Re: [IxDA Discuss] patterns for simplifyingpreferences/options/configuration

2008-06-05 Thread Alinta Thornton
Try the Volkswagen UK site.
 
Alinta Thornton
User Experience Lead


independent digital media
web publishing | marketing+technology services | publisher solutions
Westside, Level 2 Suite C, 83 O'Riordan Street, Alexandria NSW 2015
Australia

 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
bekee
Sent: Thursday, 5 June 2008 12:31 AM
To: [EMAIL PROTECTED]
Subject: Re: [IxDA Discuss] patterns for
simplifyingpreferences/options/configuration

not sure if this is along your lines, but i'm looking for examples of
product configurators. i have sampled nike, converse (chuck taylor),
mini cooper, blue nile, and timberland and would love to see more.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=29367



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Re: [IxDA Discuss] Ability to Adjust Font Sizes on Web Pages

2008-06-05 Thread Gary Barber

Dan Saffer wrote:

On Jun 4, 2008, at 5:59 AM, G.Jason Head wrote:


 In this day and age, I would that most people who need to
increase their font sizes in their web browser already know how to do
it. Even more, they probably have increased their font size long
before they got to your web site anyway.


Unlikely. The people who most need to increase font size are people 
65+, which is the group least-likely to be skilled enough to have 
adjusted settings (which is already a minority of people).


Dan

Agree.  But there is always the exception to the rule.  This is depend 
on the base font size of the site,  For example if you launch a site 
with font size equivalent of 12px  then for some insane reason drop this 
down to 9px, you can expect the audience over 40 are going to need to 
find out really quickly how to increase the font size.   This maybe the 
first time they have encountered the problem.  With IE 7 they may just 
assume the zoom is what they are going have to use, but don't bet on it. 

Best thing is a err on the conservative  side of font sizing so the core 
users don't have to know to change it. Or better show them how.  Little 
education does help, some people (low number I agree) do read them.


--
Gary Barber
Freelance User Interaction Designer/ Information Architect

Web: radharc.com.au
blog: manwithnoblog.com


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Re: [IxDA Discuss] Sites with good examples of bad UIs?

2008-06-05 Thread John Vaughan

Chauncey said:


...one thing that I've noticed from several
discussion groups on design and usability when someone mentions
something as as good or great user interface, there is an almost
immediate list of people who argue that it is not good (or great).  It
seems that we have a harder time listing sites or user interface for
apps where say 90% of us would agree that this is a excellent user
interface, possibly because there are different dimensions for our
personal ratings (this relates to a current thread on usability and
predictability and dimensions of usability.


Two observations:

1. Mocking poor design is much more fun - and reinforces our large, but 
weak, egos.


2. Good UI design is, by definition, transparent. If it doesn't bother 
actually you, then it works.


It's an over-simplification, but many of the gee whiz interfaces sometimes 
grate, once the novelty wears off.


John


- Original Message - 
From: Chauncey Wilson [EMAIL PROTECTED]

To: Al Selvin [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]
Sent: Monday, May 26, 2008 10:14 AM
Subject: Re: [IxDA Discuss] Sites with good examples of bad UIs?



There is the site www.webpagesthatsuck.com   There is a book (and
maybe a second edition) by that name.
Before the book the site had some very good discussions about bad
design. It seemed to fall into a slump for awhile though  I haven't
looked at the site for a few years now.

On an opposite note, one thing that I've noticed from several
discussion groups on design and usability when someone mentions
something as as good or great user interface, there is an almost
immediate list of people who argue that it is not good (or great).  It
seems that we have a harder time listing sites or user interface for
apps where say 90% of us would agree that this is a excellent user
interface, possibly because there are different dimensions for our
personal ratings (this relates to a current thread on usability and
predictability and dimensions of usability.

Chauncey

On Mon, May 26, 2008 at 9:26 AM, Al Selvin [EMAIL PROTECTED] wrote:
I hesitate to ask this, because I have lost hours wandering around in 
such

sites, but anyway:
I'd appreciate recommendations for sites that analyze/discuss/make fun of
bad UI designs. Examples are www.buigallery.com*, 
http://www.baddesigns.com,
etc. I know I have seen others but I'm not remembering/finding them at 
the

moment.

Thanks,

Al


* I love the snarky comments on this site. Spent way too long clicking 
and

laughing yesterday. For some reason this
onehttp://www.buigallery.com/2007/11/learn-your-b-3s.htmlreally got
me.

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Re: [IxDA Discuss] Usability = Predictability

2008-06-05 Thread John Vaughan

Belated comment on this thread:

Consistency : Predicatbility : Usability  might be expressed as more of a 
Venn diagram?


