RE: [Declude.Virus] Declude Licensing codes
Andy, Upon your phone call with Barry, should we as Declude Users (4 lic. in my case), contact Barry directly before upgrading or should we await for a post on this forum for new procedures? I too have a cold spare, however, Declude is not loaded there until necessary and upon written procedures that we have in place to shutdown the current server (whether down by failure or otherwise), rename it and re-ip it and the like. Thanks for the info. Keith -Original Message- From: [EMAIL PROTECTED] on behalf of Andy Schmidt Sent: Thu 12/23/2004 9:05 AM To: Declude.Virus@declude.com; Declude.JunkMail@declude.com Cc: Subject: RE: [Declude.Virus] Declude Licensing codes Hi, At the end, there are two components to this: A) the technique used to validate licenses (e.g., an activation code, hardware detection, etc.) B) the procedures on how a questionable situation is handled. I really don't have a problem with ANY technique as long as I can be comfortable with the procedures. If the procedures could even remotely result in an accidental automatic disabling, I'd no longer be able to justify use of the product. Per example, if the procedures involve a long grace period, or, if the procedures simply allow a License Validation Staff to REVIEW a questionable license with a customer at a mutually convenient time, or similar safeguards - then I'm absolutely okay with it. When Barry called yesterday, I listened and agreed wholeheartedly, that Declude owes it to is PAYING customers to identify and go after non-compliant customers. After all - it's money stolen from the paying customer (by either having to raise prices or by not being able to invest into future development as much). But, I repeated my expectations that NOT details of the techniques need to be disclosed - but there should be sufficient disclosure of the procedures. And that should be disclosed BEFORE the software is offered for download - not AFTER people are starting to get suspicious. With the information that I was given, I'm perfectly satisfied that I can continue to use Declude - and I fully support their efforts (in general) of license enforcement. However, I still hope that Barry recognizes the need that ALL customers need to know enough about the procedures to regain (!) MY level of comfort and confidence in the company and the product. Best Regards Andy Schmidt Phone: +1 201 934-3414 x20 (Business) Fax:+1 201 934-9206 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Tolmachoff (Lists) Sent: Thursday, December 23, 2004 02:01 AM To: Declude.Virus@declude.com; Declude.JunkMail@declude.com Subject: [Declude.Virus] Declude Licensing codes Here is some information for all who have concerns about the new licensing and tie in to IPs and/or MACs: I have spoken to Barry today, and while I will not reveal the little bit of information I was given, I will state on my honor that I have no problem with the new license code process what ever you want to call it. Additionally, Declude has designed and taken steps to make sure there will be no problems in the event you need to change IPs or hardware overnight, on a weekend, on an extended weekend or even if disaster were to strike and the Declude offices were not available for a week. Hopefully, you can now rest assured that Declude will not stop working if you have to fix your server. FYI, there is also a process in place for a cold spare server to be prepared and ready ahead of time. You will need to contact Declude to specifically set that up. John Tolmachoff Engineer/Consultant/Owner eServices For You --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL
Re: [Declude.Virus] Declude Licensing codes
An idea from me to the new licence policy from Declude: Is it perhaps possible to expand the Decludce Pro licence to include one test system (which only will be used for testing before upgrading and to test new features, not for business use)) ? I think this would also help a lot of declude users, who has problems with the new Licence code. Bye, Uwe - Original Message - From: Keith Johnson [EMAIL PROTECTED] To: Declude.Virus@declude.com Sent: Thursday, December 23, 2004 3:40 PM Subject: RE: [Declude.Virus] Declude Licensing codes Andy, Upon your phone call with Barry, should we as Declude Users (4 lic. in my case), contact Barry directly before upgrading or should we await for a post on this forum for new procedures? I too have a cold spare, however, Declude is not loaded there until necessary and upon written procedures that we have in place to shutdown the current server (whether down by failure or otherwise), rename it and re-ip it and the like. Thanks for the info. Keith -Original Message- From: [EMAIL PROTECTED] on behalf of Andy Schmidt Sent: Thu 12/23/2004 9:05 AM To: Declude.Virus@declude.com; Declude.JunkMail@declude.com Cc: Subject: RE: [Declude.Virus] Declude Licensing codes Hi, At the end, there are two components to this: A) the technique used to validate licenses (e.g., an activation code, hardware detection, etc.) B) the procedures on how a questionable situation is handled. I really don't have a problem with ANY technique as long as I can be comfortable