Re: [IxDA Discuss] Resource estimate for a design

2008-08-04 Thread Jennifer Berk
Joel Spolsky gave a great description of how to use this idea
systematically, calling it Evidence Based Scheduling:
http://www.joelonsoftware.com/items/2007/10/26.html

No reason it wouldn't work as well for design as for development, though you
might need to adjust the method to account for different degrees of
mis-estimation on different types of design tasks.

This does require keeping very good records of estimated and actual times
for each task, so there's a significant startup cost to the method.  Better
schedules are probably worth the inconvenience.

Jennifer Berk

On Sat, Aug 2, 2008 at 9:47 AM, Marielle Winarto [EMAIL PROTECTED] wrote:

 Try to find your correction factor. Review some projects you did in
 the past. Would you have been able to complete them in time if you
 had had twice the time you estimated? Or 1.5x, or 3x? Or even higher?

 Next time, estimate your resources in the usual way (breaking down
 into chunks, etc), then apply your correction factor. I once read
 some numbers in a book on extreme programming: typical correction
 factors for programmers without practice in estimating their
 resources range from 2 to 5. If you keep track of the real time you
 spend, it quickly gets more accurate.


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Re: [IxDA Discuss] Badges? We don't need no steenkin' badges.

2008-06-29 Thread Jennifer Berk
Since Spencer's example was about whaling, here's a page I've been
working on recently that addresses the same question:
http://www.stopwhaling.org/site/c.foJNIZOyEnH/b.2663467/k.1020/Help_Promote_StopWhalingorg_Online__IFAW_US.htm

The headline is Help Promote StopWhaling.org Online, with
instructions below about how to use the banners on your own site.  The
subhead below the banners is Save the Whales with Web 2.0, which may
actually be a better illustration of talking about what they will
accomplish.

A couple other interesting examples:
http://oyceter.livejournal.com/460808.html
http://www.blogher.com/blogher-08-buttons-im-going-im-speaking-im

Jennifer Berk
Amplify Public Affairs

On Fri, Jun 27, 2008 at 4:49 PM, Spencer Nowak [EMAIL PROTECTED] wrote:
 Instead, since the site is already issue-centric, tell the potential
 badge-grabber what they will accomplish by getting the badge.  Users
 don't go to a Save the Whales website looking for a badge for
 their site, they go because they want to help save the whales.
 Something like Have a website?  Help us raise whale awareness!
 will attract people who aren't familiar with the idea of badges
 and make it clear that by getting the badge they will be doing
 something for the cause they support.

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Re: [IxDA Discuss] give content to get community

2008-06-03 Thread Jennifer Berk
Try http://www.critters.org/ - massive online writing critique group.
Many critique groups come and go, usually failing because of poor
organization and member apathy / lack of participation. Critters has
successfully solved the first problem by lots of automation :-) and
the second by requiring members to submit critiques. Members are asked
for roughly one critique a week, with some provision for vacations and
such.

Jennifer Berk

On Tue, Jun 3, 2008 at 12:14 PM, Jeff Gimzek [EMAIL PROTECTED] wrote:

 hey ixdas,

 I am looking for sites that /require/ user participation in order to have
 /access/ to the site and it's community and it's content.

 A lot of site require registration, or a fee, but can you think of any that
 require your donation of time, effort and/or creativity to be part of the
 community?

 Linked In sort of does this - your resume, you connections, your
 recommendations and your 'questions' are all content you contribute to be a
 useful part of the community and get value back from the site...


 jd





 --

 Jeff Gimzek | Senior User Experience Designer

 [EMAIL PROTECTED] | www.glassdoor.com


 
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Re: [IxDA Discuss] Thoughts on Interaction Design - free digital version available

2008-03-17 Thread Jennifer Berk
Normally I'd complain that donating to the authors didn't help the
rest of the publishing system (publisher, editor, copywriter, etc.),
but in this case the book is published by an author's own small press,
so that'll work.

Jennifer Berk

On Mon, Mar 17, 2008 at 12:22 PM, Lisa deBettencourt [EMAIL PROTECTED] wrote:
 Why not save a tree and donate to the authors instead?

