RE: Keeping Two Tables Together in Frame 6.0

2008-01-04 Thread Theresa Zamborsky
Hi Stuart,

Yes, the second table will move to the next page when there isn't enough
room on the bottom of the page for its first two rows.  We want to keep
the two tables together in all instances (the first table with at least
the first two lines of the second table).  So if there's not enough room
on the page for the first table AND the first two lines of the second
table, we want them both to go to the next page together.

Thanks,
Theresa


-Original Message-
From: Stuart Rogers [mailto:[EMAIL PROTECTED] 
Sent: Friday, January 04, 2008 9:18 AM
To: Theresa Zamborsky
Cc: framers@lists.frameusers.com
Subject: Re: Keeping Two Tables Together in Frame 6.0


 > On Wednesday, January 02, 2008 04:49 PM, Theresa Zamborsky wrote:
 >
 > | Does anyone have suggestions of how to keep two tables (that use
 > | different table formats) together in Frame 6.0?  These two tables
 > | are both anchored on the same blank para. line, but sometimes the
 > | second table paginates to the next page.  Because of Frame scripts
 > | that we use, the two tables need to remain anchored on the same
 > | para. line for the time being.  I already tried having the tables
 > | anchored to two separate para. lines and keeping those two para.
 > | lines together, but that breaks our Frame script.
 > |


 >Theresa Zamborsky wrote:
> Hi Lester,
> 
> Thanks for your email response and to the other email response I got
> with similar suggestions.  These are all good suggestions about
> controlling where or how much a single table will break across pages.

> 
> My issue is that the second table sometimes breaks away from the first
> table, depending on the pagination of each page. I want at least the
> first two lines of the second table to stay together with the first
> table in all instances.  The two tables are both anchored to the same
> blank paragraph line.
> 
Theresa,

Are you saying that the 2nd table sometimes moves to the next page even 
when there is room for its first two rows below the first table?  Or is 
it the case that the 2nd table only moves when there is *not* enough 
room for its first two rows?  If the latter, I can't see a solution -- 
you can't put 6 gallons in a 5-gallon tank.  If the former, have you 
been able to determine what is causing the maverick pagination?


> We thought of putting the first table into an anchored frame inside
the
> top (straddled) row of the second table to keep both together in one
> table.  But because of the amount of conditional text that we use,
this
> isn't an option either.  The anchored frame will not shrink or expand
> automatically to accommodate the various conditional text versions,
and
> the documents are too long for us to adjust the anchored frames
> manually.
> 

Since you're already using Framescript, could you write a script that 
would resize the frames for this scenario?

Best,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

If it makes things work more easily, why isn't it called lubrican?
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PDF links inside a browser

2008-01-04 Thread Rick Quatro
Hello Framers,

I have some PDFs that are viewed in a browser. Is there a syntax for PDF 
links that will force a new browser window (or tab) to open? Thanks in 
advance.

Rick Quatro
Carmen Publishing
585-659-8267
www.frameexpert.com



Re: Keeping Two Tables Together in Frame 6.0

2008-01-04 Thread Stuart Rogers
 > On Wednesday, January 02, 2008 04:49 PM, Theresa Zamborsky wrote:
 >
 > | Does anyone have suggestions of how to keep two tables (that use
 > | different table formats) together in Frame 6.0?  These two tables
 > | are both anchored on the same blank para. line, but sometimes the
 > | second table paginates to the next page.  Because of Frame scripts
 > | that we use, the two tables need to remain anchored on the same
 > | para. line for the time being.  I already tried having the tables
 > | anchored to two separate para. lines and keeping those two para.
 > | lines together, but that breaks our Frame script.
 > |


 >Theresa Zamborsky wrote:
> Hi Lester,
> 
> Thanks for your email response and to the other email response I got
> with similar suggestions.  These are all good suggestions about
> controlling where or how much a single table will break across pages.  
> 
> My issue is that the second table sometimes breaks away from the first
> table, depending on the pagination of each page. I want at least the
> first two lines of the second table to stay together with the first
> table in all instances.  The two tables are both anchored to the same
> blank paragraph line.
> 
Theresa,

Are you saying that the 2nd table sometimes moves to the next page even 
when there is room for its first two rows below the first table?  Or is 
it the case that the 2nd table only moves when there is *not* enough 
room for its first two rows?  If the latter, I can't see a solution -- 
you can't put 6 gallons in a 5-gallon tank.  If the former, have you 
been able to determine what is causing the maverick pagination?


