Re: [Elecraft] Elecraft KX3 Utility error on Mac OS X High Sierra

2018-09-14 Thread David Fleming via Elecraft
Hi Christer,

You want the FTDI VCP Drivers, not the D2XX. As Jack mentioned, the FTDI 
drivers are now provided by Apple and are included in all versions since OS X 
10.9. You should uninstall the D2XX drivers. 

Also try deleting the KX3 Utility app, and it's preferences file, and download 
again from the Elecraft web site and reinstall. The preferences file is located 
in the /Users/your_user_name/Library/Preferences folder on the Mac. The Library 
folder is usually hidden. A quick way to get there is to click the "Go" menu in 
Finder and press the "option" key. The Library folder will then appear in the 
Go menu. The KX3 Utility preferences file is named "KX3UtilPrefs". 

Regards,

David, W4SMT


On Friday, September 14, 2018, 10:40:57 AM EDT, Christer Palm via Elecraft 
 wrote: 

Hi!
I have big problems getting Elecraft KX3 Utility work on Mac OS X High Sierra. 
The application opens but will not connect to the KX3

error log when starting application is 

/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Common/ChunkCompression.cpp:49:
 Error: unsupported compressor 8
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Libraries/CompressData/CompressData.c:353:
 Error: Unknown compression scheme encountered for file 
'/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/Exceptions.plist'
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Common/ChunkCompression.cpp:49:
 Error: unsupported compressor 8
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Libraries/CompressData/CompressData.c:353:
 Error: Unknown compression scheme encountered for file 
'/System/Library/CoreServices/CoreTypes.bundle/Contents/Library/AppExceptions.bundle/Exceptions.plist'

Any Ideas? Yes I have the D2XX drivers and gone through the installation guides 
several times, as well as numerous restarts in between.

That in advance for usable advice 
  
73 SA0PAL, Christer


”Worry is like a rocking chair. It gives you something to do, but it doesn’t 
get you anywhere.”

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Re: [Elecraft] Elecraft KX3 Utility error on Mac OS X High Sierra

2018-09-14 Thread Christer Palm via Elecraft
Thanks Don!

I Have the FTDrivers as well but had not restarted the Mac. After that 
everything works fine!

73, Christer

> On 14 Sep 2018, at 17:19, Don Wilhelm  wrote:
> 
> Christer,
> 
> I don't know about the D2XX drivers.  You need to have the FTDI drivers.  You 
> can download them from https://www.ftdichip.com/FTDrivers.htm.
> 
> The first step is to get your computer to enumerate the COM port associated 
> with the USB to serial adapter.  Having that number, put it into the KX3 
> Utility PORT tab and Test Communications.
> 
> Once the utility connects, everything else should go smoothly.
> 
> A rhetorical question - Why have I seen this problem recently from Mac users? 
>  Perhaps the Mac software is no longer using the proper drivers for the FTDI 
> adapter.
> 
> 73,
> Don W3FPR
> 
> On 9/14/2018 10:40 AM, Christer Palm via Elecraft wrote:
>> Hi!
>> I have big problems getting Elecraft KX3 Utility work on Mac OS X High 
>> Sierra. The application opens but will not connect to the KX3
>> Any Ideas? Yes I have the D2XX drivers and gone through the installation 
>> guides several times, as well as numerous restarts in between.
> 
> ---
> This email has been checked for viruses by Avast antivirus software.
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Re: [Elecraft] Elecraft KX3 Utility error on Mac OS X High Sierra

2018-09-14 Thread Jack Brindle via Elecraft
Chris;

The FTDI drivers are now maintained by Apple (since Mac OS X 10.9), so there is 
no need for installing the ones from FTDI. In fact you probably should 
uninstall them to allow the Apple drivers to do their job.

