Re: Customer Support in Adobe is non-existent

2009-07-16 Thread Klaus Daube
Friends of FremeMaker,

Before blaming the bad customer support of Adobe for some situation, 
please consider the following (my personal opinion/experience):

- Will You get manufacturer support for a 15 year old car? You may find 
a garage 
  somewhere out there which still has some spare parts in their 
backyarad or have
  found out that some parts of the new cars also fit in the old ones. 
But You need
  to thind this yourself (with the help of Your friends).

- Once we have an FM-realease 9 available, and related software 
(Acrobat) has also
  reached level 9 one can not assume that all combinations of old-new 
versions are
  working. There is no such thing as guaranteed backwards 
compatibility. Have You
  tried to run Word-6 macros in Word-2007? Even upwards compatibility 
is rare.

- FrameMaker is one of the most tolerant programs I know concerning age 
of documents.
  You can still open version 3 documents in FM-9 and always save at 
least 1 level
  lower than the current version is. In FM-9 you even can save in MIF-
7. This is to
  serve the 'before Unicode' environments. Of course the development 
leaves certain
  functions behind (FM-9 does not support the virtual fonts needed 
until FM-7 for
  non-western languages). At which date cars lost their hand crank or 
the windows
  hand lever? If a thunderstorm arrives you need to have the key for 
the car to close
  the windows!

- If it works, don't fix it. There are so many automatic processes out 
there using
  the good old FM-5.5 on Unix (e.g. Statistisches Amt des Kantons 
Luzern, Schweizerische
  Nationalbank) generating statistical brochures and books month after 
month. They will
  use this mechanism even after Adobe may have ceased to exist.

- Like any company also Adobe wants to make money with their work. In 
recent time
  Adobe has increased interaction with their customers significantly 
and fixing
  problems in FrameMaker really has a new pace. Do You get fixes for 
Windows 2K any
  more? Of course support always concentrates on the new products and 
deminishes for
  the old ones. Even companies have only a limited 'brain' to keep 
knowledge.

Klaus Daube 

~~
Docu + Design Daube; Schäracher 11; CH-8053 Zürich
Technical documentation  consultancy; On-line and paper
F: +41-44-422 86 25  E: d...@daube.ch  W: www.daube.ch

___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


RE: FM 7.0 and Acrobat 9

2009-07-16 Thread Shlomo Perets
Fred,

You wrote:

Umm, the discussion is not about print to PDF, which is actually the 
method that several of us have been recommending all along. ...

This method may produce decent results when a book is printed to a single 
PDF file, but it fails when a book is printed to multiple PDF (each chapter 
becoming a separate PDF).
Cross-file links are generated properly, pointing to the expected 
chapter.PDF files; but the PDF files are named differently (with a book 
name prefix), and therefore all cross-file links are bad.

For example, the sample ecology book included with FrameMaker generates the 
following PDFs when printed to PDF as multiple PDFs:
ecology.book(ecologyTOC.pdf
ecology.book(resource.pdf
ecology.book(concern.pdf
ecology.book(response.pdf
ecology.book(ecologyIX.pdf


Shlomo Perets

MicroType * http://www.microtype.com
FrameMaker/Acrobat training  consulting * FM-to-Acrobat TimeSavers/Assistants



___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


RE: FM 7.0 and Acrobat 9

2009-07-16 Thread Fred Ridder

Thanks for clarifying this shortcoming of the print to PDF method, Shlomo.

Now that you mention it, I do recall having heard about it. But since it has 
been years since I was called upon to produce a multiple PDF set from a single 
book, it hasn't been an issue for me and I apparently didn't invest any effort 
in remembering it. Now I will.

-Fred Ridder


 Date: Thu, 16 Jul 2009 13:18:07 +0300
 To: docu...@hotmail.com
 From: shlo...@microtype.com
 Subject: RE: FM 7.0 and Acrobat 9
 CC: fram...@frameusers.com
 
 Fred,
 
 You wrote:
 
 Umm, the discussion is not about print to PDF, which is actually the 
 method that several of us have been recommending all along. ...
 
 This method may produce decent results when a book is printed to a single 
 PDF file, but it fails when a book is printed to multiple PDF (each chapter 
 becoming a separate PDF).
 Cross-file links are generated properly, pointing to the expected 
 chapter.PDF files; but the PDF files are named differently (with a book 
 name prefix), and therefore all cross-file links are bad.
 
 For example, the sample ecology book included with FrameMaker generates the 
 following PDFs when printed to PDF as multiple PDFs:
 ecology.book(ecologyTOC.pdf
 ecology.book(resource.pdf
 ecology.book(concern.pdf
 ecology.book(response.pdf
 ecology.book(ecologyIX.pdf
 
 
 Shlomo Perets
 
 MicroType * http://www.microtype.com
 FrameMaker/Acrobat training  consulting * FM-to-Acrobat TimeSavers/Assistants

___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


Re: OT: Heading levels in a UG

2009-07-16 Thread Andy Kass
Very interesting topic, and quite a funny anecdote about ET pigeonholing tech 
writers. We have 4 levels in our templates, including the chapter title, but 
usually avoid going down to 4. So most content is under

1 Chapter Title (actually a Heading 1)
1.2 Heading 2
1.2.3 Heading 3

For our type of doc (user and admin guide for GUI-based application), this 
really covers it. We find that if we have smaller pieces, we put them together 
in a bulleted list with lead-ins (* Lead-in - Text...) or in a table. Both 
easily support 1-3 paragraphs per item and provide a way of grouping similar 
information (button functionality, etc.). One thing we do is flatten some 
levels, when the logical distinction between them is not important. You can 
also refactor the lower levels to a higher level especially if it is more in 
line with use cases. To illustrate both techniques:

1. Administration  VS 1. Administration with the GUI
1.1 User Management   1.1 Creating Users
1.1.1 Creating Users  1.2 Deleting Users
1.1.1.1 Creating Users with the GUI   1.3 Creating Roles
1.1.1.2 Creating Users with the CLI   1.4 Creating Roles
1.1.2 Deleting Users  
1.1.2.1 Deleting Users with the GUI   2. Administration with the CLI
1.1.2.1 Deleting Users with the CLI   2.1 Creating Users
1.2 Role Management   2.2 Deleting Users
1.2.1 Creating Roles  2.3 Creating Roles
1.1.2.1 Creating Roles with the GUI   1.4 Creating Roles
1.1.2.1 Creating Roles with the CLI
1.2.2 Deleting Roles
1.1.2.1 Deleting Roles with the GUI  
1.1.2.1 Deleting Roles with the CLI

We do use heading 4s for really big chunks of subordinate matter. For reference 
docs, sometimes the extra levels are unavoidable due to the complexity and 
levels in the product itself.

  Andy

ak...@jaspersoft.com

Original message:

On Wed, Jul 15, 2009 at 7:31 AM, Lin Simsljsims...@gmail.com wrote:
 On Wed, Jul 15, 2009 at 3:25 AM, Evanth,
 Henrikhenrik.eva...@sonyericsson.com wrote:
 Hi All

 I have an off-topic question that may or may not interest you.

