Re: [Declude.JunkMail] Performance issues with SM 8.2 w Declude

2011-09-29 Thread Scott Fosseen [Prairie Lakes AEA]
Well I think I found the source of my problem, or I should say sources.
After upgrading the RAM to 4 Gb the server would reboot after about 5
seconds of starting to load windows.  It looks like I had some drive issues
on the OS drive of the server.  With the OS repaired and moving the swap
file to a different disk the SM is working as before.  Thanks everyone for
there help.

--
From: Scott Fosseen [Prairie Lakes AEA] sfoss...@aea8.k12.ia.us
Sent: Monday, September 26, 2011 10:44 AM
To: Declude.JunkMail@declude.com
Subject: [Declude.JunkMail] Performance issues with SM 8.2 w Declude

 I am starting to have some serious performance issues since I upgraded to
 SM
 8.2.  Although I can not be for sure that is it due to the upgrade as
 usage
 has also increased with added clients and the start of school.  The big
 issue is that the web interface becomes unresponsive for up to about 5
 minutes.  The machine has 2 Gig of RAM, and a swap file of 5.5 Gig.  In
 Windows task manager I see my peak memory usage is now 10 gig.

 Right now I am not sure if the performance issues are being caused by RAM,
 too much traffic, Smartermail, or Declude.




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Re: [Declude.JunkMail] Performance issues with SM 8.2 w Declude

2011-09-27 Thread Matt
I'm not sure why everyone just wants to throw RAM at the thing.  Using
10 GB of memory with an unspecified number of active webmail users could
be reasonable in some cases, and totally unreasonable in others.
Certainly SmarterMail may have some leaking issues in IIS/.Net that
memory won't do much to fix.

I would suggest at least offering how many logged in users you have at
peak times, and how many accounts there are.  I would also use something
like Process Explorer to verify what process is hogging all of the
memory.  I would guess it is IIS and that there is some sort of .Net
issue that exposes itself mostly under heavier load.

I do have a client that has about 2,000 mostly webmail users who are
pretty active with hundreds of GB's of mail in the accounts, and I have
heard of no such issues with SM 8.x.  They are Windows 2003 with 4 GB of
memory and I think 4 cores, but they have a pretty fast RAID array.

Regarding VMware, never short the server on disk I/O.  You will see all
sorts of CPU issues once the server gets backed up on disk and it falls
apart pretty quickly after that.  In Process Explorer running on the
guest, if you see regular spikes in Hardware Interrupts CPU utilization,
that says you don't have enough disk I/O.  Regularly seeing more than
10% for that would indicate an issue that needs attention.

Matt



On 9/26/2011 3:14 PM, Nick Hayer wrote:
 I have it on a VM - vmware 4.1 - no issues at all.  Why not just PTV
 it now - give it more ram and processors in the migration and see what
 happens?

 -Nick

 *MadRiverAccess.com**|**Skywaves.com Tech Support*
 US/Canada 877-873-6482 or International +1-802-229-6574
 Emergency Support 24/7: supp...@skywaves.net
 General and Non-Emergency support ticket:
 https://www.skywaves.com/content/secure/support_ticket.htm



 
 *From*: Scott Fosseen [Prairie Lakes AEA] sfoss...@aea8.k12.ia.us
 *Sent*: Monday, September 26, 2011 3:08 PM
 *To*: Declude.JunkMail@declude.com
 *Subject*: Re: [Declude.JunkMail] Performance issues with SM 8.2 w Declude


 Running Win 2003 Standard on 32 bit hardware. I am going to bump the
 RAM up
 to 4 Gb tonight to see if that helps. I should say what I am seeing is
 that
 the SM Web interface becomes unresponsive at times. I have been unable to
 correlate the unresponsive interface with specific high CPU or Memory use
 though.

 I have been planning on installing a new Win 2K8 64 bit OS to migrate
 SM to..
 Is there any issues or suggestions on setting this up as a Virtual
 machine
 in a VMware environment?

