Re: Reporting broken download link

2014-12-11 Thread Bernard Marcelly

Hello

My two cents...
On such download problems, we never have answer to this:
- does the downloaded file have the correct checksum ?
This is not easy to check for an ordinary user, but Elizabeth Morgan should be 
able to do it.


If the checksum is incorrect, then it is indeed a problem.
Since Roberto knows the suspect mirrors, he could verify if these mirrors do 
indeed store compromised files, by testing their checksum.

I would not be surprised if the mirror files were found correct.

My idea is that Chrome flags a file as suspect, not because of the file content, 
but as a result of statistical data about similar file names retrieved from 
SourceForge or other sites. We know that SourceForge advertising contents 
sometimes provide (or provided) malicious files pretending to be OpenOffice.


Bernard


Message de Louis Suárez-Potts  date 2014-12-09 23:50 :



On 09 Dec2014, at 17:41, Roberto Galoppini roberto.galopp...@gmail.com wrote:



2014-12-09 21:23 GMT+01:00 Rory O'Farrell ofarr...@iol.ie:
On Tue, 9 Dec 2014 15:14:24 -0500
Louis Suárez-Potts lui...@gmail.com wrote:


Hi

On 09 Dec2014, at 15:11, Rory O'Farrell ofarr...@iol.ie wrote:

On Tue, 09 Dec 2014 13:48:44 -0600
Elizabeth Morgan elizabethallynmor...@gmail.com wrote:


UPDATE:
It's my entire development team that's encountering the issue at the
moment -- we're having to refit a good number of computers, and all of
them are detecting it as malicious after downloading from Sourceforge
via official link from openoffice.org


Remember that you can check the download for integrity by the methods described 
in
http://www.openoffice.org/download/checksums.html

Your team only need one download for each O/S. They can move it about on USB 
key or DVD or network.


I think Elizabeth’s point is that there is something amiss with the linkage 
from OpenOffice to SF to users. The problem, reading her post, could lie with 
SF. But my guess is that Elizabeth is more than competent to file an issue 
describing more precisely the problem so that we can resolve it.


I can certainly confirm, from many reports on the Forum, that Chrome is 
identifying SourceForge OO files on the automatic download as malicious.  The 
same reports suggest that the direct download link gives the same files without 
triggering any malicious file warning from Chrome.


We are trying to talk to Google to better understand what's going on, in the 
meantime we excluded all the blacklisted OpenOffice mirror URLs from the 
selection used when users download. When downloading OO now, you should get the 
file without any warning.

This is only a short-term solution but should help for the time being. We hope 
to learn soon more about the actual google chrome policies and why those are 
tagging as malicious few open source projects out there.

Roberto



Thanks, Roberto, for the explanation. Perhaps an issue that reflects the ongoing 
discussion would help with Elizabeth’s situation and also others? (And the parallel 
discussion on signing downloads is probably not entirely irrelevant?)  (BTW, I use 
Google Chrome  Canary on OS X 10.2—a dev. editions, for both—and every now and 
then there are misreadings of a code’s legitimacy. Happens.)

louis







louis




On 12/9/2014 1:37 PM, Marcus wrote:

Am 12/09/2014 04:29 PM, schrieb Elizabeth Morgan:

Not technically broken per say in the notion of won't actually
connect to the .exe file, but Chrome keeps registering all of the Open
Office downloads as malicious. Even past versions.


please make sure that you download only from the official source:

http://www.openoffice.org/download/

which will offer you the binaries from Sourceforge.net. They are
hosting the installation files for us.

Currently we haven't heard from other users about this problem. So, I
think for the moment that it's a reason that doesn't lay within the
Apache OpenOffice project.

E.g., does Chrome search in a public place for malicious domains? If
yes, maybe this place is not up-to-date or not working or something else.

Marcus



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Re: Reporting broken download link

2014-12-11 Thread Roberto Galoppini
2014-12-11 9:17 GMT+01:00 Bernard Marcelly marce...@club-internet.fr:

 Hello

 My two cents...
 On such download problems, we never have answer to this:
 - does the downloaded file have the correct checksum ?
 This is not easy to check for an ordinary user, but Elizabeth Morgan
 should be able to do it.

