Re: [IxDA Discuss] Should persuasion be left to marketers?

2008-07-11 Thread Sebi Tauciuc
Yes, it sounds to me too that marketing should know a lot about persuasion.
Of course, they may not know very well how to translate their knowledge into
a web page design. Maybe this is where close collaboration helps - they know
more about persuasion, we know better how to translate it into the design.
Does that make sense?

Sebi

On Mon, Jul 7, 2008 at 8:19 PM, Robert Hoekman Jr [EMAIL PROTECTED] wrote:

 Yes, I design these things, and I'm confident in my ability to do it well,
 so why am I asking if I think persuasive elements should be left to
 Marketing? Well, because it seems like — and maybe I'm just dead wrong —
 that marketers would/should know more about persuasion than IxDs. I mean,
 their whole careers are about persuading people to do things they may or
 may
 not realize they want to do, right? So it seems like they would need to be
 masterful persuaders to succeed.

 -r-
 
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-- 
Sergiu Sebastian Tauciuc
http://www.sergiutauciuc.ro/en/

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Re: [IxDA Discuss] Should persuasion be left to marketers?

2008-07-11 Thread Elizabeth
Hello

I have to do a proposal including timings for a solution in which
there will be 300 end users of a new system aimed at improving
efficiency in the work place(!).  

What percentage of these 300 do I need to observe in their place of
work, interview and so on for the information to be representative of
the whole?

Many thanks!



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Re: [IxDA Discuss] Master of Arts OR Master of Science

2008-07-11 Thread Benjamin Ho
For Interaction Designers, I would tend towards M. Psychology (if
there is one) or M. Design, depending on what your interest would be
- Testing or Design?


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Re: [IxDA Discuss] Should external links really open in the samewindow?

2008-07-11 Thread John Vaughan
Perhaps we're getting to the heart of the question:  Do we differentiate 
between sites (points of view) on the web?


The issue isn't necessarily one of foreign-ness or designer-ego.  As 
UxP/IA/IxD/whatevers, we are constantly grouping and naming things so that 
this big confusing world of ours becomes more managable.  The mere fact that 
we now have technology that allows any page to be linked to any other page 
doesn't diminish our need to be able to differentiate one thing from 
another.  Hypertext linking is not the end of usability - Quite the 
contrary, it seems.


The assumption that the Web is a boundary-less continuuum is intellectually 
tempting, but kind of unrealistic - given the limitations  power of our 
understanding. Ultimately, the question is whether we can - or need to - 
maintain perspective: Self and Other.   Boundaries have value in and of 
themselves.  Differentiating things is an essential step towards 
understanding the whole.


Saying that a link is just a link is sort of like saying that a thing is 
just a thing.  It is a tautology, redundant, true and relatively 
meaningless.  A menubar navigation link is not a sidebar navigation link is 
not a contact us link is not an in-page anchor link is not a link to an 
external site, etc.  They don't act alike and shouldn't.  Context.  Context. 
Context.


Vulcan Mind-melds and Borg-like absorbtion by The Overmind (Resistance is 
futile...) are cool in a scary, Childhood's End kind of way, but for the 
time being I'll opt for useful, usable boundaries and frames.


* If part of our mandate is to provide useful meta-information, then we 
should helpfully identify when we are guiding someone to info that is not 
in their current domain/POV.  Especially since it's entirely likely that 
the new domain may display different structure, behaviors and terminology.


John Vaughan
http://www.jcvtcs.com


BTW:  We've all been frustrated when we encounter the counter-productive 
barriers identified in Whitney's example of unneccessary corporate 
information silo-ing:  Yes, anything - anything at all (including UI 
design) - can be done badly.  But that's why we have job descriptions.



- Original Message - 
From: Whitney Quesenbery [EMAIL PROTECTED]

To: [EMAIL PROTECTED]
Sent: Thursday, July 10, 2008 7:45 AM
Subject: Re: [IxDA Discuss] Should external links really open in the 
samewindow?




On Wed, Jul 9, 2008 at 9:52 PM, Jeff Howard [EMAIL PROTECTED] wrote:

I view sites that take it upon themselves to spawn new windows in
about the same vein as sites that automatically resize my window or
move it around. It's too presumptuous.


Hear, hear.

Rules can always be broken for a good reason, but start with the
default that a link is just a link.

I've spent hours watching people be confused, even if only
momentarily, when anything else happens. It's not that they can't
recover, it's that you've made them think about something that should
not require thinking.

It's also a much more serious problem for people using some kinds of
alternate browsers, who may have much more difficulty navigating back
to their site. In the same window, it's a simple, well-known action:
BACK (or the equivalent key or voice command). In a new window, they
have to switch to concentrating on navigation in order to figure out
where the old window is, or what it's called, and how to get back to
it.

I've never understood why sites are so self-important that they must
treat other sites as foreign bodies. If you don't want me to follow a
link, why did you put it there? Why are you making people learn your
particular convention for this link does something unexpected?

