[Desktop-packages] [Bug 1986456] Re: Firefox fails to start after update
Hi, I would like to add that this situation repeated today: realpath: error while loading shared libraries: realpath: unsupported version 0 of Verneed record realpath: error while loading shared libraries: realpath: unsupported version 0 of Verneed record XPCOMGlueLoad error for file /snap/firefox/2067/usr/lib/firefox/libmozgtk.so: /snap/firefox/2067/gnome-platform/usr/lib/x86_64-linux-gnu/libgmodule-2.0.so.0: unsupported version 0 of Verneed record Couldn't load XPCOM. This is my current snap: firefox 106.0.5-1 2067 latest/stable mozilla -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1986456 Title: Firefox fails to start after update Status in firefox package in Ubuntu: Expired Bug description: After system Updates today (14.08.2022) firefox did not start anymore. It's Ubuntu 22.04 Error Message: mikey@mikey-notebook:~$ firefox /snap/firefox/1670/snap/command-chain/desktop-launch: line 52: /home/mikey/.config/user-dirs.dirs: Permission denied sed: can't read /home/mikey/.config/user-dirs.dirs: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 264: /home/mikey/.config/user-dirs.dirs: Permission denied cp: cannot open '/home/mikey/.config/user-dirs.locale' for reading: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 269: /home/mikey/.config/user-dirs.locale: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 20: /snap/firefox/1670/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3-0/gtk-query-immodules-3.0: No such file or directory ERROR: /snap/firefox/1670/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3-0/gtk-query-immodules-3.0 exited abnormally with status 127 XPCOMGlueLoad error for file /snap/firefox/1670/usr/lib/firefox/libmozgtk.so: libgtk-3.so.0: cannot open shared object file: No such file or directory Couldn't load XPCOM. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1986456/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1986456] Re: Firefox fails to start after update
[Expired for firefox (Ubuntu) because there has been no activity for 60 days.] ** Changed in: firefox (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1986456 Title: Firefox fails to start after update Status in firefox package in Ubuntu: Expired Bug description: After system Updates today (14.08.2022) firefox did not start anymore. It's Ubuntu 22.04 Error Message: mikey@mikey-notebook:~$ firefox /snap/firefox/1670/snap/command-chain/desktop-launch: line 52: /home/mikey/.config/user-dirs.dirs: Permission denied sed: can't read /home/mikey/.config/user-dirs.dirs: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 264: /home/mikey/.config/user-dirs.dirs: Permission denied cp: cannot open '/home/mikey/.config/user-dirs.locale' for reading: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 269: /home/mikey/.config/user-dirs.locale: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 20: /snap/firefox/1670/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3-0/gtk-query-immodules-3.0: No such file or directory ERROR: /snap/firefox/1670/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3-0/gtk-query-immodules-3.0 exited abnormally with status 127 XPCOMGlueLoad error for file /snap/firefox/1670/usr/lib/firefox/libmozgtk.so: libgtk-3.so.0: cannot open shared object file: No such file or directory Couldn't load XPCOM. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1986456/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1986456] Re: Firefox fails to start after update
Should add that this is fixable with: sudo snap remove firefox sudo snap install firefox All firefox data, up to and including open tabs, etc, is retained through the reinstall of the snap. Ideally things like this should 'just work' and perhaps best to push an update that fixes rather than relying on users to manually reinstall after the upgrade. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1986456 Title: Firefox fails to start after update Status in firefox package in Ubuntu: Incomplete Bug description: After system Updates today (14.08.2022) firefox did not start anymore. It's Ubuntu 22.04 Error Message: mikey@mikey-notebook:~$ firefox /snap/firefox/1670/snap/command-chain/desktop-launch: line 52: /home/mikey/.config/user-dirs.dirs: Permission denied sed: can't read /home/mikey/.config/user-dirs.dirs: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 264: /home/mikey/.config/user-dirs.dirs: Permission denied cp: cannot open '/home/mikey/.config/user-dirs.locale' for reading: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 269: /home/mikey/.config/user-dirs.locale: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 20: /snap/firefox/1670/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3-0/gtk-query-immodules-3.0: No such file or directory ERROR: /snap/firefox/1670/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3-0/gtk-query-immodules-3.0 exited abnormally with status 127 XPCOMGlueLoad error for file /snap/firefox/1670/usr/lib/firefox/libmozgtk.so: libgtk-3.so.0: cannot open shared object file: No such file or directory Couldn't load XPCOM. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1986456/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1986456] Re: Firefox fails to start after update
