Belated comment on this thread:
"Consistency : Predicatbility : Usability" might be expressed as more of a
Venn diagram?
Or perhaps more nuanced, with "Expectations" and "Anticipation" somewhere in
the mix.
I've always felt that the most successfully generous UI's are the ones that
provide a sense of "what's down the road":
* A set of search results that provide some context for the list
* A stepped process that tells you how many pages, questions or minutes are
required
* A sense - not just of opportunities - but of scope
Always a balancing act, of course.
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