Off topic: EXPLORER.EXE 100% CPU

2001-12-18 Thread Pfefferkorn, Pete (PFEFFEPE)

This is going to be a little off topic, but I thought I would post it in
case someone ran into it as well.

I have ScanMail moving infected files.  One of the files that was moved into
the \VIRUS area was a FUN.MP3 that is listed as a short cut.  I cannot
delete due to a sharing violation (believe ScanMail still has locked).  Once
you try to delete or look at the attributes, your NT workstation jumps up to
100% CPU utilization for EXPLORER.  Even disconnecting the mapped drive does
not clear EXPLORER.EXE and the only way to get your workstation back is to
reboot.

I duplicated this on 3 NT workstations.  Two running NT 4.0 sp6a one running
sp5.  Took me 3 days to determine what was causing my workstation to go
crazy.  I sure won't clear the areas from the server console.  I can just
see me killing the box!

Pete Pfefferkorn
Senior Systems Engineer/Mail Administrator
University of Cincinnati
51 Goodman Street
Cincinnati, OH  45221
Phone - (513) 556-9076
Fax - (513) 556-2042


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RE: Off topic: EXPLORER.EXE 100% CPU

2001-12-18 Thread Allan Johnson

Not sure about Scanmail having the file locked but have you tried del or
attrib from a DOS prompt?

Allan

-Original Message-
From: Pfefferkorn, Pete (PFEFFEPE) [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, December 18, 2001 11:23 AM
To: Exchange Discussions
Subject: Off topic: EXPLORER.EXE 100% CPU


This is going to be a little off topic, but I thought I would post it in
case someone ran into it as well.

I have ScanMail moving infected files.  One of the files that was moved into
the \VIRUS area was a FUN.MP3 that is listed as a short cut.  I cannot
delete due to a sharing violation (believe ScanMail still has locked).  Once
you try to delete or look at the attributes, your NT workstation jumps up to
100% CPU utilization for EXPLORER.  Even disconnecting the mapped drive does
not clear EXPLORER.EXE and the only way to get your workstation back is to
reboot.

I duplicated this on 3 NT workstations.  Two running NT 4.0 sp6a one running
sp5.  Took me 3 days to determine what was causing my workstation to go
crazy.  I sure won't clear the areas from the server console.  I can just
see me killing the box!

Pete Pfefferkorn
Senior Systems Engineer/Mail Administrator
University of Cincinnati
51 Goodman Street
Cincinnati, OH  45221
Phone - (513) 556-9076
Fax - (513) 556-2042


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RE: Off topic: EXPLORER.EXE 100% CPU

2001-12-18 Thread Alverson, Thomas M.

Try logging out and back in and then deleting.

Tom

-Original Message-
From: Pfefferkorn, Pete (PFEFFEPE) [mailto:[EMAIL PROTECTED]] 
Sent: Tuesday, December 18, 2001 11:23 AM
To: Exchange Discussions
Subject: Off topic: EXPLORER.EXE 100% CPU


This is going to be a little off topic, but I thought I would post it in
case someone ran into it as well.

I have ScanMail moving infected files.  One of the files that was moved into
the \VIRUS area was a FUN.MP3 that is listed as a short cut.  I cannot
delete due to a sharing violation (believe ScanMail still has locked).  Once
you try to delete or look at the attributes, your NT workstation jumps up to
100% CPU utilization for EXPLORER.  Even disconnecting the mapped drive does
not clear EXPLORER.EXE and the only way to get your workstation back is to
reboot.

I duplicated this on 3 NT workstations.  Two running NT 4.0 sp6a one running
sp5.  Took me 3 days to determine what was causing my workstation to go
crazy.  I sure won't clear the areas from the server console.  I can just
see me killing the box!

Pete Pfefferkorn
Senior Systems Engineer/Mail Administrator
University of Cincinnati
51 Goodman Street
Cincinnati, OH  45221
Phone - (513) 556-9076
Fax - (513) 556-2042

_
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Archives:   http://www.swynk.com/sitesearch/search.asp
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RE: Off topic: EXPLORER.EXE 100% CPU

2001-12-18 Thread Pfefferkorn, Pete (PFEFFEPE)

If you try to delete it from DOS, it still is locked but it doesn't take
EXPLORER.EXE up to 100% utilization.

