Re: [Elecraft] KAT500 Utility Not Working - Not Resolved

[Bill Wiehe via Elecraft]

As an up date, I ordered a new KXUSB cable but the computer still does not 
recognize the KAT500. The original 'COM PORT' that was used prior to all this 
issue is gone and I am unable to find it. I have managed to work through all 
the steps from uninstalling and reinstalling the program and utility as well 
and rebooting the computer with the cable both in and out, etc. For whatever 
reason the computer simply does not recognize the KAT500. The KAT500 keeps 
defaulting to the port occupied by the KPA500 utility. In doing so the COM PORT 
will not recognize the KAT500.   Looking for additional suggestions. Thanks in 
advance,Bill - W0BBI
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Re: [Elecraft] KAT500 Utility Not Working - Not Resolved

[Byron Peebles]

I've gone through a bit of this under Windows 10.

Open DEVICE MANAGER and the PORTS device listing.  This is in 
Settings->System->About->Device Manager.


Connect your cable to the KAT500.  You should hear a beep and see the 
device appear.  That is the COM.


The ports are 38400 and the COM might come up a 9600, so you change the 
settings to 38400.


If you computer confuses the KPA and KAT and you KNOW they are 
different, I'd suggest you add a good quality USB powered hub and 
connect through it.  I have a pretty good computer and I've had to 
attach eight external powered USB3 Hub ports to it for stability.


73, Byron

On 09/25/2015 09:09 PM, Bill Wiehe via Elecraft wrote:

As an up date, I ordered a new KXUSB cable but the computer still does not 
recognize the KAT500. The original 'COM PORT' that was used prior to all this 
issue is gone and I am unable to find it. I have managed to work through all 
the steps from uninstalling and reinstalling the program and utility as well 
and rebooting the computer with the cable both in and out, etc. For whatever 
reason the computer simply does not recognize the KAT500. The KAT500 keeps 
defaulting to the port occupied by the KPA500 utility. In doing so the COM PORT 
will not recognize the KAT500.   Looking for additional suggestions. Thanks 
in advance,Bill - W0BBI
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Re: [Elecraft] KAT500 Utility Not Working - Not Resolved

[Tom]

Hi
Google for hidden devices in windows device manager and follow the directions 
to clean up your serial ports. Once done, plug the cable into the computer and 
check which comport it is.
73 Tom
va2fsq.com

Sent from BlueMail



On Sep 25, 2015, 3:47 PM, at 3:47 PM, Byron Peebles  wrote:
>I've gone through a bit of this under Windows 10.
>
>Open DEVICE MANAGER and the PORTS device listing.  This is in 
>Settings->System->About->Device Manager.
>
>Connect your cable to the KAT500.  You should hear a beep and see the 
>device appear.  That is the COM.
>
>The ports are 38400 and the COM might come up a 9600, so you change the
>
>settings to 38400.
>
>If you computer confuses the KPA and KAT and you KNOW they are 
>different, I'd suggest you add a good quality USB powered hub and 
>connect through it.  I have a pretty good computer and I've had to 
>attach eight external powered USB3 Hub ports to it for stability.
>
>73, Byron
>
>On 09/25/2015 09:09 PM, Bill Wiehe via Elecraft wrote:
>> As an up date, I ordered a new KXUSB cable but the computer still
>does not recognize the KAT500. The original 'COM PORT' that was used
>prior to all this issue is gone and I am unable to find it. I have
>managed to work through all the steps from uninstalling and
>reinstalling the program and utility as well and rebooting the computer
>with the cable both in and out, etc. For whatever reason the computer
>simply does not recognize the KAT500. The KAT500 keeps defaulting to
>the port occupied by the KPA500 utility. In doing so the COM PORT will
>not recognize the KAT500. Â Â Looking for additional suggestions.Â
>Thanks in advance,Bill - W0BBI
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>> Elecraft mailing list
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>> This list hosted by: http://www.qsl.net
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>
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Re: [Elecraft] KAT500 - Utility not working - Resolved???

[Bill Wiehe via Elecraft]

After some help hints from Dick (K6KR), Gary and the on-line trouble shoot 
guide; we were able to trace to issue down to a faulty DB9/KXUSB cable. We have 
ordered a new cable and will pass along any other learning that may occur 
concerning this issue.Thanks to all.73, Bill - W0BBI 
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Re: [Elecraft] KAT500 - Utility not working

[Gary]

Bill,
Check baud rate. Could be you are not connected to the kat500 hence no fw 
upload to your PC.
Gary 

-Original Message-
From: "Bill Wiehe via Elecraft" 
Sent: ‎18/‎09/‎2015 9:53 PM
To: "Elecraft Reflector" 
Subject: [Elecraft] KAT500 - Utility not working

I discover a problem with my KAT500 in that the Utility shows that no Software 
is loaded. It still received signals from the computer as I can control it from 
HRD but I cannot make changes via the Utility. The cable Interface Cable shows 
only "flashing red" light. To this point I have confirmed the computer com 
ports are functioning properly. The cables are all attached. I have changed the 
cable input point to confirm it is not the computer port that is the problem. I 
even tried to reload  my previously saved configuration to no avail. The 
Utility screen continues to say that no software is loaded. And yes I reloaded 
the Utility program on the computer. Any help or insight would be appreciated 
as I have never had a problem to this point. Thank you in advance.Bill - W0BBI
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