Re: [dspace-tech] error in resetting/creating eperson password

[Tim Donohue]

Hello,

I suspect your configuration is incorrect for either "dspace.ui" or
"dspace.url" in your local.cfg file (or in the original dspace.cfg, if you
modified that file).  Those links are controlled by the "dspace.url"
configuration (which uses the "dspace.ui" configuration by default):
https://github.com/DSpace/DSpace/blob/dspace-6_x/dspace/config/dspace.cfg#L39

So, I recommend double checking your configuration

Tim

On Thu, Aug 9, 2018 at 6:06 AM Ze Victor Harry  wrote:

> thanks very much Tim,  I was in a domain and we use TMG server I think it
> was blocking me but after using a connection free of firewall and also
> created and configured the local.cfg know everything works except this
> minor error. when the link is sent to the user's email they get such link:
>
> http://localhost:8080/jspui/xmlui/register?token=8f8db1c513ba31fd48d728d1f2d3c4c8.if
> you notice the  8080/jspui/xmlui/
> <http://localhost:8080/jspui/xmlui/register?token=8f8db1c513ba31fd48d728d1f2d3c4c8>
>  part
> both jspui and xmlui are in the link while it has to be one of them. and
> that's why am getting the Error: Document Not Found error when I directly
> click the link. of course, it works if I remove one of them but I want it
> to work directly without editing the url.where could I have gone wrong?
>
> On Wed, Aug 8, 2018 at 8:14 PM Tim Donohue  wrote:
>
>> Hello,
>>
>> It looks like "dspace test-email" command is not able to send a test
>> email using your existing settings.  As the error says "Connection timed
>> out", it's possible that either the settings are incorrect or the machine
>> where you are running DSpace is blocking requests sent to smtp.gmail.com
>> (maybe there's a firewall in place?).
>>
>> For Gmail, you also may need to enable these extra settings to get email
>> to work properly (uncomment all three lines, or copy them into your
>> local.cfg configuration file):
>> https://github.com/DSpace/DSpace/blob/dspace-6_x/dspace/config/dspace.cfg#L155
>>
>> I also noticed that your log file says:
>>
>> WARN  org.apache.commons.configuration.DefaultConfigurationBuilder @
>> Internal error
>> org.apache.commons.configuration.ConfigurationException: Cannot locate
>> configuration source local.cfg
>>
>> This warning is noting that you failed to create the "local.cfg"
>> configuration file, as noted in step #5 of the Installation instructions:
>> https://wiki.duraspace.org/display/DSDOC6x/Installing+DSpace#InstallingDSpace-Installation
>>
>>
>> It is highly recommended to create that local.cfg file (per the
>> instructions in the Installation Documentation) and store all your custom
>> configurations in that location.
>>
>> Good luck,
>>
>> Tim
>>
>>
>> On Wed, Aug 8, 2018 at 2:35 AM Ze Victor Harry 
>> wrote:
>>
>>>
>>>
>>> -- Forwarded message -
>>> From: Ze Victor Harry 
>>> Date: Wed, Aug 8, 2018 at 10:23 AM
>>> Subject: Re: [dspace-tech] error in resetting/creating eperson password
>>> To: 
>>>
>>>
>>> i have configured my email correctly .but when i run the command 
>>> *[dspace]/bin/dspace
>>> test-email*  it gives me this error
>>> Error sending email:
>>>  - Error: javax.mail.SendFailedException: Send failure
>>> (javax.mail.MessagingException: Could not connect to SMTP host:
>>> smtp.gmail.com, port: 465 (java.net.ConnectException: Connection timed
>>> out: connect))
>>>
>>> Please see the DSpace documentation for assistance.
>>> i am attaching  the log file below if somebody can help
>>>
>>> On Tue, Aug 7, 2018 at 5:23 PM Claudia Jürgen <
>>> claudia.juer...@tu-dortmund.de> wrote:
>>>
>>>> Hello,
>>>>
>>>> my guess is, that you have not configured your email settings properly.
>>>> At this point the system tries to send an email.
>>>> You can check whether it is working with the command line operation:
>>>> *[dspace]/bin/dspace test-email *
>>>> see
>>>>
>>>> https://wiki.duraspace.org/display/DSDOC6x/Installing+DSpace#InstallingDSpace-CheckingYourInstallation
>>>>
>>>> But to be sure we need more information which you can obtain in the
>>>> logs see
>>>> https://wiki.duraspace.org/display/DSPACE/Troubleshoot+an+error
>>>>
>>>> Hope this helps
>>>>
>>>> Claudia
>>>>
>>>>
>>>> Am 07.08.2018 um 16:00

