

On 3/31/2016 8:47 AM, schiller via CnC-List wrote:
Just ordered a Adler Barbour refrigeration system for Corsair.  We 
used the ice box for storage when we day sailed and have an AC/DC 
portable that we used for cold drinks. Now that we are going to be 
spending weekends (and more) on the boat we will appreciate the 
refrigeration.


So far the completion list for this spring is:
1.  New fixed ports
2.  LED interior lights (dual red and white in main fixtures)
3.  Added a second bank of group 27 batteries (and added a fuse to the 
original group 24 pair)

4.  New cushions ordered and due before launch.

Before launch I still need to replace the fuel filter and water pump 
impeller.  Still looking at replacing the navigation bulbs with LED.


Neil Schiller
1970 Redwing 35, Hull #7
(C 35, Mark I)
"Corsair"

On 3/30/2016 3:20 PM, Joel Aronson via CnC-List wrote:

The annual Defender sale is on.  Already placed an order.

--
Joel
301 541 8551


___

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what we do, please help us pay for our costs by donating. All Contributions are 
greatly appreciated!




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Re: Stus-List Defender sale

[mike amirault via CnC-List]

Agreed re UPS, their brokerage fees for Canadians are insane. In many cases, 
the shipping and brokerage fees exceed the value of the product being 
delivered.  UPS wanted a $35.00 brokerage fee for a warranty replacement sump 
pump that was only worth $35.00 to begin with; I refused it. The only shipping 
method I will allow from the US is USPS/Canada Post; usually no brokerage fees 
and, in most cases, no customs either on small orders.

Mike Amirault
C Lovely Cruise
SMSC  N.S.___

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Re: Stus-List Defender sale

[Stevan Plavsa via CnC-List]

I got dinged with a $93 CAD brokerage fee buying something from Defender
just last week. With UPS, I expected some brokerage, they always do, but
$93 was just unreasonable. I would have refused the package had I not had
it shipped to my Mom's address. She couldn't get a hold of me so she paid
it.

What I purchased was $150 USD :(

All told the pedestal guard (Navpod SG10) cost me over $300 CAD. Which is
what it would have cost me locally (I suspect, didn't actually find it
locally).

Steve
Suhana, C 32
Toronto


On Wed, Mar 30, 2016 at 9:58 PM, sthoma20--- via CnC-List <
cnc-list@cnc-list.com> wrote:

> Chuck,
> In my experience U.S.P.S. works best overall for shipments to Canada. The
> upfront shipping cost is often higher than for other carriers, but there is
> less added cost over and above the sales taxes, and for lower value items,
> there is usually no added cost or sales tax at all. Some vendors chose
> U.S.P.S. shipping options that are more expensive than necessary, but that
> is usually just carelessness. There are limits to what U.S.P.S. is willing
> to carry, but they will handle some pretty big packages. A fellow lister
> just sent me a complete below decks autopilot system, and years ago I got a
> complete radar system through the mail.
>I also had good experiences with FedEx for shipments where U.S.P.S. was
> not a choice, but that was some time ago, and I have no recent experience
> with them.
> Defender's web site did not give me a U.S.P.S. option for shipping to
> Canada when I placed my order last year, but perhaps they would have if I
> had telephoned.
> Best,
> Steve Thomas
> C MKIII
> Port Stanley, ON
>
> C
> Merritt Island, FL
>
>  Chuck Gilchrest via CnC-List  wrote:
> Steve,
> As the US rep for a Canadian company, can you tell me what other currier
> service works better than others for shipments from the states?  It seems
> that UPS has limits to their geographic distribution and often transfers
> goods to secondary carriers  like Purolator for local deliveries.  We see
> this in freight originating in Canada as well.
> I know Defender will ship via US Postal to international destinations so
> perhaps that may be a solution if it isn't a huge oversize item.
> Since the Canadian dollar isn't going too far in the US, on top of all the
> various fees and brokerage costs, perhaps this is the year to throw some
> Loonies at the home town retailer and help him keep his doors open.
> Which I'm sure you already do.
> Best,
> Chuck Gilchrest
> Half Magic
> 1983 LF 35
> Padanaram MA
> Sent from my iPhone
>
> > On Mar 30, 2016, at 8:10 PM, sthoma20--- via CnC-List <
> cnc-list@cnc-list.com> wrote:
> >
> >
> > One note of caution for my fellow Canadians.
> > I ordered a few things from Defender that were on sale last year,
> totalling less than $200 U.S., and they insisted on sending it via U.P.S. I
> paid the shipping in advance, along with the rest of the order.
> > When the U.P.S. driver showed up on my front porch, he wanted a further
> $93 Canadian for "brokerage" fees. U.P.S. sucks when it comes to cross
> border shipments. I refused to accept the shipment.
> > I have no doubt at all that Defender is a good outfit, but their choice
> of shipping company for Canadian addresses is not. I purchase goods online
> from the States all the time and that was my worst shipping experience so
> far. Most of the bad ones have involved U.P.S.
> >
> > Steve Thomas
> > C MKIII
> > Port Stanley, ON
>
>
> ___
>
> This list is supported by the generous donations of our members. If you
> like what we do, please help us pay for our costs by donating. All
> Contributions are greatly appreciated!
>
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what we do, please help us pay for our costs by donating. All Contributions are 
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Re: Stus-List Defender sale

[schiller via CnC-List]

Just ordered a Adler Barbour refrigeration system for Corsair.  We used 
the ice box for storage when we day sailed and have an AC/DC portable 
that we used for cold drinks.  Now that we are going to be spending 
weekends (and more) on the boat we will appreciate the refrigeration.


So far the completion list for this spring is:
1.  New fixed ports
2.  LED interior lights (dual red and white in main fixtures)
3.  Added a second bank of group 27 batteries (and added a fuse to the 
original group 24 pair)

4.  New cushions ordered and due before launch.

Before launch I still need to replace the fuel filter and water pump 
impeller.  Still looking at replacing the navigation bulbs with LED.


Neil Schiller
1970 Redwing 35, Hull #7
(C 35, Mark I)
"Corsair"

On 3/30/2016 3:20 PM, Joel Aronson via CnC-List wrote:

The annual Defender sale is on.  Already placed an order.

--
Joel
301 541 8551


___

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what we do, please help us pay for our costs by donating. All Contributions are 
greatly appreciated!


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what we do, please help us pay for our costs by donating. All Contributions are 
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Re: Stus-List Defender sale

[sthoma20--- via CnC-List]

Chuck,
In my experience U.S.P.S. works best overall for shipments to Canada. The 
upfront shipping cost is often higher than for other carriers, but there is 
less added cost over and above the sales taxes, and for lower value items, 
there is usually no added cost or sales tax at all. Some vendors chose U.S.P.S. 
shipping options that are more expensive than necessary, but that is usually 
just carelessness. There are limits to what U.S.P.S. is willing to carry, but 
they will handle some pretty big packages. A fellow lister just sent me a 
complete below decks autopilot system, and years ago I got a complete radar 
system through the mail.
   I also had good experiences with FedEx for shipments where U.S.P.S. was not 
a choice, but that was some time ago, and I have no recent experience with 
them. 
Defender's web site did not give me a U.S.P.S. option for shipping to Canada 
when I placed my order last year, but perhaps they would have if I had 
telephoned.
Best,
Steve Thomas
C MKIII
Port Stanley, ON

C
Merritt Island, FL

 Chuck Gilchrest via CnC-List  wrote: 
Steve,
As the US rep for a Canadian company, can you tell me what other currier 
service works better than others for shipments from the states?  It seems that 
UPS has limits to their geographic distribution and often transfers goods to 
secondary carriers  like Purolator for local deliveries.  We see this in 
freight originating in Canada as well.
I know Defender will ship via US Postal to international destinations so 
perhaps that may be a solution if it isn't a huge oversize item.
Since the Canadian dollar isn't going too far in the US, on top of all the 
various fees and brokerage costs, perhaps this is the year to throw some 
Loonies at the home town retailer and help him keep his doors open.
Which I'm sure you already do.
Best,
Chuck Gilchrest
Half Magic
1983 LF 35
Padanaram MA
Sent from my iPhone

> On Mar 30, 2016, at 8:10 PM, sthoma20--- via CnC-List  
> wrote:
> 
> 
> One note of caution for my fellow Canadians. 
> I ordered a few things from Defender that were on sale last year, totalling 
> less than $200 U.S., and they insisted on sending it via U.P.S. I paid the 
> shipping in advance, along with the rest of the order. 
> When the U.P.S. driver showed up on my front porch, he wanted a further $93 
> Canadian for "brokerage" fees. U.P.S. sucks when it comes to cross border 
> shipments. I refused to accept the shipment. 
> I have no doubt at all that Defender is a good outfit, but their choice of 
> shipping company for Canadian addresses is not. I purchase goods online from 
> the States all the time and that was my worst shipping experience so far. 
> Most of the bad ones have involved U.P.S.
> 
> Steve Thomas
> C MKIII
> Port Stanley, ON


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Re: Stus-List Defender sale

[Marek Dziedzic via CnC-List]

Chuck,

The best, for sure, is the Canada Post. They have a system, where if you (as
a US shipper) sign up with them, they charge a flat $5 fee for any cross
border handling of an item. But for that you have to be big enough that it
is worth the effort to set it up.

The next best is USPS. It comes out on this end via Canada Post, as well
(with all issue associated with it, but it is still better then most).

Then comes FedEx.

Then there is a very long gap

And then comes UPS.

On some items (especially bulky or heavy), it is worth its while to make a
trip to the border. Often times you can save $100 or more on shipping. If
you do, suddenly UPS is the best option.

My (Canadian) $0.02

Marek

-Original Message-
From: CnC-List [mailto:cnc-list-boun...@cnc-list.com] On Behalf Of Chuck
Gilchrest via CnC-List
Sent: Wednesday, March 30, 2016 20:47
To: cnc-list@cnc-list.com
Cc: Chuck Gilchrest <csgilchr...@comcast.net>
Subject: Re: Stus-List Defender sale

Steve,
As the US rep for a Canadian company, can you tell me what other currier
service works better than others for shipments from the states?  It seems
that UPS has limits to their geographic distribution and often transfers
goods to secondary carriers  like Purolator for local deliveries.  We see
this in freight originating in Canada as well.
I know Defender will ship via US Postal to international destinations so
perhaps that may be a solution if it isn't a huge oversize item.
Since the Canadian dollar isn't going too far in the US, on top of all the
various fees and brokerage costs, perhaps this is the year to throw some
Loonies at the home town retailer and help him keep his doors open.
Which I'm sure you already do.
Best,
Chuck Gilchrest
Half Magic
1983 LF 35
Padanaram MA
Sent from my iPhone

> On Mar 30, 2016, at 8:10 PM, sthoma20--- via CnC-List
<cnc-list@cnc-list.com> wrote:
> 
> 
> One note of caution for my fellow Canadians. 
> I ordered a few things from Defender that were on sale last year,
totalling less than $200 U.S., and they insisted on sending it via U.P.S. I
paid the shipping in advance, along with the rest of the order. 
> When the U.P.S. driver showed up on my front porch, he wanted a further
$93 Canadian for "brokerage" fees. U.P.S. sucks when it comes to cross
border shipments. I refused to accept the shipment. 
> I have no doubt at all that Defender is a good outfit, but their choice of
shipping company for Canadian addresses is not. I purchase goods online from
the States all the time and that was my worst shipping experience so far.
Most of the bad ones have involved U.P.S.
> 
> Steve Thomas
> C MKIII
> Port Stanley, ON
> 
> 
> 
> ___
> 
> This list is supported by the generous donations of our members. If you
like what we do, please help us pay for our costs by donating. All
Contributions are greatly appreciated!


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Re: Stus-List Defender sale

[Marek Dziedzic via CnC-List]

This is an ongoing issue with UPS (if you cross-border shop). They always
charged an exorbitant fee for "brokerage fees". If you can try shipping to a
UPS store at the border (if it is feasible at the location you are at, but
for Port Stanley, you can make a trip, probably) or you can try convincing
the shipper that a USPS is better (sometimes it works).

Marek
In Ottawa, ON

-Original Message-
From: CnC-List [mailto:cnc-list-boun...@cnc-list.com] On Behalf Of
sthoma20--- via CnC-List
Sent: Wednesday, March 30, 2016 20:10
To: cnc-list@cnc-list.com
Cc: sthom...@bellnet.ca
Subject: Re: Stus-List Defender sale


One note of caution for my fellow Canadians. 
I ordered a few things from Defender that were on sale last year, totalling
less than $200 U.S., and they insisted on sending it via U.P.S. I paid the
shipping in advance, along with the rest of the order. 
When the U.P.S. driver showed up on my front porch, he wanted a further $93
Canadian for "brokerage" fees. U.P.S. sucks when it comes to cross border
shipments. I refused to accept the shipment. 
I have no doubt at all that Defender is a good outfit, but their choice of
shipping company for Canadian addresses is not. I purchase goods online from
the States all the time and that was my worst shipping experience so far.
Most of the bad ones have involved U.P.S.

Steve Thomas
C MKIII
Port Stanley, ON



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Re: Stus-List Defender sale

[Chuck Gilchrest via CnC-List]

Steve,
As the US rep for a Canadian company, can you tell me what other currier 
service works better than others for shipments from the states?  It seems that 
UPS has limits to their geographic distribution and often transfers goods to 
secondary carriers  like Purolator for local deliveries.  We see this in 
freight originating in Canada as well.
I know Defender will ship via US Postal to international destinations so 
perhaps that may be a solution if it isn't a huge oversize item.
Since the Canadian dollar isn't going too far in the US, on top of all the 
various fees and brokerage costs, perhaps this is the year to throw some 
Loonies at the home town retailer and help him keep his doors open.
Which I'm sure you already do.
Best,
Chuck Gilchrest
Half Magic
1983 LF 35
Padanaram MA
Sent from my iPhone

> On Mar 30, 2016, at 8:10 PM, sthoma20--- via CnC-List  
> wrote:
> 
> 
> One note of caution for my fellow Canadians. 
> I ordered a few things from Defender that were on sale last year, totalling 
> less than $200 U.S., and they insisted on sending it via U.P.S. I paid the 
> shipping in advance, along with the rest of the order. 
> When the U.P.S. driver showed up on my front porch, he wanted a further $93 
> Canadian for "brokerage" fees. U.P.S. sucks when it comes to cross border 
> shipments. I refused to accept the shipment. 
> I have no doubt at all that Defender is a good outfit, but their choice of 
> shipping company for Canadian addresses is not. I purchase goods online from 
> the States all the time and that was my worst shipping experience so far. 
> Most of the bad ones have involved U.P.S.
> 
> Steve Thomas
> C MKIII
> Port Stanley, ON
> 
> 
> 
> ___
> 
> This list is supported by the generous donations of our members. If you like 
> what we do, please help us pay for our costs by donating. All Contributions 
> are greatly appreciated!


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Re: Stus-List Defender sale

[sthoma20--- via CnC-List]

One note of caution for my fellow Canadians. 
I ordered a few things from Defender that were on sale last year, totalling 
less than $200 U.S., and they insisted on sending it via U.P.S. I paid the 
shipping in advance, along with the rest of the order. 
When the U.P.S. driver showed up on my front porch, he wanted a further $93 
Canadian for "brokerage" fees. U.P.S. sucks when it comes to cross border 
shipments. I refused to accept the shipment. 
I have no doubt at all that Defender is a good outfit, but their choice of 
shipping company for Canadian addresses is not. I purchase goods online from 
the States all the time and that was my worst shipping experience so far. Most 
of the bad ones have involved U.P.S.

