[flexcoders] Re: Please, help: the release player displays a blank page in all browsers.

2008-07-20 Thread wiley_jacobs1
I have spent the last two days working on this issue. I have narrowed it down 
that the 
SystemManager isn't able to register the application. It runs the preloader 
fine in both the 
release player and the debug, although when it tries to pass this:

document = app = topLevelWindow = IUIComponent(create());

it only works in the debug player, not the release version. There are no errors 
shown. I 
figured this out by implementing a custom preloader to bring up a gif image to 
act as an 
Alert.show() replacement since Alert.show() is not supported in the preload 
area.

I still can't resolve the issue though. Any help would be greatly appreciated.

Wiley

--- In flexcoders@yahoogroups.com, Sherif Abdou [EMAIL PROTECTED] wrote:

 I don't know what this thread is exactly on since my i cant find the first 
 message but I 
have gotten this a couple of times, Basically it is either a loop that never 
finishes or you 
keep calling any of the invalidation methods over and over again. For example, 
for some 
reason i over ridden the updateDisplayList and i called invalidateDisplayList() 
in it for 
some reason and i had the same problem. I am guessing you may have used a 
custom 
loader or some custom component that does that. It works fine in debugger too 
but not 
release. 
 
 
 
 - Original Message 
 From: Tracy Spratt [EMAIL PROTECTED]
 To: flexcoders@yahoogroups.com
 Sent: Wednesday, July 16, 2008 11:59:06 AM
 Subject: RE: [flexcoders] Re: Please, help: the release player displays a 
 blank page in all 
browsers.
 
 
 Also have you tried any of the suggestions folks have made?
 
 Starting by putting an Alert.show in the Application initialize event?
 
 Tracy
 
 -Original Message-
 From: [EMAIL PROTECTED] ups.com [mailto:[EMAIL PROTECTED] ups.com] On
 Behalf Of Tom Chiverton
 Sent: Wednesday, July 16, 2008 6:05 AM
 To: [EMAIL PROTECTED] ups.com
 Subject: Re: [flexcoders] Re: Please, help: the release player displays
 a blank page in all browsers.
 
 On Wednesday 16 Jul 2008, wiley_jacobs1 wrote:
  I'm having he same issue, it's been going on for 6 months. For me, the
  loader doesn't even come up with the regular player, it's just the
 blue
  background background. Does anybody have a solution for this? The
 debug
  player works fine 
 
 And there are no errors thrown or warnings trace()'ed at run time with
 the 
 debug player ?
 No compiler warnings ?
 Does a simple test app also have this problem ? Using the command line 
 compiler or Builder ?
 
 -- 
 Tom Chiverton
 
  * * * * 
 
 This email is sent for and on behalf of Halliwells LLP.
 
 Halliwells LLP is a limited liability partnership registered in England
 and Wales under registered number OC307980 whose registered office
 address is at Halliwells LLP, 3 Hardman Square, Spinningfields,
 Manchester, M3 3EB.  A list of members is available for inspection at
 the registered office. Any reference to a partner in relation to
 Halliwells LLP means a member of Halliwells LLP.  Regulated by The
 Solicitors Regulation Authority.
 
 CONFIDENTIALITY
 
 This email is intended only for the use of the addressee named above and
 may be confidential or legally privileged.  If you are not the addressee
 you must not read it and must not use any information contained in nor
 copy it nor inform any person other than Halliwells LLP or the addressee
 of its existence or contents.  If you have received this email in error
 please delete it and notify Halliwells LLP IT Department on 0870 365
 2500.
 
 For more information about Halliwells LLP visit www.halliwells. com.
 
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[flexcoders] Re: Please, help: the release player displays a blank page in all browsers.

2008-07-17 Thread wiley_jacobs1
I do get compiler warnings...just no type declaration for several things:
Severity and DescriptionPathResourceLocation
Creation Time   Id
1008: parameter 'txt_str' has no type declaration.  metasoft.console_7-
15/src/productsView ProductFilterPanel.mxml line 9671216288051153   
538460
1008: parameter 'txt_str' has no type declaration.  metasoft.console_7-
15/src/productsView ProductFilterPanel.mxml line 9671216288065214   
538581
1008: return value for function 'addTrack' has no type declaration. 
metasoft.console_7-
15/src/productsView Compare.mxmlline 92 1216150616194   523001
1008: return value for function 'addTrack' has no type declaration. 
metasoft.console_7-
15/src/productsView Compare.mxmlline 92 1216150637945   523181

Do you think those warnings will cause the issue?

