Re: [slim] Repair broken ethernet?

2009-08-30 Thread toby10

Yeah, I was afraid such damage from an outside source would not be
covered.  Can't blame them.
I'd still try the credit card extended warranty route (if that is
available to you).  If yes, get a written repair estimate even if it
says we do not repair such ethernet hardware problems, we only offer a
full unit replacement under warranty or something similar.  Obviously
it cannot say this type of failure is not covered under warranty.  
:)

Might be worth a shot.


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Re: [slim] Repair broken ethernet?

2009-08-29 Thread m_gustafsson

Called the support here in Sweden. They will not repair any units, but
will replace them if there is still a guarantee. The guarantee does not
cover the case when a unit is struck by lightning and my unit does not
have any guarantee any longer.
So, I guess that I am stuck here.


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[slim] Repair broken ethernet?

2009-08-27 Thread m_gustafsson

Hi,
I have a Squeezebox classic which recently got its ethernet HW hit by
the lightning during a thunder storm. Is there anyone who has experience
of repairing the ethernet HW who can give me a hint on how to do it?
Many thanks.

/Mats


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Re: [slim] Repair broken ethernet?

2009-08-27 Thread funkstar

Have you contacted Support?

There may be something they can do for you. Logitech support are very
helpful.


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Re: [slim] Repair broken ethernet?

2009-08-27 Thread signor_rossi

Logitech support doesn't stand in for lightning damage and the ethernet
isn't replaced/repaired that easily probably.
Don't you have some insurance for your house? In my case refund for
lightning damage was included in the fire insurance for the house and I
got some money for the damaged SB3 and I could even keep it.

signorRossi.


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Re: [slim] Repair broken ethernet?

2009-08-27 Thread toby10

If covered by insurance at all, I'd suspect the deductable far exceeds
the value of a an SB3.
Years ago I had an electrician put in an 8 foot ground spike connected
to my main panel and also spike/surge protection right in the panel. 
Was under $200 installed.

For the OP:  
-  SD has a very reasonable flat $90 repair charge for SB3's regardless
of what is wrong.  I presume that does not cover shipping though.
-  Check your credit card terms for automatic buyer protection where
the cc will extend the mfr warranty up to 1 year (giving you 3 years of
coverage).  *some restrictions apply.:)


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Re: [slim] Repair broken ethernet?

2009-08-27 Thread funkstar

signor_rossi;452183 Wrote: 
 Logitech support doesn't stand in for lightning damage and the ethernet
 isn't replaced/repaired that easily probably.
As toby said, there are repair options. I didn't expect support to
replace it regardless, but they maight have some advice.


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my collection:
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*2*x controller, *1*x receiver
*2*x sb3 (sliver/black, *1*x sb2 wired (silver), *1*x sb (black)
*1*x slimp3 (with rear shield)

interested in any others if you have them!

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Re: [slim] Repair broken ethernet?

2009-08-27 Thread m_gustafsson

Thanks!
I will check with the support :-)

/Mats


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