I've even seen this behavior between different sections of corporate
intranets, as though the XXX Department is in a completely different
world. I watched while one user opened no less than 12 windows while
trying to complete a single, relatively straight-forward task, but one
which meant he needed to gather information from several sources.

This is not to say that there is never a reason to open a new window,
but not for simply linking to a new page.



--
Whitney Quesenbery
www.wqusability.com

Storytelling for User Experience Design
www.rosenfeldmedia.com/books/storytelling

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Re: [IxDA Discuss] Master of Arts OR Master of Science

2008-07-11 Thread allison
Two suggestions/hints...

Talk to an academic advisor at each of the schools to get their
opinion on the courses that would be fit for all of your future
interests. They will also have info on the careers of the alumni, so
you can see the types of jobs that graduates have been able to get
immediately and also after 5  years.

When I was in grad school, I tried to target the more theoretical
classes. My reasoning was because there would not be another chance
for me to go back and learn that stuff. Maybe I'm misunderstanding
what happens in a more design-based program, but much of it seems
like it's very practice based. And I can practice on my own. 

Also, why do you feel that the program you're in is not right for
you?


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Re: [IxDA Discuss] Should persuasion be left to marketers?

2008-07-11 Thread Robert Hoekman Jr
Interesting observation:
I've picked up several books recently about designing for conversions and
ROI, and they were all written from a marketing perspective. It seemed the
authors were all marketers of some sort and were coming from an advertising
and/or sales background.

None of them came from an interaction design perspective. They all talked
about online conversions exclusively, but only from a marketing perspective.

-r-

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Re: [IxDA Discuss] Master of Arts OR Master of Science

2008-07-11 Thread dave malouf
Hi Allison, I think you point out a big misconception between
design/practice-orientation and theory-orientation. The
dichotomy is actually quite false for several reasons. Let's see if
I can articulate it more clearly.

Studio courses (where you get to practice in a very specific type of
environment) are not free from theory, in fact, it is all about
theory. It just isn't articulated as such in the syllabus. Are there
readings? maybe, but not as a core part of the course. It is about
learning theory in the crucible of harsh and frequent critique. In
fact, it teaches you the theory necessary in order to even engage in
critique. Critique is something not often spoke of in the UX
community, but instead we speak of evaluation. The terms are close
but very different in terms of process and goal. 

But if you are really going to learn color theory (cognitive and
social), you can do this by reading a book and writing a paper about
it, or you can learn it through application.

A good design-based education is about relearning how to do and
think. it is a huge multi-year period of behavior modification and I
think it is this part that people don't understand. Sure you can
practice in the comfort of your next job, but won't you just
be continuing to use (at worst) or be effected by (at best) the
nervous ticks, limps and stutters that you brought with you. Design
education teaches you new ticks, limps and stutters. ;-)

ok, everyone, here is my recommendation:
Take a design course. Pratt has 2 classes that I would really
recommend for people who don't get it, but want to understand what
its all about. The classes are meant for people considering going
into their Masters of ID (not the point though): 1) product design 
2) Drawing for product design. 2 totally worth it classes that by
themselves changed me from a UX Professional to an Interaction
Designer in just 10 short weeks. if you decide you want to go to any
grad program (or feel you still need it) after that, then go for it
and at least you'll be able to make a better decision.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Master of Arts OR Master of Science

2008-07-11 Thread David Shaw
Dave,

Good explanation.  I would be curious to see the syllabi (is that even a
word?) for those two classes.  Unfortunately for those of us that reside
outside the NY metro area, I'd love to see if I can find classes locally
that would have the same content.

Thanks,
David

On Fri, Jul 11, 2008 at 9:56 AM, dave malouf [EMAIL PROTECTED] wrote:

 Hi Allison, I think you point out a big misconception between
 design/practice-orientation and theory-orientation. The
 dichotomy is actually quite false for several reasons. Let's see if
 I can articulate it more clearly.

 Studio courses (where you get to practice in a very specific type of
 environment) are not free from theory, in fact, it is all about
 theory. It just isn't articulated as such in the syllabus. Are there
 readings? maybe, but not as a core part of the course. It is about
 learning theory in the crucible of harsh and frequent critique. In
 fact, it teaches you the theory necessary in order to even engage in
 critique. Critique is something not often spoke of in the UX
 community, but instead we speak of evaluation. The terms are close
 but very different in terms of process and goal.

 But if you are really going to learn color theory (cognitive and
 social), you can do this by reading a book and writing a paper about
 it, or you can learn it through application.

 A good design-based education is about relearning how to do and
 think. it is a huge multi-year period of behavior modification and I
 think it is this part that people don't understand. Sure you can
 practice in the comfort of your next job, but won't you just
 be continuing to use (at worst) or be effected by (at best) the
 nervous ticks, limps and stutters that you brought with you. Design
 education teaches you new ticks, limps and stutters. ;-)

 ok, everyone, here is my recommendation:
 Take a design course. Pratt has 2 classes that I would really
 recommend for people who don't get it, but want to understand what
 its all about. The classes are meant for people considering going
 into their Masters of ID (not the point though): 1) product design 
 2) Drawing for product design. 2 totally worth it classes that by
 themselves changed me from a UX Professional to an Interaction
 Designer in just 10 short weeks. if you decide you want to go to any
 grad program (or feel you still need it) after that, then go for it
 and at least you'll be able to make a better decision.