--- In flexcoders@yahoogroups.com, Tom Chiverton [EMAIL PROTECTED] wrote:

 On Wednesday 16 Jul 2008, wiley_jacobs1 wrote:
  I'm having he same issue, it's been going on for 6 months. For me, the
  loader doesn't even come up with the regular player, it's just the blue
  background background. Does anybody have a solution for this? The debug
  player works fine 
 
 And there are no errors thrown or warnings trace()'ed at run time with the 
 debug player ?
 No compiler warnings ?
 Does a simple test app also have this problem ? Using the command line 
 compiler or Builder ?
 
 -- 
 Tom Chiverton
 
 
 
 This email is sent for and on behalf of Halliwells LLP.
 
 Halliwells LLP is a limited liability partnership registered in England and 
 Wales under 
registered number OC307980 whose registered office address is at Halliwells 
LLP, 3 
Hardman Square, Spinningfields, Manchester, M3 3EB.  A list of members is 
available for 
inspection at the registered office. Any reference to a partner in relation to 
Halliwells LLP 
means a member of Halliwells LLP.  Regulated by The Solicitors Regulation 
Authority.
 
 CONFIDENTIALITY
 
 This email is intended only for the use of the addressee named above and may 
 be 
confidential or legally privileged.  If you are not the addressee you must not 
read it and 
must not use any information contained in nor copy it nor inform any person 
other than 
Halliwells LLP or the addressee of its existence or contents.  If you have 
received this email 
in error please delete it and notify Halliwells LLP IT Department on 0870 365 
2500.
 
 For more information about Halliwells LLP visit www.halliwells.com.






[flexcoders] Re: Please, help: the release player displays a blank page in all browsers.

2008-07-16 Thread wiley_jacobs1
I'm having he same issue, it's been going on for 6 months. For me, the loader 
doesn't even 
come up with the regular player, it's just the blue background background. Does 
anybody 
have a solution for this? The debug player works fine although that would be 
mean that I 
have to make sure that all users have that particular flash player which is a 
pain.

--- In flexcoders@yahoogroups.com, Tom Chiverton [EMAIL PROTECTED] wrote:

 On Friday 20 Jun 2008, Alex Harui wrote:
  Another approach is to comment out code until you get the app to appear
  and see what the code made the difference.
 
 Or scatter Alert.show() through out the code and find out when they stop 
 appearing.
 This is one case where having the most recent Alert on top of all the others 
 by default is actually useful :-)
 
 -- 
 Tom Chiverton
 
 
 
 This email is sent for and on behalf of Halliwells LLP.
 
 Halliwells LLP is a limited liability partnership registered in England and 
 Wales under 
registered number OC307980 whose registered office address is at Halliwells 
LLP, 3 
Hardman Square, Spinningfields, Manchester, M3 3EB.  A list of members is 
available for 
inspection at the registered office. Any reference to a partner in relation to 
Halliwells LLP 
means a member of Halliwells LLP.  Regulated by The Solicitors Regulation 
Authority.
 
 CONFIDENTIALITY
 
 This email is intended only for the use of the addressee named above and may 
 be 
confidential or legally privileged.  If you are not the addressee you must not 
read it and 
must not use any information contained in nor copy it nor inform any person 
other than 
Halliwells LLP or the addressee of its existence or contents.  If you have 
received this email 
in error please delete it and notify Halliwells LLP IT Department on 0870 365 
2500.
 
 For more information about Halliwells LLP visit www.halliwells.com.






Re: [flexcoders] Re: Please, help: the release player displays a blank page in all browsers.

2008-07-16 Thread Tom Chiverton
On Wednesday 16 Jul 2008, wiley_jacobs1 wrote:
 I'm having he same issue, it's been going on for 6 months. For me, the
 loader doesn't even come up with the regular player, it's just the blue
 background background. Does anybody have a solution for this? The debug
 player works fine 

And there are no errors thrown or warnings trace()'ed at run time with the 
debug player ?
No compiler warnings ?
Does a simple test app also have this problem ? Using the command line 
compiler or Builder ?

-- 
Tom Chiverton



This email is sent for and on behalf of Halliwells LLP.

