RE: could use opinions on Trend or Symantec product and or suppo rt
I recommend the InterScan VirusWall for gateway type protection - web if you have a proxy, mail can be scanned here before getting forwarded to your email server etc. - and then I would put another Vendors' exchange antivirus product on as an added measure just to be protected by 2 vendors. That 2nd vendor's exchange antivirus won't see much action with the trend gateway for mail in place. I haven't needed to call their support too much but have no gripes. Symantec missed the goner virus for several hours after the other vendors had caught it last year and they recently dropped the ball on the quasi-virus friendgreetings... -Original Message- From: Mellott, Bill [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 19, 2002 4:34 PM To: Exchange Discussions Subject: could use opinions on Trend or Symantec product and or support Would anyone be will to give me their 2 cent on Trends Support? Why... I am considering moving to trends products or Symantec products (from another vendor to remain name less) It seems Trend gets good talk here...but Ive been testing it some (not all at this point yet) Ive had an occasion where the scan product missed a IRC Trojan... where Symantec detected it. Ive talked to trend two days ago and as of yet no response...another call to them a while ago did not leave me with the warm fuzzies... so opinions of either of the above products would be welcome. Exch55, NT4/ W2K, desktop the whole suite thingy' thanks bill _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] ** The contents of this email and any attachments are confidential. It is intended for the named recipient(s) only. If you have received this email in error please notify the system manager or the sender immediately and do not disclose the contents to any one or make copies. ** eSafe scanned this email for viruses, vandals and malicious content ** ** To find out more about eSafeTM and other Aladdin Security Products, contact AMC Corporation at 212-620-0700 ** ** _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: could use opinions on Trend or Symantec product and or suppo rt
Bill, In the UK you now cannot speak directly with Trend Tech support anymore, you have to go through a distributor :-( Cheers Paul Standards are like toothbrushes, everyone wants one but not yours -Original Message- From: Mellott, Bill [mailto:[EMAIL PROTECTED]] Sent: 19 December 2002 21:34 To: Exchange Discussions Subject: could use opinions on Trend or Symantec product and or support Would anyone be will to give me their 2 cent on Trends Support? Why... I am considering moving to trends products or Symantec products (from another vendor to remain name less) It seems Trend gets good talk here...but Ive been testing it some (not all at this point yet) Ive had an occasion where the scan product missed a IRC Trojan... where Symantec detected it. Ive talked to trend two days ago and as of yet no response...another call to them a while ago did not leave me with the warm fuzzies... so opinions of either of the above products would be welcome. Exch55, NT4/ W2K, desktop the whole suite thingy' thanks bill _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] *** The information contained in this message or any of its attachments may be confidential and is intended for the exclusive use of the addressee(s). Any disclosure, reproduction, distribution or other dissemination or use of this communication is strictly prohibited without the express permission of the sender. The views expressed in this email are those of the individual and not necessarily those of Sony or Sony affiliated companies. Sony email is for business use only. This email and any response may be monitored by Sony United Kingdom Limited. (04) *** _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: could use opinions on Trend or Symantec product and or suppo rt
Trend is still the most responsive full range AV company I've dealt with. And, in 2 years of running both Symantec and Trend together, I've not come across anything that Trend didn't catch first. Maybe I'm just lucky then. -- Roger D. Seielstad - MCSE Sr. Systems Administrator Inovis - Formerly Harbinger and Extricity Atlanta, GA -Original Message- From: Mellott, Bill [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 19, 2002 4:34 PM To: Exchange Discussions Subject: could use opinions on Trend or Symantec product and or support Would anyone be will to give me their 2 cent on Trends Support? Why... I am considering moving to trends products or Symantec products (from another vendor to remain name less) It seems Trend gets good talk here...but Ive been testing it some (not all at this point yet) Ive had an occasion where the scan product missed a IRC Trojan... where Symantec detected it. Ive talked to trend two days ago and as of yet no response...another call to them a while ago did not leave me with the warm fuzzies... so opinions of either of the above products would be welcome. Exch55, NT4/ W2K, desktop the whole suite thingy' thanks bill _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: could use opinions on Trend or Symantec product and or suppo rt
