Re: [Evolution] Evolution doesn't start

2015-02-24 Thread Jörg Jenetzky
Hi Milan,

am 24.02.2015 um 09:43 schrieb Milan Crha:
 [...]
 it's crashing, because one of your local accounts has malformed URL. 

 The above quoted part shows the malformed URL, which probably happened 
 during restore from a backup.
Yes, I tried to restore from a backup-file on a new installation, which
didn't work out from the step
 gconftool --load=$HOME/.local/share/evolution/backup-restore-gconf.xml

After that the segfault occured and I had been unable to fix it - until now.

 [...] I would remove the account definition
 in gconf-editor, from /apps/evolution/mail/accounts key, which is a 
 list of configured accounts. Check either for the item with the 
 EVO_USERDATADIR or the local_mbox. Evolution should start properly 
 once you remove it, or correct the URL, unless there are more affected 
 accounts configured.
There are AFAIK four accounts in the set.
I will sort that out.

Thank you.

Best regards

-jj-
-- 
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Postfach 500 640 * 22706 Hamburg

Telefon: 040 - 55 77 35 50
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Re: [Evolution] Evolution doesn't start

2015-02-24 Thread Milan Crha
On Mon, 2015-02-23 at 23:45 +0100, Jörg Jenetzky wrote:
  #8  0x7fffe3b56a74 in mail_session_add_service 
 (session=0x643980,  uid=0x911530 local_mbox,
  url_string=0x903540 mbox:#EVO_USERDATADIR%23/mail/local_mbox,
  type=CAMEL_PROVIDER_STORE, error=optimized out) at e-mail-
 session.c:808

Hi,
it's crashing, because one of your local accounts has malformed URL. 
The updated backtrace shows where exactly the crash happened, and it's 
due to the missing path of the URL, for which the code doesn't check.

The above quoted part shows the malformed URL, which probably happened 
during restore from a backup. I do not know whether you restored 
anything manually or whether it was due to some crash during restore, 
but there definitely might not be any #EVO_USERDATADIR%23 in there, it 
might point to your /home/user/.local/share/evolution/. This 
'local_mbox' account is created as a backup of the mails before the 
migration to a maildir format. I would remove the account definition 
in gconf-editor, from /apps/evolution/mail/accounts key, which is a 
list of configured accounts. Check either for the item with the 
EVO_USERDATADIR or the local_mbox. Evolution should start properly 
once you remove it, or correct the URL, unless there are more affected 
accounts configured.
Hope it helps,
Milan
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[Evolution] Inacceptable TLS certificate

2015-02-24 Thread jan . public
Hello,

I use IMAP with 'STARTTLS after connecting' for fetching email in Evolution.
After a while, my email provider changed the certificate. This certificate
did not correspond to my domain, so I got a warning and a question whether
I would like to accept this certificate.
Initially, I did not accept it because I wanted to investigate the
certificate first. This resulted (obviously) in the fact that I could not
get my email any more due to an 'inacceptable TLS certificate'.

My question is now:
How can I now I trust the certificate accept the certificate, so that I
can retrieve my mail again.

Best regards,
Jan.
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Re: [Evolution] Evolution doesn't start

2015-02-24 Thread Milan Crha
On Tue, 2015-02-24 at 10:57 +0100, Jörg Jenetzky wrote:
 Yes, I tried to restore from a backup-file on a new installation, 
 which didn't work out from the step
  gconftool --load=$HOME/.local/share/evolution/backup-restore-
  gconf.xml
 
 After that the segfault occured and I had been unable to fix it - 
 until now.

Hi,
I'm sorry, but where did you get such steps for a restore from a 
backup? How did you create the backup? The only right way of using 
Evolution-created backups is to use File-Backup Evolution settings 
and its counter part, File-Restore Evolution settings pointing to the 
file which the former menu entry created.

There is no way to restore the file manually the way you did it, 
because of the code doing the replacements in paths and such. There 
can be done a manual restore of certain parts of the backup file, but 
it can easily break evolution, just the same as it happened to you.