Or perhaps more nuanced, with Expectations and Anticipation somewhere in 
the mix.


I've always felt that the most successfully generous UI's are the ones that 
provide a sense of what's down the road:

* A set of search results that provide some context for the list
* A stepped process that tells you how many pages, questions or minutes are 
required

* A sense - not just of opportunities - but of scope

Always a balancing act, of course. 



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Re: [IxDA Discuss] Usability = Predictability

2008-06-05 Thread Will Evans
Some good points here,
and I wanted to get back to the original concept which was
Predictability=Usability blatantly ignores some key tenants from what we
should all remember from our HCI and Cog Sci classes -  considerations for
usability foremost in my mind is cognitive workload of our user.   How a
good designer's design take into account working memory and design from the
perspective that it is a limited resource; it is transient and is limited to
capacity and time. It is affected by fatigue, context, motivation, anxiety,
pre-formulated mental models, age, the time of day (and the day of the
week), technological aptitude, disabilities, tacit domain knowledge,
information structure, sensory interference from Dave M's Tweets, tasks,
framing, priming, good beer, the Celtics tonight and many other factors that
are in the literature. I think the problem is complex but not surmountable -
but reductio ad absurdium pronouncements make me wince and contemplate forms
of escapism because we should address all those variables when designing and
not think that a simple formula like making a system predictable will ipso
facto make it usable (simple, enjoyable).

- W

On Thu, Jun 5, 2008 at 9:09 AM, John Vaughan [EMAIL PROTECTED] wrote:

 Belated comment on this thread:

 Consistency : Predicatbility : Usability  might be expressed as more of a
 Venn diagram?

 Or perhaps more nuanced, with Expectations and Anticipation somewhere
 in the mix.

 I've always felt that the most successfully generous UI's are the ones that
 provide a sense of what's down the road:
 * A set of search results that provide some context for the list
 * A stepped process that tells you how many pages, questions or minutes are
 required
 * A sense - not just of opportunities - but of scope

 Always a balancing act, of course.
 


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Re: [IxDA Discuss] Ability to Adjust Font Sizes on Web Pages

2008-06-05 Thread M Matty
Design for your audience. In the vast majority of cases, the text resize
widget is a distraction that clutters up a page. Nobody uses it, and people
who do need to resize type will do so via the browser; it's not hard to do
so. For the widget to be visible, it would have to be prominently positioned
above the fold, eating up valuable real estate that could be used for
content that's more compelling to visitors.

It's not 1995, and unless your site is visited by people who would need to
resize type, it won't be necessary if the site is well designed. Larger type
is not necessarily more readable type - it's why it's used for headlines.
Like long lines of text - with long form copy, it's generally tiring,
reduces comprehension, etc.

And this is a pet peeve of mine, coming from working for years in
advertising - it's not a good idea to pigeonhole a large population segment.
The AARP is well aware that they've got a large and very diverse group of
members and potential members. And it's unfair to assume that most older
people are resistant to technology and online communications.
Not all 50+ readers need or want to resize text; in fact, few of them do.
And it's not 1995; not all 50+ people are such newbies that they don't know,
or wouldn't want to know, how to resize text in a browser.

Marilyn

On Tue, Jun 3, 2008 at 8:41 PM, Don Habas [EMAIL PROTECTED] wrote:

 Hi all.

 I used to see more sites that would allow a user to click icons on  a web
 page to adjust font size through the stylesheet.  Now I'm not  seeing that
 as much...even AARP got rid of it and their audience is  generally older,
 and they would prefer larger font.  Is it best to  just let a user adjust
 the size within their browser if needed?

 Thanks.

 Don



 
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Re: [IxDA Discuss] ISO: Something do to in New York, June 5

2008-06-05 Thread jim



  Hi Kim,

  There's a Buckminster Fuller show coming to the Whitney, but I  
don't it has opened yet. If you're in midtown, go to MOMA - the  
Eliasson show sounds wonderful (though not particularly IxDish).


    - Jim

  Quoting Kim Bieler [EMAIL PROTECTED]:


Why is everyone intent on sending me to Brooklyn?  Is Manhattan no
longer cool enough?


On Jun 4, 2008, at 12:01 PM, Rich Rogan wrote:


For something a little out there, more ultra modern/ (post modern, who
knows), Japanese art, which incorporates old/new, commerce and art,
structure, experience, painting, video, sculpture and general wierdness - it
would be hard to beat the Murakami exhibit at the Brooklyn Museum, see:

http://www.brooklynmuseum.org/

I saw it on Sat, and it was great, very different then a regular art
exhibit...