I can confirm this on a recently updated (20.04 --> 22.04) AMD64 install of Ubuntu Mate. XPCOMGlueLoad error for file /snap/firefox/1670/usr/lib/firefox/libmozgtk.so: libgtk-3.so.0: cannot open shared object file: No such file or directory Couldn't load XPCOM. The distro was updated and as part of the process the installed firefox replaced with the snap. It initially worked, but after about a day, including a couple of reboots, it now fails to start with the above error. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1986456 Title: Firefox fails to start after update Status in firefox package in Ubuntu: Incomplete Bug description: After system Updates today (14.08.2022) firefox did not start anymore. It's Ubuntu 22.04 Error Message: mikey@mikey-notebook:~$ firefox /snap/firefox/1670/snap/command-chain/desktop-launch: line 52: /home/mikey/.config/user-dirs.dirs: Permission denied sed: can't read /home/mikey/.config/user-dirs.dirs: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 264: /home/mikey/.config/user-dirs.dirs: Permission denied cp: cannot open '/home/mikey/.config/user-dirs.locale' for reading: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 269: /home/mikey/.config/user-dirs.locale: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 20: /snap/firefox/1670/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3-0/gtk-query-immodules-3.0: No such file or directory ERROR: /snap/firefox/1670/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3-0/gtk-query-immodules-3.0 exited abnormally with status 127 XPCOMGlueLoad error for file /snap/firefox/1670/usr/lib/firefox/libmozgtk.so: libgtk-3.so.0: cannot open shared object file: No such file or directory Couldn't load XPCOM. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1986456/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1986456] Re: Firefox fails to start after update
There's something wrong with the connections indeed. The platform snaps are connected, but essential plugs such as browser-support aren't. Can you try uninstalling and installing again the firefox snap? sudo snap remove firefox sudo snap install firefox -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1986456 Title: Firefox fails to start after update Status in firefox package in Ubuntu: Incomplete Bug description: After system Updates today (14.08.2022) firefox did not start anymore. It's Ubuntu 22.04 Error Message: mikey@mikey-notebook:~$ firefox /snap/firefox/1670/snap/command-chain/desktop-launch: line 52: /home/mikey/.config/user-dirs.dirs: Permission denied sed: can't read /home/mikey/.config/user-dirs.dirs: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 264: /home/mikey/.config/user-dirs.dirs: Permission denied cp: cannot open '/home/mikey/.config/user-dirs.locale' for reading: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 269: /home/mikey/.config/user-dirs.locale: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 20: /snap/firefox/1670/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3-0/gtk-query-immodules-3.0: No such file or directory ERROR: /snap/firefox/1670/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3-0/gtk-query-immodules-3.0 exited abnormally with status 127 XPCOMGlueLoad error for file /snap/firefox/1670/usr/lib/firefox/libmozgtk.so: libgtk-3.so.0: cannot open shared object file: No such file or directory Couldn't load XPCOM. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1986456/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1986456] Re: Firefox fails to start after update
mikey@mikey-notebook:~$ snap connections firefox Schnittstelle PlugSlot Notizen audio-playbackfirefox:audio-playback - - audio-record firefox:audio-record- - avahi-observe firefox:avahi-observe - - browser-support firefox:browser-sandbox - - camerafirefox:camera - - content[gnome-3-38-2004] firefox:gnome-3-38-2004 gnome-3-38-2004:gnome-3-38-2004 - content[gtk-3-themes] firefox:gtk-3-themes gtk-common-themes:gtk-3-themes - content[icon-themes] firefox:icon-themes gtk-common-themes:icon-themes- content[sound-themes] firefox:sound-themes gtk-common-themes:sound-themes - cups-control firefox:cups-control- - dbus - firefox:dbus-daemon - desktop firefox:desktop - - desktop-legacyfirefox:desktop-legacy - - gsettings firefox:gsettings - - hardware-observe firefox:hardware-observe- - home firefox:home- - joystick firefox:joystick- - mpris - firefox:mpris - network firefox:network - - network-bind firefox:network-bind- - network-observe firefox:network-observe - - openglfirefox:opengl - - personal-filesfirefox:dot-mozilla-firefox - - removable-media firefox:removable-media - - screen-inhibit-controlfirefox:screen-inhibit-control - - system-files firefox:etc-firefox-policies- - system-packages-doc firefox:system-packages-doc - - u2f-devices firefox:u2f-devices - - unity7firefox:unity7 - - upower-observefirefox:upower-observe - - wayland firefox:wayland - - x11 firefox:x11 - -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1986456 Title: Firefox fails to start after update Status in firefox package in Ubuntu: Incomplete Bug description: After system Updates today (14.08.2022) firefox did not start anymore. It's Ubuntu 22.04 Error Message: mikey@mikey-notebook:~$ firefox /snap/firefox/1670/snap/command-chain/desktop-launch: line 52: /home/mikey/.config/user-dirs.dirs: Permission denied sed: can't read /home/mikey/.config/user-dirs.dirs: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 264: /home/mikey/.config/user-dirs.dirs: Permission denied cp: cannot open '/home/mikey/.config/user-dirs.locale' for reading: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 269: /home/mikey/.config/user-dirs.locale: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 20: /snap/firefox/1670/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3-0/gtk-query-immodules-3.0: No such file or directory ERROR: /snap/firefox/1670/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3-0/gtk-query-immodules-3.0 exited abnormally with status 127 XPCOMGlueLoad error for file /snap/firefox/1670/usr/lib/firefox/libmozgtk.so: libgtk-3.so.0: cannot open shared object file: No such file or directory Couldn't load XPCOM. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1986456/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1986456] Re: Firefox fails to start after update