 We are having a discussion at the office regarding the maximum levels of 
 heading that a User guide/User manual can/should contain. Do you know of any 
 best practice rules that define how deep a publication should/could be. 
 Personally I think that 6 levels is too deep for a user, but that is just a 
 personal preference that I cannot back up with evidence.

 Heading 1
 ? Heading 2
 ? ? ?Heading 3
 ? ? ? ? Heading 4
 ? ? ? ? ? ?Heading 5
 ? ? ? ? ? ? ? Heading 6

 Insights, comments or instructions are highly appreciated.

 I attended an Edward Tufte seminar a number of years ago. He does book
 signings at these, and while he was signing my copies he asked my
 profession. When I said technical writer, his response was No more
 than 3 levels of headings.

 --
 Lin Sims
 ___


Art Campbell says it this way:

I agree, four is as many as you need (and, I believe the most I've
ever seen in a published book) -- if you think you need more, it may
be because of an organizational problem.

I guess Tufte didn't verbally indicate * and G with his comment.
His methods of providing multiple layers of information - sparklines,
common measurement references across graphics that vary in scale, and
various graphic schemes that indicate data and information
relationships - present much of the additional levels of information,
without additional heading levels. IOW, organizational problem
solutions.

Regards,

Peter
__
Peter Gold
KnowHow ProServices


___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


Index of Scripture References

2009-07-16 Thread Shuttleworth, Roger
Hello All

 

I have a document that contains Bible references as footnotes (e.g. Romans 
3:12). I'd like to construct an Index of Scripture References at the end of
the book, listing the references in biblical order rather than alphabetical, 
but this presents problems for the sort order. Some widely spaced books
start with the same letter (e.g. Ruth and Romans), while others start with a 
number (e.g. 1 Samuel, 2 Corinthians).

 

My assumption is to use an index of markers. On the reference page I've been 
playing with the group titles (removed 'em) and the Sort Order
($numerics, etc.). I've also tried setting the sort order within the marker 
itself using the [aaa] idea. However, no progress. I see such indexes in
published books and can't imagine they are created and maintained by hand. Any 
ideas? I'm using FM 7.1.

 

Thanks.

 

Roger Shuttleworth

London, Canada

 

 

___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


RE: Index of Scripture References

2009-07-16 Thread Rick Quatro
Hi Roger,

You should be able to change the sort order using the bracketed sort text.
You could set a numeric value for each of the biblical books, depending on
their placement in the Bible. For example, Romans 3:12 could be [45003012],
where 45 is the book number, 003 is the chapter, and 012 is the verse.
Notice that the chapters and verses are padded out to 3 characters to
accommodate, for example, Psalm 119:105. Books are padded to 2 characters,
so Genesis 1:1 would be [01001001].

To make this practical, you could use FrameScript to read the references in
the markers and add the appropriate bracketed text to the end of each
marker. Please let me know if you have any questions or comments.

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-659-8267


Hello All

I have a document that contains Bible references as footnotes (e.g. Romans
3:12). I'd like to construct an Index of Scripture References at the end of
the book, listing the references in biblical order rather than alphabetical,
but this presents problems for the sort order. Some widely spaced books
start with the same letter (e.g. Ruth and Romans), while others start with a
number (e.g. 1 Samuel, 2 Corinthians).

My assumption is to use an index of markers. On the reference page I've been
playing with the group titles (removed 'em) and the Sort Order
($numerics, etc.). I've also tried setting the sort order within the
marker itself using the [aaa] idea. However, no progress. I see such indexes
in
published books and can't imagine they are created and maintained by hand.
Any ideas? I'm using FM 7.1.

Thanks.

Roger Shuttleworth

London, Canada


___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


RE: Index of Scripture References

2009-07-16 Thread Ann Zdunczyk
Specifying the sort using the [aaa] should work. I have used this a number
of times.

Z

**
Ann Zdunczyk
President
a2z Publishing, Inc.
Language Layout,  Translation Consulting,  Template Creation
Phone: (336)922-1271
Fax:   (888)523-2028
Cell:  (336)456-4493
Cell 2:(336)655-4783
http://www.a2z-pub.com
**

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Shuttleworth,
Roger
Sent: Thursday, July 16, 2009 12:19
To: framers@lists.frameusers.com
Subject: Index of Scripture References

Hello All

 

I have a document that contains Bible references as footnotes (e.g. Romans
3:12). I'd like to construct an Index of Scripture References at the end of
the book, listing the references in biblical order rather than alphabetical,
but this presents problems for the sort order. Some widely spaced books
start with the same letter (e.g. Ruth and Romans), while others start with a
number (e.g. 1 Samuel, 2 Corinthians).

 

My assumption is to use an index of markers. On the reference page I've been
playing with the group titles (removed 'em) and the Sort Order
($numerics, etc.). I've also tried setting the sort order within the
marker itself using the [aaa] idea. However, no progress. I see such indexes
in
published books and can't imagine they are created and maintained by hand.
Any ideas? I'm using FM 7.1.

 

Thanks.

 

Roger Shuttleworth

London, Canada

 

 

___


You are currently subscribed to Framers as azdunc...@triad.rr.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit
http://lists.frameusers.com/mailman/options/framers/azdunczyk%40triad.rr.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.

___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


RE: Index of Scripture References

2009-07-16 Thread Fred Ridder

Roger, 
The first thing to realize is that many published books have indexes that were 
compiled by a professional indexer, working from galleys and using a dedicated 
indexing software tool like CINDEX or SKY Index rather than one that is built 
from embedded index codes in the authoring tool. 

But having said that, you should be able to accomplish what you seek to do 
using the system that Rick Quatro outlined. 

-FR
 
 Subject: Index of Scripture References
 Date: Thu, 16 Jul 2009 12:19:02 -0400
 From: roger_shuttlewo...@tvworks.com
 To: framers@lists.frameusers.com
 
 Hello All
 
 
 
 I have a document that contains Bible references as footnotes (e.g. Romans 
 3:12). I'd like to construct an Index of Scripture References at the end of
 the book, listing the references in biblical order rather than alphabetical, 
 but this presents problems for the sort order. Some widely spaced books
 start with the same letter (e.g. Ruth and Romans), while others start with a 
 number (e.g. 1 Samuel, 2 Corinthians).
 
 
 
 My assumption is to use an index of markers. On the reference page I've been 
 playing with the group titles (removed 'em) and the Sort Order
 ($numerics, etc.). I've also tried setting the sort order within the marker 
 itself using the [aaa] idea. However, no progress. I see such indexes in
 published books and can't imagine they are created and maintained by hand. 
 Any ideas? I'm using FM 7.1.
 
 
 
 Thanks.
 
 
 
 Roger Shuttleworth
 
 London, Canada
 
 
 
 
 
 ___
 
 
 You are currently subscribed to Framers as docu...@hotmail.com.
 
 Send list messages to fram...@lists.frameusers.com.
 