But this isn’t an I/O issue. This looks like there is a corrupt file the 
application is trying, but failing to read. There should be a crash dump that 
was created when the program crashed. Open the Console app (in 
/Applications/Utilities) and look in the various directories it shows for an 
appropriately named crash log. That should tell us a lot more.

One question - did you try to copy a file from a Windows machine into the Mac 
for this application?

Perhaps David (the app author) might want to jump in here as well. He might 
have a much better feel for why we are seeing these errors.

73!
Jack, W6FB

> On Sep 14, 2018, at 7:40 AM, Christer Palm via Elecraft 
>  wrote:
> 
> Hi!
> I have big problems getting Elecraft KX3 Utility work on Mac OS X High 
> Sierra. The application opens but will not connect to the KX3
> 
> error log when starting application is 
> 
> /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Common/ChunkCompression.cpp:49:
>  Error: unsupported compressor 8
> /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Libraries/CompressData/CompressData.c:353:
>  Error: Unknown compression scheme encountered for file 
> '/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/Exceptions.plist'
> /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Common/ChunkCompression.cpp:49:
>  Error: unsupported compressor 8
> /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Libraries/CompressData/CompressData.c:353:
>  Error: Unknown compression scheme encountered for file 
> '/System/Library/CoreServices/CoreTypes.bundle/Contents/Library/AppExceptions.bundle/Exceptions.plist'
> 
> Any Ideas? Yes I have the D2XX drivers and gone through the installation 
> guides several times, as well as numerous restarts in between.
> 
> That in advance for usable advice 
> 
> 73 SA0PAL, Christer
> 
> 
> ”Worry is like a rocking chair. It gives you something to do, but it doesn’t 
> get you anywhere.”
> 
> 
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Re: [Elecraft] Elecraft KX3 Utility error on Mac OS X High Sierra

2018-09-14 Thread Phil Hystad via Elecraft
One thing to try is to download a fresh new FTDi driver and install that.



> On Sep 14, 2018, at 8:38 AM, Grant Youngman  wrote:
> 
> That’s a good question.  I’m a Mac user, and have never had a problem.  So it 
> doesn’t sound like it’s some “universal” issue with macOS.
> 
> Grant NQ5T
> K3 #2091 KX3 #8342
> 
>> 
>> 
>> A rhetorical question - Why have I seen this problem recently from Mac 
>> users?  Perhaps the Mac software is no longer using the proper drivers for 
>> the FTDI adapter.
>> 
> 
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Re: [Elecraft] Elecraft KX3 Utility error on Mac OS X High Sierra

2018-09-14 Thread Grant Youngman
That’s a good question.  I’m a Mac user, and have never had a problem.  So it 
doesn’t sound like it’s some “universal” issue with macOS.

Grant NQ5T
K3 #2091 KX3 #8342

> 
> 
> A rhetorical question - Why have I seen this problem recently from Mac users? 
>  Perhaps the Mac software is no longer using the proper drivers for the FTDI 
> adapter.
> 

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Re: [Elecraft] Elecraft KX3 Utility error on Mac OS X High Sierra

2018-09-14 Thread Don Wilhelm

Christer,

I don't know about the D2XX drivers.  You need to have the FTDI drivers. 
 You can download them from https://www.ftdichip.com/FTDrivers.htm.


The first step is to get your computer to enumerate the COM port 
associated with the USB to serial adapter.  Having that number, put it 
into the KX3 Utility PORT tab and Test Communications.


Once the utility connects, everything else should go smoothly.

A rhetorical question - Why have I seen this problem recently from Mac 
users?  Perhaps the Mac software is no longer using the proper drivers 
for the FTDI adapter.


73,
Don W3FPR

On 9/14/2018 10:40 AM, Christer Palm via Elecraft wrote:

Hi!
I have big problems getting Elecraft KX3 Utility work on Mac OS X High Sierra. 
The application opens but will not connect to the KX3

Any Ideas? Yes I have the D2XX drivers and gone through the installation guides 
several times, as well as numerous restarts in between.



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