thanks for the reply's Martin Yes I just updated the scan engine with the latest patch. Details: I had found that a test IIS server had been hacked...a person drop this IRC Trojan on it... NAI missed it totally...since Ive been testing Symantec and Trend. I loaded up the symantec..and it found it.. I zipped up the files copied the zip file to my desktop machine which had symantec on it..found it again in the zip...unload symantec.. loaded up trend..ran it..didnt find it...called tech...worked with a tech ..sent him the zip his server he said didn't detect it either..mail zip file to virus doctor..no resp...call yesterday...they had lost the info..new tech recommended loading patch...did so..still missed it...mail zip file to tech and tech indicated they would try to keep up with it and let me know.ummm... config, when I did a manual scan it was on common virues..I just ran one with All viruses..still NG. I mean I know nothing is perfect..symantec missed on something trend picked up.. I just was a little surprised? at trend's support..not that anything else is a utopia so this prompted me to solicet everybody opinions on it bill -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 19, 2002 6:21 PM To: Exchange Discussions Subject: RE: could use opinions on Trend or Symantec product and or suppo rt What scan engine and DAT versions are you using? Do you have it configured to scan all file types? -Original Message- From: Mellott, Bill [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 19, 2002 1:34 PM To: Exchange Discussions Subject: could use opinions on Trend or Symantec product and or support Would anyone be will to give me their 2 cent on Trends Support? Why... I am considering moving to trends products or Symantec products (from another vendor to remain name less) It seems Trend gets good talk here...but Ive been testing it some (not all at this point yet) Ive had an occasion where the scan product missed a IRC Trojan... where Symantec detected it. Ive talked to trend two days ago and as of yet no response...another call to them a while ago did not leave me with the warm fuzzies... so opinions of either of the above products would be welcome. Exch55, NT4/ W2K, desktop the whole suite thingy' thanks bill _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: could use opinions on Trend or Symantec product and or suppo rt
Anyway, most AV products have flaws and holes in theor detection process. We use Trend's products on Exchange, ISA Desktop side and F-secure on Servers mail relay side. We think 2 products will cover holes flaws of each other. Rgds Peter -Original Message- From: Mellott, Bill [mailto:[EMAIL PROTECTED]] Sent: Friday, December 20, 2002 3:39 PM To: Exchange Discussions Subject: RE: could use opinions on Trend or Symantec product and or suppo rt thanks for the reply's Martin Yes I just updated the scan engine with the latest patch. Details: I had found that a test IIS server had been hacked...a person drop this IRC Trojan on it... NAI missed it totally...since Ive been testing Symantec and Trend. I loaded up the symantec..and it found it.. I zipped up the files copied the zip file to my desktop machine which had symantec on it..found it again in the zip...unload symantec.. loaded up trend..ran it..didnt find it...called tech...worked with a tech ..sent him the zip his server he said didn't detect it either..mail zip file to virus doctor..no resp...call yesterday...they had lost the info..new tech recommended loading patch...did so..still missed it...mail zip file to tech and tech indicated they would try to keep up with it and let me know.ummm... config, when I did a manual scan it was on common virues..I just ran one with All viruses..still NG. I mean I know nothing is perfect..symantec missed on something trend picked up.. I just was a little surprised? at trend's support..not that anything else is a utopia so this prompted me to solicet everybody opinions on it bill -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 19, 2002 6:21 PM To: Exchange Discussions Subject: RE: could use opinions on Trend or Symantec product and or suppo rt What scan engine and DAT versions are you using? Do you have it configured to scan all file types? -Original Message- From: Mellott, Bill [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 19, 2002 1:34 PM To: Exchange Discussions Subject: could use opinions on Trend or Symantec product and or support Would