> We thought of putting the first table into an anchored frame inside the
> top (straddled) row of the second table to keep both together in one
> table.  But because of the amount of conditional text that we use, this
> isn't an option either.  The anchored frame will not shrink or expand
> automatically to accommodate the various conditional text versions, and
> the documents are too long for us to adjust the anchored frames
> manually.
> 

Since you're already using Framescript, could you write a script that 
would resize the frames for this scenario?

Best,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

If it makes things work more easily, why isn't it called lubrican?
___


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Re: cudspan dobatch plugin problem (FrameMaker crashes)

2008-01-04 Thread Jeremy H. Griffith
On Fri, 4 Jan 2008 11:35:47 +0100, "Jakob Fix" 
<[EMAIL PROTECTED]> wrote:

>Also, in case we are unable to resolve this issue, I am considering
>using Omnisys' runfm.exe batch tool.  Would this be a valid
>alternative?

Yes.  And it's also free; for print/PDF output, you just
need to install the demo version:
  http://www.omsys.com/dcl/download.htm

We use it ourselves for producing the User's Guide PDFs
and other formats.  If you set up a .bat file with the
runfm command, and put a shortcut to it on your desktop,
you get one-click production of your PDFs, possibly
several of them at once.  ;-)

-- Jeremy H. Griffith, at Omni Systems Inc.
  <[EMAIL PROTECTED]>  http://www.omsys.com/
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cudspan dobatch plugin problem (FrameMaker crashes)

2008-01-04 Thread Jeremy H. Griffith
On Fri, 4 Jan 2008 11:35:47 +0100, "Jakob Fix" 
 wrote:

>Also, in case we are unable to resolve this issue, I am considering
>using Omnisys' runfm.exe batch tool.  Would this be a valid
>alternative?

Yes.  And it's also free; for print/PDF output, you just
need to install the demo version:
  http://www.omsys.com/dcl/download.htm

We use it ourselves for producing the User's Guide PDFs
and other formats.  If you set up a .bat file with the
runfm command, and put a shortcut to it on your desktop,
you get one-click production of your PDFs, possibly
several of them at once.  ;-)

-- Jeremy H. Griffith, at Omni Systems Inc.
http://www.omsys.com/


PDF links inside a browser

2008-01-04 Thread Rick Quatro
Hello Framers,

I have some PDFs that are viewed in a browser. Is there a syntax for PDF 
links that will force a new browser window (or tab) to open? Thanks in 
advance.

Rick Quatro
Carmen Publishing
585-659-8267
www.frameexpert.com

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third-party or Frame tools for doc review/collaboration

2008-01-04 Thread Vivek Jain
If you are using FrameMaker 8, you can use "Track Text Edits" for review
purposes. This of course assumes that reviewer also has a copy of
FrameMaker 8 and you can trust the reviewer with the source files.  

For review of the final output, PDF based commenting is probably the
best bet. You may also want to check the "Merge Comments" functionality
in Acrobat when you send the PDF out to multiple reviewers.  

Thanks and regards
Vivek Jain


Keeping Two Tables Together in Frame 6.0

2008-01-04 Thread Stuart Rogers
 > On Wednesday, January 02, 2008 04:49 PM, Theresa Zamborsky wrote:
 >
 > | Does anyone have suggestions of how to keep two tables (that use
 > | different table formats) together in Frame 6.0?  These two tables
 > | are both anchored on the same blank para. line, but sometimes the
 > | second table paginates to the next page.  Because of Frame scripts
 > | that we use, the two tables need to remain anchored on the same
 > | para. line for the time being.  I already tried having the tables
 > | anchored to two separate para. lines and keeping those two para.
 > | lines together, but that breaks our Frame script.
 > |


 >Theresa Zamborsky wrote:
> Hi Lester,
> 
> Thanks for your email response and to the other email response I got
> with similar suggestions.  These are all good suggestions about
> controlling where or how much a single table will break across pages.  
> 
> My issue is that the second table sometimes breaks away from the first
> table, depending on the pagination of each page. I want at least the
> first two lines of the second table to stay together with the first
> table in all instances.  The two tables are both anchored to the same
> blank paragraph line.
> 
Theresa,

Are you saying that the 2nd table sometimes moves to the next page even 
when there is room for its first two rows below the first table?  Or is 
it the case that the 2nd table only moves when there is *not* enough 
room for its first two rows?  If the latter, I can't see a solution -- 
you can't put 6 gallons in a 5-gallon tank.  If the former, have you 
been able to determine what is causing the maverick pagination?