 --
 From: Randy A ra...@globalweb.us
 Sent: Monday, September 26, 2011 1:47 PM
 To: Declude.JunkMail@declude.com
 Subject: RE: [Declude.JunkMail] Performance issues with SM 8.2 w Declude

  Which version of Windows server are you running? That will be important
  also as, for example, WIN Server 2003 Standard only allows a max of 4GB
  RAM, while WIN Server 2003 Enterprise has a 64GB limit
  -Original Message-
  From: Scott Fosseen [Prairie Lakes AEA] [mailto:sfoss...@aea8.k12.ia.us]
  Sent: Monday, September 26, 2011 11:44 AM
  To: Declude.JunkMail@declude.com
  Subject: [Declude.JunkMail] Performance issues with SM 8.2 w Declude
 
  I am starting to have some serious performance issues since I
 upgraded to
  SM 8.2. Although I can not be for sure that is it due to the upgrade as
  usage has also increased with added clients and the start of school. The
  big issue is that the web interface becomes unresponsive for up to
 about 5
  minutes. The machine has 2 Gig of RAM, and a swap file of 5.5 Gig. In
  Windows task manager I see my peak memory usage is now 10 gig.
 
  Right now I am not sure if the performance issues are being caused by
 RAM,
  too much traffic, Smartermail, or Declude.





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 unsubscribe, just send an E-mail to imail...@declude.com, and
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[Declude.JunkMail] Performance issues with SM 8.2 w Declude

2011-09-26 Thread Scott Fosseen [Prairie Lakes AEA]
I am starting to have some serious performance issues since I upgraded to SM
8.2.  Although I can not be for sure that is it due to the upgrade as usage
has also increased with added clients and the start of school.  The big
issue is that the web interface becomes unresponsive for up to about 5
minutes.  The machine has 2 Gig of RAM, and a swap file of 5.5 Gig.  In
Windows task manager I see my peak memory usage is now 10 gig.

Right now I am not sure if the performance issues are being caused by RAM,
too much traffic, Smartermail, or Declude.
_
This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you are not the named addressee you should not disseminate, distribute or
copy this e-mail. Your are asked to notify the sender immediately by e-mail
if you have received this e-mail by mistake and delete this e-mail from your
system. Please note that any views or opinions presented in this email are
solely those of the author and do not necessarily represent those of Prairie
Lakes Area Education Agency. Prairie Lakes Area Education Agency accepts no
liability for any damage caused by any virus transmitted by this email. -
_
Scott Fosseen - Systems Engineer - Prairie Lakes AEA -
http://www.aea8.k12.ia.us/tech
_
In a study of 200,000 ostriches over a period of 80 years, no one
reported a single case where an ostrich buried its head in the sand
(or attempted to do so - apart from Bones ).
_





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Re: [Declude.JunkMail] Performance issues with SM 8.2 w Declude

2011-09-26 Thread Pete McNeil
On 9/26/2011 11:44 AM, Scott Fosseen [Prairie Lakes AEA] wrote:
 The machine has 2 Gig of RAM, and a swap file of 5.5 Gig.  In
 Windows task manager I see my peak memory usage is now 10 gig.

 Right now I am not sure if the performance issues are being caused by RAM,
 too much traffic, Smartermail, or Declude.

On the surface I would suggest that RAM is your big problem. If you have
2G and you're using 5-10G then you are spending a lot of time swapping
through IO. RAM is pretty cheap these days, so I would probably boost
that first (not knowing more about it).

_M

--
Pete McNeil, President
MicroNeil Research Corporation
www.microneil.com
703.779.4909
x7010




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re: [Declude.JunkMail] Performance issues with SM 8.2 w Declude

2011-09-26 Thread Michael Graveen
If you are running 32bit Windows definitely take your memory up to 4GB.  If you 
are running 64bit Windows take it higher (until you stop most of your swapping).