anyone be will to give me their 2 cent on Trends Support? Why... I am considering moving to trends products or Symantec products (from another vendor to remain name less) It seems Trend gets good talk here...but Ive been testing it some (not all at this point yet) Ive had an occasion where the scan product missed a IRC Trojan... where Symantec detected it. Ive talked to trend two days ago and as of yet no response...another call to them a while ago did not leave me with the warm fuzzies... so opinions of either of the above products would be welcome. Exch55, NT4/ W2K, desktop the whole suite thingy' thanks bill _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: could use opinions on Trend or Symantec product and or suppo rt rt
true i agree...if my budget was much more flexable... Id do Antigen on my exchange server and then something else for the other stuff -Original Message- From: Aguet, Pierre [mailto:[EMAIL PROTECTED]] Sent: Friday, December 20, 2002 9:50 AM To: Exchange Discussions Subject: RE: could use opinions on Trend or Symantec product and or suppo rt Anyway, most AV products have flaws and holes in theor detection process. We use Trend's products on Exchange, ISA Desktop side and F-secure on Servers mail relay side. We think 2 products will cover holes flaws of each other. Rgds Peter -Original Message- From: Mellott, Bill [mailto:[EMAIL PROTECTED]] Sent: Friday, December 20, 2002 3:39 PM To: Exchange Discussions Subject: RE: could use opinions on Trend or Symantec product and or suppo rt thanks for the reply's Martin Yes I just updated the scan engine with the latest patch. Details: I had found that a test IIS server had been hacked...a person drop this IRC Trojan on it... NAI missed it totally...since Ive been testing Symantec and Trend. I loaded up the symantec..and it found it.. I zipped up the files copied the zip file to my desktop machine which had symantec on it..found it again in the zip...unload symantec.. loaded up trend..ran it..didnt find it...called tech...worked with a tech ..sent him the zip his server he said didn't detect it either..mail zip file to virus doctor..no resp...call yesterday...they had lost the info..new tech recommended loading patch...did so..still missed it...mail zip file to tech and tech indicated they would try to keep up with it and let me know.ummm... config, when I did a manual scan it was on common virues..I just ran one with All viruses..still NG. I mean I know nothing is perfect..symantec missed on something trend picked up.. I just was a little surprised? at trend's support..not that anything else is a utopia so this prompted me to solicet everybody opinions on it bill -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 19, 2002 6:21 PM To: Exchange Discussions Subject: RE: could use opinions on Trend or Symantec product and or suppo rt What scan engine and DAT versions are you using? Do you have it configured to scan all file types? -Original Message- From: Mellott, Bill [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 19, 2002 1:34 PM To: Exchange Discussions Subject: could use opinions on Trend or Symantec product and or support Would anyone be will to give me their 2 cent on Trends Support? Why... I am considering moving to trends products or Symantec products (from another vendor to remain name less) It seems Trend gets good talk here...but Ive been testing it some (not all at this point yet) Ive had an occasion where the scan product missed a IRC Trojan... where Symantec detected it. Ive talked to trend two days ago and as of yet no response...another call to them a while ago did not leave me with the warm fuzzies... so opinions of either of the above products would be welcome. Exch55, NT4/ W2K, desktop the whole suite thingy' thanks bill _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: could use opinions on Trend or Symantec product and or suppo rt
OK, hold on. What Trend product are you using? Since you are posting to an Exch group, the assumption here is ScanMail, but it sounds like you are messing with OfficeScan or Server protect. What is it? Also, do you have it configured to scan ALL files, or just certain ones? The default I believe is just certain extensions. -Original Message- From: Mellott, Bill [mailto:[EMAIL PROTECTED]] Sent: Friday, December 20, 2002 6:39 AM To: Exchange Discussions Subject: RE: could use opinions on Trend or Symantec product and or suppo rt thanks for the reply's Martin Yes I just updated the scan engine with the latest patch. Details: I had found that a test IIS server had been hacked...a person drop this IRC Trojan on it... NAI missed it totally...since Ive been testing Symantec and Trend. I loaded up the symantec..and it found it.. I zipped up the files copied the zip file to my desktop machine which had symantec on it..found it again