 If the checksum is incorrect, then it is indeed a problem.
 Since Roberto knows the suspect mirrors, he could verify if these mirrors
 do indeed store compromised files, by testing their checksum.
 I would not be surprised if the mirror files were found correct.


Files are correct. Of course some mirrors are more popular (download-wise)
than others.




 My idea is that Chrome flags a file as suspect, not because of the file
 content, but as a result of statistical data about similar file names
 retrieved from SourceForge or other sites. We know that SourceForge
 advertising contents sometimes provide (or provided) malicious files
 pretending to be OpenOffice.


We have been investigating the issue in all possible ways, and while the
final word is up to Google. Having said that, Apache OpenOffice is just one
of the few projects affected. Projects like FreeCAD are also experiencing
the very same problem and I believe those are not a target for malicious
variations. If you search for google chrome download problems you'll see
this is a pretty big issue.

As per my previous mail, we're trying to connect with Google folks using
all possible channels, hope to be able to talk to them within this week.

Roberto





 Bernard


 Message de Louis Suárez-Potts  date 2014-12-09 23:50 :


  On 09 Dec2014, at 17:41, Roberto Galoppini roberto.galopp...@gmail.com
 wrote:



 2014-12-09 21:23 GMT+01:00 Rory O'Farrell ofarr...@iol.ie:
 On Tue, 9 Dec 2014 15:14:24 -0500
 Louis Suárez-Potts lui...@gmail.com wrote:

  Hi

 On 09 Dec2014, at 15:11, Rory O'Farrell ofarr...@iol.ie wrote:

 On Tue, 09 Dec 2014 13:48:44 -0600
 Elizabeth Morgan elizabethallynmor...@gmail.com wrote:

  UPDATE:
 It's my entire development team that's encountering the issue at the
 moment -- we're having to refit a good number of computers, and all of
 them are detecting it as malicious after downloading from Sourceforge
 via official link from openoffice.org


 Remember that you can check the download for integrity by the methods
 described in
 http://www.openoffice.org/download/checksums.html

 Your team only need one download for each O/S. They can move it about
 on USB key or DVD or network.


 I think Elizabeth’s point is that there is something amiss with the
 linkage from OpenOffice to SF to users. The problem, reading her post,
 could lie with SF. But my guess is that Elizabeth is more than competent to
 file an issue describing more precisely the problem so that we can resolve
 it.


 I can certainly confirm, from many reports on the Forum, that Chrome is
 identifying SourceForge OO files on the automatic download as malicious.
 The same reports suggest that the direct download link gives the same files
 without triggering any malicious file warning from Chrome.


 We are trying to talk to Google to better understand what's going on, in
 the meantime we excluded all the blacklisted OpenOffice mirror URLs from
 the selection used when users download. When downloading OO now, you should
 get the file without any warning.

 This is only a short-term solution but should help for the time being.
 We hope to learn soon more about the actual google chrome policies and why
 those are tagging as malicious few open source projects out there.

 Roberto


 Thanks, Roberto, for the explanation. Perhaps an issue that reflects the
 ongoing discussion would help with Elizabeth’s situation and also others?
 (And the parallel discussion on signing downloads is probably not entirely
 irrelevant?)  (BTW, I use Google Chrome  Canary on OS X 10.2—a dev.
 editions, for both—and every now and then there are misreadings of a code’s
 legitimacy. Happens.)

 louis





 louis



 On 12/9/2014 1:37 PM, Marcus wrote:

 Am 12/09/2014 04:29 PM, schrieb Elizabeth Morgan:

 Not technically broken per say in the notion of won't actually
 connect to the .exe file, but Chrome keeps registering all of the
 Open
 Office downloads as malicious. Even past versions.


 please make sure that you download only from the official source:

 http://www.openoffice.org/download/

 which will offer you the binaries from Sourceforge.net. They are
 hosting the installation files for us.