 To unsubscribe send a blank email to 
 framers-unsubscr...@lists.frameusers.com
 or visit 
 http://lists.frameusers.com/mailman/options/framers/docudoc%40hotmail.com
 
 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.
___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


Re: Frame x-refs that wrap and work fine do not work in PDF

2009-07-16 Thread obair
You refer below to having multiple hypertext markers in the same paragraph.

This is not related to that. This happens even when the link is the only one in 
the graph. The issue happens when the link wraps to the second line.

With that information in mind, do you still think that this is tied to the 
TimeSavers setting of Ignore duplicate 
markers (Links/General tab, under Advanced)?

Paul
 
On Wednesday, July 15, 2009, at 12:41AM, Shlomo Perets 
shlomo.per...@microtype.com wrote:
Paul,

You wrote:

I am just after noticing that, in my PDFs, links that wrap and go to a 
second line are not active in the part of the link that is on the second line.
The start of the link, on the first line, works fine.
All x-refs that wrap in Frame work fine in Frame.
I never saw this behavior before in a PDF made from a Frame file.
Does anyone have any guess as to why this is happening?
Thanks.
I am using timesavers and IXgen, in case it matters.


Yes, this is related to the TimeSavers setting of Ignore duplicate 
markers (Links/General tab, under Advanced).

Occasionally FrameMaker processes a single hypertext marker twice or more 
(this can be clearly seen in the PS file, or if you convert to PDF, with or 
without TimeSavers).

Other than turning on Ignore duplicate markers, you can suppress 
duplicate features by selecting the hypertext marker only and applying a 
character property or format to it. Depending on your use for hypertext 
markers, another option is to avoid having multiple hypertext markers in 
the same paragraph.

[ Note: suppressing the cross-reference link made sense in conjunction with 
the Side Links feature, where a clickable symbol replaces the active 
area, and only one symbol is needed even when the cross-reference is split 
between two lines, see
http://www.microtype.com/showcase/NavigationAsst/SideLinks1.pdf or 
http://www.microtype.com/showcase/NavigationAsst/SideLinks2.pdf ]



Shlomo Perets

MicroType * http://www.microtype.com
FrameMaker/Acrobat training  consulting * FM-to-Acrobat TimeSavers/Assistants

--

1-hour webinars (free), starting 10am PDT | 1pm EDT | 5pm UTC/GMT:

Tuesday, July 21: Effective PDF Bookmarks with FrameMaker-to-Acrobat 
TimeSavers
https://student.gototraining.com/register/1035786782006430995

Tuesday, August 18: Enhancing PDFs with Form Fields (with FM-to-Acrobat 
TimeSavers + Form Asst)
https://student.gototraining.com/register/3420308416844530916






___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


RE: Frame x-refs that wrap and work fine do not work in PDF

2009-07-16 Thread Fred Ridder


Paul,

Are you certain that the misbehaving links are coded in the FrameMaker source 
as hypertext Go to URL commands with the complete address? If not, you may be 
seeing one of the shortcomings of the links that Acrobat automatically creates 
after the fact as it parses the PDF. Acrobat is smart enough to do basic 
pattern matching to identify strings that start with http: or that have an @ in 
the middle as URLs and e-mail addresses. But it is *not* smart enough to look 
past the end of the current line to see if there are any additional characters 
that are the completion of the URL or address. 

-Fred Ridder

 
 Date: Thu, 16 Jul 2009 09:58:17 -0700
 From: ob...@me.com
 To: shlomo.per...@microtype.com
 Subject: Re: Frame x-refs that wrap and work fine do not work in PDF
 CC: fram...@frameusers.com; frame2acro...@yahoogroups.com
 
 You refer below to having multiple hypertext markers in the same paragraph.
 
 This is not related to that. This happens even when the link is the only one 
 in the graph. The issue happens when the link wraps to the second line.
 
 With that information in mind, do you still think that this is tied to the 
 TimeSavers setting of Ignore duplicate 
 markers (Links/General tab, under Advanced)?
 
 Paul
 
 On Wednesday, July 15, 2009, at 12:41AM, Shlomo Perets 
 shlomo.per...@microtype.com wrote:
 Paul,
 
 You wrote:
 
 I am just after noticing that, in my PDFs, links that wrap and go to a 
 second line are not active in the part of the link that is on the second 
 line.
 The start of the link, on the first line, works fine.
 All x-refs that wrap in Frame work fine in Frame.
 I never saw this behavior before in a PDF made from a Frame file.
 Does anyone have any guess as to why this is happening?
 Thanks.
 I am using timesavers and IXgen, in case it matters.
 
 
 Yes, this is related to the TimeSavers setting of Ignore duplicate 
 markers (Links/General tab, under Advanced).
 
 Occasionally FrameMaker processes a single hypertext marker twice or more 
 (this can be clearly seen in the PS file, or if you convert to PDF, with or 
 without TimeSavers).
 
 Other than turning on Ignore duplicate markers, you can suppress 
 duplicate features by selecting the hypertext marker only and applying a 
 character property or format to it. Depending on your use for hypertext 
 markers, another option is to avoid having multiple hypertext markers in 
 the same paragraph.
 
 [ Note: suppressing the cross-reference link made sense in conjunction with 
 the Side Links feature, where a clickable symbol replaces the active 
 area, and only one symbol is needed even when the cross-reference is split 
 between two lines, see
 http://www.microtype.com/showcase/NavigationAsst/SideLinks1.pdf or 
 http://www.microtype.com/showcase/NavigationAsst/SideLinks2.pdf ]
 
 
 
 Shlomo Perets
 
 MicroType * http://www.microtype.com
 FrameMaker/Acrobat training  consulting * FM-to-Acrobat 
 TimeSavers/Assistants
 
 --
 
 1-hour webinars (free), starting 10am PDT | 1pm EDT | 5pm UTC/GMT:
 
 Tuesday, July 21: Effective PDF Bookmarks with FrameMaker-to-Acrobat 
 TimeSavers
 https://student.gototraining.com/register/1035786782006430995
 
 Tuesday, August 18: Enhancing PDFs with Form Fields (with FM-to-Acrobat 
 TimeSavers + Form Asst)
 https://student.gototraining.com/register/3420308416844530916
 
 
 
 
 
 
 ___
 
 
 You are currently subscribed to Framers as docu...@hotmail.com.
 
 Send list messages to fram...@lists.frameusers.com.
 
 To unsubscribe send a blank email to 
 framers-unsubscr...@lists.frameusers.com
 or visit 
 http://lists.frameusers.com/mailman/options/framers/docudoc%40hotmail.com
 
 Send administrative questions to listad...@frameusers.com. Visit
 http://www.frameusers.com/ for more resources and info.
___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


Re: Frame x-refs that wrap and work fine do not work in PDF

2009-07-16 Thread Shlomo Perets
Paul,

It is most likely that what you see is indeed related to the TimeSavers 
settings of Ignore duplicate markers. I suggest that you try turning it 
off, redistill and inspect the result.