Halliwells LLP is a limited liability partnership registered in England and 
Wales under registered number OC307980 whose registered office address is at 
Halliwells LLP, 3 Hardman Square, Spinningfields, Manchester, M3 3EB.  A list 
of members is available for inspection at the registered office. Any reference 
to a partner in relation to Halliwells LLP means a member of Halliwells LLP.  
Regulated by The Solicitors Regulation Authority.

CONFIDENTIALITY

This email is intended only for the use of the addressee named above and may be 
confidential or legally privileged.  If you are not the addressee you must not 
read it and must not use any information contained in nor copy it nor inform 
any person other than Halliwells LLP or the addressee of its existence or 
contents.  If you have received this email in error please delete it and notify 
Halliwells LLP IT Department on 0870 365 2500.

For more information about Halliwells LLP visit www.halliwells.com.



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RE: [flexcoders] Re: Please, help: the release player displays a blank page in all browsers.

2008-07-16 Thread Tracy Spratt
Also have you tried any of the suggestions folks have made?

Starting by putting an Alert.show in the Application initialize event?

Tracy

-Original Message-
From: flexcoders@yahoogroups.com [mailto:[EMAIL PROTECTED] On
Behalf Of Tom Chiverton
Sent: Wednesday, July 16, 2008 6:05 AM
To: flexcoders@yahoogroups.com
Subject: Re: [flexcoders] Re: Please, help: the release player displays
a blank page in all browsers.

On Wednesday 16 Jul 2008, wiley_jacobs1 wrote:
 I'm having he same issue, it's been going on for 6 months. For me, the
 loader doesn't even come up with the regular player, it's just the
blue
 background background. Does anybody have a solution for this? The
debug
 player works fine 

And there are no errors thrown or warnings trace()'ed at run time with
the 
debug player ?
No compiler warnings ?
Does a simple test app also have this problem ? Using the command line 
compiler or Builder ?

-- 
Tom Chiverton



This email is sent for and on behalf of Halliwells LLP.

Halliwells LLP is a limited liability partnership registered in England
and Wales under registered number OC307980 whose registered office
address is at Halliwells LLP, 3 Hardman Square, Spinningfields,
Manchester, M3 3EB.  A list of members is available for inspection at
the registered office. Any reference to a partner in relation to
Halliwells LLP means a member of Halliwells LLP.  Regulated by The
Solicitors Regulation Authority.

CONFIDENTIALITY

This email is intended only for the use of the addressee named above and
may be confidential or legally privileged.  If you are not the addressee
you must not read it and must not use any information contained in nor
copy it nor inform any person other than Halliwells LLP or the addressee
of its existence or contents.  If you have received this email in error
please delete it and notify Halliwells LLP IT Department on 0870 365
2500.

For more information about Halliwells LLP visit www.halliwells.com.



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Re: [flexcoders] Re: Please, help: the release player displays a blank page in all browsers.

2008-07-16 Thread Sherif Abdou
I don't know what this thread is exactly on since my i cant find the first 
message but I have gotten this a couple of times, Basically it is either a loop 
that never finishes or you keep calling any of the invalidation methods over 
and over again. For example, for some reason i over ridden the 
updateDisplayList and i called invalidateDisplayList() in it for some reason 
and i had the same problem. I am guessing you may have used a custom loader or 
some custom component that does that. It works fine in debugger too but not 
release. 



- Original Message 
From: Tracy Spratt [EMAIL PROTECTED]
To: flexcoders@yahoogroups.com
Sent: Wednesday, July 16, 2008 11:59:06 AM
Subject: RE: [flexcoders] Re: Please, help: the release player displays a blank 
page in all browsers.


Also have you tried any of the suggestions folks have made?

Starting by putting an Alert.show in the Application initialize event?

Tracy

-Original Message-
From: [EMAIL PROTECTED] ups.com [mailto:[EMAIL PROTECTED] ups.com] On
Behalf Of Tom Chiverton
Sent: Wednesday, July 16, 2008 6:05 AM
To: [EMAIL PROTECTED] ups.com
Subject: Re: [flexcoders] Re: Please, help: the release player displays
a blank page in all browsers.

On Wednesday 16 Jul 2008, wiley_jacobs1 wrote:
 I'm having he same issue, it's been going on for 6 months. For me, the
 loader doesn't even come up with the regular player, it's just the
blue
 background background. Does anybody have a solution for this? The
debug
 player works fine 

And there are no errors thrown or warnings trace()'ed at run time with
the 
debug player ?
No compiler warnings ?
Does a simple test app also have this problem ? Using the command line 
compiler or Builder ?