  ~Lisa



  On Sun, Mar 16, 2008 at 6:18 PM, William Evans [EMAIL PROTECTED] wrote:

   Just to let you know that if you read and enjoy the free version - you
   have a moral obligation to get the tree version.
  
   will evans
   user experience architect
   [EMAIL PROTECTED]
   617.281.1281
  
  
   On Mar 16, 2008, at 5:00 PM, Jon [GMAIL] [EMAIL PROTECTED] wrote:
  
Hi,
   
Just a quick note to let ya'all know that Thoughts on Interaction
Design is
now available for free in digital format; you can grab it at
   
http://www.thoughtsoninteraction.com/contents.php
   
   
Thanks,
   
-
Jon Kolko
   
Author, Thoughts on Interaction Design
http://www.thoughtsOnInteraction.com/
   
Co-Editor-In-Chief, interactions
http://interactions.acm.org/
   
   

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Re: [IxDA Discuss] web-Second Life registration process

2008-03-04 Thread Jennifer Berk
A few more uses of Second Life's custom registration portal API:
http://secondlife.reuters.com/stories/2007/05/04/new-orientation-islands-take-off/
http://www.timewarner.com/corp/newsroom/pr/0,20812,1675445,00.html
http://freshtakes.typepad.com/sl_communicators/2007/06/slbc_meeting_tr.html
http://blogs.electricsheepcompany.com/cory/?p=30
http://virtualworlds.nmc.org/wp-content/uploads/2008/01/press-release-nmc-virtual-worlds-2008-plans.pdf

More information about the API is at
http://wiki.secondlife.com/wiki/RegAPI .  Looks like they're limiting
new signups, but I have no idea how strictly.  My company does Second
Life work, so I might get to find out sometime soon

Jennifer Berk
Amplify Public Affairs

On Tue, Mar 4, 2008 at 4:30 PM, Patrick Grizzard [EMAIL PROTECTED] wrote:
 I'm working on a project for a client that has a presence in Second
  Life, but wants their customers to register through their own site
  first. This is partly so they can customize the user's SL experience,
  and partly because some of the target audiences may not be familiar
  with SL. Putting aside the rather large question of whether SL is in
  fact the appropriate platform for what they're trying to accomplish
  (which has been raised repeatedly), I'm wondering if anyone can share
  examples of similar web/SL hybrid experiences.

  The one I have found thus far that mirrors the approach my client
  wishes to take is the CSI:NY Virtual Experience:

  http://alpha.cbs.com/primetime/csi_ny/second_life/
  http://csi-ny.reg.electricsheepcompany.com/join-secondlife/csi-ny/avatar

  The CSI web site has a registration wizard that allows you select a
  custom avatar, name, etc. Then, when you download and run the SL app,
  it drops you into a special CSI:NY orientation island that explains
  the rules of the CSI game. Is anyone aware of any similar
  registration processes - where the registration takes place partly or
  entirely outside of SL?

  Thanks,

  Patrick

  
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Re: [IxDA Discuss] Most usable doesn't always mean best solution

2008-03-03 Thread Jennifer Berk
I have to agree with this, and also mention that poorly chosen
challenge questions may be viewed as security problems.  I came
across a (not needing serious security, i.e. not financial or similar)
site recently where one of the questions was mother's maiden name.
Since that's commonly used for verification by financial companies,
there was no way I was giving it to a system that would probably store
it in plaintext (easier to check against) and that anyway didn't store
particularly important information.

In that case I had five questions to choose from, and one of the
others was favorite band, which falls under the ice cream problem.
More choices would have made me *much* less irritated by the site.
Now I wish I could remember what it was to warn others off

Jennifer Berk

On Mon, 3 Mar 2008 16:48:13, Rob Tannen [EMAIL PROTECTED] wrote:
 Todd - Depending on the specifics of the question choices, it's not
  clear whether more questions is not in fact more efficient.  One of
  the issues with challenge questions is that users may not have
  appropriate or memorable choices to select from.   For example, your
  high school didn't have a mascot or your dad doesn't have a middle
  name.

  This is especially noticeable with an international user base who
  have less in common culturally to draw from.  Therefore, more
  question choices increases the likelihood that there there are
  questions which users can readily come up with an answer for, rather
  than a limited choice where users struggle to find appropriate
  questions.  In other words, more questions is more efficient from a
  mental task completion view, versus a speed of reading perspective.

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Re: [IxDA Discuss] interaction design groups for women?