Mike

Michael Graveen
m...@anim8.net



I am starting to have some serious performance issues since I upgraded to SM
8.2. Although I can not be for sure that is it due to the upgrade as usage
has also increased with added clients and the start of school. The big
issue is that the web interface becomes unresponsive for up to about 5
minutes. The machine has 2 Gig of RAM, and a swap file of 5.5 Gig. In
Windows task manager I see my peak memory usage is now 10 gig.

Right now I am not sure if the performance issues are being caused by RAM,
too much traffic, Smartermail, or Declude.
_
This email and any files transmitted with it are confidential and intended
solely for the use of the individual or entity to whom they are addressed.
If you are not the named addressee you should not disseminate, distribute or
copy this e-mail. Your are asked to notify the sender immediately by e-mail
if you have received this e-mail by mistake and delete this e-mail from your
system. Please note that any views or opinions presented in this email are
solely those of the author and do not necessarily represent those of Prairie
Lakes Area Education Agency. Prairie Lakes Area Education Agency accepts no
liability for any damage caused by any virus transmitted by this email. -
_
Scott Fosseen - Systems Engineer - Prairie Lakes AEA -
http://www.aea8.k12.ia.us/tech
_
In a study of 200,000 ostriches over a period of 80 years, no one
reported a single case where an ostrich buried its head in the sand
(or attempted to do so - apart from Bones ).
_

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RE: [Declude.JunkMail] Performance issues with SM 8.2 w Declude

2011-09-26 Thread Randy A
Which version of Windows server are you running?  That will be important also 
as, for example, WIN Server 2003 Standard only allows a max of 4GB RAM, while 
WIN Server 2003 Enterprise has a 64GB limit



Sincerely,

Randy Armbrecht
Global Web Solutions, Inc.
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-Original Message-
From: Scott Fosseen [Prairie Lakes AEA] [mailto:sfoss...@aea8.k12.ia.us]
Sent: Monday, September 26, 2011 11:44 AM
To: Declude.JunkMail@declude.com
Subject: [Declude.JunkMail] Performance issues with SM 8.2 w Declude

I am starting to have some serious performance issues since I upgraded to SM 
8.2.  Although I can not be for sure that is it due to the upgrade as usage has 
also increased with added clients and the start of school.  The big issue is 
that the web interface becomes unresponsive for up to about 5 minutes.  The 
machine has 2 Gig of RAM, and a swap file of 5.5 Gig.  In Windows task manager 
I see my peak memory usage is now 10 gig.

Right now I am not sure if the performance issues are being caused by RAM, too 
much traffic, Smartermail, or Declude.
_
This email and any files transmitted with it are confidential and intended 
solely for the use of the individual or entity to whom they are addressed.
If you are not the named addressee you should not disseminate, distribute or 
copy this e-mail. Your are asked to notify the sender immediately by e-mail if 
you have received this e-mail by mistake and delete this e-mail from your 
system. Please note that any views or opinions presented in this email are 
solely those of the author and do not necessarily represent those of Prairie 
Lakes Area Education Agency. Prairie Lakes Area Education Agency accepts no 
liability for any damage caused by any virus transmitted by this email. - 
_
Scott Fosseen - Systems Engineer - Prairie Lakes AEA - 
http://www.aea8.k12.ia.us/tech 
_
In a study of 200,000 ostriches over a period of 80 years, no one reported a 
single case where an ostrich buried its head in the sand (or attempted to do so 
- apart from Bones ).
_





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Re: [Declude.JunkMail] Performance issues with SM 8.2 w Declude

2011-09-26 Thread Scott Fosseen [Prairie Lakes AEA]
Running Win 2003 Standard on 32 bit hardware.  I am going to bump the RAM up
to 4 Gb tonight to see if that helps.  I should say what I am seeing is that
the SM Web interface becomes unresponsive at times.  I have been unable to
correlate the unresponsive interface with specific high CPU or Memory use
though.

I have been planning on installing a new Win 2K8 64 bit OS to migrate SM to.
Is there any issues or suggestions on setting this up as a Virtual machine
in a VMware environment?