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=31165


 
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-- 
Art provokes thinking, design solves problems

w: http://www.davidshaw.info

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Re: [IxDA Discuss] Confirm password field - Superfluous?

2008-07-11 Thread Carolynn
Hey Steven

I personally hate the hint question and answer and can never imagine
a useful scenario for it. I've put in a user name, thought of a
password, now I need to think of a hint question and answer as
well??! That alone would stall me significantly!! Retyping a
password? Easy! Obviously I'm not certain of how this works on your
site but you say that you will send them a username... in my mind
that's already a cognitive burden as they haven't chosen it
themselves and possibly need to cross reference an email to get that?
The hint stuff on top of that seems a bit much!

Also, think of the effort required if you use the hint question... if
you do somehow remember the answer your job isn't over - was it caps
or lowercase, did I break it into two words or one etc. On various
accounts I have I've had to use this feature 3 times, and I've
never used it successfully. Is there a technical/logistical reason
why they can't just get an email to reset the password if they have
forgotten it? 

I'm not against losing the 'Confirm password' field, and I like
Elena's thought 'Or show the password until the user clicks enter
and then have it resolve to asterisks, the way I've seen on some
sites?' ... I've only seen this done with a drop down which
obviously isn't helpful to you!

A side thought - if this is a registration form, why convert the
password to asterisks at all? On login I can understand, but is there
really a need to do it at registration? It seems an accepted norm but
I'm wondering why? I do it on my sites but now you have me thinking
Steven!

Quick question for Paul, before you changed your site to add the
'Confirm password' field, what was the field label for the
password? Was it just 'Password' or did it give a hint such as
'Create password'?


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Re: [IxDA Discuss] Confirm password field - Superfluous?

2008-07-11 Thread Jacob Geluk
Why not let the user decide!

Make the confirm password field optional and label it thusly.
Only validate against it if it is not null!

Cheers,

Jacob

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Re: [IxDA Discuss] Confirm password field - Superfluous?

2008-07-11 Thread Marty DeAngelo


I really like the concept of allowing the USER to choose whether the
password is obscured or not when they enter it.  In most cases, I would
expect that they would NOT obscure it (how many people register for
things in places where they'd need it obscured from prying eyes).  

-Original Message-
Subject: Re: [IxDA Discuss] Confirm password field - Superfluous?

Should you need support as ammunition against your resistence:

Steven Chalmers wrote:
 ii)  Since we are only showing asterisks or dots for each character
the user doesn't know if they have typed the correct password or not.
  
Is that a security issue? Can't you have a radial button to offer a 
choice of showing or not showing the password, the way (for example) my 
Mac does when I'm re-entering my network password? Or show the password 
until the user clicks enter and then have it resolve to asterisks, the 
way I've seen on some sites?

Elena

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[IxDA Discuss] Marking Required vs. Optional form fields

2008-07-11 Thread Marty DeAngelo
When creating a form, do you feel that it is more advantageous to mark
the required fields, even if they are in the majority?  I ask because
I'm working on some guidelines for a client, and there is some debate
about which way to go with this.  After reading Luke Wroblewski's book,
Web Form Design: Filling In the Blanks, I have to agree with his
sentiment about indicating the MINORITY of the form elements:

FROM 'Web Form Design': Many times there actually are
good reasons for indicating what is required when updating or creating a
record online. In particular, when a Web form has lots of input fields
but only a few of them are required, indicating what has to be answered
can be quite useful...

Conversely, indicating which input fields are optional
is useful when most questions require an answer but a few do not.
Neither indicator is particularly useful when the input fields are
either all required or all optional. In these circumstances, indicating
required or optional fields adds unnecessary information to the form
that people then have to pause and consider.

Similarly, indicating the majority case (most input
fields are required or optional) versus the minority case (just a few
input fields are required or optional) increases the amount of
information that overlies a form.

I am trying to make the argument that in a form where all of the fields
are required, or that 9 of 10 are required, indicating the OPTIONAL
fields makes more sense to the user - they have to take in less
information/aren't as distracted by the numerous red asterisks all over
the form.  The other side of the discussion feels that required fields
should ALWAYS be marked regardless of any other factors (even if they
are ALL required).

I'd love to get some feedback and any research other than Luke's to
support one direction or the other.  Thanks!

Marty DeAngelo
User Experience Lead | D I G I T A S  H E A L T H
229 South 18th Street | Rittenhouse Square | Philadelphia, PA 19103 |
USA
Email: mdeangel  [EMAIL PROTECTED] digitashealth [d0t}  com |  
www.digitashealth.com 


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[IxDA Discuss] Utility Links in footer/base of page

2008-07-11 Thread Marty DeAngelo
Many sites use them - utility links at the base of the content or lower
on the page that act as a secondary navigation, particularly to things
that aren't defined in the primary navigation (orphan pages, corporate
links, etc.).  For a project that I'm working on, the client has asked
that these links be placed at the very bottom of the page - below the
disclaimers, the legal jargon, the copyright.