If it is indeed the case, consider using the other workarounds mentioned to 
prevent a hypertext marker from being duplicated in the PDF.

Shlomo


At 7/16/200909:58 AM, obair wrote:
You refer below to having multiple hypertext markers in the same paragraph.

This is not related to that. This happens even when the link is the only 
one in the graph. The issue happens when the link wraps to the second line.

With that information in mind, do you still think that this is tied to the 
TimeSavers setting of Ignore duplicate
 markers (Links/General tab, under Advanced)?

Paul

On Wednesday, July 15, 2009, at 12:41AM, Shlomo Perets 
shlomo.per...@microtype.com wrote:
 Paul,
 
 You wrote:
 
 I am just after noticing that, in my PDFs, links that wrap and go to a
 second line are not active in the part of the link that is on the 
 second line.
 The start of the link, on the first line, works fine.
 All x-refs that wrap in Frame work fine in Frame.
 I never saw this behavior before in a PDF made from a Frame file.
 Does anyone have any guess as to why this is happening?
 Thanks.
 I am using timesavers and IXgen, in case it matters.
 
 
 Yes, this is related to the TimeSavers setting of Ignore duplicate
 markers (Links/General tab, under Advanced).
 
 Occasionally FrameMaker processes a single hypertext marker twice or more
 (this can be clearly seen in the PS file, or if you convert to PDF, with or
 without TimeSavers).
 
 Other than turning on Ignore duplicate markers, you can suppress
 duplicate features by selecting the hypertext marker only and applying a
 character property or format to it. Depending on your use for hypertext
 markers, another option is to avoid having multiple hypertext markers in
 the same paragraph.
 
 [ Note: suppressing the cross-reference link made sense in conjunction with
 the Side Links feature, where a clickable symbol replaces the active
 area, and only one symbol is needed even when the cross-reference is split
 between two lines, see
 http://www.microtype.com/showcase/NavigationAsst/SideLinks1.pdf or
 http://www.microtype.com/showcase/NavigationAsst/SideLinks2.pdf ]
 
 
 
 Shlomo Perets
 
 MicroType * http://www.microtype.com
 FrameMaker/Acrobat training  consulting * FM-to-Acrobat 
 TimeSavers/Assistants
 
 --
 
 1-hour webinars (free), starting 10am PDT | 1pm EDT | 5pm UTC/GMT:
 
 Tuesday, July 21: Effective PDF Bookmarks with FrameMaker-to-Acrobat
 TimeSavers
 https://student.gototraining.com/register/1035786782006430995
 
 Tuesday, August 18: Enhancing PDFs with Form Fields (with FM-to-Acrobat
 TimeSavers + Form Asst)
 https://student.gototraining.com/register/3420308416844530916
 
 
 
 
 
 


___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


Re: [f2a] Re: Frame x-refs that wrap and work fine do not work in PDF

2009-07-16 Thread obair
 Yes, clearing the ignore dup markers  checkbox returns my wrapping Frame 
x-refs to a functional state.

And I found that, in the one case that initially triggered the need for the 
ignore dup markers  checkbox, if I move the hypertext marker pair to the 
paragraph just above where it was in Frame, and re-do the PDF, that marker is 
no longer double-listed in the User Guide Changes in this Release part of the 
PDF's bookmarks area.

Yahoo...

Thanks.

Paul

On Thursday, July 16, 2009, at 11:00AM, Shlomo Perets shlo...@microtype.com 
wrote:
___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


Re: Automated way to import formats?

2009-07-16 Thread Chris Despopoulos
ShamelessPlug
You can use TemplateMapper...  It sets up a project to manage import from a new 
template into a legacy book.  You create map files that manage how to import 
individual formats (turn LegacyBody into NewBody), and load legacy, template, 
and map files into a project.  The project can import pgf, char, table, xref 
fprmats, plus cond text tags, master page usage, variable names, and ref page 
usage.  If you have a lot of importing to do, it might be the product for you.  
You can see more about it at http://www.cudspan.net.
/ShamelseePlug

Cheers  cud



  
___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


RE: Customer Support in Adobe is non-existent

2009-07-16 Thread Richard Melanson
You make many very good points, thank you for the perspective Klaus.
Rick 

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Klaus Daube
Sent: Thursday, July 16, 2009 4:48 AM
To: framers@lists.frameusers.com
Subject: Re: Customer Support in Adobe is non-existent

Friends of FremeMaker,

Before blaming the bad customer support of Adobe for some situation, please 
consider the following (my personal opinion/experience):

- Will You get manufacturer support for a 15 year old car? You may find a garage
  somewhere out there which still has some spare parts in their backyarad or 
have
  found out that some parts of the new cars also fit in the old ones. 
But You need
  to thind this yourself (with the help of Your friends).

- Once we have an FM-realease 9 available, and related software
(Acrobat) has also
  reached level 9 one can not assume that all combinations of old-new versions 
are
  working. There is no such thing as guaranteed backwards compatibility. Have 
You
  tried to run Word-6 macros in Word-2007? Even upwards compatibility is rare.

- FrameMaker is one of the most tolerant programs I know concerning age of 
documents.
  You can still open version 3 documents in FM-9 and always save at least 1 
level
  lower than the current version is. In FM-9 you even can save in MIF- 7. This 
is to
  serve the 'before Unicode' environments. Of course the development leaves 
certain
  functions behind (FM-9 does not support the virtual fonts needed until FM-7 
for
  non-western languages). At which date cars lost their hand crank or the 
windows
  hand lever? If a thunderstorm arrives you need to have the key for the car to 
close
  the windows!

- If it works, don't fix it. There are so many automatic processes out there 
using
  the good old FM-5.5 on Unix (e.g. Statistisches Amt des Kantons Luzern, 
Schweizerische
  Nationalbank) generating statistical brochures and books month after month. 
They will
  use this mechanism even after Adobe may have ceased to exist.

- Like any company also Adobe wants to make money with their work. In recent 
time
  Adobe has increased interaction with their customers significantly and fixing
  problems in FrameMaker really has a new pace. Do You get fixes for Windows 2K 
any
  more? Of course support always concentrates on the new products and 
deminishes for
  the old ones. Even companies have only a limited 'brain' to keep knowledge.

Klaus Daube 

~~
Docu + Design Daube; Schäracher 11; CH-8053 Zürich Technical documentation  
consultancy; On-line and paper
F: +41-44-422 86 25  E: d...@daube.ch  W: www.daube.ch

___


You are currently subscribed to Framers as rmelan...@spirecorp.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/rmelanson%40spirecorp.com

Send administrative questions to listad...@frameusers.com. Visit 
http://www.frameusers.com/ for more resources and info.
___


You are currently subscribed to Framers as arch...@mail-archive.com.

Send list messages to fram...@lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscr...@lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com

Send administrative questions to listad...@frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.