Re: [dspace-tech] error in resetting/creating eperson password

[Ze Victor Harry]

thanks very much Tim,  I was in a domain and we use TMG server I think it
was blocking me but after using a connection free of firewall and also
created and configured the local.cfg know everything works except this
minor error. when the link is sent to the user's email they get such link:

http://localhost:8080/jspui/xmlui/register?token=8f8db1c513ba31fd48d728d1f2d3c4c8.if
you notice the  8080/jspui/xmlui/
<http://localhost:8080/jspui/xmlui/register?token=8f8db1c513ba31fd48d728d1f2d3c4c8>
part
both jspui and xmlui are in the link while it has to be one of them. and
that's why am getting the Error: Document Not Found error when I directly
click the link. of course, it works if I remove one of them but I want it
to work directly without editing the url.where could I have gone wrong?

On Wed, Aug 8, 2018 at 8:14 PM Tim Donohue  wrote:

> Hello,
>
> It looks like "dspace test-email" command is not able to send a test email
> using your existing settings.  As the error says "Connection timed out",
> it's possible that either the settings are incorrect or the machine where
> you are running DSpace is blocking requests sent to smtp.gmail.com (maybe
> there's a firewall in place?).
>
> For Gmail, you also may need to enable these extra settings to get email
> to work properly (uncomment all three lines, or copy them into your
> local.cfg configuration file):
> https://github.com/DSpace/DSpace/blob/dspace-6_x/dspace/config/dspace.cfg#L155
>
> I also noticed that your log file says:
>
> WARN  org.apache.commons.configuration.DefaultConfigurationBuilder @
> Internal error
> org.apache.commons.configuration.ConfigurationException: Cannot locate
> configuration source local.cfg
>
> This warning is noting that you failed to create the "local.cfg"
> configuration file, as noted in step #5 of the Installation instructions:
> https://wiki.duraspace.org/display/DSDOC6x/Installing+DSpace#InstallingDSpace-Installation
>
>
> It is highly recommended to create that local.cfg file (per the
> instructions in the Installation Documentation) and store all your custom
> configurations in that location.
>
> Good luck,
>
> Tim
>
>
> On Wed, Aug 8, 2018 at 2:35 AM Ze Victor Harry 
> wrote:
>
>>
>>
>> ------ Forwarded message -
>> From: Ze Victor Harry 
>> Date: Wed, Aug 8, 2018 at 10:23 AM
>> Subject: Re: [dspace-tech] error in resetting/creating eperson password
>> To: 
>>
>>
>> i have configured my email correctly .but when i run the command 
>> *[dspace]/bin/dspace
>> test-email*  it gives me this error
>> Error sending email:
>>  - Error: javax.mail.SendFailedException: Send failure
>> (javax.mail.MessagingException: Could not connect to SMTP host:
>> smtp.gmail.com, port: 465 (java.net.ConnectException: Connection timed
>> out: connect))
>>
>> Please see the DSpace documentation for assistance.
>> i am attaching  the log file below if somebody can help
>>
>> On Tue, Aug 7, 2018 at 5:23 PM Claudia Jürgen <
>> claudia.juer...@tu-dortmund.de> wrote:
>>
>>> Hello,
>>>
>>> my guess is, that you have not configured your email settings properly.
>>> At this point the system tries to send an email.
>>> You can check whether it is working with the command line operation:
>>> *[dspace]/bin/dspace test-email *
>>> see
>>>
>>> https://wiki.duraspace.org/display/DSDOC6x/Installing+DSpace#InstallingDSpace-CheckingYourInstallation
>>>
>>> But to be sure we need more information which you can obtain in the logs
>>> see
>>> https://wiki.duraspace.org/display/DSPACE/Troubleshoot+an+error
>>>
>>> Hope this helps
>>>
>>> Claudia
>>>
>>>
>>> Am 07.08.2018 um 16:00 schrieb Ze Victor Harry:
>>>
>>> hello there i am running dspace 6.3 in windows 10 and when i try to create
>>> eperson everything works fine but when i try to reset/create password i get
>>> this error
>>> "
>>> Reset password
>>>
>>> Sorry, an error has occurred when the system try to send email with
>>> instructions.
>>>
>>> Return to the Administer EPeople 
>>> page<http://127.0.0.1:8080/jspui/dspace-admin/edit-epeople> 
>>> <http://127.0.0.1:8080/jspui/dspace-admin/edit-epeople>
>>> "
>>> any ideas what could be the problem
>>>
>>>
>>>
>>> --
>>> Claudia Juergen
>>> Eldorado
>>>
>>> Technische Universität Dortmund
>>> UniversitätsbibliothekVogelpothsweg 76
>>&g

