Re: [Declude.Virus] Multiple Scanner Support - Pricing
Scott, The most important question has not been addressed yet... When will you be releasing "DecludeMail" so that we have an alternative to IMail? A mail server product backed by your legendary support would be a significant add-on to your current products. Gordon - "R. Scott Perry" wrote: > FYI, something else I should mention. Now that Declude has > been out for over a year (about 15 months now), we are going > through the process of deciding whether or not to add an > annual "maintenance agreement" that would include a year of > support and upgrades. We likely will be adding this, but > of course it would not be mandatory (IE you can keep running > Declude forever), and would definitely not try to prevent > virus definition upgrades (so you wouldn't be forced to > upgrade each year to be able to catch the latest viruses). > -Scott --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". You can E-mail [EMAIL PROTECTED] for assistance. You can visit our web site at http://www.declude.com .
Re: [Declude.Virus] Multiple Scanner Support - Pricing
Have you ever known a product with Pro and Standard versions to always add new features to both? Generally Standard version are effectively feature-frozen until a major upgrade. Declude has continually put most of the incremental upgrades into the Standard version. Saving a few bells and whistles for the Pro version is to be expected. Jerry - Original Message - From: "Serge Dergham" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, December 18, 2001 2:19 PM Subject: Re: [Declude.Virus] Multiple Scanner Support - Pricing > That would have been true if everyone had to pay for a new feature. > but the fact that the pro version get the new feature free, and the standard > version do not is not right. > If everybody had to pay for it, or if there was some type of support > contract, I would be the first one to accept. > But this is a sort of descrimination against the chipies :) > When I bought the product, there was nothing that said that the pro version > will get additional features in the future for free. > > > - Original Message - > From: "Andy Schmidt" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Tuesday, December 18, 2001 6:35 PM > Subject: RE: [Declude.Virus] Multiple Scanner Support - Pricing > > > > Hm, I feel just the opposite. I feel guilty about getting top support, a > > great tools web-site and an ever-expanding product and NOT paying an > annual > > upgrade fee to pay for all that development effort. > > > > So - my vote is: New features CAN cost more if that's commercially > > necessary. If a new feature is used only by a small subset of clients, > then > > I feel it can be 'banned' into the Pro version. > > > > Best Regards > > Andy Schmidt > > > > Phone: +1 201 934-3414 x20 (Business) > > Fax:+1 201 934-9206 > > > > > > > > -Original Message- > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED]]On Behalf Of Serge Dergham > > Sent: Tuesday, December 18, 2001 01:28 PM > > To: [EMAIL PROTECTED] > > Subject: Re: [Declude.Virus] Declude v1.30 released (beta) > > > > > > > > > o PRO version adds internal support for multiple virus scanners. > > > > Com'on, the main feature of pro version is multi-domain support, > > support for multiple scanner should be available for everybody ! > > > > > > - Original Message - > > From: "R. Scott Perry" <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Sent: Tuesday, December 18, 2001 6:11 PM > > Subject: [Declude.Virus] Declude v1.30 released (beta) > > > > > > > Computerized Horizons has just released Declude Virus v1.30. Notable > > > changes include: > > > > > > o Major overhaul to MIME decoding functions to support further > > enhancements > > > o Declude's dependency on user32.dll was removed, which (should) prevent > > > Declude from counting towards the depletion of Microsoft's Mystery Heap. > > > o DELIVERERRORS ON config option will allow E-mail that a scanner > reports > > > an error on to be delivered (if neither a "Virus free" or "Virus found" > > > code is returned). > > > o TEMPDIR config option to let you choose the temporary directory that > > > Declude scans files in (to allow usage with on-access scanners that > can't > > > exclude subdirectories, and for RAM disk support) > > > o Will automatically detect F-Prot.PIF file and delete it if necessary, > to > > > prevent halt of E-mail delivery. > > > o PRO version adds internal support for multiple virus scanners. > > > > > > Also, the size of the Declude.exe has been shrunk to about 1/2 of its > > > original size, so don't be alarmed if it appears small. The beta can be > > > downloaded from http://www.declude.com/junkmail/support/ip4r.htm . > > > -Scott > > > > > > --- > > > [This E-mail was scanned for viruses by Declude Virus > > (http://www.declude.com)] > > > > > > This E-mail came from the Declude.Virus mailing list. To > > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > > type "unsubscribe Declude.Virus". You can E-mail > > > [EMAIL PROTECTED] for assistance. You can visit our web > > > site at http://www.declude.com . > > > > > > > > > > --- > > [This E-mail was scanned for viruses by Declude Virus > > (http://www.dec
Re: [Declude.Virus] Multiple Scanner Support - Pricing
>That would have been true if everyone had to pay for a new feature. >but the fact that the pro version get the new feature free, and the standard >version do not is not right. Does that mean we should offer two identical products with different names, and charge different for them? :) >But this is a sort of descrimination against the chipies :) >When I bought the product, there was nothing that said that the pro version >will get additional features in the future for free. ... and nothing that said it wouldn't. If we only added new features to both versions, then after a few years you would see two products that were nearly identical by that point. Our goal is to keep the Standard version as a highly competitive product, that has all the features that a mail server virus scanner really should have. On the other hand, when there are features that go well beyond what other products offer, we may need to add them to the Pro version only. Note that the Standard version includes some features that aren't included in the much more expensive SMTP-based virus scanners With this feature, I would also suggest that you remember that you still can use multiple scanners in the Standard version using batch files. That was one of the main factors in the decision to have the internal multiple scanner support only offered in the Pro version -- because the same functionality *can* be accomplished in the Standard version with a little work. -Scott --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". You can E-mail [EMAIL PROTECTED] for assistance. You can visit our web site at http://www.declude.com .