> We thought of putting the first table into an anchored frame inside the
> top (straddled) row of the second table to keep both together in one
> table.  But because of the amount of conditional text that we use, this
> isn't an option either.  The anchored frame will not shrink or expand
> automatically to accommodate the various conditional text versions, and
> the documents are too long for us to adjust the anchored frames
> manually.
> 

Since you're already using Framescript, could you write a script that 
would resize the frames for this scenario?

Best,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

If it makes things work more easily, why isn't it called lubrican?


cudspan dobatch plugin problem (FrameMaker crashes)

2008-01-04 Thread Jakob Fix
Hello and happy new year to all,

I have a problem with Chris Despopoulos'  DoBatch plugin from his
Cudspan series of plugins.  Judging from the mailing list he hasn't
made an appearance yet, but maybe somebody else can clarify.

We're using the DoBatch plugin to save several hundred files (in a
number of batches) as PostScript (in a watched folder that get
converted to PDF).  It worked perfectly while we were using it in
FrameMaker5.5.6+SGML.  However, since we migrated to 7.2, we're
encountering reproducible FrameMaker crashes when using the plugin.
The only available version appears to be 1.0.0.1 dated 17 dec 2001.
Has anybody else encountered this problem and possibly found a
solution to it?

Also, in case we are unable to resolve this issue, I am considering
using Omnisys' runfm.exe batch tool.  Would this be a valid
alternative?

Thank you in advance.
-- 
cheers,
Jakob.


OT (maybe): Saving Watermark Settings in Acrobat 8

2008-01-04 Thread Lin Surasky
Hi all-

I use the watermark tool in Acrobat for indicating "draft" and other
temporary statuses during docs review, since it's faster than doing it
in FrameMaker. However, Acrobat can't seem to save the font family as
part of the watermark settings. It saves everything else (size, color,
opacity, position, etc.) but not the font. Is this is a bug, or is there
some magical reason why this is happening? 

Lin

PS - Yes, I know it's easy enough to just change the font family each
time, but I'm extraordinarily lazy, and also picky. If something is
supposed to work a certain way, I expect it to. I know I also can use a
graphic file instead, but that means our team needs to maintain yet
another file. I'd prefer to keep that to a minimum, since there's always
a rogue employee who wants to delete files on a whim.


Keeping Two Tables Together in Frame 6.0

2008-01-04 Thread Theresa Zamborsky
Hi Stuart,

Yes, the second table will move to the next page when there isn't enough
room on the bottom of the page for its first two rows.  We want to keep
the two tables together in all instances (the first table with at least
the first two lines of the second table).  So if there's not enough room
on the page for the first table AND the first two lines of the second
table, we want them both to go to the next page together.

Thanks,
Theresa


-Original Message-
From: Stuart Rogers [mailto:srog...@phoenix-geophysics.com] 
Sent: Friday, January 04, 2008 9:18 AM
To: Theresa Zamborsky
Cc: framers at lists.frameusers.com
Subject: Re: Keeping Two Tables Together in Frame 6.0


 > On Wednesday, January 02, 2008 04:49 PM, Theresa Zamborsky wrote:
 >
 > | Does anyone have suggestions of how to keep two tables (that use
 > | different table formats) together in Frame 6.0?  These two tables
 > | are both anchored on the same blank para. line, but sometimes the
 > | second table paginates to the next page.  Because of Frame scripts
 > | that we use, the two tables need to remain anchored on the same
 > | para. line for the time being.  I already tried having the tables
 > | anchored to two separate para. lines and keeping those two para.
 > | lines together, but that breaks our Frame script.
 > |


 >Theresa Zamborsky wrote:
> Hi Lester,
> 
> Thanks for your email response and to the other email response I got
> with similar suggestions.  These are all good suggestions about
> controlling where or how much a single table will break across pages.