The pages in question - Site Map, Contact Us, Register for Updates - are
truly secondary content NOT represented in the main navigation (well,
register is).  Unfortunately, these links can NOT be placed in the
header utility links because of other required content.  So, either we
add them to the main navigation (which the client doesn't want to do) or
they end up at the bottom.  

I know that people look for those links of very large sites - portals,
large e-commerce sites, etc. because they know that it is often the
quickest way to find links to the Site Map, Customer Service, Help, etc.
However, I'm not sure that the paradigm has made the crossover to
smaller sites and I'm worried that putting utility links at the absolute
bottom of the page will essentially bury them where no one will ever
find them.  Does anyone else have any insights to this?  Am I right that
putting those links at the bottom will end up making them useless, or
does that 'big site' philosophy of looking at the bottom of the page for
secondary content links carry over to all sites?

Marty DeAngelo
User Experience Lead | D I G I T A S  H E A L T H
229 South 18th Street | Rittenhouse Square | Philadelphia, PA 19103 |
USA
mdeangel [EMAIL PROTECTED]  digitashealth [d0t] com
mailto:[EMAIL PROTECTED]  |  www.digitashealth.com


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Re: [IxDA Discuss] Master of Arts OR Master of Science

2008-07-11 Thread Michael Andrews
A big source of confusion is equating what you can do as being the
same as what you know.  Many people will advocate devoting all your
energies into creating a portfolio so you can demostrate you can do
certain things.  Showing is always powerful, but has its  limits.

In my experience, what you can show as an individual in a portfolio
is not always a reliable guide to what you can contribute to a
diverse team on a complex project.  Portfolios showcase individual
efforts, and tend to be either prosaic -- one person alone can only
do something a given complexity, or highly conceptual -- some future
idea that may be unbuildable as a practical matter, even if the idea
shows great creativity.  Real world design may involve many dozens of
people contributing to the interaction design, even if one person
claims the credit as the lead designer.   Once you rely on
portfolios to show group effots, you aren't really showing, you are
telling, since it isn't possible to unpack the collaboration just by
looking at it.

The value of theory, or better still, the accumulated evidence of
behavior, is that we can leverage insights from what we ourselves
have't had the possibility to work on directly.  

We have reached the point in IxD where specialization is required  to
do most work that is interesting and path breaking.  Teams of dozens
of people with various skills -- understanding aesthetics, people and
computer programming, are required.  What one specializes in and how
one contributes should be determined by which of these things one is
most interested in.  Personally, I am interested most in people, not
art or technology.  For me, beauty is fitness to purpose, not
anything visual.  People can love ugly looking things, and I think
that's great.  

So when thinking about the value of portfolios, ask where are the
people?  Hopefully there will be more to show than a one-page
persona.
 




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Re: [IxDA Discuss] Confirm password field - Superfluous?

2008-07-11 Thread Tim
Hi Stephen,

I definitely vote for keeping the confirm password box.

Especially if you are keen on lessening the load on your internal
help desk for password resets. If you're allowing users to create
blind-typed passwords then the rate of mis-typed passwords (without
the user even realising they've mistyped) must increase.

Unless you're going to allow this mac-style radio option suggested
above which will allow them to see what they type.

I'd be fascinated to find out if you reduced help desk calls without
the confirmation.

Tim


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Re: [IxDA Discuss] Confirm password field - Superfluous?

2008-07-11 Thread Josh Powell
I've always disliked double fields of any kind, especially double email
fields which I just copy and paste.  I always think, can we please not
assume I'm stupid enough to mess this up?

I've always felt the asterisks were unnecessary on sign up forms.  How often
do I sign up for a service with people looking over my shoulder ogling my
password? Never.  Make it a plain input form instead of asterisks.


On Thu, Jul 10, 2008 at 12:29 PM, Steven Chalmers 
[EMAIL PROTECTED] wrote:

 @ Jeremy White - Regarding availability of e-mail.

 Jeremy, you guessed correctly that these users do not have e-mail.

 I believe that the best way to justify my design is to consider the
 following design criteria (which I should have included in my first
 post):
 1)  This is a low security risk application
 2)  The users do not have e-mail
 3)  We want to lessen the load on our internal help desk for password
 resets.


 Steven




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Re: [IxDA Discuss] Confirm password field - Superfluous?

2008-07-11 Thread Torey Maerz
If you want to lessen the load on internal help desk for password
resets then I think you should keep the confirm password box or put
something in for them to confirm that they entered the correct
password.  If this is a low security application, does it make sence
to simply display the password when they create it?


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Should external links really open in the same window?

2008-07-11 Thread Terry Fitzgerald
I have encountered that condition where you left one site on activating a
link. My question is, since one presumes that the web was designed to
attract, capture, and retain the viewer's interest why would you allow them
to leave - they might not come back for any number of reasons. If you open a
new window, you still have them.