Steve Thomas
C MKIII
Port Stanley, ON



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Re: Stus-List Defender sale

[Tim Goodyear via CnC-List]

Chuck, are all the pre-made halyards listed online, or are three more 
variations in-store?

Thanks, I may see you on Saturday.  I've placed an order online, but may come 
in for line and batteries.

Thanks,

Tim
(Ex 35-3)

> On Mar 30, 2016, at 4:29 PM, Chuck Gilchrest via CnC-List 
>  wrote:
> 
> I will be working at the sale all 4 days in the rope/ cut goods area.  
> Defender stocked up big time on Novabraid mooring pendants and pre-made 
> halyards so if you need either of these items, stop by and I'll help you.
> Chuck Gilchrest
> S/V Half Magic
> 1983 LF 35
> 
> Sent from my iPad
> 
>> On Mar 30, 2016, at 3:52 PM, Edd Schillay via CnC-List 
>>  wrote:
>> 
>> Ah yes, the Defender sale. In other words, the time of year where my wife 
>> yells: “Red Alert! Shields Up!"
>> 
>> 
>> All the best,
>> 
>> Edd
>> 
>> 
>> Edd M. Schillay
>> Starship Enterprise
>> C 37+ | Sail No: NCC-1701-B
>> City Island, NY 
>> Starship Enterprise's Captain's Log
>> 
>> 
>>> On Mar 30, 2016, at 3:20 PM, Joel Aronson via CnC-List 
>>>  wrote:
>>> 
>>> The annual Defender sale is on.  Already placed an order.
>>> 
>>> -- 
>>> Joel 
>>> 301 541 8551
>>> ___
>> 
>> ___
>> 
>> This list is supported by the generous donations of our members. If you like 
>> what we do, please help us pay for our costs by donating. All Contributions 
>> are greatly appreciated!
> ___
> 
> This list is supported by the generous donations of our members. If you like 
> what we do, please help us pay for our costs by donating. All Contributions 
> are greatly appreciated!
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Re: Stus-List Defender sale

[Chuck Gilchrest via CnC-List]

Dave,
I think they can special order most anything from Harken, but the real deals at 
the sale are on the items they keep in stock.  If you are able to physically go 
to the sale , there will be a Harken rep at the event all 4 days so you can 
pick out the exact thing you need.  Or you can call Defender's call center but 
you may want to have the Harken part numbers you need and don't expect a ton of 
engineering expertise from the special orders desk.
You may also want to check APS as I saw they're running a Harken sale as well.
I don't work for Defender or Harken.  I'm an ex-Edson guy that now runs the US 
office for Novabraid Ropes from Canada.
Happy shopping!
Chuck Gilchrest
Half Magic
1983 35 LF
Padanaram, MA

Sent from my iPad

> On Mar 30, 2016, at 4:54 PM, Dave Godwin via CnC-List  
> wrote:
> 
> Chuck,
> 
> I'm in the process of organizing/reorganizing/updating my deck hardware. I'm 
> looking for some Harken footblocks that are not listed online or in the 
> catalog. Question: would they be able to be ordered through Defender?
> 
> And typical of me, I just placed an order for a bunch of stuff. Last week...
> 
> Best,
> Dave
> 
> Sent from my iPad
> 
>> On Mar 30, 2016, at 16:29, Chuck Gilchrest via CnC-List 
>>  wrote:
>> 
>> I will be working at the sale all 4 days in the rope/ cut goods area.  
>> Defender stocked up big time on Novabraid mooring pendants and pre-made 
>> halyards so if you need either of these items, stop by and I'll help you.
>> Chuck Gilchrest
>> S/V Half Magic
>> 1983 LF 35
>> 
>> Sent from my iPad
>> 
>>> On Mar 30, 2016, at 3:52 PM, Edd Schillay via CnC-List 
>>>  wrote:
>>> 
>>> Ah yes, the Defender sale. In other words, the time of year where my wife 
>>> yells: “Red Alert! Shields Up!"
>>> 
>>> 
>>> All the best,
>>> 
>>> Edd
>>> 
>>> 
>>> Edd M. Schillay
>>> Starship Enterprise
>>> C 37+ | Sail No: NCC-1701-B
>>> City Island, NY 
>>> Starship Enterprise's Captain's Log
>>> 
>>> 
 On Mar 30, 2016, at 3:20 PM, Joel Aronson via CnC-List 
  wrote:
 
 The annual Defender sale is on.  Already placed an order.
 
 -- 
 Joel 
 301 541 8551
 ___
>>> 
>>> ___
>>> 
>>> This list is supported by the generous donations of our members. If you 
>>> like what we do, please help us pay for our costs by donating. All 
>>> Contributions are greatly appreciated!
>> ___
>> 
>> This list is supported by the generous donations of our members. If you like 
>> what we do, please help us pay for our costs by donating. All Contributions 
>> are greatly appreciated!
> ___
> 
> This list is supported by the generous donations of our members. If you like 
> what we do, please help us pay for our costs by donating. All Contributions 
> are greatly appreciated!
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Re: Stus-List Defender sale

[Dave Godwin via CnC-List]

Chuck,

I'm in the process of organizing/reorganizing/updating my deck hardware. I'm 
looking for some Harken footblocks that are not listed online or in the 
catalog. Question: would they be able to be ordered through Defender?

And typical of me, I just placed an order for a bunch of stuff. Last week...

Best,
Dave

Sent from my iPad

> On Mar 30, 2016, at 16:29, Chuck Gilchrest via CnC-List 
>  wrote:
> 
> I will be working at the sale all 4 days in the rope/ cut goods area.  
> Defender stocked up big time on Novabraid mooring pendants and pre-made 
> halyards so if you need either of these items, stop by and I'll help you.
> Chuck Gilchrest
> S/V Half Magic
> 1983 LF 35
> 
> Sent from my iPad
> 
>> On Mar 30, 2016, at 3:52 PM, Edd Schillay via CnC-List 
>>  wrote:
>> 
>> Ah yes, the Defender sale. In other words, the time of year where my wife 
>> yells: “Red Alert! Shields Up!"
>> 
>> 
>> All the best,
>> 
>> Edd
>> 
>> 
>> Edd M. Schillay
>> Starship Enterprise
>> C 37+ | Sail No: NCC-1701-B
>> City Island, NY 
>> Starship Enterprise's Captain's Log
>> 
>> 
>>> On Mar 30, 2016, at 3:20 PM, Joel Aronson via CnC-List 
>>>  wrote:
>>> 
>>> The annual Defender sale is on.  Already placed an order.
>>> 
>>> -- 
>>> Joel 
>>> 301 541 8551
>>> ___
>> 
>> ___
>> 
>> This list is supported by the generous donations of our members. If you like 
>> what we do, please help us pay for our costs by donating. All Contributions 
>> are greatly appreciated!
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> 
> This list is supported by the generous donations of our members. If you like 
> what we do, please help us pay for our costs by donating. All Contributions 
> are greatly appreciated!
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what we do, please help us pay for our costs by donating. All Contributions are 
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Re: Stus-List Defender sale

[Danny Haughey via CnC-List]

I want to go to the sale but, they are returning my boat after the paint job 
and I'm not sure I'll be able to drag myself away from looking at my reflection 
in the hull!!  LOL

-- Original Message --
From: Chuck Gilchrest via CnC-List <cnc-list@cnc-list.com>
To: cnc-list@cnc-list.com
Cc: Chuck Gilchrest <csgilchr...@comcast.net>
Subject: Re: Stus-List Defender sale
Date: Wed, 30 Mar 2016 16:29:21 -0400


I will be working at the sale all 4 days in the rope/ cut goods area.  Defender 
stocked up big time on Novabraid mooring pendants and pre-made halyards so if 
you need either of these items, stop by and I'll help you.Chuck GilchrestS/V 
Half Magic1983 LF 35

Sent from my iPad
On Mar 30, 2016, at 3:52 PM, Edd Schillay via CnC-List <cnc-list@cnc-list.com> 
wrote:

Ah yes, the Defender sale. In other words, the time of year where my wife 
yells: Red Alert! Shields Up!" All the best, Edd  Edd M. 
SchillayStarship EnterpriseC 37+ | Sail No: NCC-1701-BCity Island, NY 
Starship Enterprise's Captain's Log  On Mar 30, 2016, at 3:20 PM, Joel Aronson 
via CnC-List <cnc-list@cnc-list.com> wrote:The annual Defender sale is on.  
Already placed an order. -- Joel 301 541 
8551__

This list is supported by the generous donations of our members. If you like 
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greatly appreciated!___

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what we do, please help us pay for our costs by donating. All Contributions are 
greatly appreciated!

Re: Stus-List Defender sale

[Chuck Gilchrest via CnC-List]

I will be working at the sale all 4 days in the rope/ cut goods area.  Defender 
stocked up big time on Novabraid mooring pendants and pre-made halyards so if 
you need either of these items, stop by and I'll help you.
Chuck Gilchrest
S/V Half Magic
1983 LF 35

Sent from my iPad

> On Mar 30, 2016, at 3:52 PM, Edd Schillay via CnC-List 
>  wrote:
> 
> Ah yes, the Defender sale. In other words, the time of year where my wife 
> yells: “Red Alert! Shields Up!"
> 
> 
> All the best,
> 
> Edd
> 
> 
> Edd M. Schillay
> Starship Enterprise
> C 37+ | Sail No: NCC-1701-B
> City Island, NY 
> Starship Enterprise's Captain's Log
> 
> 
>> On Mar 30, 2016, at 3:20 PM, Joel Aronson via CnC-List 
>>  wrote:
>> 
>> The annual Defender sale is on.  Already placed an order.
>> 
>> -- 
>> Joel 
>> 301 541 8551
>> ___
> 
> ___
> 
> This list is supported by the generous donations of our members. If you like 
> what we do, please help us pay for our costs by donating. All Contributions 
> are greatly appreciated!
___

This list is supported by the generous donations of our members. If you like 
what we do, please help us pay for our costs by donating. All Contributions are 
greatly appreciated!

Re: Stus-List Defender sale

[Edd Schillay via CnC-List]

Ah yes, the Defender sale. In other words, the time of year where my wife 
yells: “Red Alert! Shields Up!"


All the best,

Edd


Edd M. Schillay
Starship Enterprise
C 37+ | Sail No: NCC-1701-B
City Island, NY 
Starship Enterprise's Captain's Log 


> On Mar 30, 2016, at 3:20 PM, Joel Aronson via CnC-List 
>  wrote:
> 
> The annual Defender sale is on.  Already placed an order.
> 
> -- 
> Joel 
> 301 541 8551
> ___

___

This list is supported by the generous donations of our members. If you like 
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greatly appreciated!

Stus-List Defender sale

[Joel Aronson via CnC-List]

The annual Defender sale is on.  Already placed an order.

-- 
Joel
301 541 8551
___

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Re: Stus-List Defender

[Joel Aronson]

My order was shipped yesterday and is scheduled for delivery for today!  It
will be like Christmas for me this evening!

Joel


On Mon, Mar 31, 2014 at 8:53 PM, John and Maryann Read 
johnpr...@comcast.net wrote:

 I was physically there - an absolutely glorious madhouse of semi organized
 mayhem.  Place was packed.  They had guys in the parking lot directing you
 to open spots.  A shuttle bus to get you to the door.  Over a dozen
 checkout registers.  Staff in each aisle and section to provide info on
 this or that.  All in all very well run.



 Got new Gill OS2 foul weather suit (with lifetime guarantee), some LED
 lights for the main cabin, miscellaneous stuff



 John and Maryann

 Legacy III

 1982 CC 34

 Noank, CT



 *From:* CnC-List [mailto:cnc-list-boun...@cnc-list.com] *On Behalf Of *Chuck
 S
 *Sent:* Sunday, March 30, 2014 9:21 PM

 *To:* cnc-list@cnc-list.com
 *Subject:* Stus-List Defender



 Just got my order into Defender before the sale ended!

 16,000 Reverse cycle AC/heat and some stuff



 Chuck
 *Resolute*
 1990 CC 34R
 Atlantic City, NJ


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Joel
301 541 8551
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Re: Stus-List Defender

[Danny Haughey]

h  whadja get??!!  I didn't buy anything this year...  I blew the boat 
budget on the bottom job!!  

-- Original Message --
From: Joel Aronson joel.aron...@gmail.com
To: cnc-list@cnc-list.com cnc-list@cnc-list.com
Subject: Re: Stus-List Defender
Date: Mon, 31 Mar 2014 07:57:11 -0400

I placed my order Wednesday. #65533;The confirmation came last night. 
#65533;I'm hoping it ships today or tomorrow.
 Joel

On Sunday, March 30, 2014, Richard N. Bush bushma...@aol.com wrote:
Me too!#65533; My thanks to everyone on this list; I ended up buying a couple 
of things I hadn't even thought of before someone raised the issue here... like 
the nicro solar vents, and a couple of others; of course, it shows up at 
checkout time! Richard1985 37CB#65533;
 Richard N. Bush Law Offices 
 2950 Breckenridge Lane, Suite 9
 Louisville, Kentucky 40220 
 502-584-7255  -Original Message-
 From: Chuck S cscheaf...@comcast.net
 To: cnc-list cnc-list@cnc-list.com
 Sent: Sun, Mar 30, 2014 9:21 pm
 Subject: Stus-List Defender
 
Just got my order into Defender before the sale ended!16,000 Reverse cycle 
AC/heat and some stuff Chuck
 Resolute
 1990 CC 34R
 Atlantic City, NJ___This List is 
provided by the CC Photo Albumhttp://www.cncphotoalbum.comcnc-l...@cnc-list.com

-- 
Joel 
301 541 8551

Do THIS before eating carbs #40;every time#41;
1 EASY tip to increase fat-burning, lower blood sugar  decrease fat storage
http://thirdpartyoffers.juno.com/TGL3141/53396043cea4f604311cdst03vuc___
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Re: Stus-List Defender

[Ken Heaton]

And what isn't cool about needing a courtesy flag for Bermuda and Q flag?
 Perhaps not the flags but what they imply?

Ken H.


On 31 March 2014 10:01, Joel Aronson joel.aron...@gmail.com wrote:

 Danny,

 Nothing sexy!  New refrigeration unit, courtesy flag for Bermuda and Q
 flag, a cam cleat, emergency lights etc.

 Joel


 On Mon, Mar 31, 2014 at 8:31 AM, Danny Haughey djhaug...@juno.com wrote:

 h  whadja get??!!  I didn't buy anything this year...  I blew the
 boat budget on the bottom job!!


 -- Original Message --
 From: Joel Aronson joel.aron...@gmail.com
 To: cnc-list@cnc-list.com cnc-list@cnc-list.com
 Subject: Re: Stus-List Defender
 Date: Mon, 31 Mar 2014 07:57:11 -0400

 I placed my order Wednesday. �The confirmation came last night. �I'm
 hoping it ships today or tomorrow.

 Joel

 On Sunday, March 30, 2014, Richard N. Bush bushma...@aol.com wrote:

 Me too!� My thanks to everyone on this list; I ended up buying a couple
 of things I hadn't even thought of before someone raised the issue here...
 like the nicro solar vents, and a couple of others; of course, it shows up
 at checkout time!

