Re: [IxDA Discuss] Need some help with Drop Down values

2008-09-07 Thread Jessica Enders
Hi Sonal

I would agree with the others that when you have so few response
options, radio buttons are preferable over drop downs. This is
because the radio buttons expose the options to the user and require
one less 'click'. The only reason you might choose to use a drop
down regardless is because of limited space.

With regards to the question about whether or not to include a
'don't know' option, Chauncey is spot on. The point is whether
don't know is a valid response for any of your users, given the
question. 

I recently wrote an article on chosing response options for closed
questions (i.e. just what you are doing). You might find it useful:

http://formulate.com.au/articles/closed-question-response-categories/

Best,
Jessica Enders
Principal, Formulate Information Design
http://formulate.com.au


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Re: [IxDA Discuss] Need some help with Drop Down values

2008-09-01 Thread Chauncey Wilson
I think that the addition of a I don't know function would depend on
the particular question. If you were asking me Are you going to
retire at 65?  I could easily see Yes, No, and I don't know
since I might be considering future economic changes that are not
entirely predictable (I can actually see I don't know as being the
most common answer for some age groups).  So, I think that a good
answer to your question would require specific knowledge of the
questions.

Chauncey



On Fri, Aug 29, 2008 at 5:56 AM, सोनल Sonal Nigam [EMAIL PROTECTED] wrote:
 Hi

 I would like to know about the drop down values for the forms that I have
 been creating recently. The values are only Yes and No for the dropdowns
 varying from 5-9 in number in a single form. I just want to know how best it
 is to provide the user with a YES, NO and I don't KNOW as the values for
 dropdown? Any best practices regarding whether the I dont know should or
 should not be provided to the user? Will it confuse them? Assist them?



 The app is a financial application helping user choose the best financial
 product suiting their needs. All comments welcome!!!

 Cheers
 Sonal


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Re: [IxDA Discuss] Need some help with Drop Down values

2008-09-01 Thread Jared Spool


On Aug 29, 2008, at 5:56 AM,  Sonal Nigam wrote:

I would like to know about the drop down values for the forms that I  
have
been creating recently. The values are only Yes and No for the  
dropdowns
varying from 5-9 in number in a single form. I just want to know how  
best it
is to provide the user with a YES, NO and I don't KNOW as the values  
for
dropdown? Any best practices regarding whether the I dont know  
should or

should not be provided to the user? Will it confuse them? Assist them?



Hi Sonal,

In general, if I were designing forms with Yes, No, and I don't  
know, I'd probably use radio buttons instead of drop downs.  
Ergonomically more efficient and cleaner in the design.


As Chauncey suggested, if you could share some sample questions, it  
might be easier to answer your main question.


Jared


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Re: [IxDA Discuss] Need some help with Drop Down values

2008-09-01 Thread Chauncey Wilson
Jared makes a good point.  There were actually a few studies comparing
widgets for exclusive choice questions and radio buttons fared well in
that study.  So there is a question of efficiency, whether the
question would make sense with an I don't know, and also how much
space you have (drop-downs take up more space than two or more radio
buttons).

Chauncey

On Mon, Sep 1, 2008 at 1:07 PM, Jared Spool [EMAIL PROTECTED] wrote:

 On Aug 29, 2008, at 5:56 AM,  Sonal Nigam wrote:

 I would like to know about the drop down values for the forms that I have
 been creating recently. The values are only Yes and No for the dropdowns
 varying from 5-9 in number in a single form. I just want to know how best
 it
 is to provide the user with a YES, NO and I don't KNOW as the values for
 dropdown? Any best practices regarding whether the I dont know should or
 should not be provided to the user? Will it confuse them? Assist them?


 Hi Sonal,

 In general, if I were designing forms with Yes, No, and I don't know,
 I'd probably use radio buttons instead of drop downs. Ergonomically more
 efficient and cleaner in the design.

 As Chauncey suggested, if you could share some sample questions, it might be
 easier to answer your main question.

 Jared

 
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 To post to this list ... [EMAIL PROTECTED]
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Re: [IxDA Discuss] Need some help with Drop Down values

2008-09-01 Thread Mark Ahlenius

Hi,,

What I'd recommend is that these simple answer- binary or ternary type 
drop downs be avoided - especially when there is a quantity of them with 
identical answers. This of course only applies when the selections are 
static choices (not dynamically filled names, etc).  Each one causes 
more user interaction than just have a set of radio buttons. I prefer to 
follow the KISS principle.


best,

'mark

Chauncey Wilson wrote:

I think that the addition of a I don't know function would depend on
the particular question. If you were asking me Are you going to
retire at 65?  I could easily see Yes, No, and I don't know
since I might be considering future economic changes that are not
entirely predictable (I can actually see I don't know as being the
most common answer for some age groups).  So, I think that a good
answer to your question would require specific knowledge of the
questions.

Chauncey



On Fri, Aug 29, 2008 at 5:56 AM, सोनल Sonal Nigam [EMAIL PROTECTED] wrote:
  

Hi

I would like to know about the drop down values for the forms that I have
been creating recently. The values are only Yes and No for the dropdowns
varying from 5-9 in number in a single form. I just want to know how best it
is to provide the user with a YES, NO and I don't KNOW as the values for
dropdown? Any best practices regarding whether the I dont know should or
should not be provided to the user? Will it confuse them? Assist them?



The app is a financial application helping user choose the best financial
product suiting their needs. All comments welcome!!!

Cheers
Sonal




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