--
From: Randy A ra...@globalweb.us
Sent: Monday, September 26, 2011 1:47 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] Performance issues with SM 8.2 w Declude

 Which version of Windows server are you running?  That will be important
 also as, for example, WIN Server 2003 Standard only allows a max of 4GB
 RAM, while WIN Server 2003 Enterprise has a 64GB limit
 -Original Message-
 From: Scott Fosseen [Prairie Lakes AEA] [mailto:sfoss...@aea8.k12.ia.us]
 Sent: Monday, September 26, 2011 11:44 AM
 To: Declude.JunkMail@declude.com
 Subject: [Declude.JunkMail] Performance issues with SM 8.2 w Declude

 I am starting to have some serious performance issues since I upgraded to
 SM 8.2.  Although I can not be for sure that is it due to the upgrade as
 usage has also increased with added clients and the start of school.  The
 big issue is that the web interface becomes unresponsive for up to about 5
 minutes.  The machine has 2 Gig of RAM, and a swap file of 5.5 Gig.  In
 Windows task manager I see my peak memory usage is now 10 gig.

 Right now I am not sure if the performance issues are being caused by RAM,
 too much traffic, Smartermail, or Declude.





---
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unsubscribe, just send an E-mail to imail...@declude.com, and
type unsubscribe Declude.JunkMail.  The archives can be found
at http://www.mail-archive.com.



Re: [Declude.JunkMail] Performance issues with SM 8.2 w Declude

2011-09-26 Thread Nick Hayer
I have it on a VM - vmware 4.1 - no issues at all.  Why not just PTV it now
- give it more ram and processors in the migration and see what happens?

-Nick

MadRiverAccess.com|Skywaves.com Tech Support
US/Canada 877-873-6482 or International +1-802-229-6574
Emergency Support 24/7: supp...@skywaves.net
General and Non-Emergency support ticket:
https://www.skywaves.com/content/secure/support_ticket.htm


 From: Scott Fosseen [Prairie Lakes AEA] sfoss...@aea8.k12.ia.us
Sent: Monday, September 26, 2011 3:08 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] Performance issues with SM 8.2 w Declude

Running Win 2003 Standard on 32 bit hardware.  I am going to bump the RAM
up
to 4 Gb tonight to see if that helps.  I should say what I am seeing is
that
the SM Web interface becomes unresponsive at times.  I have been unable to

correlate the unresponsive interface with specific high CPU or Memory use
though.

I have been planning on installing a new Win 2K8 64 bit OS to migrate SM
to.
Is there any issues or suggestions on setting this up as a Virtual machine

in a VMware environment?

--
From: Randy A ra...@globalweb.us
Sent: Monday, September 26, 2011 1:47 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] Performance issues with SM 8.2 w Declude

 Which version of Windows server are you running?  That will be important

 also as, for example, WIN Server 2003 Standard only allows a max of 4GB
 RAM, while WIN Server 2003 Enterprise has a 64GB limit
 -Original Message-
 From: Scott Fosseen [Prairie Lakes AEA] [mailto:sfoss...@aea8.k12.ia.us]
 Sent: Monday, September 26, 2011 11:44 AM
 To: Declude.JunkMail@declude.com
 Subject: [Declude.JunkMail] Performance issues with SM 8.2 w Declude

 I am starting to have some serious performance issues since I upgraded to

 SM 8.2.  Although I can not be for sure that is it due to the upgrade as

 usage has also increased with added clients and the start of school.  The

 big issue is that the web interface becomes unresponsive for up to about
5
 minutes.  The machine has 2 Gig of RAM, and a swap file of 5.5 Gig.  In
 Windows task manager I see my peak memory usage is now 10 gig.

 Right now I am not sure if the performance issues are being caused by
RAM,
 too much traffic, Smartermail, or Declude.

---
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unsubscribe, just send an E-mail to imail...@declude.com, and
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