with the procedures. If the procedures could even remotely result in an accidental automatic disabling, I'd no longer be able to justify use of the product. Per example, if the procedures involve a long grace period, or, if the procedures simply allow a License Validation Staff to REVIEW a questionable license with a customer at a mutually convenient time, or similar safeguards - then I'm absolutely okay with it. When Barry called yesterday, I listened and agreed wholeheartedly, that Declude owes it to is PAYING customers to identify and go after non-compliant customers. After all - it's money stolen from the paying customer (by either having to raise prices or by not being able to invest into future development as much). But, I repeated my expectations that NOT details of the techniques need to be disclosed - but there should be sufficient disclosure of the procedures. And that should be disclosed BEFORE the software is offered for download - not AFTER people are starting to get suspicious. With the information that I was given, I'm perfectly satisfied that I can continue to use Declude - and I fully support their efforts (in general) of license enforcement. However, I still hope that Barry recognizes the need that ALL customers need to know enough about the procedures to regain (!) MY level of comfort and confidence in the company and the product. Best Regards Andy Schmidt Phone: +1 201 934-3414 x20 (Business) Fax:+1 201 934-9206 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Tolmachoff (Lists) Sent: Thursday, December 23, 2004 02:01 AM To: Declude.Virus@declude.com; Declude.JunkMail@declude.com Subject: [Declude.Virus] Declude Licensing codes Here is some information for all who have concerns about the new licensing and tie in to IPs and/or MACs: I have spoken to Barry today, and while I will not reveal the little bit of information I was given, I will state on my honor that I have no problem with the new license code process what ever you want to call it. Additionally, Declude has designed and taken steps to make sure there will be no problems in the event you need to change IPs or hardware overnight, on a weekend, on an extended weekend or even if disaster were to strike and the Declude offices were not available for a week. Hopefully, you can now rest assured that Declude will not stop working if you have to fix your server. FYI, there is also a process in place for a cold spare server to be prepared and ready ahead of time. You will need to contact Declude to specifically set that up. John Tolmachoff Engineer/Consultant/Owner eServices For You --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL
RE: [Declude.Virus] Declude Licensing codes
Hi Keith: Well - *I* am satisfied that I could switch NICs or servers and any time of day or night or weekends - without license-related impact on any authorized use of Declude. I am under a verbal non-disclosure - so I can't elaborate, besides any statement should come from an official source to have any value. It did seem to me, as if Barry was working on drafting a response to post on this list as well. For the benefit of CPHZ and their relationship with their customers, I sincerely hope that they understand that they can't just refer to generalized privacy policies on the web site and terms of the license agreement (which permits what they are doing) - but that they need to be pro-active and have a policy to always announce and sufficiently explain new procedures BEFORE they are accidentally uncovered by customers - so that everyone can be as satisfied as I am now. It's never smart to gamble with the trust of your customers - even if you have the legal right to whatever actions you take. I appreciate that personal phone call - it should demonstrate that Barry does care. But, it did not effect my personal opinion that firefighting phone calls are time poorly spent and that CPHZ needs to do a better job of customer communications and relations. Best Regards Andy Schmidt Phone: +1 201 934-3414 x20 (Business) Fax:+1 201 934-9206 -Original Message- From: Keith Johnson [mailto:[EMAIL PROTECTED] On Behalf Of Keith Johnson Sent: Thursday, December 23, 2004 09:41 AM To: Declude.Virus@declude.com Subject: RE: [Declude.Virus] Declude Licensing codes Andy, Upon your phone call with Barry, should we as Declude Users (4 lic. in my case), contact Barry directly before upgrading or should we await for a post on this forum for new procedures? I too have a cold spare, however, Declude is not loaded there until necessary and upon written procedures that we have in place to shutdown the current server (whether down by failure or otherwise), rename it and re-ip it and the like. Thanks for the info. Keith attachment: winmail.dat
RE: [Declude.Virus] Declude Licensing codes