Rich




--
Joseph Rich Rogan
President UX/UI Inc.
http://www.jrrogan.com

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-- Kim


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Re: [IxDA Discuss] Usability = Predictability

2008-06-05 Thread Adam Connor
Using Todd's definition of predictability above:

Predictability means you before you perform an action, you can
assert with a good degree of accuracy what will happen next.

I'm wondering how the following scenario stands against the notion
that usability = predictability.

Consider the scenario where a user cannot determine what action to
take to initiate a task/process.

Is the user really predicting anything at this point?

Would you argue that the user has made a prediction as to the fact
that they need to perform some action to initiate the process? And
that since they cannot validate their prediction by identifying the
action to take within the interface the argument predictability =
usability holds?


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=29451



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[IxDA Discuss] Changing from Web apps to Enterprise software apps

2008-06-05 Thread Catriona Lohan-Conway
I have just started a project where I will be doing the UX for  
enterprise applications and wondering if any of you have any best  
practices to share on documentation of the current systems and books...


Catríona

__
Catríona Lohan-Conway
User Experience Architect
917 405 5127
[EMAIL PROTECTED]




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Re: [IxDA Discuss] The Can-Am Spyder

2008-06-05 Thread Jeff Gimzek


not to re-ignite this thread, but check out CNN Video today:

http://www.cnn.com/video/#/video/tech/2008/06/05/washburn. 
230.mpg.car.kfmb




On Jun 2, 2008, at 3:26 PM, Andrei Herasimchuk wrote:


For reference, please see:

http://www.portfolio.com/interactive-features/2008/02/Spyder
http://spyderryder.brp.com/spyder-community/en-CA/Home.html
http://spyderryder.brp.com/spyder-community/en-CA/BlogEntry.html?EntryID=bd44fe89-6630-4ba1-a75f-643f9bb3bfea
http://spyderryder.brp.com/spyder-community/en-CA/BlogEntry.html?EntryID=23e0bed7-40c5-462d-860e-745cb8e10626

So, food for thought... How does someone who practices IxD achieve  
a similar level of quality and innovation in software or interface  
design if:




- -

Jeffrey D. Gimzek | Senior User Experience Designer

http://www.glassdoor.com



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Re: [IxDA Discuss] Changing from Web apps to Enterprise software apps

2008-06-05 Thread dave malouf
My biggest advice to you is ...
Be ready to kill trees. You cannot be TOO specific in your
documentation and general design documentation when working on the
enterprise.
Triple your time for design phase b/c you will get hit with lots of
unexpecteds.

-- dave


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=29874



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Re: [IxDA Discuss] Changing from Web apps to Enterprise software apps

2008-06-05 Thread Rich Rogan
If you're enterprise application uses a browser based platform, you've
generally got the two big deliverables, (of course you could have these
regardless of the platform):

1. Prototype
2. Annotated Diagrams

To support the above, generally I like to audit the system before jumping
into design. Various applications can dictate which audit to perform such
as:

1. Screenshot audit of existing system, inventoried and linked to
reqs/UC's/etc
2. Form and display list audit, (per screen/zone), listing values, valid
inputs, required/not required, sorts, messaging, etc.
3. Screen flow audit, simple flow of forms thru UC's

There's lots of ways to approach audits, depending on how the system
functions.

It's amazing how many times you can refer back to these audits in design,
not to mention you'll fully understand the requirements process, and
application by the time you're done.

On 6/5/08, Catriona Lohan-Conway [EMAIL PROTECTED] wrote:

 I have just started a project where I will be doing the UX for enterprise
 applications and wondering if any of you have any best practices to share on
 documentation of the current systems and books...

 Catríona

 __
 Catríona Lohan-Conway
 User Experience Architect
 917 405 5127
 [EMAIL PROTECTED]



 
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-- 
Joseph Rich Rogan
President UX/UI Inc.
http://www.jrrogan.com

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Re: [IxDA Discuss] Profile vs. Persona

2008-06-05 Thread Szymon Blaszczyk
On Thu, Jun 5, 2008 at 1:32 PM, Andrew Boyd [EMAIL PROTECTED] wrote:
 On Wed, Jun 4, 2008 at 4:52 PM, Szymon Blaszczyk [EMAIL PROTECTED]
 wrote:

 1. Personas are based on research and synthesized from data - not
 creative fiction

 Szymon,
 you have never used personas in conceptual/exploratory design? That is, used
 them to explore your best guesses as a research tool?


And you can also use personas as knowledge management (all that we
already know about our customers). It's ok to play, explore, but when
personas are used to make _decisions_ - it's just not wise when it's
all guesses and fiction.