in the zip...unload symantec.. loaded up trend..ran it..didnt find it...called tech...worked with a tech ..sent him the zip his server he said didn't detect it either..mail zip file to virus doctor..no resp...call yesterday...they had lost the info..new tech recommended loading patch...did so..still missed it...mail zip file to tech and tech indicated they would try to keep up with it and let me know.ummm... config, when I did a manual scan it was on common virues..I just ran one with All viruses..still NG. I mean I know nothing is perfect..symantec missed on something trend picked up.. I just was a little surprised? at trend's support..not that anything else is a utopia so this prompted me to solicet everybody opinions on it bill -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 19, 2002 6:21 PM To: Exchange Discussions Subject: RE: could use opinions on Trend or Symantec product and or suppo rt What scan engine and DAT versions are you using? Do you have it configured to scan all file types? -Original Message- From: Mellott, Bill [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 19, 2002 1:34 PM To: Exchange Discussions Subject: could use opinions on Trend or Symantec product and or support Would anyone be will to give me their 2 cent on Trends Support? Why... I am considering moving to trends products or Symantec products (from another vendor to remain name less) It seems Trend gets good talk here...but Ive been testing it some (not all at this point yet) Ive had an occasion where the scan product missed a IRC Trojan... where Symantec detected it. Ive talked to trend two days ago and as of yet no response...another call to them a while ago did not leave me with the warm fuzzies... so opinions of either of the above products would be welcome. Exch55, NT4/ W2K, desktop the whole suite thingy' thanks bill _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: could use opinions on Trend or Symantec product and or suppo rt
true I have not loaded up the exch piece yet... I was trolling more for opinions/experiences on/with trends support..etc.. Im looking to do their whole Neatsuite (exch, desktop, server, smtp-interscan) MY Config. Office on desktop, all viruses, latest scan engine and pattern..412.. I tried scan both ways, all and certain...missed ZIp file..found other though... I have only loaded up office on my workstation so far for testing. I knew this zip file I had has a IRC trojan virus in it..so I kind'a was using it as a ginnie pig to test trend..office on my desktop. I figured if the office missed it ..which uses the same virus pattern as the other components I assumed the exchange piece would have missed it too... I was a little surprise with the responses I got from trends tech support..on 2 calls thus I figured I would ask all parties on the list there opinions about trends support, figuring I would likely get enough feed back about their support to determine if I just got a bad call. strong support, weak support etc figuring the folks out on the list had way more exprience with the product exchange wise or other then me... just trolling for knowledge about experience on trends tech support... Ok I feel dirty now having trolled...I'll go scrap of a few layers... thanks bill -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Friday, December 20, 2002 10:02 AM To: Exchange Discussions Subject: RE: could use opinions on Trend or Symantec product and or suppo rt OK, hold on. What Trend product are you using? Since you are posting to an Exch group, the assumption here is ScanMail, but it sounds like you are messing with OfficeScan or Server protect. What is it? Also, do you have it configured to scan ALL files, or just certain ones? The default I believe is just certain extensions. -Original Message- From: Mellott, Bill [mailto:[EMAIL PROTECTED]] Sent: Friday, December 20, 2002 6:39 AM To: Exchange Discussions Subject: RE: could use opinions on Trend or Symantec product and or suppo rt thanks for the reply's Martin Yes I just updated the scan engine with the latest patch. Details: I had found that a test IIS server had been hacked...a person drop this IRC Trojan on it... NAI missed it totally...since Ive been testing Symantec and Trend. I loaded up the symantec..and it found it.. I zipped up the files copied the zip file to my desktop machine which had symantec on it..found it again in the zip...unload symantec.. loaded up trend..ran it..didnt find it...called tech...worked with a tech ..sent him the zip his server he said didn't detect it either..mail zip file to virus doctor..no resp...call yesterday...they had lost the info..new tech recommended loading patch...did so..still missed it...mail zip file to tech and tech indicated they would try to keep up with it and let me know.ummm... config, when I did a manual scan it