Re: [dspace-tech] error in resetting/creating eperson password

[Tim Donohue]

Hello,

It looks like "dspace test-email" command is not able to send a test email
using your existing settings.  As the error says "Connection timed out",
it's possible that either the settings are incorrect or the machine where
you are running DSpace is blocking requests sent to smtp.gmail.com (maybe
there's a firewall in place?).

For Gmail, you also may need to enable these extra settings to get email to
work properly (uncomment all three lines, or copy them into your local.cfg
configuration file):
https://github.com/DSpace/DSpace/blob/dspace-6_x/dspace/config/dspace.cfg#L155

I also noticed that your log file says:

WARN  org.apache.commons.configuration.DefaultConfigurationBuilder @
Internal error
org.apache.commons.configuration.ConfigurationException: Cannot locate
configuration source local.cfg

This warning is noting that you failed to create the "local.cfg"
configuration file, as noted in step #5 of the Installation instructions:
https://wiki.duraspace.org/display/DSDOC6x/Installing+DSpace#InstallingDSpace-Installation


It is highly recommended to create that local.cfg file (per the
instructions in the Installation Documentation) and store all your custom
configurations in that location.

Good luck,

Tim


On Wed, Aug 8, 2018 at 2:35 AM Ze Victor Harry  wrote:

>
>
> -- Forwarded message -
> From: Ze Victor Harry 
> Date: Wed, Aug 8, 2018 at 10:23 AM
> Subject: Re: [dspace-tech] error in resetting/creating eperson password
> To: 
>
>
> i have configured my email correctly .but when i run the command 
> *[dspace]/bin/dspace
> test-email*  it gives me this error
> Error sending email:
>  - Error: javax.mail.SendFailedException: Send failure
> (javax.mail.MessagingException: Could not connect to SMTP host:
> smtp.gmail.com, port: 465 (java.net.ConnectException: Connection timed
> out: connect))
>
> Please see the DSpace documentation for assistance.
> i am attaching  the log file below if somebody can help
>
> On Tue, Aug 7, 2018 at 5:23 PM Claudia Jürgen <
> claudia.juer...@tu-dortmund.de> wrote:
>
>> Hello,
>>
>> my guess is, that you have not configured your email settings properly.
>> At this point the system tries to send an email.
>> You can check whether it is working with the command line operation:
>> *[dspace]/bin/dspace test-email *
>> see
>>
>> https://wiki.duraspace.org/display/DSDOC6x/Installing+DSpace#InstallingDSpace-CheckingYourInstallation
>>
>> But to be sure we need more information which you can obtain in the logs
>> see
>> https://wiki.duraspace.org/display/DSPACE/Troubleshoot+an+error
>>
>> Hope this helps
>>
>> Claudia
>>
>>
>> Am 07.08.2018 um 16:00 schrieb Ze Victor Harry:
>>
>> hello there i am running dspace 6.3 in windows 10 and when i try to create
>> eperson everything works fine but when i try to reset/create password i get
>> this error
>> "
>> Reset password
>>
>> Sorry, an error has occurred when the system try to send email with
>> instructions.
>>
>> Return to the Administer EPeople 
>> page<http://127.0.0.1:8080/jspui/dspace-admin/edit-epeople> 
>> <http://127.0.0.1:8080/jspui/dspace-admin/edit-epeople>
>> "
>> any ideas what could be the problem
>>
>>
>>
>> --
>> Claudia Juergen
>> Eldorado
>>
>> Technische Universität Dortmund
>> UniversitätsbibliothekVogelpothsweg 76
>> 44227 Dortmund 
>> <https://maps.google.com/?q=Vogelpothsweg+76%0D%0A44227+Dortmund=gmail=g>
>>
>> Tel.: +49 231-755 40 43 <+49%20231%207554043>
>> Fax: +49 231-755 40 32 
>> <+49%20231%207554032>claudia.juer...@tu-dortmund.dewww.ub.tu-dortmund.de
>>
>>
>>
>>
>> *Wichtiger Hinweis: Die Information in dieser E-Mail ist vertraulich. Sie
>> ist ausschließlich für den Adressaten bestimmt. Sollten Sie nicht der für
>> diese E-Mail bestimmte Adressat sein, unterrichten Sie bitte den Absender
>> und vernichten Sie diese Mail. Vielen Dank. Unbeschadet der Korrespondenz
>> per E-Mail, sind unsere Erklärungen ausschließlich final rechtsverbindlich,
>> wenn sie in herkömmlicher Schriftform (mit eigenhändiger Unterschrift) oder
>> durch Übermittlung eines solchen Schriftstücks per Telefax erfolgen.
>> Important note: The information included in this e-mail is confidential. It
>> is solely intended for the recipient. If you are not the intended recipient
>> of this e-mail please contact the sender and delete this message. Thank
>> you. Without prejudice of e-mail correspondence, our statements are only
>> legally binding when they are made in the convent