If you break things, then removing ~/.local/share/evolution, 
~/.cache/evolution, ~/.config/evolution and GConf path 
/apps/evolution, or GSettings path /org/gnome/evolution (for newer 
versions) will help to start from scratch and restore from backup 
using Evolution itself. You might not have any evolution background 
processes running when doing the folder cleanup. Also, better to 
rename folders, than to delete, to not lose your data.
Bye,
Milan

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Re: [Evolution] Inacceptable TLS certificate

2015-02-24 Thread Milan Crha
On Tue, 2015-02-24 at 09:39 +0100, jan.pub...@famvlug.nl wrote:
 My question is now:
 How can I now I trust the certificate accept the certificate, so 
 that I can retrieve my mail again.

Hi,
the upcoming Evolution 3.16.0 will have Edit-Preferences-
Certificates-Mail tab, where the Mail-related certificates will be 
shown, together with their trust setting, which can be changed there.

I suppose you run the most recent stable version, like 3.12.11, which 
doesn't have this feature, thus you might delete
   ~/.local/share/evolution/camel-cert.db
which holds the information about your mail certificates. It'll drop 
trusts for all mail servers and you'll be forced to re-trust them all 
again.

As I said, Evolution 3.16.0 will have this done better.
Bye,
Milan
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Re: [Evolution] Evolution doesn't start

2015-02-24 Thread Jörg Jenetzky
Hi Milan,

am 24.02.2015 um 11:43 schrieb Milan Crha:
 [...]
 I'm sorry, but where did you get such steps for a restore from a 
 backup?
it came out of the directions on http://wiki.ubuntuusers.de/Evolution
(see point Backups).

 How did you create the backup?
The file was created in and by Evolution via the menu.
It has about 1,5 GB.

 There is no way to restore the file manually the way you did it, 
 because of the code doing the replacements in paths and such. There 
 can be done a manual restore of certain parts of the backup file, but 
 it can easily break evolution, just the same as it happened to you.
I sure know *that* by now.

Thank you very much for the enlightment - tonight, after work, I will
try to solve the problems around it and test the backup file.

Best regards

-jj-
-- 
Betreuungsbüro Jörg Jenetzky
Postfach 500 640 * 22706 Hamburg

Telefon: 040 - 55 77 35 50
Telefax: 040 - 55 77 35 51
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Re: [Evolution] Evolution doesn't start

2015-02-24 Thread Andre Klapper
On Tue, 2015-02-24 at 14:55 +0100, Jörg Jenetzky wrote:
 am 24.02.2015 um 11:43 schrieb Milan Crha:
  [...]
  I'm sorry, but where did you get such steps for a restore from a 
  backup?
 it came out of the directions on http://wiki.ubuntuusers.de/Evolution
 (see point Backups).

General note:
That page is outdated (e.g. mentions evolution-webcal) and the 'Backup'
section mentions some gconftool stuff which is nothing I'd ever ever
recommend to any average user (plus recent versions don't even use GConf
anymore). 

Not saying that the official help is perfect either, but I generally
fail to understand why people follow random pages on the interwebs
instead of the official help (under 'Help  About' in the application
and on https://help.gnome.org/users/evolution/ 

andre
-- 
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http://blogs.gnome.org/aklapper/

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Re: [Evolution] Evolution doesn't start

2015-02-24 Thread Jörg Jenetzky
Hi Andre,

am 24.02.2015 um 15:31 schrieb Andre Klapper:
 [...]
 Not saying that the official help is perfect either, but I generally
 fail to understand why people follow random pages on the interwebs
 instead of the official help (under 'Help  About' in the application
 and on https://help.gnome.org/users/evolution/ 
well, I found lots of good stuff there and failed to tell it apart from
the, ar, not so good stuff?

I'm a simple user and work *with* Linux since 15 years; sometimes I fail
while working *on* Linux.

Be sure that I learned my share of the lesson meanwhile and will be very
careful accepting things that are not understood.