 Currently we haven't heard from other users about this problem. So, I
 think for the moment that it's a reason that doesn't lay within the
 Apache OpenOffice project.

 E.g., does Chrome search in a public place for malicious domains? If
 yes, maybe this place is not up-to-date or not working or something
 else.

 Marcus



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Re: SourceForge and commercial ads - continued

2014-12-11 Thread Roberto Galoppini
Just realised I forgot to mention we have removed that in the very same
day. Thanks for heads up.

Roberto

2014-12-09 15:44 GMT+01:00 FR web forum ooofo...@free.fr:

 See today: http://hpics.li/5e52083
 This ad go to h**p://maribiz.net

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Re: Java 32

2014-12-11 Thread Andrea Pescetti

Marcus wrote:

Of course I can change it in the code with a commit. However, I'm not
able to create a build to check myself to see if my fix is good or
produces an ugly build breaker. I'm not yet so far to build AOO from
scratch myself. I wanted to try this for the quite days at this years end.
Any tips?


My suggestion (can be executed as a team, not necessarily by one person):

1. Find a proper wording for 
http://www.openoffice.org/download/common/java.html


2. Create a link www.openoffice.org/java pointing at it

3. Find a short (short!) text for the dialog box, sending the people to 
www.openoffice.org/java for any details (including 32 and 64-bit 
systems); I don't know if links are supported, but the short URL at 2 
should take care of it


4. Place #3 in form of a patch in Bugzilla and send the number here (and 
if the patch comes from someone who is not one of the usual code 
committers, even better)


5. At that point it will be easy for people who have their own build 
tree to check the patch before we get it in, so don't worry about this.


Regards,
  Andrea.

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Re: Java 32

2014-12-11 Thread Andreas Säger
Am 11.12.2014 um 09:49 schrieb Andrea Pescetti:
 Marcus wrote:
 Of course I can change it in the code with a commit. However, I'm not
 able to create a build to check myself to see if my fix is good or
 produces an ugly build breaker. I'm not yet so far to build AOO from
 scratch myself. I wanted to try this for the quite days at this years
 end.
 Any tips?
 
 My suggestion (can be executed as a team, not necessarily by one person):
 
 1. Find a proper wording for
 http://www.openoffice.org/download/common/java.html
 

More detailed info is needed to overthrow the common prejudice that
OpenOffice relies heavily on Java which is not even true for the Base
component.

A Java runtime environment (JRE) is required to use the following
functionality:

*Wizards*, namely:
 menu:FileWizardLetter...
 menu:FileWizardFax...
 menu:FileWizardAgenda...
 menu:FileWizardWeb Page...

*Macros*
JavaScript and BeanShell macros require Java
The dialog menu:ToolsMacrosRun... can't be used.
Without Java you can still use menu:ToolsMacrosOrganize... to run
Python and Basic macros.
 https://issues.apache.org/ooo/show_bug.cgi?id=86541

*Extensions*
Extensions coded in Java

Finding keywords in the F1 help depends on Java.

*Database access*
All Base wizards are coded in Java.
The embedded HSQLDB and any other JDBC connetion requires Java.

Contrary to the current text stating that Base depends entirely on Java,
most of the Base component is functional without Java. You can query and
mail merge any kind of non-Java database and you can create fully
functional input forms manually without the questionable help of the
form wizard.
You can even create a new database without Java. This results in a (less
functionable) dBase directory.

*Required JRE* when needing any of the above features:
Any recent version of Java 7 or 8
Windwos: 32 bit JRE in any case since OpenOffice for Windows is a 32 bit
application
Mac: 64 bit JRE for all recent versions of OpenOffice since all recent
versions for the Mac are 64 bit versions.
Linux: 32 or 64 bit JRE according to the bitness of OpenOffice which
should be the same as the system bitness.