 Richard
 1985 37CB
 �

 Richard N. Bush Law Offices
 2950 Breckenridge Lane, Suite 9
 Louisville, Kentucky 40220
 502-584-7255


 -Original Message-
 From: Chuck S cscheaf...@comcast.net
 To: cnc-list cnc-list@cnc-list.com
 Sent: Sun, Mar 30, 2014 9:21 pm
 Subject: Stus-List Defender

 Just got my order into Defender before the sale ended!
 16,000 Reverse cycle AC/heat and some stuff

 Chuck
 Resolute
 1990 CC 34R
 Atlantic City, NJ

 ___
 This List is provided by the CC Photo 
 Albumhttp://www.cncphotoalbum.comcnc-l...@cnc-list.com



 --
 Joel
 301 541 8551


 
 *Do THIS before eating carbs (every time)*
 1 EASY tip to increase fat-burning, lower blood sugar  decrease fat
 storage
 http://thirdpartyoffers.juno.com/TGL3142/53396043cea4f604311cdst03vuc
 info.fixyourbloodsugar.comhttp://thirdpartyoffers.juno.com/TGL3142/53396043cea4f604311cdst03vuc

 ___
 This List is provided by the CC Photo Album
 http://www.cncphotoalbum.com
 CnC-List@cnc-list.com




 --
 Joel
 301 541 8551

 ___
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 CnC-List@cnc-list.com


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Re: Stus-List Defender

[Danny Haughey]

it's all in the eye of the beholder...  a refer unit sounds pretty hawt!  (pun 
intended...)Congrats and the cool stuff. Of course the buying is great fun, the 
install can be a bit of a bear but then when its done...Magic!  LOL

-- Original Message --
From: Ken Heaton kenhea...@gmail.com
To: cnc-list cnc-list@cnc-list.com
Subject: Re: Stus-List Defender
Date: Mon, 31 Mar 2014 10:45:15 -0300


And what isn't cool about needing a courtesy flag for Bermuda and Q flag?  
Perhaps not the flags but what they imply?
 Ken H.

On 31 March 2014 10:01, Joel Aronson joel.aron...@gmail.com wrote:
Danny, Nothing sexy!  New refrigeration unit, courtesy flag for Bermuda and Q 
flag, a cam cleat, emergency lights etc. Joel

On Mon, Mar 31, 2014 at 8:31 AM, Danny Haughey djhaug...@juno.com wrote:
h  whadja get??!!  I didn't buy anything this year...  I blew the boat 
budget on the bottom job!!  

-- Original Message --
From: Joel Aronson joel.aron...@gmail.com
 To: cnc-list@cnc-list.com cnc-list@cnc-list.com
Subject: Re: Stus-List Defender
 Date: Mon, 31 Mar 2014 07:57:11 -0400

I placed my order Wednesday. #65533;The confirmation came last night. 
#65533;I'm hoping it ships today or tomorrow. Joel

On Sunday, March 30, 2014, Richard N. Bush bushma...@aol.com wrote:
Me too!#65533; My thanks to everyone on this list; I ended up buying a couple 
of things I hadn't even thought of before someone raised the issue here... like 
the nicro solar vents, and a couple of others; of course, it shows up at 
checkout time! Richard1985 37CB#65533;
 Richard N. Bush Law Offices 
 2950 Breckenridge Lane, Suite 9
 Louisville, Kentucky 40220 
 502-584-7255  -Original Message-
 From: Chuck S cscheaf...@comcast.net
 To: cnc-list cnc-list@cnc-list.com
 Sent: Sun, Mar 30, 2014 9:21 pm
 Subject: Stus-List Defender
 
Just got my order into Defender before the sale ended!16,000 Reverse cycle 
AC/heat and some stuff Chuck
 Resolute
 1990 CC 34R
 Atlantic City, NJ___This List is 
provided by the CC Photo Albumhttp://www.cncphotoalbum.comcnc-l...@cnc-list.com

-- 
Joel 
301 541 8551



Do THIS before eating carbs (every time)
 1 EASY tip to increase fat-burning, lower blood sugar  decrease fat storage
info.fixyourbloodsugar.com
___
 This List is provided by the CC Photo Album
 http://www.cncphotoalbum.com
 CnC-List@cnc-list.com
 
 -- 
Joel 
301 541 8551
___
 This List is provided by the CC Photo Album
 http://www.cncphotoalbum.com
 CnC-List@cnc-list.com
 

Old School Yearbook Pics
View Class Yearbooks Online Free. Search by School  Year. Look Now!
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Re: Stus-List Defender

[jim aridas]

Chuck,That AC unit is not gong to help you sail faster during AC race week you 
know! Of course the extra weight could help my results in sailing against you! 
Make sure you get that installed before summer.JimGalaxy1982 34'Brielle, NJ

Date: Mon, 31 Mar 2014 01:20:46 +
From: cscheaf...@comcast.net
To: cnc-list@cnc-list.com
Subject: Stus-List Defender

Just got my order into Defender before the sale ended!
16,000 Reverse cycle AC/heat and some stuff

Chuck
Resolute
1990 CC 34R
Atlantic City, NJ

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Re: Stus-List Defender

[John and Maryann Read]

I was physically there – an absolutely glorious madhouse of semi organized 
mayhem.  Place was packed.  They had guys in the parking lot directing you to 
open spots.  A shuttle bus to get you to the door.  Over a dozen checkout 
registers.  Staff in each aisle and section to provide info on this or that.  
All in all very well run.



Got new Gill OS2 foul weather suit (with lifetime guarantee), some LED lights 
for the main cabin, miscellaneous stuff



John and Maryann

Legacy III

1982 CC 34

Noank, CT



From: CnC-List [mailto:cnc-list-boun...@cnc-list.com] On Behalf Of Chuck S
Sent: Sunday, March 30, 2014 9:21 PM
To: cnc-list@cnc-list.com
Subject: Stus-List Defender



Just got my order into Defender before the sale ended!

16,000 Reverse cycle AC/heat and some stuff



Chuck
Resolute
1990 CC 34R
Atlantic City, NJ



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Stus-List Defender

[Chuck S]

Just got my order into Defender before the sale ended! 
16,000 Reverse cycle AC/heat and some stuff 

Chuck 
Resolute 
1990 CC 34R 
Atlantic City, NJ 
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Re: Stus-List Defender

[Richard N. Bush]

Me too!  My thanks to everyone on this list; I ended up buying a couple of 
things I hadn't even thought of before someone raised the issue here... like 
the nicro solar vents, and a couple of others; of course, it shows up at 
checkout time!


Richard
1985 37CB


Richard N. Bush Law Offices 
2950 Breckenridge Lane, Suite 9
Louisville, Kentucky 40220 
502-584-7255



-Original Message-
From: Chuck S cscheaf...@comcast.net
To: cnc-list cnc-list@cnc-list.com
Sent: Sun, Mar 30, 2014 9:21 pm
Subject: Stus-List Defender



Just got my order into Defender before the sale ended!

16,000 Reverse cycle AC/heat and some stuff



Chuck
Resolute
1990 CC 34R
Atlantic City, NJ



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Stus-List Defender sale

[Joel Aronson]

The Defender spring sale starts on-line tomorrow at 2:00, and Thursday in
the store.

I wish I could justify the ride, but I'll have to order on-line.

-- 
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301 541 8551
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Stus-List Defender sale

[Joel Aronson]

The boat show sale has started.

Joel Aronson

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Re: Stus-List Defender delivery (and a plug for Nexus)

[djhaug...@juno.com]

Hi Wally!

yea I understand that and, it makes sense that the manufacturer would sell 
refurbed stuff and they would probably make sure that the consumer could never 
tell it was refurbed.  No scratches or damaged packaging.  

However, this is the vendor opening factory sealed packaging in their facility 
and still trying to sell as new.  I think there is a big difference.  I can 
see that they want to show the item to someone but, OPEN ONE BOX, not ALL of 
them.The factory put a seal on the box for a reason.  Everything probably 
is fine but, WTF...it is becoming a matter of principle.  

I'm on the fence as to whether I want to make more of a deal about it...  

Danny
-- Original Message --
From: Wally Bryant w...@wbryant.com
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery  (and a plug for Nexus)
Date: Thu, 11 Apr 2013 00:52:48 +0100

Well, all's well that ends well.

It is true that just about every purchase/registration agreement 
includes a provision for the manufacturer to provide refurbished 
hardware as new.  That has been true for decades.  Heck, if they had to 
burn every return, they would have to factor that into the business 
model and adjust the retail price accordingly, which would put them out 
of business because there's always someone ready to make an empty 
promise to take your money to make a 30/60/90 day objective.

Having done upgrades and additions to my Nexus NX-2 system, I (*years 
ago*) bought a 'multi-display' online and opened the pretty new box to 
find a beat up old NX-1 part inside.  NX-1 had been out of production 
for years... I called the reseller and expressed my dissatisfaction in 
brutal terms.  It's important to know when to shut up and listen, so I 
did, and as a result I received a brand new part.  I also received RMA 
instructions, but was so ticked off that I wanted a prepaid UPS voucher 
because I wasn't going to pay for the return.  Never got the voucher, 
but I kept the old part around for years just in case a Federal Marshall 
showed up with a subpoena.  VBG

Anyway, I did want to mention that my Nexus NX-2 system has performed 
flawlessly for ten years now.  I couldn't sail without it.

Wal

you wrote:
 Well, They sent me out another unit it is exactly the same...  Except, now 
 everything says TackTick instead of Raymarine...  If it wasn't for that, I'd 
 have bet it was the same box of stuff... I don't what to say...  Why would 
 they open the boxes...it does not make any sense to me... Is the fact that it 
 now says TackTick mean anything...  It's just weird...  guess I'll stick with 
 this and see if it works... Danny


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Re: Stus-List Defender delivery (and a plug for Nexus)

[Gary Nylander]

Still got that NX1 display? I could always use a spare.

Gary
St. Michaels, MD
- Original Message - 
From: Wally Bryant w...@wbryant.com

To: cnc-list@cnc-list.com
Sent: Wednesday, April 10, 2013 7:52 PM
Subject: Re: Stus-List Defender delivery (and a plug for Nexus)



Well, all's well that ends well.

It is true that just about every purchase/registration agreement includes 
a provision for the manufacturer to provide refurbished hardware as new. 
That has been true for decades.  Heck, if they had to burn every return, 
they would have to factor that into the business model and adjust the 
retail price accordingly, which would put them out of business because 
there's always someone ready to make an empty promise to take your money 
to make a 30/60/90 day objective.


Having done upgrades and additions to my Nexus NX-2 system, I (*years 
ago*) bought a 'multi-display' online and opened the pretty new box to 
find a beat up old NX-1 part inside.  NX-1 had been out of production for 
years... I called the reseller and expressed my dissatisfaction in brutal 
terms.  It's important to know when to shut up and listen, so I did, and 
as a result I received a brand new part.  I also received RMA 
instructions, but was so ticked off that I wanted a prepaid UPS voucher 
because I wasn't going to pay for the return.  Never got the voucher, but 
I kept the old part around for years just in case a Federal Marshall 
showed up with a subpoena.  VBG


Anyway, I did want to mention that my Nexus NX-2 system has performed 
flawlessly for ten years now.  I couldn't sail without it.


Wal

you wrote:
Well, They sent me out another unit it is exactly the same...  Except, 
now everything says TackTick instead of Raymarine...  If it wasn't for 
that, I'd have bet it was the same box of stuff... I don't what to say... 
Why would they open the boxes...it does not make any sense to me... Is 
the fact that it now says TackTick mean anything...  It's just weird... 
guess I'll stick with this and see if it works... Danny



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Re: Stus-List Defender delivery

[Pierre Tremblay]

Amongst other things I received from Defender last week was a BG Triton T41 
display. It only had a nylon strap around the box that you could slip aside to 
open the box. No seal. All the little bags inside where sealed and everything 
look new. 



 De : Knowles Rich r...@sailpower.ca
À : cnc-list@cnc-list.com cnc-list@cnc-list.com 
Envoyé le : jeudi 11 avril 2013 13h13
Objet : Re: Stus-List Defender delivery
  


I did a bit of research today and nipped in to the Binnacle to have a peek at 
the various instruments in their boxes and see how the packaging looks. None 
of the Raymarine, and most other manufacturers', boxes arrive from the 
manufacturer/ distributor sealed. The rationale is that most customers want to 
fondle what they are thinking of purchasing so the boxes often may have been 
opened by several prospective customers before they are sold. Makes sense when 
you consider the cost of having one of everything on display so you don't have 
to open a box. 


It does not account for any cosmetic or other damage. 


Rich Knowles
Indigo. LF38
Halifax



On 2013-04-09, at 10:41 PM, djhaug...@juno.com djhaug...@juno.com wrote:

 
Well, 

They sent me out another unit it is exactly the same...  Except, now  
everything says TackTick instead of Raymarine...  If it wasn't for that,  I'd 
have bet it was the same box of stuff... 

I don't what to say...  Why would they open the boxes...it does not  make any 
sense to me... 

Is the fact that it now says TackTick mean anything...  It's just  weird...  
guess I'll stick with this and see if it works... 

Danny 


-- Original Message --
From: Hoyt, Mike 
  mike.h...@impgroup.com
To: 
  cnc-list@cnc-list.com
Subject: 
  Re: Stus-List Defender delivery
Date: Mon, 8 Apr 2013 09:28:30 
-0300


Danny 

Do you suspect  this was maybe a display unit at some point?  Are they 
offering an open  box discount like many big box retailers do? 

Mike 


  
From: CnC-List  [mailto:cnc-list-boun...@cnc-list.com] On Behalf Of 
djhaug...@juno.com
Sent: Saturday, April 06, 2013 7:43 PM
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
 

Okay, 
So the Tack tick/raymarine instruments just showed up Thursday night.   I 
opened the shipping box and pulled out the Tack Tick box and the first  thing 
I notice is the factory seal is broken.  I go no further and write  them the 
next morning and tell them about the seal.  Thay then  say, 
Mr. Haughey, Thank you for your email. There are times when our sales 
department will
need to open the boxes on some instruments to double check something such as
if all the parts are present. I would say go ahead and inspect the item to
ensure all pieces are in the box and nothing looks amiss. There should be
instructions in the box which will tell you what should be included. If
anything looks questionable, please send us a photo and we can check on our
end to see if that is how the unit should be or not. I do not think what you
received is anything used, though, we likely just had to get into an unit
box to check on a part. Sincerely,...

I really don't like this answer.  Why would they open a box the check if all 
the parts are there???  I call BS!

Anyway, I open the box this morning and there are scratches, the lens 
protectors are all bubbles underneath.  They just called me as I'm writing 
this...

He is telling me that they aren't packages well from the factory, they have 
never taken a return...blah blah blah...but, I'll get another one right out 
to you...

He have a much better argument if the factory seal wasn't broken...  The 
stuff is all rattling around in the box!  This is how ray marine packages a 
$2000 system?

I guess Ill find out when I get the next one...

Here a few photos.

http://sdrv.ms/10FhaTl

http://sdrv.ms/10Fhh17

http://sdrv.ms/10FhpO8

http://sdrv.ms/10FhD7S

http://sdrv.ms/10FhGk6

It just all seems quite strange to me...

Danny
Lolita
1973 Viking 33
Westport Point, MA 


-- Original Message --
From: djhaug...@juno.com djhaug...@juno.com
To: cnc-list@cnc-list.com
Subject: Re: 
  Stus-List Defender delivery
Date: Tue, 02 Apr 2013 06:23:33 -0400

I 
  got my stuff yesterday too!  I did not get a chance to open the boxes yet 
  but, should do that this evening.