-Original Message-
From: Allan Johnson [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, December 18, 2001 12:27 PM
To: Exchange Discussions
Subject: RE: Off topic: EXPLORER.EXE 100% CPU


Not sure about Scanmail having the file locked but have you tried del or
attrib from a DOS prompt?

Allan

-Original Message-
From: Pfefferkorn, Pete (PFEFFEPE) [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, December 18, 2001 11:23 AM
To: Exchange Discussions
Subject: Off topic: EXPLORER.EXE 100% CPU


This is going to be a little off topic, but I thought I would post it in
case someone ran into it as well.

I have ScanMail moving infected files.  One of the files that was moved into
the \VIRUS area was a FUN.MP3 that is listed as a short cut.  I cannot
delete due to a sharing violation (believe ScanMail still has locked).  Once
you try to delete or look at the attributes, your NT workstation jumps up to
100% CPU utilization for EXPLORER.  Even disconnecting the mapped drive does
not clear EXPLORER.EXE and the only way to get your workstation back is to
reboot.

I duplicated this on 3 NT workstations.  Two running NT 4.0 sp6a one running
sp5.  Took me 3 days to determine what was causing my workstation to go
crazy.  I sure won't clear the areas from the server console.  I can just
see me killing the box!

Pete Pfefferkorn
Senior Systems Engineer/Mail Administrator
University of Cincinnati
51 Goodman Street
Cincinnati, OH  45221
Phone - (513) 556-9076
Fax - (513) 556-2042


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RE: Off topic: EXPLORER.EXE 100% CPU

2001-12-18 Thread Tener, Richard

why dont you stop the services for trend and then delete the file.  After
all that just start up the services again.

-Original Message-
From: Pfefferkorn, Pete (PFEFFEPE) [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, December 18, 2001 12:41 PM
To: Exchange Discussions
Subject: RE: Off topic: EXPLORER.EXE 100% CPU


If you try to delete it from DOS, it still is locked but it doesn't take
EXPLORER.EXE up to 100% utilization.

-Original Message-
From: Allan Johnson [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, December 18, 2001 12:27 PM
To: Exchange Discussions
Subject: RE: Off topic: EXPLORER.EXE 100% CPU


Not sure about Scanmail having the file locked but have you tried del or
attrib from a DOS prompt?

Allan

-Original Message-
From: Pfefferkorn, Pete (PFEFFEPE) [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, December 18, 2001 11:23 AM
To: Exchange Discussions
Subject: Off topic: EXPLORER.EXE 100% CPU


This is going to be a little off topic, but I thought I would post it in
case someone ran into it as well.

I have ScanMail moving infected files.  One of the files that was moved into
the \VIRUS area was a FUN.MP3 that is listed as a short cut.  I cannot
delete due to a sharing violation (believe ScanMail still has locked).  Once
you try to delete or look at the attributes, your NT workstation jumps up to
100% CPU utilization for EXPLORER.  Even disconnecting the mapped drive does
not clear EXPLORER.EXE and the only way to get your workstation back is to
reboot.

I duplicated this on 3 NT workstations.  Two running NT 4.0 sp6a one running
sp5.  Took me 3 days to determine what was causing my workstation to go
crazy.  I sure won't clear the areas from the server console.  I can just
see me killing the box!

Pete Pfefferkorn
Senior Systems Engineer/Mail Administrator
University of Cincinnati
51 Goodman Street
Cincinnati, OH  45221
Phone - (513) 556-9076
Fax - (513) 556-2042


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RE: Off topic: EXPLORER.EXE 100% CPU

2001-12-18 Thread Allan Johnson

err, stop scanmail services and try.  Will be just your luck the latest
melissa will come out during that 5 minute window.

What version of scanmail?  Did it move the file based on infection or
attachment blocking?  You say the mp3 file is listed as a shortcut, it has a
.lnk extension or just the mp3 extension?

Adding mp2;mp3 to your attachment blocking list may be a good idea,
especially if the file is locked for some reason by scanmail scanning the
attachment.  See past thread Attachment Nazi Mrs. Jennifer Baker had the
bomb (read atom) list of attachments to stop.