And that's the most common mistake. We have personas, they're great,
and we use them. We make crucial decisions based on our precious
personas. But there's a problem. Those personas are about what we
_guess_ is true and real. It's missing the point. The only advantage
we get is focusing our thinking on users - nothing more. What about
segmentation - is it right? What about facts and all those tricky
details?

Personas based on solid research are more powerful, insightful and
secure tools. When it comes to tough decisions, I can't imagine using
personas that are just creative writing.

I like to think about personas as of form communication. When we know
and understand the users (lots of facts, lots of research material),
we need a tool to make use of this knowledge. We need a fast and
efficient tool. Personas.



-- 
Szymon Błaszczyk
 +48 609 649 819
http://2ia.pl | http://blaszczyk.name | http://przypadki.pl

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Re: [IxDA Discuss] sharing behaviors

2008-06-05 Thread Charusmitha Ram
 I am relatively new to this discussion list and appreciate thoughts,
references etc about ways users might create and share web pages using 2.0
apps.

Check out www.twine.com . This is the newer generation of social
bookmarking. You can register for the BETA and also watch the Twine tour .
--
Smitha Ram
Senior Interaction Designer
Thomson Reuters | www.thomsonreuters.com
--

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Re: [IxDA Discuss] Ability to Adjust Font Sizes on Web Pages

2008-06-05 Thread M Matty
Design for your audience. In the vast majority of cases, the text resize
widget is a distraction that clutters up a page. Nobody uses it, and people
who do need to resize type will do so via the browser; it's not hard to do
so. For the widget to be visible, it would have to be prominently positioned
above the fold, eating up valuable real estate that could be used for
content that's more compelling to visitors.

It's not 1995, and unless your site is visited by people who would need to
resize type, it won't be necessary if the site is well designed. Larger type
is not necessarily more readable type - it's why it's used for headlines.
Like long lines of text - with long form copy, it's generally tiring,
reduces comprehension, etc.

And this is a pet peeve of mine, coming from working for years in
advertising - it's not a good idea to pigeonhole a large population segment.
The AARP is well aware that they've got a large and very diverse group of
members and potential members. And it's unfair to assume that most older
people are resistant to technology and online communications.
Not all 50+ readers need or want to resize text; in fact, few of them do.
And it's not 1995; not all 50+ people are such newbies that they don't know,
or wouldn't want to know, how to resize text in a browser.

Marilyn

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[IxDA Discuss] Forms: One vs Two Email fields

2008-06-05 Thread Wendy Goodfriend
I have been trying to track down research discussing the use of two vs one 
field for entering an email address on an online form. 

I plan to use inline validation for the field and am trying to keep the number 
of fields to a minimum. The purpose of the form is to donate money to a public 
broadcast station. The email address is used to send an email confirmation of 
the transaction (the user gets an immediate confirmation with a 
printer-friendly version once they complete the process) and is also used to 
send the new member a monthly newsletter. The transaction is dependent on 
having a valid credit card and/or an accurate postal mailing address for gifts 
and billing - in other words, the email address is not an essential component 
for the transaction to go through but it is clearly important for the user to 
receive an email confirmation and member newsletter.  

Can anyone direct me to research discussing the advantages and disadvantages of 
using one vs two email fields? I am also looking for inline validation code 
that addresses the one vs two field issue as well.

Surfing around I have seen the field represented both ways on forms. The 
representation is not as consistent as the password field which seems to 
typically include two fields since the user does not have visual cues.



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Re: [IxDA Discuss] Forms: One vs Two Email fields

2008-06-05 Thread Robert Hoekman Jr

 I have been trying to track down research discussing the use of two vs one
 field for entering an email address on an online form.


I could be wrong about this, but I think the duplicate email field method is
something developers started using to cut down on invalid registrations as a
result of typos. It seems the theory is that by using two fields, the user
has to enter it twice and validation code can be used to make sure they
match, thereby decreasing the chances the entered address is incorrect. I'm
not sure this would stop spam-bots, so I'm not sure that's a reason behind
it, but again, I could be wrong.

An alternate solution is to send the new user a confirmation email and have
him/her click the link in the email to confirm it was received and the
address is valid. But this is far from perfect.

You'd probably have just as much success by asking new registrants to
confirm the sign up information while offering the ability to edit it before
saving it to the database. I've never tried this personally, but it's an
idea.

Any method will have its flaws.

I'm so reassuring!

-r-

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Re: [IxDA Discuss] Perception of light / relative brightness

2008-06-05 Thread Jeff Howard
Tommy Keswick wrote:
 the answer is hugely different if you are talking 
 about side by side light patches where the eye is superb 
 and can detect 1% differences easily under photopic 
 conditions) VERSUS judging brightness absolutely.