I had walled out of there without 
  ordering a new hatch.  My bowmar hatch has a broken hinge and there are 
  no replacement parts available.  So I ended up calling then like 
  thursday, after the sale and they honored the sale price on a lewmar low 
  profile model.  

I pulled the old hatch over the weekend and all 
  the bolts were suck and some snapped.  I guess that the nw hatch was 
  definitely in order.  I've now blown my budget for this 
  year.

Danny
Lolita
1973 viking 33
Westport point, 
  ma

T-Mobile. America’s First Nationwide 4G Network


  
- Reply message -
From: Chuck S cscheaf...@comcast.net
To: 
  cnc-list CNC boat

Re: Stus-List Defender delivery

[Chuck S]

Thanks for the report but I just can't agree. 
Makes more sense to me that the instruments are sealed and locked up behind the 
counter, and one box is available as a display for inspection by buyers. If it 
is handled by shoppers, I consider that to open box. That's how I have found 
espensive electronics for more than 10 years. Otherwise shoppers help 
themselves to parts. 


Chuck 
Resolute 
1990 CC 34R 
Atlantic City, NJ 
- Original Message -
From: Knowles Rich r...@sailpower.ca 
To: cnc-list@cnc-list.com 
Sent: Thursday, April 11, 2013 1:13:19 PM 
Subject: Re: Stus-List Defender delivery 


I did a bit of research today and nipped in to the Binnacle to have a peek at 
the various instruments in their boxes and see how the packaging looks. None of 
the Raymarine, and most other manufacturers', boxes arrive from the 
manufacturer/ distributor sealed. The rationale is that most customers want to 
fondle what they are thinking of purchasing so the boxes often may have been 
opened by several prospective customers before they are sold. Makes sense when 
you consider the cost of having one of everything on display so you don't have 
to open a box. 


It does not account for any cosmetic or other damage. 


Rich Knowles 
Indigo. LF38 
Halifax 




On 2013-04-09, at 10:41 PM,  djhaug...@juno.com   djhaug...@juno.com  
wrote: 





Well, 

They sent me out another unit it is exactly the same... Except, now everything 
says TackTick instead of Raymarine... If it wasn't for that, I'd have bet it 
was the same box of stuff... 

I don't what to say... Why would they open the boxes...it does not make any 
sense to me... 

Is the fact that it now says TackTick mean anything... It's just weird... guess 
I'll stick with this and see if it works... 

Danny 


-- Original Message -- 
From: Hoyt, Mike  mike.h...@impgroup.com  
To:  cnc-list@cnc-list.com  
Subject: Re: Stus-List Defender delivery 
Date: Mon, 8 Apr 2013 09:28:30 -0300 




Danny 

Do you suspect this was maybe a display unit at some point? Are they offering 
an open box discount like many big box retailers do? 

Mike 


From: CnC-List [ mailto:cnc-list-boun...@cnc-list.com ] On Behalf Of 
djhaug...@juno.com 
Sent: Saturday, April 06, 2013 7:43 PM 
To: cnc-list@cnc-list.com 
Subject: Re: Stus-List Defender delivery 


Okay, 
So the Tack tick/raymarine instruments just showed up Thursday night. I opened 
the shipping box and pulled out the Tack Tick box and the first thing I notice 
is the factory seal is broken. I go no further and write them the next morning 
and tell them about the seal. Thay then say, Mr. Haughey,

Thank you for your email. There are times when our sales department will
need to open the boxes on some instruments to double check something such as
if all the parts are present. I would say go ahead and inspect the item to
ensure all pieces are in the box and nothing looks amiss. There should be
instructions in the box which will tell you what should be included. If
anything looks questionable, please send us a photo and we can check on our
end to see if that is how the unit should be or not. I do not think what you
received is anything used, though, we likely just had to get into an unit
box to check on a part.

Sincerely,... 

I really don't like this answer.  Why would they open a box the check if all 
the parts are there???  I call BS! 

Anyway, I open the box this morning and there are scratches, the lens 
protectors are all bubbles underneath.  They just called me as I'm writing 
this... 

He is telling me that they aren't packages well from the factory, they have 
never taken a return...blah blah blah...but, I'll get another one right out to 
you... 

He have a much better argument if the factory seal wasn't broken...  The stuff 
is all rattling around in the box!  This is how ray marine packages a $2000 
system? 

I guess Ill find out when I get the next one... 

Here a few photos. 

http://sdrv.ms/10FhaTl 

http://sdrv.ms/10Fhh17 

http://sdrv.ms/10FhpO8 

http://sdrv.ms/10FhD7S 

http://sdrv.ms/10FhGk6 

I t just all seems quite strange to me... 

Danny 
Lolita 
1973 Viking 33 
Westport Point, MA 


-- Original Message -- 
From:  djhaug...@juno.com   djhaug...@juno.com  
To: cnc-list@cnc-list.com 
Subject: Re: Stus-List Defender delivery 
Date: Tue, 02 Apr 2013 06:23:33 -0400 

I got my stuff yesterday too! I did not get a chance to open the boxes yet but, 
should do that this evening. 

I had walled out of there without ordering a new hatch. My bowmar hatch has a 
broken hinge and there are no replacement parts available. So I ended up 
calling then like thursday, after the sale and they honored the sale price on a 
lewmar low profile model. 

I pulled the old hatch over the weekend and all the bolts were suck and some 
snapped. I guess that the nw hatch was definitely in order. I've now blown my 
budget for this year. 

Danny 
Lolita 
1973 viking 33 
Westport point, ma 

T-Mobile

Re: Stus-List Defender delivery

[djhaug...@juno.com]

I know...  You just let anyone fondle $2k worth of electronics and then want to 
sell add new...you'd think they wouldn't let announce touch the merch.  Like 
the cell phone companies now display empty cell phones.

Who is to say something isn't missing and you don't find out till your in three 
middle of the install...

Danny

T-Mobile. America’s First Nationwide 4G Network

- Reply message -
From: Chuck S cscheaf...@comcast.net
To: cnc-list@cnc-list.com
Subject: Stus-List Defender delivery
Date: Thu, Apr 11, 2013 4:41 pm
Thanks for the report but I just can't agree.  
Makes more sense to me that the instruments are sealed and locked up behind the 
counter, and one box is available as a display for inspection by buyers.  If it 
is handled by shoppers, I consider that to open box.  That's how I have found 
espensive electronics for more than 10 years.  Otherwise shoppers help 
themselves to parts.

Chuck
Resolute
1990 CC 34R
Atlantic City, NJ
From: Knowles Rich r...@sailpower.ca
To: cnc-list@cnc-list.com
Sent: Thursday, April 11, 2013 1:13:19 PM
Subject: Re: Stus-List Defender delivery

I did a bit of research today and nipped in to the Binnacle to have a peek at 
the various instruments in their boxes and see how the packaging looks. None of 
the Raymarine, and most other manufacturers', boxes arrive from the 
manufacturer/ distributor sealed. The rationale is that most customers want to 
fondle what they are thinking of purchasing so the boxes often may have been 
opened by several prospective customers before they are sold. Makes sense when 
you consider the cost of having one of everything on display so you don't have 
to open a box. 
It does not account for any cosmetic or other damage. 
Rich KnowlesIndigo.. LF38Halifax


On 2013-04-09, at 10:41 PM, djhaug...@juno.com djhaug...@juno.com wrote:




Well,

They sent me out another unit it is exactly the same...  Except, now 
everything says TackTick instead of Raymarine...  If it wasn't for that, 
I'd have bet it was the same box of stuff...

I don't what to say...  Why would they open the boxes...it does not 
make any sense to me...

Is the fact that it now says TackTick mean anything...  It's just 
weird...  guess I'll stick with this and see if it works...

Danny


-- Original Message --
From: Hoyt, Mike 
mike.h...@impgroup.com
To: 
cnc-list@cnc-list.com
Subject: 
Re: Stus-List Defender delivery
Date: Mon, 8 Apr 2013 09:28:30 
-0300



Danny

Do you suspect 
this was maybe a display unit at some point?  Are they offering an open 
box discount like many big box retailers do?

Mike



From: CnC-List 
[mailto:cnc-list-boun...@cnc-list.com] 
On Behalf Of djhaug...@juno.com
Sent: 
Saturday, April 06, 2013 7:43 PM
To: cnc-list@cnc-list.com
Subject: 
Re: Stus-List Defender delivery


Okay,
So the Tack tick/raymarine instruments just showed up Thursday night.. 
I opened the shipping box and pulled out the Tack Tick box and the first 
thing I notice is the factory seal is broken.  I go no further and write 
them the next morning and tell them about the seal.  Thay then 
say, Mr. Haughey,

Thank you for your email. There are times when our sales department will
need to open the boxes on some instruments to double check something such as
if all the parts are present. I would say go ahead and inspect the item to
ensure all pieces are in the box and nothing looks amiss. There should be
instructions in the box which will tell you what should be included. If
anything looks questionable, please send us a photo and we can check on our
end to see if that is how the unit should be or not. I do not think what you
received is anything used, though, we likely just had to get into an unit
box to check on a part.

Sincerely,...

I really don't like this answer.  Why would they open a box the check if all 
the parts are there???  I call BS!

Anyway, I open the box this morning and there are scratches, the lens 
protectors are all bubbles underneath.  They just called me as I'm writing 
this...

He is telling me that they aren't packages well from the factory, they have 
never taken a return...blah blah blah...but, I'll get another one right out to 
you...

He have a much better argument if the factory seal wasn't broken...  The stuff 
is all rattling around in the box!  This is how ray marine packages a $2000 
system?

I guess Ill find out when I get the next one...

Here a few photos.

http://sdrv.ms/10FhaTl

http://sdrv.ms/10Fhh17

http://sdrv.ms/10FhpO8

http://sdrv.ms/10FhD7S

http://sdrv.ms/10FhGk6

It just all seems quite strange to me...

Danny
Lolita
1973 Viking 33
Westport Point, MA


-- Original Message --
From: djhaug...@juno.com djhaug...@juno.com
To: cnc-list@cnc-list.com
Subject: Re: 
Stus-List Defender delivery
Date: Tue, 02 Apr 2013 06:23:33 -0400

I 
got my stuff yesterday too!  I did not get a chance to open the boxes yet 
but, should do that this evening.

I had walled out of there without 
ordering a new hatch.  My

Re: Stus-List Defender delivery

[Knowles Rich]

Danny! Stop it. We all have bought electronics and have generally have had very 
few problems. The first thing to do when you open the box is to check all the 
bits are there and make sure the stuff is in good shape. If not, complain. If 
its all there and not beat up, start installing. Lets not look for trouble 
where there likely isn't any. 

Rich Knowles
Indigo. LF38
Halifax

On 2013-04-11, at 18:02, djhaug...@juno.com djhaug...@juno.com wrote:

I know...  You just let anyone fondle $2k worth of electronics and then want to 
sell add new...you'd think they wouldn't let announce touch the merch.  Like 
the cell phone companies now display empty cell phones.

Who is to say something isn't missing and you don't find out till your in three 
middle of the install...

Danny

T-Mobile. America’s First Nationwide 4G Network

- Reply message -
From: Chuck S cscheaf...@comcast.net
To: cnc-list@cnc-list.com
Subject: Stus-List Defender delivery
Date: Thu, Apr 11, 2013 4:41 pm


Thanks for the report but I just can't agree.  
Makes more sense to me that the instruments are sealed and locked up behind the 
counter, and one box is available as a display for inspection by buyers.  If it 
is handled by shoppers, I consider that to open box.  That's how I have found 
espensive electronics for more than 10 years.  Otherwise shoppers help 
themselves to parts.

Chuck
Resolute
1990 CC 34R
Atlantic City, NJ
From: Knowles Rich r...@sailpower.ca
To: cnc-list@cnc-list.com
Sent: Thursday, April 11, 2013 1:13:19 PM
Subject: Re: Stus-List Defender delivery

I did a bit of research today and nipped in to the Binnacle to have a peek at 
the various instruments in their boxes and see how the packaging looks. None of 
the Raymarine, and most other manufacturers', boxes arrive from the 
manufacturer/ distributor sealed. The rationale is that most customers want to 
fondle what they are thinking of purchasing so the boxes often may have been 
opened by several prospective customers before they are sold. Makes sense when 
you consider the cost of having one of everything on display so you don't have 
to open a box. 

It does not account for any cosmetic or other damage. 

Rich Knowles
Indigo.. LF38
Halifax


On 2013-04-09, at 10:41 PM, djhaug...@juno.com djhaug...@juno.com wrote:

Well,
 
They sent me out another unit it is exactly the same...  Except, now everything 
says TackTick instead of Raymarine...  If it wasn't for that, I'd have bet it 
was the same box of stuff...
 
I don't what to say...  Why would they open the boxes...it does not make any 
sense to me...
 
Is the fact that it now says TackTick mean anything...  It's just weird...  
guess I'll stick with this and see if it works...
 
Danny


-- Original Message --
From: Hoyt, Mike mike.h...@impgroup.com
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
Date: Mon, 8 Apr 2013 09:28:30 -0300

Danny
 
Do you suspect this was maybe a display unit at some point?  Are they offering 
an open box discount like many big box retailers do?
 
Mike
From: CnC-List [mailto:cnc-list-boun...@cnc-list.com] On Behalf Of 
djhaug...@juno.com
Sent: Saturday, April 06, 2013 7:43 PM
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
 
Okay,
So the Tack tick/raymarine instruments just showed up Thursday night..  I 
opened the shipping box and pulled out the Tack Tick box and the first thing I 
notice is the factory seal is broken.  I go no further and write them the next 
morning and tell them about the seal.  Thay thensay, 
Mr. Haughey,

Thank you for your email. There are times when our sales department will
need to open the boxes on some instruments to double check something such as
if all the parts are present. I would say go ahead and inspect the item to
ensure all pieces are in the box and nothing looks amiss. There should be
instructions in the box which will tell you what should be included. If
anything looks questionable, please send us a photo and we can check on our
end to see if that is how the unit should be or not. I do not think what you
received is anything used, though, we likely just had to get into an unit
box to check on a part.

Sincerely,...

I really don't like this answer.  Why would they open a box the check if all 
the parts are there???  I call BS!

Anyway, I open the box this morning and there are scratches, the lens 
protectors are all bubbles underneath.  They just called me as I'm writing 
this...

He is telling me that they aren't packages well from the factory, they have 
never taken a return...blah blah blah...but, I'll get another one right out to 
you...

He have a much better argument if the factory seal wasn't broken...  The stuff 
is all rattling around in the box!  This is how ray marine packages a $2000 
system?

I guess Ill find out when I get the next one...

Here a few photos.

http://sdrv.ms/10FhaTl

http://sdrv.ms/10Fhh17

http://sdrv.ms/10FhpO8

http://sdrv.ms/10FhD7S

http://sdrv.ms/10FhGk6

Re: Stus-List Defender delivery

[djhaug...@juno.com]

Lol..I hear ya but still...it is a lot of money!  We're not talking about a 
$100 item here.  I've bought lits of electronics over the years and have never 
experienced anything like this...

Go buy a $100 bluray player and see if they try and sell you an open box where 
the items are packed to bounce ask over the place during shipping...

I'm just having trouble understanding this particular situation...
I apologize if I'm annoying anyone and I'll now leave ut at this...

I'm still not to sure what in going to do...

Thanks for listening and responding.