Best regards

-jj-
-- 
Betreuungsbüro Jörg Jenetzky
Postfach 500 640 * 22706 Hamburg

Telefon: 040 - 55 77 35 50
Telefax: 040 - 55 77 35 51
Bürozeiten MO, MI, FR, 10.00 - 14.00 Uhr

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Re: [Evolution] Evolution doesn't start

2015-02-24 Thread Zan Lynx
On 02/24/2015 07:31 AM, Andre Klapper wrote:
 Not saying that the official help is perfect either, but I generally
 fail to understand why people follow random pages on the interwebs
 instead of the official help (under 'Help  About' in the application
 and on https://help.gnome.org/users/evolution/ 

Still nothing in the official help about how to restore Evolution from
an rsync / bup / rdiff-backup / duplicity mirror. Which is how 99% of
everyone actually backs up their system.

Actual example: Going from a crashed and dead older CentOS 5 system to a
brand new Fedora 21. Which magic directories and settings need to be
yanked out of the backup images? Without necessarily copying
*everything*, because the only things that you want right now are email,
not the email plus 200 GB of other junk.

With Thunderbird the answer is $HOME/.thunderbird.  Suuuper easy.

With Evolution getting the email back is fortunately pretty easy. But
you're better off writing down account settings and vfolder searches on
note paper.

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Re: [Evolution] Evolution doesn't start

2015-02-24 Thread Andre Klapper
On Tue, 2015-02-24 at 11:17 -0700, Zan Lynx wrote:
 Still nothing in the official help about how to restore Evolution from
 an rsync / bup / rdiff-backup / duplicity mirror. 

Still? When did you create a ticket to include that in the docs?

 Which is how 99% of everyone actually backs up their system.

[Citation needed] - you seem to know the user base pretty well.

Cheers,
andre
-- 
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http://blogs.gnome.org/aklapper/

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Re: [Evolution] Evolution doesn't start

2015-02-24 Thread Milan Crha
On Tue, 2015-02-24 at 23:44 +0100, Jörg Jenetzky wrote:
  and GConf path /apps/evolution,
 not found (only in /usr/share and many other gconf-files)
 
  or GSettings path /org/gnome/evolution
 not found (though gsettings in multiple directories)

Hi,
none of the both is 'path' in a meaning of 'path in the file system'. 
Those are paths in the respective program. Your version (likely) 
doesn't use GSettings, I mentioned it only for completeness, thus 
let's focus on the GConf. After all, as I explained in another email 
in this thread, there's the problem you have, in the account 
configuration. You said you'll clean that up, but you probably didn't.

Anyway, logout from your window manager, switch to a text console 
(Ctrl+Alf+F3), login there, then run this command:
   $ gconftool-2 --recursive-unset /apps/evolution/

Then logout here and switch back to the graphical interface (can be 
Alt+F1 or Alt+F7 or maybe another Alt+Fx key, it depends on your 
distribution settings). You should login to evolution with absolutely 
no account settings, like with the fresh new user.

 Still crashes.

I suppose with the same backtrace, which makes sense, when you didn't 
cleanup GConf settings.

Bye,
Milan

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Re: [Evolution] Log spam

2015-02-24 Thread Milan Crha
On Wed, 2015-02-25 at 17:20 +1000, dean wrote:
 evolution.desktop[12716]: (evolution:12716): camel-imapx-WARNING **: 
 (camel-imapx-server.c:3926):imapx_start_idle: runtime check failed: 
 (is-priv-idle_state == IMAPX_IDLE_OFF)

Hi,
this one is not that serious, I'd say, it is fixed with evolution-data-
server 3.12.9. Are you sure you have that version of evolution-data-
server installed?

 Is this related?
 evolution.desktop[12716]: (evolution:12716): GLib-GObject-CRITICAL 
 **: g_closure_unref: assertion 'closure-ref_count  0' failed

Not much related, but can be eventually serious. It's a webkit bug, 
discussed couple times during the few past days/weeks here on the list.
https://bugs.webkit.org/show_bug.cgi?id=127474

Bye,
Milan
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[Evolution] Log spam

2015-02-24 Thread dean
Hi guys
I'm suffering from some syslog spam. Im wondering if it's serious or
not.
This one is the major culprit:
evolution.desktop[12716]: (evolution:12716): camel-imapx-WARNING **:
(camel-imapx-server.c:3926):imapx_start_idle: runtime check failed:
(is-priv-idle_state == IMAPX_IDLE_OFF)
Is this related?
evolution.desktop[12716]: (evolution:12716): GLib-GObject-CRITICAL **:
g_closure_unref: assertion 'closure-ref_count  0' failed