 2. Create a link www.openoffice.org/java pointing at it
 
 3. Find a short (short!) text for the dialog box, sending the people to
 www.openoffice.org/java for any details (including 32 and 64-bit
 systems); I don't know if links are supported, but the short URL at 2
 should take care of it
 

This would be very easy if the dialog box would not show inadequate
JREs. If it would list only the JREs with correct bitness, the list of
JREs could have a slightly modified label with a 32 or 64 bit prefix
like this:
32|64 bit Java runtime environments (JRE) already installed:

I strongly suggest to fix the list content first. Showing the right
label text with wrong options does not help much.


 4. Place #3 in form of a patch in Bugzilla and send the number here (and
 if the patch comes from someone who is not one of the usual code
 committers, even better)
 
 5. At that point it will be easy for people who have their own build
 tree to check the patch before we get it in, so don't worry about this.
 
 Regards,
   Andrea.
 
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Reporting broken download link

2014-12-11 Thread Murray Miller
I tried to download open office 4.11.  My Office writer will not work because 
it cannot find swriter.exe.

Please advise.

Murray R. Miller

murray1...@hotmail.com

Re: Reporting broken download link

2014-12-11 Thread Rory O'Farrell
On Thu, 11 Dec 2014 10:25:54 -0500
Murray Miller murray1...@hotmail.com wrote:

 I tried to download open office 4.11.  My Office writer will not work because 
 it cannot find swriter.exe.
 
 Please advise.
 
 Murray R. Miller
 
 murray1...@hotmail.com

SourceForge servers, where the files are stored, were offline - I suggest you 
try downloading again.
-- 
Rory O'Farrell ofarr...@iol.ie

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RE: Java 32

2014-12-11 Thread Dennis E. Hamilton
+1 to Andreas.  Sounds like a plan.  

There seems to be some disagreement on what (3), the dialog message, should be. 
 It is likely that should be agreed first, since (1) will depend on it.  That 
there are only possible mismatches on x64 Windows/Mac operating systems (or any 
others that run both x86 and x64 binaries) needs to be clear.  Not in the 
message.  I don't see making the message even more complicated about lore that 
will be even more confusing to casual users. 

For (1), the java.html page, I think we can address the concern by Andreas 
Säger by keeping the java.html page simple and providing progressive disclosure 
of specific details on supplementary pages if necessary.  That means more 
page-translation work, so I suggest that java.html be kept straightforward and 
as simple as possible (but no simpler, of course, and definitely accurate) 
first.  

 - Dennis

-Original Message-
From: Andrea Pescetti [mailto:pesce...@apache.org] 
Sent: Thursday, December 11, 2014 00:49
To: dev@openoffice.apache.org
Subject: Re: Java 32

[ ... ]

My suggestion (can be executed as a team, not necessarily by one person):

1. Find a proper wording for 
http://www.openoffice.org/download/common/java.html

2. Create a link www.openoffice.org/java pointing at it

3. Find a short (short!) text for the dialog box, sending the people to 
www.openoffice.org/java for any details (including 32 and 64-bit 
systems); I don't know if links are supported, but the short URL at 2 
should take care of it

4. Place #3 in form of a patch in Bugzilla and send the number here (and 
if the patch comes from someone who is not one of the usual code 
committers, even better)

5. At that point it will be easy for people who have their own build 
tree to check the patch before we get it in, so don't worry about this.

Regards,
   Andrea.

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[INFRA] can''t access our buildbot config file

2014-12-11 Thread Kay Schenk
All AOO committers should have access to our buildbot config file --

https://svn.apache.org/repos/infra/infrastructure/buildbot/aegis/buildmaster/master1/projects/openofficeorg.conf

and I did until the svn issues recently.

Could someone else confirm this problem before I report it?

Thanks.
-- 
-
MzK

There's a bit of magic in everything,
  and some loss to even things out.
-- Lou Reed

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Re: [INFRA] can''t access our buildbot config file

2014-12-11 Thread Marcus

Am 12/11/2014 08:11 PM, schrieb Kay Schenk:

All AOO committers should have access to our buildbot config file --

https://svn.apache.org/repos/infra/infrastructure/buildbot/aegis/buildmaster/master1/projects/openofficeorg.conf

and I did until the svn issues recently.