Danny
T-Mobile. America’s First Nationwide 4G Network

- Reply message -
From: Knowles Rich r...@sailpower.ca
To: cnc-list@cnc-list.com cnc-list@cnc-list.com
Subject: Stus-List Defender delivery
Date: Thu, Apr 11, 2013 5:20 pm
Danny! Stop it. We all have bought electronics and have generally have had very 
few problems. The first thing to do when you open the box is to check all the 
bits are there and make sure the stuff is in good shape. If not, complain. If 
its all there and not beat up, start installing. Lets not look for trouble 
where there likely isn't any. 

Rich KnowlesIndigo. LF38Halifax
On 2013-04-11, at 18:02, djhaug...@juno.com djhaug...@juno.com wrote:

I know...  You just let anyone fondle $2k worth of electronics and then want to 
sell add new...you'd think they wouldn't let announce touch the merch.  Like 
the cell phone companies now display empty cell phones.

Who is to say something isn't missing and you don't find out till your in three 
middle of the install...

Danny

T-Mobile. America’s First Nationwide 4G Network

- Reply message -
From: Chuck S cscheaf...@comcast.net
To: cnc-list@cnc-list.com
Subject: Stus-List Defender delivery
Date: Thu, Apr 11, 2013 4:41 pm


Thanks for the report but I just can't agree.  
Makes more sense to me that the instruments are sealed and locked up behind the 
counter, and one box is available as a display for inspection by buyers.  If it 
is handled by shoppers, I consider that to open box.  That's how I have found 
espensive electronics for more than 10 years.  Otherwise shoppers help 
themselves to parts.

Chuck
Resolute
1990 CC 34R
Atlantic City, NJ
From: Knowles Rich r...@sailpower.ca
To: cnc-list@cnc-list.com
Sent: Thursday, April 11, 2013 1:13:19 PM
Subject: Re: Stus-List Defender delivery

I did a bit of research today and nipped in to the Binnacle to have a peek at 
the various instruments in their boxes and see how the packaging looks. None of 
the Raymarine, and most other manufacturers', boxes arrive from the 
manufacturer/ distributor sealed. The rationale is that most customers want to 
fondle what they are thinking of purchasing so the boxes often may have been 
opened by several prospective customers before they are sold. Makes sense when 
you consider the cost of having one of everything on display so you don't have 
to open a box. 
It does not account for any cosmetic or other damage. 
Rich KnowlesIndigo.. LF38Halifax


On 2013-04-09, at 10:41 PM, djhaug...@juno.com djhaug...@juno.com wrote:




Well,

They sent me out another unit it is exactly the same...  Except, now 
everything says TackTick instead of Raymarine...  If it wasn't for that, 
I'd have bet it was the same box of stuff...

I don't what to say...  Why would they open the boxes...it does not 
make any sense to me...

Is the fact that it now says TackTick mean anything...  It's just 
weird...  guess I'll stick with this and see if it works...

Danny


-- Original Message --
From: Hoyt, Mike 
mike.h...@impgroup.com
To: 
cnc-list@cnc-list.com
Subject: 
Re: Stus-List Defender delivery
Date: Mon, 8 Apr 2013 09:28:30 
-0300



Danny

Do you suspect 
this was maybe a display unit at some point?  Are they offering an open 
box discount like many big box retailers do?

Mike



From: CnC-List 
[mailto:cnc-list-boun...@cnc-list.com] 
On Behalf Of djhaug...@juno.com
Sent: 
Saturday, April 06, 2013 7:43 PM
To: cnc-list@cnc-list.com
Subject: 
Re: Stus-List Defender delivery


Okay,
So the Tack tick/raymarine instruments just showed up Thursday night... 
I opened the shipping box and pulled out the Tack Tick box and the first 
thing I notice is the factory seal is broken.  I go no further and write 
them the next morning and tell them about the seal.  Thay then 
say, Mr. Haughey,

Thank you for your email. There are times when our sales department will
need to open the boxes on some instruments to double check something such as
if all the parts are present. I would say go ahead and inspect the item to
ensure all pieces are in the box and nothing looks amiss. There should be
instructions in the box which will tell you what should be included. If
anything looks questionable, please send us a photo and we can check on our
end to see if that is how the unit should be or not. I do not think what you
received is anything used, though, we likely just had to get into an unit
box to check on a part.

Sincerely

Re: Stus-List Defender delivery

[Hoyt, Mike]

Brent
 
Does that mean you did not have to buy all your supporting charts from
iTunes and trade in all your std horizon VHF and other gear for Appl...
er Ramarine?  I thought that once you bought a single Raymarine product
(say a compass if they had such ... that you would have to replace
everything else you owned with Raymarine as well and connect them using
RayCloud and buy everything from RayTunes 



From: CnC-List [mailto:cnc-list-boun...@cnc-list.com] On Behalf Of Brent
Driedger
Sent: Tuesday, April 09, 2013 10:00 PM
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery


I have purchased 3 separate  Raymarine products for my boat in the last
2 years from 3 different suppliers including Defender. Each time the
product arrived I am surprised by the very un-Apple like way they do
their packaging. The only reassurance I have that the product was last
touched by foreign factory workers is that the instructions and
supporting bits are sealed in baggies. 

Brent
27-5
s/v Wild Rover
Lake Winnipeg

Sent from my iPhone

On 2013-04-09, at 10:41 PM, djhaug...@juno.com djhaug...@juno.com
wrote:



Well,
 
They sent me out another unit it is exactly the same...  Except,
now everything says TackTick instead of Raymarine...  If it wasn't for
that, I'd have bet it was the same box of stuff...
 
I don't what to say...  Why would they open the boxes...it does
not make any sense to me...
 
Is the fact that it now says TackTick mean anything...  It's
just weird...  guess I'll stick with this and see if it works...
 
Danny


-- Original Message --
From: Hoyt, Mike mike.h...@impgroup.com
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
Date: Mon, 8 Apr 2013 09:28:30 -0300





Danny
 
Do you suspect this was maybe a display unit at some point?  Are
they offering an open box discount like many big box retailers do?
 
Mike


From: CnC-List [mailto:cnc-list-boun...@cnc-list.com] On Behalf
Of djhaug...@juno.com
Sent: Saturday, April 06, 2013 7:43 PM
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery

 
Okay,
So the Tack tick/raymarine instruments just showed up Thursday
night.  I opened the shipping box and pulled out the Tack Tick box and
the first thing I notice is the factory seal is broken.  I go no further
and write them the next morning and tell them about the seal.  Thay then
say, 
Mr. Haughey,

Thank you for your email. There are times when our sales
department will
need to open the boxes on some instruments to double check
something such as
if all the parts are present. I would say go ahead and inspect
the item to
ensure all pieces are in the box and nothing looks amiss. There
should be
instructions in the box which will tell you what should be
included. If
anything looks questionable, please send us a photo and we can
check on our
end to see if that is how the unit should be or not. I do not
think what you
received is anything used, though, we likely just had to get
into an unit
box to check on a part.

Sincerely,...

I really don't like this answer.  Why would they open a box the
check if all the parts are there???  I call BS!

Anyway, I open the box this morning and there are scratches, the
lens protectors are all bubbles underneath.  They just called me as I'm
writing this...

He is telling me that they aren't packages well from the
factory, they have never taken a return...blah blah blah...but, I'll get
another one right out to you...

He have a much better argument if the factory seal wasn't
broken...  The stuff is all rattling around in the box!  This is how ray
marine packages a $2000 system?

I guess Ill find out when I get the next one...

Here a few photos.

http://sdrv.ms/10FhaTl

http://sdrv.ms/10Fhh17

http://sdrv.ms/10FhpO8

http://sdrv.ms/10FhD7S

http://sdrv.ms/10FhGk6

I http://sdrv.ms/10FhpO8 t just all seems quite strange to
me...

Danny
Lolita
1973 Viking 33
Westport Point, MA


-- Original Message --
From: djhaug...@juno.com djhaug...@juno.com
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
Date: Tue, 02 Apr 2013 06:23:33 -0400

I got my stuff yesterday too!  I did not get a chance to open
the boxes yet but, should do that this evening.

I had walled out of there without ordering a new hatch.  My

Re: Stus-List Defender delivery

[djhaug...@juno.com]

Mike,that's funny!...raytunes!  awesome!  Maybe I should be happy the new stuff 
says Tack Tick  LOL Danny

-- Original Message --
From: Hoyt, Mike mike.h...@impgroup.com
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
Date: Wed, 10 Apr 2013 10:00:22 -0300


Brent Does that mean you did not have to buy all your supporting charts from 
iTunes and trade in all your std horizon VHF and other gear for Appl... er 
Ramarine?  I thought that once you bought a single Raymarine product (say a 
compass if they had such ... that you would have to replace everything else you 
owned with Raymarine as well and connect them using RayCloud and buy everything 
from RayTunes  
From: CnC-List [mailto:cnc-list-boun...@cnc-list.com] On Behalf Of Brent 
Driedger
Sent: Tuesday, April 09, 2013 10:00 PM
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
 I have purchased 3 separate  Raymarine products for my boat in the last 2 
years from 3 different suppliers including Defender. Each time the product 
arrived I am surprised by the very un-Apple like way they do their packaging. 
The only reassurance I have that the product was last touched by foreign 
factory workers is that the instructions and supporting bits are sealed in 
baggies.  Brent27-5s/v Wild RoverLake Winnipeg

Sent from my iPhone
On 2013-04-09, at 10:41 PM, djhaug...@juno.com djhaug...@juno.com wrote:

Well, They sent me out another unit it is exactly the same...  Except, now 
everything says TackTick instead of Raymarine...  If it wasn't for that, I'd 
have bet it was the same box of stuff... I don't what to say...  Why would they 
open the boxes...it does not make any sense to me... Is the fact that it now 
says TackTick mean anything...  It's just weird...  guess I'll stick with this 
and see if it works... Danny

-- Original Message --
From: Hoyt, Mike mike.h...@impgroup.com
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
Date: Mon, 8 Apr 2013 09:28:30 -0300

 
Danny Do you suspect this was maybe a display unit at some point?  Are they 
offering an open box discount like many big box retailers do? MikeFrom: 
CnC-List [mailto:cnc-list-boun...@cnc-list.com] On Behalf Of djhaug...@juno.com
Sent: Saturday, April 06, 2013 7:43 PM
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
 Okay,So the Tack tick/raymarine instruments just showed up Thursday night.  I 
opened the shipping box and pulled out the Tack Tick box and the first thing I 
notice is the factory seal is broken.  I go no further and write them the next 
morning and tell them about the seal.  Thay then say, Mr. Haughey,Thank you 
for your email. There are times when our sales department willneed to open the 
boxes on some instruments to double check something such asif all the parts are 
present. I would say go ahead and inspect the item toensure all pieces are in 
the box and nothing looks amiss. There should beinstructions in the box which 
will tell you what should be included. Ifanything looks questionable, please 
send us a photo and we can check on ourend to see if that is how the unit 
should be or not. I do not think what youreceived is anything used, though, we 
likely just had to get into an unitbox to check on a part.Sincerely,...

I really don't like this answer.  Why would they open a box the check if all 
the parts are there???  I call BS!

Anyway, I open the box this morning and there are scratches, the lens 
protectors are all bubbles underneath.  They just called me as I'm writing 
this...

He is telling me that they aren't packages well from the factory, they have 
never taken a return...blah blah blah...but, I'll get another one right out to 
you...

He have a much better argument if the factory seal wasn't broken...  The stuff 
is all rattling around in the box!  This is how ray marine packages a $2000 
system?

I guess Ill find out when I get the next one...

Here a few photos.

http://sdrv.ms/10FhaTl

http://sdrv.ms/10Fhh17

http://sdrv.ms/10FhpO8

http://sdrv.ms/10FhD7S

http://sdrv.ms/10FhGk6

It just all seems quite strange to me...

Danny
Lolita
1973 Viking 33
Westport Point, MA

-- Original Message --
From: djhaug...@juno.com djhaug...@juno.com
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
Date: Tue, 02 Apr 2013 06:23:33 -0400

I got my stuff yesterday too!  I did not get a chance to open the boxes yet 
but, should do that this evening.

I had walled out of there without ordering a new hatch.  My bowmar hatch has a 
broken hinge and there are no replacement parts available.  So I ended up 
calling then like thursday, after the sale and they honored the sale price on a 
lewmar low profile model.  

I pulled the old hatch over the weekend and all the bolts were suck and some 
snapped.  I guess that the nw hatch was definitely in order.  I've now blown my 
budget for this year.

Danny
Lolita
1973 viking 33
Westport point, ma

T-Mobile

Re: Stus-List Defender delivery (and a plug for Nexus)

[Wally Bryant]

Well, all's well that ends well.

It is true that just about every purchase/registration agreement 
includes a provision for the manufacturer to provide refurbished 
hardware as new.  That has been true for decades.  Heck, if they had to 
burn every return, they would have to factor that into the business 
model and adjust the retail price accordingly, which would put them out 
of business because there's always someone ready to make an empty 
promise to take your money to make a 30/60/90 day objective.


Having done upgrades and additions to my Nexus NX-2 system, I (*years 
ago*) bought a 'multi-display' online and opened the pretty new box to 
find a beat up old NX-1 part inside.  NX-1 had been out of production 
for years... I called the reseller and expressed my dissatisfaction in 
brutal terms.  It's important to know when to shut up and listen, so I 
did, and as a result I received a brand new part.  I also received RMA 
instructions, but was so ticked off that I wanted a prepaid UPS voucher 
because I wasn't going to pay for the return.  Never got the voucher, 
but I kept the old part around for years just in case a Federal Marshall 
showed up with a subpoena.  VBG


Anyway, I did want to mention that my Nexus NX-2 system has performed 
flawlessly for ten years now.  I couldn't sail without it.


Wal

you wrote:

Well, They sent me out another unit it is exactly the same...  Except, now 
everything says TackTick instead of Raymarine...  If it wasn't for that, I'd 
have bet it was the same box of stuff... I don't what to say...  Why would they 
open the boxes...it does not make any sense to me... Is the fact that it now 
says TackTick mean anything...  It's just weird...  guess I'll stick with this 
and see if it works... Danny



___
This List is provided by the CC Photo Album
http://www.cncphotoalbum.com
CnC-List@cnc-list.com

Re: Stus-List Defender delivery

[Chuck S]

Danny, 
That's weird . Stick to your guns. Ask them to send you an unopened box. 
Tell em you've heard so many nice things about their customer service being 
second to none and you paid money for brand new instruments, not a display 
item. If that doesn't get you satisfaction, ask to speak to a supervisor. Can't 
hurt. I spent $900 this year and several thousand over the years, and I'll 
complain too, if it might help. 


Chuck 
Resolute 
1990 CC 34R 
Atlantic City, NJ 
- Original Message -
From: djhaughey @ juno .com 
To: cnc-list@cnc-list.com 
Sent: Tuesday, April 9, 2013 6:41:24 PM 
Subject: Re: Stus-List Defender delivery 


Well, 

They sent me out another unit it is exactly the same... Except, now everything 
says TackTick instead of Raymarine ... If it wasn't for that, I'd have bet it 
was the same box of stuff... 

I don't what to say... Why would they open the boxes...it does not make any 
sense to me... 

Is the fact that it now says TackTick mean anything... It's just weird... guess 
I'll stick with this and see if it works... 