-Original Message-
From: Pfefferkorn, Pete (PFEFFEPE) [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, December 18, 2001 12:41 PM
To: Exchange Discussions
Subject: RE: Off topic: EXPLORER.EXE 100% CPU


If you try to delete it from DOS, it still is locked but it doesn't take
EXPLORER.EXE up to 100% utilization.

-Original Message-
From: Allan Johnson [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, December 18, 2001 12:27 PM
To: Exchange Discussions
Subject: RE: Off topic: EXPLORER.EXE 100% CPU


Not sure about Scanmail having the file locked but have you tried del or
attrib from a DOS prompt?

Allan

-Original Message-
From: Pfefferkorn, Pete (PFEFFEPE) [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, December 18, 2001 11:23 AM
To: Exchange Discussions
Subject: Off topic: EXPLORER.EXE 100% CPU


This is going to be a little off topic, but I thought I would post it in
case someone ran into it as well.

I have ScanMail moving infected files.  One of the files that was moved into
the \VIRUS area was a FUN.MP3 that is listed as a short cut.  I cannot
delete due to a sharing violation (believe ScanMail still has locked).  Once
you try to delete or look at the attributes, your NT workstation jumps up to
100% CPU utilization for EXPLORER.  Even disconnecting the mapped drive does
not clear EXPLORER.EXE and the only way to get your workstation back is to
reboot.

I duplicated this on 3 NT workstations.  Two running NT 4.0 sp6a one running
sp5.  Took me 3 days to determine what was causing my workstation to go
crazy.  I sure won't clear the areas from the server console.  I can just
see me killing the box!

Pete Pfefferkorn
Senior Systems Engineer/Mail Administrator
University of Cincinnati
51 Goodman Street
Cincinnati, OH  45221
Phone - (513) 556-9076
Fax - (513) 556-2042


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RE: Off topic: EXPLORER.EXE 100% CPU

2001-12-18 Thread Pfefferkorn, Pete (PFEFFEPE)

I'm going to during non-prime time.  It took me a couple of days to track
down why this was occuring.

-Original Message-
From: Tener, Richard [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, December 18, 2001 12:50 PM
To: Exchange Discussions
Subject: RE: Off topic: EXPLORER.EXE 100% CPU


why dont you stop the services for trend and then delete the file.  After
all that just start up the services again.

-Original Message-
From: Pfefferkorn, Pete (PFEFFEPE) [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, December 18, 2001 12:41 PM
To: Exchange Discussions
Subject: RE: Off topic: EXPLORER.EXE 100% CPU


If you try to delete it from DOS, it still is locked but it doesn't take
EXPLORER.EXE up to 100% utilization.

-Original Message-
From: Allan Johnson [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, December 18, 2001 12:27 PM
To: Exchange Discussions
Subject: RE: Off topic: EXPLORER.EXE 100% CPU


Not sure about Scanmail having the file locked but have you tried del or
attrib from a DOS prompt?

Allan

-Original Message-
From: Pfefferkorn, Pete (PFEFFEPE) [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, December 18, 2001 11:23 AM
To: Exchange Discussions
Subject: Off topic: EXPLORER.EXE 100% CPU


This is going to be a little off topic, but I thought I would post it in
case someone ran into it as well.

I have ScanMail moving infected files.  One of the files that was moved into
the \VIRUS area was a FUN.MP3 that is listed as a short cut.  I cannot
delete due to a sharing violation (believe ScanMail still has locked).  Once
you try to delete or look at the attributes, your NT workstation jumps up to
100% CPU utilization for EXPLORER.  Even disconnecting the mapped drive does
not clear EXPLORER.EXE and the only way to get your workstation back is to
reboot.

I duplicated this on 3 NT workstations.  Two running NT 4.0 sp6a one running
sp5.  Took me 3 days to determine what was causing my workstation to go
crazy.  I sure won't clear the areas from the server console.  I can just
see me killing the box!

Pete Pfefferkorn
Senior Systems Engineer/Mail Administrator
University of Cincinnati
51 Goodman Street
Cincinnati, OH  45221
Phone - (513) 556-9076
Fax - (513) 556-2042


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