2008-01-30 Thread Jennifer Berk
One more potentially useful survey:
http://www.alistapart.com/articles/2007surveyresults

Pulling all the people who say they're competent at interface design
(a separate item from graphic design) might be a reasonable proxy for
interaction designers.

Jennifer Berk

On Jan 30, 2008 2:55 PM, Dmitry Nekrasovski [EMAIL PROTECTED] wrote:
 The most recent IA Institute salary survey, which was publicized on this
 list, is probably the closest thing:

 http://iainstitute.org/en/learn/research/salary_survey_2007.php

 According to the survey summary,

 The gender split is almost equal, with 49% female to 51% male. Also, female
 IAs on average make more than males (US$87,500 versus US$85,300).

 So perhaps professional sub-groups for both genders are equally needed. :)

 Dmitry

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Re: [IxDA Discuss] 'Select Country' dropdown

2007-12-17 Thread Jennifer Berk
On Dec 17, 2007 12:15 PM, Bryan Minihan [EMAIL PROTECTED] wrote:
 I can't tell you how many times I've had to build a country drop-down, and
 I've come to prefer most likely selection first, with alphabetical
 following.  For a truly global company/site where people are likely to be
 from everywhere (and/or you don't want to show bias toward a particular
 country), I'd probably go with pure alphabetical.

An interesting discussion of this issue is at
http://www.456bereastreet.com/archive/200608/selecting_country_names_in_forms/
.  Discussed in the comments is another strategy for country
dropdowns: if you're willing to put in some programming time and
possibly buy a dataset, you can use the most likely method based not
on the aggregate audience but on an individual IP address / country
lookup.  If my browser says I'm in the US, I see that at the top of
the list; if it says I'm in Japan, I see that instead.

Or (again from the 456bereastreet conversation) let the user type
their country into a field, with type-ahead and error checking as
desired: 
http://www.brucelawson.co.uk/index.php/2006/forms-inputting-country-names/
.

Jennifer Berk

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[IxDA Discuss] Verifying a user is human

2007-11-29 Thread Jennifer Berk
Chris,

I'd suggest you create your own test instead of using a standard
CAPTCHA.  The simplest way to resist spambots is to give them a
question they haven't seen on several thousand other sites - and you
can easily make it accessible for humans if you don't have to worry
about fooling the machines.  Take a look at
http://almaer.com/blog/logic-based-captcha-to-beat-the-blog-spam-bots
for a discussion of some possible questions at the end of the post.

Jennifer Berk

On 11/29/07, Chris Maissan [EMAIL PROTECTED] wrote:
 I am in the process of designing a support forum for a software product. The
 goal is to make it as easy as possible to ask a question. Ideally I'd like
 to do away with the need to login all together, but it also needs to be Spam
 resistant.
 ...
 Does anyone have any thoughts on the best method to confirm a user is human?
 Maybe a third option I haven't thought of?

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Re: [IxDA Discuss] Tips on breaking into IA/ID/UxD industry for recent graduates?

2007-10-30 Thread Jennifer Berk
On 10/30/07, Jason Barbarich [EMAIL PROTECTED] wrote:
 members have mentioned that they are taxed with the job of reading resumes
 and interviewing applicants - is there anything in particular you look for
 when you see a potential junior IA/ID/UxD? Should we all have some sort of
 crucial skill on lock? Is there something that NEEDS to be in our sparsely
 populated portfolio? Or is it really just about being you, having a handle
 on the standard toolset, and knowing the design process? I can talk for a
 pretty long time about the one, EXTREMELY simple website I freelanced over
 the summer. Obtaining requirements from interviewing the owner, getting a
 feel for who the primary users of the site were, wireframing to establish
 design concept, etc., but again, the site is epicly simple, and I'm still
 left with no agency experience.

You might find useful a session on IA resumes (and portfolios) that
was run by the DC area UX community.  Summary at
http://olgahow.com/?p=98 , audio and more useful links at
http://livlab.com/thinkia/2007/04/audio-from-ia-roundup/ .  Looking
quickly at your portfolio, the language used is very informal and
there isn't much discussion of the thought process that led to the
diagram.  Showing the value you brought to each portfolio project
would let your interviewer more easily imagine what value you'd bring
to theirs.

Jennifer Berk

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