-- 
Tom Chiverton

 * * * * 

This email is sent for and on behalf of Halliwells LLP.

Halliwells LLP is a limited liability partnership registered in England
and Wales under registered number OC307980 whose registered office
address is at Halliwells LLP, 3 Hardman Square, Spinningfields,
Manchester, M3 3EB.  A list of members is available for inspection at
the registered office. Any reference to a partner in relation to
Halliwells LLP means a member of Halliwells LLP.  Regulated by The
Solicitors Regulation Authority.

CONFIDENTIALITY

This email is intended only for the use of the addressee named above and
may be confidential or legally privileged.  If you are not the addressee
you must not read it and must not use any information contained in nor
copy it nor inform any person other than Halliwells LLP or the addressee
of its existence or contents.  If you have received this email in error
please delete it and notify Halliwells LLP IT Department on 0870 365
2500.

For more information about Halliwells LLP visit www.halliwells. com.

 - - --

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Links




  

Re: [flexcoders] Re: Please, help: the release player displays a blank page in all browsers.

2008-06-25 Thread Tom Chiverton
On Friday 20 Jun 2008, Alex Harui wrote:
 Another approach is to comment out code until you get the app to appear
 and see what the code made the difference.

Or scatter Alert.show() through out the code and find out when they stop 
appearing.
This is one case where having the most recent Alert on top of all the others 
by default is actually useful :-)

-- 
Tom Chiverton



This email is sent for and on behalf of Halliwells LLP.

Halliwells LLP is a limited liability partnership registered in England and 
Wales under registered number OC307980 whose registered office address is at 
Halliwells LLP, 3 Hardman Square, Spinningfields, Manchester, M3 3EB.  A list 
of members is available for inspection at the registered office. Any reference 
to a partner in relation to Halliwells LLP means a member of Halliwells LLP.  
Regulated by The Solicitors Regulation Authority.

CONFIDENTIALITY

This email is intended only for the use of the addressee named above and may be 
confidential or legally privileged.  If you are not the addressee you must not 
read it and must not use any information contained in nor copy it nor inform 
any person other than Halliwells LLP or the addressee of its existence or 
contents.  If you have received this email in error please delete it and notify 
Halliwells LLP IT Department on 0870 365 2500.

For more information about Halliwells LLP visit www.halliwells.com.



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[flexcoders] Re: Please, help: the release player displays a blank page in all browsers.

2008-06-20 Thread julian.leach
We are experiencing the same issue.

We don't get errors when viewing in the standalone debug player, the 
screen is blank in the standard player.

Andrea: did you get to the bottom of your problem?

Any other suggestions gratefully received.

Thanks in advance

Julian



--- In flexcoders@yahoogroups.com, Tracy Spratt [EMAIL PROTECTED] wrote:

 If it is a security problem, It will work fine under Flex Builder 
on 
 your dev machine, but not when served from a webserver, like when 
 tested on a coworker's machine.
 
 My suggestion is to be sure your have run it from a Web server, 
using 
 a debug player, which is the only way to see the security error.
 
 Tracy
 
 --- In flexcoders@yahoogroups.com, andrea bianchi bianchi75@ 
 wrote:
 
  Thank you for your answers.
  
  Alex: I could try to write an application that loads my swf, but 
 actually I
  think the swf should work fine since I can run it from debug 
 players. What
  do you mean with deploying a release swf? I just omitted the
  -compiler.debug directive and put false as the value of 
 the debug tag
  in flex-config.xml. Is it right?
  
  Tracy: I don't think an error occurs, since I don't see anything 
 while
  running my app in a debug player.
  
  Andrea
  
  On Wed, Jun 4, 2008 at 6:40 PM, Tracy Spratt tspratt@ wrote:
  
  Does your app do a data service call on start-up?  Perhaps 
you 
 have a
   security problem that is causing an error on the non-
development 
 system, and
   the release player is not displaying the error.
  
  
  
   Try to run the app on a non-dev system, but use the debug 
player.
  