This as my comment on many posts about licensing: I believe Scott and Berry KNOW there are out many unlicensed copies of Declude. I believe also that only a product with an appropriate revenue can be maintained and brought forward regulary. (Probably this was a big problem in the last 12 months) So I really love it to see that there are strong rules that will bring users of unlicensed copies in trouble and the paying customers will benefit. For sure: The non-announcement of such actions can create some colateral damage. At least any of Barry's posts contained a final statement that all users of unlicensed copies should make them legal. I've a friend who's a truly genius regarding application developement. Any of his applications (mostly windows services) contains an activation component who contacts the online licensing server the first time and each time if more then two basic properties of the hardware has changed (For example CPU, MAC, IP, or ...) As Declude.exe is called for each single message it wouldn't work in the same way but maybe something like a weekly or monthly Keep-Alive-License-Package? The local application will continue to work only if after a new request (containing hostname, IP, MAC, CPU-ID, ...) there is a returning time-limited license package from Decludes license server. So each customer know that he will have time enough to reactivate his license if he has changed hardware. On the other side CPHZ has a great control over definitively (or maybe) unlicensed copies. This would include also control over illegal usage of new releases without an service agreement. Also test systems will work for some days. Maybe the new declude licensing functionality is already able to do all this. So the only criticism is that there was no announcement. Also not to customerers who's running definitively legal copies. In order to keep admin's informed about unexpected licensing errors there should be a new parameter like LICENSEALERT = [EMAIL PROTECTED] in each config file. So If there is something going wrong with the licensing even if I'm a legal customer I can read this immediatly in my inbox and have no problems while sleeping at night because I haven't checked todays logfiles. We're talking about software that has to work around the clock. If this software is not doing his job and let pass malicious content I want back money - much more then I've payd for because I've damage on my side. Markus --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
RE: [Declude.Virus] Declude Licensing codes
Hi, At the end, there are two components to this: A) the technique used to validate licenses (e.g., an activation code, hardware detection, etc.) B) the procedures on how a questionable situation is handled. I really don't have a problem with ANY technique as long as I can be comfortable with the procedures. If the procedures could even remotely result in an accidental automatic disabling, I'd no longer be able to justify use of the product. Per example, if the procedures involve a long grace period, or, if the procedures simply allow a License Validation Staff to REVIEW a questionable license with a customer at a mutually convenient time, or similar safeguards - then I'm absolutely okay with it. When Barry called yesterday, I listened and agreed wholeheartedly, that Declude owes it to is PAYING customers to identify and go after non-compliant customers. After all - it's money stolen from the paying customer (by either having to raise prices or by not being able to invest into future development as much). But, I repeated my expectations that NOT details of the techniques need to be disclosed - but there should be sufficient disclosure of the procedures. And that should be disclosed BEFORE the software is offered for download - not AFTER people are starting to get suspicious. With the information that I was given, I'm perfectly satisfied that I can continue to use Declude - and I fully support their efforts (in general) of license enforcement. However, I still hope that Barry recognizes the need that ALL customers need to know enough about the procedures to regain (!) MY level of comfort and confidence in the company and the product. Best Regards Andy Schmidt Phone: +1 201 934-3414 x20 (Business) Fax:+1 201 934-9206 -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of John Tolmachoff (Lists) Sent: Thursday, December 23, 2004 02:01 AM To: Declude.Virus@declude.com; Declude.JunkMail@declude.com Subject: [Declude.Virus] Declude Licensing codes Here is some information for all who have concerns about the new licensing and tie in to IPs and/or MACs: I have spoken to Barry today, and while I will not reveal the little bit of information I was given, I will state on my honor that I have no problem with the new license code process what ever you want to call it. Additionally, Declude has designed and taken steps to make sure there will be no problems in the event you need to change IPs or hardware overnight, on a weekend, on an extended weekend or even if disaster were to strike and the Declude offices were not available for a week. Hopefully, you can now rest assured that Declude will not stop working if you have to fix your server. FYI, there is also a process in place for a cold spare server to be prepared and ready ahead of time. You will need to contact Declude to specifically set that up. John Tolmachoff Engineer/Consultant/Owner eServices For You --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type unsubscribe Declude.Virus.The archives can be found at http://www.mail-archive.com.