I should add that Miller's paper had to do with judging differences
absolutely based on memory. Most of his stimuli were non-visual and
could only be compared sequentially.

// jeff


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=29844



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[IxDA Discuss] EVENT: IXDA Pittsburgh June Meeting: An evening at Fit Associates

2008-06-05 Thread Michele Marut
When: Wednesday, June 18, 2008
Refreshments and Networking: 6:30-7:00 PM
Presentation and Discussion: 7:00 - 8:30 PM
Post-event Mingle: 8:30 PM onwards


Topic: Making a Difference
As interaction designers, we all want to see our work go to market, be loved
by its users, and make a positive difference in their lives. And that is
Fit's intention: to lead, nurture, connect and equip its clients so that
what they make fits the complexities of life and positively affects the
common good.


Fit partners Marc Rettig and Jenna Date will describe their approach to
integrating design practices, ethnographic research, and the practical
necessities of organizational change. Through project stories, they'll share
practical techniques and points of view on process, collaboration, and
making a difference.


Where: Fit Associates, 5744 Ellsworth Avenue in Shadyside
Fit Associates' studio is across the street from the Shadyside Saloon and
above SPIN bar. The entry door is on street level to the left of SPIN bar.
 Look for the cranberry Fit Associates sign in the door. Ring the bottom
buzzer to be let in. Those that are driving can find parking at metered
spots on the street. Parking meters are not enforced past 6:00 pm.

link to Google Maps 
http://maps.google.com/maps?f=qhl=engeocode=q=5744+Ellsworth+Ave,+Pittsburgh,+Pennsylvania+15232sll=37.0625,-95.677068sspn=33.847644,88.417969ie=UTF8ll=40.456875,-79.931459spn=0.007935,0.021586z=16iwloc=addr


Company site: www.fitassociates.com

RSVP:
Please let us know you're coming:
http://spreadsheets.google.com/viewform?key=pXQ-v5NgcfQnvYmkxLZzReQemail=true


Thanks,

Michele Marut
IXDA Local Ambassador for Pittsburgh

Questions?
Direct inquiries about this event to Dana Pruszynski at Fit Associates,
[EMAIL PROTECTED]

We look forward to meeting and sharing ideas with you soon!

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Re: [IxDA Discuss] Forms: One vs Two Email fields

2008-06-05 Thread Kontra
  It seems the theory is that by using two fields, the user
  has to enter it twice and validation code can be used to make sure they
  match, thereby decreasing the chances the entered address is incorrect.

Any self-respecting individual would copy and paste what's in one
field into the other to avoid re-typing, thereby rendering such
validation useless. As you may have noticed, OS-generated password
fields do not allow copypaste in a desktop environment, forcing the
user to actually type again, thus validating the previous entry. Not
all web browser work that way, unfortunately, but that may be an
observation requiring another century to reach some of the developers
out there.

--
Kontra
http://counternotions.com

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Re: [IxDA Discuss] Forms: One vs Two Email fields

2008-06-05 Thread bekee
we have shied away from using both since power users probably copy and
paste from the first field (i know i do).

my theory is that if someone wants to ensure they receive important
information they'd be darn sure to enter the important information
correctly.

that said, i've used [EMAIL PROTECTED] plenty of times... :)


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Re: [IxDA Discuss] Forms: One vs Two Email fields

2008-06-05 Thread Wendy Goodfriend
So, is there any research to prove this theory that using two fields
actually reduces error? 
How many users copy and paste that first address into the second
field?
How does it compare to using one field that includes inline
validation?



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=29881



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Re: [IxDA Discuss] Forms: One vs Two Email fields

2008-06-05 Thread Jack Moffett


On Jun 5, 2008, at 5:18 PM, Wendy Goodfriend wrote:


How many users copy and paste that first address into the second
field?


Not to mention the autofill feature. I rarely have to type in my email  
address, regardless of the number of fields.


Jack


Jack L. Moffett
Interaction Designer
inmedius
412.459.0310 x219
http://www.inmedius.com


Questions about whether design
is necessary or affordable
are quite beside the point:
design is inevitable.

The alternative to good design
is bad design, not no design at all.

   - Douglas Martin



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Re: [IxDA Discuss] Perception of light / relative brightness

2008-06-05 Thread Mark Young
We adapt to brightness and are sensitive to contrast. Adaption is a
complicated subject, not perfectly understood. See if you can recast
the question in terms of contrast sensitivity. Brian Wandell's
textbook Foundations of Vision is a good starting point and you
can follow up with its bibliography.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=29844



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