  
  
   Tracy
  
  
--
  
   *From:* flexcoders@yahoogroups.com 
 [mailto:[EMAIL PROTECTED] *On
   Behalf Of *andrea bianchi
   *Sent:* Wednesday, June 04, 2008 10:23 AM
   *To:* flexcoders@yahoogroups.com
   *Subject:* [flexcoders] Please, help: the release player 
displays 
 a blank
   page in all browsers.
  
  
  
   I'm experiencing a strange issue: I'm not able to run my Flex 
app 
 using the
   release player (I tried Firefox2/player 9.0.124, IE5.5/player 
 9.0.47 and
   IE7/player 9.0.124). The page contains a blank swf (when I 
right 
 click I can
   see the Flash player menu). The same application works in all 
 browsers using
   a debug player. The swf doesn't work even if I try to access it 
 directly,
   while I'm able to run other Flex applications both standalone 
and 
 using the
   HTML wrapper.
   I'm using the Flex 2 SDK hotfix 2 command line compiler.
   I actually don't know what has caused this behaviour since I 
use 
 a debug
   player 99% of time... a colleague discovered this while testing 
 the
   application. A possibile hint: this morning, using the debug 
 player,  I saw
   a popup window prompting me for the location of the debugger 
or 
 the
   profiler: this happens occasionally and, until now, I didn't 
pay 
 much
   attention to it (don't know exactly why it appears, I'm 
compiling 
 using the
   same options since many months). When I switched to 
the runtime 
 player the
   swf seemed to freeze at the same point, though in this case I 
 didn't see the
   popup window. Maybe this window and the blank page issue are 
 related?
   Obviously I cannot force my customers to install a debug 
player ;-
 )
  
   Any help appreciated.
  
   Bye,
  
   Andrea
 
  
 





RE: [flexcoders] Re: Please, help: the release player displays a blank page in all browsers.

2008-06-20 Thread Alex Harui
Another approach is to comment out code until you get the app to appear
and see what the code made the difference.

 



From: flexcoders@yahoogroups.com [mailto:[EMAIL PROTECTED] On
Behalf Of julian.leach
Sent: Friday, June 20, 2008 10:27 AM
To: flexcoders@yahoogroups.com
Subject: [flexcoders] Re: Please, help: the release player displays a
blank page in all browsers.

 

We are experiencing the same issue.

We don't get errors when viewing in the standalone debug player, the 
screen is blank in the standard player.

Andrea: did you get to the bottom of your problem?

Any other suggestions gratefully received.

Thanks in advance

Julian

--- In flexcoders@yahoogroups.com mailto:flexcoders%40yahoogroups.com
, Tracy Spratt [EMAIL PROTECTED] wrote:

 If it is a security problem, It will work fine under Flex Builder 
on 
 your dev machine, but not when served from a webserver, like when 
 tested on a coworker's machine.
 
 My suggestion is to be sure your have run it from a Web server, 
using 
 a debug player, which is the only way to see the security error.
 
 Tracy
 
 --- In flexcoders@yahoogroups.com
mailto:flexcoders%40yahoogroups.com , andrea bianchi bianchi75@ 
 wrote:
 
  Thank you for your answers.
  
  Alex: I could try to write an application that loads my swf, but 
 actually I
  think the swf should work fine since I can run it from debug 
 players. What
  do you mean with deploying a release swf? I just omitted the
  -compiler.debug directive and put false as the value of 
 the debug tag
  in flex-config.xml. Is it right?
  
  Tracy: I don't think an error occurs, since I don't see anything 
 while
  running my app in a debug player.
  
  Andrea
  
  On Wed, Jun 4, 2008 at 6:40 PM, Tracy Spratt tspratt@ wrote:
  
   Does your app do a data service call on start-up? Perhaps 
you 
 have a
   security problem that is causing an error on the non-
development 
 system, and
   the release player is not displaying the error.
  
  
  
   Try to run the app on a non-dev system, but use the debug 
player.
  
  
  
   Tracy
  
  
   --
  
   *From:* flexcoders@yahoogroups.com
mailto:flexcoders%40yahoogroups.com  
 [mailto:flexcoders@yahoogroups.com
mailto:flexcoders%40yahoogroups.com ] *On
   Behalf Of *andrea bianchi
   *Sent:* Wednesday, June 04, 2008 10:23 AM
   *To:* flexcoders@yahoogroups.com
mailto:flexcoders%40yahoogroups.com 
   *Subject:* [flexcoders] Please, help: the release player 
displays 
 a blank
   page in all browsers.
  