Re: [dspace-tech] error in resetting/creating eperson password

[Claudia Jürgen]

Hello,

my guess is, that you have not configured your email settings properly. At this 
point the system tries to send an email.
You can check whether it is working with the command line operation:
[dspace]/bin/dspace test-email
see
https://wiki.duraspace.org/display/DSDOC6x/Installing+DSpace#InstallingDSpace-CheckingYourInstallation

But to be sure we need more information which you can obtain in the logs see
https://wiki.duraspace.org/display/DSPACE/Troubleshoot+an+error

Hope this helps

Claudia


Am 07.08.2018 um 16:00 schrieb Ze Victor Harry:

hello there i am running dspace 6.3 in windows 10 and when i try to create
eperson everything works fine but when i try to reset/create password i get
this error
"
Reset password

Sorry, an error has occurred when the system try to send email with
instructions.

Return to the Administer EPeople page

"
any ideas what could be the problem




--
Claudia Juergen
Eldorado

Technische Universität Dortmund
Universitätsbibliothek
Vogelpothsweg 76
44227 Dortmund

Tel.: +49 231-755 40 43
Fax: +49 231-755 40 32
claudia.juer...@tu-dortmund.de
www.ub.tu-dortmund.de

Wichtiger Hinweis: Die Information in dieser E-Mail ist vertraulich. Sie ist 
ausschließlich für den Adressaten bestimmt. Sollten Sie nicht der für diese 
E-Mail bestimmte Adressat sein, unterrichten Sie bitte den Absender und 
vernichten Sie diese Mail. Vielen Dank.
Unbeschadet der Korrespondenz per E-Mail, sind unsere Erklärungen 
ausschließlich final rechtsverbindlich, wenn sie in herkömmlicher Schriftform 
(mit eigenhändiger Unterschrift) oder durch Übermittlung eines solchen 
Schriftstücks per Telefax erfolgen.

Important note: The information included in this e-mail is confidential. It is 
solely intended for the recipient. If you are not the intended recipient of 
this e-mail please contact the sender and delete this message. Thank you. 
Without prejudice of e-mail correspondence, our statements are only legally 
binding when they are made in the conventional written form (with personal 
signature) or when such documents are sent by fax.

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[dspace-tech] error in resetting/creating eperson password

[Ze Victor Harry]

hello there i am running dspace 6.3 in windows 10 and when i try to create
eperson everything works fine but when i try to reset/create password i get
this error
"
Reset password

Sorry, an error has occurred when the system try to send email with
instructions.

Return to the Administer EPeople page

"
any ideas what could be the problem

-- 
All messages to this mailing list should adhere to the DuraSpace Code of 
Conduct: https://duraspace.org/about/policies/code-of-conduct/
--- 
You received this message because you are subscribed to the Google Groups 
"DSpace Technical Support" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to dspace-tech+unsubscr...@googlegroups.com.
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