Danny 


-- Original Message -- 
From: Hoyt, Mike Mike.Hoyt@ impgroup .com 
To: cnc-list@cnc-list.com 
Subject: Re: Stus-List Defender delivery 
Date: Mon, 8 Apr 2013 09:28:30 -0300 




Danny 

Do you suspect this was maybe a display unit at some point? Are they offering 
an open box discount like many big box retailers do? 

Mike 


From: CnC-List [ mailto :cnc-list-boun...@cnc-list.com] On Behalf Of djhaughey 
@ juno .com 
Sent: Saturday, April 06, 2013 7:43 PM 
To: cnc-list@cnc-list.com 
Subject: Re: Stus-List Defender delivery 


Okay, 
So the Tack tick/ raymarine instruments just showed up Thursday night. I opened 
the shipping box and pulled out the Tack Tick box and the first thing I notice 
is the factory seal is broken. I go no further and write them the next morning 
and tell them about the seal. Thay then say, Mr. Haughey ,

Thank you for your email. There are times when our sales department will
need to open the boxes on some instruments to double check something such as
if all the parts are present. I would say go ahead and inspect the item to
ensure all pieces are in the box and nothing looks amiss. There should be
instructions in the box which will tell you what should be included. If
anything looks questionable, please send us a photo and we can check on our
end to see if that is how the unit should be or not. I do not think what you
received is anything used, though, we likely just had to get into an unit
box to check on a part.

Sincerely,... 

I really don't like this answer.  Why would they open a box the check if all 
the parts are there???  I call BS! 

Anyway, I open the box this morning and there are scratches, the lens 
protectors are all bubbles underneath.  They just called me as I'm writing 
this... 

He is telling me that they aren't packages well from the factory, they have 
never taken a return...blah blah blah...but, I'll get another one right out to 
you... 

He have a much better argument if the factory seal wasn't broken...  The stuff 
is all rattling around in the box!  This is how ray marine packages a $2000 
system? 

I guess Ill find out when I get the next one... 

Here a few photos. 

http :// sdrv .ms/10FhaTl 

http :// sdrv .ms/10Fhh17 

http :// sdrv .ms/10FhpO8 

http :// sdrv .ms/10FhD7S 

http :// sdrv .ms/10FhGk6 

I t just all seems quite strange to me... 

Danny 
Lolita 
1973 Viking 33 
Westport Point, MA 


-- Original Message -- 
From:  djhaughey @ juno .com  djhaughey @ juno .com 
To: cnc-list@cnc-list.com 
Subject: Re: Stus-List Defender delivery 
Date: Tue, 02 Apr 2013 06:23:33 -0400 

I got my stuff yesterday too! I did not get a chance to open the boxes yet but, 
should do that this evening. 

I had walled out of there without ordering a new hatch. My bowmar hatch has a 
broken hinge and there are no replacement parts available. So I ended up 
calling then like thursday , after the sale and they honored the sale price on 
a lewmar low profile model. 

I pulled the old hatch over the weekend and all the bolts were suck and some 
snapped. I guess that the nw hatch was definitely in order. I've now blown my 
budget for this year. 

Danny 
Lolita 
1973 viking 33 
Westport point, ma 

T-Mobile. America’s First Nationwide 4G Network 




- Reply message - 
From: Chuck S  cscheaffer @comcast.net 
To: cnc-list CNC boat owners cnc-list@cnc-list.com, cc-3436 cc-3436@ 
googlegroups .com 
Subject: Stus-List Defender delivery 
Date: Mon, Apr 1, 2013 9:07 pm 




My bottom paint and accessories arrived today from Defender. All good, all 
together. Very cool 


Chuck 
Resolute 
1990 CC 34R 
Atlantic City, NJ 
___ 
This List is provided by the CC Photo Album 
http :// www . cncphotoalbum .com 
CnC-List@cnc-list.com 
___
This List is provided by the CC Photo Album
http://www.cncphotoalbum.com

Re: Stus-List Defender delivery

[djhaug...@juno.com]

I've spent loads there myself over the years! Hell I spent way too much over 
their spring sale, I don;t even want to think about it...LOL   I did speak a 
manager.  They keep insisting that the raymarine products don't come in sealed 
boxes so they can open them...I actually got  a voice-mail from the guy again 
to see what I thought of the new package they sent...I haven't called back, 
yet... Now I'm perplexed about the whole branding thing... DannyLolita1973 
Viking 33Westport Point, MA

-- Original Message --
From: Chuck S cscheaf...@comcast.net
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
Date: Tue, 9 Apr 2013 23:00:08 + (UTC)


Danny,
That's weird.  Stick to your guns.  Ask them to send you an unopened box.  
Tell em you've heard so many nice things about their customer service being 
second to none and you paid money for brand new instruments, not a display 
item.  If that doesn't get you satisfaction, ask to speak to a supervisor.  
Can't hurt.  I spent $900 this year and several thousand over the years, and 
I'll complain too, if it might help.  

Chuck
Resolute
1990 CC 34R
Atlantic City, NJFrom: djhaug...@juno.com
To: cnc-list@cnc-list.com
Sent: Tuesday, April 9, 2013 6:41:24 PM
Subject: Re: Stus-List Defender delivery

Well, They sent me out another unit it is exactly the same...  Except, now 
everything says TackTick instead of Raymarine...  If it wasn't for that, I'd 
have bet it was the same box of stuff... I don't what to say...  Why would they 
open the boxes...it does not make any sense to me... Is the fact that it now 
says TackTick mean anything...  It's just weird...  guess I'll stick with this 
and see if it works... Danny

-- Original Message --
From: Hoyt, Mike mike.h...@impgroup.com
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
Date: Mon, 8 Apr 2013 09:28:30 -0300

 
Danny Do you suspect this was maybe a display unit at some point?  Are they 
offering an open box discount like many big box retailers do? MikeFrom: 
CnC-List [mailto:cnc-list-boun...@cnc-list.com] On Behalf Of djhaug...@juno.com
Sent: Saturday, April 06, 2013 7:43 PM
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
 Okay,So the Tack tick/raymarine instruments just showed up Thursday night.  I 
opened the shipping box and pulled out the Tack Tick box and the first thing I 
notice is the factory seal is broken.  I go no further and write them the next 
morning and tell them about the seal.  Thay then say, Mr. Haughey,Thank you 
for your email. There are times when our sales department willneed to open the 
boxes on some instruments to double check something such asif all the parts are 
present. I would say go ahead and inspect the item toensure all pieces are in 
the box and nothing looks amiss. There should beinstructions in the box which 
will tell you what should be included. Ifanything looks questionable, please 
send us a photo and we can check on ourend to see if that is how the unit 
should be or not. I do not think what youreceived is anything used, though, we 
likely just had to get into an unitbox to check on a part.Sincerely,...

I really don't like this answer.  Why would they open a box the check if all 
the parts are there???  I call BS!

Anyway, I open the box this morning and there are scratches, the lens 
protectors are all bubbles underneath.  They just called me as I'm writing 
this...

He is telling me that they aren't packages well from the factory, they have 
never taken a return...blah blah blah...but, I'll get another one right out to 
you...

He have a much better argument if the factory seal wasn't broken...  The stuff 
is all rattling around in the box!  This is how ray marine packages a $2000 
system?

I guess Ill find out when I get the next one...

Here a few photos.

http://sdrv.ms/10FhaTl

http://sdrv.ms/10Fhh17

http://sdrv.ms/10FhpO8

http://sdrv.ms/10FhD7S

http://sdrv.ms/10FhGk6

It just all seems quite strange to me...

Danny
Lolita
1973 Viking 33
Westport Point, MA

-- Original Message --
From: djhaug...@juno.com djhaug...@juno.com
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
Date: Tue, 02 Apr 2013 06:23:33 -0400

I got my stuff yesterday too!  I did not get a chance to open the boxes yet 
but, should do that this evening.

I had walled out of there without ordering a new hatch.  My bowmar hatch has a 
broken hinge and there are no replacement parts available.  So I ended up 
calling then like thursday, after the sale and they honored the sale price on a 
lewmar low profile model.  

I pulled the old hatch over the weekend and all the bolts were suck and some 
snapped.  I guess that the nw hatch was definitely in order.  I've now blown my 
budget for this year.

Danny
Lolita
1973 viking 33
Westport point, ma

T-Mobile. Americarsquo;s First Nationwide 4G Network

 
- Reply message -
From: Chuck S cscheaf...@comcast.net
To: cnc-list CNC boat

Re: Stus-List Defender delivery

[Knowles Rich]

I'm going to have a look at a couple if boxes myself tomorrow. I'm wondering if 
they are selling remanufactured units, which I've bought for years with no 
problems. 

Rich Knowles
Indigo. LF38
Halifax

On 2013-04-09, at 20:00, Chuck S cscheaf...@comcast.net wrote:

Danny,
That's weird.  Stick to your guns.  Ask them to send you an unopened box.  
Tell em you've heard so many nice things about their customer service being 
second to none and you paid money for brand new instruments, not a display 
item.  If that doesn't get you satisfaction, ask to speak to a supervisor.  
Can't hurt.  I spent $900 this year and several thousand over the years, and 
I'll complain too, if it might help.  

Chuck
Resolute
1990 CC 34R
Atlantic City, NJ
From: djhaug...@juno.com
To: cnc-list@cnc-list.com
Sent: Tuesday, April 9, 2013 6:41:24 PM
Subject: Re: Stus-List Defender delivery

Well,
 
They sent me out another unit it is exactly the same...  Except, now everything 
says TackTick instead of Raymarine...  If it wasn't for that, I'd have bet it 
was the same box of stuff...
 
I don't what to say...  Why would they open the boxes...it does not make any 
sense to me...
 
Is the fact that it now says TackTick mean anything...  It's just weird...  
guess I'll stick with this and see if it works...
 
Danny


-- Original Message --
From: Hoyt, Mike mike.h...@impgroup.com
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
Date: Mon, 8 Apr 2013 09:28:30 -0300

Danny
 
Do you suspect this was maybe a display unit at some point?  Are they offering 
an open box discount like many big box retailers do?
 
Mike
From: CnC-List [mailto:cnc-list-boun...@cnc-list.com] On Behalf Of 
djhaug...@juno.com
Sent: Saturday, April 06, 2013 7:43 PM
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
 
Okay,
So the Tack tick/raymarine instruments just showed up Thursday night.  I opened 
the shipping box and pulled out the Tack Tick box and the first thing I notice 
is the factory seal is broken.  I go no further and write them the next morning 
and tell them about the seal.  Thay then say, 
Mr. Haughey,

Thank you for your email. There are times when our sales department will
need to open the boxes on some instruments to double check something such as
if all the parts are present. I would say go ahead and inspect the item to
ensure all pieces are in the box and nothing looks amiss. There should be
instructions in the box which will tell you what should be included. If
anything looks questionable, please send us a photo and we can check on our
end to see if that is how the unit should be or not. I do not think what you
received is anything used, though, we likely just had to get into an unit
box to check on a part.

Sincerely,...

I really don't like this answer.  Why would they open a box the check if all 
the parts are there???  I call BS!

Anyway, I open the box this morning and there are scratches, the lens 
protectors are all bubbles underneath.  They just called me as I'm writing 
this...

He is telling me that they aren't packages well from the factory, they have 
never taken a return...blah blah blah...but, I'll get another one right out to 
you...

He have a much better argument if the factory seal wasn't broken...  The stuff 
is all rattling around in the box!  This is how ray marine packages a $2000 
system?

I guess Ill find out when I get the next one...

Here a few photos.

http://sdrv.ms/10FhaTl

http://sdrv.ms/10Fhh17

http://sdrv.ms/10FhpO8

http://sdrv.ms/10FhD7S

http://sdrv.ms/10FhGk6

It just all seems quite strange to me...

Danny
Lolita
1973 Viking 33
Westport Point, MA


-- Original Message --
From: djhaug...@juno.com djhaug...@juno.com
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
Date: Tue, 02 Apr 2013 06:23:33 -0400

I got my stuff yesterday too!  I did not get a chance to open the boxes yet 
but, should do that this evening.

I had walled out of there without ordering a new hatch.  My bowmar hatch has a 
broken hinge and there are no replacement parts available.  So I ended up 
calling then like thursday, after the sale and they honored the sale price on a 
lewmar low profile model.  

I pulled the old hatch over the weekend and all the bolts were suck and some 
snapped.  I guess that the nw hatch was definitely in order.  I've now blown my 
budget for this year.

Danny
Lolita
1973 viking 33
Westport point, ma

T-Mobile. America’s First Nationwide 4G Network

 

- Reply message -
From: Chuck S cscheaf...@comcast.net
To: cnc-list CNC boat owners cnc-list@cnc-list.com, cc-3436 
cc-3...@googlegroups.com
Subject: Stus-List Defender delivery
Date: Mon, Apr 1, 2013 9:07 pm

 

My bottom paint and accessories arrived today from Defender.  All good, all 
together.  Very cool

Chuck
Resolute
1990 CC 34R
Atlantic City, NJ

___
This List is provided by the CC Photo Album
http://www.cncphotoalbum.com

Re: Stus-List Defender delivery

[djhaug...@juno.com]

yea thats fine if they are advertised that way.  i purchased what is supposed 
to be brand new... 

-- Original Message --
From: Knowles Rich r...@sailpower.ca
To: cnc-list@cnc-list.com cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
Date: Tue, 9 Apr 2013 20:52:55 -0300


I'm going to have a look at a couple if boxes myself tomorrow. I'm wondering if 
they are selling remanufactured units, which I've bought for years with no 
problems. 
Rich KnowlesIndigo. LF38Halifax
On 2013-04-09, at 20:00, Chuck S cscheaf...@comcast.net wrote:

Danny,
That's weird.  Stick to your guns.  Ask them to send you an unopened box.  
Tell em you've heard so many nice things about their customer service being 
second to none and you paid money for brand new instruments, not a display 
item.  If that doesn't get you satisfaction, ask to speak to a supervisor.  
Can't hurt.  I spent $900 this year and several thousand over the years, and 
I'll complain too, if it might help.  

Chuck
Resolute
1990 CC 34R
Atlantic City, NJFrom: djhaug...@juno.com
To: cnc-list@cnc-list.com
Sent: Tuesday, April 9, 2013 6:41:24 PM
Subject: Re: Stus-List Defender delivery

Well, They sent me out another unit it is exactly the same...  Except, now 
everything says TackTick instead of Raymarine...  If it wasn't for that, I'd 
have bet it was the same box of stuff... I don't what to say...  Why would they 
open the boxes...it does not make any sense to me... Is the fact that it now 
says TackTick mean anything...  It's just weird...  guess I'll stick with this 
and see if it works... Danny

-- Original Message --
From: Hoyt, Mike mike.h...@impgroup.com
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
Date: Mon, 8 Apr 2013 09:28:30 -0300

 
Danny Do you suspect this was maybe a display unit at some point?  Are they 
offering an open box discount like many big box retailers do? MikeFrom: 
CnC-List [mailto:cnc-list-boun...@cnc-list.com] On Behalf Of djhaug...@juno.com
Sent: Saturday, April 06, 2013 7:43 PM
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
 Okay,So the Tack tick/raymarine instruments just showed up Thursday night.  I 
opened the shipping box and pulled out the Tack Tick box and the first thing I 
notice is the factory seal is broken.  I go no further and write them the next 
morning and tell them about the seal.  Thay then say, Mr. Haughey,Thank you 
for your email. There are times when our sales department willneed to open the 
boxes on some instruments to double check something such asif all the parts are 
present. I would say go ahead and inspect the item toensure all pieces are in 
the box and nothing looks amiss. There should beinstructions in the box which 
will tell you what should be included. Ifanything looks questionable, please 
send us a photo and we can check on ourend to see if that is how the unit 
should be or not. I do not think what youreceived is anything used, though, we 
likely just had to get into an unitbox to check on a part.Sincerely,...