  
  
   I'm experiencing a strange issue: I'm not able to run my Flex 
app 
 using the
   release player (I tried Firefox2/player 9.0.124, IE5.5/player 
 9.0.47 and
   IE7/player 9.0.124). The page contains a blank swf (when I 
right 
 click I can
   see the Flash player menu). The same application works in all 
 browsers using
   a debug player. The swf doesn't work even if I try to access it 
 directly,
   while I'm able to run other Flex applications both standalone 
and 
 using the
   HTML wrapper.
   I'm using the Flex 2 SDK hotfix 2 command line compiler.
   I actually don't know what has caused this behaviour since I 
use 
 a debug
   player 99% of time... a colleague discovered this while testing 
 the
   application. A possibile hint: this morning, using the debug 
 player, I saw
   a popup window prompting me for the location of the debugger 
or 
 the
   profiler: this happens occasionally and, until now, I didn't 
pay 
 much
   attention to it (don't know exactly why it appears, I'm 
compiling 
 using the
   same options since many months). When I switched to 
the runtime 
 player the
   swf seemed to freeze at the same point, though in this case I 
 didn't see the
   popup window. Maybe this window and the blank page issue are 
 related?
   Obviously I cannot force my customers to install a debug 
player ;-
 )
  
   Any help appreciated.
  
   Bye,
  
   Andrea
   
  
 


 



[flexcoders] Re: Please, help: the release player displays a blank page in all browsers.

2008-06-05 Thread Tracy Spratt
If it is a security problem, It will work fine under Flex Builder on 
your dev machine, but not when served from a webserver, like when 
tested on a coworker's machine.

My suggestion is to be sure your have run it from a Web server, using 
a debug player, which is the only way to see the security error.

Tracy

--- In flexcoders@yahoogroups.com, andrea bianchi [EMAIL PROTECTED] 
wrote:

 Thank you for your answers.
 
 Alex: I could try to write an application that loads my swf, but 
actually I
 think the swf should work fine since I can run it from debug 
players. What
 do you mean with deploying a release swf? I just omitted the
 -compiler.debug directive and put false as the value of 
the debug tag
 in flex-config.xml. Is it right?
 
 Tracy: I don't think an error occurs, since I don't see anything 
while
 running my app in a debug player.
 
 Andrea
 
 On Wed, Jun 4, 2008 at 6:40 PM, Tracy Spratt [EMAIL PROTECTED] wrote:
 
 Does your app do a data service call on start-up?  Perhaps you 
have a
  security problem that is causing an error on the non-development 
system, and
  the release player is not displaying the error.
 
 
 
  Try to run the app on a non-dev system, but use the debug player.
 
 
 
  Tracy
 
 
   --
 
  *From:* flexcoders@yahoogroups.com 
[mailto:[EMAIL PROTECTED] *On
  Behalf Of *andrea bianchi
  *Sent:* Wednesday, June 04, 2008 10:23 AM
  *To:* flexcoders@yahoogroups.com
  *Subject:* [flexcoders] Please, help: the release player displays 
a blank
  page in all browsers.
 
 
 
  I'm experiencing a strange issue: I'm not able to run my Flex app 
using the
  release player (I tried Firefox2/player 9.0.124, IE5.5/player 
9.0.47 and
  IE7/player 9.0.124). The page contains a blank swf (when I right 
click I can
  see the Flash player menu). The same application works in all 
browsers using
  a debug player. The swf doesn't work even if I try to access it 
directly,
  while I'm able to run other Flex applications both standalone and 
using the
  HTML wrapper.
  I'm using the Flex 2 SDK hotfix 2 command line compiler.
  I actually don't know what has caused this behaviour since I use 
a debug
  player 99% of time... a colleague discovered this while testing 
the
  application. A possibile hint: this morning, using the debug 
player,  I saw
  a popup window prompting me for the location of the debugger or 
the
  profiler: this happens occasionally and, until now, I didn't pay 
much
  attention to it (don't know exactly why it appears, I'm compiling 
using the
  same options since many months). When I switched to the runtime 
player the
  swf seemed to freeze at the same point, though in this case I 
didn't see the
  popup window. Maybe this window and the blank page issue are 
related?
  Obviously I cannot force my customers to install a debug player ;-
)
 
  Any help appreciated.
 
  Bye,
 
  Andrea