Customer Support in Adobe is non-existent

2009-07-16 Thread Klaus Daube
Friends of FremeMaker,

Before blaming the bad customer support of Adobe for some situation, 
please consider the following (my personal opinion/experience):

- Will You get manufacturer support for a 15 year old car? You may find 
a garage 
  somewhere out there which still has some spare parts in their 
backyarad or have
  found out that some parts of the new cars also fit in the old ones. 
But You need
  to thind this yourself (with the help of Your friends).

- Once we have an FM-realease 9 available, and related software 
(Acrobat) has also
  reached level 9 one can not assume that all combinations of old-new 
versions are
  working. There is no such thing as guaranteed backwards 
compatibility. Have You
  tried to run Word-6 macros in Word-2007? Even upwards compatibility 
is rare.

- FrameMaker is one of the most tolerant programs I know concerning age 
of documents.
  You can still open version 3 documents in FM-9 and always save at 
least 1 level
  lower than the current version is. In FM-9 you even can save in MIF-
7. This is to
  serve the 'before Unicode' environments. Of course the development 
leaves certain
  functions behind (FM-9 does not support the virtual fonts needed 
until FM-7 for
  "non-western" languages). At which date cars lost their hand crank or 
the windows
  hand lever? If a thunderstorm arrives you need to have the key for 
the car to close
  the windows!

- If it works, don't fix it. There are so many automatic processes out 
there using
  the good old FM-5.5 on Unix (e.g. Statistisches Amt des Kantons 
Luzern, Schweizerische
  Nationalbank) generating statistical brochures and books month after 
month. They will
  use this mechanism even after Adobe may have ceased to exist.

- Like any company also Adobe wants to make money with their work. In 
recent time
  Adobe has increased interaction with their customers significantly 
and fixing
  problems in FrameMaker really has a new pace. Do You get fixes for 
Windows 2K any
  more? Of course support always concentrates on the new products and 
deminishes for
  the old ones. Even companies have only a limited 'brain' to keep 
knowledge.

Klaus Daube 

~~
Docu + Design Daube; Sch?racher 11; CH-8053 Z?rich
Technical documentation & consultancy; On-line and paper
F: +41-44-422 86 25  E: ddd at daube.ch  W: www.daube.ch



FM 7.0 and Acrobat 9

2009-07-16 Thread Shlomo Perets
Fred,

You wrote:

>Umm, the discussion is not about "print to PDF", which is actually the 
>method that several of us have been recommending all along. ...

This method may produce decent results when a book is printed to a single 
PDF file, but it fails when a book is printed to multiple PDF (each chapter 
becoming a separate PDF).
Cross-file links are generated properly, pointing to the expected 
chapter.PDF files; but the PDF files are named differently (with a book 
name prefix), and therefore all cross-file links are bad.

For example, the sample ecology book included with FrameMaker generates the 
following PDFs when "printed to PDF" as multiple PDFs:
ecology.book(ecologyTOC.pdf
ecology.book(resource.pdf
ecology.book(concern.pdf
ecology.book(response.pdf
ecology.book(ecologyIX.pdf


Shlomo Perets

MicroType * http://www.microtype.com
FrameMaker/Acrobat training & consulting * FM-to-Acrobat TimeSavers/Assistants





FM 7.0 and Acrobat 9

2009-07-16 Thread Fred Ridder

Thanks for clarifying this shortcoming of the print to PDF method, Shlomo.

Now that you mention it, I do recall having heard about it. But since it has 
been years since I was called upon to produce a multiple PDF set from a single 
book, it hasn't been an issue for me and I apparently didn't invest any effort 
in remembering it. Now I will.

-Fred Ridder


> Date: Thu, 16 Jul 2009 13:18:07 +0300
> To: docudoc at hotmail.com
> From: shlomo2 at microtype.com
> Subject: RE: FM 7.0 and Acrobat 9
> CC: Framers at FrameUsers.com
> 
> Fred,
> 
> You wrote:
> 
> >Umm, the discussion is not about "print to PDF", which is actually the 
> >method that several of us have been recommending all along. ...
> 
> This method may produce decent results when a book is printed to a single 
> PDF file, but it fails when a book is printed to multiple PDF (each chapter 
> becoming a separate PDF).
> Cross-file links are generated properly, pointing to the expected 
> chapter.PDF files; but the PDF files are named differently (with a book 
> name prefix), and therefore all cross-file links are bad.
> 
> For example, the sample ecology book included with FrameMaker generates the 
> following PDFs when "printed to PDF" as multiple PDFs:
> ecology.book(ecologyTOC.pdf
> ecology.book(resource.pdf
> ecology.book(concern.pdf
> ecology.book(response.pdf
> ecology.book(ecologyIX.pdf
> 
> 
> Shlomo Perets
> 
> MicroType * http://www.microtype.com
> FrameMaker/Acrobat training & consulting * FM-to-Acrobat TimeSavers/Assistants



OT: Heading levels in a UG

2009-07-16 Thread Andy Kass
Very interesting topic, and quite a funny anecdote about ET pigeonholing tech 
writers. We have 4 levels in our templates, including the chapter title, but 
usually avoid going down to 4. So most content is under

1 Chapter Title (actually a Heading 1)
1.2 Heading 2
1.2.3 Heading 3

For our type of doc (user and admin guide for GUI-based application), this 
really covers it. We find that if we have smaller pieces, we put them together 
in a bulleted list with lead-ins (* Lead-in - Text...) or in a table. Both 
easily support 1-3 paragraphs per item and provide a way of grouping similar 
information (button functionality, etc.). One thing we do is flatten some 
levels, when the logical distinction between them is not important. You can 
also refactor the lower levels to a higher level especially if it is more in 
line with use cases. To illustrate both techniques:

1. Administration  VS 1. Administration with the GUI
1.1 User Management   1.1 Creating Users
1.1.1 Creating Users  1.2 Deleting Users
1.1.1.1 Creating Users with the GUI   1.3 Creating Roles
1.1.1.2 Creating Users with the CLI   1.4 Creating Roles
1.1.2 Deleting Users  
1.1.2.1 Deleting Users with the GUI   2. Administration with the CLI
1.1.2.1 Deleting Users with the CLI   2.1 Creating Users
1.2 Role Management   2.2 Deleting Users
1.2.1 Creating Roles  2.3 Creating Roles
1.1.2.1 Creating Roles with the GUI   1.4 Creating Roles
1.1.2.1 Creating Roles with the CLI
1.2.2 Deleting Roles
1.1.2.1 Deleting Roles with the GUI  
1.1.2.1 Deleting Roles with the CLI

We do use heading 4s for really big chunks of subordinate matter. For reference 
docs, sometimes the extra levels are unavoidable due to the complexity and 
levels in the product itself.