Terry


On 7/9/08, Trevor Thompson [EMAIL PROTECTED] wrote:

 Hi folks,

 The conventional wisdom is that a link should not open a new window, even
 if it's a link to another site. Neilsen listed this as number 9 in the top
 10 design mistakes.

 But an unofficial survey around our office found that most people prefer
 links to new sites to open up in new windows/tabs.  They said that new
 windows or tabs make it easier to explore links to other, possibly-
 irrelevant, but possibly-useful sites, and still come quickly back to the
 main site at any time, exactly where you left it. Some people said they
 *expect* sites to behave that way.

 Should the rule that links should always open in the same window be
 revisited? Does anyone know of any real study or data that relates to this?

 Trevor Thompson
 User Experience Architect

 
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Re: [IxDA Discuss] Zoomii: Google Maps -like interaction in a bookstore

2008-07-11 Thread Torey Maerz
So it was neat to use but would I use it to buy my next
book...probably not.  I would rather see related books together or
other things like recommendations or comments which I feel Amazon
does very well hence I will go there instead.

If I could see my bookshelf and then get recommendations based on
that there is some value...but would probably rather have that in an
easier to consume list or something that I dont have to click a
million times to scroll around.

Forget the business idea...As far as the interaction, I think the
click and drag functionality is flawed. There is not enough open
area to click on when I want to move.  A better interaction (since it
is moused based anyway) is probably to move around based on mouse
movement. 


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[IxDA Discuss] Call for submissions for Boston CHI 2009

2008-07-11 Thread Boston IxDA
Hi,

The first deadline for the CHI2009 conference is coming up fast (July

18 for workshops and tutorials).



I'm the co-chair of the User Experience and Usability portion of the

CHI 2009 conference and am inviting both design and usability

colleagues to submit proposals for next year's CHI conference. We

would like to have a strong New England representation at CHI 2009 in

Boston so if you have any ideas and want to kick them around, you can

contact me or the User Experience and Usability Co-chairs at the email

at the end of this message.  We are also looking for ideas about

possible panels for the conference that would be of interest to user

experience and usability practitioners.



The message below highlights the types of proposals and dates and

provides a link to the conference page with details.  One thing that

has changed is the review process.  Rather than send papers out to the

general CHI community, papers will now be read by colleagues with

expertise in the particular area.



Thanks,

Chauncey Wilson

Senior User Research

AEC Revit Product Design





The CHI 2009 User Experience and Usability (UXU) Committee would like

to encourage practitioners to join us at the next CHI conference.  The

conference will be held April 5 - 9, 2009, in Boston, Massachusetts

(USA).



Although the CHI conference has always had a strong contingent of

practitioners among its attendees, the criteria for acceptance of

papers have tended to be similar to those of a journal, which has

given the conference a reputation for being more academic than

practical. This year, we are explicitly seeking to address the

expressed concerns of practitioners that they want a stronger voice

within the CHI community.  After all, it is only by participating and

collaborating with our friends and colleagues in the academic and

research domains that we can move the profession ahead.



Therefore, it is our goal as the User Experience and Usability

co-chairs to increase the quality and quantity of UX and usability

practitioner and researcher submissions, with the intent of benefiting

both the practitioner and the research communities. We will strive to

collect contributions in the fields of usability and user experience

design that introduce innovative practices and research findings that

can improve design practice.



The CHI 2009 Call for Papers can be found at

http://www.chi2009.org/Authors/. CHI 2009 provides a variety of

formats for communicating your usability and user experience work,

including:

• Workshops, proposals due July 18, 2008; Details at

http://www.chi2009.org/Authors/CallForPapers/Workshops.html

• Courses, proposals due July 18, 2008; Details at

http://www.chi2009.org/Authors/CallForPapers/Courses.html

• Papers and Notes, proposals due September 19, 2008; Details at

http://www.chi2009.org/Authors/CallForPapers/PapersNotes.html

• Video Showcases (NEW!), proposals due October 3, 2008; Details at

http://www.chi2009.org/Authors/CallForPapers/VideoShowcase.html

• Case Studies, proposals due October 3, 2008; Details at

http://www.chi2009.org/Authors/CallForPapers/CaseStudies.html

• Panels, proposals due October 3, 2008; Details at

http://www.chi2009.org/Authors/CallForPapers/Panels.html

• Interactivity, proposals due October 3, 2008; Details at

http://www.chi2009.org/Authors/CallForPapers/Interactivity.html

• Special Interest Groups (SIGs), proposals due January 7, 2009,

Details at http://www.chi2009.org/Authors/CallForPapers/Sigs.html

• Works-in-Progress, proposals due January 7, 2009; Details at

http://www.chi2009.org/Authors/CallForPapers/WorkInProgress.html

• Alt.Chi, proposals due January 7, 2009; Details at

http://www.chi2009.org/Authors/CallForPapers/Alt.Chi.html

• Student Design Competition, proposals due January 7, 2009; Details

at
http://www.chi2009.org/Authors/CallForPapers/StudentDesignCompetition.html

• Student Research Competition, proposals due January 7, 2009; Details

at
http://www.chi2009.org/Authors/CallForPapers/StudentResearchCompetition.html



Our committee would like to invite user experience and usability

practitioners to submit proposals for CHI2009 and help us make this a

strong practitioner presence. The earliest deadline, for workshops and

tutorials, is July 18, only 10 days away. If you have ideas for one of

the presentation formats on which you would like some quick feedback,

or if you have a great idea for an invited speaker, you can contact us

at [EMAIL PROTECTED]



We hope to see you at CHI 2009.