Could someone else confirm this problem before I report it?


when clicking on the link I need to login but then I get the file 
listed. Because it's in the Infra repo I think I've just read-only 
permissions.


HTH

Marcus


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RE: [INFRA] can''t access our buildbot config file

2014-12-11 Thread Dennis E. Hamilton
I was able to see it in my browser (IE11 on Windows 8.1) after logging in with 
my committer ID and password.  That got me read access. I didn't try checking 
it out in SVN.

-Original Message-
From: Kay Schenk [mailto:kay.sch...@gmail.com] 
Sent: Thursday, December 11, 2014 11:11
To: OOo Apache
Subject: [INFRA] can''t access our buildbot config file

All AOO committers should have access to our buildbot config file --

https://svn.apache.org/repos/infra/infrastructure/buildbot/aegis/buildmaster/master1/projects/openofficeorg.conf

and I did until the svn issues recently.

Could someone else confirm this problem before I report it?

Thanks.
-- 
-
MzK

There's a bit of magic in everything,
  and some loss to even things out.
-- Lou Reed

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Re: Java 32

2014-12-11 Thread Marcus

Am 12/11/2014 04:58 PM, schrieb Dennis E. Hamilton:

+1 to Andreas.  Sounds like a plan.

There seems to be some disagreement on what (3), the dialog message, should be. 
 It is likely that should be agreed first, since (1) will depend on it.  That 
there are only possible mismatches on x64 Windows/Mac operating systems (or any 
others that run both x86 and x64 binaries) needs to be clear.  Not in the 
message.  I don't see making the message even more complicated about lore that 
will be even more confusing to casual users.

For (1), the java.html page, I think we can address the concern by Andreas 
Säger by keeping the java.html page simple and providing progressive disclosure 
of specific details on supplementary pages if necessary.  That means more 
page-translation work, so I suggest that java.html be kept straightforward and 
as simple as possible (but no simpler, of course, and definitely accurate) 
first.


OK, then first a developer has to sort this out before we can go on.
For me it's fine.

Marcus




-Original Message-
From: Andrea Pescetti [mailto:pesce...@apache.org]
Sent: Thursday, December 11, 2014 00:49
To: dev@openoffice.apache.org
Subject: Re: Java 32

[ ... ]

My suggestion (can be executed as a team, not necessarily by one person):

1. Find a proper wording for
http://www.openoffice.org/download/common/java.html

2. Create a link www.openoffice.org/java pointing at it

3. Find a short (short!) text for the dialog box, sending the people to
www.openoffice.org/java for any details (including 32 and 64-bit
systems); I don't know if links are supported, but the short URL at 2
should take care of it

4. Place #3 in form of a patch in Bugzilla and send the number here (and
if the patch comes from someone who is not one of the usual code
committers, even better)

5. At that point it will be easy for people who have their own build
tree to check the patch before we get it in, so don't worry about this.


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Re: [INFRA] can''t access our buildbot config file

2014-12-11 Thread Kay Schenk


On 12/11/2014 11:59 AM, Dennis E. Hamilton wrote:
 I was able to see it in my browser (IE11 on Windows 8.1) after logging in 
 with my committer ID and password.  That got me read access. I didn't try 
 checking it out in SVN.
 
 -Original Message-
 From: Kay Schenk [mailto:kay.sch...@gmail.com] 
 Sent: Thursday, December 11, 2014 11:11
 To: OOo Apache
 Subject: [INFRA] can''t access our buildbot config file
 
 All AOO committers should have access to our buildbot config file --
 
 https://svn.apache.org/repos/infra/infrastructure/buildbot/aegis/buildmaster/master1/projects/openofficeorg.conf
 
 and I did until the svn issues recently.
 
 Could someone else confirm this problem before I report it?
 
 Thanks.
 

Thanks. I seem to have been disallowed even to connect for some reason. :(

OK, I'll look further.

-- 
-
MzK

There's a bit of magic in everything,
  and some loss to even things out.
-- Lou Reed

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