  Andy

akass at jaspersoft.com

Original message:

On Wed, Jul 15, 2009 at 7:31 AM, Lin Sims wrote:
> On Wed, Jul 15, 2009 at 3:25 AM, Evanth,
> Henrik wrote:
>> Hi All
>>
>> I have an off-topic question that may or may not interest you.
>>
>> We are having a discussion at the office regarding the maximum levels of 
>> heading that a User guide/User manual can/should contain. Do you know of any 
>> best practice rules that define how deep a publication should/could be. 
>> Personally I think that 6 levels is too deep for a user, but that is just a 
>> personal preference that I cannot back up with "evidence".
>>
>> Heading 1
>> ? Heading 2
>> ? ? ?Heading 3
>> ? ? ? ? Heading 4
>> ? ? ? ? ? ?Heading 5
>> ? ? ? ? ? ? ? Heading 6
>>
>> Insights, comments or instructions are highly appreciated.
>
> I attended an Edward Tufte seminar a number of years ago. He does book
> signings at these, and while he was signing my copies he asked my
> profession. When I said "technical writer", his response was "No more
> than 3 levels of headings."
>
> --
> Lin Sims
> ___


Art Campbell says it this way:

"I agree, four is as many as you need (and, I believe the most I've
ever seen in a published book) -- if you think you need more, it may
be because of an organizational problem."

I guess Tufte didn't verbally indicate "*" and "" with his comment.
His methods of providing multiple layers of information - sparklines,
common measurement references across graphics that vary in scale, and
various graphic schemes that indicate data and information
relationships - present much of the additional levels of information,
without additional heading levels. IOW, "organizational problem"
solutions.

Regards,

Peter
__
Peter Gold
KnowHow ProServices




Index of Scripture References

2009-07-16 Thread Shuttleworth, Roger
Hello All



I have a document that contains Bible references as footnotes (e.g. Romans 
3:12). I'd like to construct an Index of Scripture References at the end of
the book, listing the references in biblical order rather than alphabetical, 
but this presents problems for the sort order. Some widely spaced books
start with the same letter (e.g. Ruth and Romans), while others start with a 
number (e.g. 1 Samuel, 2 Corinthians).



My assumption is to use an index of markers. On the reference page I've been 
playing with the group titles (removed 'em) and the Sort Order
(<$numerics>, etc.). I've also tried setting the sort order within the marker 
itself using the [aaa] idea. However, no progress. I see such indexes in
published books and can't imagine they are created and maintained by hand. Any 
ideas? I'm using FM 7.1.



Thanks.



Roger Shuttleworth

London, Canada







Index of Scripture References

2009-07-16 Thread Rick Quatro
Hi Roger,

You should be able to change the sort order using the bracketed sort text.
You could set a numeric value for each of the biblical books, depending on
their placement in the Bible. For example, Romans 3:12 could be [45003012],
where 45 is the book number, 003 is the chapter, and 012 is the verse.
Notice that the chapters and verses are padded out to 3 characters to
accommodate, for example, Psalm 119:105. Books are padded to 2 characters,
so Genesis 1:1 would be [01001001].

To make this practical, you could use FrameScript to read the references in
the markers and add the appropriate bracketed text to the end of each
marker. Please let me know if you have any questions or comments.

Rick Quatro
Carmen Publishing Inc.
rick at frameexpert.com
585-659-8267


Hello All

I have a document that contains Bible references as footnotes (e.g. Romans
3:12). I'd like to construct an Index of Scripture References at the end of
the book, listing the references in biblical order rather than alphabetical,
but this presents problems for the sort order. Some widely spaced books
start with the same letter (e.g. Ruth and Romans), while others start with a
number (e.g. 1 Samuel, 2 Corinthians).

My assumption is to use an index of markers. On the reference page I've been
playing with the group titles (removed 'em) and the Sort Order
(<$numerics>, etc.). I've also tried setting the sort order within the
marker itself using the [aaa] idea. However, no progress. I see such indexes
in
published books and can't imagine they are created and maintained by hand.
Any ideas? I'm using FM 7.1.

Thanks.

Roger Shuttleworth

London, Canada




Index of Scripture References

2009-07-16 Thread Ann Zdunczyk
Specifying the sort using the [aaa] should work. I have used this a number
of times.

Z

**
Ann Zdunczyk
President
a2z Publishing, Inc.
Language Layout,  Translation Consulting, & Template Creation
Phone: (336)922-1271
Fax:?? (888)523-2028
Cell:? (336)456-4493
Cell 2:(336)655-4783
http://www.a2z-pub.com
**

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Shuttleworth,
Roger
Sent: Thursday, July 16, 2009 12:19
To: framers at lists.frameusers.com
Subject: Index of Scripture References

Hello All



I have a document that contains Bible references as footnotes (e.g. Romans
3:12). I'd like to construct an Index of Scripture References at the end of
the book, listing the references in biblical order rather than alphabetical,
but this presents problems for the sort order. Some widely spaced books
start with the same letter (e.g. Ruth and Romans), while others start with a
number (e.g. 1 Samuel, 2 Corinthians).



My assumption is to use an index of markers. On the reference page I've been
playing with the group titles (removed 'em) and the Sort Order
(<$numerics>, etc.). I've also tried setting the sort order within the
marker itself using the [aaa] idea. However, no progress. I see such indexes
in
published books and can't imagine they are created and maintained by hand.
Any ideas? I'm using FM 7.1.



Thanks.



Roger Shuttleworth

London, Canada





___


You are currently subscribed to Framers as azdunczyk at triad.rr.com.

Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to 
framers-unsubscribe at lists.frameusers.com
or visit
http://lists.frameusers.com/mailman/options/framers/azdunczyk%40triad.rr.com

Send administrative questions to listadmin at frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.



Index of Scripture References

2009-07-16 Thread Fred Ridder

Roger, 
The first thing to realize is that many published books have indexes that were 
compiled by a professional indexer, working from galleys and using a dedicated 
indexing software tool like CINDEX or SKY Index rather than one that is built 
from embedded index codes in the authoring tool. 

But having said that, you should be able to accomplish what you seek to do 
using the system that Rick Quatro outlined. 

-FR

> Subject: Index of Scripture References
> Date: Thu, 16 Jul 2009 12:19:02 -0400
> From: Roger_Shuttleworth at tvworks.com
> To: framers at lists.frameusers.com
> 
> Hello All
> 
> 
> 
> I have a document that contains Bible references as footnotes (e.g. Romans 
> 3:12). I'd like to construct an Index of Scripture References at the end of
> the book, listing the references in biblical order rather than alphabetical, 
> but this presents problems for the sort order. Some widely spaced books
> start with the same letter (e.g. Ruth and Romans), while others start with a 
> number (e.g. 1 Samuel, 2 Corinthians).
> 
> 
> 
> My assumption is to use an index of markers. On the reference page I've been 
> playing with the group titles (removed 'em) and the Sort Order
> (<$numerics>, etc.). I've also tried setting the sort order within the marker 
> itself using the [aaa] idea. However, no progress. I see such indexes in
> published books and can't imagine they are created and maintained by hand. 
> Any ideas? I'm using FM 7.1.
> 
> 
> 
> Thanks.
> 
> 
> 
> Roger Shuttleworth
> 
> London, Canada
> 
> 
> 
> 
> 
> ___
> 
> 
> You are currently subscribed to Framers as DocuDoc at hotmail.com.
> 
> Send list messages to framers at lists.frameusers.com.
> 
> To unsubscribe send a blank email to 
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/docudoc%40hotmail.com
> 
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.