> 
> My issue is that the second table sometimes breaks away from the first
> table, depending on the pagination of each page. I want at least the
> first two lines of the second table to stay together with the first
> table in all instances.  The two tables are both anchored to the same
> blank paragraph line.
> 
Theresa,

Are you saying that the 2nd table sometimes moves to the next page even 
when there is room for its first two rows below the first table?  Or is 
it the case that the 2nd table only moves when there is *not* enough 
room for its first two rows?  If the latter, I can't see a solution -- 
you can't put 6 gallons in a 5-gallon tank.  If the former, have you 
been able to determine what is causing the maverick pagination?


> We thought of putting the first table into an anchored frame inside
the
> top (straddled) row of the second table to keep both together in one
> table.  But because of the amount of conditional text that we use,
this
> isn't an option either.  The anchored frame will not shrink or expand
> automatically to accommodate the various conditional text versions,
and
> the documents are too long for us to adjust the anchored frames
> manually.
> 

Since you're already using Framescript, could you write a script that 
would resize the frames for this scenario?

Best,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

If it makes things work more easily, why isn't it called lubrican?


OT (maybe): Saving Watermark Settings in Acrobat 8

2008-01-04 Thread Lin Surasky
Hi all-
 
I use the watermark tool in Acrobat for indicating "draft" and other
temporary statuses during docs review, since it's faster than doing it
in FrameMaker. However, Acrobat can't seem to save the font family as
part of the watermark settings. It saves everything else (size, color,
opacity, position, etc.) but not the font. Is this is a bug, or is there
some magical reason why this is happening? 
 
Lin
 
PS - Yes, I know it's easy enough to just change the font family each
time, but I'm extraordinarily lazy, and also picky. If something is
supposed to work a certain way, I expect it to. I know I also can use a
graphic file instead, but that means our team needs to maintain yet
another file. I'd prefer to keep that to a minimum, since there's always
a rogue employee who wants to delete files on a whim.
___


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RoboHelp documentation

2008-01-04 Thread Flato, Gillian
When you say production, do you mean they are just not printing the
manuals? Have you checked if there are PDFS or help files available on
the CD or in the software? 


Thank you,


Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
408.545.6316
408.232.5911
gflato at nanometrics.com


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of D L Reynolds
Sent: Friday, January 04, 2008 4:03 AM
To: framers at lists.frameusers.com
Subject: OT: RoboHelp documentation

We ordered two copies of the Adobe Technical Communications Suite, as  
well as two sets of documentation. The software arrived before  
Thanksgiving, but yesterday we were notified that Adobe had cancelled  
production of the documentation.

We've been able to track down most of the manuals online, but we're  
stuck when it comes to RoboHelp. We've never used this app before and  
really need some guidance. Help files are fine as far as they go, but  
we don't need information in spoonfuls -- we need help seeing the big  
picture. We need a big honking manual.

There is a link to RoboHelp documentation on Adobe's web site, but  
all the docs refer to v.6 and earlier: http://www.adobe.com/support/ 
robohelp/documentation.html

Another Adobe link leads nowhere:  See -- http://www.adobe.com/ 
support/documentation/en/robohelp/
then click the Adobe RoboHelp 7: Getting Started link. All you get is  
an "Access Denied" page.

Phoning Adobe Customer Support was a total waste of time. I spoke to  
several very nice young New Delhi denizens with faux Anglo names, all  
of whom were extremely polite and completely clueless (Adobe's fault,  
not theirs).

We found and ordered a third-party RoboHelp book from Amazon, but  
have no way of assessing quality or completeness. So, can anyone  
recommend other resources for learning RoboHelp? (And when it comes  
to customer support, is Adobe the new Microsoft?)

Many thanks for your consideration,

--D Reynolds
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RE: RoboHelp documentation

2008-01-04 Thread Flato, Gillian
When you say production, do you mean they are just not printing the
manuals? Have you checked if there are PDFS or help files available on
the CD or in the software? 