Susan Dray, Dray  Associates, Inc.

Arnie Lund, Microsoft Corporation

Chauncey Wilson, Autodesk, Inc.

Elizabeth Buie, Luminanze Consulting, LLC

Contact us at: [EMAIL PROTECTED]


-- 
IxDA Boston organisers: Lisa, Jesse, Harun  Pauric
local site: http://www.bostonixda.org
Feed: http://boston-ixda.blogspot.com/feeds/posts/default

[IxDA Discuss] [Event] IxDA-SF Presents: VizFarm: CALL FOR PROPOSALS

2008-07-11 Thread Joshua Kaufman

Hello friends,

We’re happy to confirm our community-driven, July event, VizFarm! IDEO  
has graciously agreed to sponsor and host the event on Tuesday, July  
29, starting at 6:30pm. Please RSVP and pass on to others:

http://upcoming.yahoo.com/event/872188/

We’ve received a number of early submissions, but we’ll need many more  
to make it a great event. We want the content to be diverse as  
possible, so whether you’re doing professional information design or  
you’re just excited about a diagram in a recent presentation, we want  
to hear from you! No submission is too great or too insignificant. For  
the privacy of IDEO’s clients, no photography or video will be  
permitted during the presentation (audio recording is allowed) so it’s  
a perfect opportunity to present your work that hasn’t yet been  
released.


***
[IxDA-SF presents] VizFarm: SECOND CALL FOR PROPOSALS

As people and businesses increasingly need to understand and evaluate  
vast amounts of information, information visualization has moved from  
a research topic to a mainstream technique. It’s now an interaction  
designer’s job to express all manner of complex information through  
graphics, animations and interactive interfaces.


On July 29, IxDA-SF presents VizFarm, where you can have the  
opportunity to share your information visualization work with the  
local interaction design community. IxDA-SF will be hosting an evening  
of 5-minute presentations from local designers, showing off great  
examples of information visualization in practice.


Have you done any information visualization work recently? Interested  
in giving a short presentation about the project, your process and the  
resulting work? Whether you’re doing professional information design  
or you’re just excited about a diagram in a recent presentation, we  
want to hear from you! Please email your proposal to sf-local at  
ixda.org describing the project, type of visualization work you  
performed and examples if possible.


***
We’re looking forward to a great event! :)
—the IxDA-SF team

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[IxDA Discuss] Eye Gaze Patterns while Searching vs. Browsing a Website

2008-07-11 Thread Ricardo Grzeca
Those involved in designing image rich websites would find this  
interesting: http://psychology.wichita.edu/surl/usabilitynews/91/eyegaze.asp


Sorry if it was already posted here.

R



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[IxDA Discuss] Social sharing icons

2008-07-11 Thread Amy Silvers
Hello all,

I'm wondering if anyone has any thoughts (or even better, research) about the 
use of those little social bookmarking/sharing icons that are now so 
ubiquitous. Are people using them? Do *you* use them? Are they appropriate for 
all types of sites? They seem best suited to news sites and blogs, IMO, but 
I've started to see them on e-commerce sites too, which I guess makes a certain 
amount of sense.  

Also, how many is too many? I've seen sites where the icon set takes up two or 
even three lines, which seems a little bit ridiculous to me. And though I use a 
few social bookmarking tools myself, I have never used one of the icons on a 
blog post or news story to share something. I'm not a user of Digg or 
StumbleUpon, etc., though, so my own perspective may not be particularly 
relevant. 

All opinions and feedback appreciated.

Thanks,
Amy Silvers

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Re: [IxDA Discuss] Confirm password field - Superfluous?

2008-07-11 Thread Jeremy White
If the users don't necessarily have email, then I don't think we can
assume that these users have become accustomed to having to retype
their password. After all, there are still people who hardly ever use
computers, especially people without email.

If the security risk is low, then I'll change my vote to give it a
try. 

However as Torey implied, if it's low security, displaying the
password as they type it may be fine. 


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Zoomii: Google Maps -like interaction in a bookstore

2008-07-11 Thread Jeremy White
About half the time I spend in a book store, even if I came for
something specific, I'm just browsing and hoping to come across
something good. 

I liked how the back button allowed me to retrace my steps until I
realized my steps were pretty short. Click click click click click
click click... 
Good alternative when you're just browsing. I've never done that
online before. 

This won't replace going to bookstore to browse,
thjavascript:checkForm()
Post to Listough, because I can't flip through the pages. 


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Should persuasion be left to marketers?