Frame x-refs that wrap and work fine do not work in PDF

2009-07-16 Thread obair
You refer below to "having multiple hypertext markers in the same paragraph."

This is not related to that. This happens even when the link is the only one in 
the graph. The issue happens when the link wraps to the second line.

With that information in mind, do you still think that this is tied to the 
TimeSavers setting of "Ignore duplicate 
>markers" (Links/General tab, under Advanced)?

Paul

On Wednesday, July 15, 2009, at 12:41AM, "Shlomo Perets"  wrote:
>Paul,
>
>You wrote:
>
>>I am just after noticing that, in my PDFs, links that wrap and go to a 
>>second line are not active in the part of the link that is on the second line.
>>The start of the link, on the first line, works fine.
>>All x-refs that wrap in Frame work fine in Frame.
>>I never saw this behavior before in a PDF made from a Frame file.
>>Does anyone have any guess as to why this is happening?
>>Thanks.
>>I am using timesavers and IXgen, in case it matters.
>
>
>Yes, this is related to the TimeSavers setting of "Ignore duplicate 
>markers" (Links/General tab, under Advanced).
>
>Occasionally FrameMaker processes a single hypertext marker twice or more 
>(this can be clearly seen in the PS file, or if you convert to PDF, with or 
>without TimeSavers).
>
>Other than turning on "Ignore duplicate markers", you can suppress 
>duplicate features by selecting the hypertext marker only and applying a 
>character property or format to it. Depending on your use for hypertext 
>markers, another option is to avoid having multiple hypertext markers in 
>the same paragraph.
>
>[ Note: suppressing the cross-reference link made sense in conjunction with 
>the "Side Links" feature, where a clickable symbol replaces the active 
>area, and only one symbol is needed even when the cross-reference is split 
>between two lines, see
>http://www.microtype.com/showcase/NavigationAsst/SideLinks1.pdf or 
>http://www.microtype.com/showcase/NavigationAsst/SideLinks2.pdf ]
>
>
>
>Shlomo Perets
>
>MicroType * http://www.microtype.com
>FrameMaker/Acrobat training & consulting * FM-to-Acrobat TimeSavers/Assistants
>
>--
>
>1-hour webinars (free), starting 10am PDT | 1pm EDT | 5pm UTC/GMT:
>
>Tuesday, July 21: Effective PDF Bookmarks with FrameMaker-to-Acrobat 
>TimeSavers
>https://student.gototraining.com/register/1035786782006430995
>
>Tuesday, August 18: Enhancing PDFs with Form Fields (with FM-to-Acrobat 
>TimeSavers + Form Asst)
>https://student.gototraining.com/register/3420308416844530916
>
>
>
>
>
>


Frame x-refs that wrap and work fine do not work in PDF

2009-07-16 Thread Fred Ridder


Paul,

Are you certain that the misbehaving links are coded in the FrameMaker source 
as hypertext Go to URL commands with the complete address? If not, you may be 
seeing one of the shortcomings of the links that Acrobat automatically creates 
after the fact as it parses the PDF. Acrobat is smart enough to do basic 
pattern matching to identify strings that start with http: or that have an @ in 
the middle as URLs and e-mail addresses. But it is *not* smart enough to look 
past the end of the current line to see if there are any additional characters 
that are the completion of the URL or address. 

-Fred Ridder


> Date: Thu, 16 Jul 2009 09:58:17 -0700
> From: obair at me.com
> To: shlomo.perets at microtype.com
> Subject: Re: Frame x-refs that wrap and work fine do not work in PDF
> CC: framers at frameusers.com; frame2acrobat at yahoogroups.com
> 
> You refer below to "having multiple hypertext markers in the same paragraph."
> 
> This is not related to that. This happens even when the link is the only one 
> in the graph. The issue happens when the link wraps to the second line.
> 
> With that information in mind, do you still think that this is tied to the 
> TimeSavers setting of "Ignore duplicate 
> >markers" (Links/General tab, under Advanced)?
> 
> Paul
> 
> On Wednesday, July 15, 2009, at 12:41AM, "Shlomo Perets"  microtype.com> wrote:
> >Paul,
> >
> >You wrote:
> >
> >>I am just after noticing that, in my PDFs, links that wrap and go to a 
> >>second line are not active in the part of the link that is on the second 
> >>line.
> >>The start of the link, on the first line, works fine.
> >>All x-refs that wrap in Frame work fine in Frame.
> >>I never saw this behavior before in a PDF made from a Frame file.
> >>Does anyone have any guess as to why this is happening?
> >>Thanks.
> >>I am using timesavers and IXgen, in case it matters.
> >
> >
> >Yes, this is related to the TimeSavers setting of "Ignore duplicate 
> >markers" (Links/General tab, under Advanced).
> >
> >Occasionally FrameMaker processes a single hypertext marker twice or more 
> >(this can be clearly seen in the PS file, or if you convert to PDF, with or 
> >without TimeSavers).
> >
> >Other than turning on "Ignore duplicate markers", you can suppress 
> >duplicate features by selecting the hypertext marker only and applying a 
> >character property or format to it. Depending on your use for hypertext 
> >markers, another option is to avoid having multiple hypertext markers in 
> >the same paragraph.
> >
> >[ Note: suppressing the cross-reference link made sense in conjunction with 
> >the "Side Links" feature, where a clickable symbol replaces the active 
> >area, and only one symbol is needed even when the cross-reference is split 
> >between two lines, see
> >http://www.microtype.com/showcase/NavigationAsst/SideLinks1.pdf or 
> >http://www.microtype.com/showcase/NavigationAsst/SideLinks2.pdf ]
> >
> >
> >
> >Shlomo Perets
> >
> >MicroType * http://www.microtype.com
> >FrameMaker/Acrobat training & consulting * FM-to-Acrobat 
> >TimeSavers/Assistants
> >
> >--
> >
> >1-hour webinars (free), starting 10am PDT | 1pm EDT | 5pm UTC/GMT:
> >
> >Tuesday, July 21: Effective PDF Bookmarks with FrameMaker-to-Acrobat 
> >TimeSavers
> >https://student.gototraining.com/register/1035786782006430995
> >
> >Tuesday, August 18: Enhancing PDFs with Form Fields (with FM-to-Acrobat 
> >TimeSavers + Form Asst)
> >https://student.gototraining.com/register/3420308416844530916
> >
> >
> >
> >
> >
> >
> ___
> 
> 
> You are currently subscribed to Framers as DocuDoc at hotmail.com.
> 
> Send list messages to framers at lists.frameusers.com.
> 
> To unsubscribe send a blank email to 
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/docudoc%40hotmail.com
> 
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.


Frame x-refs that wrap and work fine do not work in PDF

2009-07-16 Thread Shlomo Perets
Paul,

It is most likely that what you see is indeed related to the TimeSavers 
settings of "Ignore duplicate markers". I suggest that you try turning it 
off, redistill and inspect the result.