RE: [Declude.Virus] Multiple Scanner Support - Pricing
>Hm, I feel just the opposite. I feel guilty about getting top support, a >great tools web-site and an ever-expanding product and NOT paying an annual >upgrade fee to pay for all that development effort. FYI, something else I should mention. Now that Declude has been out for over a year (about 15 months now), we are going through the process of deciding whether or not to add an annual "maintenance agreement" that would include a year of support and upgrades. We likely will be adding this, but of course it would not be mandatory (IE you can keep running Declude forever), and would definitely not try to prevent virus definition upgrades (so you wouldn't be forced to upgrade each year to be able to catch the latest viruses). -Scott --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". You can E-mail [EMAIL PROTECTED] for assistance. You can visit our web site at http://www.declude.com .
Re: [Declude.Virus] Multiple Scanner Support - Pricing
That would have been true if everyone had to pay for a new feature. but the fact that the pro version get the new feature free, and the standard version do not is not right. If everybody had to pay for it, or if there was some type of support contract, I would be the first one to accept. But this is a sort of descrimination against the chipies :) When I bought the product, there was nothing that said that the pro version will get additional features in the future for free. - Original Message - From: "Andy Schmidt" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, December 18, 2001 6:35 PM Subject: RE: [Declude.Virus] Multiple Scanner Support - Pricing > Hm, I feel just the opposite. I feel guilty about getting top support, a > great tools web-site and an ever-expanding product and NOT paying an annual > upgrade fee to pay for all that development effort. > > So - my vote is: New features CAN cost more if that's commercially > necessary. If a new feature is used only by a small subset of clients, then > I feel it can be 'banned' into the Pro version. > > Best Regards > Andy Schmidt > > Phone: +1 201 934-3414 x20 (Business) > Fax:+1 201 934-9206 > > > > -Original Message- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of Serge Dergham > Sent: Tuesday, December 18, 2001 01:28 PM > To: [EMAIL PROTECTED] > Subject: Re: [Declude.Virus] Declude v1.30 released (beta) > > > > > o PRO version adds internal support for multiple virus scanners. > > Com'on, the main feature of pro version is multi-domain support, > support for multiple scanner should be available for everybody ! > > > - Original Message - > From: "R. Scott Perry" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Tuesday, December 18, 2001 6:11 PM > Subject: [Declude.Virus] Declude v1.30 released (beta) > > > > Computerized Horizons has just released Declude Virus v1.30. Notable > > changes include: > > > > o Major overhaul to MIME decoding functions to support further > enhancements > > o Declude's dependency on user32.dll was removed, which (should) prevent > > Declude from counting towards the depletion of Microsoft's Mystery Heap. > > o DELIVERERRORS ON config option will allow E-mail that a scanner reports > > an error on to be delivered (if neither a "Virus free" or "Virus found" > > code is returned). > > o TEMPDIR config option to let you choose the temporary directory that > > Declude scans files in (to allow usage with on-access scanners that can't > > exclude subdirectories, and for RAM disk support) > > o Will automatically detect F-Prot.PIF file and delete it if necessary, to > > prevent halt of E-mail delivery. > > o PRO version adds internal support for multiple virus scanners. > > > > Also, the size of the Declude.exe has been shrunk to about 1/2 of its > > original size, so don't be alarmed if it appears small. The beta can be > > downloaded from http://www.declude.com/junkmail/support/ip4r.htm . > > -Scott > > > > --- > > [This E-mail was scanned for viruses by Declude Virus > (http://www.declude.com)] > > > > This E-mail came from the Declude.Virus mailing list. To > > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > > type "unsubscribe Declude.Virus". You can E-mail > > [EMAIL PROTECTED] for assistance. You can visit our web > > site at http://www.declude.com . > > > > > > --- > [This E-mail was scanned for viruses by Declude Virus > (http://www.declude.com)] > > This E-mail came from the Declude.Virus mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.Virus". You can E-mail > [EMAIL PROTECTED] for assistance. You can visit our web > site at http://www.declude.com . > > --- > [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] > > This E-mail came from the Declude.Virus mailing list. To > unsubscribe, just send an E-mail to [EMAIL PROTECTED], and > type "unsubscribe Declude.Virus". You can E-mail > [EMAIL PROTECTED] for assistance. You can visit our web > site at http://www.declude.com . > > --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] This E-mail came from the Declude.Virus mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.Virus". You can E-mail [EMAIL PROTECTED] for assistance. You can visit our web site at http://www.declude.com .