2008-07-11 Thread Christine Boese
Uh, I may be stupid here, but how is it that consumers (users) mentioned
below do not contribute to the profitability of the site?

Their eyeballs quite literally ARE the profitability. Or is this a which
came first, chicken or the egg question?

Without eyeballs, do you have profitability? Let me amend that: Without
Happy Eyeballs, do you have profitability?

Chris

On Sun, Jul 6, 2008 at 4:22 PM, mark schraad [EMAIL PROTECTED] wrote:

 IMHO - different tasks require different perspectives and different goals
 for the site. In my situation where we have consumers (users) that do not
 contribute to the profitability of the site other than to attract the
 eyeballs for advertising, the user experience group's mission is somewhat in
 conflict with that of the ad sales group and to even some extent with the
 SEO group. Our goal is to match up the site to consumer's research and
 buying process, not to force them into what the industry or advertiser might
 be driving. We believe that if the site is compelling, the users will find
 their way to it, and the CPM's will happen over the long run. The ad folks
 often want us to design pages to accommodate and attract the advertisers.
 Meanwhile the SEO staff is wanting to make the page optimal for search
 engines. While there are similarities, designing for SEO, designing for
 advertisers, and designing for users will render different pages. Each of
 these three groups needs to bring their expertise to the table... and let
 executive management take on that 'god's eye' perspective and render
 judgement that balances those separate agendas.

 One of the most disturbing trends that I see is designer's rolling over on
 the user experience. I see designers that are all too empathetic with the
 pure goals of profit and the business... trying to take a short cut to
 immediate and short term profit that only destroys brand awareness, consumer
 loyalty and inevitably, the longer term sustainability and profitability of
 the site. This trend can be seen sites like about.com (and plenty of
 others) that used to have great information and now focus on attracting
 visitors from search engines and deliver very little value to users.

 Specific to your question, yes the design team should work to not only the
 constraints of the business, but the goals within reason.

 In our case I am using some extensive background in consumer behavior
 (research primarily from the psych field) and mapping our sites'
 functionality to typical consumer behavior in our target market. It effects
 both the interactions and information architecture. So far it has helped in
 managing the business model in a way that works for both the consumer's
 goals, and the monetization goals of the business (paper and conference talk
 to come soon I hope).

 Mark




 On Jul 6, 2008, at 3:57 PM, Robert Hoekman Jr wrote:

  Purely philosophical question:

 I've been studying social psychology a lot lately, and have become
 incredibly interested in the persuasiveness of sites and applications—how
 to
 make them more persuasive, what makes them so now, etc. But it makes me
 wonder:

 Should the persuasive elements of a site design be left to marketers?
 Assuming you work for a company who has a marketing department and a UX
 team
 that are separate from each other, how much should the UX team be involved
 in the design of persuasive elements?

 -r-
 
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Re: [IxDA Discuss] **VL-JUNK** Re: Confirm password field - Superfluous?

2008-07-11 Thread Adam Korman
Since your users don't have email, it sounds like the plan is to use  
the hint (and response) to directly gain access to the account. So  
really you're creating two paths to sign in, and you're asking your  
users to come up with two passwords instead of one.


First, consider dropping one of the two sign-in paths (i.e., just have  
the main password, don't put any strength requirements on it like  
minimum length, etc. OR  just have the hint/response to sign in). The  
path you're down has a lot of cognitive load to sign up (remember  
username, create  remember password, create  remember hint and  
answer).


Second, if showing the second password in plain text during sign up  
isn't a concern, why not show the main password that way too (or  
instead)? This should reduce the worry that you can't check if it was  
mistyped during sign up by not having that confirm password entry.


Finally, if there's really not that much at stake, is a password even  
necessary? This may be too drastic, but maybe not.


-Adam

On Jul 10, 2008, at 12:29 PM, Steven Chalmers wrote:


@ Jeremy White - Regarding availability of e-mail.

Jeremy, you guessed correctly that these users do not have e-mail.

I believe that the best way to justify my design is to consider the
following design criteria (which I should have included in my first
post):
1)  This is a low security risk application
2)  The users do not have e-mail
3)  We want to lessen the load on our internal help desk for password
resets.


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Re: [IxDA Discuss] [EVENT] Chicago IxDA, Pecha Kucha-Style - Wednesday, July 9th

2008-07-11 Thread Chicago IxDA
Chicago IxDAs first Pecha Kucha went great. We have received a lot of great
feedback from folks on the format. Thanks again to the speakers for
volunteering to be the Guinea pigs.

As mentioned at the event, Interactions '09 will have a lightning round that
you could present your ideas.

As always, if we are looking for organizations to volunteer a space. Send us
a message if you are interested. If you have an interesting topic you would
like to present, send us a line as well.

Finally, during registration we ask folks to submit any job opening they
have. Here is what we have heard:

__
Arc worldwide is looking for a freelance experience planner with strong
information architecture skills. Two month contract. Contact janna devylder
at [EMAIL PROTECTED]

___
Come join us and help define the future of travel worldwide! The
Information Architecture group at Orbitz is a small, but diverse,
tight knit, group of talented individuals who have a unique role in
driving innovation at Orbitz. We partner with technology, visual
design, product management, and the business to deliver user centered
and business driving results. If you are interested in designing for
one of the largest public facing software products this side of
Silicon Valley, give us a call!