Thank you,

 
Gillian Flato
Technical Writer (Software)
nanometrics
1550 Buckeye Dr. 
Milpitas, CA. 95035
408.545.6316
408.232.5911
[EMAIL PROTECTED]


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of D L Reynolds
Sent: Friday, January 04, 2008 4:03 AM
To: framers@lists.frameusers.com
Subject: OT: RoboHelp documentation

We ordered two copies of the Adobe Technical Communications Suite, as  
well as two sets of documentation. The software arrived before  
Thanksgiving, but yesterday we were notified that Adobe had cancelled  
production of the documentation.

We've been able to track down most of the manuals online, but we're  
stuck when it comes to RoboHelp. We've never used this app before and  
really need some guidance. Help files are fine as far as they go, but  
we don't need information in spoonfuls -- we need help seeing the big  
picture. We need a big honking manual.

There is a link to RoboHelp documentation on Adobe's web site, but  
all the docs refer to v.6 and earlier: http://www.adobe.com/support/ 
robohelp/documentation.html

Another Adobe link leads nowhere:  See -- http://www.adobe.com/ 
support/documentation/en/robohelp/
then click the Adobe RoboHelp 7: Getting Started link. All you get is  
an "Access Denied" page.

Phoning Adobe Customer Support was a total waste of time. I spoke to  
several very nice young New Delhi denizens with faux Anglo names, all  
of whom were extremely polite and completely clueless (Adobe's fault,  
not theirs).

We found and ordered a third-party RoboHelp book from Amazon, but  
have no way of assessing quality or completeness. So, can anyone  
recommend other resources for learning RoboHelp? (And when it comes  
to customer support, is Adobe the new Microsoft?)

Many thanks for your consideration,

--D Reynolds
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cudspan dobatch plugin problem (FrameMaker crashes)

2008-01-04 Thread Rick Quatro
Hi Jakob,

I am biased towards FrameScript ($149, http://www.framescript.com), as it 
gives you so many more options for FrameMaker automation.

Rick Quatro
Carmen Publishing
585-659-8267
www.frameexpert.com


> Hello and happy new year to all,
>
> I have a problem with Chris Despopoulos'  DoBatch plugin from his
> Cudspan series of plugins.  Judging from the mailing list he hasn't
> made an appearance yet, but maybe somebody else can clarify.
>
> We're using the DoBatch plugin to save several hundred files (in a
> number of batches) as PostScript (in a watched folder that get
> converted to PDF).  It worked perfectly while we were using it in
> FrameMaker5.5.6+SGML.  However, since we migrated to 7.2, we're
> encountering reproducible FrameMaker crashes when using the plugin.
> The only available version appears to be 1.0.0.1 dated 17 dec 2001.
> Has anybody else encountered this problem and possibly found a
> solution to it?
>
> Also, in case we are unable to resolve this issue, I am considering
> using Omnisys' runfm.exe batch tool.  Would this be a valid
> alternative?
>
> Thank you in advance.
> -- 
> cheers,
> Jakob.



Re: third-party or Frame tools for doc review/collaboration

2008-01-04 Thread Vivek Jain
If you are using FrameMaker 8, you can use "Track Text Edits" for review
purposes. This of course assumes that reviewer also has a copy of
FrameMaker 8 and you can trust the reviewer with the source files.  

For review of the final output, PDF based commenting is probably the
best bet. You may also want to check the "Merge Comments" functionality
in Acrobat when you send the PDF out to multiple reviewers.  

Thanks and regards
Vivek Jain
___


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RE: Framers Digest, Vol 27, Issue 3

2008-01-04 Thread Theresa Zamborsky
Thanks for the suggestion, Ann.  We thought of this too.  Because of the
complexity of the information and the number of columns in the first
table (as many as 33), I couldn't make this method work either.

Theresa


-Original Message-
From: Ann Balaban [mailto:[EMAIL PROTECTED] 
Sent: Thursday, January 03, 2008 8:21 AM
To: Theresa Zamborsky
Subject: FW: Framers Digest, Vol 27, Issue 3

I would probably end up making one table and just formatting the
sections differently
using straddles and splits. I'll be interested in seeing what kind of
response you get.