It looks like the gnome platform snap isn't connected to firefox, somehow. Can you please share the output of `snap connections firefox` ? ** Changed in: firefox (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1986456 Title: Firefox fails to start after update Status in firefox package in Ubuntu: Incomplete Bug description: After system Updates today (14.08.2022) firefox did not start anymore. It's Ubuntu 22.04 Error Message: mikey@mikey-notebook:~$ firefox /snap/firefox/1670/snap/command-chain/desktop-launch: line 52: /home/mikey/.config/user-dirs.dirs: Permission denied sed: can't read /home/mikey/.config/user-dirs.dirs: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 264: /home/mikey/.config/user-dirs.dirs: Permission denied cp: cannot open '/home/mikey/.config/user-dirs.locale' for reading: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 269: /home/mikey/.config/user-dirs.locale: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 20: /snap/firefox/1670/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3-0/gtk-query-immodules-3.0: No such file or directory ERROR: /snap/firefox/1670/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3-0/gtk-query-immodules-3.0 exited abnormally with status 127 XPCOMGlueLoad error for file /snap/firefox/1670/usr/lib/firefox/libmozgtk.so: libgtk-3.so.0: cannot open shared object file: No such file or directory Couldn't load XPCOM. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1986456/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1986456] Re: Firefox fails to start after update
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: firefox (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1986456 Title: Firefox fails to start after update Status in firefox package in Ubuntu: Confirmed Bug description: After system Updates today (14.08.2022) firefox did not start anymore. It's Ubuntu 22.04 Error Message: mikey@mikey-notebook:~$ firefox /snap/firefox/1670/snap/command-chain/desktop-launch: line 52: /home/mikey/.config/user-dirs.dirs: Permission denied sed: can't read /home/mikey/.config/user-dirs.dirs: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 264: /home/mikey/.config/user-dirs.dirs: Permission denied cp: cannot open '/home/mikey/.config/user-dirs.locale' for reading: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 269: /home/mikey/.config/user-dirs.locale: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 20: /snap/firefox/1670/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3-0/gtk-query-immodules-3.0: No such file or directory ERROR: /snap/firefox/1670/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3-0/gtk-query-immodules-3.0 exited abnormally with status 127 XPCOMGlueLoad error for file /snap/firefox/1670/usr/lib/firefox/libmozgtk.so: libgtk-3.so.0: cannot open shared object file: No such file or directory Couldn't load XPCOM. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1986456/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1986456] Re: Firefox fails to start after update
** Description changed: - After system Updates today (14.08.222) firefox did not start anymore. + After system Updates today (14.08.2022) firefox did not start anymore. + It's Ubuntu 22.04 Error Message: mikey@mikey-notebook:~$ firefox /snap/firefox/1670/snap/command-chain/desktop-launch: line 52: /home/mikey/.config/user-dirs.dirs: Permission denied sed: can't read /home/mikey/.config/user-dirs.dirs: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 264: /home/mikey/.config/user-dirs.dirs: Permission denied cp: cannot open '/home/mikey/.config/user-dirs.locale' for reading: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 269: /home/mikey/.config/user-dirs.locale: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 20: /snap/firefox/1670/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3-0/gtk-query-immodules-3.0: No such file or directory ERROR: /snap/firefox/1670/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3-0/gtk-query-immodules-3.0 exited abnormally with status 127 XPCOMGlueLoad error for file /snap/firefox/1670/usr/lib/firefox/libmozgtk.so: libgtk-3.so.0: cannot open shared object file: No such file or directory Couldn't load XPCOM. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1986456 Title: Firefox fails to start after update Status in firefox package in Ubuntu: New Bug description: After system Updates today (14.08.2022) firefox did not start anymore. It's Ubuntu 22.04 Error Message: mikey@mikey-notebook:~$ firefox /snap/firefox/1670/snap/command-chain/desktop-launch: line 52: /home/mikey/.config/user-dirs.dirs: Permission denied sed: can't read /home/mikey/.config/user-dirs.dirs: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 264: /home/mikey/.config/user-dirs.dirs: Permission denied cp: cannot open '/home/mikey/.config/user-dirs.locale' for reading: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 269: /home/mikey/.config/user-dirs.locale: Permission denied /snap/firefox/1670/snap/command-chain/desktop-launch: line 20: /snap/firefox/1670/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3-0/gtk-query-immodules-3.0: No such file or directory ERROR: /snap/firefox/1670/gnome-platform/usr/lib/x86_64-linux-gnu/libgtk-3-0/gtk-query-immodules-3.0 exited abnormally with status 127 XPCOMGlueLoad error for file /snap/firefox/1670/usr/lib/firefox/libmozgtk.so: libgtk-3.so.0: cannot open shared object file: No such file or directory Couldn't load XPCOM. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1986456/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