I really don't like this answer.  Why would they open a box the check if all 
the parts are there???  I call BS!

Anyway, I open the box this morning and there are scratches, the lens 
protectors are all bubbles underneath.  They just called me as I'm writing 
this...

He is telling me that they aren't packages well from the factory, they have 
never taken a return...blah blah blah...but, I'll get another one right out to 
you...

He have a much better argument if the factory seal wasn't broken...  The stuff 
is all rattling around in the box!  This is how ray marine packages a $2000 
system?

I guess Ill find out when I get the next one...

Here a few photos.

http://sdrv.ms/10FhaTl

http://sdrv.ms/10Fhh17

http://sdrv.ms/10FhpO8

http://sdrv.ms/10FhD7S

http://sdrv.ms/10FhGk6

It just all seems quite strange to me...

Danny
Lolita
1973 Viking 33
Westport Point, MA

-- Original Message --
From: djhaug...@juno.com djhaug...@juno.com
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
Date: Tue, 02 Apr 2013 06:23:33 -0400

I got my stuff yesterday too!  I did not get a chance to open the boxes yet 
but, should do that this evening.

I had walled out of there without ordering a new hatch.  My bowmar hatch has a 
broken hinge and there are no replacement parts available.  So I ended up 
calling then like thursday, after the sale and they honored the sale price on a 
lewmar low profile model.  

I pulled the old hatch over the weekend and all the bolts were suck and some 
snapped.  I guess that the nw hatch was definitely in order.  I've now blown my 
budget for this year.

Danny
Lolita
1973 viking 33
Westport point, ma

T-Mobile. Americarsquo;s First Nationwide 4G Network

 
- Reply message -
From: Chuck S cscheaf...@comcast.net
To: cnc-list CNC boat owners cnc-list@cnc-list.com, cc-3436 
cc-3...@googlegroups.com
Subject: Stus-List Defender delivery
Date: Mon, Apr 1

Re: Stus-List Defender delivery

[Brent Driedger]

I have purchased 3 separate  Raymarine products for my boat in the last 2 years 
from 3 different suppliers including Defender. Each time the product arrived I 
am surprised by the very un-Apple like way they do their packaging. The only 
reassurance I have that the product was last touched by foreign factory workers 
is that the instructions and supporting bits are sealed in baggies. 

Brent
27-5
s/v Wild Rover
Lake Winnipeg

Sent from my iPhone

On 2013-04-09, at 10:41 PM, djhaug...@juno.com djhaug...@juno.com wrote:

 Well,
  
 They sent me out another unit it is exactly the same...  Except, now 
 everything says TackTick instead of Raymarine...  If it wasn't for that, I'd 
 have bet it was the same box of stuff...
  
 I don't what to say...  Why would they open the boxes...it does not make any 
 sense to me...
  
 Is the fact that it now says TackTick mean anything...  It's just weird...  
 guess I'll stick with this and see if it works...
  
 Danny
 
 
 -- Original Message --
 From: Hoyt, Mike mike.h...@impgroup.com
 To: cnc-list@cnc-list.com
 Subject: Re: Stus-List Defender delivery
 Date: Mon, 8 Apr 2013 09:28:30 -0300
 
 Danny
  
 Do you suspect this was maybe a display unit at some point?  Are they 
 offering an open box discount like many big box retailers do?
  
 Mike
 From: CnC-List [mailto:cnc-list-boun...@cnc-list.com] On Behalf Of 
 djhaug...@juno.com
 Sent: Saturday, April 06, 2013 7:43 PM
 To: cnc-list@cnc-list.com
 Subject: Re: Stus-List Defender delivery
  
 Okay,
 So the Tack tick/raymarine instruments just showed up Thursday night.  I 
 opened the shipping box and pulled out the Tack Tick box and the first thing 
 I notice is the factory seal is broken.  I go no further and write them the 
 next morning and tell them about the seal.  Thay then say, 
 Mr. Haughey,
 
 Thank you for your email. There are times when our sales department will
 need to open the boxes on some instruments to double check something such as
 if all the parts are present. I would say go ahead and inspect the item to
 ensure all pieces are in the box and nothing looks amiss. There should be
 instructions in the box which will tell you what should be included. If
 anything looks questionable, please send us a photo and we can check on our
 end to see if that is how the unit should be or not. I do not think what you
 received is anything used, though, we likely just had to get into an unit
 box to check on a part.
 
 Sincerely,...
 
 I really don't like this answer.  Why would they open a box the check if all 
 the parts are there???  I call BS!
 
 Anyway, I open the box this morning and there are scratches, the lens 
 protectors are all bubbles underneath.  They just called me as I'm writing 
 this...
 
 He is telling me that they aren't packages well from the factory, they have 
 never taken a return...blah blah blah...but, I'll get another one right out 
 to you...
 
 He have a much better argument if the factory seal wasn't broken...  The 
 stuff is all rattling around in the box!  This is how ray marine packages a 
 $2000 system?
 
 I guess Ill find out when I get the next one...
 
 Here a few photos.
 
 http://sdrv.ms/10FhaTl
 
 http://sdrv.ms/10Fhh17
 
 http://sdrv.ms/10FhpO8
 
 http://sdrv.ms/10FhD7S
 
 http://sdrv.ms/10FhGk6
 
 It just all seems quite strange to me...
 
 Danny
 Lolita
 1973 Viking 33
 Westport Point, MA
 
 
 -- Original Message --
 From: djhaug...@juno.com djhaug...@juno.com
 To: cnc-list@cnc-list.com
 Subject: Re: Stus-List Defender delivery
 Date: Tue, 02 Apr 2013 06:23:33 -0400
 
 I got my stuff yesterday too!  I did not get a chance to open the boxes yet 
 but, should do that this evening.
 
 I had walled out of there without ordering a new hatch.  My bowmar hatch has 
 a broken hinge and there are no replacement parts available.  So I ended up 
 calling then like thursday, after the sale and they honored the sale price on 
 a lewmar low profile model.  
 
 I pulled the old hatch over the weekend and all the bolts were suck and some 
 snapped.  I guess that the nw hatch was definitely in order.  I've now blown 
 my budget for this year.
 
 Danny
 Lolita
 1973 viking 33
 Westport point, ma
 
 T-Mobile. America’s First Nationwide 4G Network
 
  
 
 - Reply message -
 From: Chuck S cscheaf...@comcast.net
 To: cnc-list CNC boat owners cnc-list@cnc-list.com, cc-3436 
 cc-3...@googlegroups.com
 Subject: Stus-List Defender delivery
 Date: Mon, Apr 1, 2013 9:07 pm
 
  
 
 My bottom paint and accessories arrived today from Defender.  All good, all 
 together.  Very cool
 
 Chuck
 Resolute
 1990 CC 34R
 Atlantic City, NJ
 ___
 This List is provided by the CC Photo Album
 http://www.cncphotoalbum.com
 CnC-List@cnc-list.com
___
This List is provided by the CC Photo Album
http://www.cncphotoalbum.com
CnC-List@cnc-list.com

Re: Stus-List Defender delivery

[Hoyt, Mike]

Danny
 
Do you suspect this was maybe a display unit at some point?  Are they
offering an open box discount like many big box retailers do?
 
Mike


From: CnC-List [mailto:cnc-list-boun...@cnc-list.com] On Behalf Of
djhaug...@juno.com
Sent: Saturday, April 06, 2013 7:43 PM
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery


Okay,
So the Tack tick/raymarine instruments just showed up Thursday night.  I
opened the shipping box and pulled out the Tack Tick box and the first
thing I notice is the factory seal is broken.  I go no further and write
them the next morning and tell them about the seal.  Thay then say, 
Mr. Haughey,

Thank you for your email. There are times when our sales department will
need to open the boxes on some instruments to double check something
such as
if all the parts are present. I would say go ahead and inspect the item
to
ensure all pieces are in the box and nothing looks amiss. There should
be
instructions in the box which will tell you what should be included. If
anything looks questionable, please send us a photo and we can check on
our
end to see if that is how the unit should be or not. I do not think what
you
received is anything used, though, we likely just had to get into an
unit
box to check on a part.

Sincerely,...

I really don't like this answer.  Why would they open a box the check if
all the parts are there???  I call BS!

Anyway, I open the box this morning and there are scratches, the lens
protectors are all bubbles underneath.  They just called me as I'm
writing this...

He is telling me that they aren't packages well from the factory, they
have never taken a return...blah blah blah...but, I'll get another one
right out to you...

He have a much better argument if the factory seal wasn't broken...  The
stuff is all rattling around in the box!  This is how ray marine
packages a $2000 system?

I guess Ill find out when I get the next one...

Here a few photos.

http://sdrv.ms/10FhaTl

http://sdrv.ms/10Fhh17

http://sdrv.ms/10FhpO8

http://sdrv.ms/10FhD7S

http://sdrv.ms/10FhGk6

I http://sdrv.ms/10FhpO8 t just all seems quite strange to me...

Danny
Lolita
1973 Viking 33
Westport Point, MA


-- Original Message --
From: djhaug...@juno.com djhaug...@juno.com
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
Date: Tue, 02 Apr 2013 06:23:33 -0400

I got my stuff yesterday too!  I did not get a chance to open the boxes
yet but, should do that this evening.

I had walled out of there without ordering a new hatch.  My bowmar hatch
has a broken hinge and there are no replacement parts available.  So I
ended up calling then like thursday, after the sale and they honored the
sale price on a lewmar low profile model.  

I pulled the old hatch over the weekend and all the bolts were suck and
some snapped.  I guess that the nw hatch was definitely in order.  I've
now blown my budget for this year.

Danny
Lolita
1973 viking 33
Westport point, ma

T-Mobile. America's First Nationwide 4G Network



- Reply message -
From: Chuck S cscheaf...@comcast.net
To: cnc-list CNC boat owners cnc-list@cnc-list.com, cc-3436
cc-3...@googlegroups.com
Subject: Stus-List Defender delivery
Date: Mon, Apr 1, 2013 9:07 pm



 

My bottom paint and accessories arrived today from Defender.  All good,
all together.  Very cool


Chuck
Resolute
1990 CC 34R
Atlantic City, NJ
___
This List is provided by the CC Photo Album
http://www.cncphotoalbum.com
CnC-List@cnc-list.com

Re: Stus-List Defender delivery

[Chuck S]

Hi Danny, 
Sorry for the ordeal. You are on the right path. You got a story but a response 
nonetheless. Give Defender a chance to fix their problem. I've had better 
results from them and think you will too, over time. I wouldn't except 
scratched merchandise unless it was advertised that way. I doubt Raymarine 
would admit to leaving seals off kits, but I don't think you need to call them 
yet. If the second set is in the same condition, I'd call Defender and ask them 
if Raymarine could be contacted. I've always had excellent service from 
Defender, except when I ordered the wrong thing and they were happy to take it 
back. I'm sure they will correct this error. 

Theory: Raymarine just bought TackTick, and I see the instrument covers say 
RayMarine instead of TackTack, so maybe they are opening old stock boxes to 
change the covers? Regardless, they should never be scratched. My two year old 
TackTick displays say TackTick, while a new mast mount bought this year says, 
RayMarine. Neither should ever be scratched. 



Chuck 
Resolute 
1990 CC 34R 
Atlantic City, NJ 
- Original Message -
From: djhaug...@juno.com 
To: cnc-list@cnc-list.com 
Sent: Sunday, April 7, 2013 10:10:21 AM 
Subject: Re: Stus-List Defender delivery 


After I forwarded the pics over I got a return call within minutes and, was 
assured they have never taken a return on these items and that, with the 
exception of the scratches on the mounting rod, what I was seeing is normal. 
He went on the sat that the damaged packaging inside the box was also normal. 
Basically he is telling me that Raymarine packages they're expensive instrument 
poorly and that I'd probably see the same thing when I get the next one. He 
also said that Raymarine does not seal they're boxes because they want to allow 
the box to be opened by a salesperson to show the contents to a potential 
customer... I thought that was what displays were for... 

He is sending a replacement on Monday but I'm afraid it will be the same 
because he is already making excuses... 

Maybe I should contact Raymarine... I just can't believe they would package 
their stuff so poorly what things can rattle around during shipping, especially 
circuit boards and such... 

Danny 


-- Original Message -- 
From: Knowles Rich r...@sailpower.ca 
To: cnc-list@cnc-list.com cnc-list@cnc-list.com 
Subject: Re: Stus-List Defender delivery 
Date: Sat, 6 Apr 2013 23:02:39 -0300 




Having opened a whack of new Raymarine gear over time, it looks as though that 
equipment is possibly a demo or a customer return. I'd either return it or 
negotiate a discount. It likely works ok. The warranty will be the same. 


Rich Knowles 
Indigo. LF38 
Halifax 


- Original Message -
From: djhaug...@juno.com 
To: cnc-list@cnc-list.com 
Sent: Saturday, April 6, 2013 6:43:18 PM 
Subject: Re: Stus-List Defender delivery 


Okay, 
So the Tack tick/raymarine instruments just showed up Thursday night. I opened 
the shipping box and pulled out the Tack Tick box and the first thing I notice 
is the factory seal is broken. I go no further and write them the next morning 
and tell them about the seal. Thay then say, Mr. Haughey,

Thank you for your email. There are times when our sales department will
need to open the boxes on some instruments to double check something such as
if all the parts are present. I would say go ahead and inspect the item to
ensure all pieces are in the box and nothing looks amiss. There should be
instructions in the box which will tell you what should be included. If
anything looks questionable, please send us a photo and we can check on our
end to see if that is how the unit should be or not. I do not think what you
received is anything used, though, we likely just had to get into an unit
box to check on a part.

Sincerely,... 

I really don't like this answer.  Why would they open a box the check if all 
the parts are there???  I call BS! 

Anyway, I open the box this morning and there are scratches, the lens 
protectors are all bubbles underneath.  They just called me as I'm writing 
this... 

He is telling me that they aren't packages well from the factory, they have 
never taken a return...blah blah blah...but, I'll get another one right out to 
you... 

He have a much better argument if the factory seal wasn't broken...  The stuff 
is all rattling around in the box!  This is how ray marine packages a $2000 
system? 

I guess Ill find out when I get the next one... 

Here a few photos. 

http://sdrv.ms/10FhaTl 

http://sdrv.ms/10Fhh17 

http://sdrv.ms/10FhpO8 

http://sdrv.ms/10FhD7S 

http://sdrv.ms/10FhGk6 

I t just all seems quite strange to me... 

Danny 
Lolita 
1973 Viking 33 
Westport Point, MA 


-- Original Message -- 
From:  djhaug...@juno.com   djhaug...@juno.com  
To: cnc-list@cnc-list.com 
Subject: Re: Stus-List Defender delivery 
Date: Tue, 02 Apr 2013 06:23:33 -0400 

I got my stuff yesterday too! I did not get a chance to open

Re: Stus-List Defender delivery

[Knowles Rich]

If it makes you feel better, a the modern electronics, especially for marine 
use, are pretty tough. The shipping bashing they take is minor compared to the 
life they are about to take up. 

If all the bits are there, I suggest moving on and installing them. 