Full time IA / ID / UXD position in Chicago

Job title: Information Architect
Location: Chicago, IL
Company: Orbitz Worldwide
Job type: Full time

Orbitz Worldwide is looking for experienced Information Architects,
Interaction Designers, Interface Designers or related User Experience
Design professionals who are interested in staff or contract
employment opportunities.

An Information Architect at Orbitz Worldwide will work closely with
multi-disciplinary teams in planning, designing, defining, testing and
advancing the user experience for a wide range of web-based travel
booking, management and marketing products. Information Architects at
Orbitz Worldwide will work in a highly collaborative environment to
ensure that Orbitz Worldwide's user experience reflects industry best
practices, is highly usable, adheres to internal standards, utilizes
advanced interface concepts, and is in alignment with Orbitz
Worldwide's business goals.

An Information Architect at Orbitz Worldwide will have excellent
communication, presentation, interpersonal, project management and
teamwork skills. They must also be organized, detail oriented,
self-motivated and adaptable.

All qualified candidates:

1)  Will be able to demonstrate direct involvement in the definition
and design of complex, dynamic, Web sites or applications.
2)  Must have samples of common artifacts such as wireframes, site
maps, process flows, schematics, functional specifications, etc.
Samples can be digital or paper-based.
3)  Direct experience in usability processes a plus.
4)  Must have excellent communication, interpersonal and teamwork
skills.
5)  Must be highly proficient with Visio, Word, Excel and Windows.

Qualified contractor candidates:

1)  Must be based in Chicago area. Relocation is not an option for
contract work.
2)  Will work and attend meetings on site at downtown location. Amount
of time spent on site is negotiable.

Qualified candidates interested in being considered for full time
staff or contract employment should forward their resumes to:
[EMAIL PROTECTED]


__



On Fri, Jun 27, 2008 at 12:49 AM, Chicago IxDA [EMAIL PROTECTED]
wrote:

 Hello fellow Chicagoans,


  Please join us on Wednesday, July 9th for our next Chicago IxDA
 gathering!
 This time we're turning the mic over to several members of the local
 community to espouse all things interaction design, under the caveat that
 they do it within six minutes and 40 seconds each (20 slides, 20 seconds
 each).
 What will we see? A wonderful mystery to unfold, join us!

 Topic:  We don't know!  It's Chicago IxDA, Pecha Kucha-style!
 Hosted By:  Arc Worldwide

 When: Wednesday, July 9th

 Time:  6:30 - 8:00 PM (doors open at 6 if you want to come and hang out)

 Address: 35 W. Wacker, 25th floor
 Arc will be serving pizza, too!

 Please RSVP by filling out this form:

 http://spreadsheets.google.com/viewform?key=pKwbS7NpPcWnbcgwWPHc1dQemail=true
  We need to give names to the front desk, so please RSVP by Tuesday, July
 8th. You will get a confirmation message after filling out the RSVP form
 with the contact phone number.

 Come and get to know your community! There's no easier way to network!

___
What we need:

User Experience professionals, both contract and full-time, with a passion
for understanding people and designing fabulous experiences for them via the
Web and mobile. We're seeking the brightest, next generation of interaction
design and usability talent who want to push user experiences beyond the
expected. Our new User Experience professionals will define information
architecture, interaction diagrams and page-level wireframes that 

Re: [IxDA Discuss] Off Topic: how will rising gas prices affect e-commerce?

2008-07-11 Thread dave malouf
Actually, not that far offline. I think it all depends on how you
define e-commerce. If you literally mean online shopping and
financial transactions directly online, I'm pretty torn. It depends
on if shipping costs increase the way commercial passenger costs have
increased. If UPS, USPS and FedEx start raising rates, it might make
going to the store more tolerable.

On the other hand, going to the store means driving and paying for
gas. 

In the end all products are going to cost more due to increases in
logistics costs.

Now, if you generally mean IT development. I think this is a good
thing for us especially in collaboration software. Since so much has
been invested in distributed teams, and the costs of getting people
together are so high, it will be even more important to have the
right tools and services to make telepresences practical across all
sorts of organizations (size  type).

That's my initial thoughts.

-- dave


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Pencil Project

2008-07-11 Thread Ben Vaughan
I did some quick mockups a couple of days ago.  i think it has a lot
of promise, but the stencil set is just to small for me yet.  And I'd
love a way to get some others imported.

I'll continue to check it out, but it's just not enough for me to use yet.

Regards,
Ben

On Mon, Jul 7, 2008 at 10:06 AM, Dan Saffer [EMAIL PROTECTED] wrote:
 Anyone played with this?

 http://www.evolus.vn/Pencil/

 The Pencil Project's unique mission is to build a free and opensource tool
 for making diagrams and GUI prototyping that everyone can use.

 Dan


 
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--
Regards,
Ben Vaughan

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