was on common virues..I just ran one with All viruses..still NG. I mean I know nothing is perfect..symantec missed on something trend picked up.. I just was a little surprised? at trend's support..not that anything else is a utopia so this prompted me to solicet everybody opinions on it bill -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 19, 2002 6:21 PM To: Exchange Discussions Subject: RE: could use opinions on Trend or Symantec product and or suppo rt What scan engine and DAT versions are you using? Do you have it configured to scan all file types? -Original Message- From: Mellott, Bill [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 19, 2002 1:34 PM To: Exchange Discussions Subject: could use opinions on Trend or Symantec product and or support Would anyone be will to give me their 2 cent on Trends Support? Why... I am considering moving to trends products or Symantec products (from another vendor to remain name less) It seems Trend gets good talk here...but Ive been testing it some (not all at this point yet) Ive had an occasion where the scan product missed a IRC Trojan... where Symantec detected it. Ive talked to trend two days ago and as of yet no response...another call to them a while ago did not leave me with the warm fuzzies... so opinions of either of the above products would be welcome. Exch55, NT4/ W2K, desktop the whole suite thingy' thanks bill _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: could use opinions on Trend or Symantec product and or suppo rt
What scan engine and DAT versions are you using? Do you have it configured to scan all file types? -Original Message- From: Mellott, Bill [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 19, 2002 1:34 PM To: Exchange Discussions Subject: could use opinions on Trend or Symantec product and or support Would anyone be will to give me their 2 cent on Trends Support? Why... I am considering moving to trends products or Symantec products (from another vendor to remain name less) It seems Trend gets good talk here...but Ive been testing it some (not all at this point yet) Ive had an occasion where the scan product missed a IRC Trojan... where Symantec detected it. Ive talked to trend two days ago and as of yet no response...another call to them a while ago did not leave me with the warm fuzzies... so opinions of either of the above products would be welcome. Exch55, NT4/ W2K, desktop the whole suite thingy' thanks bill _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: could use opinions on Trend or Symantec product and or suppo rt
They call them Patterns actually. Isn't it your dinner time? -Original Message- From: Andy David [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 19, 2002 3:48 PM To: Exchange Discussions Subject: RE: could use opinions on Trend or Symantec product and or support Does Trend call their updates DATs? I always thought that was a McCrappy thing. FWIW, I havent used Trend's support, their corporate product rocks so I havent had the need I guess. I also use their retail AV version at home, but quite frankly, IMO, the new 2003 version of Peni$cillin bites and their support for it is even worse. -- Original Message -- From: Martin Blackstone [EMAIL PROTECTED] Reply-To: Exchange Discussions [EMAIL PROTECTED] Date: Thu, 19 Dec 2002 15:21:27 -0800 What scan engine and DAT versions are you using? Do you have it configured to scan all file types? -Original Message- From: Mellott, Bill [mailto:[EMAIL PROTECTED]] Sent: Thursday, December 19, 2002 1:34 PM To: Exchange Discussions Subject: could use opinions on Trend or Symantec product and or support Would anyone be will to give me their 2 cent on Trends Support? Why... I am considering moving to trends products or Symantec products (from another vendor to remain name less) It seems Trend gets good talk here...but Ive been testing it some (not all at this point yet) Ive had an occasion where the scan product missed a IRC Trojan... where Symantec detected it. Ive talked to trend two days ago and as of yet no response...another call to them a while ago did not leave me with the warm fuzzies... so opinions of either of the above products would be welcome. Exch55, NT4/ W2K, desktop the whole suite thingy' thanks bill _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: could use opinions on Trend or Symantec product and or suppo rt
One MAJOR gripe with the Corporate Product... It will not delete an ingected zip/rar file. It will detect it as infected, but cannot delete it because it is locking the file itself... A bit of bone-headed programming that they have been promising to fix for about a year now. Still love it... Far better than Norton... Just wish we did not have to manually delete those pesky Klez .rar files... Hth, David _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