If it is indeed the case, consider using the other workarounds mentioned to 
prevent a hypertext marker from being duplicated in the PDF.

Shlomo


At 7/16/200909:58 AM, obair wrote:
>You refer below to "having multiple hypertext markers in the same paragraph."
>
>This is not related to that. This happens even when the link is the only 
>one in the graph. The issue happens when the link wraps to the second line.
>
>With that information in mind, do you still think that this is tied to the 
>TimeSavers setting of "Ignore duplicate
> >markers" (Links/General tab, under Advanced)?
>
>Paul
>
>On Wednesday, July 15, 2009, at 12:41AM, "Shlomo Perets" 
> wrote:
> >Paul,
> >
> >You wrote:
> >
> >>I am just after noticing that, in my PDFs, links that wrap and go to a
> >>second line are not active in the part of the link that is on the 
> second line.
> >>The start of the link, on the first line, works fine.
> >>All x-refs that wrap in Frame work fine in Frame.
> >>I never saw this behavior before in a PDF made from a Frame file.
> >>Does anyone have any guess as to why this is happening?
> >>Thanks.
> >>I am using timesavers and IXgen, in case it matters.
> >
> >
> >Yes, this is related to the TimeSavers setting of "Ignore duplicate
> >markers" (Links/General tab, under Advanced).
> >
> >Occasionally FrameMaker processes a single hypertext marker twice or more
> >(this can be clearly seen in the PS file, or if you convert to PDF, with or
> >without TimeSavers).
> >
> >Other than turning on "Ignore duplicate markers", you can suppress
> >duplicate features by selecting the hypertext marker only and applying a
> >character property or format to it. Depending on your use for hypertext
> >markers, another option is to avoid having multiple hypertext markers in
> >the same paragraph.
> >
> >[ Note: suppressing the cross-reference link made sense in conjunction with
> >the "Side Links" feature, where a clickable symbol replaces the active
> >area, and only one symbol is needed even when the cross-reference is split
> >between two lines, see
> >http://www.microtype.com/showcase/NavigationAsst/SideLinks1.pdf or
> >http://www.microtype.com/showcase/NavigationAsst/SideLinks2.pdf ]
> >
> >
> >
> >Shlomo Perets
> >
> >MicroType * http://www.microtype.com
> >FrameMaker/Acrobat training & consulting * FM-to-Acrobat 
> TimeSavers/Assistants
> >
> >--
> >
> >1-hour webinars (free), starting 10am PDT | 1pm EDT | 5pm UTC/GMT:
> >
> >Tuesday, July 21: Effective PDF Bookmarks with FrameMaker-to-Acrobat
> >TimeSavers
> >https://student.gototraining.com/register/1035786782006430995
> >
> >Tuesday, August 18: Enhancing PDFs with Form Fields (with FM-to-Acrobat
> >TimeSavers + Form Asst)
> >https://student.gototraining.com/register/3420308416844530916
> >
> >
> >
> >
> >
> >




[f2a] Re: Frame x-refs that wrap and work fine do not work in PDF

2009-07-16 Thread obair
 Yes, clearing the "ignore dup markers " checkbox returns my wrapping Frame 
x-refs to a functional state.

And I found that, in the one case that initially triggered the need for the 
"ignore dup markers " checkbox, if I move the hypertext marker pair to the 
paragraph just above where it was in Frame, and re-do the PDF, that marker is 
no longer double-listed in the "User Guide Changes in this Release" part of the 
PDF's bookmarks area.

Yahoo...

Thanks.

Paul

On Thursday, July 16, 2009, at 11:00AM, "Shlomo Perets"  wrote:


Automated way to import formats?

2009-07-16 Thread Chris Despopoulos

You can use TemplateMapper...  It sets up a project to manage import from a new 
template into a legacy book.  You create map files that manage how to import 
individual formats (turn LegacyBody into NewBody), and load legacy, template, 
and map files into a project.  The project can import pgf, char, table, xref 
fprmats, plus cond text tags, master page usage, variable names, and ref page 
usage.  If you have a lot of importing to do, it might be the product for you.  
You can see more about it at http://www.cudspan.net.


Cheers  cud






Customer Support in Adobe is non-existent

2009-07-16 Thread Richard Melanson
You make many very good points, thank you for the perspective Klaus.
Rick 

-Original Message-
From: framers-bounces at lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Klaus Daube
Sent: Thursday, July 16, 2009 4:48 AM
To: framers at lists.frameusers.com
Subject: Re: Customer Support in Adobe is non-existent

Friends of FremeMaker,

Before blaming the bad customer support of Adobe for some situation, please 
consider the following (my personal opinion/experience):

- Will You get manufacturer support for a 15 year old car? You may find a garage
  somewhere out there which still has some spare parts in their backyarad or 
have
  found out that some parts of the new cars also fit in the old ones. 
But You need
  to thind this yourself (with the help of Your friends).

- Once we have an FM-realease 9 available, and related software
(Acrobat) has also
  reached level 9 one can not assume that all combinations of old-new versions 
are
  working. There is no such thing as guaranteed backwards compatibility. Have 
You
  tried to run Word-6 macros in Word-2007? Even upwards compatibility is rare.

- FrameMaker is one of the most tolerant programs I know concerning age of 
documents.
  You can still open version 3 documents in FM-9 and always save at least 1 
level
  lower than the current version is. In FM-9 you even can save in MIF- 7. This 
is to
  serve the 'before Unicode' environments. Of course the development leaves 
certain
  functions behind (FM-9 does not support the virtual fonts needed until FM-7 
for
  "non-western" languages). At which date cars lost their hand crank or the 
windows
  hand lever? If a thunderstorm arrives you need to have the key for the car to 
close
  the windows!

- If it works, don't fix it. There are so many automatic processes out there 
using
  the good old FM-5.5 on Unix (e.g. Statistisches Amt des Kantons Luzern, 
Schweizerische
  Nationalbank) generating statistical brochures and books month after month. 
They will
  use this mechanism even after Adobe may have ceased to exist.

- Like any company also Adobe wants to make money with their work. In recent 
time
  Adobe has increased interaction with their customers significantly and fixing
  problems in FrameMaker really has a new pace. Do You get fixes for Windows 2K 
any
  more? Of course support always concentrates on the new products and 
deminishes for
  the old ones. Even companies have only a limited 'brain' to keep knowledge.

Klaus Daube 

~~
Docu + Design Daube; Sch?racher 11; CH-8053 Z?rich Technical documentation & 
consultancy; On-line and paper
F: +41-44-422 86 25  E: ddd at daube.ch  W: www.daube.ch

___


You are currently subscribed to Framers as rmelanson at spirecorp.com.

Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscribe at lists.frameusers.com
or visit 
http://lists.frameusers.com/mailman/options/framers/rmelanson%40spirecorp.com

Send administrative questions to listadmin at frameusers.com. Visit 
http://www.frameusers.com/ for more resources and info.