Regards,
annb
---
The T System
469-791-2454

-Original Message-
Message: 7
Date: Wed, 2 Jan 2008 13:49:15 -0800
From: "Theresa Zamborsky" <[EMAIL PROTECTED]>
Subject: Keeping Two Tables Together in Frame 6.0
To: 
Message-ID:
<[EMAIL PROTECTED]>
Content-Type: text/plain;   charset="us-ascii"

Hi, 

Does anyone have suggestions of how to keep two tables (that use
different table formats) together in Frame 6.0?  These two tables are
both anchored on the same blank para. line, but sometimes the second
table paginates to the next page.  Because of Frame scripts that we use,
the two tables need to remain anchored on the same para. line for the
time being.  I already tried having the tables anchored to two separate
para. lines and keeping those two para. lines together, but that breaks
our Frame script.  

Any suggestions would be appreciated.

Thanks,

Theresa
___


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RE: Keeping Two Tables Together in Frame 6.0

2008-01-04 Thread Theresa Zamborsky
Hi Lester,

Thanks for your email response and to the other email response I got
with similar suggestions.  These are all good suggestions about
controlling where or how much a single table will break across pages.  

My issue is that the second table sometimes breaks away from the first
table, depending on the pagination of each page. I want at least the
first two lines of the second table to stay together with the first
table in all instances.  The two tables are both anchored to the same
blank paragraph line.

We thought of putting the first table into an anchored frame inside the
top (straddled) row of the second table to keep both together in one
table.  But because of the amount of conditional text that we use, this
isn't an option either.  The anchored frame will not shrink or expand
automatically to accommodate the various conditional text versions, and
the documents are too long for us to adjust the anchored frames
manually.

Thanks,
Theresa


-Original Message-
From: Lester C. Smalley [mailto:[EMAIL PROTECTED] 
Sent: Thursday, January 03, 2008 7:22 AM
To: Theresa Zamborsky; framers@lists.frameusers.com
Subject: RE: Keeping Two Tables Together in Frame 6.0

Theresa -

Is it acceptable to have the tables themselves break over page/column
boundaries?

You should check the Orphan Row setting (in the Basic tab of the table
designer) and change the value to a smaller figure, even down to its
minimum setting of 1.  Note that this is explicitly only orphan rows -
there is no "widow row" option, so you could get an initial single row
and then the balance of the table on the next page.  There is also the
possibility that the rows have a custom minimum height or Keep with
Next/Previous settings (both controlled via Table > Row Format) that
affect how a table breaks if necessary.

You might also reduce the cell margins of the table design, and also of
the paragraphs used in the cells (under the Table Cell tab of the
paragraph designer) to reduce the vertical space needed for the contents
of a row.

The table's Space Above/Space Below  properties may also affect
pagination.

Finally, does the anchoring paragraph have its Keep with Next, or the
next paragraph the Keep with Previous, setting enabled?

On Wednesday, January 02, 2008 04:49 PM, Theresa Zamborsky wrote:

| Does anyone have suggestions of how to keep two tables (that use
| different table formats) together in Frame 6.0?  These two tables
| are both anchored on the same blank para. line, but sometimes the
| second table paginates to the next page.  Because of Frame scripts 
| that we use, the two tables need to remain anchored on the same
| para. line for the time being.  I already tried having the tables
| anchored to two separate para. lines and keeping those two para.
| lines together, but that breaks our Frame script.  
| 
| Any suggestions would be appreciated.
| 
|
| Thanks,
| 
| Theresa

I hope this helps.


- Lester 
---
Lester C. Smalley  Email: lsmalley AT infocon DOT com   
Information Consultants, Inc.  Phone: 302-239-2942 FAX: 302-239-1712
Yorklyn, DE  19736   Web: www.infocon.com   
---

 

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OT: RoboHelp documentation

2008-01-04 Thread D L Reynolds
We ordered two copies of the Adobe Technical Communications Suite, as  
well as two sets of documentation. The software arrived before  
Thanksgiving, but yesterday we were notified that Adobe had cancelled  
production of the documentation.

We've been able to track down most of the manuals online, but we're  
stuck when it comes to RoboHelp. We've never used this app before and  
really need some guidance. Help files are fine as far as they go, but  
we don't need information in spoonfuls -- we need help seeing the big  
picture. We need a big honking manual.

There is a link to RoboHelp documentation on Adobe's web site, but  
all the docs refer to v.6 and earlier: http://www.adobe.com/support/ 
robohelp/documentation.html

Another Adobe link leads nowhere:  See -- http://www.adobe.com/ 
support/documentation/en/robohelp/
then click the Adobe RoboHelp 7: Getting Started link. All you get is  
an "Access Denied" page.

