Re: [IxDA Discuss] Graphics to communicate usability process

2008-10-16 Thread Guillermo Ermel

Personally, I think you're probably asking the wrong question.
I'd like to know more about where this question is coming from. What 
problem are you trying to solve? What have you tried before and what 
challenges are you trying to overcome?

Jared, I guess you are right. As usual :-)

The problem to solve is to understand the pieces that go into (or that 
should ideally be taken into account) making  usability part of the 
whole development process at my company, and to arrange them in some way 
so as to gain insight for a medium and long term strategy.


Pieces could be...
- Techniques, like user testing, HE and card sorting
- Resources to support usability (software, hardware, lab)
- Technology constraints (databases, programming language)
- Steps in the process, like definition, req gathering, analysis, 
design, programming, QA, etc

- Time constraints, like development schedules, time to market...
- People (roles)
- Prototyping, fidelity...
- Disciplines - IA, IxD,
- And the list goes on...

Cheers!

--
Guillermo Ermel
Responsable de usabilidad
MercadoLibre.com

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Re: [IxDA Discuss] Graphics to communicate usability process

2008-10-02 Thread Jared Spool


On Oct 2, 2008, at 8:46 AM, Guillermo Ermel wrote:

What do you people think about the use of theses diagrams to  
introduce usability in the design and develpment process?



Guillermo,

Personally, I think you're probably asking the wrong question.

I'd like to know more about where this question is coming from. What  
problem are you trying to solve? What have you tried before and what  
challenges are you trying to overcome?


Using generic notions of usability process to talk about introducing  
into the design and development process is like saying, Everyone  
should eat healthy and get exercise. Beyond over-generalized  
motherhood-and-apple-pie (apologies for the American-centric idiom)  
notions that every product should be as usable as possible, it's  
impossible to talk about any specifics without the context of what  
you're trying to accomplish.


The result is an Well, it depends answer -- something I find I hate  
saying. (We used to sell a t-shirt with this motto, but I pulled it  
because I felt it was too condescending.)


That's why I think you're struggling finding the resource you're  
seeking. It doesn't really exist beyond inapplicable generalities.


Jared

Jared M. Spool
User Interface Engineering
510 Turnpike St., Suite 102, North Andover, MA 01845
e: [EMAIL PROTECTED] p: +1 978 327 5561
http://uie.com  Blog: http://uie.com/brainsparks


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[IxDA Discuss] Graphics to communicate usability process

2008-10-01 Thread Guillermo Ermel

Hello!

I'm working on communicating the role of usability in the software 
process to the development and UX team.


I would like to hear your* *opinions on diagrams or methods to 
communicate the steps for ensuring usability in the development 
process** (e.g. a graphic that show when to do contextual inquiries and 
task analysis?, when to prototype at different levels of fidelity?, how 
to assure testability of softare applications? when are the best times 
to do user testing?, etc.)


I've visited many sources:
- http://www.usability.gov/process.html (this one is the most complete, 
though a little obscure)

- http://www.jjg.net/elements/pdf/elements.pdf  (too abstract)
- http://adaptivepath.com/images/pillars.gif (too abstract)

One difficulty I've found is that these diagrams do not convey the 
iterative nature of the process.


Best regards!

--
Guillermo Ermel
Responsable de usabilidad
MercadoLibre.com


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Re: [IxDA Discuss] Graphics to communicate usability process

2008-10-01 Thread Peter Boersma
Guillermo,

You asked:
 I would like to hear your opinions on diagrams or methods to
 communicate the steps for ensuring usability in the development
 process

In the latter half of my presentation StUX - integrating IA deliverables in a 
software development methodology for the IA Summit 2005, I showed several 
process diagrams with user-centered design elements in them.

To get an idea about the presentation and to download the PDF version of the 
slides, check out the blog posting about it here: 
http://www.peterboersma.com/blog/2005/03/my-ia-summit-presentation-stux_10.html
or on the IA Summit site:
http://www.iasummit.org/2005/finalpapers/39_Presentation.pdf
or on slideshare:
http://www.slideshare.net/pboersma/stux-ia-summit-2005-peter-boersma

Peter
-- 
Peter Boersma | Senior Interaction Designer | Info.nl
http://www.peterboersma.com/blog | http://www.info.nl


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Re: [IxDA Discuss] Graphics to communicate usability process

2008-10-01 Thread Jeff English
Here is a link to a process diagram created by John Stickley to
describe the role of our User Experience team within PeopleSoft. The
audience was developers and product strategists and was unveiled at
an internal Open House our team held.

http://www.visualvocab.com/projects/peoplesoftuescm.html

Because roles evolve over time, it helps to think of such a diagram
as one part a reflection of the current system and one part the next
steps in your vision.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=33734



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Re: [IxDA Discuss] Graphics to communicate usability process

2008-10-01 Thread Jarod Tang
Cool, besides, also find  JJG's Elements of User Experience helps on
this problem.

On Thu, Oct 2, 2008 at 6:50 AM, Jeff English [EMAIL PROTECTED] wrote:
 Here is a link to a process diagram created by John Stickley to
 describe the role of our User Experience team within PeopleSoft. The
 audience was developers and product strategists and was unveiled at
 an internal Open House our team held.

 http://www.visualvocab.com/projects/peoplesoftuescm.html

 Because roles evolve over time, it helps to think of such a diagram
 as one part a reflection of the current system and one part the next
 steps in your vision.


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=33734


 
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-- 
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