Rich Knowles
Indigo. LF38
Halifax

On 2013-04-07, at 14:10, djhaug...@juno.com djhaug...@juno.com wrote:

After I forwarded the pics over I got a return call within minutes and, was 
assured they have never taken a return on these items and that, with the 
exception of the scratches on the mounting rod, what I was seeing is normal.  
He went on the sat that the damaged packaging inside the box was also normal. 
 Basically he is telling me that Raymarine packages they're  expensive 
instrument poorly and that I'd probably see the same thing when I get the next 
one.  He also said that Raymarine does not seal they're boxes because they want 
to allow the box to be opened by a salesperson to show the contents to a 
potential customer...  I thought that was what displays were for...
 
He is sending a replacement on Monday but I'm afraid it will be the same 
because he is already making excuses...
 
Maybe I should contact Raymarine...  I just can't believe they would package 
their stuff so poorly what things can rattle around during shipping, especially 
circuit boards and such...
 
Danny


-- Original Message --
From: Knowles Rich r...@sailpower.ca
To: cnc-list@cnc-list.com cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
Date: Sat, 6 Apr 2013 23:02:39 -0300

Having opened a whack of new Raymarine gear over time, it looks as though that 
equipment is possibly a demo or a customer return. I'd either return it or 
negotiate a discount. It likely works ok. The warranty will be the same. 

Rich Knowles
Indigo. LF38
Halifax
 
From: djhaug...@juno.com
To: cnc-list@cnc-list.com
Sent: Saturday, April 6, 2013 6:43:18 PM
Subject: Re: Stus-List Defender delivery

Okay,
So the Tack tick/raymarine instruments just showed up Thursday night.  I opened 
the shipping box and pulled out the Tack Tick box and the first thing I notice 
is the factory seal is broken.  I go no further and write them the next morning 
and tell them about the seal.  Thay then say, 
Mr. Haughey,

Thank you for your email. There are times when our sales department will
need to open the boxes on some instruments to double check something such as
if all the parts are present. I would say go ahead and inspect the item to
ensure all pieces are in the box and nothing looks amiss. There should be
instructions in the box which will tell you what should be included. If
anything looks questionable, please send us a photo and we can check on our
end to see if that is how the unit should be or not. I do not think what you
received is anything used, though, we likely just had to get into an unit
box to check on a part.

Sincerely,...

I really don't like this answer.  Why would they open a box the check if all 
the parts are there???  I call BS!

Anyway, I open the box this morning and there are scratches, the lens 
protectors are all bubbles underneath.  They just called me as I'm writing 
this...

He is telling me that they aren't packages well from the factory, they have 
never taken a return...blah blah blah...but, I'll get another one right out to 
you...

He have a much better argument if the factory seal wasn't broken...  The stuff 
is all rattling around in the box!  This is how ray marine packages a $2000 
system?

I guess Ill find out when I get the next one...

Here a few photos.

http://sdrv.ms/10FhaTl

http://sdrv.ms/10Fhh17

http://sdrv.ms/10FhpO8

http://sdrv.ms/10FhD7S

http://sdrv.ms/10FhGk6

It just all seems quite strange to me...

Danny
Lolita
1973 Viking 33
Westport Point, MA


-- Original Message --
From: djhaug...@juno.com djhaug...@juno.com
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
Date: Tue, 02 Apr 2013 06:23:33 -0400

I got my stuff yesterday too!  I did not get a chance to open the boxes yet 
but, should do that this evening.

I had walled out of there without ordering a new hatch.  My bowmar hatch has a 
broken hinge and there are no replacement parts available.  So I ended up 
calling then like thursday, after the sale and they honored the sale price on a 
lewmar low profile model.  

I pulled the old hatch over the weekend and all the bolts were suck and some 
snapped.  I guess that the nw hatch was definitely in order.  I've now blown my 
budget for this year.

Danny
Lolita
1973 viking 33
Westport point, ma

T-Mobile. America’s First Nationwide 4G Network

 

- Reply message -
From: Chuck S cscheaf...@comcast.net
To: cnc-list CNC boat owners cnc-list@cnc-list.com, cc-3436 
cc-3...@googlegroups.com
Subject: Stus-List Defender delivery
Date: Mon, Apr 1, 2013 9:07 pm

 

My bottom paint and accessories arrived today from Defender.  All good, all 
together.  Very cool

Chuck
Resolute
1990 CC 34R

Re: Stus-List Defender delivery

[djhaug...@juno.com]

Okay,So the Tack tick/raymarine instruments just showed up Thursday night.  I 
opened the shipping box and pulled out the Tack Tick box and the first thing I 
notice is the factory seal is broken.  I go no further and write them the next 
morning and tell them about the seal.  Thay then say, Mr. Haughey,Thank you 
for your email. There are times when our sales department willneed to open the 
boxes on some instruments to double check something such asif all the parts are 
present. I would say go ahead and inspect the item toensure all pieces are in 
the box and nothing looks amiss. There should beinstructions in the box which 
will tell you what should be included. Ifanything looks questionable, please 
send us a photo and we can check on ourend to see if that is how the unit 
should be or not. I do not think what youreceived is anything used, though, we 
likely just had to get into an unitbox to check on a part.Sincerely,...

I really don't like this answer.  Why would they open a box the check if all 
the parts are there???  I call BS!

Anyway, I open the box this morning and there are scratches, the lens 
protectors are all bubbles underneath.  They just called me as I'm writing 
this...

He is telling me that they aren't packages well from the factory, they have 
never taken a return...blah blah blah...but, I'll get another one right out to 
you...

He have a much better argument if the factory seal wasn't broken...  The stuff 
is all rattling around in the box!  This is how ray marine packages a $2000 
system?

I guess Ill find out when I get the next one...

Here a few photos.

http://sdrv.ms/10FhaTl

http://sdrv.ms/10Fhh17

http://sdrv.ms/10FhpO8

http://sdrv.ms/10FhD7S

http://sdrv.ms/10FhGk6

It just all seems quite strange to me...

Danny
Lolita
1973 Viking 33
Westport Point, MA

-- Original Message --
From: djhaug...@juno.com djhaug...@juno.com
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
Date: Tue, 02 Apr 2013 06:23:33 -0400

I got my stuff yesterday too!  I did not get a chance to open the boxes yet 
but, should do that this evening.

I had walled out of there without ordering a new hatch.  My bowmar hatch has a 
broken hinge and there are no replacement parts available.  So I ended up 
calling then like thursday, after the sale and they honored the sale price on a 
lewmar low profile model.  

I pulled the old hatch over the weekend and all the bolts were suck and some 
snapped.  I guess that the nw hatch was definitely in order.  I've now blown my 
budget for this year.

Danny
Lolita
1973 viking 33
Westport point, ma

T-Mobile. Americarsquo;s First Nationwide 4G Network


- Reply message -
From: Chuck S cscheaf...@comcast.net
To: cnc-list CNC boat owners cnc-list@cnc-list.com, cc-3436 
cc-3...@googlegroups.com
Subject: Stus-List Defender delivery
Date: Mon, Apr 1, 2013 9:07 pm

 
My bottom paint and accessories arrived today from Defender.  All good, all 
together.  Very cool

Chuck
Resolute
1990 CC 34R
Atlantic City, NJ___
This List is provided by the CC Photo Album
http://www.cncphotoalbum.com
CnC-List@cnc-list.com

Re: Stus-List Defender delivery

[Knowles Rich]

Having opened a whack of new Raymarine gear over time, it looks as though that 
equipment is possibly a demo or a customer return. I'd either return it or 
negotiate a discount. It likely works ok. The warranty will be the same. 

Rich Knowles
Indigo. LF38
Halifax

From: djhaug...@juno.com
To: cnc-list@cnc-list.com
Sent: Saturday, April 6, 2013 6:43:18 PM
Subject: Re: Stus-List Defender delivery

Okay,
So the Tack tick/raymarine instruments just showed up Thursday night.  I opened 
the shipping box and pulled out the Tack Tick box and the first thing I notice 
is the factory seal is broken.  I go no further and write them the next morning 
and tell them about the seal.  Thay then say, 
Mr. Haughey,

Thank you for your email. There are times when our sales department will
need to open the boxes on some instruments to double check something such as
if all the parts are present. I would say go ahead and inspect the item to
ensure all pieces are in the box and nothing looks amiss. There should be
instructions in the box which will tell you what should be included. If
anything looks questionable, please send us a photo and we can check on our
end to see if that is how the unit should be or not. I do not think what you
received is anything used, though, we likely just had to get into an unit
box to check on a part.

Sincerely,...

I really don't like this answer.  Why would they open a box the check if all 
the parts are there???  I call BS!

Anyway, I open the box this morning and there are scratches, the lens 
protectors are all bubbles underneath.  They just called me as I'm writing 
this...

He is telling me that they aren't packages well from the factory, they have 
never taken a return...blah blah blah...but, I'll get another one right out to 
you...

He have a much better argument if the factory seal wasn't broken...  The stuff 
is all rattling around in the box!  This is how ray marine packages a $2000 
system?

I guess Ill find out when I get the next one...

Here a few photos.

http://sdrv.ms/10FhaTl

http://sdrv.ms/10Fhh17

http://sdrv.ms/10FhpO8

http://sdrv.ms/10FhD7S

http://sdrv.ms/10FhGk6

It just all seems quite strange to me...

Danny
Lolita
1973 Viking 33
Westport Point, MA


-- Original Message --
From: djhaug...@juno.com djhaug...@juno.com
To: cnc-list@cnc-list.com
Subject: Re: Stus-List Defender delivery
Date: Tue, 02 Apr 2013 06:23:33 -0400

I got my stuff yesterday too!  I did not get a chance to open the boxes yet 
but, should do that this evening.

I had walled out of there without ordering a new hatch.  My bowmar hatch has a 
broken hinge and there are no replacement parts available.  So I ended up 
calling then like thursday, after the sale and they honored the sale price on a 
lewmar low profile model.  

I pulled the old hatch over the weekend and all the bolts were suck and some 
snapped.  I guess that the nw hatch was definitely in order.  I've now blown my 
budget for this year.

Danny
Lolita
1973 viking 33
Westport point, ma

T-Mobile. America’s First Nationwide 4G Network

- Reply message -
From: Chuck S cscheaf...@comcast.net
To: cnc-list CNC boat owners cnc-list@cnc-list.com, cc-3436 
cc-3...@googlegroups.com
Subject: Stus-List Defender delivery
Date: Mon, Apr 1, 2013 9:07 pm

 

My bottom paint and accessories arrived today from Defender.  All good, all 
together.  Very cool

Chuck
Resolute
1990 CC 34R
Atlantic City, NJ

___
This List is provided by the CC Photo Album
http://www.cncphotoalbum.com
CnC-List@cnc-list.com
___
This List is provided by the CC Photo Album
http://www.cncphotoalbum.com
CnC-List@cnc-list.com
___
This List is provided by the CC Photo Album
http://www.cncphotoalbum.com
CnC-List@cnc-list.com

Re: Stus-List Defender delivery

[djhaug...@juno.com]

I got my stuff yesterday too!  I did not get a chance to open the boxes yet 
but, should do that this evening.

I had walled out of there without ordering a new hatch.  My bowmar hatch has a 
broken hinge and there are no replacement parts available.  So I ended up 
calling then like thursday, after the sale and they honored the sale price on a 
lewmar low profile model.  

I pulled the old hatch over the weekend and all the bolts were suck and some 
snapped.  I guess that the nw hatch was definitely in order.  I've now blown my 
budget for this year.

Danny
Lolita
1973 viking 33
Westport point, ma

T-Mobile. America’s First Nationwide 4G Network

- Reply message -
From: Chuck S cscheaf...@comcast.net
To: cnc-list CNC boat owners cnc-list@cnc-list.com, cc-3436 
cc-3...@googlegroups.com
Subject: Stus-List Defender delivery
Date: Mon, Apr 1, 2013 9:07 pm
My bottom paint and accessories arrived today from Defender.  All good, all 
together.  Very cool

Chuck
Resolute
1990 CC 34R
Atlantic City, NJ___
This List is provided by the CC Photo Album
http://www.cncphotoalbum.com
CnC-List@cnc-list.com

Re: Stus-List Defender delivery

[djhaug...@juno.com]

I got my stuff yesterday too!  I did not get a chance to open the boxes yet 
but, should do that this evening.

I had walled out of there without ordering a new hatch.  My bowmar hatch has a 
broken hinge and there are no replacement parts available.  So I ended up 
calling then like thursday, after the sale and they honored the sale price on a 
lewmar low profile model.  

I pulled the old hatch over the weekend and all the bolts were suck and some 
snapped.  I guess that the nw hatch was definitely in order.  I've now blown my 
budget for this year.

Danny
Lolita
1973 viking 33
Westport point, ma

T-Mobile. America’s First Nationwide 4G Network

- Reply message -
From: Chuck S cscheaf...@comcast.net
To: cnc-list CNC boat owners cnc-list@cnc-list.com, cc-3436 
cc-3...@googlegroups.com
Subject: Stus-List Defender delivery
Date: Mon, Apr 1, 2013 9:07 pm
My bottom paint and accessories arrived today from Defender.  All good, all 
together.  Very cool

Chuck
Resolute
1990 CC 34R
Atlantic City, NJ___
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Stus-List Defender delivery

[Chuck S]

My bottom paint and accessories arrived today from Defender. All good, all 
together. Very cool 


Chuck 
Resolute 
1990 CC 34R 
Atlantic City, NJ 
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Re: Stus-List Defender delivery

[Joel Aronson]

UPS lost one of my Defender packages.  Now I have the original and
replacement package wth 60 feet of 5/16 Dyneema.  Wondering if they'll let
me keep both.

Joel
Sent from my iPad

On Apr 1, 2013, at 9:08 PM, Chuck S cscheaf...@comcast.net wrote:

My bottom paint and accessories arrived today from Defender.  All good, all
together.  Very cool

Chuck
Resolute
1990 CC 34R
Atlantic City, NJ

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Re: Stus-List Stus-list Defender

[Chuck S]

FYI, Defender Sale ends at midnight, tonight. 

Just ordered $900 from Defender: bottom paint, zincs, new cam cleats, snatch 
blocks, twing blocks, and a TackTick Mast Bracket. 
Saved $350 on price and $63 on tax. Shipping will add $24 back. 

I should order another set of foulies, but ran out of research time. 


Chuck 
Resolute 
1990 CC 34R 
Atlantic City, NJ 
- Original Message -

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Re: Stus-List Stus-list Defender

[Harry Hallgring]

Just stopped in West Marine in Newport. Big whiteboard inside front door Will 
match Defender prices until 3/24. Spent way too much, wife's gonna kill me, 
but I didn't have to leave the island!  I think tax is cheaper than shipping, 
especially on paint. 

Harry

Sent from my iPhone

On Mar 24, 2013, at 2:23 PM, Chuck S cscheaf...@comcast.net wrote:

 FYI, Defender Sale ends at midnight, tonight.
 
 Just ordered $900 from Defender: bottom paint, zincs, new cam cleats, snatch 
 blocks, twing blocks, and a TackTick Mast Bracket.
 Saved $350 on price and $63 on tax.  Shipping will add $24 back.
 
 I should order another set of foulies, but ran out of research time.
 
 Chuck
 Resolute
 1990 CC 34R
 Atlantic City, NJ
 
 ___
 This List is provided by the CC Photo Album
 http://www.cncphotoalbum.com
 CnC-List@cnc-list.com
___
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