Phoning Adobe Customer Support was a total waste of time. I spoke to  
several very nice young New Delhi denizens with faux Anglo names, all  
of whom were extremely polite and completely clueless (Adobe's fault,  
not theirs).

We found and ordered a third-party RoboHelp book from Amazon, but  
have no way of assessing quality or completeness. So, can anyone  
recommend other resources for learning RoboHelp? (And when it comes  
to customer support, is Adobe the new Microsoft?)

Many thanks for your consideration,

--D Reynolds


Re: cudspan dobatch plugin problem (FrameMaker crashes)

2008-01-04 Thread Rick Quatro
Hi Jakob,

I am biased towards FrameScript ($149, http://www.framescript.com), as it 
gives you so many more options for FrameMaker automation.

Rick Quatro
Carmen Publishing
585-659-8267
www.frameexpert.com


> Hello and happy new year to all,
>
> I have a problem with Chris Despopoulos'  DoBatch plugin from his
> Cudspan series of plugins.  Judging from the mailing list he hasn't
> made an appearance yet, but maybe somebody else can clarify.
>
> We're using the DoBatch plugin to save several hundred files (in a
> number of batches) as PostScript (in a watched folder that get
> converted to PDF).  It worked perfectly while we were using it in
> FrameMaker5.5.6+SGML.  However, since we migrated to 7.2, we're
> encountering reproducible FrameMaker crashes when using the plugin.
> The only available version appears to be 1.0.0.1 dated 17 dec 2001.
> Has anybody else encountered this problem and possibly found a
> solution to it?
>
> Also, in case we are unable to resolve this issue, I am considering
> using Omnisys' runfm.exe batch tool.  Would this be a valid
> alternative?
>
> Thank you in advance.
> -- 
> cheers,
> Jakob.

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OT: RoboHelp documentation

2008-01-04 Thread D L Reynolds
We ordered two copies of the Adobe Technical Communications Suite, as  
well as two sets of documentation. The software arrived before  
Thanksgiving, but yesterday we were notified that Adobe had cancelled  
production of the documentation.

We've been able to track down most of the manuals online, but we're  
stuck when it comes to RoboHelp. We've never used this app before and  
really need some guidance. Help files are fine as far as they go, but  
we don't need information in spoonfuls -- we need help seeing the big  
picture. We need a big honking manual.

There is a link to RoboHelp documentation on Adobe's web site, but  
all the docs refer to v.6 and earlier: http://www.adobe.com/support/ 
robohelp/documentation.html

Another Adobe link leads nowhere:  See -- http://www.adobe.com/ 
support/documentation/en/robohelp/
then click the Adobe RoboHelp 7: Getting Started link. All you get is  
an "Access Denied" page.

Phoning Adobe Customer Support was a total waste of time. I spoke to  
several very nice young New Delhi denizens with faux Anglo names, all  
of whom were extremely polite and completely clueless (Adobe's fault,  
not theirs).

We found and ordered a third-party RoboHelp book from Amazon, but  
have no way of assessing quality or completeness. So, can anyone  
recommend other resources for learning RoboHelp? (And when it comes  
to customer support, is Adobe the new Microsoft?)

Many thanks for your consideration,

--D Reynolds
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cudspan dobatch plugin problem (FrameMaker crashes)

2008-01-04 Thread Jakob Fix
Hello and happy new year to all,

I have a problem with Chris Despopoulos'  DoBatch plugin from his
Cudspan series of plugins.  Judging from the mailing list he hasn't
made an appearance yet, but maybe somebody else can clarify.

We're using the DoBatch plugin to save several hundred files (in a
number of batches) as PostScript (in a watched folder that get
converted to PDF).  It worked perfectly while we were using it in
FrameMaker5.5.6+SGML.  However, since we migrated to 7.2, we're
encountering reproducible FrameMaker crashes when using the plugin.
The only available version appears to be 1.0.0.1 dated 17 dec 2001.
Has anybody else encountered this problem and possibly found a
solution to it?

Also, in case we are unable to resolve this issue, I am considering
using Omnisys' runfm.exe batch tool.  Would this be a valid
alternative?

Thank you in advance.
-- 
cheers,
Jakob.
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