[IxDA Discuss] Password reset / retrieval Best Practices?

2009-02-09 Thread SPatrick
Hi all,
Can anyone point me to a resource on best practices for password
reset/retrieval?  Does anyone have any good information to share?
Thanks!

Susan Patrick
User Interface Designer III
The Midland Company

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Re: [IxDA Discuss] Browser tabs as application navigation

2008-08-08 Thread SPatrick
My main concern would be the users using older browsers that don't have
multiple tabs... how would you deal with this, launch a new browser window?
Unless you have a captive audience and can ensure they're using firefox or
IE 7, you might want to rethink this.

Susan Patrick
Senior UI Designer
The Midland Company




   
 jennifer.cummings 
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   [IxDA Discuss] Browser tabs as  
 08/08/2008 11:22  application navigation  
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Has anyone ever seen a Web application that relies on the browser's tabs as
part of it's navigation?

My company is considering this as a solution for complex data management
applications, where the user needs to open and work with multiple records
at once. The plan is that the initial page (on tab 1) would contain the
main navigation, including the search function. When the user selects a
data record from the result list, it is opened into a new tab. The user can
keep returning to the initial tab, where the result list is, and open
additional records into new tabs.

The data record tabs would not include application navigation, so the user
would need to navigate back to tab 1 to initiate a new task.

I'm curious as to what others think about this solution.

Thanks!

- Jennifer


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Re: [IxDA Discuss] Is Eye Tracking too expensive or complicated?

2008-04-18 Thread SPatrick

At the Information Architecture conference in Miami last week, Jared Spool
imparted that eye tracking is just fluff to get the executives excited
about UCD he doesn't value it as a science beyond the obvious. We
already know that people don't look at advertisements and avoid certain
areas of the page.

While it will look good on a resume to have the experience, I tend to agree
with Jared.

(Embedded image moved to file: pic05097.gif)


   
 "Andre Charland"  
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   [IxDA Discuss] Is Eye Tracking too  
   expensive or complicated?   
 04/17/2008 07:11  
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Hey All,

I just put together about Eye Tracking
(http://www.insideria.com/2008/04/is-eye-tracking-out-of-reach.html)
but I thought I'd put the question out to the list:

"Why isn't eye tracking used more in design and testing of rich
internet applications?"

I really have no experience with it, but am going to be working with
it this summer so looking for thoughts from some of you more
experienced with usability testing and eye tracking.  I think for me
it's been cost and lack of knowledge/acccess that's kept me away from
it in the past.

Cheers!

--
André Charland
President and Co-Founder, Nitobi
e. [EMAIL PROTECTED]
skype. ebadre
b. http://blogs.nitobi.com/andre
w. http://www.nitobi.com

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Re: [IxDA Discuss] biz dev

2008-01-25 Thread SPatrick
I yell "OUT OF SCOPE" and run away.

:-) Seriously though, the process changes based on the importance (cost) of
the project.  For low-cost projects, I will gather everyone in a room for a
few hours, brainstorm, write on the whiteboard until we have our first
design - very collaborative, very little research.  For high-cost projects
it is much more formal. BA delivers requirements, I create UI Design spec,
we meet with project sponsors, make changes, we meet with product, make
changes... it's very iterative.  UI design starts with requirements,
fleshes out during design, changes again after usability testing, then
there's performance testing that can further change design. There is
usually ample time for research on a high-cost project.

Do I get enough input? Having a dedicated business analyst and engaged
project sponsors helps tremendously.



   
 Mark Schraad  
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   [IxDA Discuss] biz dev  
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This may only apply to inhouse folks, but I am curious about how you as a
designer interact with business development folks? Those are the people,
sometimes in marketing, bizdev (obviously) and sometimes in product, that
come up with great ideas that they want to flush out.

Is this a collaborative process - or is it more waterfall.? Do you get
enough input? Is there research done?

Mark

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[IxDA Discuss] Gadgets are great... if your customers can figure them out.

2008-01-09 Thread SPatrick
Here's a good article from The Consumerist... it states that consumers
often return electronic gadgets under the assumption that they don't work,
when in fact, they just can't figure out how they work to the tune of
$14 billion per year.  It just gets easier and easier to find work ;)

http://consumerist.com/342403/gadgets-are-great-if-your-customers-can-figure-them-out

Susan Patrick
User Interface Designer
The Midland Company


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