BTW evo 3.12.9 on debian testing is still working but does have
occasional hiccups so i thought no harm in asking, hope you don't
mind.
Thanks

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Re: [Evolution] EWS Cannot resolve hostname

2015-02-24 Thread Milan Crha
On Tue, 2015-02-24 at 22:54 +, Ian Mortimer wrote:
 evolution 3.10.4-0ubuntu1
 evolution-ews 3.10.2-0ubuntu2
 
 

 Any idea why EWS can't resolve the server hostname on Ubuntu 14.04?

Hi,
I would checkout proxy settings, maybe evolution uses proxy which 
cannot connect to the destination host. The settings is at Edit-
Preferences-Network Preferences, select Direct Connection there.
Bye,
Milan

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Re: [Evolution] Evolution doesn't start

2015-02-24 Thread Jörg Jenetzky
Am 24.02.2015 um 11:43 schrieb Milan Crha:
 [...]
 If you break things, then removing ~/.local/share/evolution,
done.

 ~/.cache/evolution,
done.

 ~/.config/evolution
done.

 and GConf path /apps/evolution,
not found (only in /usr/share and many other gconf-files)

 or GSettings path /org/gnome/evolution 
not found (though gsettings in multiple directories)

Still crashes.

 Also, better to rename folders, than to delete, to not lose your data.
understood.
Anyway there still is the backup file.
I reckon this might do, if I could get Evolution into a clean run.

Best

-jj-
-- 
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Postfach 500 640 * 22706 Hamburg

Telefon: 040 - 55 77 35 50
Telefax: 040 - 55 77 35 51
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[Evolution] EWS Cannot resolve hostname

2015-02-24 Thread Ian Mortimer

Hi

I've configured Evolution to connect to our exchange server with EWS. 
Versions are: 

evolution 3.10.4-0ubuntu1
evolution-ews 3.10.2-0ubuntu2

Everything went smoothly with the configuration - the correct URL was
found - but when I try to authenticate I get this debugging output:

 HTTP/1.1 2 Cannot resolve hostname (exchange.our.domain)
 Soup-Debug-Timestamp: 1424816438
 Soup-Debug: ESoapMessage 0 (0x7fccc800d140)

/etc/resolv.conf has the correct name servers listed and the hostname 
resolves with host, nslookup or dig. Adding the exchange servers 
address to /etc/hosts made no difference. Removing the entry
'mdns4_minimal [NOTFOUND=return]' from /etc/nsswitch.conf also made 
no difference.

The same settings are working fine on Centos 7 with evolution 3.8.5.

Any idea why EWS can't resolve the server hostname on Ubuntu 14.04?


Thanks
-- 
Ian
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Re: [Evolution] Log spam

2015-02-24 Thread dean
On Wed, 2015-02-25 at 08:34 +0100, Milan Crha wrote:
 On Wed, 2015-02-25 at 17:20 +1000, dean wrote:
  evolution.desktop[12716]: (evolution:12716): camel-imapx-WARNING **: 
  (camel-imapx-server.c:3926):imapx_start_idle: runtime check failed: 
  (is-priv-idle_state == IMAPX_IDLE_OFF)
 
 Hi,
 this one is not that serious, I'd say, it is fixed with evolution-data-
 server 3.12.9. Are you sure you have that version of evolution-data-
 server installed?

Yes apt shows version 3.12.9~git20141128.5242b0-2+deb8u1 installed
 
  Is this related?
  evolution.desktop[12716]: (evolution:12716): GLib-GObject-CRITICAL 
  **: g_closure_unref: assertion 'closure-ref_count  0' failed
 
 Not much related, but can be eventually serious. It's a webkit bug, 
 discussed couple times during the few past days/weeks here on the list.
 https://bugs.webkit.org/show_bug.cgi?id=127474
 
 Bye,
 Milan
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Thankyou for your speedy response, I'm new to this list and did not see
it.

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